The G Hotel

Egypt , Alexandrie-Mediterranean Coast
EL ALAMEIN, Kilo 134 Alexandria Marsa Matrouh Rd
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20 reviews shown

6/10

Pleasant

27 Oct 2025

Denys

Hotel is good and personal friendly. But too much noise during the weekends until early morning

Partner

2/10

Poor

27 Aug 2025

SAMAH

The property had barely any guests, despite having many complaints and asking for flexibility to cancel and receive even a partial refund, top management decided on otherwise and still had us charged for our full stay. Never again.

Leisure Family

10/10

Exceptional

13 Jun 2025

Tabitha

We went to celebrate one of our 2 annual anniversaries. We arrived and waited as they decorated our room with flowers. We didn't get the ocean view we reserved but the we did get a lovely room with a bathtub. We spent the afternoon poolside then dressed for dinner. We were hoping for some fresh fish but they didn't seem to have any on the menu. The buffet was surprisingly good and the servers were wonderfully attentive. We were able to take a few bites back to the room and the brought us a cake to celebrate our anniversary. This hotel was such a lovely break from Cairo and we plan to return for our second annual anniversary at the end of the summer.

Partner

4/10

Poor

28 May 2025

Osama

Rooms too small,

Business_and_leisure Partner

10/10

Exceptional

06 May 2025

Kevin

Outstanding experience

Purely amazing. Amazing and beautiful location, beautiful property. Concierge staff, pool bar staff, beach bar staff, breakfast team, housekeeping staff - all on another level of friendliness and courtesy. Struggled to find a flaw in any part of our stay. One of our best trips, albeit to short. Cannot recommend this hotel ans its team enough.

Partner

2/10

Poor

07 Dec 2023

Yehia

Room is far from reception, hotel provides golf car service but could not call for golf car because phone and internet were down for more three hours. The tv service was also down. Room description says lagoon and see view but sea view was obstructed by a fence. Beach is far and there are plenty of rocks which you need to navigate before you can swim. There are plenty of trash on the beach. The hotel also does not have limo service so you need to arrange for transportation in and out. Breakfast and dinner are good but it is tailored to serve foreign workers who leave at certain time in the morning and return for dinner at certain time in the evening. You may be out of luck if your timing is off.In summary; avoid booking this hotel unless you like to pay hefty price for a mediocre service.

8/10

Excellent

04 Sep 2023

samer

Bathrooms leak water on ground and ot becomes very slippery beside that all ok

Leisure Friends

8/10

Excellent

02 Jul 2022

Verified traveler

Nice stay but unprofessional staff

The hotel itself is amazing but the staff especially the reception & the pool & bell captain needs a lot of training as they are completely unprofessional , but the restaurant staff are very professional & the the food is amazing

Friends_and_family Family

6/10

Pleasant

28 May 2022

Abdullah

Need better staff

Leisure Family

10/10

Exceptional

05 May 2022

mohamed

Very nice staff , thank you Kareem, mohamed and property manager for being so nice accommodating and professional, definitely recommend this facility , we had a great time

Leisure Family

2/10

Poor

14 Sep 2021

Wageed

Their staff has no experience in hotels or how to deal with customers. Only the manager who come back and try to help fix any issues.
I was their for two night and all what I got was the managers apologizing all the time for wat their staff were not able to do.
I had to wait for long time to get my key after checking in.
When I called in the morning to ask for coffee cream they told me the person has the cream does not come till 9:00 am .
The iron board had a polyester cover not fabric which missed up my shirt when I tried to iron it .
The breakfast buffet had dark color cold cut which show that it is old and they have been serving it every day .
the staff does not have any experience to how to deal with customers in a polite way and the managers keep apologizing on behave of their team . Their excuse was these people are seasonal so they are not fully trained.
I will never go back to this hotel again for any of my future visit to this area.

Leisure Family

10/10

Exceptional

23 Jul 2021

Sara

Our G hotel first stay

The staff are super nice and friendly. The ambiance and pool are great. The food is delicious. Only issue was the shower was leaking water into the room, every time we shower so they need to pay more attention to maintenance especially for such an expensive hotel.

Friends_and_family Family

10/10

Exceptional

20 Jun 2021

Verified traveler

It’s one of the loveliest properties ever, architecture, design, colors, view and very detailed design.
Peaceful, elegant and spacious, lovely pool area and beach yet not swimming in the sea like most of north coast.
Food is the only drawback, breakfast is very good but not lunch & dinner.
Would definitely consider going again

Leisure Friends

2/10

Poor

11 Jun 2021

Mena

DANGEROUS AND AWFUL

NEVER STAY HERE! DANGEROUS PLACE!

rooms are extremely tiny. The size of cruise rooms. air conditioning did not work and they attempted to fix it but broke again. 100 degree desert weather WITH NO AC!

Construction everywhere. Loud and dangerous. RIGHT IN THE GUEST AREA on the beach!

Hot water in the bathroom available for maybe 2 minutes then gone. So no hot water for two people.

Food in the “hot” buffet was all cold.

Management is indifferent at best. Admits to bringing on all new inexperienced staff who don’t know what they’re doing. Night management staff downright disrespectful.

On top of all that, ridiculously overpriced. Im a tourist so accustomed to being overcharged, but 200 pounds for water is ridiculous.

Much better stay in Rixos or Alamein hotel nearby.

Friends_and_family Family

10/10

Exceptional

31 May 2021

Verified traveler

Cozy and comfortable

10/10

Exceptional

12 Aug 2020

Ibrahim

Amazing stay

Partner

2/10

Poor

07 Aug 2020

Adam

Worst hotel I have ever stayed at

This is by far the worst hotel I have ever stayed at. Their prices are higher than the Four Seasons but worse service than hostels I stayed in when I was younger. I called the hotel the week before my stay to get some help with restaurant recommendations and making reservations. The receptionist told me that they do not call restaurants for their guests, not even the restaurant inside the hotel. When I asked for recommendations he told me McDonald's and KFC. When we checked in our room smelled like stale water, there was no hot water, and there were frequent black outs. There were also bugs in the shower. Our A/C went out completely once; luckily the hotel was able to fix it but did not even offer an apology. Our friend was not so lucky as her A/C went out multiple times, and when the hotel sent a team to fix it 10 hours later, they left a mess in her room, did not clean it, and did not offer to move her to another room or provide any compensation. When we complained about the hot water, they were able to give us 5 minutes of hot water in our room but no more, so my wife could not use the soaking tub that they have in the room to take a hot bath. The WiFi reception was also horrible and we could not connect to it in our room. The reception refused to call cabs for us, even when they watched us struggle to find one for an hour. When we complained to the manager, he did not apologize; he only said he hoped it would be better next time. We will never go back.

Friends_and_family Friends

6/10

Pleasant

07 Sep 2019

Verified traveler

Pros: Beautiful beach view, friendly staff, nice amenities. Brand new hotel, nice design.

Cons: food is far too expensive at the hotel and there aren’t many options. Felt like I was getting gouged because they knew there aren’t other options for people on the property. Hotel room had some issues, we had an insect issue and woke up one morning with bug bites on our arms and legs. There were some issues with the bidet not working and poor workmanship on the closets (piece fell off).

Leisure Family

10/10

Exceptional

06 Sep 2019

Mai

Beautiful new modern beach hotel

Beautiful new hotel in the north coast, loved the spacious suite and amazing service. The moment you walk in you are welcomed by friendly and courteous staff. Thank you Gouda at the front desk for your warm welcome. We only stayed 3 nights but it was a truly memorable experience. The beach is still new so watch out for the strong current. They have an amazing pool and lagoons for safer swimming. The gym was also wonderful with great personal trainers on site. Thank you coach Heba for the great workout. The food is good but be mindful if you are not from Egypt to eat well cooked food and drink bottled water any where you go. I highly recommend this wonderful hotel. We look forward to coming back!

Friends_and_family Family

10/10

Exceptional

03 Sep 2019

Mohamed

Best hotel ever

One of the best hotels i ever tried
Very helpful and professional staff
Awesome room with lagoon view
Beach bar more than perfect

Family