Name: DoubleTree by Hilton Jiaxing
Address: No.688 Ju Xian Road, Jiaxing, 314000, CN

10/10

Exceptional

29 Sep 2025

Hua

All staff are very friendly and helpful. Room is clean with quality stuff. I had a room with balcony and enjoyed to stay at balcony with a good view. Overall I had a happy staying, will stay here again

Leisure Friends

10/10

Exceptional

28 Jun 2025

Sin Tung

The location is quiet. The staffs are very helpful and friendly especially the staffs in the Chinese restaurant!

Business Self

10/10

Exceptional

24 May 2025

shelley

Location, service, cleanliness.

Hotel is located in a quiet area near parks and lots of green land. Staffs are very friendly. Rooms are spacious and well laid out.

Would definitely recommend the hotel.

Leisure Family

8/10

Excellent

08 Nov 2024

Venkat

Overall it’s a good hotel. Need more options for food.

Business

8/10

Excellent

24 Jul 2019

Verified traveler

Double Tree Jiaxing

I stay here regularly for business. It’s the best choice in jiaxing for westerners regarding comfort, food and service. Good breakfast buffet.

8/10

Excellent

11 Jul 2019

Felipe

Business trip

Rude staff at the check in process

6/10

Pleasant

27 Nov 2018

NG

Disappointing Service

I’ve booked for 1 room 3 pax including my kid. But breakfast is only for 2. I can’t understand why then I informed the number of pax during booking. Paid for kid’s breakfast but the staffs at the coffee house was more interested in collecting the breakfast charges. Staff didn’t even bother to get us a place to sit. By 0900 breakfast almost all gone. Refill was slow. End up nothing much to eat.

Family

6/10

Pleasant

07 Nov 2018

YT

Bathroom shower is moldy !
Just needs a good bleaching

10/10

Exceptional

18 Oct 2018

randall

Awesome

Always stay here during business trip. Very comfortable hotel and great staff.

8/10

Excellent

28 Sep 2018

Robin

Hard to have breakfast if you don't opt for the $25 breakfast buffet.

4/10

Poor

09 Aug 2018

Verified traveler

Improvements needed

Temperature control issues in rooms. Gym was sweltering hot miserable. Service has improved moderately but has s ways to go. Morning coffee flavor is very rough.

4/10

Poor

07 Aug 2018

Verified traveler

Service upgrades needed

Horrible temperature control in rooms. Poor service at reception and at breakfast.

10/10

Exceptional

18 Nov 2017

Simon

Good hotel near the ancient water village

Primarily a conference / MICE hotel it would seem, it is also very close (300m) to the ancient water village. The rooms were very spacious and well equipped for the price and all have a lake view I think. Check in was easy (even for a non-Chinese speaker) as the front desk staff speak good English. Little English was spoken in the main restaurant, but ordering by iPad was a) modern and b) made this painless. Food was excellent and arrived quickly. My only regret was that the hotel seems to have no bar / lounge to relax in at the end of the day, which is odd.
Very good \"art shop\" in the foyer with good stuff at reasonable prices.

10/10

Exceptional

31 Oct 2017

vedant

Great location and hotel

Its a great quite and beautiful location. If I am in this area would always stay here. Hotel should considering adding Nespresso machines instead of instant Nestle packs

10/10

Exceptional

09 Jul 2017

shirley

Room is spacious, clean. Good buffet breakfast.

Family

10/10

Exceptional

17 May 2017

Verified traveler

This was one of the best hotel on my trip

Loved staying here. So clean and sparkling clean. Very comfortable bed. The staff was very nice. It was one of the most relaxing places to stay.

6/10

Pleasant

13 Apr 2016

Rod

good but out of the way

Taxis are hard to get. The staff English is at best, fair. The doorman who handles taxis speaks no English at all, how are you supposed to catch a taxi.
The decor and architecture are superb.

6/10

Pleasant

11 Mar 2015

Verified traveler

Quiet Hotel, need improvement on Customer Service

We booked 2 rooms through Expedia and requested to be at the same floor from the beginning of our booking , even though it's low season with a lots of empty rooms, staff said it's not possible as we booked through Expedia. My friend and I were at different floor, as well as the end of each side of the building, very inconvenience for us. Started to wonder... if this really a 4 stars hotel...

It's low season, when we dined at the restaurant we nearly had the whole restaurant to ourselves, but it's also in the cold season, heating system in public area and restaurant are bad, it's freezing even you're indoors.

8/10

Excellent

09 Feb 2015

Verified traveler

vw

Very good price and comfortable room. I checked out at 8:30am and only two receptionests at the front desk. It took me 20 minutes for waiting and 5 minutes for check-out, never seen such super slow check out process.

10/10

Exceptional

01 Feb 2015

Rob

Beautiful hotel

Nice hotel. Friendly staff. Breakfast buffet had great selection.

10/10

Exceptional

16 Jan 2015

Bin

Best in this small town

This clearly is the best choice in this small town in China.
Excellent in everything.

10/10

Exceptional

18 Oct 2014

mchalup

great rooms

room had everything and great service. Staff was the best.

8/10

Excellent

14 Sep 2014

Mike423

Great place in Jiaxing

A nice hotel with a big swimming pool and great luxurious rooms. The staff is trying their best to live up to the Hilton standards, good job! Very good impression overall. It would be nice to have Cappuccino or Latte included in the breakfast buffet, not just plain coffee.

Family

10/10

Exceptional

09 Sep 2014

Jeff Wu

The Best In Jiaxing

Other than the standards by its name, which is superb, compared to other local competitors, it has separate the smoking room and non-smoking room well and it gave me a sense of hallucination that I was in the states.

10/10

Exceptional

06 Sep 2014

Jeff Wu

Best in town

I have to admit that I haven't been to Hilton's families a lot, but this place is absolutely the best in this small town. Just built in last year, the lawn was perfect, the food is way above standards, and the atmosphere remind me a little of the States. Probably is the only place I felt relaxing during my business trip. The best thing is that the price was approachable.

10/10

Exceptional

05 Sep 2014

May

Excellent hotel

Amazing!

10/10

Exceptional

04 Sep 2014

Kit

Very nice hotel

exceptional

6/10

Pleasant

31 May 2014

Verified traveler

It is only good for people that do not care for AC

Unpleasent. Could not sleep all night due to high temperature in the room.

10/10

Exceptional

23 Apr 2014

Verified traveler

Beautiful new hotel in Jiaxing - nice atmoshere

We were very surprised to discover this very new, modern and beautiful hotel built in a park-like setting next to the canal in Jiaxing. 5 minute taxi or 15 minute walk to the \"Mall\". Not too far from the center. Coming from Shanghai -- it felt like an escape to the country.

Breakfast was elaborate but very focused on Chinese style breakfast -- there was yogurt, fruit and pastry but mostly the hot breakfast was Chinese selections. Coffee was excellent.

Overall a pleasant experience. It is right in the city but a little far from the main tourist areas (Moon River, etc.) but it is easy to get around Jiaxing and it is nice to stay in such a beautiful setting. The hotel is new and feels like a country club or rural resort.

8/10

Excellent

22 Mar 2014

Visiting from Denmark

Fab staff, comfortable room & attention to detail

DoubleTree by Hilton in Jaixing was an unexpected surprise. The staff were the biggest asset. All were very helpful and attentive. I stayed in two room types as I extended my stay by a day- and both rooms were very spacious and had large bathrooms, and comfortable beds. The Executive room had the added benefits of a generous afternoon happy hour with free snacks and drinks. The executive lounge on the 5th floor was a place to relax and also use amenities. However I feel the lounge could provide more snacks and not only basic coffee from a machine that should make latte, cappuccino etc. My excutive room was basically the same as the room I stayed in a couple fo days before. Only a little larger with basically the same amenities in the room. So the pluses are the executive lounge and the happy hour. The hotel has an impressive foyeur with a spectacular display of fountains in the evening- and it adds to the warmth and the experience. The buffet is impressive with a wide range of both western and Chinese foods. Highly recommendable. A down side of my executive room had bad ventilation and a bad drainage smell. The staff worked on correcting this the following day. Generally a highly recommendable stay not far from Wu Zhen watercity- so you can easily take a taxi to Wu Zhen if thats your primary reason for the visit.

10/10

Exceptional

24 Dec 2013

Joe S.

Perfect Hotel, aand i never say that

Great location, just opened so it was in great condition. The buffet breakfast was excellent as was evrything about the hotel including the service. I only stay in 4 and 5 star Hotels in China and this fit the bill perfectly.

10/10

Exceptional

09 Apr 2026

Weiting

嗯

10/10

Exceptional

25 Oct 2025

Chi Ho Thomas

I suggest removing the sign \" People under 16 years old and over 55 years old do not use equipment!\" on the door of gym. It is clear age discrimination.

Business

10/10

Exceptional

17 Sep 2025

junghye

다좋아요

Business Self

10/10

Exceptional

23 Mar 2025

Medi

깨끗하고 조용하고 아주 좋습니다

Business

8/10

Excellent

27 Oct 2024

Verified traveler

Nice hotel

Business

6/10

Pleasant

12 Nov 2023

junghye

직원이 친절하고 다좋았지만 엘리베이터에서 방이 너무 너무 멀어서 많이 힘들었습니다

8/10

Excellent

17 Sep 2023

Christian Careaga

The decoration and space

Business Self

8/10

Excellent

06 Sep 2023

JUNG-GHEN

謝謝您

Leisure Family

6/10

Pleasant

24 Mar 2023

Charlotte

They could not take my foreign Credit card (I successfully paid before and after at hotel in Shanghai) so I had to pay cash for my room.
The room was not a non smoking room. After dinner they had used air cleaner so it was bearable, but people were smoking everywhere. Will only sty again because of the location and because there are no other good options

Business

10/10

Exceptional

01 Aug 2022

Jun Won

깨끗해요

가격대비 시설및 조식이 좋습니다.

Friends_and_family Family

10/10

Exceptional

03 May 2020

Kyung Min