Renaissance Suzhou Wujiang Hotel

China , Suzhou - Jiangsu
Suzhou, 199 Hami Road
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11 reviews shown

8/10

Excellent

08 Dec 2018

Louis

Amazing service.

6/10

Pleasant

07 Oct 2016

Joanna

Nice building, friendly staff but awful location

I had a mixed experience at this hotel.

The building and rooms were clean and beautiful. The staff were friendly but inexperienced for the most part and had little English (if you require it).

However, the worst part of the hotel was the location. It is just over an hour drive from Suzhou station (the nearest train station) and when you arrive, you will enjoy the view of the carefully landscaped lake. However, everywhere else around the lake is in construction. If you want to do anything else (apart from the half hour stroll around the lake or visit the couple of overpriced Chinese restaurants next to it) you will have to walk for about 25-30 minutes and cross over the river. Once there, you will be able to find a supermarket and an extremely busy Starbucks but don't hope for anything more than that!

Also, many other smaller things happened which weren't up to par if for a five star hotel on hotels.com. For example, there was no bottle stop for a bottle of wine I bought, I ordered a liquor coffee then taught the staff how to make it (first time I received just baileys in latte glass, second time was a baileys, milk and ice, but third time lucky), the ATM was broken and the medium rare steak ordered on my last night arrived medium well. Small things but not expected from the price.

Nonetheless, the staff were very happy to help (if they could) and I would recommend the hotel for someone driving through the area and needing to stay one or two nights.

10/10

Exceptional

09 Sep 2016

Allen

Awesome hotel

I enjoyed the location & friendly hotel staff. The property is very new & location is very secluded. This is a great weekend retreat for family.

Family

10/10

Exceptional

08 Aug 2016

mike

newest park, hotel located 2hour away suzhou

Great hotel and sevice, but only hotel than others. You can find a restaurants 5min walking distance.

10/10

Exceptional

05 Jan 2026

i long

好

10/10

Exceptional

06 Nov 2025

i long

很好

Business

10/10

Exceptional

03 Jul 2017

Waldemar

Es war ein Erlebnis,

Family

10/10

Exceptional

05 May 2017

Grace

강남수향가기 위해서 3박 숙박했는데 호텔직원들이 매우 친절했다. 3일간 택시를 대절해서 다녔는데, 호텔직원들이 기사 연락처와 일정까지 챙겨줘서 치안에 대한 걱정이 없었다.

조식과 호텔시설이 가격대비 매우 훌륭했다. 호텔직원들은 가족같이 매우 친절하고 고객에게 세심한 관심을 보였다.

다음에 숙박할 생각 100%

지역자체가 새로 개발되는지 대중교통, 택시나 주변에 식당은 없었다.

이그제큐티브 라운지에서 저녁식사를 제공해서 매우 만족스러웠다.

Family

6/10

Pleasant

06 Dec 2016

thomas

關於訂房時包早餐和不包早餐事宜

8/10

Excellent

09 Oct 2016

Verified traveler

周边用餐非常不方便，几乎没有干净好吃的餐厅…

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