Name: Hotel Casino San Antonio By Enjoy
Address: Dr. Nestor Fernandez Thomas No. 83, San Antonio, 2660000, CL

2/10

Poor

13 May 2026

Patricio

Breakfast was so cheao

6/10

Pleasant

16 Apr 2026

Kathryn

The meals at this hotel are excellent.

Partner

10/10

Exceptional

04 Apr 2026

Jesus

Nice close to shops restaurants

8/10

Excellent

22 Mar 2026

Dolores

Beautiful room

Partner

10/10

Exceptional

04 Mar 2026

Kathleen

It was a million dollar view. We watched as Azamara Quest came into port and it was absolutely amazing to watch the sea lions right outside our window and the fisherman coming in and out in their colorful boats. Also, breakfast was really good as was the staff.

Family

10/10

Exceptional

21 Feb 2026

Leon

Clean room, close to cruise port and helpful staff. Mall with restaurants right next to hotel. Uber will take you to cruise ship. Also, quaint fishing village on the beach in front of hotel. We watched 50+ sea lions feed off the fishermen cleaning fish. We really enjoyed this hotel.

Partner

10/10

Exceptional

18 Feb 2026

Josephine

Clean room, quiet and comfortable bed. Only there's no extra toilet paper

8/10

Excellent

12 Feb 2026

Yang

Everything was good except breakfast menu.
Only hot scrambled eggs with cold hams but plenty of cheese and pastries.

10/10

Exceptional

12 Feb 2026

JEAN-MARCEL

very good

10/10

Exceptional

09 Jan 2026

Edwin

It was clean, conveniently located near cruise terminal roughly 15 minute walk, close to mall and great view of harbour and sunset

6/10

Pleasant

26 Dec 2025

James

This hotel is fine for spending one night before a cruise. The room and breakfast were ok. The attached shopping mall had lots of stores including a large department store and a grocery store where we picked up a couple items.

6/10

Pleasant

06 Sep 2025

Christian

No Pool

Friends

8/10

Excellent

20 Apr 2025

Belus

Very nice hotel with a GREAT VIEW, one thing they have to inpruve, they dont have a restaurant, they said that soon is coming one

Partner

10/10

Exceptional

22 Mar 2025

Millie

Service is very good, friendly and professional staff. Location is ok given the town. Not much (anything) to do there, but for one night the hotel is ok.

10/10

Exceptional

18 Mar 2025

Harold

Price was right, convenient to cruise ship
Complimentary breakfast
Super helpful staff

Leisure Partner

10/10

Exceptional

27 Feb 2025

Rhonda

Great food, ocean views, walking distance to cruise ship

8/10

Excellent

02 Feb 2025

Ioan

Proximity to port = big plus.
English speaking personal very rare. Exception front desk person.
No excursions available from front desk.

10/10

Exceptional

31 Jan 2025

mark

Wonderful location by the port.

Leisure Friends

10/10

Exceptional

06 Jan 2025

Ann

We got to check in early. We loved our room and the restaurant! The hotel had a shuttle to the cruise terminal and the staff was so helpful!

Leisure Partner

8/10

Excellent

06 Jan 2025

Lisa

The view down into the active harbor and the easy walking make this a great location.

Leisure Family

8/10

Excellent

01 Dec 2024

John

The hotel is at the fishing port where there are numerous excellent fish restaurants albeit in not well-maintained surroundings. Watching the Sealions is a treat and there are many homeless but friendly dogs. The market has many stalls catering to children.

Partner

8/10

Excellent

01 Dec 2024

Barbara

Rooms and staff are fine.

8/10

Excellent

02 May 2024

Boudewyn

We liked the location. We could look down at the pier and see the sea lions from our room.

Leisure Partner

10/10

Exceptional

24 Apr 2024

august

good service

surprisingly no problem checking in early, staff friendly , good location as well, only problem toilet clogged during our stay right before we checked out

Friends_and_family Friends

10/10

Exceptional

08 Apr 2024

Magdalena

Nice location , near cruise port , connected yyo a shopping mall and near open market. Ocean views through out . .
Good breakfast selection . Nicely decorated dining area , lobby could use more sitting areas for guests. Elevators only stops to a floor pressed first , it doesn’t stop in between floors to pick up causing longer wait .

Leisure Partner

10/10

Exceptional

08 Apr 2024

Magdalena

From our room to the hallways going to tithe elevator and in the dining areas you see ocean views which is great . Good breakfast selection . Dining area is well- designed and modern. Hotel is connected to a mall and open market is next to it , near the cruise port .
We had the executive room and it’s on a corner room that has the city cues on one side and Oceanview on the other The room was huge but there’s so much excess space that the hotel could probably put 2 loungers instead of just one and a small table for eating if you want a room service .
The smaller room we had the night before had a safe, this room didn’t . I asked for a safe , even a portable one but they never brought one in .Only a portable AC in the room , not built - in .
The window covers were difficult to open .

Leisure Partner

10/10

Exceptional

25 Mar 2024

Verified traveler

No complaints about hotel interior but exterior is a total turnoff.

Friends_and_family Friends

6/10

Pleasant

18 Mar 2024

Martin

Value not worth the price.

Leisure Partner

6/10

Pleasant

07 Mar 2024

Jeff

Very convenient

Since we were going on a cruise, this was walking distance to the ship. Perfect. Place was clean and comfortable. We don't \"enjoy\" casinos, but it worked for us.

Partner

8/10

Excellent

20 Feb 2024

Doris

Nice location for outdoor booths of shops and eateries and a small mall next door. We got the executive suite which was nice but was lacking more ceiling lights and table and chairs. No coffee/tea maker but had 2 complimentary bottle water.

Leisure Partner

8/10

Excellent

19 Feb 2024

James

The exterior of the building looks rather shabby. The interior and room are in excellent shape! Staff is pleasant and helpful.

Leisure Partner

8/10

Excellent

19 Feb 2024

Bonnie

Great for one night stay

Great fir one night before heading on a cruise ship

Pros
Price, location, shower with hot water, working air con, quiet and nice view from the rooms

Cons
Terrible internet, bed was a little too soft, restaurant was pricey with bar food.

For the price we would give this 7/10 but if internet is important to you I wouldn’t recommend to stay here.

Partner

6/10

Pleasant

19 Feb 2024

Jackie

Great view

Great view, on harbour. Perfect for cruises. Breakfast not good - disorganised, running out of food, cutlery!

Partner

2/10

Poor

19 Feb 2024

Elizabeth

Stay clear

It was a very unpleasant stay our room had no air-conditioning and no Internet. It doesn’t make for a great holiday. there’s nothing to do around here you’re much better just stay in Santiago and just come here if you’re going on a cruise the day of the cruise or one day before. They do not care whether you have Internet or air-conditioning. It’s not their problem. Stay away find another hotel in Santiago. Just take a Uber here the day of the cruise. It’s a dirty, dirty city.

Friends_and_family Family

4/10

Poor

14 Feb 2024

Ann

Convenient location, reasonable price but the entire hotel needs total renovation.

Leisure Partner

6/10

Pleasant

25 Jan 2024

y

Short stay

We chose this hotel because of its proximity to the cruise terminal, and to be honest, that's its only redeeming feature.
Reception staff were excellent, but everything else was pretty average.

Partner

6/10

Pleasant

20 Jan 2024

Gisela

Staff members was very helpful and very knowledgeable

Leisure Partner

10/10

Exceptional

12 Jan 2024

Richard

Everyone is great and Bruno, Andrea and Ignacio are all excellent customer service.

Leisure Family

10/10

Exceptional

12 Jan 2024

Dane

Enjoy

Finding the front entrance was a bit trying as we walked from bus station.

Friends_and_family Family

8/10

Excellent

09 Jan 2024

Chris

The hotel is a few minutes walk from San Antonio port (DP World). The room we were given was very clean with a great view to the harbor. The included breakfast is not very good with limited items. The surrounding area has a lot small shops and restaurants, but it is pretty dirty. The harbor has a lot birds and sea lions for animal lovers. Overall a not bad place to stay when visiting the port or catching a cruise ship.

Leisure Partner

6/10

Pleasant

03 Jan 2024

Jonathan

This was our final stay on land before embarking on a cruise out of San Antonio. And while it's a perfect location and generally good hotel, it was actually our only option.

I arranged a room with a view - it was on the 11th floor and did not disappoint. Watching the array of boats and ships working and moving throughout the bay was like watching a tilt shift video. I could have spent an entire day doing only that. Unfortunately, however, the AC did not work in our room so roaming the streets of San Antonio was a good alternative.

There was a breakfast included with our stay, but that was nothing to write home about. Hotel staff in general were not especially helpful or friendly compared to two other hotel stays in Chile. They did have sign-ups for a $10 (USD) taxi ride in the morning over to the cruise terminal, but otherwise didn't go out of their way to interact with guests.

Regarding other options in the area, there were several non hotels but they didn't offer the level of comfort of a hotel (excepting the non-functional AC). Had I been traveling alone, I most likely would not have stayed at this hotel.

Leisure Family

8/10

Excellent

02 Dec 2023

deborah

Air conditioning did not work. Poor lighting in bathroom. Generally tired

Leisure Partner

4/10

Poor

01 Dec 2023

Maria

The bed is in terrible condition…. These bed should be changed long time ago…. The mattress is destroyed…

10/10

Exceptional

05 Nov 2023

Richard

excellent

Leisure Family

4/10

Poor

30 Sep 2023

Richard

Had to change rooms. Poor lighting in rooms. Blinds missing or broken. Check-in process was slow. Food at restaurant cold and poor quality.

Leisure Partner

6/10

Pleasant

11 Aug 2023

Ricardo

late check in. Even though they had rooms availables did not allow to go in 30 min before the check in time. many people had to wait and then check in process was slow.

Leisure Family

10/10

Exceptional

24 Mar 2023

Richard

Excellent

Leisure Partner

10/10

Exceptional

19 Mar 2023

Darrell

Close to the port. Room and view from room was great. Cleaning staff were able to get the broken fridge replaced within 3 hours of our arrival.

Leisure Partner

4/10

Poor

21 Jan 2023

Kavita

Our cruise ship changed the Port and we asked to cancel and refund money 2 months before the stay and they still did not credit our money. Bad customer service

Leisure Friends

8/10

Excellent

13 Jan 2023

Tammy A

Good, clean place to stay before a cruise

The hotel was clean and the staff were very nice. We stayed for one night prior to a cruise. When our ship arrived late, they let us have a complimentary late checkout. They had 2 taxis offering transportation to the cruise terminal for $10 USD. The bed didn’t have much support, and wasn’t very comfortable. The room got very hot during the day because of the sun shining on the windows even though the shades were down, but it was very comfortable at night. We are at the restaurant in the hotel/casino. Decent food, nice, but slow service. There was a portable AC unit that helped if you could sit or lay in front of it.

Partner

10/10

Exceptional

11 Jan 2023

John

View from room was great .Close to shopping and restaraunts

Leisure Partner

8/10

Excellent

17 Nov 2022

Julita

Enjoyed a good time!

We are enjoying the ocean view of the local harbor with fishermen, shops, and sea lions. The ocean breeze is welcomed after the heat of the city. The casino has limited slot machines but they were entertaining. We entered a blackjack tourney which was enjoyable as well. There is a breakfast buffet that was delicious and also pleasing to the eye. Great stay!

Partner

6/10

Pleasant

08 Aug 2022

Maria

The parking must be pay first and then they payback, very absurd that they don’t have any own place for park

Partner

10/10

Exceptional

13 Jul 2022

Nelson

Nice view from your room

Leisure Family

4/10

Poor

27 Dec 2021

ERIKA

Mucho ruido con el tipo de cortinas que usan. Chocan unas contra otras y no dejan dormir. El edificio suena, la estructura hace sonidos raros y da miedo que pueda colapsar.
La habitacion es grande y limpia pero no hay secador de pelo, plancha, suficientes colgadores, etc.
No hay agua en la nevera. Deberian estar equipadas y cobrar en caso de utilizarlas. Pase toda la noche sin agua que tomar y me dijeron debía bajar a buscar si queria.
La vista es bonita y entretenida. Pero como dije anteriormente la estructura del edificio suena mucho. Da miedo que pueda colapsar.

Leisure Family

6/10

Pleasant

26 Dec 2021

Diego

I don't like the attention of the staff... I like the location and good view to the see and the facility..

Business_and_leisure Partner

6/10

Pleasant

19 Mar 2020

Verified traveler

Very close to the cruise port. Condition of my room was fair. The safebox was not fixed to the wall. Chair was broken. Shower was defective.

The restaurant did not have a few things in the menu. Food portion was too small. Breakfast was very good.
Staff was great.

Leisure Self

8/10

Excellent

15 Mar 2020

Verified traveler

Nice hotel convenient to cruise port

Very busy hotel and staff took care of everybody as quickly and efficiently as possible. Good breakfast with a decent variety offered.

Partner

8/10

Excellent

11 Mar 2020

Josph

Was close to the taking the cruise. The hotel was close to most amenities. Good walking areas, rooms were clean and quiet.

Leisure Partner

8/10

Excellent

19 Feb 2020

Christopher

A great room in a dump of a building

An amazingly clean and comfortable modern hotel room in an otherwise drab and run down building.
Wonderful harbour views from the room.
Totally disinterested staff

Partner

10/10

Exceptional

17 Feb 2020

Amy

South American cruise

Great location when going on a cruise

Partner

4/10

Poor

15 Feb 2020

mary

Not first choice, only choice.

Check in took 50 minutes. 1 of 3 desk clerks spoke very limited English other two nil. Only place to eat was casino (charge to get in). Ordered , waited and hour and left with NO dinner. Ice has to be ordered thru restaurant. On first entry u notice multiple broken windows in foyer. When got into room it was 92 degrees and took 30 minutes to cool. Room was basic ,clean and bed comfortable.

Friends_and_family Friends

10/10

Exceptional

04 Feb 2020

Verified traveler

The hotel was in a great location close to cruise terminal and fish market.

Leisure

4/10

Poor

24 Jan 2020

Ron

Very slow check in procedure. Took at least 1/2 hour per person. Gave us a room with no air. They knew it had no air conditioner because there was a large floor fan in the room.

Leisure Friends

2/10

Poor

18 Jan 2020

Jun

I booked hotel with you, did you charger me? Hotel charged me when I check inn.

10/10

Exceptional

10 Jan 2020

karl

Casino hotel San Antonio Chile

Nice hotel! In port city of San Antonio Chile
Comfortable clean great view of harbor close to cruise ship terminal!
Nice breakfast included

Partner

4/10

Poor

05 Jan 2020

Verified traveler

Very poorly run facility despite the generally friendly demeanour of the staff. No aircon for most of day very poor lighting. Rather expensive relative to STGO. TV didn’t work (asked for repair. No action.) Do yourself a favour. Stay in STGO.

Leisure Partner

10/10

Exceptional

07 Dec 2019

Linda

Antonino

This hotel was right on the waterfront in San Antonino. Every room has a fabulous view. Our room had a whole wall of floor to ceiling windows so We were able to watch the sea lions bask in the sun. The room was very modern, comfortable and clean. A very good breafkast buffet was included in the price. The hotel staff were also great. They gave us directions to the bus depot and arranged a taxi for the following day. Great service

Partner

8/10

Excellent

07 Dec 2019

Peter

Overall OK and above my expectations clean and comfortable room size big

Leisure Family

8/10

Excellent

06 Dec 2019

Verified traveler

very interesting view from the room.
helpful staff

Leisure Partner

8/10

Excellent

09 Jun 2019

qiang

Check-out lasted too long for their proper internal system, an disappointment. The rest is OK.

Friends

8/10

Excellent

05 Apr 2019

Verified traveler

Fantastic view of the harbor and fish market. Great coordination by the hotel staff for those of us who were pre-night cruisers and needed transportation to the port. Room was comfortable and the restaurant offered some wonderful choices. Tasty buffet breakfast and excellent service.

Leisure Partner

8/10

Excellent

19 Mar 2019

Paul

The Only Place in Town

Looks like the only higher level hotel around and a bit overpriced as such.
Has excellent views and right by attractions of waterfront, pier, sea lion colony and fish markets.
Not an obvious approach with no signs to front door so we ended up being escorted through the casino in the basement.
Pigeons and other birds adorn the outside so there is a layer of guano all along the road outside which must be crossed to reach the lobby.
Some rooms have large pillars obscuring a third of the window views but they did move us some hours after we requested it.
Easy 10 minute walk to cruise terminal and 15 to bus station.
Strict 3pm check in policy.
Breakfast good.

Partner

8/10

Excellent

09 Mar 2019

Verified traveler

Broken window in our room. A problem with exterior cleanliness due to marine and other birds. It is understandable but a little more effort required. Would stay there again. Food was excellent.

Leisure Family

8/10

Excellent

18 Feb 2019

Verified traveler

we liked the big room and the view. the staff were great.

Leisure Partner

6/10

Pleasant

01 Feb 2019

Brian

Staff needs to be more helpfull

The good: Every room has an ocean view, food stores and small restaurants in walking distance. The bad: Staff not very friendly and speak very little English (the doorman/security literally stood and simply watched as my daughter was struggling to get her luggage through the lobby doors and did nothing to help), nothing to see or do in the area except a casino which I didn’t visit. Ok if your waiting to board a cruise ship but not much else.

Partner

8/10

Excellent

15 Jan 2019

James

Recon

It was good was looking at port as I have ship my car from there to texas

Friends

10/10

Exceptional

15 Jan 2019

Verified traveler

Everyone was amazing and I love the location. It was within walking distance of shopping center and restaurants. Definitely recommend this hotel.

6/10

Pleasant

28 Dec 2018

Verified traveler

Bad experience

The a/c vents need cleaning desperately. The bathroom is much too dark and you feel as though you are in a cave. The shower leaks, the toilet leaks and there's mildew on the ceiling from the toilet above. Wifi only works well in the lobby. I would not stay here again and would not recommend it. The view, however, is great.

Friends

8/10

Excellent

23 Dec 2018

Verified traveler

Decent hotel for the area. Nice view of the harbor. Hotel should provide coffee in the room - you have to buy the coffee pods

8/10

Excellent

19 Dec 2018

Verified traveler

The floor ti ceiling windows in the room. Great views!

4/10

Poor

18 Apr 2018

Wilson

Cleanliness and lack of maintenance

The walls and curtains were dirty, stained. Curtains were not working, as well. They could not be lifted. Heating also was not working. The staff at the front desk informed that they use to have the heating disconnected because they are going through Autumn and only turn it on during the winner. However, they forget that 10°C to 12°C (50 - 54F) is pretty cold for some foreigners that come from warmer countries. There is a visible lack of maintenance and care to a beautiful building and magnificent views in front of it.

4/10

Poor

13 Feb 2018

Bob

Not a great experience.

Most of the staff don’t speak English. Restaurant service was unforgivable...waited 45 mins for simple food when only a handful of people in there. Then messed up bill. Only 1 elevator works. Lovely coffee pot in the room, but no coffee in our room or our friends’. Had to specifically ask. However, the rooms are clean and spacious with lovely updated bathrooms. AC works well. Better training of staff would help them out a lot!

6/10

Pleasant

13 Feb 2018

Verified traveler

San Antonio

Driving there and parking were difficult because of poor signage and closed off streets; hotel does not have its own parking but rather shares space with a very busy mall. The entrance to the hotel was blocked off so we could not drop off our luggage before parking. Check-in was difficult because they could not find our Expedia confirmation for some time. Check-out was even more difficult because they insisted on charging us again for the room, even though we had prepaid through Expedia. Since no one was on duty who spoke English and my Spanish is limited, it took a long time to get this straightened out.

6/10

Pleasant

17 Jan 2018

Shar

great location

Great location but rather expensive for a hotel that would cost sixty-five dollars in NAmerica.

8/10

Excellent

25 Dec 2017

Jose

Perfect location for those taking the cruise to the south. The port is just a cargo port.

Partner

6/10

Pleasant

21 Dec 2017

Bill

Wonderful location and modern room but quite expensive considering the location

Partner

10/10

Exceptional

14 Dec 2017

Verified traveler

Lovely

Lovely hotel , great staff, great food, and we arrived during a celebration weekend so we also enjoyed some local entertainment. Very close to the port where our cruise ship docked. Handy!

Family

6/10

Pleasant

08 Dec 2017

Norm

Nice view of the Commercial port but....

The hotel is ok, Not a 4 stars but a 3 Stars. Looks like they are trying to improve it but it has just the basis (maybe lack of customers, funding etc). It has a coffee machine in the room but they don't provide any capsule for the coffee so they should not even have the machine in this case. Upon our arrival there was only one elevator working but it got fix the next day. Breakfast is really basic nothing to write home about it. The rooms are clean and confortable but it stops there. It is quiet at night but if someone walk in the corridor you hear every thing. The safe in the room is not even fix to anything therefore someone could pick it up and walk away with it so why have a safe in this case if it is not secured to anything? We would stay again but only for one night as the city does not have a lot to offer except many casinos.
Staff were helpful but very limited in other language even in English

8/10

Excellent

04 Dec 2017

victor

A Gem !

Wonderful view. Good music - I saw a good show and it was free plus a free drink !
Good Restaurant !

8/10

Excellent

28 Aug 2016

margaret

Beautiful view and friendly staff

Our stay was pleasant with a beautiful view from the window pane wall. The staff were helpful and spoke a bit of english while helping us learn spanish!

10/10

Exceptional

25 Nov 2015

Doug

Great Experience

The location was perfect, the hotel restaurant was excellent, and the hotel staff was very accommodating.

10/10

Exceptional

21 May 2026

Patricia

Es un hotel recomendable, muy buen bar, muy buen desayuno la habitación limpia y muyu buena predisposición del personal.

Partner

10/10

Exceptional

12 Apr 2026

Francine

Bien situé car près du port. Shuttle organisé par l’hôtel. Centre d’achats juste à côté. Belle vue sur les phoques et pélicans.

Partner

10/10

Exceptional

05 Mar 2026

Fatna

Magnifique chambre avec vu sur l'océan et le port. Personnel agréable. Parking gratuit dans le centre commercial. Petit déjeuné correct

Partner

10/10

Exceptional

02 Mar 2026

Brigitte

Grande chambre, grande sdb, bon petit déjeuner, vue sur le port et la mer. Personnel très aimable et disponible pour aider- avec le sourire. Situation parfaite pour prendre un bateau de croisière

Self

8/10

Excellent

10 Feb 2026

ANTONIO

Localização! O hotel na verdade merece 3,5 estrelas no máximo!

Partner

4/10

Poor

18 Jan 2026

felipe

Malo el aire y lenta la atención