Name: The Royal Hotel Springwood
Address: Macquarie Road, 220, Springwood, 2777, AU

10/10

Exceptional

16 Jul 2026

Scott

Clean room.. staff were wonderful.. very happy with our stay :) thankyou

Family_with_children

4/10

Poor

03 May 2026

karen

hotel in the process of building new accomodation, however the current accomodation is poor. very old run down, very noisy you wont sleep until closing time. got to climb up and down a lot of stairs,little onsite parking.

4/10

Poor

02 May 2026

Gayatri

We could hear so much noise from our room until 2am. People downstairs drinking were shouting all night and rooms windows were broken we couldnt sleep all night. It was a terrible experience. No microwave, no cutleries, sofa was dirty.

Family_with_children

10/10

Exceptional

01 May 2026

Vanessa

Great stay, nice clean room would come back

Partner

10/10

Exceptional

11 Apr 2026

Dawn

Bar was fully stocked, Rooms very clean, staff was very friendly and helpful to all of the guests including me, everything was at good walking distance and lots of coffee shops and restaurants, but the only problem was not enough parking and very hard to find where to go needs to be assigned to fix this issue

Partner

8/10

Excellent

09 Apr 2026

Susan

Staff were excellent, i found the bed was to firm for my back ,apart from that we loved the area

Partner

10/10

Exceptional

18 Mar 2026

Jon

Great parking under cover around the back of the hotel .felt secure for my bike .
Great value rooms with ensuite and great bistro meals in the pub. It's got everything you need on hand .I will definitely stay here again.

Self

2/10

Poor

07 Mar 2026

scott

Best advice, don’t bother!

Friends

10/10

Exceptional

06 Mar 2026

Robert

Very courteous check-in

Self

8/10

Excellent

14 Feb 2026

Paul

Location perfect for access to our event at the Blue Mountains Theatre - easy walk, five minutes. Coffee shops, restaurants, pubs and assorted specialty shops nearby. Train station across the road. Good food and live music downstairs in the pub.

4/10

Poor

21 Dec 2025

Janet

Room was tired, floor not vacuumed, shower mouldy, no air conditioning, extremely hot and stuffy, fly screen on window damaged, wasp nest on outside of window so couldn't have it opened fully. Fridge dirty and freezer iced up.

Leisure Partner

8/10

Excellent

13 Dec 2025

Joe

Room was clean, but we stayed on. 40Deg C day and there was no air conditioning in the room. It had a fan that helped.

Leisure Partner

10/10

Exceptional

06 Dec 2025

Lyn

Very convenient staff were great

Leisure

10/10

Exceptional

25 Nov 2025

Jason

Great pub accommodation with ensuite pretty good for a pub. Good cold beer and bistro buzzed and food excellent. Stopped to stay overnight from the west to the east

Leisure Self

6/10

Pleasant

24 Oct 2025

Xun

Convenient for eating out

Leisure Partner

2/10

Poor

23 Oct 2025

Nawaraj

It was the

2/10

Poor

19 Oct 2025

Michael

The hotel and bar area was good.
But our room was dirty. And we decided not to stay. For the 3 nights we had booked.
So i handed back the keys to the Duty manager. Still waiting for a refund.

Leisure Partner

8/10

Excellent

30 Sep 2025

Gillean

A typical country pub - great as a stopover rather than a holiday. A little noisy, including the train station almost opposite, but closing the window helps. Not suitable if you struggle with stairs. Wonderful cafes right next door.

Business Self

10/10

Exceptional

27 Sep 2025

Siosifa

yes

8/10

Excellent

27 Sep 2025

Rob

Room was just enough and I didn't need anything more, suited my needs perfectly. Good bistro food and beverage choice. Great choice of shops and cafes nearby and easy access to rail.

Business_and_leisure Self

10/10

Exceptional

19 Sep 2025

Kevin

Kevin

Excellent value for money.

Self

6/10

Pleasant

13 Sep 2025

hilton

bit noisey in the morning the bathroom had water on the floor the rooms heater was useless

Business Self

2/10

Poor

24 Aug 2025

Serena

Staff were not present to check me in for 55 minutes. Staff member could not be located. Eventually turned up, no apology was provided and she was annoyed that I was checking in. Never again!!

10/10

Exceptional

11 Aug 2025

Abarim

Well priced and in a great location

Business

6/10

Pleasant

01 Aug 2025

Janelle

Easy walk to main centre of town.

Business Self

8/10

Excellent

22 Jul 2025

Ian

Has a comfy bed and good food at the pub and surrounds

Business Self

4/10

Poor

11 Jul 2025

Jackie

Our family room was essentially a room with a double bed and a creaky bunk for the kids in a small room with a tiny en-suite. The rooms haven’t been updated since the 80’s and there was a heavily soiled mattress stored under the bunks. The furniture in the shared area was dated and damaged, the room smelt strongly of ciggies as our family room was above the local pub smoking/outdoor drinking area so not a lot of sleep was had on the weekend. Linen was clean. We booked because this was the cheapest stay in the region and it showed - I won’t make that mistake again!! A plus was that it was close to shops as rooms accessed the Main Street of the town.

Leisure Family

4/10

Poor

12 May 2025

Andreas

Run down. Very noisy disco. Signage poor.

Leisure

8/10

Excellent

22 Apr 2025

Sam

About what you would expect from a older style pub stay. We only stayed one night while on a road trip so it worked well for us. Limited parking on site at the moment due to new construction at the rear of the property.

Leisure Family

8/10

Excellent

13 Apr 2025

Chris

Good place to stay, clean and staff were friendly. Rooms could use an update.

Leisure Partner

8/10

Excellent

29 Mar 2025

Anthony

Noisy at night owing to late drunk patrons - needed ear plugs to be able to sleep.
No air conditioning, so I wonder how the room would be heated in winter.

8/10

Excellent

23 Mar 2025

Frank

Well situated close to shopping, parking and train station.
Shared balcony overlooking the township.
Has on suite accommodation, unusual for a local hotel.
Being close to train station means coal trains all night quite noisy.

Business Self

6/10

Pleasant

16 Mar 2025

Michael

NICE but over priced

Well overall it was an ok stay. Very hot night and day, with no relief in the room. This one slipped by me, for the price, nit worth it, not a bad room, but no air conditioner was an absolute decider for me, i don't recommend in summer at all!

Friends_and_family Family

8/10

Excellent

09 Mar 2025

Cheryl

The room was clean and comfortable. Good value for the money.
When booking you must remember it's a pub on a Saturday night
It wasn't that bad considering.
Would stay again

Leisure Partner

8/10

Excellent

05 Mar 2025

Sam

Great place to crash if you need a clean comfortable bed. Would def stay again.

Business Self

2/10

Poor

28 Jan 2025

Neil

The fire alarm in the common area kept going off intermittently every couple of hours throughout the night.. was an absolute joke

8/10

Excellent

08 Jan 2025

John

Clean and tidy.

Leisure Self

10/10

Exceptional

01 Jan 2025

Carlos Esteban

Excellent hotel

Leisure Partner

6/10

Pleasant

23 Nov 2024

Susan

There isn’t any air conditioning and the ceiling fan squeaks. The shower rose and the basin tap both leaked and couldn’t be turned off sufficiently to stop it from leaking .

Leisure Partner

10/10

Exceptional

22 Nov 2024

Kerry-Lyn

Staff were great. Offered me a different room. Simply, but clean and all I needed.

8/10

Excellent

18 Nov 2024

MD

The property was easy to find and close to train station. We stayed there in the weekend. It was situated on top of the royal hotel and bar. You can hear the sound of the bar from your room. It was noisy till 1 AM in the morning. Other than that, the staffs were nice. Room was very clean. We enjoyed our stay.

Leisure Friends

10/10

Exceptional

23 Oct 2024

Raymond

late closing times

10/10

Exceptional

20 Oct 2024

Anthony

Thankyou Amy and Joseph for your smiling faces.

Lovely Hotel with amazing staff and facilities.and professional management with Daniel leading the way.

Business Self

10/10

Exceptional

06 Oct 2024

Greg

I live on the North Coast and I previously lived at Kingswood for 31.5 years until the end of 2019.I come back from time to time to visit my friends.I've stayed at other hotels around penrith but The Royal Hotel in Springwood is the best one that I've stayed at.This hotel is well built and has been well maintained.My room was very comfortable and the room layout was excellent as well which I think is better than some other more modern hotels that I've previously in.The quick and easy access at the front of the hotel is excellent for when you want to go to the shops.Penrith is only 15 minutes drive away and there is easy access to the highway.The booking was very simple and straight foreward.I will definately be staying at The Royal Hotel from now on.I'm considering moving back to Penrith.Thankyou for a wonderful stay.Greg Wyndham.

Business_and_leisure Self

4/10

Poor

22 Sep 2024

Joshua

Average stay

Room was average. Big bathroom.
Bed was not comfortable.
The room was not cleaned properly. Had tobacco and other sort of GVM left in the draws That were not cleaned.
I think morw attention to detail with cleaning would have been better.

Friends_and_family Friends

8/10

Excellent

11 Sep 2024

Michael

Ok as a quick stay

Leisure Partner

10/10

Exceptional

28 Jul 2024

Barbara

The Staff in all areas from Bar, Dining, Housekeeping, etc were all very friendly and helpful. Even carried our luggage up the stairs to our room. Better service than many places with higher star ratings. Definitely will stay there again.

Leisure Partner

6/10

Pleasant

26 Jul 2024

Michael

Clean but basic

Basic but clean room above pub. Good value for money

Partner

8/10

Excellent

21 Jul 2024

clive

Cold room

Friends_and_family Family

8/10

Excellent

21 Jul 2024

Steven

Friendly environment

Leisure Family

10/10

Exceptional

09 Jul 2024

Conan

A clean and functional room at the right price in a great location near the station with convenient undercover parking and close to shops and dining options.

Business Self

8/10

Excellent

08 Jun 2024

Alan

the room was good the staff are fabulous. good food and the band were great 'BEER MONEY'. we are on the wrong side of 65 so the stairs were a challenge but we'll be back. Thanks.

Leisure Partner

8/10

Excellent

05 May 2024

Martin

Great value, nice hotel with lots of facilities near-by. Secure parking with access to accommodation and the street without going through hotel. Quiet for pub style acc. with little noise from pub, street or train line. Great food at reasonable prices. Room was cozy with opening windows, heater, fan, extra blankets, TV, wardrobe, tea/coffee kettle and ensuite bathroom. Comfy bed however may be short if your 6' plus.

Leisure Partner

10/10

Exceptional

04 May 2024

Rebecca

Always a good nights stay at the Royal. Comfortable bed and room

Business_and_leisure Self

4/10

Poor

07 Apr 2024

Grenville

We've travelled a bit in the last 20 years, Russia, China, Korea, Japan, Morocco, for example. We travel cheap and very rarely pay more than $100 a night for accommodation, even in Australia. The Royal is more than $100, and we thought it was amongst the 4 worst places we've ever stayed. The fridge was filthy, the walls had mould, the mattress was old and cheap. Staff had to come in to turn the ceiling fan off by sticking a fork in the switch and turning it. The staff, all young women, were helpful but the place is a rip off dump.

Leisure Partner

6/10

Pleasant

29 Mar 2024

Fiona

Our room was clean and tidy, but a beer garden directly outside our window and a train station directly across the road did not make for a good nights sleep. However, apart from that a good location with shops and cafe right outside your door.

Leisure Partner

8/10

Excellent

17 Mar 2024

Elizabeth

Bathroom was a bonus and appreciated however the toilet had evidence that it was not cleaned properly and there was no toilet paper

8/10

Excellent

17 Mar 2024

David

Clean, well equipped room for an overnight stay. As with all pubs a bit noisy on a Friday night plus the train just over the street but to be expected

Leisure Self

8/10

Excellent

15 Mar 2024

Mary Anne

The property for filled my needs

Leisure Family

2/10

Poor

14 Mar 2024

Sam

There was no air-conditioning the area full of homless and noisy area. It wasn't a hotel it was a pub with rooms upstairs

Leisure Partner

10/10

Exceptional

09 Mar 2024

Michelle

Stayed overnight and the manager who checked us in was excellent. Rooms clean and tidy and comfortable. Bistro was was also fresh and very tasty.

Leisure Family

6/10

Pleasant

02 Mar 2024

Carole

Great budget option for travelling into Sydney for the evening. 1hr 20min train trip to your door. Very basic but comfortable room. Lovely coffee shop for breakfast downstairs. Good parking.

Leisure Friends

6/10

Pleasant

28 Feb 2024

Graham

No air conditioning, way to hot, only ceiling fans
Very noisy but probably expected that

Leisure Partner

10/10

Exceptional

25 Feb 2024

Rebecca

Great pub and conveniently located on the Main Street. Rooms are clean and spacious.

Business_and_leisure Self

10/10

Exceptional

18 Feb 2024

jeff

Close to Sydney yet a country feel

Business Self

8/10

Excellent

30 Jan 2024

Gwendoline

Rooms big and comfortable , Had a problem with hot water ran tap for a long time , staff said they would review it. Meals were fantastic, and friendly and helpful staff.

Leisure Partner

4/10

Poor

13 Jan 2024

jacqueline

Noisy, hot, bathroom floor dirty

Friends_and_family Family

4/10

Poor

30 Dec 2023

Lorraine

Website doesn’t mention that this is above a bar and the music and noise made sleeping impossible

Leisure Self

6/10

Pleasant

10 Dec 2023

Michael

The room was hot and the window was open when I arrived on a 38 degree day which made it unbearable to stay in. I closed the window and went downstairs for a refreshing ale.
After a while I went back up and closed the window and put the fan on (as I knew there was no air conditioning. There was no fridge in the room so couldn’t have a cool drink. I would not stay here again and would not recommend it.

Business Self

4/10

Poor

25 Nov 2023

Greg

Nothing other than close to public transport

Leisure Family

10/10

Exceptional

08 Nov 2023

Richard

Royal Hotel Springwood is a clean, well kept with a friendly staff hotel at a very reasonable price. Would stay again 🙏

10/10

Exceptional

05 Nov 2023

Graham

Very welcoming..let me in early after full days travel from Brisbane. Happy and helpful staff throughout. Great town to stay in..good facilities, great access to bush walks, helpful, friendly people. Hotel food had good choices too!

Leisure Self

10/10

Exceptional

04 Nov 2023

Rebecca

Always a great overnight stay at The Royal.

Leisure Friends

8/10

Excellent

29 Oct 2023

Robyn

Very nice and very comfortable place to stay

Leisure Partner

10/10

Exceptional

10 Oct 2023

Sean

Overnight stop

Excellent service. I had unplanned delays and the ease of arranging a late arrival on short notice was much appreciated.

Self

4/10

Poor

08 Oct 2023

Cate

no loo paper, pubic hair and unmopped floor, poor quality of locks, general bathroom fittimgs and very overpriced.

10/10

Exceptional

18 Jun 2023

Marian

The staff were extremely helpful and it was good to have a bistro in the premises. My room was very comfortable and clean. I thought it could be noisy due to the band downstairs but I did not hear anything at all.
Most satisfied
Marian

Leisure Self

4/10

Poor

21 Apr 2023

Ruth

The room was pretty grimy and the bathroom had blood on the e walls. I trod on a tiny glass shard that was in the carpet!! Wouldn’t recommend

Business_and_leisure Family_with_children

6/10

Pleasant

04 Jan 2023

Megan

Sorry, OK to do star/smiley ratings, but sick of having to write a story about everywhere I stay and everything I buy.

Leisure Self

8/10

Excellent

23 Oct 2022

Kathryn

Convenient location

Leisure Partner

4/10

Poor

22 Oct 2022

Jason

The room absolutely reeked of human urine. Unfortunately there was no bar fridge either.

Business_and_leisure Self

8/10

Excellent

05 Oct 2022

Tracey

The accomodation is above the pub and very old and dated. Bathroom very tired with peeling vanity and rusty bath. Doors looked like they had been broken into a few times. TV reception didnt work when it appeared a few extra people checked in, couldnt cope with all the drain! Right opposite the railway line so quite a few freight trains woke us through the night, but ultimate warm and comfortable for 1 night. Very handy to Springwood shops and Theatre where we went for a show.

Leisure Partner

10/10

Exceptional

27 Jun 2022

Gail

Friendly staff, handy position walking distance to the Blue Mountains Theatre. Right at the train station. Comfortable room.

Leisure Self

6/10

Pleasant

20 Jun 2022

Fernando

Nice old iconic hotel very handy in the centre of Springwood.

Leisure Friends

6/10

Pleasant

14 Jun 2022

Belinda

Needs a good Reno. Comfortable and quiet and accessible to high street was good. Nice hot shower but needed a good clean and new carpet. Update the furniture with IKEA. Makes a big difference.

Business Self

8/10

Excellent

16 May 2022

Gregory

I had to check in late on a Monday night. Phoned ahead and not a problem. Comfortable small room (everything is relative to price). Clean, private bathroom.
Only warning is some noise from railway goods trains in the middle of the night. If you are a light sleeper maybe bring earplugs or ask for room at rear of building.
Very friendly staff. Thanks Jordan!

Business Self

4/10

Poor

25 Apr 2022

Ibrahim

Had bad smell

8/10

Excellent

25 Apr 2022

Margaret

Great value for money

8/10

Excellent

16 Apr 2022

Michael

It' s pub! Clean room, no real amenities, no real contact with staff. But it did what we wanted. HUGE problem finding the entrance to the parking in the dark.

Leisure Partner

2/10

Poor

07 Apr 2022

Christine

Big square of carpet replaced in front of the bathroom but not stuck down, it was placed under where they cut out the piece, trip hazard.
Something that bites also in the carpet that kept biting my ankles, 15 raised little spots highly itchy and red, luckily I carry first aid kit in the car and I had anti histamines. Sleep? Very little.

Leisure Self

6/10

Pleasant

09 Jan 2022

Neal

Half decent stay at a top price

I was looking for a last minute place to stay that was fairly cheap in the mountains and this hotel fitted the brief. The parking on site was good, check in process seamless and directions to move about the hotel were spot on. The downside was the room and corridors has a oily/food smell, there was early morning chatter from a local cafe and it's a fairly tight room. If you are looking for a cheap stay with good distance to Springwood shops, this is a place to consider.

Partner

10/10

Exceptional

31 Dec 2021

Bill

Royal Hotel Stay

Simple, there was no fridge in the room and no air conditioning, the room was hot

Self

10/10

Exceptional

20 Dec 2021

Jayne

The hotel rooms are clean, modern, and adequately distanced from the entertainment in the hotel so that noise is not an issue. I really enjoyed my stay.

Business_and_leisure Self

8/10

Excellent

18 Dec 2021

Katrina

So convenient and a really simple way to stay in the area

Leisure Self

2/10

Poor

20 Nov 2021

Anna

It took 45 minutes to check in because the administration person was busy pouring beers inside the hotel.?Parking was a nightmare to find.
Had no lift, had to use stairs to the 4th floor.
No sleep as the hotel is located on a train track line. Very small room and no Airconditioning and the ceiling fan in the room did not work.
Not impressed for $120.00 per night!

Business Self

6/10

Pleasant

31 Oct 2021

Jo

Old interior, room was clean, had a bath shower.
no aircon only a ceiling fan.
Train station across the Rd, very loud during the night.

Leisure Partner

8/10

Excellent

16 Oct 2021

Hugh

Great hotel pub. Food was very nice, reasonable pricing and good sized meal. Rooms were adequate.

Leisure Friends

6/10

Pleasant

14 Jun 2021

Verified traveler

Average room and sub par bathroom, 5/10 overall

Leisure Partner

10/10

Exceptional

12 Jun 2021

Verified traveler

Cheap accommodation. The room small, double bed that was so comfy. Heater in bathroom and bedroom . Did not need on during the night as bedding kept us warm . Even had window slightly open . Surprisingly not at all noisy . Hotel in Main Street , so you can Walk to cafes. Have stayed here before due to visiting family . Suits our needs. Would recommend for anyone visiting overnight .

Leisure

8/10

Excellent

12 Apr 2021

zaiga

Springwood weekend break

Parking access from rear entrance; tight undercover parking. Super clean Room 5 - bathroom (shower over bath), kitchenette, fridge and bed sheets, pillows. Separate small kitchen available too. Had to phone and ask how to check-in after parking at rear. Lots of stairs. My room was opposite train station and outdoor seating area. I didn't mind the social chatter and music (which ceased promptly on curfew). Check that the external corridor door is closed as it leads down to the street front. Unfortunately, my full rubbish bin bag was sitting on the table, with my personal items; forgetful? I put it outside my door.

Self