Colleen
Staff friendly at check in and room clean and tidy
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Ingenia Holidays Nepean River
Sydney - NSW · Australia
Mackellar Street, Emu PlainsView location
8.2/10Excellent409 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort7.8/10 7.8
Condition8.0/10 8.0
Neighborhood7.6/10 7.6
Value8.0/10 8.0
Amenities8.4/10 8.4
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ingenia Holidays Nepean River
Offering a games room, a playground and a swimming pool, Ingenia Holidays Nepean River is located just 2km from Penrith. All accommodation features a kitchen or kitchenette and free on-site parking.
Surrounded by rolling hills, Ingenia Holidays Nepean River is 5 minutes' drive from Emu Plain's restaurants, cafes and boutique shops. It is 8 minutes' drive from Cables Wake Park. Wet'n'Wild Sydney is 25 minutes' drive away.
The air-conditioned accommodation options feature a dining setting, a lounge area and a flat-screen TV. All accommodation includes a private bathroom with a shower Shared facilities include a BBQ area, a guest laundry and a communal kitchen. You can go hiking, bicycle and horse riding nearby.
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Located in Emu Plains, Ingenia Holidays Nepean River is within a 5-minute drive of Arms of Australia Inn Museum and River Road Reserve. This holiday park is 15.1 mi (24.3 km) from Blue Mountains National Park and 1.1 mi (1.8 km) from Emu Plains War Memorial.
Make yourself at home in one of the 40 air-conditioned guestrooms. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Featured amenities include luggage storage, laundry facilities, and a library. Free self parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
10:00 AM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 9 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Optional fees
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Arms of Australia Inn Museum
1.1 km / 0.7 mi
River Road Reserve
1.3 km / 0.8 mi
Emu Plains War Memorial
1.7 km / 1 mi
Nepean Naval Museum
1.9 km / 1.2 mi
Great River Walk
2.2 km / 1.4 mi
Penrith Regional Gallery
2.5 km / 1.5 mi
Westfield Penrith Shopping Centre
2.5 km / 1.6 mi
Trench Reserve
2.6 km / 1.6 mi
Aqua Golf
2.8 km / 1.7 mi
Museum of Fire
2.9 km / 1.8 mi
BlueBet Stadium
3 km / 1.9 mi
Panthers World of Entertainment
3.2 km / 2 mi
Penrith Museum of Printing
3.2 km / 2 mi
Ripples Leisure Centre
3.3 km / 2 mi
Muru Mittigar Aboriginal Cultural and Education Centre
3.4 km / 2.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 35
- hotel
- Car park
- Wi-fiExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIngenia Holidays Nepean River
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIngenia Holidays Nepean River
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIngenia Holidays Nepean River
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIngenia Holidays Nepean River
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ingenia Holidays Nepean River
100
reviews shown
Julie
Beautiful place to stay
Lauricr
Could be better and needs to update tv
Ellen
Very quiet and relaxing
Nicole
Stayed with husband for a one night stop over. Checked in late and the staff were great with communication and instructions. Rooms were a good size for two people.
Megan
Friendly staff and clean property
David
The bunk bed wasn’t made for our daughter.
The double bed kept rolling around the room until I discovered there were wheel cups under the bed that weren’t fitted, In the process of putting the cups under the wheels it gave me a view of under the bed and it was very dusty, My wife has asthma and didn’t sleep too well so we cut our stay a night shorter. The shower had hair on the walls. Park was pleasant enough and the reception staff member was friendly.
The double bed kept rolling around the room until I discovered there were wheel cups under the bed that weren’t fitted, In the process of putting the cups under the wheels it gave me a view of under the bed and it was very dusty, My wife has asthma and didn’t sleep too well so we cut our stay a night shorter. The shower had hair on the walls. Park was pleasant enough and the reception staff member was friendly.
enfeng
Great experience
Robynne
Room is tired, needs repairs, painting, quite shabby.
Shower floor badly cracked, lamp shade falling off.
Positive though was clean except for cobwebs on cornices and the bed and pillows so comfortable.
Shower floor badly cracked, lamp shade falling off.
Positive though was clean except for cobwebs on cornices and the bed and pillows so comfortable.
Sonia
Staff were super friendly, studio motel room was clean and perfect for what we needed. Will stay again.
Jordyn
Easy access, parking, loved the room, did have workers outside my window for a while
Amanda
Good location for the Regatta Centre. Room was clean and had everything we needed for our stay
Daniel
The after hours check in was easy and quick. The Cabin was clean and comfortable. The pool and jumping pillow were great.
jack
great bed and clean
Carl
.
Alexis
room was spotless friendly staff very peaceful and everyone that was staying there where happy and relaxed
peter
It was clean, well looked after and the staff were great.
Graham
Great stay
Michael
Loved the location. Close to transport. Close to eateries. Close to the whitewater park. Staff were brilliant and patient
Elisabeth
Fantastic
The staff were super friendly and efficient with the check in. Very helpful with any questions that I had. The location was great, close to all amenities but very quiet at night. Will definitely stay there again!
Judith
I was very happy with all aspects of my accomodation and will book again on my next trip.
Bruce
good
Deborah
Internet was excellent.
Bed was comfy.
Plenty of play areas for kids.
Highly recommend the bistro at O'donoghues pub, 3min drive. Lots for the kids to do. Good family vibe.
Bed was comfy.
Plenty of play areas for kids.
Highly recommend the bistro at O'donoghues pub, 3min drive. Lots for the kids to do. Good family vibe.
Mark
Peaceful, quiet and just what we were looking for for a short stay. Would definitely stay here again.
Jennifer
I cant believe that they allowed the construction of this facility as their is 30044 thousand volts through this park
My husband said while he was their he fit the table any way didnt get refull of the coffees ext when
When i booked this room showed something way different to what i excepted
My husband said while he was their he fit the table any way didnt get refull of the coffees ext when
When i booked this room showed something way different to what i excepted
David
Clean and tiny trains and trucks noisy at night
Seluvaia
It was really good serve for my family spending 3 nights there, clean and feel a home away from home for our family.
Jorge
Very good
Margaret
We had a couple of queries about our stay and the manager sorted everything promptly and with a smile.
Service was excellent and friendly.
Cabin was comfortable and had everything we needed.
Service was excellent and friendly.
Cabin was comfortable and had everything we needed.
Adi
we really loved our stay at the ingenia holidays nepean river, we loved that it was close to the shops, nepean rier walk, will be coming back if we're ever near penrith area
Geoffrey
Quiet area. Handy to main road access
Chris
Staff are excellent, very friendly and helpful. Ive had two stays there and on both occasions they were excellent
Tracy
Stayed at a cabin towards the back of the park and so I didnt hear the trains this time.
I arrived after hours and in the dark and the map on how to get to my cabin was clearly marked and made it easy to find. The cabin was very roomy
I arrived after hours and in the dark and the map on how to get to my cabin was clearly marked and made it easy to find. The cabin was very roomy
CAMERON
Clean and convenient
Clean and secure location
Christopher
Very comfortable accommodation in a pleasant clean environment
Brenda
Clean, tidy, close to where we needed to be
Deirdre
Good location
Excellent location, a short walk from the railway station and from restaurants.
Clean room, comfortable bed and good shower. The power point being behind the bed was annoying.
Will return certainly
Clean room, comfortable bed and good shower. The power point being behind the bed was annoying.
Will return certainly
Deborah
I would like face cloths in the bathroom and tissues provided
Tracy
Checked in late and there were good text instructions on how to check in and where to find the keys on check in. However when I got there in the dark the reception sign wasn’t very well lit, so had to get out of my vehicle with a light to find reception.
Had to fill in paperwork back in my room and return to Reception before opening hours again the next morning, however there were no pens in the room and I didn’t have one so had to go and buy one.
Rooms were clean but very small and the venue is located next to a train track and the windows shook a little whenever a train went past.
The curtains were coming off the tracking and they were hard to close properly/fully. So didn’t feel I had very good privacy, so turned off the lights and just had a lamp so u couldn’t see into the room through the curtain gaps.
Couldn’t find the power point in the bathroom at first and then found it in the corner right next to the toilet!
I am not sure if Netflix was free or not (no information about it) but it wouldn’t load, kept coming up with an error. Could have been me, but couldn’t then figure out how to view free to air tv either., so couldn’t watch tv at all.
Had to fill in paperwork back in my room and return to Reception before opening hours again the next morning, however there were no pens in the room and I didn’t have one so had to go and buy one.
Rooms were clean but very small and the venue is located next to a train track and the windows shook a little whenever a train went past.
The curtains were coming off the tracking and they were hard to close properly/fully. So didn’t feel I had very good privacy, so turned off the lights and just had a lamp so u couldn’t see into the room through the curtain gaps.
Couldn’t find the power point in the bathroom at first and then found it in the corner right next to the toilet!
I am not sure if Netflix was free or not (no information about it) but it wouldn’t load, kept coming up with an error. Could have been me, but couldn’t then figure out how to view free to air tv either., so couldn’t watch tv at all.
Ben
Very friendly staff
Amy
We loved the fact that the team bent over backwards for us when we arrived early the only draw back was that some of the walls in our cabin the toilet floor was not cleaned well, but we did it and it did not detract from a wonderful experience that we had. We will absolutely stay here again it was such a joy to stay here.
Jill Michael
Great service
Angela
Property was pretty much as we expected.
Bob
Very clean site
Malcolm
Dusty and hair in bed and shower
Mattress crap
Mattress crap
Malcolm
Normally 10/10
The bed was tha uncomfortable that I had to sit up from 1.30 in the morning mattress dipped in middle ended up extremely sore back from it
Place was dusty
People smoking next to my room I could smell the smoke even with door closed
Extremely noisy through the wall
This was worst time yet
BUT the staff are always so friendly and welcoming
The bed was tha uncomfortable that I had to sit up from 1.30 in the morning mattress dipped in middle ended up extremely sore back from it
Place was dusty
People smoking next to my room I could smell the smoke even with door closed
Extremely noisy through the wall
This was worst time yet
BUT the staff are always so friendly and welcoming
Des
Clean but getting a bit outdated. Mattress very soft
Natasha
The pool and cabin were great my kids had a wonderful time
zhanna
Lovely units with everything you need for a comfortable stay! Great accomodating staff and services.
Would stay again
Thank you Jess
Would stay again
Thank you Jess
Susan
Quiet and good for couples
Cathy
This was a great property to stay at with friendly, helpful staff. Was very clean inside cabin. Close to railway station. This could pose a problem to someone sensitive to noise. For us - better the occasional train than the noise of traffic!
1 hour train trip and we were in Sydney. Loved it. Better than driving ourselves in.
Very competitive rate for the area. Will return next time in Sydney.
Was able to plug in our EV to the powerpoint in the cabin. Would be nicer if they had external powerpoint to plug into.
Property was very clean but showing signs of age - bench top worn out. Sliding door not working properly. Inground dirt in bathroom but only minor amount.
1 hour train trip and we were in Sydney. Loved it. Better than driving ourselves in.
Very competitive rate for the area. Will return next time in Sydney.
Was able to plug in our EV to the powerpoint in the cabin. Would be nicer if they had external powerpoint to plug into.
Property was very clean but showing signs of age - bench top worn out. Sliding door not working properly. Inground dirt in bathroom but only minor amount.
Craig
Peak tourist/ cabin park
Thank you for allowing me to review the peak tourist park.
Kristy
Easy after hours check in. The cabin was a bit outdated but ok for a short stay.
Kirsten
Overall wasn’t very clean, floor felt like it had dirt on it and there was a spider in the shower. Big concern being the power main in the bedroom didn’t have a cover on it allowing easy access for a child, to which my son did turn the power off at the box while I was in the shower as he didn’t know what it was and power main was overdue for it’s inspection.
Ian
Very comfortable rooms and beds
Kerry
Nice and handy to where I needed to be. Grounds are lovely, well organised after hours check in. “No/weak signal” most of my stay for TV - only complaint.
Jane
This was cost effective and a very comfortable cabin. The bed was very comfy- simple, very clean and safe. I’ll be back
Merian
The manager was most helpful in arranging for us to stay in an upgraded cabin with kitchenette and for an extra night. I had previously phoned to enquire about booking an extra night but was told everything was booked out!
Carrie
Very quiet and relaxing stay. Beds were super comfy. Close to the train station, easy walk. Check in and out was a breeze.
Only 1 problem wasn’t a major issue…..didn’t like that to keep our bedroom door closed was a piece of sticky tape.
Only 1 problem wasn’t a major issue…..didn’t like that to keep our bedroom door closed was a piece of sticky tape.
Nikki
Had everything we needed for a short stay with the little kitchen and facilities.
The heating was amazing - I was worried we would be cold but not at all.
The heating was amazing - I was worried we would be cold but not at all.
Leigh
We thoroughly enjoyed our stay, wish we had of booked more days. Very cosy cabin with extremely comfortable beds and with quality linen. Had everything we could possibly need and so very quiet, we would not hesitate to come back and stay again.
Julie
Trying to book in was a nightmare due to empty office during day when it was supposed to be attended 9am to 5pm.. both staff having a lunch hour at same time it seemed when we dropped by to organise late checkin due to working commitments.... then trying to organise a late check-in by phone contact when their phone system wasn't working caused huge inconvenience also. Very unprofessional.
The bed was atrocious... small double bed which had large sinking dip in middle and impossible for 2 adults to sleep comfortably on. Husband had to sleep on the couch for the 3 night stay. Never had to do this at any other accommodation ever!. Replace your beds! Shower head was old and faulty and needs replacing.
General facilities in cabin otherwise were ok. Good working fridge, tv, airconditioner and easy parking outside cabin. Won't be staying here again unless cabins improved.
The bed was atrocious... small double bed which had large sinking dip in middle and impossible for 2 adults to sleep comfortably on. Husband had to sleep on the couch for the 3 night stay. Never had to do this at any other accommodation ever!. Replace your beds! Shower head was old and faulty and needs replacing.
General facilities in cabin otherwise were ok. Good working fridge, tv, airconditioner and easy parking outside cabin. Won't be staying here again unless cabins improved.
Mark
very friendly and helpful staff
Michelle
Was nice and quiet
Paul
clean and quiet place to stay.
a well run place to stay. A bit on the pricy side, but quiet and well located.
graeme
Value to money
Tiffany
Great quiet spot for families very affordable
margaret
Served our needs fine
William
It’s very nice for adults however, we didn’t have much to do with kids there. Not much kids stuff around, too many cars passing at the front, couldn’t find a big running area safe for kids in the holiday park.
Mark
Still waiting on my refund
Logan
Amazing stay. Clean, tidy and well kept. should have stayed here the whole time. thanks for letting us in late
Graeme
Clean and modern, had everything I needed for a short stay. No cooking facilities or crockery in the studio, aside from tea/coffee making facilities, however there is a communal kitchen not far away. This was great value for money. The check in was easy, and the staff were very friendly.
Alexander
The bottom bunk bed was especially comfortable we loved it thanks
Travis
This was your first time staying at Ingenia Holidays Nepean River
It was way better than we expected
It was incredibly clean well maintained, and the staff were all very very friendly and helpful
It was also quite close to the Nepean Riverwalk
Which made it very easy to have a productive and carefree morning
We will definitely be staying again
It was way better than we expected
It was incredibly clean well maintained, and the staff were all very very friendly and helpful
It was also quite close to the Nepean Riverwalk
Which made it very easy to have a productive and carefree morning
We will definitely be staying again
Allen
Very nice enjoyable stay
Kim
Very close to emu plains station. Easy access to Blue Mountains by train or car.
Anthony
Well run property and friendly staff.
Would prefer windows that can be locked in partly open position.
Overall, a good experience. Will come again if needed.
Would prefer windows that can be locked in partly open position.
Overall, a good experience. Will come again if needed.
Joseph
Made it easy for late check in no problems at all
Finn
Internet could be better
Margaret
Centrally located to where I was visiting.
Daniel
It was everything we needed at a great price. Clean, easy to get around and quiet at night.
Greg
The trains at night were a little annoying as I am a light sleeper.
Monique
Nice place
Jimi
Great facilities and friendly staff
Michael
Great price
Warren
Great weekend base for the area. Staff were awesome on check in. Cleanliness was exceptional in cabin and around camp. Well done. We will be back. I’m
Tracey
Check in was easy, staff were lovely.Nothing was too much trouble. Cabin was really clean..
Roland
Nice clean and functional motel room with en suite. Bar size fridge. Use of full kitchen in same block, which also was clean and functional.
The park is not in a very nice location but easy to get places by car.
The park is not in a very nice location but easy to get places by car.
Lynda
I enjoyed an early 🏊♀️ in the pool all to my self ,wonderfully .😏
I will come stay after schools go back in February Lynda x
I will come stay after schools go back in February Lynda x
Liz
It was great for what we wanted… a convenient clean short stay. Quiet and relaxed atmosphere. Thanks
Jan
We were pleasantly surprised to find a full size fridge. Internet was excellent. Staff went out of their way to be helpful.
Lights in kitchen/dining/living were half burnt out and very dim. Kitchen table very wobbly.
However, more good than bad about this stay and we will definitely stay there again if we can.
Lights in kitchen/dining/living were half burnt out and very dim. Kitchen table very wobbly.
However, more good than bad about this stay and we will definitely stay there again if we can.
Jonathan
great communication
Friendly responsive hosts. Good communication. Good texting after checkin and offer of extended hours of stay. Would like more options of check out times. Nice and quiet spot.
Debra
Cabin was very clean which was good to see. The grounds had good facilities with playground, pool etc. The downsides for us were… the beds were extremely hard and coverlet very thin…there was no soundproofing in the walls so we could hear footsteps etc every time someone moved in the next door cabin…there was also a loud banging type noise that would go off every little while and greatly interrupted our sleep.
Mandy
Pool was empty! And that was not mentioned
Couldn’t use the TV
Floor of cabin was really dirty, I wore my socks and gee!!! They were covered in dust or dirt
No top sheet supplied for beds
Glasses were not washed properly
There was slimy water on top shelf of fridge
I won’t be booking again!
Couldn’t use the TV
Floor of cabin was really dirty, I wore my socks and gee!!! They were covered in dust or dirt
No top sheet supplied for beds
Glasses were not washed properly
There was slimy water on top shelf of fridge
I won’t be booking again!
Joel
Clean and tidy easy access
Stephen
Was ok for what I needed, I'll b back.
amandeep
I stayed there so many times but this time pillows were without covers. No bag in bin and strange smell from the room.
Linda
Sad condition and smallest “Motel like” accommodation i’ve ever seen. Time the tattered curtains were replaced. We won’t be back again
Graham
Great Location, friendly Staff
Bronwyn
Good value budget accommodation
The bed was comfortable. A fan would have been an improvement as we don’t like air conditioning on overnight. Only 2 trains disturbed my husband’s sleep.
Location & surroundings
Ingenia Holidays Nepean River
Mackellar Street, Emu Plains, Sydney, Australia
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