Name: Hill River Resort By West Western
Address: Left Bank, Aleo (near Mall Road), 60, Manali, IN

2/10

Poor

05 Jun 2026

Bajwa

Very bad service staff and cleaness

Self

4/10

Poor

06 Mar 2026

Simran

I booked this hotel through Expedia because it had a 4-star rating, excellent reviews, and showed a location just 0.44 km from Mall Road. Unfortunately, the experience was extremely disappointing and felt misleading.

The overall cleanliness was unacceptable. Carpets in the room, reception, and hallways looked extremely dirty. The furniture fabric and cupboards were very dirty, baseboards were not clean, the floor had burn marks, and even the room phone had accumulated dust on it. The washroom had a strong drainage smell and the tiles were not properly cleaned.

While the staff were friendly, the condition of the property is far from what anyone would expect from a 4-star hotel. The rating and reviews online do not reflect the actual condition of this place.

Partner

8/10

Excellent

30 Nov 2025

sanjay

I had parked my car perfectly but some untrained person while re-parking it at night scratched and dented it which I came to know in the morning.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Narwnder

Hiden Gem of Manali just 10 minutes walking distance from Mall Road with ample space of Parking . When we arrived at hotel , really loved the vibe and the check in process is very smooth and we requested for the room upgradation and they upgrade our room and provide us room with balcony mountain view and we don't want roadside view so we decided to choose the backside room with balcony and I must say the room and the view from the balcony was impeccable and we enjoyed the peaceful mountain view from our balcony, the sitting from the balcony is so spacious so you can even enjoye your breakfast over there. And the room has great amenities like hairdryer , hot and cold ac, mini fridge, flat screen TV and geysers. For evening entertainment they have many things like Playing zone for kids as well as for adults , beautiful lawn and a great space for private party with great sound system, evening bonfire was a key feature 😀. The food was very delicious and must appreciate for their 24×7 open restaurant services.The staff were very courteous and helpful. Overall the stay was very comfortable and we really enjoyed our stay at Hill river Resort by West Western.. Will surely come again very soon....highly recommended if you are coming to manali

Leisure Family_with_children

10/10

Exceptional

24 Jul 2025

Zigme

Our stay at Hill River Resort was excellent from start to finish. The property is located in a calm and scenic area of Manali, just a short distance from Mall Road. It’s peaceful yet convenient, which made it the perfect base for exploring the town.

The room was clean, spacious, and well-furnished, with a comfortable bed and all the essentials provided. The balcony offered lovely views of the surrounding greenery, and everything in the room worked perfectly—from the climate control to the hot water.

The food at the resort was consistently good throughout our stay. The restaurant served a nice variety of options, and every meal we tried was fresh and flavorful. Dining with a view made the experience even better.

The staff were friendly, professional, and always ready to help. We felt well taken care of the entire time. Check-in and check-out were quick, and the team was attentive without being intrusive.

The resort also had a few thoughtful extras like indoor games and open lounge areas, which added to the relaxed vibe of the place.

Overall, Hill River Resort delivers great value for money. It’s a clean, well-managed property with a welcoming atmosphere, good food, and a beautiful setting. I would definitely recommend it to anyone visiting Manali—whether you're traveling as a couple, with family, or on your own.

Leisure Friends

10/10

Exceptional

11 Jul 2025

Aman

I had such a pleasant experience staying at hotel Hill River Resort By West Western This 4-star hotel was outstanding. The facilities were modern, well-maintained, and elegantly presented. The staff displayed the highest level of professionalism and hospitality, ensuring all my needs were met quickly and efficiently.

The room offered great comfort – from the plush bedding to the amenities provided. Dining at the in-house restaurant was a delight, offering both local and international dishes. The hotel's central location made it convenient for business and leisure.

A highly satisfying experience – I would recommend this property to anyone seeking comfort and quality.

Leisure Partner

2/10

Poor

30 Mar 2025

Sandeep

.

10/10

Exceptional

13 Mar 2025

R

Nice clean hotel and good service

Good hotel and staff very good and very friendly

Partner

8/10

Excellent

28 Nov 2024

Tony

A very good value for money hotel

Really good value for money, really nice room and comfortable bed, I had a fabulous great comfortable sleep after a long day of journey miles. Very good

10/10

Exceptional

28 Nov 2024

Monika

The stay was comfortable. The room was very compact however the cleanliness is well maintained.Have stayed in la many times, always had a great experience the staff, suite and food never disappoints. Services are top notch||You must book this hotel

Leisure Partner

10/10

Exceptional

20 Aug 2024

Harsh

Staying here was a pleasure. The location could not be better just a short stroll to Mall Road. The food was exceptional and the garden area was a peaceful retreat. The gym was well maintained which was a bonus for us. The rooms were clean and well appointed and the staff was friendly and the service was great.

Leisure Family

10/10

Exceptional

20 Aug 2024

Tushar

Hill River Resort offers the perfect blend of comfort and convenience. The rooms where is spacious and offer great amenities. The location was ideal for our daily outing. We love the food and the staff was always ready to assist with a smile. The bar had a good section and disco was a fun way to end our evening.

Leisure Partner

10/10

Exceptional

20 Aug 2024

Verified traveler

Fantastic experience

Our stay was fantastic. The location is perfect just minutes from Mall Road. The garden and gym were great for relaxing and staying active. The food was delectable and the rooms were comfortable with a great view. The staff was incrediblely welcoming and the bar and disco added to the overall experience.

Friends_and_family Friends

10/10

Exceptional

20 Aug 2024

Ria

The proximity to Mall road made it easy for us to explore. The rooms where luxurious and the garden was a beautiful spot to relax. We enjoyed the food which was both delicious and diverse. The staffs service was impeccable and the bar and disco were perfect for unwinding in the evening.

Leisure Partner

10/10

Exceptional

13 Aug 2024

Chandrima

Hill River Resort was exactly what i needed a quiet place to relax and unwind. The sound of the river was so soothing, and the room was cozy and comfortable. I loved waking up to the mountain view every morning.

Business_and_leisure Family_with_children

10/10

Exceptional

13 Aug 2024

Verified traveler

The nature lover's retreat

This hotel was an absolute paradise for me. The sound of the river the fresh mountain air and the lush greenery created an ambience that was pure magic. The room with its large window offered breathtaking views of snow capped peaks. It was our memorable stay.

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

Vidya

I was impressed by the level of care and hospitality at this hotel. The staff went out of their way To ensure our comfort from arranging transportation to accommodating our dietary preferences.

Leisure Family

10/10

Exceptional

13 Aug 2024

Anil

This hotel offered the best of both worlds. We spent our morning tracking through the nearby hills and our afternoon relaxing by the river. The hotel staff helped us arrange exciting activities like paragliding and river rafting and making our trip to Manali unforgettable. Our trip was combined with adventure and relaxation.

Leisure Friends

10/10

Exceptional

13 Aug 2024

Verified traveler

Romantic retreat in the hills

My partner and I choose this hotel for our anniversary and it exceeded our expectations. The cozy ambience and the privacy offered made our stay incredibly romantic. We left with beautiful memories and a promise to return.

Partner

10/10

Exceptional

13 Aug 2024

Verified traveler

Family friendly paradise.

We estate at this hotel with our kids and it was an experience to cherish. The spacious rooms, the friendly staff and the outdoor activities kept our little ones entertained. The resort's location allowed us to enjoy nature walks and picnic with stunning backdrops.

Friends_and_family Family