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Novotel Sydney West HQ

Sydney - NSW · Australia

55 Sherbrooke Street, 33View location

9.2/10Excellent1,003 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.0/109.0
Location10.0/1010.0
Neighborhood8.0/108.0
Amenities9.2/109.2
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Sydney West HQ

More than just premier hotel accommodation in Greater Western Sydney, our high-quality 4. 5-star hotel features some of the largest hotel accommodation in Australia with each of our 164 contemporary rooms designed to offer the pinnacle of luxury and comfort.

In addition, there is a lot to explore at West HQ with new food outlets, Sydney Coliseum next door opening in December 2019 and the newly built multi level car park. For your convenience, the hotel car park is accessible from Sherbrooke Street.

Read more about this hotelShow less

With a stay at Novotel Sydney West HQ Hotel in Sydney (Rooty Hill), you'll be a 4-minute drive from Blacktown International Sportspark and 8 minutes from Sydney Zoo. This hotel is 5.6 mi (9 km) from Sydney Motorsport Park and 10.5 mi (16.8 km) from Norwest Business Park.

Make yourself at home in one of the 164 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Sydney? This hotel has 17222 square feet (1600 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Guests must provide health documentation Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's pool is closed from December 20 to January 3 yearly.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately AUD 38 per person
    • Late check-out fee: AUD 100.00 (subject to availability)
    • Rollaway bed fee: AUD 40.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Sydney Coliseum Theatre 0.3 km / 0.2 mi
Blacktown International Sportspark 2.9 km / 1.8 mi
Pinegrove Memorial Park 2.9 km / 1.8 mi
Western Sydney Parklands 3.2 km / 2 mi
Nurragingy Reserve 3.6 km / 2.2 mi
Sydney Zoo 4.7 km / 2.9 mi
Featherdale Wildlife Park 6.6 km / 4.1 mi
Eastern Creek International Karting Raceway 7.6 km / 4.7 mi
Sydney Dragway 8.3 km / 5.2 mi
Westpoint Blacktown 8.5 km / 5.3 mi
Blacktown Workers Club 8.8 km / 5.5 mi
Sydney Motorsport Park 9 km / 5.6 mi
Blacktown Markets 9.5 km / 5.9 mi
Raging Waters Sydney 10.4 km / 6.5 mi
Warmuli Reserve 11.4 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
  • Launderette
  • Babysitting serviceExtra charge
Show 21 more facilities & services
  • Multilingual staff
  • Bellboy service
  • Smoke detector
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Casino
  • Sauna
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Golf
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Novotel Sydney West HQ

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BED • 1 Bedroom • 30 m²SUI.DX-KG
    SUITE DELUXE KING BEDPhoto unavailable1 photo

    Novotel Sydney West HQ

    SUITE DELUXE KING BED

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Novotel Sydney West HQ

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 30 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Novotel Sydney West HQ

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Novotel Sydney West HQ

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Novotel Sydney West HQ

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Novotel Sydney West HQ

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Novotel Sydney West HQ

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOM • 1 Bedroom • 30 m²APT.B1-KG
    APARTMENT KING BED ONE BEDROOMPhoto unavailable2 photos

    Novotel Sydney West HQ

    APARTMENT KING BED ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Room amenities

    • Wake-up service
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Novotel Sydney West HQ

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 30 m²TWN.ST
    TWIN STANDARDPhoto unavailable1 photo

    Novotel Sydney West HQ

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Novotel Sydney West HQ

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Novotel Sydney West HQ

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Novotel Sydney West HQ

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Novotel Sydney West HQ

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Novotel Sydney West HQ

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel Sydney West HQ

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Novotel Sydney West HQ

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Novotel Sydney West HQ

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Novotel Sydney West HQ

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Novotel Sydney West HQ

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO QUEEN BEDSSUITE • DELUXE TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q-DX
    SUITE DELUXE TWO QUEEN BEDSPhoto unavailable1 photo

    Novotel Sydney West HQ

    SUITE DELUXE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-DX

    Room amenities

    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Novotel Sydney West HQ

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Novotel Sydney West HQ

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 30 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable1 photo

    Novotel Sydney West HQ

    DOUBLE SUPERIOR KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Novotel Sydney West HQ

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Novotel Sydney West HQ

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Sydney West HQ

9.2
Excellent
1,003 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
8.0 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Joanna
No oat milk or decaf in room.
Family_with_children
8/10
Excellent
21 Jul 2026
Karl
Neat and tidy
Nice room
Good parking
Self
10/10
Exceptional
12 Jul 2026
Candice
Made it hard having only one lift working
Family_with_children
10/10
Exceptional
09 Jul 2026
Ernesto Raymundo
Nice stay as expected. Wifi was a little slow though to connect and certain apps won't work on it
Family_with_children
10/10
Exceptional
09 Jul 2026
samani
Everything was 100% perfect to my liking. However, the car parking for hotel tenants is the only hiccup i had.
Partner
10/10
Exceptional
06 Jul 2026
Therese
Clean spacious room, we had a great stay
Partner
10/10
Exceptional
05 Jul 2026
stan
Very nice place. Staff were nice and property was very clean and comfortable
Partner
8/10
Excellent
05 Jul 2026
Maria
Room very spacious nice and clean beds super comfortable staff helpful and friendly
Family_with_children
10/10
Exceptional
04 Jul 2026
Jacqueline
Very comfortable room
Family
8/10
Excellent
30 Jun 2026
Christie
Great facilities around and a great hub for a family with bowling and Timezone across the road and the fantastic food availability also.
Family_with_children
10/10
Exceptional
20 Jun 2026
Temukisa
Friendly staff, close proximity to malls & new outlet (ECQ)
Family
10/10
Exceptional
15 Jun 2026
Mirko
The Novotel Hotel was very good
Family_with_children
10/10
Exceptional
14 Jun 2026
Sonia
Clean room and friendly staff.
Family
10/10
Exceptional
08 Jun 2026
Linda
This is the second year running we have stayed here as we perform at Light The away Dance Convention at The Colosseum Theatre. The room has always been comfortable and clean and the motel is in close proximity to where we are performing. We look forward to staying here
Family
10/10
Exceptional
01 Jun 2026
Athavan
Good stay as family
10/10
Exceptional
27 May 2026
Karl
Nice convenient place to stay, good staff
Self
8/10
Excellent
24 May 2026
Brad
The room was spacious, clean and well maintained - ideal for families with young children. The hotel personnel, Garmina, who checked us in was professional and genuinely wanted to help me with my queries. I can't say the same for other front desk staff I encountered throughout my short stay as they seemed more keen to avoid eye contact. There was ample parking available - sheltered hotel parking is limited but there were more open air parking lots. There were also a lot of parking available at the multi-storey carpark in West HQ, which was just a stone's throw away from the hotel. The only two downside parts to the property were that the swimming pool and gym were not located within the hotel but a 5-minute walk, and there was only one parking lot available for electric vehicle charging. There was one more spot with an electrical power outlet next to it, but the power outlet was not functioning. DIning options are aplenty with the West HQ RSL club just next door. Overall, it was a pleasant stay.
Family_with_children
10/10
Exceptional
24 May 2026
Mark
Great stay
Family_with_children
10/10
Exceptional
11 May 2026
Amanda
Outdoor pool is not heated
Self
10/10
Exceptional
06 May 2026
Peter
Thee staff were lovely friendly and professional.the room was beautiful very clean and well stocked
We used the free pass for the aquatic centre . Played ten pin bowling and really enjoyed the Rory hill club for beautiful meals
The perfect location for seeing our concert at the coliseum
Partner
10/10
Exceptional
05 May 2026
jason
l
Friends
10/10
Exceptional
03 May 2026
Luke
comfortable
Self
4/10
Poor
29 Apr 2026
Jo
Room was fine but breakfast was really disappointing - the coffee machine and the pancake machine were broken. The pastries weren’t fresh and the mushrooms were old and dried out. Convenient for where we needed to be - the sports ground but take your own breakfast!
Family_with_children
10/10
Exceptional
19 Apr 2026
Mark
Breakfast was the only disappointing aspect of the stay. It was like a mass produced IKEA dining but not as good.sausages and eggs always looked & tasted undercooked ,bacon appeared microwaved and hash browns only made an appearance on two of the six days stay
Family_with_children
10/10
Exceptional
16 Apr 2026
Kathy Lyn
The room was very clean, tidy and the kids loved it. The staff were approachable and the breakfast was lovely😍
Friends_and_family Family
10/10
Exceptional
14 Apr 2026
Abdul
Good place
10/10
Exceptional
11 Apr 2026
Mary
Everything was clean and fresh hygienic smell upon walking into the Novotel and throughout the hotel and rooms. We appreciated the complimentary water bottle. Only suggested improvement would be to install chilled on tap water
Partner
10/10
Exceptional
10 Apr 2026
Nawaz
The room was very good, spacious, and comfortable for our family. The bed and extra bedding worked well, and we and the kids really enjoyed our stay. The only disappointment was that the swimming pool was closed. My kids love swimming, and that was one of the main reasons we booked this hotel. It would have been better if this had been clearly mentioned in the advertisement or before booking.
Family_with_children
10/10
Exceptional
10 Apr 2026
james
Nice place great staff
Partner
10/10
Exceptional
04 Apr 2026
Maria
Excellant accomadation for large families, lovely staff awesome breakfast buffet
Family_with_children
8/10
Excellent
26 Mar 2026
garry
Good parking. TV locked into foxtel - awful.
Self
10/10
Exceptional
16 Mar 2026
mick
Staff and room was excellent, the only downside for me was no pool in the actual hotel but guests could use the pool at the aquatic centre near by for free. I had dinner at the steak restaurant downstairs and it was outstanding!
Partner
10/10
Exceptional
14 Mar 2026
James
Check-in was great Suite was well maintained. The shower was blocked but that happens so ok. The pod machine for coffee leaked when i filled it with water. I noticed when our suite was cleaned it was rectified and a face washer was placed under the machine to stop water running, A big thankyou to our housekeeper for doing this as i had not brought it to the hotels attention. A great stay and will ve there in there future.
Partner
8/10
Excellent
07 Mar 2026
Chad
A great place for a stay-cation or to watch performances at the Club.
10/10
Exceptional
03 Mar 2026
Norman
Great facilities
Partner
10/10
Exceptional
24 Feb 2026
Adam
The staff were
10/10
Exceptional
22 Feb 2026
Juan
yes
10/10
Exceptional
19 Feb 2026
Kate
Clean, great communication, staff were helpful
Family_with_children
10/10
Exceptional
01 Feb 2026
james
Awesome 👌
10/10
Exceptional
12 Jan 2026
Emil
Great location with clean facilities
Leisure Family_with_children
8/10
Excellent
10 Jan 2026
Jodi
Staff
10/10
Exceptional
08 Jan 2026
Vijayarengan
Clean room. Friendly staff
8/10
Excellent
08 Jan 2026
Irene
Great location, ample parking, we liked the amenities in the compound i lncluding gym, pool, timezone, and bowling.
Leisure Family
10/10
Exceptional
05 Jan 2026
Jessica
Everyone was nice.
Friends_and_family Family
8/10
Excellent
03 Jan 2026
jenny
Room was clean, loved that the coffee machine had a milk frother, loved the complimentary drinks most hotels don’t do this. A couple things that didn’t make it a 5 star review. The curtains didn’t block out the morning sun, TV wasn’t a smart TV so couldn’t get apps. The restaurant (room service) closed too early especially after seeing a show we had no time to get food
Leisure Family
10/10
Exceptional
28 Dec 2025
Christopher
Very good stay. Managed to get tickets to Cirque Alice. Large clean modern room.
Leisure Family
8/10
Excellent
29 Nov 2025
David
Huge rooms
Business
10/10
Exceptional
28 Nov 2025
Darren
Very nice, well appointed & spacious rooms. Great location for our trip. Highly recommend!
Leisure Family
8/10
Excellent
27 Nov 2025
Salvatore
Not a bad hotel for an average area, great dining options in the RSL connected to the hotel, awesome steak restaurant and the woodfired pizza is great, nice atmosphere as well.

Hotel could do with some small updates, towels were thin and felt tired, bed was comfy and rooms are big
Business Self
10/10
Exceptional
20 Nov 2025
David
Staff are very helpful, with great amenities.
Leisure Partner
8/10
Excellent
17 Nov 2025
Raymond
Clean rooms spacious friendly staff
Leisure Partner
8/10
Excellent
09 Nov 2025
Eliza
Ease of stay
Friends_and_family Friends
10/10
Exceptional
27 Oct 2025
Kayleen
Very easy free parking , spacious and very clean room. Very convenient to West HQ and the Colusium for a concert. Plenty of variety at breakfast and food was hot which doesn’t always happen at a buffet. We would happily stay here again.
Leisure Partner
10/10
Exceptional
26 Oct 2025
Ron
Everything was wonderful
Leisure Partner
10/10
Exceptional
26 Oct 2025
Deborah
Spacious rooms
Leisure Partner
8/10
Excellent
25 Oct 2025
Luan
Room very big and spacious and clean. Well done team
Leisure Friends
10/10
Exceptional
25 Oct 2025
Donna
Overly large room that was very comfortable. Easy access to dining areas in club next door and entertainment venues
Leisure Self
4/10
Poor
18 Oct 2025
zac
Aircon was broken and it was a 36 degree day with kids, phone was broken and I informed them and they still tried to call me on it for our breakfast and advertisement was deceiving as it says pool included but it’s free admission to aquatic centre across the road.
Leisure Family_with_children
8/10
Excellent
17 Oct 2025
Ashika
We had a great stay, the location was convenient and great facilities. We particularly thought it was great they had washer/dryer on each floor for the guests.
Business_and_leisure Family
8/10
Excellent
15 Oct 2025
Karl
Safe
Business
10/10
Exceptional
12 Oct 2025
Selina
Staffs are so lovely and friendly. Convenient.
10/10
Exceptional
11 Oct 2025
Mary
We loved the extra small free items such as 2 free fresh water bottles, 2 bottles of soft drink in our small bar fridge. The room was very clean spacious.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Heta
Great hotel, very clean, comfy bed nice big room, lots of parking and very convenient to train station and bus also walker able to the shops, nice heat pool, big gym which I didn’t have time to use it, great food too. Great staff very friendly and helpful and thanks for the compliment I had in my room ( soft drinks for the 5 days ) I was staying. I had a great time staying in Novotel Hotel, I highly recommended to everyone.
Leisure
10/10
Exceptional
06 Oct 2025
moh farhad
Very good experience!
Clean and comfortable place with friendly staff. Parking was safe and convenient, and the area felt quiet and secure. Would definitely stay again.
Family
8/10
Excellent
03 Oct 2025
Maria
Very Clean Rooms. Very nice Hotel.
Family
2/10
Poor
30 Sep 2025
Wendy
We asked for an early checkin noting that this might not be available. Was told when we got there, on way to funeral nothing available in whole building. Very short time later that room available but would cost $100. At no point had this been mentioned prior to this point. The staff were not helpful and were rude
Leisure Family_with_children
10/10
Exceptional
27 Sep 2025
Lale

Good for Families

Room clean and spacious. Staff were so helpful and delivered an excellent customer experience
Friends_and_family Family
2/10
Poor
24 Sep 2025
Ian

Unprofessional.

Staff on reception at check in was extremely rude.

Don’t know where food was available, said everything was closed.

Made it sound like we were the ones wrong when he couldn’t find our second room booking.

Just rude and was on a personal call when the front door sliding doors open and he was shouting at the person on the other side.
Business
10/10
Exceptional
21 Sep 2025
Neal
Facilities nearby was a bonus, but overall a great hotel
Leisure Self
6/10
Pleasant
15 Sep 2025
DAN

safest hotel in this area, reasonably price

good options for parking, fitness and dining choices in one location
Business
8/10
Excellent
27 Aug 2025
Annette
We only required one night in the proximity of cemetery/chapel. Our room was splendid and spacious. The bed, not so comfortable. The pillows,for me, terrible. Usually supplied a firm pillow and a soft pillow. Borh were too firm for me. I ended up folding a couple of towel, but I did not sleep.
Breakfast delivered to room was poached eggs and spinach. I requested no spinach and received a platefull.
The staff were very friendly and the accommodations spotless.
Partner
8/10
Excellent
25 Aug 2025
David
Love the motel for the concert. You do get a little road if your room is on that side but overall it was good
Leisure Partner
6/10
Pleasant
25 Aug 2025
Amy-Louise
We stayed here due to location next to Coliseum to see a concert. West HQ next door is the only food option (if room service not suitable) which isn’t open for breakfast. Also small TV for a big corner room with a very difficult slow way to choose movies or regular stations was very frustrating. Having a room with a bath/spa would’ve been nice too for the price per night. Said there was a swimming pool but not onsite. It is part of the facility next door which isn’t convenient.
6/10
Pleasant
23 Aug 2025
Jacinta
We had to change rooms in the middle of the night with a plumbing issue new room was freezing and nothing from anyone reception staff the next day or management days after.
Breakfast was good and restaurant staff were nice
Leisure Family_with_children
10/10
Exceptional
21 Aug 2025
Jasmine
We loved our stay here.
Leisure Family_with_children
8/10
Excellent
19 Aug 2025
Sean
👍
10/10
Exceptional
10 Aug 2025
ROSHINI
Beautiful place
10/10
Exceptional
25 Jul 2025
Tess
Easy parking, great dinner and breakfast options, nice clean rooms
8/10
Excellent
22 Jul 2025
Luke
Great stay, good sleep in a clean room
10/10
Exceptional
10 Jul 2025
christie
Clean and tidy room
Leisure Partner
10/10
Exceptional
08 Jul 2025
Sunita
Restaurant not good
Leisure
10/10
Exceptional
30 Jun 2025
Vanessa Lee
On arrival the staff member was extremely welcoming and helpful, we will be returning
Leisure Family_with_children
10/10
Exceptional
28 Jun 2025
Summa
The hotel was incredible. The room as massive, very clean and had amazing amenities. I was very surprised about how easy and convenient everything was. It had everything in one location, which is great for both kids and adults. I will definitely stay there again. Could not have been more impressed
Leisure Family
10/10
Exceptional
27 Jun 2025
Gustavo
Really nice stay very comfortable indeed.
10/10
Exceptional
18 Jun 2025
Alyssa
It was perfect for a small family traveling down to Sydney from the mid north coast. One bedroom appartment was everything and more we could need. Any tiny issue we had was dealt with super quickly and we felt extremely welcomed and comfortable.
Leisure Family_with_children
10/10
Exceptional
18 Jun 2025
Russell
Nice big room , cheap breakfast convenient if going to the club for a show
10/10
Exceptional
15 Jun 2025
Christopher
Superior room and bathroom is very spacious, clean and well fitted out with everything we needed. Beds were good. One minor TV glitch stopped it from being perfect. Location as part of WestHQ is such a bonus as well.
Friends_and_family Family
10/10
Exceptional
30 May 2025
Nathan
Very impressed for the price
10/10
Exceptional
28 May 2025
Mary
I absolutely loved our stay at Novotel Hotel and highly recommend it to friends and family. The experience was wonderful, and we definitely plan to stay here again in the future. The staff was friendly and attentive, making our visit even more enjoyable. We truly love Novotel Hotel! Many thanks to the entire team for a fantastic stay. 😊🙏
10/10
Exceptional
18 May 2025
John
I was there for a show it’s so convenient great facilities so peaceful and quiet all staff are so courteous and very helpful.great food court and a seperate restaurant that is very good on the first floor.hard to find fault at such a great place.
Self
8/10
Excellent
14 May 2025
Robert
excellent
10/10
Exceptional
27 Apr 2025
Ella
Staff were very warm and welcoming! I would definitely come back, the place was nice and clean. Room service was quick & very delicious also very affordable ☺️
Leisure Family
8/10
Excellent
21 Apr 2025
Priyanka
Good property
2/10
Poor
03 Apr 2025
Jeff
No good at all no lifts dirty no curtains on some windows
10/10
Exceptional
28 Mar 2025
Kaur
Nice
Leisure Family_with_children
10/10
Exceptional
18 Mar 2025
John
As acvertised
6/10
Pleasant
07 Mar 2025
Shiralee
Room & service were great, was just REALLY disappointed that not only was the pool not even IN the hotel (which was a selling point for booking) but it was already closed when we checked in.
TV in the room was also super small but aside from that, it was a decent stay but WAY overpriced for what it was
Leisure Family
10/10
Exceptional
06 Mar 2025
The
Very nice staff
Leisure Family
10/10
Exceptional
17 Feb 2025
Alex
Easy acces to food placed in the RSL next door
Business
6/10
Pleasant
05 Feb 2025
Hebe
There were bugs in the bedding and kitchen area of the room.

Location & surroundings

Novotel Sydney West HQ
55 Sherbrooke Street, 33, Rooty Hill, Australia

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Novotel Sydney West HQ

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