Visy Dior Hotel

8/10

Excellent

12 Jul 2026

Narelle

Staff were very friendly room was clean and the carpets in hallways need replacing especially noticeable when your elderly mum was with us, I could see it as a bit of a trip hazard for her. It would have been nice to have an option of a light breakfast instead of a set price option. Coffee was not hotenough. Great location for what we needed and great value.

Family

6/10

Pleasant

04 Jul 2026

Francesca

Pretty tired rooms and furniture… couldn’t get the loud rattling a/c to turn off - needs an update.

Self

10/10

Exceptional

04 Jul 2026

Courtney

Room was lovely and clean, plenty of room for two of us. The staff were lovely and helpful. Room service breakfast was great.

Family_with_children

6/10

Pleasant

25 Jun 2026

Andrew

The carpet had more waves on it than at the beach

Self

2/10

Poor

14 Jun 2026

STEPHANIE

2 single bed bases put together NOT GOOD!

Partner

10/10

Exceptional

08 Jun 2026

james

Very good place to stay. Our king bed room felt spacious. Powerful shower with good temp range, but in a tub base. Had all the necessary bathroom amenities. Bed was comfortable. All basic amenities included. Seems it's been recently renovated so has a new feel. But limited charging abilities if everyone has a couple devices or more. Location is great. Norwest station and coles only a few minutes drive and plenty of great restaurants just a block over on Soylent Court. Paid parking available for $15/day

Partner

8/10

Excellent

07 Jun 2026

Alan Thomas

This is the second stay, albeit the first was under a different brand.
The Pros
Good location for me visiting family. The rooms are spacious with comfortable beds and pillows.
I like they also provide a Nespresso machine.

Also my room was very clean.

The pool looked nice, but a tad too cold to swim in June!

The staff were really helpful and attentive, including the restaurant. And the dinner I had there was very good.

Great sized towels in the rooms, not the tiny towels in most hotels.

They also seem to have a number of conferences, so at times can be busy, so may pay to book for the restaurant if that's the case.

The negatives
The rooms are pretty dated. Also no Foxtel (or at least it came up as no signal), and paying premium prices, I felt that was a bit cheap.

The shower is over a bath, so becomes a slip hazard, especially for the elderly, especially with no real hand rails.

Whilst the bathroom was spacious, the toilet is tucked against a wall....truly bizarre and poor planning.

My only real gripe, under the new management, you have to pay $15.00 a day for parking and is not included in the rates. That leaves a sour taste...it simply is a revenue maker.

The only difference now is they have boom gates with license plate technology, but there are others ways to enforce illegal parking (and it has a very large car park).

Overall, a decent hotel, but really needs a refresh in the rooms. The staff are excellent, from the concierge, restaurant and back of house.

Self

4/10

Poor

04 Jun 2026

Joy and cec

Room carpet was dirty and stain. Air vent for the air was very dirty full of dust. Stayed here before twice but now have to pay for parking a day.$15. Not before. Won't be back.

Partner

6/10

Pleasant

03 Jun 2026

Gail

the bed sagged in the middle and was very uncomfortable.

Partner

6/10

Pleasant

31 May 2026

Naghmeh

This hotel was not what that they said on app . The room was big but the bathroom was very old and need to up date

Self

6/10

Pleasant

29 May 2026

ROSS

Rooms are tired and need a refresh. Bathroom has shower within a bath, difficult to step over onto slippery floor even using a mat. All furniture is soiled and carpet well worn. Water pressure is poor.
Other guests smoking on their balconies.
Spoke to management weren’t really interested. Parking charged at additional cost. Won’t be staying again.

Partner

8/10

Excellent

29 May 2026

Jaime

Dusty, I could write my name in dust on bedside tables! Everything else fine, $15 parking a bit annoying all the way out in Bella vista.

Friends_and_family Family

8/10

Excellent

27 May 2026

gordon

There is construction going on on level 1 but overall room was nice and clean, on site restaurant was a bonus

Business

2/10

Poor

26 May 2026

Peter

So they didn't have my booking despite me showing a confirmation. They then rang me the next day to go over the same conversation as when I booked in.

Self

10/10

Exceptional

24 May 2026

Jack

Please advise the customer before you book for hotel room there is a minimum $15 charge will be paid on arrival or the car park fee
The customer was very helpful

8/10

Excellent

24 May 2026

Robert

Entrance and foyer has been renovated and looks lovely. Staff were very nice and helpful. Not impressed they now charge for parking and that massive carpark has been boom gated.Room was spacious and bed was comfy - but only a double. Aircon wouldn’t go any higher than 18.5 degrees. Bathrooms were large but had shower over the bath and in desperate need of a reno. Overall pretty good value for money.

Family_with_children

10/10

Exceptional

24 May 2026

Nicole

.

Self

8/10

Excellent

18 May 2026

Stuart

There is no outside signage that identifies the property which seems odd. Seperate parking costs and booking had to be made at reception on arrival which was odd.

Self

2/10

Poor

14 May 2026

Amy

The room was old and unclean. Hair on the floor, a mouldy rubber bath mat and the bathroom cupboard wouldn't open. I had to use my comb to push it open to get to the hair dryer.

Self

8/10

Excellent

07 May 2026

Lynette

Room was quiet and much cleaner than the room we had on our previous stay 8 months ago. This room also had much better beds, though \"too soft\" for my husband and son.
A lock on the bathroom door would be appreciated.
Not happy that a daily parking fee has been introduced since last staying here.
Friendly staff.

10/10

Exceptional

03 May 2026

sarah jane

We stay at this hotel a lot. Its great value
Has restaurant & bar .Very comfortable & stylish

Partner

6/10

Pleasant

03 May 2026

Graham

I don’t understand why guests need to pay for parking here. The car park is sizable and is often half empty. The hotel isn’t in a high density, hard to park area. I feel making guests pay is just blatant profiteering. Won’t stay here again

Self

8/10

Excellent

01 May 2026

Andy

A well worn hotel could do with a freshen up but ok
Carpets need replacing or a very good deep clean
Only other issue was dirty plates probably a room service but should not have been left near the lifts.

Family

2/10

Poor

29 Apr 2026

Kerry

Stayed here many times over the years previous to Visy and have never paid for parking, I understand to charge if workers from nearby buildings were using but hotel guests should not be charged.
The hotel is years overdue for an update, the hallways smelt and very run down.
There was a fire alarm went off at midnight waking all from their sleep and it appeared that only one night manager on duty and one security guard, they both appeared to be “lost” and giving NO direction to anyone.
The culprit for the alarm was a male in a room smoking.
We didn’t even bother to stay for breakfast as couldn’t wait to leave.
The second worst hotel I have stayed in and the actually worst in Hawaii was due for demolition - this should be on the list for this hotel.

Partner

10/10

Exceptional

13 Apr 2026

Conan

I booked last minute and the rate was very competitive. Plenty of parking on site for $30 per day.
The checkin was very efficient and friendly.
I ordered room service from the in house restaurant anc it was excellent. The beef cheeks and vegetables cooked to perfection.
Comfy bed, good room amenities like coffee maker and a well stocked mini bar.
Overall a great stay 👍

Self

6/10

Pleasant

12 Apr 2026

Tony Aoun

Buffet breakfast was average and bathroom was dated .
But overall it served its perpose for the one night stay and kids where happy

Family_with_children

8/10

Excellent

05 Apr 2026

Graham

Room was very comfortable, bed was fantastic. Enjoyed my stay here

Self

6/10

Pleasant

26 Mar 2026

Lynette

The property is a bit old and tired. While the rooms are spacious, beds are comfortable and there are adequate amenities, the carpet in the bedroom is rippled (causing a trip hazard) and the bathroom is very outdated. Of particular concern was the black between the tiles in the bath shower and the fact that there are no robust grab rails while stepping in and out of the bath to shower.

Partner

8/10

Excellent

17 Mar 2026

Glenn

I have stayed here many times when in Sydney, as it is always good.

6/10

Pleasant

02 Mar 2026

Amber

The tv didn't work. The bed was comfortable but the carpet was dirty and stained. It felt old

Friends

2/10

Poor

01 Mar 2026

Andrea

If I could rate this hotel minus, I would do so. It is disgraceful that such a sub-par room is sold at all, much less for the price that is being charged. Staff were lovely and attempted to help, but no offer of an upgrade into a decent room. Carpets were beyond awful. It looked like someone had used the carpet as a toilet, and smelt that way too. Bathroom was beyond dated and grout was filthy. I will never, ever stay here again. Lift your game and provide a room that fits its description

Partner

10/10

Exceptional

22 Feb 2026

Sue

Clean room and wonderful staff

Family_with_children

8/10

Excellent

21 Feb 2026

Katherine

Room was clean, bed comfy, staff friendly, pool was a big hit with the kids. Quiet for being in Sydney. Only down fall was one lift wasnt working so bit of a wait for lift

Family_with_children

8/10

Excellent

20 Feb 2026

Greg

Staff were incredibly helpful. Room was neat and tidy. Bed was comfortable

Partner

2/10

Poor

20 Feb 2026

Nicolas

Booking was made accidentally by my step son I was unable to contact hotel or Expedia to cancel and refund the money $494 what a joke

10/10

Exceptional

16 Feb 2026

Giana

Staff lovely and rooms are great

Family

10/10

Exceptional

13 Feb 2026

Mat

Everything was really good. Room was clean, service was great. Coffee was also great. Very close to the Mall and a local station, which was convenient for travel. Only thing was in the room i was in, it didnt seem possible to pay for a movie to watch, or chromecast, which was a bit annoying. Only had normal tv it seemed. I may have been doing something wrong though, not sure.

Leisure Self

10/10

Exceptional

06 Feb 2026

AHAMD JABER

Clean room, good service, nice & quiet place Actually I want to be permanently member with Visy Dior Hotel

Partner

8/10

Excellent

25 Jan 2026

rosemary

Friendly staff quiet comfortable rooms.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Wade

Friendly staff

Friends_and_family Family

4/10

Poor

19 Jan 2026

Dave

The entire property is tired, there is much that is broken and worn down. It badly needs to be refreshed

Business

10/10

Exceptional

19 Jan 2026

Gina

Clean room and bathroom. Comfortable beds and pillows. Staff were great and Elenas Restaurant is well pricedcl and makes yummy pizzas.

Leisure Family

6/10

Pleasant

18 Jan 2026

Naresh

good

10/10

Exceptional

16 Jan 2026

Gustavo

Staff was so helpful they substituted and upgraded us also gave us free parking and breakfast.

Well worth the trip.

8/10

Excellent

12 Jan 2026

Steve

Clean room & amenities, but please make sure you advise when showers are over a bath - makes access difficult for older/less able clients.

Leisure Partner

8/10

Excellent

10 Jan 2026

richard

I booked this place as I was staying in Sydney for New Year's Eve and nowhere in Central Sydney was affordable.

I was therefore really impressed with the Metro Line near the hotel (which operated late at the turn of the year) as well as the hotel itself. The room was nice with a good mini bar and breakfast was great. The hotel also had a pool which I didn't get chance to use.

The only negative was that I wasn't able to have lunch in the hotel when I arrived on New Year's Eve as they had already begun to prepare for the evening.

Leisure Self

10/10

Exceptional

09 Jan 2026

Tevita

I am a regular customer at Visy Dior because the facilities and customer services are just superb, hence my regular visit and stay at the hotel.

Highly recommended

10/10

Exceptional

09 Jan 2026

Gustavo

Awsome stay staff are so helpfull and it is a pleasure to stay at.

10/10

Exceptional

08 Jan 2026

Michelle

We had a wonderful stay at Visy Dior and couldn’t have asked for a better experience.
The highlight was the pool – it’s spacious and immaculately clean.
The rooms were comfortable, well presented and had everything we needed.
We would happily stay here again and highly recommend Visy Dior to anyone looking for a quality hotel with a fantastic pool and a great overall vibe.

Business_and_leisure Family

4/10

Poor

07 Jan 2026

Vanessa

Lift was not working properly, people getting stuck in it and not apparent plans to get it addressed. Power point in room not working. Towels taken but not replaced. Room was a good size and bed was comfortable.

Leisure Self

10/10

Exceptional

04 Jan 2026

Tevita

Very professional staff services and the room was very cozy and immaculate. The food at the restaurant was awesome.

Business_and_leisure Partner

10/10

Exceptional

03 Jan 2026

Zorida

The staff upon registration was courteous at check in and checkout. I appreciated the daily hot breakfast. The ability to laundry clothes free was very helpful. The location is near bus line and it easy to get to other forms of transportation. Staff would readily call taxi if needed. All staff day, night and weekend GREAT.

Friends_and_family Friends

6/10

Pleasant

29 Dec 2025

Richard

The room was ok and the staff were courteous. The addition of a parking fee since our last stay was a surprise and will mean tht we will not use this accomodation again.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Tevita

Excellent facilities and very friendly staff

Business_and_leisure Self

8/10

Excellent

09 Dec 2025

Jeffrey

There were problems with our first room, as the balcony door would not lock, the phone was not working and the air conditioning was noisy and not cooling the room. We were quickly given another room and the hotel staff were amazing. Breakfast was buffet style.

Partner

6/10

Pleasant

07 Dec 2025

Steve

Room poor condition.

Business

4/10

Poor

28 Nov 2025

Frederick

I didn't like the cleanliness of the hotel. I found it to be very run down and not worth the cost in my opinion. That said I think the breakfast was o.k at $24 per day. Communication with the staff was not easy as I think English may not be their first language,also Room service was extreemly slow

Business Self

10/10

Exceptional

14 Nov 2025

Aaron James

Very helpful staff - enormously friendly. Made the stay enormously pleasurable. The Guitarist/Singer Joe Zappia was an incredible addition to the over all tone of the venue. Truly a brilliant stay.

Leisure Self

10/10

Exceptional

08 Nov 2025

Mumtara

Excellent location, clean room, ample of outdoor parking

10/10

Exceptional

03 Nov 2025

Andrea

Clean room and excellent location

Leisure Family

4/10

Poor

03 Nov 2025

Nicki

Didn’t eat breakfast

Friends_and_family Family

8/10

Excellent

02 Nov 2025

Siegfried

Friendly staff. Breakfast was not free and had to pay for it.

Business Partner

10/10

Exceptional

02 Nov 2025

Thomas

Always a very nice stay, very comfortable.

Leisure Partner

2/10

Poor

30 Oct 2025

Andrew

Rude staff, parking not included, bare bones room, basic fit out.

Business_and_leisure Self

10/10

Exceptional

29 Oct 2025

Wendy

Good

8/10

Excellent

27 Oct 2025

Kim

The beds were comfortable but the bathrooms need an overhaul, having a shower over the bath with no grab rail is dangerous.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Jamie

great staff, great room

Business Self

10/10

Exceptional

17 Oct 2025

Thomas

Good rooms, nice and clean. Good restaurant. Close to the Metro

Leisure Partner

8/10

Excellent

13 Oct 2025

Ajey

Need to refresh and update rooms

10/10

Exceptional

12 Oct 2025

Robert

You are making progress very nice 👍

8/10

Excellent

10 Oct 2025

Lachlan

The rooms are aging but clean and value for money.

Business_and_leisure Friends

8/10

Excellent

08 Oct 2025

Betty

The staff were very helpful our 1st night we were next to the plant room which was very noisy. We asked for another room which was done. It was very quiet in 2nd room. The shower in the bath was very difficult for us as my husband has had -
2 hip replacements and I have had a shoulder reconstruction it was hard for us to manage. Otherwise everything else was very good

Leisure Partner

8/10

Excellent

07 Oct 2025

Scott

Was well located to event in Castle Hill. Room was just a standard hotel room but well presented with a comfortable bed and quiet.

For the price it was expensive, plus having to pay additional $15 per night for parking made it an expensive stay.

Business_and_leisure Self

4/10

Poor

06 Oct 2025

wayne

Old style room. Out dated

Unfortunately this could be a great place to stay but the hotel room is out dated. The plumbing needs major attention. The TV needs updating and add more channels. The bathroom is a bathtub and not friendly to enter. The shower curtain/screen looked old -dirty and had a band aid stuck to it.

Partner

10/10

Exceptional

05 Oct 2025

Marian

Enjoyed using the gym on site. Not hot enough to swim but the pool looked lovely. Staff were all very pleasant. Close to Metro and shops, and ample on sire parking.

Business_and_leisure Self

10/10

Exceptional

05 Oct 2025

Shane

It was really good

10/10

Exceptional

30 Sep 2025

Jason

Incredible property. The PM manager is phenomenal (wish I remembered his name). Beautiful spot, grounds are immaculate and room and dining is great. Would highly recommend - superb value!

Business Self

10/10

Exceptional

27 Sep 2025

Claire

There were shops close nearby and the train station.
Staff were all very friendly and helpful.

Leisure Family

10/10

Exceptional

27 Sep 2025

Heinrich

The staff was simply amazing and professional. Very helpful with any request and accommodated us extremely well .

The hotel rooms are a bit dated but everything was clean and tidy.

The carpets had a bit of a musty smell .

Leisure Family

10/10

Exceptional

22 Sep 2025

Chamkaur

Clean room

Leisure Family_with_children

8/10

Excellent

21 Sep 2025

Samantha

Pleasant, rooms/bathrooms need renovating

Good welcome, quick check-in. Room was average-size, a little dated, but comfortable. Bathroom desperately needs refurbishment. See pics - stains in the tub, cracked soap dish, shower curtain dirty, bath mat broken and covered in mould. The last two points are simple & cheap fixes that would hugely improve the appearance before renovations are undertaken. Pool area pleasant, decent sized pool. Loud pipes, I think maybe someone was filling a bath and it was audible above TV. Also, hairdryer noise was loud, some better sound-proofing internally would be good, but no road noise which was great given the main road nearby. Parking $15/night which was not mentioned anywhere. Did not get to eat in the restaurant. Pleasant service, probably a bit overpriced considering the tired rooms.

Friends_and_family Family

6/10

Pleasant

18 Sep 2025

Nikola

Didnt expect i have to go to my room on second floor with my luggage three times until they decided to send someone to fix the d*mn door and key cards… otherwise its ok. You get what you pay for

Business Self

10/10

Exceptional

10 Sep 2025

Karen

Another great stay even though it’s not Rydges anymore but the staff and restaurant and facilities are still fabulous

Leisure Self

10/10

Exceptional

09 Sep 2025

Steve

Had to change plans and could not stay. Could not refund. Disappointing

Business

8/10

Excellent

07 Sep 2025

Keith

..

10/10

Exceptional

06 Sep 2025

Kellie

Easy late check in due to 24hr check in, staff were very attentive and helpful although our stay was very short.

Leisure Family

10/10

Exceptional

03 Sep 2025

Amanda

The free parking onsite is what really sets this hotel apart from the rest. There’s no hassle to look or pay for parking-it really is one less thing to worry about. The shower in a tub is outdated and the shower curtain needs some cleaning. Felt gross to the touch when showering. Other than that the room was spacious and clean, the bed was super soft and comfortable and breakfast was great! Eggs and hash browns were perfect. Would definitely book again in the future.

Leisure Family_with_children

8/10

Excellent

30 Aug 2025

Greg

Nice but aging. Comfortable bed.

Business Self

6/10

Pleasant

18 Aug 2025

Stephen

The staff were efficient and friendly. The buffet brekky was excellent. The bed was very comfortable and bathroom clean. Sadly, the air conditioning in the room was not functioning well. The room was so hot and the air con so loud I needed earplugs to sleep.

Business Self

6/10

Pleasant

14 Aug 2025

Rose

Convenience pretty average hotel not bad but the lift is quiet scary by the sounds of it, the AC in the room was too noisy, dusty made me sick.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Joyce

I thought the staff were very friendly and.check in was so quick would definetly stay again. Great food options however in sydney for family gathering so didnt have opportunity to eat there.

Leisure Partner

8/10

Excellent

08 Aug 2025

Kevin

hotel was clean & quiet, was a comfortable stay

6/10

Pleasant

02 Aug 2025

Craig

the bed was too soft and the air conditioning work properly the check in staff are rude

Leisure Family

8/10

Excellent

01 Aug 2025

Robert

Rooms and bed need a makeover but still quite good for the standard in comparable hotels in the area

Business Self

10/10

Exceptional

28 Jul 2025

Theodore

Thé staff are the best assets of this hotel. They were very helpful when I had to check out and check back in as my husband was in hospital and I didn’t know from day to day if he would be discharged. Particular mention to Liam and Jess although others were helpful too but I didn’t get there names.

8/10

Excellent

11 Jul 2025

Rebekah

Property has just changed ownership and it was obvious that they we in the middle

Leisure Partner

8/10

Excellent

29 Jun 2025

Karl

great staff

great staff and convenient.

Partner

8/10

Excellent

29 Jun 2025

Lloyd

Stayed 2 nights. The staff were very helpful. The room was good. The dining option is very poor. There is an Italian restaurant in the hotel and is very expensive. $30.47 for one person for an average breakfast. I paid $25 for 2 people earlier in the week at the Novotel Darling Harbour. The pizza $25 was terrible. Made on what appeared to be store bought pre-made dough which did not rise. Very poor for an Italian Restaurant. $6 for a Coke. The pasta was good but $33 for a plate. No lunch options. There is a Coffee Club across the road for a better breakfast. A 10-minute walk to a shopping village has a lot more food options including a Pizza and pasta place for less $$'s. Plenty of parking.

Leisure Self

10/10

Exceptional

22 Jun 2025

Maxeen

Great location, room spacious although needs a little face lift especially the bathroom
Very comfortable bedding

Partner

8/10

Excellent

01 Jun 2025

Robert

The hotel is undergoing change - renovations etc. let’s see what it is like in a month or so