The Water

10/10

Exceptional

11 Mar 2026

Celina

All the people there were great it was our sons birthday and the even brought him a cake to the room

8/10

Excellent

02 Mar 2026

Maria

We had an incredible experience and completely enjoyed our stay. The staff were amazing and the accommodations were fantastic. My only call out would be the lack of TV technology. No access to streaming services and or phone mirroring was noted. However, the food at the restaurant, the entire staff were so kind, warm and helpful. I wouldn’t stay anywhere else but The Watergate.

Partner

10/10

Exceptional

02 Mar 2026

Kristin

I loved staying at the Watergate. Every staff member was immediately friendly, welcoming, and asked if there was anything they could help with or do for us. We got so many helpful suggestions from the staff to help make our trip easier while moving around DC for a few days. The hotel is clean and beautiful. The restaurant is very pretty, the food is amazing, and the staff remembers your name, even if you are only there for a few days. This is the best hotel I have stayed in around the DC area, probably the best anywhere and I'll be a return customer in the future.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Emonie

Relaxing

10/10

Exceptional

25 Feb 2026

Andrea

It was amazing the spa is so nice

Partner

10/10

Exceptional

24 Feb 2026

Amber

The hotel is very nice

10/10

Exceptional

22 Feb 2026

Tiffany

Great stay+ staff is awesome! Thank you

Partner

10/10

Exceptional

22 Feb 2026

Adam

A rooms a room, but people are the place, and it’s the people here that make this place. These are just some of the people I’d like to say thank you to.

For this part of my visit, I most certainly want to thank Hugo, for making me feel safe to be myself. Which is a true talent! For honestly helping, and being sincere.

I want to think Daya, for always treating me with kindness, and patience.

I wanna think the guys at the door, particularly DJ. And I really hope I got that name, right. If not, I’ll just write another one. just to be sure I get it right

I want to thank Jessica for all for all of her assistance and participation, and assurance

I do not wish to ‘mostly’ thank anyone, but I need to sincerely thank Judit. Her professionalism is special as she’s lived in a hotel. She has been incredibly helpful in helping me figure out how to live in a hotel room. I cannot thank her enough, and I will thank her again.

Self

10/10

Exceptional

22 Feb 2026

Adam

I had a small problem with my room and needed to be moved. I was moved in 30 minutes. The people who were very helpful and kind.The staff here is wonderful. I particularly want to shout out to Hugo, I hope your trip in Florida is going well, who made a bad situation, feel as though it was under control. It is a great thing when people stop being polite and start being for real nice.
So I have to say Hugo is for real nice. And I have to say that compassion and kindness are not things that are just written on the wall here. Instead, they are practice by a staff I can’t stop praising.

Plus, the views really nice

Self

10/10

Exceptional

17 Feb 2026

Emma Jane

The pool and spa area was so great and the robes they put in the room are FABULOUS

Family_with_children

6/10

Pleasant

17 Feb 2026

Eileen

Staff was very good. Sheets were rough and scratchy and way over starched. Not comfortable at all. They took the free coffee away too early. Rooms were very loud and we heard construction start at 630am. Pillows were pretty awful too. Wont stay here again and wont recommend.

Partner

10/10

Exceptional

16 Feb 2026

dean

Every part of the hotel and every member of their hospitality team ( they’re not just “staff” here ) is noticeably held to very high standards. Great amenities in the room, visit the pool which has a whirlpool & coed sauna and men’s and women’s steam rooms in the locker rooms. The Four Seasons without the pretentiousness and at a great rate. We will definitely return

Partner

4/10

Poor

15 Feb 2026

Brittney

Staff Was amazing answered all my questions
Pool Area was very messy .. there was towels everywhere even at 9am on a Sunday morning .. It would be best to have pool staff that could come and collect the towels maybe after an hour ?!?!
Valet Sucked ! We got downstairs at 10:15 and didn’t pull off the lot until 10:50 !! . Valet “lost the car” and asked us do we remember where it was parked .. After my boyfriend explained they advised to give them 5-10 mins … 20 mins went by and they drove around with a car that looked the same but it wasn’t ours ! after a 3rd conversation was had with another individual they advised that they mixed up the tag assigned to the truck with another guest car .. My boyfriend had to walk over there and point out his keys .. Which lets us know they had never looked for the car in the first place.. If I do decide to stay again .. I will be looking for alternative parking

Leisure Partner

10/10

Exceptional

15 Feb 2026

Julian

Yes

4/10

Poor

08 Feb 2026

Pearl

Excellent location to monuments. Room was nicely renovated. They Provided coffee in the room but hotel only provided one mug. Within hours of arriving I received a text asking if there’s anything they can do to improve my stay. We requested the extra mug and extra coffee. No one ever responded. Next day I called front desk for the extra coffee mug and it was delivered. However, after housekeeping cleaned the room, we were back to one mug. Restaurant prices were extremely expensive.

Leisure

10/10

Exceptional

07 Feb 2026

casimir

It was perfect.

Business Family

4/10

Poor

06 Feb 2026

Diego

The room was disappointing. Loads of light in. Last night was transferred to a suite. The same or worse problem with light coming in the room.

Leisure Partner

8/10

Excellent

02 Feb 2026

Pamela

Room was spotless, door man was amazing but the front desk was not friendly. When I asked front desk about a charge on my card $600 I received nothing but attitude.

Partner

10/10

Exceptional

02 Feb 2026

Donna

Great

10/10

Exceptional

29 Jan 2026

latasha

Service was Excellent, very comfortable stay

10/10

Exceptional

28 Jan 2026

George

Very nice hotel conveniently situated very close to the Trump and Kennedy Center.

Very comfortable rooms.

Breakfast great quite pricey.

Service is efficient and friendly

Leisure Partner

10/10

Exceptional

26 Jan 2026

Angus

incredible stay at the Watergate! One of the best hotels I've ever stayed in!

Business Self

2/10

Poor

20 Jan 2026

Brandon

Room smelled like cigarettes and marijuana the entire night people were stomping and knocking on my door all night charged me a good chunk for parking and valet service and my brand new Yukon Denali now absolutely stinks of cigarettes

Partner

8/10

Excellent

20 Jan 2026

Emalie

This is a beautiful, well-maintained hotel with a refined atmosphere and excellent attention to detail. The rooms and common areas are spotless, the views are lovely, and the pool, hot tub, and sauna are standout amenities. The location is ideal, close to the train and very easy to navigate via Uber, making travel seamless and convenient.

I rated this stay four stars for two reasons. The onsite restaurant offers a very limited menu at prices that feel disproportionate to the quality. While that alone would not have impacted my rating, my interaction with the afternoon receptionist on 1/13/26 ultimately did.

After a full day of travel, the receptionist was noticeably curt upon our arrival. His demeanor shifted once we changed from travel clothes into business attire. While this did not personally affect my stay, it raised concerns about how guests who may not present a certain way (or who have fewer resources) might be treated. A property of this caliber should offer consistent professionalism and respect to all guests. You never know who you are serving, and it was clear he recognized his mistake within a few hours and his attitude shifted.

Overall, an elegant hotel with excellent amenities, views, and location with lots of potential. With more consistent front-desk service, it would easily meet a five-star standard and be comparable to my experiences in five-star hotels nationwide.

Side note: Tazza Cafe is one block over, and is a lovely place for breakfast or lunch.

Business_and_leisure Friends

10/10

Exceptional

18 Jan 2026

DeJon

Perfect

Leisure Partner

8/10

Excellent

11 Jan 2026

Stephen

Beautiful hotel! Love the renovations. Booked because I wanted to use the pool and it was closed for renovations. It was supposed to open the next day but then no one knew if it was still closed or not. But still loved the hotel, great staff, lovely room, great overall value!

Leisure Partner

10/10

Exceptional

04 Jan 2026

Anthony

The chicken and waffles used to be our favorite breakfast when we stayed at the hotel including the apple and cinnamon pancakes. It was a little disappointing to see it was removed from the bed and breakfast.

10/10

Exceptional

04 Jan 2026

Kellynne

Room was clean, bed was comfortable and staff were great! There are no USBC plugs in the room so make sure to bring a brick. Just USB plugs.

8/10

Excellent

03 Jan 2026

Irina

Room was clean but we had some issues with the balcony’s door that was solved fast. Our was a short stay so we didn’t have time for amenities but what really impressed me was the elegance of the hotel. Staff very friendly and helpful.

Leisure Family

4/10

Poor

03 Jan 2026

Blessing

Big roach in my bathroom and another roach near the elevator

Leisure Self

10/10

Exceptional

02 Jan 2026

Donald

The accommodations were fabulous, service, white glove, location and setting spectacular.

Leisure Partner

6/10

Pleasant

02 Jan 2026

Robert

Room service came in the room while my wife was about to get undressed without knocking! So to rectify the upgraded the room

Partner

10/10

Exceptional

01 Jan 2026

Mila

Wonderful saunas, pool and jacuzzi. We are coming back!

Family

8/10

Excellent

28 Dec 2025

Deanna

The service from the staff members was impeccable. Our room was neat and clean. However, the ADA shower made a huge, wet mess with every use. We had to place several towels in front of it to soak up all of the water. I would not recommend a room of this type. We only chose it because that's all that was available.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Haibin

Great area, friendly worker. Walkable. Nice place to stay.

Leisure Family

8/10

Excellent

23 Dec 2025

Marlita

The staff were great!

10/10

Exceptional

22 Dec 2025

Suren

Our check in was quick and efficient. Friendly staff, provided helpful tips. We also received free upgrade of our room for a better view and space. Thank you!

10/10

Exceptional

21 Dec 2025

Karl

Great location! Fantastic service! Highly recommend!

10/10

Exceptional

18 Dec 2025

David

Quality of cleanliness

Leisure

6/10

Pleasant

16 Dec 2025

Omoteseme

For the property to be considered luxury, a lot of work will need to be done. Upon checking in I noted, the bed linens to be dingy-did not look fresh at all, the carpet was also with smudge, water stains on most surfaces-giving it an unclean appearance. There was a strong sewerage smell through the room and it was very pungent in the bathroom. Overall the room was not at all luxury so lower your expectations while booking. The lobby was not decorated with any Christmas lights or ornaments like most hotel lobbies especially ones that are supposed to be luxe. I went to the restaurant before checking out and there was only one table sitting…the staff uniforms were with stains and because of the lack of ambience and consistent lack of detail throughout my stay, I decided to go to Four Seasons for brunch instead. Rooms need to be refreshed. Get into the details if you want to be a luxury hotel.

Business_and_leisure

10/10

Exceptional

15 Dec 2025

Caleb

The outlet on one side of the beds didn’t work but other than that we had fantastic service and they had no problem helping out with the exit bill for our troubles we would 100% stay again

10/10

Exceptional

15 Dec 2025

Marc

The staff was great. The room and bed was so comfortable. A great stay.

Friends_and_family Family

8/10

Excellent

14 Dec 2025

David

Yes

4/10

Poor

14 Dec 2025

Julie

Amazing staff but you can get so much more for your money at other area properties! We were given a tiny room behind the elevator. Outlets were broken and not working. TV didn’t work. Sheets rough and itchy.

Partner

10/10

Exceptional

13 Dec 2025

Wanda

Great stay!

6/10

Pleasant

08 Dec 2025

izzat

Hotel has potential to be so much more and needs work to meet the quality requirement of a five star hotel. However the location is amazing, very close to DC and George town within walking distance. it is an ok hotel and needs to work on the little things that matter to customers. The room was average and not five star but for comfort it was great however when staying in such hotels you expect more in the room then was provided and expect quality products in the room, example being the coffee station which was very average.

Partner

10/10

Exceptional

05 Dec 2025

Alex

Location and amenities

Business

10/10

Exceptional

03 Dec 2025

Julia Ruth

Heat in the night did not work

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Danna

As always, the staff at the Watergate is warm and welcoming. The rooms are immaculate and the food is amazing.

Leisure Family_with_children

6/10

Pleasant

30 Nov 2025

colette

The valet experience was not good. He was not helpful. No one came to help with bags.
They was an extra resort fee that I was not expecting.

10/10

Exceptional

25 Nov 2025

Tashma

I had such a great experience, I will definitely return, thank you all for your hospitality.

Business_and_leisure Self

10/10

Exceptional

23 Nov 2025

steven

Very nice

Leisure Family_with_children

10/10

Exceptional

19 Nov 2025

Taavon J

Enjoyed the pool, sauna and hot tub. Very good service. Delicious food

Leisure Partner

10/10

Exceptional

15 Nov 2025

Jason

Spotless perfect

10/10

Exceptional

14 Nov 2025

Maikel

Great stay would come back

Business Self

8/10

Excellent

10 Nov 2025

Jeffery

It was ok. Some things great others kinda dated. Service wasn’t top.

Business Self

10/10

Exceptional

09 Nov 2025

Michael

Friendliest and most helpful staff ever

Leisure Partner

8/10

Excellent

09 Nov 2025

John

Loved everything about this hotel

Partner

4/10

Poor

09 Nov 2025

Erskine D.

When we checked we attempted to use 2 $500.00 American Express gift cards to secure the room the Watergate Hotel guest clerk told us we could do that but we could use that method of payment to check out. So we used a bank debit card to secure the room. Today when we checked out and we presented the two Amex gift cards to pay for the stay, we were told that the watergate wouldn't accept that method of payment from us. Even though the housekeeping staff, the bellhop staff, and door men staff were simply excellent and the amenities were good this refusal to accept our valid Amex gift cards for the final checkout payment simply operated to intentionally cast a pall over our celebratory weekend.

Leisure Family

10/10

Exceptional

07 Nov 2025

Addison

Clean room, Fridge did not work but the staff brought me my own fridge for my stay.

Business_and_leisure Family_with_children

6/10

Pleasant

07 Nov 2025

Maria

So the check in was smooth and quick, my room at first glance was great until I found freeze dried bananas on the floor which indicated the room wasn’t cleaned properly. I utilized the spa which was pretty nice, was a bit confused as to why there was no water in the lockers or spa area but that’s okay — later I asked for some toiletries and the guy kept getting it wrong. I asked for body wash, shampoo and conditioner and was brought 2x conditioners. When I asked him for the other things (toothbrush kit too) he said he spoke no English - great. Then I asked for hot water in Spanish for tea but apparently he thought that meant my water was broken so they send a repair guy. After 2 phone calls and 4 knocks on my door (far from ideal) I finally got all the requested items. When the guy came back with the shampoo and body wash he forgot the toothbrush kit and then he still forgot the water kettle. Not great. I then went out for a few hours and when I came back I saw someone had messed with my door. There’s a WiFi signal where the key goes and someone had literally cut out a perfect circle where that was. Perhaps to break in? I’ve called and reported it once I returned at 1 am and then followed up the next day and they acted like they knew nothing about it and that they’d call me back - they didn’t. Not really safe for a solo female travelled.

Leisure Self

6/10

Pleasant

06 Nov 2025

Deja

I booked a water view with king bed room and arrived at 630 pm. I was offered an upgrade to a higher level suite for only $100 more than the already $700 I paid for the original room. The receptionist initially told me it had a balcony, but when I got to the room, while it was beautiful & on the 14th floor, it did not have a balcony. I immediately called the front lobby & spoke with the receptionist who checked me in, & she apologized for telling me it had a balcony when it didn't and then informed me that my original room, or any room with a balcony for that matter, was no longer available. I simply retreated to accepting the room, as it did have a nice view, but again- no balcony.
Some part of me just genuinely felt slighted & lied to. It was within a matter of 3 minutes from the time I was assisted to my room to the time that I called back down to the lobby. If a water view room with a balcony was not available when I checked in, then they should have said that from the beginning and given me an honest opportunity to decide if I wanted to spend $100 on an upgrade.
&While the room had a nice view, the vent noise from the heat was so extremely loud that I could not fall asleep. Finally, at 2 am I had enough, called reception again and had to have the maintenance engineer come to my room just so he closed the vents to cut down on the noise. So ... I slept in a cold room... not so luxurious to me. All day dining for room service ends at 1030 pm btw... Watergate ...misleading

10/10

Exceptional

03 Nov 2025

Brittany

Amazing stay

10/10

Exceptional

03 Nov 2025

Lydia Yi

It was a great experience to stay in this historical place. It is surprisingly nice and cozy. Very much modernized decoration. I loved my staying!

10/10

Exceptional

03 Nov 2025

Shante

The staff was overly accommodating and friendly. The food is delicious although it is a pricey menu. Overall 10/10!

10/10

Exceptional

02 Nov 2025

SAMIR

Clean and friendly staff, nice view enjoyed historical view of Georgetown

10/10

Exceptional

30 Oct 2025

HARMINDERPAL

Always outstanding service and facilities. Already looking forward to my next visit back.

Leisure Self

8/10

Excellent

30 Oct 2025

Jen

Room was clean. Staff was very helpful

6/10

Pleasant

29 Oct 2025

Velda

Comfortable stay in a central location. The shower took 20 min to get hot water. The lovely lobby bar was not open but they served drinks in another bar which was just ok. The cleaning lady for my room was the best and worked hard to carefully organize belongings (much appreciated)!

Leisure Friends

6/10

Pleasant

27 Oct 2025

Jaime

Was assigned an accessible room but did not need accessible features, was not asked. VIP property did not offer advertised Expedia amenities.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Jeffrey

Gorgeous

8/10

Excellent

24 Oct 2025

Angelica

Ok

Friends_and_family Friends

10/10

Exceptional

22 Oct 2025

Kelly

Clean room. I felt spoiled.

Friends_and_family Friends

10/10

Exceptional

16 Oct 2025

ANDREA

.

8/10

Excellent

15 Oct 2025

Natalie

Large room, good housekeeping service, construction nearby

Leisure Family

10/10

Exceptional

14 Oct 2025

anthony

Everyone that worked for the hotel was outstanding. Friendly, available and alway smiling. DaRon was above and beyond with his service and attention to details.

Thank you and we will be back !!!

Leisure Partner

10/10

Exceptional

14 Oct 2025

Janie

Superb stay!

Partner

10/10

Exceptional

13 Oct 2025

Heather

Wonderful

10/10

Exceptional

13 Oct 2025

Hussein

Very quite

Partner

8/10

Excellent

12 Oct 2025

Candice

Housekeeping thorough and thoughtful

Leisure Friends

10/10

Exceptional

10 Oct 2025

August

Five star stroll down Mad Men Hotel.

Business_and_leisure

10/10

Exceptional

07 Oct 2025

Gil

This Hotel even exceeded My 5star expectations.. The Hotel was immaculate.. The BEST part were The Staff.. The Spa, Room Service.. Completely Delighted with INSTANT communication for anything from Breakfast in Bed.. to a Midnight Bucket of Ice.!!

Business_and_leisure Friends

6/10

Pleasant

03 Oct 2025

Joseph

Dirty rooms. Outdated.

Business

6/10

Pleasant

01 Oct 2025

Joe

Pretty rough crowd. Lots of noise and parties. Parking at the hotel is $65 but you can park in the garage around the corner and under the hotel for $16. It’s kind of a sketchy walk from there to the hotel doors after dark though. It was interesting for the history of the place, but I would probably not stay here again.

Leisure Partner

8/10

Excellent

01 Oct 2025

Lackram

10 minutes easy walk to PAHO headquarters

10/10

Exceptional

29 Sep 2025

Xia

Nice staff

8/10

Excellent

29 Sep 2025

Ronnie

.

8/10

Excellent

29 Sep 2025

Tiffany

We were booked in the wrong room and told that there were no other options. But the waitstaff was very nice and friendly.

2/10

Poor

29 Sep 2025

Jasmine

Staff wasn’t attentive at all toilet was overflowing for 2 hrs we keep calling no answer. TV and WIFI didn't work the weekend we were there. Front desk staff was not pleasant at all. Overall, not a good experience for how much you are paying.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Staci

I enjoyed my experience greatly. Outside of Expedia pricing discrepancy between the king and double bed rooms, I would definitely revisit. Looking to become a member. Thanks for the quality!

Leisure Family

8/10

Excellent

28 Sep 2025

Shalonda

This hotel is very expensive so why charge $65 for my car.

Business_and_leisure Self

10/10

Exceptional

23 Sep 2025

Charles

Staff was very accommodating

Leisure Partner

6/10

Pleasant

20 Sep 2025

Amia

The hotel rooms were old and outdated. Staff was excellent

Business Family

10/10

Exceptional

19 Sep 2025

Hiwote

It’s Ama beautiful hotel

6/10

Pleasant

18 Sep 2025

Quin

Beautiful property with great views and history, but the service fell far short of expectations. It took nearly 2 hours and multiple follow-ups just to get ice and water, and the HDMI issue I reported was never fixed. The bed was missing a fitted sheet, and I even noticed a rusty screw in the shower grab bar. For the rates charged, the experience was very disappointing — staff were polite, but response times and follow-through were unacceptable.

Business Self

6/10

Pleasant

15 Sep 2025

Lucy

The hotel should not be rated as 5 star since it's dated and smells old. The facility is not justified at all except two bottle of waters. However, the front desk staff were very friendly and warm.

Leisure Family

10/10

Exceptional

15 Sep 2025

steven

liked the watergate break in tour, close proximity to the metro station, room view

Leisure Self

10/10

Exceptional

14 Sep 2025

Prea

We recently stayed at The Watergate Hotel in August, while dropping our daughter off at George Washington University, and it was a wonderful experience. The property itself is beautiful and, although some renovations were underway and the main entrance was closed, everything else more than made up for it.
The valet service and check-in were excellent, the staff were welcoming, accommodating, and went above and beyond to assist us, including charging our electric car. The restaurant provided an outstanding dining experience, and the rooftop bar offered stunning views of the Potomac River. We were fortunate to enjoy the same breathtaking view from our room, which made our stay even more memorable.
Overall, The Watergate Hotel delivered both comfort and excellent service, making it a perfect choice for our family trip. We look forward to returning on future visits to DC.

Leisure Family

4/10

Poor

02 Sep 2025

Chris

Delayed check-in and poorly cleaned room

Business_and_leisure Family

10/10

Exceptional

31 Aug 2025

Joleen

Watergate Scandal room stay

It was awesome. We were treated very well by the staff. We stayed in the Scandal room which made our trip even more special. Please note i did not steal anything from the room!! Except maybe that pen.. lol

Partner