The Water

10/10

Exceptional

21 Apr 2026

Robert

Great stay, clean hotel. Staff were helpful. Pool and spa were nicely maintained. Property is older and it shows but it’s a historic spot. Tour of the scandal room was fun.

Family_with_children

10/10

Exceptional

20 Apr 2026

David

B

10/10

Exceptional

20 Apr 2026

Danielle

Great location, comfortable room - amazing bath tub!

Self

10/10

Exceptional

18 Apr 2026

Magnus

Great spa and location. Breakfast was a bit slow

10/10

Exceptional

17 Apr 2026

David

Spa yes

8/10

Excellent

16 Apr 2026

Sofia

Perfect location, roof top was closed, get water with you to the amenities.

Family

10/10

Exceptional

14 Apr 2026

Huili

Very friendly and helpful staff. The room was spacious and clean. We had dinner in the restaurant-delicious food.

Family_with_children

10/10

Exceptional

12 Apr 2026

Michelle

amazing staff. beautiful rooms. best spa.

Family

10/10

Exceptional

11 Apr 2026

John

Our stay at the Watergate was excellent! My wife and I are celebrating our 10 year wedding anniversary this year and our original plans fell through. Thanks to Virgin Voyages changing our itinerary to Freezing cold St John's Canada instead of Bermuda. So, we opted to cancel and visit one of our favorite cities, Washington DC. The hotel is situated right outside beautiful Georgetown. I opted to get us an upgraded suite and we were not disappointed. We had a beautiful view of the River and got the see the planes go by consistently. When our doors were closed you wouldn't even know they were flying by over the Kennedy Center right next door. For a last minute change of plans this hotel really came through. There was enough vintage mixed with modern and the staff was extremely attentive. It was a very old school feel for customer service. I can't say enough good things about this hotel. We like to visit DC at least once every presidential term and we now know exactly where we are staying EVERY time.

Partner

2/10

Poor

10 Apr 2026

Nicole

There is too much that went wrong to list. We arrived to dirty sheets, a non working fridge and thermostat. By the time we left, the sheets were NEVER changed. They came to fix the thermostat and were unsuccessful until we had to ask TWO more times. We were told there was free breakfast upon arrival, and then that was not true. A true disaster. I have emailed pictures to management with no response. I will be escalating.

Family_with_children

8/10

Excellent

10 Apr 2026

Richard

Good renovation. Top notch spa, exercise room, big indoor pool. Couple blocks to subway, but fine old neighborhood streets. Beware of $37.00+ daily resort fee, which of course you are never told about in advance.

Partner

10/10

Exceptional

09 Apr 2026

Bryan

Wonderful experience at The Watergate. The staff is super friendly and helpful, the property is updated and everything was wonderful. Would definitely return for our next family trip to DC!

Family_with_children

10/10

Exceptional

08 Apr 2026

Adriana

Great Customer service, the manager was accommodating and very helpful.

10/10

Exceptional

08 Apr 2026

Triston

Clean

8/10

Excellent

07 Apr 2026

Christina

Great staff and ideal location! Wish it had a Starbucks inside but other than that perfect!

Family

8/10

Excellent

06 Apr 2026

Judy

Great staff and very nice hotel. Had to pay for coffee and consistently ask for water (no refill bottle options). Window cover was broken and had to be removed. Fantastic concierge and tour of the hotel’s nostalgic history. Room was clean and view of the river couldn’t be beat.

Family

10/10

Exceptional

06 Apr 2026

Jacqueline

Staff was excellent!

Pet

10/10

Exceptional

05 Apr 2026

Christopher

Everything was great!

8/10

Excellent

05 Apr 2026

Bob

Xxx

Partner

10/10

Exceptional

04 Apr 2026

Joseph

Clean, unique, friendly and responsive staff. Walkable distance from food and attractions. Enjoyed the stay, no complaints.

10/10

Exceptional

03 Apr 2026

Ryan

The staff was outstanding. From the moment you pull up till he moment you leave they are there to help and serve. The history of the hotel is highlighted with a free tour that will bring you back to the 1970's. It is in walking distance to historic George town with options for food and nightlife. It is also a short iber ride to all of the historic sights. My average Uber cost was about $12.00. The pool, sauna, and Jacuzzi were clean and very well maintained. I definitely will be staying here again on my next trip to Washington.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Safiyaah

Our Valet guy Wes was the best ever!!! Always greeted us with the same energy. I’ll return just for that

Partner

10/10

Exceptional

02 Apr 2026

Carolyn

Stay was good. Location of hotel is perfect for my needs. Was disappointed that the breakfast offered was buffet. One of the reasons I chose to stay with you is the restaurant. The staff was accommodating and allowed me to have a menu choice.

Friends_and_family Friends

10/10

Exceptional

02 Apr 2026

Marina

We were really happy at the hotel overall. Great service. Beautiful decor and overall appearance.

Family_with_children

6/10

Pleasant

01 Apr 2026

saliha

This is very old hotel, def not a 5 star hotel. Staffs are very kind and responsive to any need you might have. They should however remove the carpets from their rooms, they stink. Air was not circulating in the room after shower so the room or the carpets have moldy smell. Location is convenient, area is safe. Bathroom was really small. Shower had partial glass coverage, so after shower, water is spilling everywhere.

Friends

8/10

Excellent

01 Apr 2026

Merrilee

Really lovely place. Our room was fantastic.

The hotel entrance was a little hard to find, at first. Which really surprised me. Our taxi dropped us off in the wrong place and we walked on the street side up and down trying to find the hotel entrance. It would have helped to be told to enter at the awning and continue all the way to the back. Lovely entrance, once you find it.

The only negative was trying to call the hotel when we were out of the hotel and kept getting an automated system. It was hard to reach a human to ask for our room to get serviced.

Partner

10/10

Exceptional

31 Mar 2026

Kyle

Excellent stay all around. And the concierge was the BEST!

Family_with_children

8/10

Excellent

31 Mar 2026

Donald j

Beakfast ws limited, expedia charged 200 but we got 160 for 2 breakfasts, not much to offer, went over every day

Partner

4/10

Poor

30 Mar 2026

Raihan

The hotel is far from luxury, for 100$ more we could’ve stayed at st Regis. Big mistake. We only picked this hotel for the reason of being a landmark hotel but pictures are decieving. Everyone should be aware that the hotel is only one of the buldings in the picture the other building looked like it was some sort of aid which affects the crowd in the restaurant. The staff are friendly but front desk wasn’t so much of a help Valet guy AK was amazing he was the best part of the hotel. They check us into a room where it might have been a corner room and it was tight for a superior deluxe king room it felt way overrated

Partner

10/10

Exceptional

30 Mar 2026

Jill

Hotel, location and service were excellent. The only negative about the stay was the bar had last call 11:15 when they say it closes at midnight. We had an excellent time!

10/10

Exceptional

29 Mar 2026

Devin

Extremely friendly and helpful staff. Made us feel
Like family and were more than accommodating with each and every request. Will stay there anytime we’re in DC

Family_with_children

6/10

Pleasant

29 Mar 2026

Emily

My husband and I came here for our anniversary. The hotel was very pretty and clean. We were disappointed in the service for it being a boutique hotel. The whisky bar was unexpectedly closed when it should have been open. We ordered room service for breakfast the night before and it arrived over an hour late, after I called twice in the morning to inquire. At one point my husband was ill and needed an ice pack and they did not have one. We asked for extra linens and were sent one rough pink blanket that looked like it came from a hospital. We did visit the pool and spa which was very nice, and our breakfast was delicious (once it arrived!) The room was nicely appointed and the bathroom and shower in particular was very nice and clean. Overall it was a nice stay, but for the price and for the hype it was a disappointment.

Partner

10/10

Exceptional

28 Mar 2026

Tierra

Amenities were not available for the day I went.

Partner

6/10

Pleasant

28 Mar 2026

Pamela

The rooftop bar that is highly promoted wasn’t open nor could you go out on the deck at all to see the view. Even though there are outdoor heaters that could be used for cooler weather, just be aware, this amenity is not open until mid to late April. A disappointing advertised sunset spot.

Partner

10/10

Exceptional

28 Mar 2026

angela

def stay here staff was amazing! perfect distance to everything. trader joe’s is near by which is a plus. Hotel is clean, a little outdated but service makes up for it!

10/10

Exceptional

27 Mar 2026

Mia

My room was clean and the view was excellent. The manager on site the weekend I went was freakn amazing

6/10

Pleasant

27 Mar 2026

Alpa

Rooms were outdated and dingy

Family

6/10

Pleasant

26 Mar 2026

James

You can only park valet...and that is only if you can find them. It took 20 minutes to him, in the side room, and then wake him-up enough that he could drive. Staff in in the lounge are not very attentive for an almost empty space. You are only paying for the history or nostalgia of the place which may have been great 50 years ago. Not worth the high prices and bad service. Would not stay here again.

10/10

Exceptional

26 Mar 2026

Hannah Hang T

Very nice

8/10

Excellent

26 Mar 2026

Tracy

I stayed here with my adult son, so we booked two rooms. The hotel is dated, but charming. The staff is kind and helpful. The beds are super comfortable, which is a plus after walking all day touring the sites. The rooms are dated and a little dingy, but comfortable. Our rooms had balconies which was nice. There are virtually no food options on site other than a restaurant which was rarely open and served four things on the menu. Charging $37 per day resort fee for two rooms is literally ridiculous. $300 in respite fees when we did nothing made me mad after spending $3500 already on our rooms. The outside pool is not open this time of year. We tried to go to the indoor pool, but there was a couple having sex in the hot tub, so I left. There is no gift shop or anywhere to buy snacks and stuff on property. Overall I would not recommend it for the money you have to spend to stay here. There are way better options.

Family

4/10

Poor

25 Mar 2026

Akila

To be honest - my stay was not as pleasant as I expected, especially given the reputation and pricing of the hotel.

I had requested a higher floor as when I woke up the next day ( I got to the hotel late at night) the first thing I saw was a dirty gray wall with bird poop all over it when I pulled the blinds, which took away from really seeing the view of the river. It was disappointed that no effort seemed to be made to accommodate this. I also asked about late checkout and was told it was not possible, which made the departure feel rushed.

Another issue was the minibar being completely full with items for purchase, leaving no space for personal food or drinks, which was a bit inconvenient.

On a positive note, the massage and facial at the spa was excellent and the therapists did a wonderful job.

However, overall the service experience and general atmosphere did not meet my expectations. On the website says it’s “ unapologetically luxurious” and I just did not get that experience at all.

8/10

Excellent

23 Mar 2026

Lawrence

The hotel was overall very good and has a great pool
And fitness area. Rooms are spacious. The only issue is the TV barely worked for us and we wonder why there is a forty dollar resort fee. TVs should at least work

Family

10/10

Exceptional

23 Mar 2026

Jason

Amazing level of service! Beautiful hotel, amenities, and room. Centrally located for all the DC things to see & do!

6/10

Pleasant

23 Mar 2026

Peter

Room needed an update/refresh and main dining room similarly, being uninviting. Lobby bar had a good vibe and was more welcoming with a similar menu.

Partner

4/10

Poor

22 Mar 2026

Leonard

The room we were given appeared to be unused in months. It looked like a room they would give people on a whim. The shower floor was growing mold/fungus. After some back and fourth with the staff, they offered to change our room. This was at 10:30a.m. We packed all our things. And waited until 4p.m. And was only given a new room when we went to the front because no one was updating us.

Partner

10/10

Exceptional

22 Mar 2026

Trenae

The hotel was amazing staff was friendly, room was clean. My only issue was my tv in my room wasn’t working properly.

Partner

10/10

Exceptional

21 Mar 2026

Stephen

We had a great time at the hotel. the room was a good size, the hotel was quiet and the pool was a lot of fun. Easy to get around, about 15 minutes walk to Georgetown for shopping and restaurants. We has our daughter with us so we got taxis to the museums but I would guess it would have been about a 1 hour walk. Great place!

10/10

Exceptional

21 Mar 2026

Helen

Good stay

10/10

Exceptional

20 Mar 2026

Kristine

The staff was amazing. They made sure to tend to all our needs plus more.

Family

6/10

Pleasant

17 Mar 2026

Whitney

The room was okay…but the view was rather dirty

Family

10/10

Exceptional

16 Mar 2026

Christine

Initial impression of the hotel entrance - AMAZING!!!!!! Reception desk agents - AMAZING!!!!! Decor and amenities -AMAZING!!!! Cleanliness of room and overall comfort - IMPECCABLE AND AMAZING!!!!! Seriously, The Watergate Hotel delivers on all expectations and I will definitely stay here again!

Partner

10/10

Exceptional

16 Mar 2026

Javier

Easy check in, good size room

Partner

10/10

Exceptional

15 Mar 2026

Melanie

Hotel was great and staff were so helpful. Location was perfect with easy access to several areas plus a running/walk route a min away by the Potomac. Pool was fabulous. Would definitely recommend and stay here again.

Business

10/10

Exceptional

15 Mar 2026

Leah

Room was clean and loved every time I came back to the room it was refreshed! Staff amazing, best experience I’ve had at any hotel!

Self

10/10

Exceptional

14 Mar 2026

Gary

Beautiful Hotel

Partner

8/10

Excellent

14 Mar 2026

Tammy Michele

No public parking and valet is $65 a night. Not much around this hotel to do, walking is 15+ minutes even for food.

Partner

2/10

Poor

13 Mar 2026

Kaden

I requested a refund a month ago because I did not meet the age requirements of staying at the hotel. I still am YET to get my refund. $656 that refuse to pay for which is tanking my credit.

Partner

10/10

Exceptional

11 Mar 2026

Celina

All the people there were great it was our sons birthday and the even brought him a cake to the room

8/10

Excellent

02 Mar 2026

Maria

We had an incredible experience and completely enjoyed our stay. The staff were amazing and the accommodations were fantastic. My only call out would be the lack of TV technology. No access to streaming services and or phone mirroring was noted. However, the food at the restaurant, the entire staff were so kind, warm and helpful. I wouldn’t stay anywhere else but The Watergate.

Partner

10/10

Exceptional

02 Mar 2026

Kristin

I loved staying at the Watergate. Every staff member was immediately friendly, welcoming, and asked if there was anything they could help with or do for us. We got so many helpful suggestions from the staff to help make our trip easier while moving around DC for a few days. The hotel is clean and beautiful. The restaurant is very pretty, the food is amazing, and the staff remembers your name, even if you are only there for a few days. This is the best hotel I have stayed in around the DC area, probably the best anywhere and I'll be a return customer in the future.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Emonie

Relaxing

10/10

Exceptional

25 Feb 2026

Andrea

It was amazing the spa is so nice

Partner

10/10

Exceptional

24 Feb 2026

Amber

The hotel is very nice

10/10

Exceptional

22 Feb 2026

Tiffany

Great stay+ staff is awesome! Thank you

Partner

10/10

Exceptional

22 Feb 2026

Adam

A rooms a room, but people are the place, and it’s the people here that make this place. These are just some of the people I’d like to say thank you to.

For this part of my visit, I most certainly want to thank Hugo, for making me feel safe to be myself. Which is a true talent! For honestly helping, and being sincere.

I want to think Daya, for always treating me with kindness, and patience.

I wanna think the guys at the door, particularly DJ. And I really hope I got that name, right. If not, I’ll just write another one. just to be sure I get it right

I want to thank Jessica for all for all of her assistance and participation, and assurance

I do not wish to ‘mostly’ thank anyone, but I need to sincerely thank Judit. Her professionalism is special as she’s lived in a hotel. She has been incredibly helpful in helping me figure out how to live in a hotel room. I cannot thank her enough, and I will thank her again.

Self

10/10

Exceptional

22 Feb 2026

Adam

I had a small problem with my room and needed to be moved. I was moved in 30 minutes. The people who were very helpful and kind.The staff here is wonderful. I particularly want to shout out to Hugo, I hope your trip in Florida is going well, who made a bad situation, feel as though it was under control. It is a great thing when people stop being polite and start being for real nice.
So I have to say Hugo is for real nice. And I have to say that compassion and kindness are not things that are just written on the wall here. Instead, they are practice by a staff I can’t stop praising.

Plus, the views really nice

Self

10/10

Exceptional

17 Feb 2026

Emma Jane

The pool and spa area was so great and the robes they put in the room are FABULOUS

Family_with_children

6/10

Pleasant

17 Feb 2026

Eileen

Staff was very good. Sheets were rough and scratchy and way over starched. Not comfortable at all. They took the free coffee away too early. Rooms were very loud and we heard construction start at 630am. Pillows were pretty awful too. Wont stay here again and wont recommend.

Partner

10/10

Exceptional

16 Feb 2026

dean

Every part of the hotel and every member of their hospitality team ( they’re not just “staff” here ) is noticeably held to very high standards. Great amenities in the room, visit the pool which has a whirlpool & coed sauna and men’s and women’s steam rooms in the locker rooms. The Four Seasons without the pretentiousness and at a great rate. We will definitely return

Partner

4/10

Poor

15 Feb 2026

Brittney

Staff Was amazing answered all my questions
Pool Area was very messy .. there was towels everywhere even at 9am on a Sunday morning .. It would be best to have pool staff that could come and collect the towels maybe after an hour ?!?!
Valet Sucked ! We got downstairs at 10:15 and didn’t pull off the lot until 10:50 !! . Valet “lost the car” and asked us do we remember where it was parked .. After my boyfriend explained they advised to give them 5-10 mins … 20 mins went by and they drove around with a car that looked the same but it wasn’t ours ! after a 3rd conversation was had with another individual they advised that they mixed up the tag assigned to the truck with another guest car .. My boyfriend had to walk over there and point out his keys .. Which lets us know they had never looked for the car in the first place.. If I do decide to stay again .. I will be looking for alternative parking

Leisure Partner

10/10

Exceptional

15 Feb 2026

Julian

Yes

4/10

Poor

08 Feb 2026

Pearl

Excellent location to monuments. Room was nicely renovated. They Provided coffee in the room but hotel only provided one mug. Within hours of arriving I received a text asking if there’s anything they can do to improve my stay. We requested the extra mug and extra coffee. No one ever responded. Next day I called front desk for the extra coffee mug and it was delivered. However, after housekeeping cleaned the room, we were back to one mug. Restaurant prices were extremely expensive.

Leisure

10/10

Exceptional

07 Feb 2026

casimir

It was perfect.

Business Family

4/10

Poor

06 Feb 2026

Diego

The room was disappointing. Loads of light in. Last night was transferred to a suite. The same or worse problem with light coming in the room.

Leisure Partner

8/10

Excellent

02 Feb 2026

Pamela

Room was spotless, door man was amazing but the front desk was not friendly. When I asked front desk about a charge on my card $600 I received nothing but attitude.

Partner

10/10

Exceptional

02 Feb 2026

Donna

Great

10/10

Exceptional

29 Jan 2026

latasha

Service was Excellent, very comfortable stay

10/10

Exceptional

28 Jan 2026

George

Very nice hotel conveniently situated very close to the Trump and Kennedy Center.

Very comfortable rooms.

Breakfast great quite pricey.

Service is efficient and friendly

Leisure Partner

10/10

Exceptional

26 Jan 2026

Angus

incredible stay at the Watergate! One of the best hotels I've ever stayed in!

Business Self

2/10

Poor

20 Jan 2026

Brandon

Room smelled like cigarettes and marijuana the entire night people were stomping and knocking on my door all night charged me a good chunk for parking and valet service and my brand new Yukon Denali now absolutely stinks of cigarettes

Partner

8/10

Excellent

20 Jan 2026

Emalie

This is a beautiful, well-maintained hotel with a refined atmosphere and excellent attention to detail. The rooms and common areas are spotless, the views are lovely, and the pool, hot tub, and sauna are standout amenities. The location is ideal, close to the train and very easy to navigate via Uber, making travel seamless and convenient.

I rated this stay four stars for two reasons. The onsite restaurant offers a very limited menu at prices that feel disproportionate to the quality. While that alone would not have impacted my rating, my interaction with the afternoon receptionist on 1/13/26 ultimately did.

After a full day of travel, the receptionist was noticeably curt upon our arrival. His demeanor shifted once we changed from travel clothes into business attire. While this did not personally affect my stay, it raised concerns about how guests who may not present a certain way (or who have fewer resources) might be treated. A property of this caliber should offer consistent professionalism and respect to all guests. You never know who you are serving, and it was clear he recognized his mistake within a few hours and his attitude shifted.

Overall, an elegant hotel with excellent amenities, views, and location with lots of potential. With more consistent front-desk service, it would easily meet a five-star standard and be comparable to my experiences in five-star hotels nationwide.

Side note: Tazza Cafe is one block over, and is a lovely place for breakfast or lunch.

Business_and_leisure Friends

10/10

Exceptional

18 Jan 2026

DeJon

Perfect

Leisure Partner

8/10

Excellent

11 Jan 2026

Stephen

Beautiful hotel! Love the renovations. Booked because I wanted to use the pool and it was closed for renovations. It was supposed to open the next day but then no one knew if it was still closed or not. But still loved the hotel, great staff, lovely room, great overall value!

Leisure Partner

10/10

Exceptional

04 Jan 2026

Anthony

The chicken and waffles used to be our favorite breakfast when we stayed at the hotel including the apple and cinnamon pancakes. It was a little disappointing to see it was removed from the bed and breakfast.

10/10

Exceptional

04 Jan 2026

Kellynne

Room was clean, bed was comfortable and staff were great! There are no USBC plugs in the room so make sure to bring a brick. Just USB plugs.

8/10

Excellent

03 Jan 2026

Irina

Room was clean but we had some issues with the balcony’s door that was solved fast. Our was a short stay so we didn’t have time for amenities but what really impressed me was the elegance of the hotel. Staff very friendly and helpful.

Leisure Family

4/10

Poor

03 Jan 2026

Blessing

Big roach in my bathroom and another roach near the elevator

Leisure Self

10/10

Exceptional

02 Jan 2026

Donald

The accommodations were fabulous, service, white glove, location and setting spectacular.

Leisure Partner

6/10

Pleasant

02 Jan 2026

Robert

Room service came in the room while my wife was about to get undressed without knocking! So to rectify the upgraded the room

Partner

10/10

Exceptional

01 Jan 2026

Mila

Wonderful saunas, pool and jacuzzi. We are coming back!

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Deanna

The service from the staff members was impeccable. Our room was neat and clean. However, the ADA shower made a huge, wet mess with every use. We had to place several towels in front of it to soak up all of the water. I would not recommend a room of this type. We only chose it because that's all that was available.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Haibin

Great area, friendly worker. Walkable. Nice place to stay.

Leisure Family

8/10

Excellent

23 Dec 2025

Marlita

The staff were great!

10/10

Exceptional

22 Dec 2025

Suren

Our check in was quick and efficient. Friendly staff, provided helpful tips. We also received free upgrade of our room for a better view and space. Thank you!

10/10

Exceptional

21 Dec 2025

Karl

Great location! Fantastic service! Highly recommend!

10/10

Exceptional

18 Dec 2025

David

Quality of cleanliness

Leisure

6/10

Pleasant

16 Dec 2025

Omoteseme

For the property to be considered luxury, a lot of work will need to be done. Upon checking in I noted, the bed linens to be dingy-did not look fresh at all, the carpet was also with smudge, water stains on most surfaces-giving it an unclean appearance. There was a strong sewerage smell through the room and it was very pungent in the bathroom. Overall the room was not at all luxury so lower your expectations while booking. The lobby was not decorated with any Christmas lights or ornaments like most hotel lobbies especially ones that are supposed to be luxe. I went to the restaurant before checking out and there was only one table sitting…the staff uniforms were with stains and because of the lack of ambience and consistent lack of detail throughout my stay, I decided to go to Four Seasons for brunch instead. Rooms need to be refreshed. Get into the details if you want to be a luxury hotel.

Business_and_leisure

10/10

Exceptional

15 Dec 2025

Caleb

The outlet on one side of the beds didn’t work but other than that we had fantastic service and they had no problem helping out with the exit bill for our troubles we would 100% stay again

10/10

Exceptional

15 Dec 2025

Marc

The staff was great. The room and bed was so comfortable. A great stay.

Friends_and_family Family

8/10

Excellent

14 Dec 2025

David

Yes