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Mercure Sydney Rouse Hill

Sydney - NSW · Australia

Cnr of Commercial RoadView location

9.0/10Excellent468 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Sydney Rouse Hill

Mercure Sydney Rouse Hill is conveniently located close to the Norwest Business Park and the Fiddler Pub/Hotel, a major dining and entertainment venue. The hotel consists of 78 modern guest rooms, including a mix of Deluxe Rooms, Family Rooms Suites and four Special Need rooms spread across four stories.

The hotel also houses a fitness centre and a swimming pool, new conferencing and events spaces, while dining venues will be provided to hotel guests through The Fiddler's existing entertainment complex.

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Located in Sydney (Rouse Hill), Mercure Sydney Rouse Hill is within a 5-minute drive of Rouse Hill Village Centre and Rouse Hill House & Farm. This hotel is 3.5 mi (5.6 km) from Blacktown Leisure Centre Stanhope and 3.6 mi (5.8 km) from Norwest Business Park.

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Guests must provide health documentation Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 100 per accommodation, per stay
    • A damage deposit of AUD 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts only chip-and-PIN credit cards for onsite payments
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately AUD 29 for adults and AUD 29 for children
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Rouse Hill Village Centre 1.4 km / 0.9 mi
Rouse Hill House & Farm 2.3 km / 1.4 mi
Blacktown Leisure Centre Stanhope 4.7 km / 2.9 mi
Norwest Business Park 5.8 km / 3.6 mi
Bella Vista Farm 7.5 km / 4.6 mi
Museums Discovery Centre 7.6 km / 4.7 mi
Valentine Sports Park 7.9 km / 4.9 mi
Norwest Private Hospital 8.4 km / 5.2 mi
Hillsong Church 8.8 km / 5.5 mi
Kings Park Dog Park 9.4 km / 5.8 mi
Castle Hill Country Club 9.6 km / 5.9 mi
Lakeview Private Hospital 9.6 km / 6 mi
Scheyville National Park 10.6 km / 6.6 mi
Castle Hill Community Centre 10.9 km / 6.7 mi
Castle Towers Shopping Centre 10.9 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 78
  • Number of floors (main building): 4
  • Family rooms: 6
  • Accessible rooms: 4
  • Connecting rooms
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 17 more facilities & services
  • Room serviceExtra charge
  • Laundry service
  • Air conditioning in public areas
  • Lift access
  • ConciergeExtra charge
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Meeting room
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater poolExtra charge
  • Children playground
  • Breakfast
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR TWO DOUBLE BEDSTWIN • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 32 m²TWN.2D-SU
    TWIN SUPERIOR TWO DOUBLE BEDSPhoto unavailable5 photos

    Mercure Sydney Rouse Hill

    TWIN SUPERIOR TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE TWO DOUBLE BEDSTWIN • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 32 m²TWN.2D-DX
    TWIN DELUXE TWO DOUBLE BEDSPhoto unavailable5 photos

    Mercure Sydney Rouse Hill

    TWIN DELUXE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D-DX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 32 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable4 photos

    Mercure Sydney Rouse Hill

    DOUBLE DELUXE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 32 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable4 photos

    Mercure Sydney Rouse Hill

    DOUBLE SUPERIOR KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 32 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable15 photos

    Mercure Sydney Rouse Hill

    DOUBLE Accessible

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BED • 1 Bedroom • 32 m²SUI.DX-KG
    SUITE DELUXE KING BEDPhoto unavailable3 photos

    Mercure Sydney Rouse Hill

    SUITE DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Mercure Sydney Rouse Hill

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Sydney Rouse Hill

9.0
Excellent
468 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
8.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Ronald
2nd time that I have stayed in last 7months. Can not pick any faults with the place and that's why I came back. Roomy rooms can not hear anything from occupied adjoining rooms at all. Staff and amenities absolutely number one.
Partner
10/10
Exceptional
19 Jul 2026
Jacob
Quiet clean would recommend to friends and family
Family_with_children
6/10
Pleasant
13 Jul 2026
Raymond
Breakfast was in the next-door pub, The Fiddler, which was great
No Balcony, no open window, the doonah had mildew in parts of the seams.
The cleaner, Sunday, was exceptionally terrific. The staff were very courteous.
Partner
8/10
Excellent
11 Jul 2026
Josephine
The first room that they gave us was a little dusty & the traffic outside was so loud before 6AM. The smoke alarm above our bed was blinking bright lights all night long. The 2nd day we were moved to a different room on the same floor but on the opposite side of the previous room. Much cleaner & no traffic noise but all the rooms have smoke alarms above the bed that constantly blinks bright white lights all night long. We just have to pull the covers over our head. Kinda annoying. The staff were very helpful but there’s nothing they can do with the smoke alarm lights
Partner
10/10
Exceptional
06 Jul 2026
Peter
Very convenient location and great rooms. Very quiet rooms.
Self
6/10
Pleasant
20 Jun 2026
Archibald
The venue itself was quite good however we felt that the staff were not quite up to the standard of the hotel. Check in was not a breeze due to communication issues including the strong accent combined with softly spoken instructions. We left the room quite early and cleaners were on our floor but had not cleaned our room when we returned many hours later though they had clearly left our floor. The area around the hotel is very busy with a huge pub with plenty of bars and decent food. A major shopping centre is also within a short distance. I suspect that we will have no reason to revisit this area but would consider other options first.
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Marcus
Great location and easy parking
Self
10/10
Exceptional
08 Jun 2026
Paul
Clean facilities and friendly staff.
Self
6/10
Pleasant
04 Jun 2026
Sarah
Checking was quite general not very welcoming or insightful - even though I’m an Accor member because I booked through hotel club my Accor membership is not recognised- disappointing when hotel club upgrades are also not offered
Friends_and_family Family
10/10
Exceptional
14 May 2026
David
Great hotel with great staff and excellent location.,
Self
10/10
Exceptional
10 May 2026
louise
Convenient as we had a function at the fiddler . Rooms spacious and clean
Partner
8/10
Excellent
10 May 2026
Kim
Well located with friendly staff
Family
10/10
Exceptional
08 May 2026
Wayne
Great stay at an excellent hotel. Centrally located with clean, functional rooms. Absolutely at the top of the standard for a Mercure brand hotel.
Partner
8/10
Excellent
01 May 2026
Rob
Parking was easy as there were a lot of parking spaces.
Self
8/10
Excellent
26 Mar 2026
Lourdes
Comfortable room with good amenities and friendly staff. Handy to the Metro.
Self
10/10
Exceptional
10 Mar 2026
Simon
I have stayed here on five? occasions. Quiet rooms facing the back car park and standard rooms facing the main Windsor Road. Staying in the (slightly) noisier rooms facing the road is cheaper but I didn’t find the slight hum of traffic at rush hour bothersome. If you are a light sleeper you might welcome the car park side.

Rooms are all pretty much the same decor with horses and buggy prints on wall. Not much natural light and sealed windows. You’ll be using the air conditioning for comfort.

Can’t fault the location. Hotel right next to busy pub / restaurant with several dining options. Despite proximity, can’t hear anything from the venue from the hotel. It’s handy for dinner and a pint of Guinness and a short walk home.

Parking is often busy but have always found somewhere even if it’s not right by the hotel.

Staff have always been helpful and pleasant. While next door restaurant does breakfasts, I wasn’t impressed with their options (not a reflection on the hotel). Cafe, bakery and IGA breakfast options down the road were ok.

Proximity to Rouse Hill Estate a bonus. Only open Sundays 10an-4pm. Well worth a visit.
Partner
10/10
Exceptional
14 Feb 2026
Stephanie
Such a great hotel! Easy check in and check out. Modern room and bathroom. Clean. All amenities worked perfectly.
Would definitely stay here again :)
Business_and_leisure Partner
10/10
Exceptional
18 Jan 2026
Darryl
The room was spotless and the staff were excellent.
Friends_and_family Friends
10/10
Exceptional
26 Nov 2025
Leonardo Casimiro dos
Beautiful Hotel and righ beside The Fiddler. If you know Sydney, you'll understand. Great place, I recommended! 👍
Business
8/10
Excellent
25 Nov 2025
Brenton
Clean, quiet room.
Business Self
8/10
Excellent
19 Nov 2025
RAJESH
Room was good. Breakfast is from a restaurant from same site but from a different management and not buffet. Car park is free and ample at the time
10/10
Exceptional
15 Nov 2025
Shonie
.
Leisure Partner
10/10
Exceptional
07 Nov 2025
Susan
Room was spacious, very clean, modern and inviting. Staff were very courteous and helpful. Highly recommend.
Business Family
10/10
Exceptional
01 Nov 2025
Alison
Clean room, good service
Leisure Family
8/10
Excellent
14 Oct 2025
Bernard

Great Hotel

Great hotel with the pub right next doore
10/10
Exceptional
08 Oct 2025
Jillian
The hotel is convenient for a getaway and wonderful for a stay to enjoy.
10/10
Exceptional
07 Oct 2025
Peter
Excellent staff and cleanliness.
10/10
Exceptional
04 Oct 2025
Auriel
Convenient to shops and family.
Leisure Family
10/10
Exceptional
29 Sep 2025
Leesa
Handy location easy parking and venue right next door for drinks and meals!
10/10
Exceptional
29 Sep 2025
Rhonda
In The Mean Fiddler Hotel CarPark with all the amenities you would need on a business or a couples timeout. Clean and tidy rooms. Close to all the takeaways or restaurants you could require. The concierge with Tahlia in attendance was always attentive and quick with solutions. Friendly service and an attended desk 24/7. My pick if staying in the Hills area.
Partner
10/10
Exceptional
22 Sep 2025
PETER
Q
6/10
Pleasant
31 Aug 2025
Geoff
Very clean the staff were very friendly
Leisure Partner
10/10
Exceptional
15 Aug 2025
Todd

Nice to be back

A repeat guest.. always enjoy our stay at Mercure. aside from the convenient location the Hotel is so tastefully decorated. Rooms spacious and comfortable. Check in was simple and welcoming.
Partner
8/10
Excellent
02 Aug 2025
Dallas
Wonderful staff, very clean and comfortable. Room service is available and it is located right next to a lovely pub with great food. I would recommend you stay here.
Leisure
10/10
Exceptional
24 Jul 2025
Ari
We had a fantastic experience at Mercure Rouse Hill. From the moment we arrived, the staff were warm, professional, and welcoming. The rooms were modern, spotlessly clean, and very comfortable.

One of the highlights was the convenience of the location. It’s close to everything we needed, with shops, cafes, and restaurants nearby, and easy access to local attractions. The on-site facilities, including the pool and fitness centre, were also a great bonus.

The adjoining restaurant was excellent with great food, relaxed atmosphere, and friendly service.

Overall, Mercure Rouse Hill offers great value, comfort, and a stress-free stay. We wouldn’t hesitate to come back and highly recommend it to anyone visiting the area.
Leisure Self
10/10
Exceptional
17 Jul 2025
Gianni
Great place to spend the night, very clean and presentable, highly recommend
Business Family
10/10
Exceptional
03 Jul 2025
Teofilo Jr
I’ll book again if I’m near the area
Business_and_leisure Partner
10/10
Exceptional
02 Jul 2025
Lia
Great place to stay
Leisure Family
10/10
Exceptional
21 Jun 2025
Peter

Lovely venue close to restaurants.

Staff very welcoming on arrival and lovely service to our two rooms being next to each other.
Friends_and_family Family
10/10
Exceptional
14 Jun 2025
Jake
Great as always
10/10
Exceptional
13 Jun 2025
Jake
Enjoyed our stay as always, very consistent
Leisure Family_with_children
10/10
Exceptional
28 May 2025
Sharon
Convenient
4/10
Poor
22 May 2025
Christopher

Uncomfortable beds

Beds were lumpy and very uncomfortable meant virtually no sleep - need to update bedding asap
Friends_and_family Family
10/10
Exceptional
15 May 2025
Kelly
Perfect location and many options for food and drinks!
Friends_and_family Family
10/10
Exceptional
07 May 2025
Jillian
There was a light in the room and I couldn’t find the switch. It was difficult to sleep
Leisure Self
10/10
Exceptional
14 Apr 2025
Marie

Modern, Clean, Friendly hidden surprise location

I needed somewhere to stay as I was driving a very long distance to attend a family funciton. My search criteria for accommodation includes, King Bed, Off street Parking, clean rooms and bathrooms, won't stay anywhere that has a shower curtain instead of glass screen. I always check reviews, and the reviews for Mercure Rouse Hill were very favourable. It is a little difficult to find but it is a true surprise in the very best way. Clean, modern and lots of eateries to choose from.
Friends_and_family Family
8/10
Excellent
16 Mar 2025
Christopher

Okay but not spectacular

Superior King Room was clean enough and good enough for a couple of nights but nothing spectacular. The bed was a bit lumpy in the middle too. We were also oddly told we were being upgraded on checking in but the room was the same as we had booked so not sure what happened there.
Partner
10/10
Exceptional
06 Mar 2025
Nancy

10000/10!

Gorgeous hotel, great mini bar options, super clean and fresh!
Business Partner
10/10
Exceptional
23 Feb 2025
Carolyn
Perfect for what we needed.
Staff friendly and efficient
Room service quick and reasonably priced.
Staff available all times
Leisure Friends
10/10
Exceptional
20 Feb 2025
Charles
Was a good time there
Business_and_leisure
8/10
Excellent
20 Feb 2025
Chris
It was very close to the family function he’d next door. Very clean.
Leisure Partner
10/10
Exceptional
13 Feb 2025
michael
Awesome
10/10
Exceptional
01 Feb 2025
Brittany
Such a nice place to stay and the staff were lovely!! Great food options available
Leisure Family
10/10
Exceptional
01 Feb 2025
Kevin
Friendly staff, very nice stay.
Friends_and_family Family
10/10
Exceptional
28 Jan 2025
Ray
This property is situated next to a large hotel complex which offers great food and drink options.

I will stay there again if the need arises.
Business Self
10/10
Exceptional
11 Jan 2025
Dianne
Excellent place to stay, 10 min walking to the train.
Leisure Partner
10/10
Exceptional
26 Dec 2024
Margaret
Great!
Leisure Self
10/10
Exceptional
16 Dec 2024
Patricia

Christmas deliveries

Excellent and quiet accommodation. Definitely recommend.
Partner
10/10
Exceptional
15 Dec 2024
Peter
Everything was great, thanks.
Business Self
10/10
Exceptional
12 Dec 2024
Robert
We were in Sydney for a funeral & the wake was at The Fiddler, so very convenient to be able to walk next door to the Mercure
Leisure Partner
10/10
Exceptional
24 Nov 2024
Genevieve
Good
Leisure
2/10
Poor
23 Nov 2024
chloe
Filthy floors hadn’t even been vacuumed @ bed sheets were dirty disgusting I took photoa
10/10
Exceptional
12 Nov 2024
Liz
It was a quiet, clean room and all the amenities were fine.
Leisure Family
6/10
Pleasant
10 Nov 2024
Edwina

Rudeness is never acceptable!

Appalling check in. Staff member was rude and officious towards my husband when he tried to check in on my behalf. Staff member ignored my husband's request not to ring me during a conference I was attending. If her actions are in line with hotel policy, then policy or at least its implementation, needs to be reviewed. Unfortunately this incident coloured our view of our two day stay.
Partner
6/10
Pleasant
09 Nov 2024
Cornelius
.
Business Self
10/10
Exceptional
04 Nov 2024
Namrah
Very nice clean place, easy car park and very convenient spot ..
Leisure Partner
10/10
Exceptional
01 Nov 2024
Erick
Pub next door. Great. Parking a little challenging but all good
8/10
Excellent
27 Oct 2024
Lorraine
We had a lovely overnight stay here. The thing I loved was it was quiet unlike other hotels where you can hear doors slamming and the tv next door.

The beds were a bit soft where I prefer a firm bed. Pillows very high where I prefer a flatter pillow. We did ask and got one that was a bit flatter.
10/10
Exceptional
10 Oct 2024
Yasin
Modern, clean and friendly staff
Leisure Partner
8/10
Excellent
09 Oct 2024
Denise
Nice hotel, friendly efficient staff and lovely room. Great amenities surrounding the hotel and walking distance to train station.
Leisure Partner
10/10
Exceptional
05 Oct 2024
Walter
Good Hotel although they need to update their check-in and check-out procedures. I needed to lodge a security bond which took sometime to recover.
Leisure Self
10/10
Exceptional
29 Sep 2024
Melinda
Great nearby restaurants and pubs. But noisy at night from pub music.
Leisure Partner
10/10
Exceptional
27 Sep 2024
Deb
Lovely overnight stay, they allowed early check in .
Leisure Friends
10/10
Exceptional
14 Sep 2024
Brigette
Hotel reception were lovely and accomodating
Leisure Family
6/10
Pleasant
01 Sep 2024
Carol
Room was wonderful. Let down by car parking as it’s in the same complex as the Mean Fiddler so there was so much traffic and limited car spaces available even at 11pm. The noise also is a problem if your looking for a good nights sleep
Leisure Family
10/10
Exceptional
26 Aug 2024
Patricia

Just the start.

Excellent stop for night. Great meal next door. Would recommend.
Partner
10/10
Exceptional
18 Aug 2024
Briony
Excellent room as always. Clean and well maintained.
Business
10/10
Exceptional
08 Aug 2024
Jamie
Great value , clean room.
Leisure Partner
8/10
Excellent
01 Aug 2024
Ian
Difficult parking. Noisy when people in other rooms closing doors
Leisure Partner
10/10
Exceptional
24 Jun 2024
Auriel
Great facility, nice dining options. Close to shopping centre.
Leisure Partner
10/10
Exceptional
15 Jun 2024
Andrew
Highly recommend.
10/10
Exceptional
25 Apr 2024
SANDEEP
Great and clean
10/10
Exceptional
04 Apr 2024
Jessica
Room was beautiful
Leisure
2/10
Poor
01 Apr 2024
Gavin

Things taken after our departure.

60$ for overnight parking but only 42$ if you just go across yourself. Still crazy expensive.
My partner left her kindle on the bed by mistake rang just after we left and it couldn’t be found.
Partner
10/10
Exceptional
28 Feb 2024
Fatemeh
Clean, quiet and the food was great!
It was rather a bit expensive but it was worth it.
Business Family
10/10
Exceptional
22 Feb 2024
Steve
Keep up the excellent work
Leisure
6/10
Pleasant
17 Feb 2024
Richard
pillow selection limited.
Business Self
10/10
Exceptional
16 Feb 2024
Karen
It’s so comfortable and spacious and quiet and having restaurants and bars code by within walking distance is fabulous
Leisure Partner
8/10
Excellent
04 Feb 2024
Danny
Overall, I enjoyed staying here. It was convenient, quiet and comfortable.

I did find it ridiculous that after leaving the Mean Fiddler restaurant at 8pm to change clothes, that I was refused entry when trying to re enter a function that I was part of.

Checkout was fast and easy. The young staff are polite and very helpful.
Business_and_leisure Self
8/10
Excellent
26 Jan 2024
Fadol
Everything is good
10/10
Exceptional
02 Jan 2024
Verified traveler

Comfortable Stay

Room is clean and serviced daily (except on Christmas Day). Bed and pillow are comfortable. Has Foxtel. Reception staff all very friendly and helpful. The Fiddler conveniently located next door serves good generous meals and has a variety of settings to suit different occasions. Rouse Hill town centre is 10-15 min walk away. It is really one big shopping centre. Finally, would suggest hotel replace bedside furniture with ones with drawers.
Partner
10/10
Exceptional
11 Dec 2023
Judy
Easily accessible Excellent eateries available
Leisure Family
10/10
Exceptional
10 Dec 2023
Joanne
Great will be bzvk
10/10
Exceptional
26 Nov 2023
Joanne
Awesome stay will be back
10/10
Exceptional
23 Nov 2023
Karen
Always great. Back again soon.
Leisure Family
10/10
Exceptional
11 Nov 2023
Daniel
Very clean and comfortable
Leisure Partner
10/10
Exceptional
09 Oct 2023
Penny
The fiddler next door.
However food available at a bit of a later time would of been better
Leisure Family
10/10
Exceptional
07 Oct 2023
Mary
.
10/10
Exceptional
06 Sep 2023
Taylor
Great place to stay for business trip. Very clean and new. Pub next door is a great overall restaurant.
Business Self
10/10
Exceptional
16 Aug 2023
Jessica
Friendly, good food
Leisure Partner

Location & surroundings

Mercure Sydney Rouse Hill
Cnr of Commercial Road, Rouse Hill, Australia

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Mercure Sydney Rouse Hill

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