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Metropol

Czech Republic Czech Republic , Prague
FRANTISKOVY LAZNE , Francouzská, 21
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8.4 Excellent 1,000 Reviews
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Metropol


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Hotel details

Useful information about Metropol before you book

There are a total of 54 rooms at Metropol.


With a stay at Metropolis Resort in Eau Claire (Oakwood Hills), you'll be steps from Chaos Waterpark and Action City. This family-friendly hotel is 0.2 mi (0.3 km) from Florian Gardens and 2.1 mi (3.5 km) from Oakwood Mall.

Make yourself at home in one of the 111 individually decorated guestrooms, featuring refrigerators and microwaves. Cable television is provided for your entertainment.

Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.

Popular amenities

Dining services
Pet friendly
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 25.31 per accommodation, per night
    The resort fee includes:
    • Housekeeping
    • Internet access
    • Laundry facilities
    • Parking
    • Phone calls
    • Pool access
    • Self parking
    • Hot tub access
    • WiFi access (may be limited)
    • Wired internet access (may be limited)

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The Waterpark and Fun Center is closed every Monday and Tuesday.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
    • Pet fee: USD 40 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: USD 50.00 (subject to availability)
    • Late check-out fee: USD 50.00 (subject to availability)
    • Crib (infant bed) fee: USD 10.0 per day
    • Rollaway bed fee: USD 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Chaos Waterpark 0.1 km / 0.1 mi
Action City 0.1 km / 0.1 mi
Lowes Creek County Park 0.2 km / 0.1 mi
Florian Gardens 0.3 km / 0.2 mi
Oakwood Mall 3.5 km / 2.2 mi
Eau Claire Dog Park 5.2 km / 3.2 mi
Hickory Hills Golf Course 6.7 km / 4.2 mi
University of Wisconsin-Eau Claire 7 km / 4.3 mi
Putnam Park 7 km / 4.3 mi
Schlegelmilch-McDaniel House 8.7 km / 5.4 mi
Antique Emporium 9 km / 5.6 mi
Children’s Museum of Eau Claire 9.1 km / 5.6 mi
Pablo Center at the Confluence 9.2 km / 5.7 mi
Grand Little Theater 9.4 km / 5.8 mi
Paul Bunyan Logging Camp Museum 9.7 km / 6 mi

Facilities

Total number of rooms
Connecting rooms
Hotel
Small pets allowed (under 5 kg)
Large pets allowed (over 5 kg)
Wheelchair-accessible
Car park
Garage
Upon availability

Room options

  • DOUBLE COMFORT DOUBLE • COMFORT DBL.OM
    DOUBLE COMFORT
    No room image available

    DOUBLE • COMFORT

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic COMFORT
    Room code DBL.OM
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE COMFORT

    DOUBLE • COMFORT

    DOUBLE COMFORT
    DOUBLE • COMFORT
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE PROMO DOUBLE • PROMO DBL.PR
    DOUBLE PROMO
    No room image available

    DOUBLE • PROMO

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic PROMO
    Room code DBL.PR
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE PROMO

    DOUBLE • PROMO

    DOUBLE PROMO
    DOUBLE • PROMO
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE STANDARD DOUBLE • STANDARD DBL.ST
    DOUBLE STANDARD
    No room image available

    DOUBLE • STANDARD

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic STANDARD
    Room code DBL.ST
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE STANDARD

    DOUBLE • STANDARD

    DOUBLE STANDARD
    DOUBLE • STANDARD
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • Double or Twin TWO BEDS Double or Twin • TWO BEDS DBT.2B
    Double or Twin TWO BEDS
    No room image available

    Double or Twin • TWO BEDS

    Guests: 1–6 • Adults: max. 6 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type Double or Twin
    View / characteristic TWO BEDS
    Room code DBT.2B
    Occupancy Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    Double or Twin TWO BEDS

    Double or Twin • TWO BEDS

    Double or Twin TWO BEDS
    Double or Twin • TWO BEDS
    Guests: 1–6 • Adults: max. 6 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • SINGLE STANDARD SINGLE • STANDARD SGL.ST
    SINGLE STANDARD
    No room image available

    SINGLE • STANDARD

    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    Limited room details from hotel
    Room overview
    Room type SINGLE
    View / characteristic STANDARD
    Room code SGL.ST
    Occupancy Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Facilities

    No detailed facility list available for this room.

    SINGLE STANDARD

    SINGLE • STANDARD

    SINGLE STANDARD
    SINGLE • STANDARD
    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    No detailed facility list available for this room.

    No room photos available.

  • SINGLE COMFORT SINGLE • COMFORT SGL.OM
    SINGLE COMFORT
    No room image available

    SINGLE • COMFORT

    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    Limited room details from hotel
    Room overview
    Room type SINGLE
    View / characteristic COMFORT
    Room code SGL.OM
    Occupancy Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Facilities

    No detailed facility list available for this room.

    SINGLE COMFORT

    SINGLE • COMFORT

    SINGLE COMFORT
    SINGLE • COMFORT
    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    No detailed facility list available for this room.

    No room photos available.

Guest reviews

What other guests saying about Metropol

8.4
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.4 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
06 Mar 2026
Dashia
Hot tub was like room temp a little disappointing to me but hey it was still fun.
Partner
10/10
Exceptional
24 Feb 2026
Brittany
Kids had a blast, fair prices
10/10
Exceptional
17 Feb 2026
Michelle
Lots of fun amenities, action city was great!
Family_with_children
10/10
Exceptional
03 Feb 2026
Jerome
Lot of things to do for the kids
10/10
Exceptional
23 Jan 2026
Jaimie
Everything is great!
Leisure Family_with_children
10/10
Exceptional
19 Jan 2026
Ted
Very clean and attentive
Leisure Family_with_children
8/10
Excellent
04 Jan 2026
Marcus
The staff were all very friendly and helpful. We noticed that other people had birthday decorations on their door and since it was my mother’s birthday we asked if we could have that too. The young man behind the desk immediately went to decorate for us. All the other staff we interacted with in the arcade and water park were great too.
Leisure Family
10/10
Exceptional
03 Jan 2026
Linda
Staff is very friendly and accommodating. So much fun
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Plia
Our room was clean and organized. I like how they have handsoap, lotion, shampoo and conditioner station-very convenient.

We didnt have breakfast there.

Hot tub was warm but it kinda small for the amount of people were there using while we were.

My 3 yrs old loves and enjoy the swimming area and love the trampolines area.

We will come again.
Leisure Family
8/10
Excellent
28 Dec 2025
Jason
.
Family
10/10
Exceptional
27 Dec 2025
Suanne
Clean room. Perhaps a little small for 9 people but plenty of bed room. Water park was great for under 10 year olds. Action city was great for adolescents and kids.
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Rachael
Clean and it was great being able to check in all together and that our rooms were so close !
Leisure Family_with_children
8/10
Excellent
22 Dec 2025
James
I didn't see a breakfast only coffee or hot chocolate.
The kids did like the waterpark.
Leisure Family_with_children
10/10
Exceptional
21 Dec 2025
Kristina
Metropolis is so much fun! We had the best time! Our room was great, the staff is fantastic. This will always be one of our favorite places.
Leisure
2/10
Poor
20 Dec 2025
Jessica
The sir conditioner did not worked both nights. The first night maintenance came and the filter was so dirty it did not cool the room. The second night it just shut off at midnight and the room was not comfortable. Two nights no sleep. Front desk responded appropriately but I only got returned the resort fee for one of the nights. Not worth the cost of my stay.
10/10
Exceptional
15 Dec 2025
Patricia
The restaurant staff were excellent. Food was good.
Friends_and_family Family
8/10
Excellent
14 Dec 2025
annie
We didn't partake in breakfast, staff was helpful, room was nice, several customers had pets with them.
Business
10/10
Exceptional
13 Dec 2025
Heather
Fun resort. Great amenities.
Leisure Family_with_children
8/10
Excellent
12 Dec 2025
Tarin
Really would like to have included self-serve breakfast instead of having to pay lots more money at the bar
Leisure Family
10/10
Exceptional
02 Dec 2025
Deb
Great staff, nice amenities.
Leisure
8/10
Excellent
30 Nov 2025
Deb
Super friendly staff, great amenities and good food. The vent in the bathroom could use a cleaning.
Leisure Partner
8/10
Excellent
25 Nov 2025
Tracie
Liked the clean room, loved all the things to do at the hotel with waterpark, game room, trampoline park and go carts & bumper cars!
10/10
Exceptional
19 Nov 2025
Tessa
Rooms were clean, resort in general was clean, staff was friendly.
Leisure Family_with_children
10/10
Exceptional
16 Nov 2025
Dzejlana
Great place
10/10
Exceptional
06 Nov 2025
Maihoua
Room was ready earlier! Love how they have plenty of clean towels in waterpark. Hot coffee in lobby is also a plus. Highly recommend for others!
Friends_and_family Family
6/10
Pleasant
03 Nov 2025
Sarah
My family and I have stayed twice now at your hotel. Both times we had the exact same room. Would have been nice to switch it up. Our bathroom was dirty and the heat did not work. We called down to the front desk to let them know but, no one came to check it out.
We do like staying the hotel, and the kids love the water park and action city as well. It just would have been nice to be in another room, clean bathroom or even a continental breakfast.
Leisure Family_with_children
8/10
Excellent
13 Oct 2025
Jason
Clean rooms great staff and the kids had a great time at the water park
Leisure Family
4/10
Poor
12 Oct 2025
Kasarah
The pillows were super hard and the rooms weren’t sound proof at all. Lots of running up and down the halls at night time and yelling kids. I won’t be returning to this hotel in the future.
Leisure Family
10/10
Exceptional
05 Oct 2025
Brent
Great
Leisure Family_with_children
10/10
Exceptional
05 Oct 2025
Sara
The room have room to move around it. Stuff for all ages
Leisure Family
4/10
Poor
03 Oct 2025
Kelly
Had to switch rooms as AC was not working. AC in both rooms was so loud you couldn’t hear the TV or have a conversation without high volume. Water park is small and very limited hours during the week. Staff is friendly but does not offer any options for the inconvenience of moving rooms. Action city is not included with your stay and the hotel is expensive. Pillows are flat. Would not recommend.
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Crystal
Very expensive
Family_with_children
10/10
Exceptional
27 Sep 2025
Bryce
Family friendly, tons to do on property and they have 2 free ev chargers.
Leisure Family_with_children
6/10
Pleasant
26 Sep 2025
Gina
Clean place, Staff was nice. Beds are very uncomfortable. Pillows not the best. Hot tub wasn't very hot.
Leisure Family_with_children
6/10
Pleasant
22 Sep 2025
vanessa
We chose this hotel because of the waterpark, but after booking through Hotels.com, we received a call that the park would be closing at 5:00 on Sunday (this is not listed on the hotels.com website). We would have chosen a different hotel had we know this. The hotel was great, but very disappointing to not be able to use the waterpark
Friends_and_family Family
6/10
Pleasant
12 Sep 2025
Gloria
My son cut his foot getting off of the lily pads. I asked for care and was told there were no medical personnel on site. The staff member called to help had no training, didn’t sanitize the wound, and didn’t know how to bandage it. Very unsafe for a family water park.
Leisure Family_with_children
8/10
Excellent
07 Sep 2025
Jessica
We were very happy with our stay! It was difficult finding places that were pet friendly and this hotel welcomed our pup with no issues. Only complaint we had was that the pillows were too stiff, but that will not stop us from visiting again. We might just just bring our own pillows! 😉
Business_and_leisure Family_with_children
10/10
Exceptional
06 Sep 2025
Ashley
Staff were personable, kind, accommodating and overall a very pleasant stay!
Leisure Family_with_children
10/10
Exceptional
02 Sep 2025
Melissa
The waterpark is awesome. Stayed at the resort a couple of times. There is so much for kids to do!
8/10
Excellent
01 Sep 2025
Megan
Food is a little expensive for the portions you receive but as to be expected for a place like this. Overall had a fun stay!
Leisure
10/10
Exceptional
01 Sep 2025
Kimberly
Worth our 3 hour drive ! We have 4 pre/teen teenagers and it is one of the few places they all enjoy !! Go-karts inside is their favorite!!
Arcade has so many options and super fun !
Besides bumper cars, mini golf & zipline
What more can one place offer ?? Plus a win inside the city eats made it even better…
Leisure Family
10/10
Exceptional
21 Aug 2025
Zachary
The front desk attendant was very friendly and super helpful!
Leisure Family_with_children
10/10
Exceptional
19 Aug 2025
Jason
The kids loved the waterpark
Leisure Family
8/10
Excellent
16 Aug 2025
John
It was nice
Leisure Family_with_children
10/10
Exceptional
16 Aug 2025
Katherine
Everyone was really friendly. Everything convenient.
Leisure Family_with_children
10/10
Exceptional
16 Aug 2025
Karrie

Fun Family Getaway

Great place for the whole family!
Friends_and_family Family
10/10
Exceptional
15 Aug 2025
Britni
Our kids loved the water park-would recommend the hotel!
Leisure Family_with_children
10/10
Exceptional
13 Aug 2025
Susan
It was a great stay. We enjoyed it. Literally the only thing was that the drain in our shower drained very slow.
Friends_and_family Family
10/10
Exceptional
12 Aug 2025
Michael
Room was very nice and clean. All of the staff were helpful and friendly. Food was better than expected and restaurant staff was attentive and accommodating. Grandchildren, 4 and 10 years old had a great time in the water park and action city.
10/10
Exceptional
12 Aug 2025
julie
Fun family get away!
Leisure Family_with_children
10/10
Exceptional
10 Aug 2025
Lori
Very enjoyable evening. Spacious room and quiet and clean
8/10
Excellent
02 Aug 2025
Kathy
The only downfall was the beds. The beds were hard,and uncomfortable to sleep on.
Friends_and_family Family
10/10
Exceptional
31 Jul 2025
joel
Fun will go back.
Leisure Family_with_children
10/10
Exceptional
27 Jul 2025
Brittany
Everything was great. The only thing I would note was that our room drains were all clogged. Other than that we enjoyed it all!!
Business_and_leisure Family_with_children
4/10
Poor
26 Jul 2025
Rose
Needs room updates!
Leisure Partner
8/10
Excellent
25 Jul 2025
Ronnie
Fun place for family. Always something to do
Leisure Family_with_children
10/10
Exceptional
21 Jul 2025
Allison
The room was super nice and clean! The indoor pool was amazing, my daughter had a blast!
Family_with_children
10/10
Exceptional
20 Jul 2025
Karen
Very nice, interesting drapes, great for families
Leisure Family
10/10
Exceptional
20 Jul 2025
Cam
All around it was pretty neat place to stay at!!!
Leisure Family
10/10
Exceptional
20 Jul 2025
Jeannie

Clean and comfortable

Front desk staff was very friendly and made the remainder of the check in process very easy. Room was nice and pretty comfortable. Took some getting used to the tin bases under the beds that we kept kicking when walking to the beds, but all in all, it was a good stay. We were a little bummed the hot tub wasnt up and running, but you cant control maintenance.
Friends_and_family Family
10/10
Exceptional
17 Jul 2025
Kelli
Such a fun time with our littles- perfect!
Friends_and_family Family
8/10
Excellent
16 Jul 2025
David
Great water park close to home with indoor arcade and fun park
Leisure Family
10/10
Exceptional
11 Jul 2025
Susan

Fantastic experience!

We were in town visiting family. Kind, welcoming staff. The beds were comfortable. The go karts, arcade games, and water park were a lot of fun! Pizza and ice cream were delicious! Thank you!
Friends_and_family Family
10/10
Exceptional
09 Jul 2025
Priscilla
N/A
Leisure Family
10/10
Exceptional
07 Jul 2025
Angela
The rooms were clean and spacious. Bathroom was nice and the extra sink in the room was nice when we were getting ready. The waterpark was fun for my 8 year old.
Leisure Family
4/10
Poor
05 Jul 2025
Heather
We were there for 7 days. Room was humid.

Waterpark had strange hours/days that were closed/inconsistent hours. Kind of disappointed that they didn't have a pool or hot tub open generally, as there were many times my husband and I wanted to soak in the hot tub at the end of the day but couldn't because it was closed. Seems like a general amenity for a hotel stay.


For how expensive this place was, no breakfast included (I realized that was the case after we booked so my fault). Just surprising in this day and age that a $60/night hotel still has breakfast included. Assume they want to push you to pay extra and fine at their diner.


After a few days without our \"don't disturb\" hanger on and no housekeeping services completed, we had to ask the front desk everytime we wanted housekeeping. The first time they only made our beds and we had to specify moving forward to take the garbage out and give us new towels. That should be basic housekeeping: make the bed, take out the trash and give new towels???

For the cost, we won't be back. For a cheaper rate we could have free breakfast every morning, competent housekeeping and a hot tub/pool every day/night. Will be actively discouraging people from staying here as well; not worth your money.
Leisure Family_with_children
2/10
Poor
04 Jul 2025
Lisa
Property was clean. Summer hours was not posted anywhere.
Leisure Family_with_children
10/10
Exceptional
02 Jul 2025
Dana
Love this place!!! Clean, convenient and reasonably priced! All the staff were very nice!!
Leisure Family
10/10
Exceptional
30 Jun 2025
Laurie
Waterpark is open all day and included in hotel price. My niece had a blast! Property was easy to access from the highway. We will definitely go back next time we are passing through Eau Claire
Leisure Family_with_children
10/10
Exceptional
29 Jun 2025
Adam
There was a lot to do here and not overcrowded. We wished we had more time to spend at the hotel. We will likely be back
Leisure Family
6/10
Pleasant
29 Jun 2025
Melanie
This place is average. One elevator is not enough especially at checkout time. The beds are a cheap memory foam. We travelled with our 2 teenage daughters and none of the four of us slept well on the beds. The rooms could use some updating. We needed an extra blanket and it took two hours and 3 phone calls before they brought us one. The water park is nice. The water was warm but our eyes all burned after and hour of being in there. So just average. If you are looking for something nice, this isn’t it.
Leisure Family
10/10
Exceptional
28 Jun 2025
Kathryn

Convenient and positive experience

The room was clean with all expected amenities. A first floor room made it easy to get everywhere quickly. Very convenient. Loud kids running the halls, as expected.
The Chaos Water park was a good size for my 5 yr old who doesn't want anything too exciting. Not too crowded. Lots of lifeguards and the water was all shallow so it felt very safe. It wasn't like the bigger parks where you get whistled at for every little thing, and the hot tub was hot and for anyone over 5.
Friends_and_family Family
10/10
Exceptional
27 Jun 2025
Ashley
Everything we needed is right on site. The waterpark is nice, the all day jump and play is great, food and drink is good. We love it!
Leisure Family
8/10
Excellent
22 Jun 2025
Verified traveler
We really liked this place! The water park is included with your stay. They have a good amount of other activities, but they cost extra. Knickel and dime you a bit. Also no breakfast included
Friends_and_family Family
10/10
Exceptional
20 Jun 2025
Daniel
Great service provided by all staff!
Leisure
4/10
Poor
20 Jun 2025
Holly
The room next to us was so loud actually shaking the bunk beds in our room from hitting wall called front desk at 10:30 pm they said talk to them this went on till midnight. It was my daughters birthday party and i had cranky kids in morning. Drove 3 hours for that! At front desk i was given 3 coupons for next stay which there won't be one. The city eats restaurant we ate breakfast at wasnt much better the table that came after us ordered after is was served before us. Very unhappy. We came here couple months before and ended up leaving day early said i would get refund i never did but now with this stay too i wouldnt suggest it. Kids bunk beds the blankets were dirty too.
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
Seth
We love the staff and the whole resort atmosphere!!!
Leisure Family
6/10
Pleasant
07 Jun 2025
Michelle
Overpriced! The rooms are small and very dark. There's no continental breakfast or coffee maker in the rooms. There was a fridge but no freezer. Our pillows were very hard. We just happened to find a decomposing muffin under the A/C unit. However, the staff are pretty good. We won't stay here again, that's for certain.
Friends_and_family Family
6/10
Pleasant
31 May 2025
Colette
Room was fine. WiFi was spotty.
Leisure Partner
8/10
Excellent
28 May 2025
Simone
Metropolis has so many things to keep a family busy. Our young kids enjoyed the waterpark, arcade, and indoor playground.
Friends_and_family Family
4/10
Poor
24 May 2025
Michael
A bit disappointing - when booking it looked like the action center was included in the reservation, but apparently not. Not worth the cost I paid without that.
10/10
Exceptional
24 May 2025
Patricia
It was great
Leisure
10/10
Exceptional
19 May 2025
adelbert
Great
Leisure Family_with_children
10/10
Exceptional
11 May 2025
Sarah

Fun for kids

Super fun for my daughters birthday! They even decorated our hotel room door😊
Friends_and_family Family
10/10
Exceptional
05 May 2025
Victoria
It was a nice get away, only down is the other guest wasn't consider of other with the walking and jumping over people.
Business_and_leisure Family_with_children
8/10
Excellent
28 Apr 2025
Nick

Great place, but noisy

The resort's attractions were great. The only down grade is that there seems to be no sound proofing in the rooms and hallways. People talking in the hallway sounded like they were yelling.
Friends_and_family Family
10/10
Exceptional
27 Apr 2025
Emily
The food at City Eats was very good, very much enjoyed that restaurant. Also, loved how many options the kids had to do activities under one roof. Lots to do and we had a blast!
Leisure Family_with_children
10/10
Exceptional
27 Apr 2025
Terra

Great little stay for families!

Pretty nice stay; though a little dated, the room and common areas were all very clean and well stocked. The room actually had a real thermostat for the heat/air which was nice. Great toiletries and bathroom products to use. The waterpark was also perfect for our family and the age of our kids (ages 5 and 1), just enough to do for a couple hours and wear off some energy. Our only “complaint” is really just some noise — Lots of loud thumping from all sides from other people and the bed frames; our mattresses were fine, but the metal frame underneath was LOUD when bumped. We enjoyed our stay and would recommend for families with younger kids!
Friends_and_family Family
8/10
Excellent
27 Apr 2025
Amy
The water park
Leisure Family_with_children
8/10
Excellent
26 Apr 2025
cydmarie
Had a great time! We all enjoyed our stay.
Family_with_children
6/10
Pleasant
26 Apr 2025
Daryl
Water park was good besides a few things that needed simple cleaning. Lifeguards were very Helpful and attentive.

Our AC in our room needed maintenance twice. The shower head needed maintenance. Our room was noisy with the hallway noise and the freeway.

The arcade is fun but the amount of unsupervised children makes it very annoying. Simple security workers keeping kids from running and being rough would go a long way.
Leisure Family_with_children
10/10
Exceptional
22 Apr 2025
Kenny
Very nice place. Thanks for the hospitality!
4/10
Poor
17 Apr 2025
Verified traveler

Very Hard Mattresses

The beds are awful. They are hard as a rock memory foam. Every time I moved the memory foam was like hard lumps. In the middle of the night I laid there and imagined I was on The Flintstones and I was sleeping on a rock. Also, the pillows were flat. My husband and I didn’t sleep at all. This has to be a common complaint. Never again.
10/10
Exceptional
12 Apr 2025
Kimberly
I was pleasantly surprised with the property for the price. All of the staff was excellent.
Leisure Family_with_children
4/10
Poor
06 Apr 2025
Hanna
The beds were horrible. The floor felt better. The arcade games are so expensive. The pizza was okay.
Leisure Family_with_children
8/10
Excellent
03 Apr 2025
Sarah

Good bday trip

Birthday trip for my daughter. Staff were awesome and decorated the door during the night. Made her day! Rooms are very clean. Staff are friendly. The place is definitely geared more to younger kiddos.
Friends_and_family Family
10/10
Exceptional
30 Mar 2025
Kathryn
I enjoyed the hotel, wish there was more “adult” things to do. Overall perfect little place for my birthday!
Friends_and_family Friends
10/10
Exceptional
29 Mar 2025
Holly

Excellent family getaway

Room was nice. Waterpark was very nice the water was the warmest we have experienced at any water park. We will definitely be back.
Friends_and_family Family
8/10
Excellent
27 Mar 2025
Ryan
Very clean
Leisure Family
10/10
Exceptional
27 Mar 2025
Morgan
Loved every minute we were there, things to do for everyone
Leisure Family


Hotels Nearby

Or browse the Interactive Map to find hotels around Metropol


Kurhotel Reza
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Kurhotel Reza

FRANTISKOVY LAZNE, Americká, 47

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Centrally located in Františkovy Lázně, Hotel Reza is 820 feet away from the Spa Colonnade and provides guests drinking water from its own spring, Erika. This 180-year-old hotel in characteristic Art-Nouveau spa-town style is a few minutes from the business center of Cheb.

Apart from nicely furnished rooms and an inviting restaurant, the Reza features a rehabilitation swimming pool, a sauna, salt cave and a spa center providing a wide range of procedures. An in-house hairdresser and pedicure services are available as well.

Starting from summer 2013, guests can enjoy a heated outdoor swimming pool with terrace and sun beds.

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3 STARS

Kurhotel Reza

FRANTISKOVY LAZNE, Americká, 47 | Show on Google

~ 0.22 km from Metropol

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Kurhotel Brussel
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Kurhotel Brussel

Frantiskovy Lazne, 4a Anglickã¡

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Indulge in a visit to the spa, offering rejuvenating massages. Enjoy recreational amenities such as an indoor pool, sauna, and bicycle rentals.

KurHotel Brussel also features complimentary Wi-Fi, concierge services, and a television in the common area. Savor a meal at the on-site restaurant, and start your day with a complimentary buffet breakfast served daily from 7:00 AM to 9:00 AM.

The hotel offers a 24-hour front desk, multilingual staff, and luggage storage. Self-parking is available for a fee.

Each of the 42 guestrooms features a flat-screen television with digital programming and complimentary Wi-Fi. Bathrooms include complimentary toiletries and hair dryers.

Conveniences such as phones, safes, and desks are also provided. Located in the heart of Frantiskovy Lazne, KurHotel Brussel is within a 5-minute drive of Aquaforum and Komorni Hurka, and offers easy access to local attractions.

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WITHOUT OFFICIAL CATEGORY

Kurhotel Brussel

Frantiskovy Lazne, 4a Anglickã¡ | Show on Google

~ 0.28 km from Metropol

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Savoy Spa & Kurhotel
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Savoy Spa & Kurhotel

FRANTISKOVY LAZNE, Ruská, 4

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Treat yourself with massages and body treatments. If you're looking for recreational opportunities, you'll find a water park, an indoor pool, and a hot tub.

This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance. At Spa Hotel Savoy, enjoy a satisfying meal at the restaurant.

Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 93 guestrooms featuring minibars and LCD televisions.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0.

1 mile and kilometer. Ingo Casino - 0.

3 km / 0. 2 mi- Church of Holy Cross Exaltation - 0.

3 km / 0. 2 mi- St.

Olga Orthodox Cathedral - 0. 4 km / 0.

2 mi- Smetana Park - 0. 4 km / 0.

2 mi- Františkovy Lázně Museum - 0. 5 km / 0.

3 mi- Aquaforum - 0. 6 km / 0.

4 mi- Lucni Salt Springs - 0. 7 km / 0.

4 mi- Jadran Recreational Area - 2 km / 1. 2 mi- Komorni Hurka - 3 km / 1.

9 mi- Ohře - 4. 7 km / 2.

9 mi- Church of St. Bartholomew - 6.

4 km / 4 mi- Cheb Castle - 6. 5 km / 4 mi- Church of St.

Wenceslas - 6. 6 km / 4.

1 mi- Black Tower - 6. 6 km / 4.

1 mi- Savage Man Fountain - 6. 7 km / 4.

2 mi. The preferred airport for Spa Hotel Savoy is Karlovy Vary (KLV-Karlovy Vary Intl.

) - 55. 7 km / 34.

6 mi A stay at Spa Hotel Savoy places you in the heart of Frantiskovy Lazne, within a 5-minute walk of Ingo Casino and Church of Holy Cross Exaltation. This hotel is 0.

2 mi (0. 4 km) from St.

Olga Orthodox Cathedral and 0. 3 mi (0.

5 km) from Smetana Park.

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3 STARS

Savoy Spa & Kurhotel

FRANTISKOVY LAZNE, Ruská, 4 | Show on Google

~ 0.31 km from Metropol

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Spa & Kur Hotel Praha
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Spa & Kur Hotel Praha

FRANTISKOVY LAZNE, Ruska 27 12

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A stay at Spa & Kur Hotel Praha places you in the heart of Frantiskovy Lazne, steps from Church of Holy Cross Exaltation and 3 minutes by foot from St. Olga Orthodox Cathedral.

This hotel is 0. 3 mi (0.

5 km) from Smetana Park and 0. 4 mi (0.

6 km) from Aquaforum. Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and bicycles to rent.

Additional amenities at this hotel include complimentary wireless Internet access, a hair salon, and tour/ticket assistance. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Enjoy a satisfying meal at 1 serving guests of Spa & Kur Hotel Praha. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Stay in one of 79 guestrooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.

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3 STARS

Spa & Kur Hotel Praha

FRANTISKOVY LAZNE, Ruska 27 12 | Show on Google

~ 0.34 km from Metropol

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Harvey Spa Hotel
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Harvey Spa Hotel

FRANTISKOVY LAZNE, Dlouhá, 222

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This five-star Harvey Spa Hotel is located in a quiet part of the park zone of Františkovy Lázně. The hotel offers 108 rooms in different categories within 6 floors.

Guests can choose from king or twin-size beds, depending on the guest‘s requirements. Each room features Nespresso coffee-making facilities or Molton Brown cosmetic.

In addition to extensive balneo equipment and round-the-clock medical care, the hotel also offers facilities for a comfortable wellness and relaxing stay that will regenerate your body and mind. The hotel pool, fitness, and sauna are free for hotel guests.

In the discreet setting of a sensitively renovated neoclassical building from 1918, you can enjoy the first-class services of our hotel, procedures led by professional therapists, spa and wellness programs, and great gastronomic experiences. The hotel disposes own parking lot with a capacity of 45 cars.

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5 STARS

Harvey Spa Hotel

FRANTISKOVY LAZNE, Dlouhá, 222 | Show on Google

~ 0.38 km from Metropol

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Hotel Luisa
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Hotel Luisa

Cheb, Ruska 67 15

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This simple hotel is set in Karlovy Vary.

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WITHOUT OFFICIAL CATEGORY

Hotel Luisa

Cheb, Ruska 67 15 | Show on Google

~ 0.44 km from Metropol

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Francis Palace Spa & Wellness
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Francis Palace Spa & Wellness

FRANTISKOVY LAZNE, Jezerní, 15-feb

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This charming hotel is located in Vaclavske Namesti.

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3 STARS

Francis Palace Spa & Wellness

FRANTISKOVY LAZNE, Jezerní, 15-feb | Show on Google

~ 1.14 km from Metropol

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Lázeňský Hotel Pyramida I
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Lázeňský Hotel Pyramida I

FRANTISKOVY LAZNE, Slatina 91 Frantiskovy Lazne 35101

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With a stay at Lázeňský Hotel Pyramida I in Frantiskovy Lazne, you'll be within a 15-minute walk of Lucni Salt Springs and Aquaforum. This hotel is 1.

3 mi (2 km) from Ingo Casino and 1. 7 mi (2.

8 km) from Františkovy Lázně Museum. Enjoy recreational amenities such as an indoor pool and a sauna.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Enjoy a meal at Pyramida or snacks in the hotel's coffee shop/café. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Make yourself at home in one of the 60 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

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3 STARS AND A HALF

Lázeňský Hotel Pyramida I

FRANTISKOVY LAZNE, Slatina 91 Frantiskovy Lazne 35101 | Show on Google

~ 1.6 km from Metropol

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Komorni Hurka
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Komorni Hurka

FRANTISKOVY LAZNE, KomornA­ Dv?r 45, 45

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This newly built hotel borders right on Komorni Hurka nature preserve, one of the most attractive and frequently visited spots in the area. The hotel is one mile from the spa town of Frantiskovy Lazne and 1.

5 miles from the city of Cheb where you can visit the preserved market-place and castle, only a short walk away. The famous spas of Karlovy Vary, Marianska Lazne and Lazne Kynzvart, the nature preserve Kladska and the Tepla monastery are only a short distance away.

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3 STARS

Komorni Hurka

FRANTISKOVY LAZNE, KomornA­ Dv?r 45, 45 | Show on Google

~ 2.74 km from Metropol

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Stein Resort
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Stein Resort

CHEB, Skalka, 10

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Pamper yourself with onsite massages and body treatments. You're sure to appreciate the recreational amenities, including a water park (surcharge), a spa tub, and a sauna.

This Victorian hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Grab a bite at Skalka, a restaurant which features a bar/lounge and a garden view.

You can also stay in and take advantage of the room service. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Planning an event in Cheb?

This hotel has 200 square feet (19 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 34 guestrooms. Rooms have private balconies or patios.

Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment.

Pay with crypto or card

3 STARS

Stein Resort

CHEB, Skalka, 10 | Show on Google

~ 4.18 km from Metropol

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Santé Royale Bad Brambach Resort
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Santé Royale Bad Brambach Resort

BAD BRAMBACH, Badstrasse, 45

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Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna.

Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a television in a common area. Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service.

Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Stay in one of 108 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment.

Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.

Pay with crypto or card

4 STARS

Santé Royale Bad Brambach Resort

BAD BRAMBACH, Badstrasse, 45 | Show on Google

~ 11.58 km from Metropol

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Parkhotel Bad Brambach
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Parkhotel Bad Brambach

BAD BRAMBACH, Oberreuther Str 3 A

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Located in Bad Brambach, Parkhotel Bad Brambach is just steps from Kurpark and 5 minutes by foot from Sächsische Staatsbäder. This hotel is 7.4 mi (12 km) from Musikinstrumenten - Museum and 8.3 mi (13.4 km) from Naturtheater.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access. The front desk is staffed during limited hours.

Free self parking is available onsite. At Parkhotel Bad Brambach, enjoy a satisfying meal at the restaurant.

For your convenience, a complimentary breakfast is served daily from 7 AM to 9:30 AM. Stay in one of 18 guestrooms featuring flat-screen televisions.

Satellite television is provided for your entertainment. Bathrooms have showers and hair dryers.

Conveniences include phones and desks, and housekeeping is provided daily.

Pay with crypto or card

3 STARS

Parkhotel Bad Brambach

BAD BRAMBACH, Oberreuther Str 3 A | Show on Google

~ 11.62 km from Metropol

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Chateau Kynšperk
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Chateau Kynšperk

Kynsperk nad Ohri, Kamenny Dvur 1

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Located in Kynsperk nad Ohri, Chateau Kynšperk is within a 5-minute drive of Slavkovsky Forest Nature Reserve and Ohře. This spa hotel is 10.1 mi (16.3 km) from Cheb Castle and 11.1 mi (17.9 km) from Aquaforum.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool and a fitness center.

Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a picnic area. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.

Free self parking is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Make yourself at home in one of the 38 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pay with crypto or card

WITHOUT OFFICIAL CATEGORY

Chateau Kynšperk

Kynsperk nad Ohri, Kamenny Dvur 1 | Show on Google

~ 13.22 km from Metropol

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Kurhotel Pyramide Sibyllenbad
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Kurhotel Pyramide Sibyllenbad

NEUALBENREUTH, Kurallee 2 Neualbenreuth 95698

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Treat yourself with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Self parking (subject to charges) is available onsite. Stay in one of 60 guestrooms featuring LCD televisions.

Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Distances are displayed to the nearest 0.

Pay with crypto or card

4 STARS

Kurhotel Pyramide Sibyllenbad

NEUALBENREUTH, Kurallee 2 Neualbenreuth 95698 | Show on Google

~ 16.59 km from Metropol

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BSW - Vitalhotel Weisse Elster
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BSW - Vitalhotel Weisse Elster

BAD ELSTER, Endersstraaye 3

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With a stay at BSW - Vitalhotel Weisse Elster in Bad Elster, you'll be a 1-minute walk from Ore Mountains-Vogtland Nature Park and 11 minutes by foot from Lutheran Church of the Holy Trinity. This spa hotel is 0.

6 mi (0. 9 km) from Badeplatz and 0.

6 mi (1 km) from King Albert Theater. Relax at the full-service spa, where you can enjoy massages.

You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and a hair salon.

Featured amenities include complimentary newspapers in the lobby and an elevator. Free self parking is available onsite.

At BSW - Vitalhotel Weisse Elster, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Make yourself at home in one of the 49 guestrooms. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Pay with crypto or card

3 STARS AND A HALF

BSW - Vitalhotel Weisse Elster

BAD ELSTER, Endersstraaye 3 | Show on Google

~ 18.81 km from Metropol

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Obere Mühle Aparthotel
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Obere Mühle Aparthotel

BAD ELSTER, Johann-Christoph-Hilf-Straße, 27

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Clients will enjoy a peaceful and calm stay at Obere Mühle Aparthotel as it counts with a total of 9 guest rooms. Everyone staying at this accommodation can make good use of the wireless internet connection available at the public areas of the accomodation.

Unfortunately, the front desk is not open 24 hours. Obere Mühle Aparthotel may charge a fee for some services.

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3 STARS

Obere Mühle Aparthotel

BAD ELSTER, Johann-Christoph-Hilf-Straße, 27 | Show on Google

~ 19.29 km from Metropol

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Hotel König Albert
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Hotel König Albert

BAD ELSTER, Carl August Klingner Straaye 1

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With a stay at Hotel König Albert in Bad Elster, you'll be within a 5-minute walk of Ore Mountains-Vogtland Nature Park and The Royal Spa House. This 4-star hotel is 0.2 mi (0.3 km) from Spa Gardens and 0.3 mi (0.4 km) from King Albert Theater.

Dip into one of the 6 indoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include a health club. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events.

Self parking (subject to charges) is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Make yourself at home in one of the 108 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature hair dryers and slippers. Conveniences include phones, as well as safes and blackout drapes/curtains.

Pay with crypto or card

4 STARS

Hotel König Albert

BAD ELSTER, Carl August Klingner Straaye 1 | Show on Google

~ 19.72 km from Metropol

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Helene Parkhotel
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Helene Parkhotel

BAD ELSTER, Parkstr., 33

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Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and bicycles to rent.

Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills. Enjoy international cuisine at Alberts Parkrestaurant, a restaurant where you can take in the garden view and dine alfresco.

Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Bad Elster?

This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Stay in one of 25 guestrooms featuring LED televisions.

Pay with crypto or card

3 STARS

Helene Parkhotel

BAD ELSTER, Parkstr., 33 | Show on Google

~ 19.83 km from Metropol

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