The W Hotel

Nigeria , Lagos
Ikeja, 1, Oduduwa Crescent, off Oduduwa Way, GRA, Ikeja
Show on Google | Website | Map

100 reviews shown

8/10

Excellent

14 Jun 2026

Shamekia

Great location at the corner of 43rd street and 8th avenue. Location is close to everything with several subway stops surrounding it. Access to the hotel is also available from 42nd street through the Regal movie theatre, right next to five below. The properly also provides a $20 bar credit and access to one local event a day during your stay (part of your daily facility fee that is lost if not used because it will be charged whether used or not). I would stay at this hotel again if wanting to be in the Times Square area of New York.

Friends

8/10

Excellent

13 Jun 2026

Donna

Check in was fast and the room was clean. We arrived before official check in time and our room was ready. Nice view of the river. The mandatory 45 dollar destination fee is annoying. At over 500 per night including taxes, no extra fees should be added. I thought NYC was cracking down on bogus added fees at hotels, but Westin is still charging this.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

miguel

Camas cómodas y la limpieza.
Personal muy atento

Partner

10/10

Exceptional

12 Jun 2026

Netria

The building was very clean the staff is very friendly and it was in a great location

Family_with_children

10/10

Exceptional

11 Jun 2026

Courteney

Nice hotel room

Self

10/10

Exceptional

11 Jun 2026

Angela

Loved the location, friendliness of staff, room amenities, and overall all aesthetic of the hotel. 10 out of 10, Geri, the Concierge, was outstanding. He handwrote directions every where for us as we are map-challenged. Lol...

Friends

10/10

Exceptional

11 Jun 2026

Kashif

Clean room and helpful staff

Self

8/10

Excellent

10 Jun 2026

CHAO MING

None

10/10

Exceptional

09 Jun 2026

Javier

Nska

10/10

Exceptional

08 Jun 2026

Bianca

Clean room, fast service

Friends

10/10

Exceptional

08 Jun 2026

Aaron

Everything was great

10/10

Exceptional

08 Jun 2026

james

Great location. Property was very clean and well maintained. The staff were pleasant and very helpful. The only negative thing I could say was the breakfast at the hotel was very pricey even with the voucher that was included at check in. Other than that I would definitely choose the Westin for my stay.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Diana

Great stay in convenient location. Would stay here again!

Family_with_children

10/10

Exceptional

05 Jun 2026

Mitali Kalpesh

Great place!

Partner

10/10

Exceptional

04 Jun 2026

MIKHAIL

\"Had a fantastic stay at The Westin Hotel! The location is perfect, one block from Time Square and close to everything. The staff was incredibly welcoming. Helped us with the early check in and room upgrade. Room were clean, comfortable, and well-designed. I would definitely stay here again and highly recommend it to anyone visiting the area.\"

Family

10/10

Exceptional

04 Jun 2026

sandra

great location and great hotel

Business

10/10

Exceptional

04 Jun 2026

Nicole

Hotel was excellent. The staff was very helpful, polite, and friendly. Walking distance within all theaters, variety of food options to choose, and close by nearly all subway lines.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Maegan

Great location, close to Time Square and within walking distance to several attractions and NYC sites. Staff was friendly and helpful and the rooms were clean and well maintained.

Family

10/10

Exceptional

04 Jun 2026

Breone

Enjoyed the short walk to Times Square.

Self

10/10

Exceptional

02 Jun 2026

Brittany

Such a great hotel, everything was above and beyond my expectations.

Friends

2/10

Poor

02 Jun 2026

Esther

Terrible experience we have two rooms and have to change rooms because of bugs in bed, floor and walls

Family

10/10

Exceptional

02 Jun 2026

Michelina

Great

Family

10/10

Exceptional

01 Jun 2026

Patty

Great location. Clean with friendly staff.

Friends

10/10

Exceptional

01 Jun 2026

Amanda

The room was a great size, friendly staff and great location

Family

10/10

Exceptional

01 Jun 2026

Kayla

The room was very clean whenever we got there, seemed to be handled with care. The staff were super welcoming when me & my friends got there which i really appreciate especially when we had trouble figuring out which way to go to our room. The bar was AMAZING & the drinks were honestly so good! The breakfast buffet was TO DIE FOR everything was so fresh & they even had multiple fruits to choose from. Would definitely stay here again!

Friends

10/10

Exceptional

01 Jun 2026

Matthew

Fantastic location just a couple of blocks to Times Square, to many Broadway Theatres, and four blocks to the circle line cruise piers. About eight or 10 blocks south of Central Park. We loved the location and had an excellent New York vacation with the Westin as our homebase.

Family_with_children

10/10

Exceptional

31 May 2026

Chali Allison

The only thing he did care for were the pillows

Partner

10/10

Exceptional

30 May 2026

Grant

Perfect location a block from Times Square! Clean Westin property! If you are going to NYC to see Broadway shows, this is a perfect spot!

Family_with_children

10/10

Exceptional

28 May 2026

Ignacio

We stayed here from May 23 to the 27th, we had a great time in New York. The hotel is very clean safe, and since we were on the 40th floor we could not hear any other traffic noise. The hotel was easy to get to from the airport, and very conveniently located to all the attractions both north and south.

Family

10/10

Exceptional

28 May 2026

Eric Benard

This hotel was in GREAT area of NYC and convenient to everything. This will be our forever hotel\location - Times Square!

Partner

8/10

Excellent

27 May 2026

TERESA D

We were on the 12th floor and our room was very noisy.

Friends

10/10

Exceptional

27 May 2026

Amal

Anna at the front desk was the sweetest person ever, she was super helpful and made the welcome to NYC very special. We had an amazing time staying at the hotel, it was close to everything, walking distance from all transportation. It was spacious, clean, and the staff are really sweet. 10/10 recommend.

Friends

10/10

Exceptional

27 May 2026

Sonal

Best location and nice property

Family_with_children

10/10

Exceptional

26 May 2026

Katie

The staff was extremely welcoming and helpful with any questions we had during our stay. We traveled with extended family and had multiple rooms. The rooms are very clean, spacious, and extremely quiet even being close to the elevators. The elevators are extremely quiet and quick, as well. Excellent location in Times Square and steps from all the sights! We loved that there was a 43rd and 42nd St entrance/ exit. Very short walk to Theater District. Would definitely stay here again!

Family_with_children

10/10

Exceptional

26 May 2026

Kerwin

Great location toccess Central Park and the theaters. The ENTIRE staff was friendly and customer - focused.

Partner

8/10

Excellent

25 May 2026

Brian

Great location and place to stay in NYC with family!

Family_with_children

10/10

Exceptional

24 May 2026

Sarah

This hotel is a great location to Times Square and the theater district. Extremely walkable and the subway stations are steps away. The hotel itself was very nice, clean, and spacious.

Friends

10/10

Exceptional

23 May 2026

JIMMIE

Very clean staff was great ate dinner most nights at bar and grill both were excellent

Friends

10/10

Exceptional

23 May 2026

miguel

No WiFi included

Partner

10/10

Exceptional

23 May 2026

Vanessa

Excellent service, including accommodations when we were all stuck in the city during travel ban for blizzard

Friends

10/10

Exceptional

23 May 2026

Jerod

Great hotel. Centrally located. Took advantage of the free ferry tour tickets on the Hudson River

Partner

10/10

Exceptional

22 May 2026

Dania

We arrived a little bit before check in time, but we were given our room early. The staff at the desk were pleasant and helpful. Our room was on 29th floor and we had a view of the Hudson. The 2 queen bed room was large and clean. The bathroom was roomy and had shelves for storing toiletries. Since we were only there for two nights, we did not have the room serviced. The lobby has tons of seating, tables, couches, chairs, so you are not stuck in your room on down time. We had drinks at the Foundry Bar, which were fine .. a little on the pricey side, but it is New York, so to be expected. The hotel location is right in the middle of everything, easy access to subway, Penn Station, food. This is our second stay at the Westin Times Square and will definitely return.

Friends_and_family Family

10/10

Exceptional

22 May 2026

JaQuitta

I really really enjoyed my stay here.
Everything about the hotel and their amenities.
I would definitely stay here again!

Self

10/10

Exceptional

22 May 2026

Merve

The reception staff was extremely helpful my sons and my wife had a great time at this hotel🙏🙏🙏

Family_with_children

10/10

Exceptional

21 May 2026

Cary

Great property! 2nd time staying here. Can’t beat the location!

Partner

10/10

Exceptional

21 May 2026

Daniel

Staff was extremely nice and helpful. Property was clean and beautiful. Great stay.

Family

10/10

Exceptional

18 May 2026

Janice

Clean room, helpful staff. Bar was very busy, staff attentive. Hotel is centrally located.

Partner

10/10

Exceptional

18 May 2026

Shelley

The resort fee of $40 per day allows you to get two tickets to a ferry ride or a comedy show ! The hotels in the middle of everything ! Great option for going to see a broadways show or just sightseeing ! Would definitely stay again!

Friends

10/10

Exceptional

17 May 2026

Robin

Very clean!! The staff were exceptional friendly helpful the hotel room was roomy extremely clean

Self

10/10

Exceptional

17 May 2026

Angelique

Went with my girlfriend diary we had extremely easy, very friendly staff! I definitely love her thank you

2/10

Poor

17 May 2026

Sojung

Worst hotel ever. Especially the staff !! And over charged fees! Don’t stay this hotel ever.

Friends_and_family Family

4/10

Poor

15 May 2026

COLLEEN

The stay itself was less than average. Too be frank, the rooms look like the 70s came to die there, and they tried to modernize it a little wirh some decor. My shower drain was completely clogged, which was fixed very quickly after calling front desk, however, it smelled like feces, and the shower was just gross and stained with mold/hard water, it just made my whole stay feel contaminated and gross. Since the clog was reported within 15 minutes of my check in, I was surprised that they didnt offer me a different room. I ended up buying a bottle of clorox spray cleaner to atleast mitigate some of the bacteria from whatever was removed from the drain.
The towels were clean, but smelled very stale and unfresh.
The door staff/porters were lovely, so friendly and helpful, especially Patrick. All in all, the staff was friendly and helpful. However based on the quality/cleanliness of the establishment, I will never stay there again.

Self

8/10

Excellent

14 May 2026

Kristine

The rooms and hotel in general were clean
We did not use any of the amenities or bar that was in the facility. It is very close to the subway around the corner which I felt was convenient. Close to little shops the theaters. The room was a decent size, we had a good view of the city life. The beds were comfortable. My only complaint was housekeeping came made our beds and brought towels. Which we were thankful for, but took the toilet paper off the roll and didnt not replace it. I called down to get more, 30 minutes later my husband went down and was told they were aware. It took an hr to get toilet paper, doesnt sound like a big deal but we had to go down to the 2nd floor to use the main restroom because of this. Something simple but should not have taken an hr to get. Otherwise I had no issues and would recommend this hotel

Family

10/10

Exceptional

13 May 2026

Antoinette Nicole

Everything was absolutely amazing!!

Family

2/10

Poor

12 May 2026

NITISH

Lying front desk. Slow room service. Hidden fees ($40/day/room)

6/10

Pleasant

12 May 2026

Rod

Our room wasn't clean. Very short on supplies, wash cloths and towels. No shower gel.
We called front desk and they did bring to our room an hour later.
We only had one day in New York so we just washed with shampoo and water.
Also the room we had was supper noisy from outside emergency vehicles.

Friends

10/10

Exceptional

11 May 2026

Ashley

Comfy beds, clean, great location.

Family_with_children

10/10

Exceptional

11 May 2026

henry

Best stay ever

Partner

2/10

Poor

11 May 2026

Xinyi

nice location but expensive extra charges

Family

6/10

Pleasant

10 May 2026

Maura

Bathroom was dirty, shower barely worked. Hotel is in dire need of an update

Friends

10/10

Exceptional

10 May 2026

Maryann

Everything was fantastic!

Friends_and_family Family

10/10

Exceptional

09 May 2026

Doris G

A 5* hotel . Everything was perfect. Very close to everything also.

Family

10/10

Exceptional

09 May 2026

Maribel

Very Good,

Family_with_children

8/10

Excellent

09 May 2026

Carley

Had a great stay here! Staff was excellent, specially the gentlemen down at the front door - very helpful and kind!

The only thing I did not like was that you are charged a $40 daily fee for nothing. Supposedly you can use this at the restaurant or the bar. But whether you do or don’t, you are still charged this stupid fee. I tried to use at the bar after a show, and walked into the bar 10 minutes before they closed and they turned me away.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Paris

Kenneth, was amazing and very helpful. He made my experience and my birthday trip extra special with his hospitality. Thank you Kenneth and the staff at Westin. I look forward to visiting again.

Friends

10/10

Exceptional

07 May 2026

José

10/10

Exceptional

07 May 2026

Wendy

We stayed at The Westin in Times Square and we had an amazing experience!! The staff was so friendly and made sure we were well taken care of. The security of the building was also great as we all felt very safe. Would highly recommend this hotel as it is walking distance to all the iconic NYC places. The car service is also amazing - Rafy was our driver and he was so kind. If you are between hotels, I would highly recommend The Westin. Definitely coming back soon!!

Family

10/10

Exceptional

06 May 2026

Ellen

Excellent hotel in New York City's theater district. Great option if you are going to New York for a few days to see a lot of shows since you can easily go back to your room for some down time between activities in the area. Room was comfortable and well maintained.

Friends_and_family Friends

10/10

Exceptional

06 May 2026

Tomer

Great location near the Port Authority bus terminal
Clean rooms and friendly staff

Partner

10/10

Exceptional

05 May 2026

Debra

Everything was awesome! The staff is amazing. See you next year

Friends

6/10

Pleasant

05 May 2026

Katrece

I came here for my 60th birthday with 12 of my family members last year and it was fantastic, so I decided to return but it was absolutely awful. On arrival, my refrigerator was full of food, the previous guests, there were No toiletries in the bath, no shower cap, nothing! The price doubled and less amenities. This was a bad representation of the Westin Brand.

Partner

10/10

Exceptional

05 May 2026

Dante

First time stay was great staff was very helpful

Family_with_children

10/10

Exceptional

04 May 2026

Luis

Perfect location, very nice staff, comfortable and clean rooms.

Family

8/10

Excellent

04 May 2026

mary

Disappointed that there wasn’t a bar fridge in the room. Breakfast had a lot of choices but very expensive. Beds were super comfortable!

10/10

Exceptional

03 May 2026

Kadi

The staff was amazingly friendly and helpful!! Will definitely stay again.

Partner

10/10

Exceptional

03 May 2026

Abhishek

Did not explore food with in Westin

Partner

10/10

Exceptional

03 May 2026

Estefania

Very friendly staff and clean spacious room.

10/10

Exceptional

03 May 2026

Tasha

Staff friendly

Family_with_children

10/10

Exceptional

03 May 2026

Chris

I’ve stayed here multiple times. It’s always clean and staff is friendly.

Family_with_children

10/10

Exceptional

03 May 2026

Sonia

Great location in Times Square. The bar was

10/10

Exceptional

01 May 2026

Rebecca

Great location. Very clean. Super comfortable beds.

Partner

10/10

Exceptional

30 Apr 2026

Natalia

This hotel is perfect!

Self

8/10

Excellent

30 Apr 2026

Amber

The front desk wasn't terribly friendly but they got the job done. The room was very nice and the beds were super comfortable! The AC worked very well. I didn't like that every time you went into the bathroom the light when on. At 5 am when my friend got up to use the bathroom it would wake me up because the light would go on. The rest of the staff was really nice and helpful. I would definitely recommend this hotel and come back myself!

Friends

10/10

Exceptional

30 Apr 2026

Phillip

Staff was awesome my family and I had a great time.

10/10

Exceptional

28 Apr 2026

Alexander

Good location and staff. Easy access to Times Square, Theatre etc. Don't like the \"resort fee\" that is added on each day. There is not a business center to print boarding passes for airlines--they use the fedex area and it did not work at all.

Partner

10/10

Exceptional

28 Apr 2026

YINPORN

Great location. Subway close by. Clean room.

Partner

4/10

Poor

27 Apr 2026

Patricia

Only 1 bar and didn't open until 4pm. The store was open intermittently and wasn't able to purchase the items i had forgotten at home. Got a different room than requested. No refrig - and there clearly used to be one. Teeny ice buckets and a resort fee on top of it all!

Friends_and_family Friends

2/10

Poor

27 Apr 2026

Laquan

I didn’t stay. I paid for a king room with a city view and was given a double queen with no view! I left

6/10

Pleasant

27 Apr 2026

Maria

Location is great but the hotel doesn’t offer what you expect from a “Westin Hotel”
No mini fridge, no basic toiletries. Hotel in general needs an upgrade.

Family_with_children

10/10

Exceptional

26 Apr 2026

Urusa

Amazing service it rained on Saturday and we were provided with umbrellas which saved the day

Family

10/10

Exceptional

26 Apr 2026

Jason

Great location, staff, concierge and room.