Hotel Boutique Lagunillas Casablanca

6/10

Pleasant

16 Feb 2026

James

Room in serious need of upgrades. The hair dryer started smoking when turned on, the shower leaked on the floor, the wooden floors need refinishing the TV didn’t work, the person who runs the bar tells you the price and when collecting it’s always different and of course higher. Any bar/dining that does not allow signing
To the room or use of a credit card is probably not 100% scrupulous

2/10

Poor

08 Jan 2026

Connor

The room was large and the bed was comfortable but there are virtually no amenities, no bottled water in the room, the towels smelled terrible. No front desk staff available after 10pm.

Self

4/10

Poor

07 Jan 2026

Anuradha

Front desk lacked in customer services. Not helpful to new travellers looking for assistance. Overcharged services when they were to be offered along with the hotel booking.

6/10

Pleasant

05 Jan 2026

Ross

Staff were courtious, there was no restaurant open on the night however we were directed to a nearby restaurant which was excellent.

Leisure Partner

2/10

Poor

05 Nov 2025

Daisy

The buffet provided by the hotel literally had bugs on the food. And i don’t mean a small amount. I thought it was part is the dishes until i got a closer look.

Leisure Friends

6/10

Pleasant

22 Oct 2025

Laura

No air conditioning and hair dryer didn’t work

Leisure Friends

6/10

Pleasant

19 Sep 2025

Barbara

Large room but very basic with tired 70s furniture and terrible towels cheap amenities. Three star hotel at best.

Leisure Friends

8/10

Excellent

21 Jun 2025

Michael S

Conveniently located and reasonably priced. It’s not a five star property, but it is a good bang for you buck.

Leisure Self

6/10

Pleasant

31 Mar 2025

Rahul

Short staffed( may be because of Ramadaan)
Hot food at breakfast finished within 20 minutes & not replaced.

Leisure

10/10

Exceptional

31 Mar 2025

John

Reasonably good hotel, but a bit expensive

8/10

Excellent

02 Mar 2025

Michele

Hotel is located in a quite neighborhood.
Room was really big, so no problem for space.
Bathroom was not really new. In fact, it needs a renovation: shower tiles are dismantling by the water, shower door couldn't close completely.

Business Self

10/10

Exceptional

24 Dec 2024

Naushaba

Disorganized

The hotel room was wonderful. Breakfast was good but disorganized. Two ladies arguing with each other . Did not even ask us if we wanted anything!

Friends_and_family Family

8/10

Excellent

30 Aug 2024

Sumit

Good location. 15-20 mins walk to Hassan 2 mosque. An apartment hotel with a living room and a separate bedroom, and a small kitchen(not fully equipped).

Leisure Family

10/10

Exceptional

21 May 2024

Amina

Good experience, the staff were kind and attentive. Professional from start to finish.

Business

6/10

Pleasant

20 Jan 2024

Joel

The hotel has great staff and offered good transportation to the airport. and the lobby and restaurant look great. Bed is amazing and pillows great, good space in the junior suite. However, the hotel is old, hardwood floors are dinged and stained, carpet in the hallways is very old and looks bad, the bathroom shower had water clogged, with an unfinished concrete look that is not nice (you can see dirt stains in concrete), and there is no Laundry service contrary to what's advertised in expedia.

Leisure

2/10

Poor

04 Jan 2024

Muhammad

Unfortunately, my experience at this hotel was far from satisfactory. The outdated property, coupled with dirty bathrooms resembling tiny chambers, left a lasting negative impression. No slippers were provided, and the restriction to a single key added unnecessary hassle.

Leisure Family

8/10

Excellent

21 Oct 2023

Mubarak

The rooms are wow

Leisure Family

10/10

Exceptional

06 Oct 2023

Jyoti

Excellent customer service

6/10

Pleasant

29 Jul 2023

Michelle

Very tired hotel

This hotel is pretty tired—-torn fabrics, wood floors that are knicked and dented, shower grout that has not been cleaned (or bleached) in ages, and marble that is chipped etc etc. Perhaps it was grand and one time but now it is very tired and in need of a renovation. The room I stayed in had very odd angles and limited space around the bed while the bathroom has ZERO counter space plus dirty shower tiles and grout. I wore my flip flops in the shower it was that gross. Won’t be returning there.

Business

8/10

Excellent

18 Jan 2023

Hassan

A good place to stay. Used for a dine and sleep experience. Missing some basic kitchen stuff though, there is a nespresso machine but no complementary capsules. No slippers either etc. But overall good for the price.

Business_and_leisure Self

10/10

Exceptional

19 Nov 2022

Verified traveler

Lovely hotel

Lovely hotel, convenient for mosque & seafront. Very spacious suite which was beautifully furnished.

Partner

4/10

Poor

03 Jul 2022

Eric

Terrible breakfast options. No regard for international guests. Hot food options limited to 2 items, not refreshed. Coffee options very poor --- even a standard coffee had to be prepared from a machine by the attendant!!
Rooms do not have a desk for guests who need to work and the shower never produced hot water. The lifts had a problem of a gap between the floor and where the lift stopped -- very dangerous for people with sight issues. Terrible internet access.

Business

4/10

Poor

21 May 2022

Ricardo

Far from 5 Star Hotel

Even though the staff is courteous, it doesn't make up for the rundown of the hotel. The main problem is being touted as a 5 star hotel, but since you get to a dirty neighborhood, with beggars and homeless, staying in shock. Initially you think it is a Maps error, but after seeing the sign and look for some semblances with the public photos, you understand what awaits you. The hotel is old, poorly maintained, in a terrible neighborhood, ... Far from what a 5 star customer expects. Simple things, as the lack of a soap dish, in the shower are surprising. I don't understand how this hotel can appear as a 5 star hotel, even in Morocco

Partner

10/10

Exceptional

08 May 2022

Michael

Wonderful experience

Amazing stay. Beautiful room. Chaimaa and staff were wonderful—very friendly and helpful. Location is few blocks from many restaurants. Will definitely stay there again! Rapid and PCR Covid tests available at lab 2 blocks away too.

Self

10/10

Exceptional

03 Jun 2025

karim

tout parfait

super hôtel, je recommande. Réception au top on se sent à la maison.

Business

8/10

Excellent

29 Jan 2025

GUILLAUME

Peut mieux faire...

En 2025 il est difficilement compréhensible d'avoir un hôtel 4 étoiles avec un Wifi quasi inexistant ! Dommage car l'hôtel est bien dans l'ensemble

Business

10/10

Exceptional

26 Jun 2024

Bernardo

Bien

Business

10/10

Exceptional

06 Jun 2024

UMUR

Exceptional Service and Comfortable Stay

I have been staying at this hotel regularly, and it never disappoints. The rooms are always clean and comfortable, and the amenities are excellent. A special thank you to Khawla and Mohamed at the reception for their exceptional service. They always go above and beyond to ensure my stay is perfect. I highly recommend this hotel to anyone looking for a great experience.

Business

10/10

Exceptional

05 Mar 2024

Tarik

Non pas changé les serviettes

Business

10/10

Exceptional

14 Feb 2024

Gerard

Ras

Ras

Business

10/10

Exceptional

16 Aug 2023

Fatiha

Très bel hôtel

Une seule nuit dans cet hotel chic où Amal Wafa et le jeune homme de l'entrée nous ont vite mis a l'aise et accueilli comme il se doit!
Chambre tres spacieuse propre et calme.

Friends_and_family Family

4/10

Poor

13 Aug 2023

Ina

Rien d'extraordinaire je ne reviendrai plus en plus la clim fonctionne pas avec cette chaleur a rénover

6/10

Pleasant

04 Jul 2023

Verified traveler

Décevant pour ce genre hôtel !

L’accueil fut froid et remplie de jugement de la part de la réceptionniste. Nous n’avions pas d eau au départ pour prendre notre douche. Nous avons dû téléphoner à plusieurs reprises. L’air climatisé était pas froide. Nous avions 1 seul rouleau de papier toilette déjà entamé. Point positif ; il est bien situé.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2023

karim

personnel au top

tout est parfait dans cet hotel. propre, confortable et personnel top.

Business

10/10

Exceptional

17 Apr 2023

Marcelle

Parfait
Personnel très aimable

Partner

8/10

Excellent

02 Mar 2023

Dalila

Chambre confortable et propre, personnel au top

Hôtel agréable, personnel à l’écoute chambre propre

Friends_and_family Family

6/10

Pleasant

12 Feb 2023

kamal

Dysfonctionnement du chauffage !!!

Friends_and_family Family

8/10

Excellent

18 Dec 2022

Christian

Le petit déjeuner léger pour un 5* par rapport aux autres (pas de fruits, de yaourts), dernier jour m/c café en panne donc café soluble en sachet!!

Business

8/10

Excellent

08 Dec 2022

mohamed

Escapade urbaine

Suite spacieuse lit confortable situation géographique

Friends_and_family Family

6/10

Pleasant

13 Nov 2022

Med Abdarrahmane

باستثناء عدم امانيكة تسليم الغرفة قبل الثانية الامور الاخرى جيدة والفطور عادى جدا

Partner

10/10

Exceptional

03 Sep 2022

Gerard

Excellent sur toute la ligne

Un excellent sejour…comme toujours dans cet hôtel

Business

10/10

Exceptional

27 May 2022

Hassane

Excellent

Le séjour a été parfait.
Petit déjeuner copieux, varié et délicieux.
Personnel aux petits soins, à l’écoute et disponible pour vous faciliter votre séjour. Tout est fait pour vous mettre à l’aise.
Localisation de l’hôtel dans un secteur calme, sûr et à proximité de commerces et du centre-ville.
Les chambres sont spacieuses, propres et modernes.
Nous recommandons sans hésiter !

Friends_and_family Family

10/10

Exceptional

12 Mar 2022

jean paul

Séjour très agréable et personnel très accueillant. Quartier très calme et sympathique.

Business

10/10

Exceptional

04 Jan 2022

Gerard

Tres bon hotel