Summer Isles

10/10

Exceptional

16 Oct 2024

Charles

Fantastic staff. Comfy superbly decorated room with amazing shower.

10/10

Exceptional

03 Oct 2024

Katherine Ann

The views were incredible! Tge people were so friendly and helpful and clearly love what they do.

Leisure Partner

10/10

Exceptional

27 Sep 2024

James

Charming hotel, spacious rooms, gorgeous views and wonderful food. A true delight

The 45 min drive over Scottish backroads was totally worth it

A gem that's hard to find

Leisure Partner

10/10

Exceptional

11 Sep 2024

Chris

Lovely property

Leisure Family

2/10

Poor

09 Sep 2024

Verified traveler

Not worth the extortionate pricing

What a disappointing experience. The 5 star reviews for this hotel are far from reality.
Considering the room was over £400, I wouldn’t expect most of the bathroom tiles to be loose and cracked which we tripped over time and again.
Now onto dinner… £36 for the highlander beef for the ‘manager’ to not ask us how we want our fillet cooked, to forget the side dishes, to not give us steak knives and to point at us eating our dinner when another guest asks that the highlander beef is!
Then it got even messier when we tried to check out. Whoever prepared the invoices the night before got them completely wrong. Some guests had the correct amount due but the wrong name on the invoice and others had a completely wrong balance to pay. For example, we paid for our dinner on the first night so our balance should be around £250 for half the room costs and the dogs surcharge of £30. However, overnight our bill miraculously racked up to over £600 because a member of staff added someone’s else dinner onto our invoice!
The only thing holding this place together is the blonde lad, I unfortunately didn’t get his name but I believe he was the assistant manager. He was helpful, energetic and attentive throughout.
I had a quick look at the trip advisor reviews before deciding on whether to share my experience and it is evident that the owner is unwilling to open his ears to concerned guests and take on their comments on how the hotel could improve.

Friends_and_family Family

10/10

Exceptional

15 Jul 2024

Barbara

Peaceful

Brilliant staff, food and comfortable room. No negatives.

Partner

6/10

Pleasant

13 Jul 2024

Laura

After a long days driving we finally reached this hotel which is very isolated .. our Accomodation was okay but the food was not great in the restaurant with limited non seafood/fish options. The manager did allow us eventually to order from the bar menu but it wasn’t great. Service was so slow for breakfast and again not the best we had … can only assume they were short staffed but breakfast wasn’t set up for 08:00 which was already later than anywhere else we were staying … overall not the best but just okay.

Leisure Family

8/10

Excellent

11 Jul 2024

elizabeth

Beautiful small hotel.
We stayed with 2 dogs.
Consequently we were allowed in bar but not restsurant/hotel lounge. It would be good to make it clear that dogs not allowed in lounge.

Leisure Partner

10/10

Exceptional

21 Jun 2024

Dorothy

The hotel is situated in an outstanding area of natural beauty with glorious views out to the summer islands. The staff were friendly, helpful and attentive. The dinner was excellent and breakfast was also of a very high standard.

Leisure Partner

10/10

Exceptional

10 Jun 2024

John

A First Class Third Visit

Over the last two decades or so I have made three visits, I believe each was under different owners, certainly different chefs, however the experience has remained top notch each time.

The welcome is great and after usually a long journey the obvious luxury is welcome too, whether it’s relaxing into the deep sofas in the resident’s lounge or catching a cheeky 40 winks on a very comfortable bed.

A twin room this time under a turf roof and there was nothing not too like. A huge bathroom too! The peace of the Summer Isles Hotel is great!

Dinner was, as expected delicious and the fish always a treat. Similarly they do a great breakfast menu and they can provide marmite so toast is complete!

The staff are brilliant, friendly, professional, helpful and strike just the right tone. I always wish I had more time to spend here, soon I trust I’ll be back.

Partner

10/10

Exceptional

08 Jun 2024

Anna

Excellent comfy and friendly hotel. Service excellent. The hotel itself is a little tired. It is closing a the end of the season for two years major refurbishment. I do hope they don’t alter the ambience or try to cater for the.masses. The people who stay there as it islquiet, a bit old fashioned and serves an excellent fresh local food. Thank goodness it’s not like a gastro pub with rooms! The views are magnificent even in the rain. Lovely walks and a few mountains to climb.

Leisure

10/10

Exceptional

05 Jun 2024

John

A First Class Third Visit

Over the last two decades or so I have made three visits, I believe each was under different owners, certainly different chefs, however the experience has remained top notch each time.

The welcome is great and after usually a long journey the obvious luxury is welcome too, whether it’s relaxing into the deep sofas in the resident’s lounge or catching a cheeky 40 winks on a very comfortable bed.

A twin room this time under a turf roof and there was nothing not too like. A huge bathroom too! The peace of the Summer Isles Hotel is great!

Dinner was, as expected delicious and the fish always a treat. Similarly they do a great breakfast menu and they can provide marmite so toast is complete!

The staff are brilliant, friendly, professional, helpful and strike just the right tone. I always wish I had more time to spend here, soon I trust I’ll be back.

Partner

10/10

Exceptional

29 May 2024

Thomas

Great view . Shower was fantastic. Restaurant had great menu and food

Leisure

10/10

Exceptional

09 May 2024

robin

Very nice, quiet hotel

Leisure Partner

10/10

Exceptional

06 May 2024

MONICA

A very special place.

Wonderful location with beautiful views out to sea. Hotel accommodation very comfortable, and expensive, but quality in everything they do.
Dinner was exceptional with seafood to die for!! The Langoustines are huge and the oysters just wonderful.
Next time we stay for longer.

Partner

10/10

Exceptional

29 Apr 2024

Sheila

Magic

This is the most luxurious hotel in a magical setting. I would live here if I could. The whole experience was just perfect. Loved it

Partner

10/10

Exceptional

29 Apr 2024

Verified traveler

Nostalgia

Very clean and excellent cuisine

Partner

10/10

Exceptional

20 Apr 2024

Darcy

Wonderful, secluded hotel in the NW Coast of Scotland with incredible views from you window. Staff was focused on ensuring we had a wonderful stay. Dinner was one of the best of our stay and reasonable priced. Breakfast is included with the room and was made to order unlike the buffets at other hotels. The hotel is older which is part of its charm. Hard to get too but worth the drive. One of our favorite places to stay in Scotland.

Leisure Family

8/10

Excellent

29 Oct 2023

Lindsay

Excellent location and very good food. Good staff.

Partner

8/10

Excellent

09 Aug 2023

Karen

Property was remote, quiet,idyllic views.

10/10

Exceptional

10 Jul 2023

Keith

A worthwhile journey to Summer Ideals

The Summer Isles Hotel was a wonderful experience.

We were given the Chaplin room dedicated and styled in black and white to honour Charlie Chaplin. The atmosphere which was thereby created was superb.

The almost 45 minute drive from Ullapool along a single track road was worth it for the tranquillity, quality of the hotel and beauty of the area.

The staff throughout were excellent with particular appreciation of the helpfulness of Alex and Rachel. The restaurant chefs also did a great job with locally sourced ingredients.

One day we would love to return.

Partner

8/10

Excellent

23 Jun 2023

Nancy

The hotel is somewhat difficult to get to, since it's on a single-track winding road. A nice place to stay once you get there. The restaurant food was good, although the menu is not very extensive.

Leisure Partner

10/10

Exceptional

31 May 2023

mary

Very remote and gorgeous area for hiking. You are really in the Highlands

8/10

Excellent

29 May 2023

Chantelle

Beautiful and Great staff!

Friends_and_family Family

10/10

Exceptional

16 May 2023

John

What an absolute gem of a property. The best word I can use to describe it is “thoughtful”. Right as soon as we stepped in the front door, all of the staff were super friendly and welcoming.

My wife and I stayed in the Chaplin room which was wonderfully decorated with Charlie Chaplin themed decor and had several books and even a DVD. The room was well appointed with an extremely comfortable bed and a lovely bathroom with a great big bathtub.

Dinner at the restaurant was fantastic. The hake and venison were delicious and dessert equally so. The view from the restaurant and bar was *phenomenal*. Breakfast was just as good also and the option to buy a takeaway lunch for our travels was so helpful as we had a busy day planned with a lot of driving.

My only regret is that we only spent the one night! If we ever visit the area again we will be certain to spend at least a few nights. Thank you to the staff for making our visit so pleasant.

Leisure Partner

8/10

Excellent

30 Apr 2023

Richard

Amazing views. Great food and gin.

Leisure Partner

10/10

Exceptional

15 Apr 2023

JASON

Only stayed the one night but I found it a enjoyable stay, comfortable, clean. Staff were very nice, frendly and foid was very good.

Wouldnt hesitate to go back.

Partner

10/10

Exceptional

22 Sep 2022

Pieter

The staff were extremely attentive and accommodating. Alex, Rosa, Paul, Rachel and Harriet are all pros in every sense of the word. It is the backbone of every wee hotel, especially when you are somewhere very very country

Leisure Partner

10/10

Exceptional

07 Sep 2022

Susanne

The proximity to the beach was great!

Leisure Partner

8/10

Excellent

16 Jun 2022

Percy

Great but not quite what we had in mind.

The hotel was very pleasant, the service was excellent, the staff were outstanding -- efficient, friendly and helpful. The rooms were too small for comfort with no sitting space. The hotel was in a nice isolated location but much too far from Ullapool which we'd have liked to be closer to. Overall it was a good experience to be had.

Partner

10/10

Exceptional

25 May 2022

Jo

Spectacular

Wonderful place, wonderful staff, especially Paul who gave us some guidance on where to go and where to walk. Everything he recommended was amazing. All the staff and the services were flawless and the location was out of this world.

Partner

10/10

Exceptional

11 May 2022

jeremy

Love the location of the property. Excellent food on our first night and good on our second. We were rather cold overnight as one of the windows would not close. Staff were all friendly and helpful

Leisure Partner

10/10

Exceptional

26 Apr 2022

Georgina

Wonderful tranquillity and delightful staff

Leisure Family

10/10

Exceptional

22 Oct 2021

William

The hotel and location were delightful, food was delicious and the staff courteous and friendly. We would recommend it.

Partner

10/10

Exceptional

25 Sep 2021

Christine

Luxury staycation

Views were stunning and hotel easy to find. Room was spacious and luxurious with all we needed. Lovely restaurant and really helpful staff. Food was amazing with attention to detail. Yes portions are small would recommend adding potatoes but we prefer smaller portions. Breakfast was great. All in all a very special experience.

Partner

10/10

Exceptional

09 Sep 2021

Daniel

What a fantastic location!

Great location, fantastic front of house and lovely bathroom. The food bit over priced for what it is, but such a stunning location you don't mind. Staff bit inexperienced but nice with it, the head of front of house a delight!

Partner

4/10

Poor

13 Aug 2021

David

Pretentious and way overpriced

Huge disappointment. Family cabin for price per night of £376 should have been spotless. It was not.. Food on floor from previous guests, old cobwebs and dead insects on windows, blind pulleys were nearly all broken, two out of the four mugs provided had chips around the top, smeared and dirty windows,grass so overgrown at rear that it was growing under the kitchen door. Minor niggles but at that price there should be none. They also all seem scared to death of the chef. We were told that although breakfast was officially until 9.30am to not get there after 9.15am as it annoyed the chef as he liked to start getting ready for lunch. Chef also refused to serve us an item off the bar menu in his very pretentious and seriously overpriced restaurant.(and the food was nothing to write home about).The second night we went to the nearby An Furran pub to eat. MUCH better atmosphere and food. Stayed here as part of a trip on NC 500 and this was the worst experience we had. Look elsewhere.You will find much better value..

Friends_and_family Family

10/10

Exceptional

07 Jul 2021

Verified traveler

My husband and I, stayed for 1 night. The views from the Hotel are absolutely stunning. The room was beautifully decorated, with a very comfortable extra large KS bed. The staff were all very friendly and the meal was lovely. I would definitely recommend a visit.

Leisure

10/10

Exceptional

04 Jul 2021

Joseph

Amazing place

Amazing location, garvie suite was stunning and we got the weather which made it even better

8/10

Excellent

25 May 2021

Verified traveler

Lovely property and beautiful place to stay. There are certainly some issues with the restaurant service and quality of of food not up to expected standards

6/10

Pleasant

19 May 2021

Verified traveler

We had a 2 night stay on the opening nights after lockdown. We were upgraded as they had to move our booking and had a lovely view to the sea. Unfortunately there were a lot of issues with inexperienced staff and a degree of chaos in the dining room and that marred our stay. The owner kindly discounted our bill but I hope they can iron out the problems as many clients were dissatisfied

Partner

10/10

Exceptional

27 Oct 2020

Morag

Stop off while travelling NC500

Staff were excellent , room and bathroom a good size, food super, location lovely.

Partner

10/10

Exceptional

23 Oct 2020

David

Excellent welcome and service. Brilliant room view. Restricted facilities due Covid but hotel very helpful. Food wonderful

Leisure Partner

4/10

Poor

15 Sep 2020

Ken

This was meant to be a treat but turned out to be so disappointing. Grossly overpriced. The accommodation was spartan, the wi-fi was poor; the menu choice was extremely limited. Having pre ordered dinner, they got it completely wrong leaving some of us a long wait whilst were nearly finished. Overall, very expensive, over promised and under delivered.

Leisure Family

8/10

Excellent

28 Aug 2020

Bernard

Quaint hotel in isolated location with beautiful views of the Summer Isles.

10/10

Exceptional

25 Aug 2020

isobel

An excellent stay

Beautiful hotel in great location with wonderful views. Staff are welcoming and attentive. The atmosphere was relaxed and well organised. Our room was lovely with attention to detail. The food and drinks were excellent. Wish we could have stayed longer!

Partner

8/10

Excellent

23 Oct 2019

Verified traveler

Disappointed that when we booked we were not told there was no availability in the hotel restaurants due to an external party booking

Partner

10/10

Exceptional

07 Oct 2019

Verified traveler

Location, setup, ambience and feel, friendly staff, good parking.

Leisure Friends

8/10

Excellent

02 Oct 2019

Bruce

Good Spot in the Highlands

Very nice place. However as we found with other hotels in the Highlands, they don't seen to like hotel guests actually eating in the dining room. We were told we had to book in the bar to eat, yet both when we went into the bar, and when we came out, there was ample room in the dining room. Not a major issue because the food is good either way but an on-going puzzle as to why the paying guests seem to be second class citizens at meal time.

Partner

10/10

Exceptional

15 Sep 2019

Verified traveler

This property is 15 miles out of Ullapool up a one track located in a small village of Achiltbuie......it is delightful! We arrived to a fire in the fireplace and a warm snug. Staff and everyone was warm and friendly, including guests. We had a wonderful mushroom soup at dinner that was excellent; at breakfast homemade bread and yogurt, eggs Bennie and anything else you might want. Coffee was good, beds comfortable!

Leisure Partner