Name: The Sebel Pinnacle Valley Resort
Address: 1 Mimosa Drive, Merrijig, AU

8/10

Excellent

23 Jun 2026

Harpreet

Beautiful location and activities

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Nathan

Clean comfy room, lots of wildlife around the grounds, nice restaurant, friendly helpful staff.

Partner

10/10

Exceptional

15 Mar 2026

Joseph

The chalet was great. But 1 bathroom shared between 4 people require a bit of negotiating between family members.

6/10

Pleasant

25 Sep 2025

Robert

This is an old property with a re ent extensive refurbishment that’s been very well done. The rooms are very well appointed and the bathrooms are great. The ground are not well looked after. They are tired and done cases old structures are falling apart. Breakfast and coffee arrangements are quite good, although they do not offer toast and Vegemite or jam for those of us wanting something light. They do not service the rooms daily which for a hotel is ridiculous. Having said that it’s probably one of the better off mountain options in the Mansfield area.

Leisure

6/10

Pleasant

24 Aug 2025

Fan

Clean condition, bad sound prove

room size is ample and comfortable for 2+2 family. However the toilet/shower is extremely small. Bumped my head on a metal handle while shower twice. The wall also makes noise during the night from next door’s maybe aircon or washing machines. Our bed was shaking at 4 a.m in the morning, wakes the kids up a few times.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Ian

Thoroughly enjoyed our stay here! Very scenic area and the rooms and facilities were top notch. Room was very spacious and perfect for a family of 3-4!

Leisure Family

10/10

Exceptional

23 Jun 2025

Susan

Beautiful location, fabulous amenities and accommodation didn’t disappoint

Leisure Family

8/10

Excellent

29 Apr 2025

Matylda

Thin walls but wonderful staff overall

Wonderful stay in a great location. Only issue was the walls are thin and we could hear conversations and more from the adjacent room. But overall we enjoyed the stylish and clean apartment, beautiful location, facilities and activities on offer.

Partner

2/10

Poor

10 Oct 2024

Jimmy

It was good property but staff and food is not good as they just want to focus on some big 10 people group no attention to other w

Leisure Partner

10/10

Exceptional

29 Sep 2024

Kelli

Without doubt one of the best stays my little family have had. The grounds were beautiful. We loved waking up to the wildlife every morning. The accommodation and amenities were great too. We will definitely be coming back!

Leisure Family

10/10

Exceptional

15 Sep 2024

Leela Ram

I do meditation every day morning. While i was doing meditation today mourning, i found extra level of energy as i was doing meditation with kangaroo and other wild lives.
Great experience and definitely come back again.

Leisure Family

10/10

Exceptional

23 Aug 2024

Sidhartha

Great spacious landing spot for Buller

10/10

Exceptional

02 Aug 2024

Alvin

Good for family!

Leisure Family_with_children

10/10

Exceptional

15 Jul 2024

Cettina

I recently had the pleasure of staying at the Sebel Pinnacle Valley Resort & can confidently say it exceeded all my expectations. From the moment we arrived, we were greeted with warm & friendly service that continued throughout our entire stay.

The resort's facilities & grounds were excellent. The restaurant served meals of a high quality, making every dining experience enjoyable - including breakfast. The service was impeccable, with staff always attentive & eager to assist with any requests.
The rooms were exceptionally clean & well-maintained, providing a comfortable and relaxing environment to relax in. The attention to detail in every aspect of the resort made our stay truly memorable.

Overall, I could not fault the Sebel Pinnacle Valley Resort. It is a fantastic destination for anyone looking to experience top-notch hospitality & a relaxing & picturesque getaway. Highly recommended!

Leisure Family

10/10

Exceptional

23 Jun 2024

louise

Excellent

This property was beautiful would highly recommend it to any travellers either weekend snow season or functions beautiful location great setting

Friends_and_family Friends

8/10

Excellent

17 May 2024

Brendan

Rooms have had a fairly recent renovation, however saying that we thought the appearance of ours was quite dated. Nice, but definitely stayed at much better places for the same value.

Leisure Partner

10/10

Exceptional

07 Apr 2024

Ashley

Great food.

Leisure Family_with_children

10/10

Exceptional

07 Nov 2023

Shelly

Beautiful view, great customer service , on-site restaurant makes life a lot easier , otherwise Mansfield is just 20min drive away. Property in great condition. Very happy will come back.

Leisure Self

10/10

Exceptional

07 Nov 2023

Brenda

Picturesque and Comfortable

Great friendly staff. Dinner on arriving was good. The cheesy garlic bread was buttery good. Extreme comfort.
The only thing I found strange is in the suites you rooms aren’t serviced. No biggie as you can request towel changes.
Watch out for special dinner nights. We participated in paella night. The chef cooked his nanna’s tapas recipe.

Partner

10/10

Exceptional

28 Oct 2023

Marcus

Overnight Getaway from Melbourne

Nice place to get away from the city for an overnight stay. Room was well appointed with a very adequate kitchenette and a full size fridge. If you want to cook in the room be sure the bring everything because there is no groceries shopping here or nearby (Mansfield is the closest shops).
Bathroom has been renovated recently. TV was an older smart TV without streaming apps. Grounds were beautiful kept with lovely displays of flowering plants and well cut lawns.
We ate in the restaurant and had a lovely well cooked steak. The menu is not too ambitious or out there, clearly the chef knows what they are good at and does not try to get too carried away with unnecessary ingredients. Had a conversation with Dushy the General Manager, he had helpful wine recommendations and clearly knows the hospo game and is very focused on building a good team through proper training and encouragement.
Best thing I can say is that we will be back sooner than our last stay here, which was ~20years ago! Give it a go, you won’t regret it.

Partner

8/10

Excellent

16 Aug 2023

Nicole

Weekend Away

Amazing location with a fabulous view of the snow and wildlife and close to local wineries.

Friends_and_family Friends

6/10

Pleasant

22 May 2023

Jacqui

Very happy with our stay - customer service very friendly but some direction required for information to customers at restaurant understanding process, instructions & walking away from customers. Feedback on the motel room was not enough towels for dual showers for 2 people - only 2 supplied. overall very lovely place.

Leisure Partner

10/10

Exceptional

10 Oct 2022

Megan

Very stylish and comfortable chalets which were very well equipped . Very quiet peaceful place with lovely wildlife.

Leisure Family

8/10

Excellent

17 Sep 2022

Jonathan

Our chalet was lovely the kids loved the wildlife neighbours. We found the food at the restaurant a bit disappointing for the prices. The mini golf was great.

We’d definitely return to the Chalet again and bring our own foods.

Leisure Family

10/10

Exceptional

07 Sep 2022

Leah

The scenery was lovely and the staff were courteous. Rooms were spacious and warm.
Pool was closed, and game room requires coins they should have pay wave functions or should be able to cash out at the bar. Restaurant/bar/common room was he best with a great vibe fit for relaxation after a day on the slopes

Leisure Family_with_children

6/10

Pleasant

14 Aug 2022

Graeme

The location and setting

Leisure Partner

10/10

Exceptional

04 Aug 2022

Anh

Wonderful place to stay for the snow. Amenities fantastic. Room was clean, spacious, cozy and had all things required including cookware, drying racks etc. the manager was very helpful when we had to make amendments to our booking. 5/5, would stay again.

Leisure Partner

10/10

Exceptional

18 Jun 2022

Alex

Great for families. 1bdr apartment was nice and cosy. Lounge by the fire was great as was roast dinner

Leisure Family_with_children

8/10

Excellent

24 May 2022

Ujas

I liked the hotel

Room was good, facilities were nice. The rooms are so close to each other that once and hear kids in next room.
Garden area looks amazing but it is full of animal poo so not good for sitting. Location of the place is really good.
There are no more covid restrictions but spa, gym and sauna were still closed and reason given to us was covid which was disappointing.

Partner

6/10

Pleasant

10 Jan 2022

Yuri

Kangaroo poo haven

The resort is Ok , nothing special ,
The 1 bedroom apartment is spacious and it had all the amenities.
The hotlel grounds are covered in kangaroo poo, its everywhere , on the grass , paths, peer , everywhere you walk.

Partner

8/10

Excellent

09 Dec 2021

Heidi

Stunning location

Beautiful property in a stunning location. Perfect weekend getaway or base for skiing/mountain biking on Mt Buller. Rooms were generous, well appointed, spotless and comfortable. Some amenities were not operating due to covid induced staff shortages, etc., however once things return to normal, this place would be hard to beat. The closures did not really detract from our stay, as there was still enough to do around the area. Sitting on the deck outside the bar, watching kangaroos and deer wander the hills, was a highlight. We will be back.

Partner

10/10

Exceptional

27 Dec 2019

Ron

A break away from home

Great place. Quiet, peaceful and relaxing.Has good facilities.

Partner

8/10

Excellent

13 Sep 2019

Melanie

Comfortable

Easy check in and comfortable

Partner

10/10

Exceptional

11 Aug 2019

Verified traveler

The surrounds are very scenic and tranquil. There's wildlife that roam on the property and there are number of activities to undertake.

Leisure Partner

4/10

Poor

07 Jul 2019

Why sum

No make up, need to inform customer

Friends

10/10

Exceptional

07 Feb 2019

Mohan

Calm place with excellent amenities. Definitely recommended and will be back..

Leisure Partner

10/10

Exceptional

04 Feb 2019

Verified traveler

The sebel is placed in a mountainous setting, quite, picturesque and very pleasant. The staff were very accommodating and friendly.

Business Family

10/10

Exceptional

29 Aug 2018

Verified traveler

Very comfortable, excellent front desk service, all features of the resort were operating

10/10

Exceptional

25 Aug 2018

Anna

ski lodge close to Mount Buller

20 minute drive to Mount Buller Self contained accommodation Very new feel and
clean Facilities such spa, sauna, washing and drying machines we free for guests
This facility looks after their guests Everyone most helpful and smiling
I will go back to this resort for rest and pampering

8/10

Excellent

24 Aug 2018

Verified traveler

Cosy and comfortable

Cosy chalet with all our needs. Cosy bar area for end of day mulled wines

8/10

Excellent

22 Aug 2018

stacey

Ski trip.

We were very pleased with the hotel, good size room, we were able to self cater if when we wanted to ,its only a short drive to mount Buller, they also have an excellent drying room for all your wet gear.
The only negative would be the restaurant, even though the food was good, did feel that it was little expensive.

Partner

10/10

Exceptional

13 Aug 2018

Verified traveler

spacious comfortable apartment, beautiful views of nearby hills teaming with kangaroos

10/10

Exceptional

12 Jul 2018

Elizabeth

Fantastic country location with excellent amenitie

A beautiful, country resort with excellent facilities including a pool, boating lake, tennis, volleyball, gym, spa pool and sauna. The studio rooms were beautiful and spacious within plenty of room to hang all our clothes. Lovely comfortable king size bed and a great bathroom. The staff are wonderful and help in any way possible.

10/10

Exceptional

11 Jul 2018

Ryan

Great \"off-the-mountain\" place to stay!

Just 15 to 20 minutes away from Mount Buller. This hotel is a great place to stay after a full day in Mount Buller. We really love the 1 bedroom apartment that we stayed to. It was clean and has the stuff we needed for our holiday (small kitchen, microwave, kettle, dishwasher). The food at Peaks restaurant were really delicious and the server are really friendly. Will definitely go back next season.

10/10

Exceptional

12 Jun 2018

Britt

Would highly recommend.

The staff were incredibly helpful especially Brad. Food was of a high quality in the restaurant. Thoroughly enjoyed our family long weekend. Would recommend.

Family

8/10

Excellent

19 Apr 2018

Verified traveler

Room was very comfortable and spacious. Got an upgrade from a Studio to a 1 Bed room. Overall grounds were amazing sitting amongst the hills. Kangaroos all over the place. The restaurant food was good but the atmosphere was lacking.

8/10

Excellent

15 Apr 2018

Verified traveler

Perfect location with plenty to do

Perfect location not far from winery’s and Mt Buller and has plenty to do on site... from bike riding to volleyball etc loved it would return again

8/10

Excellent

13 Mar 2018

Karen

Great stay, but give breakfast a miss!

Great stay, large rooms. Was upgraded from studio to 1 bedroom. Unfortunately we decided to have breakfast in-house. With only 6 other people in the restaurant, we didn’t see any breakfasts come out for 1/2 an hr, and waited nearly an hour for our order.... disappointed, and was nearly an hour late for checkout by no fault of our own.

Partner

10/10

Exceptional

12 Mar 2018

Verified traveler

Nice hotel, beautiful views

Nice hotel with great views, rooms are nice and very clean although our air conditioner did make a clicking sound at some stage during the night but it wasn’t for long

8/10

Excellent

27 Feb 2018

Verified traveler

Tranquility in the hills

Mid week stay was peaceful and relaxing. Spent one day 4WD up to Buller,Stirling and lake Cobbler. Would have liked in-room WiFi but that was minor. Wine at the end of the day at Peaks overlooking the hills was awesome. Will return in winter months.

8/10

Excellent

17 Feb 2018

Kirsten

Some good some bad

Mostly good, room lovely location beautiful. A couple of small issues, big hole in wall next to our apartment door didn’t make a good first impression. Spa pretty grotty so we couldn’t use. Dinner reservation not available at 7, but 6:30 or 7:30 was okay? We were 10 mins late for our 6:30 booking and they called our room to see where we were. Lots of empty tables so wondered why dinner was made so hard??

Family

10/10

Exceptional

11 Feb 2018

Richard & Gayno

Peaceful and tranquil weekend away

What an amazing place, tucked away in the high country, we couldn’t have picked a more peaceful and tranquil place, we have already been raving To our friends about this heavenly place, there was nothing that disappointed us and we have already said we are going back with our Children as soon as we can.

8/10

Excellent

03 Feb 2018

Ronald J

Great

It was very enjoyable and convenient to our friends in the area

Partner

10/10

Exceptional

22 Jan 2018

Elizabeth

Good accomodation location to access the high country around Mt Stirling and Mt Buller during summer.

4/10

Poor

16 Jan 2018

Melinda

Way overpriced for what you get.. and terrible communication

Partner

10/10

Exceptional

11 Nov 2017

Carl

Hill country

It all went well , fantastic place to stay at

10/10

Exceptional

25 Sep 2017

Andrea

Lovey accommodation

Clean comfortable and nicely furnished room with massive bed. Good sized bathroom with lovely products. Friendly staff and nice menu with very tasty food at the restaurant. The hotel has great facilities incl pool, spa, sauna and more. Was a little surprised that room wasn't made up on second day but it was clean and perfect when we arrived.

10/10

Exceptional

17 Sep 2017

Verified traveler

Great place to stay!

We had a fantastic experience. The room was clean and comfortable, and the resort had everything you could possibly need. we especially enjoyed sitting on the chesterfields playing chess in-front of the large open fire place. Very comfortable with beautiful surroundings, and only a short drive to the base of Mt Buller.

Family

10/10

Exceptional

14 Sep 2017

Verified traveler

The staff in the restaurant could have been a little more friendly and quicker with their service. On more than one occasion we were waiting for quite some time to be asked if we wanted drinks and not once did they ask us a second time if we wanted any more drink. On one occasion they even forgot to get the drinks that we had ordered and paid for, we had to remind them.

8/10

Excellent

30 Aug 2017

Verified traveler

Great off-mountain option

Great hotel in a fantastic location at the foot of Mt Buller, but we were surprised that the room was not serviced daily.

Partner

8/10

Excellent

30 Aug 2017

Mark

Nice and clean hotel

thirty minute drive to the ski resort.Clean hotel. Restaurant is good.The only disadvantage is the internet which is not free.

8/10

Excellent

28 Aug 2017

lily

Resort is close to Mt Buller

Resort has large scenic grounds. Chalets are modern and roomy. Location is close to Mt Buller, approximately 5 minutes away from entry gates. On our first night, we ate dinner at the restaurant there and was disappointed. Probably due to staffing levels, patron's meal orders were not taken on a first come first serve basis. So we ended up receiving our food after other groups who arrived much later than us. Our dinner came our 1 hour and 15 minutes after we arrived. Then when we asked for our dessert to come out, we had to wait another 40 minutes...also arriving after other groups had ordered their desserts after us. The food wasn't great either. Would have been better if we had cooked ourselves in the chalet, especially with 3 kids who were very hungry and couldn't wait 1 hour and 15 mins for their meal. So the following nights we stayed in and cooked, couldn't justify spending over $100 and waiting close to 2 hours for all meals to be served. Was an experience not to be repeated.

10/10

Exceptional

24 Aug 2017

Sue

such a peaceful relaxing environment

Absolutely enjoyed our stay, the wildlife outside the door just added to the enjoyment and will definitely return again

10/10

Exceptional

24 Aug 2017

Mummy

Great base for the snow

Traveling with 3 kids under 8 and it was a great Snow experience. Very short 20 min drive to the top of the mountain and the same to Mansfield. Made good use of the free clubs/balls to use on the mini golf turf. The fold out sofa was not comfy to sleep on, however the king bed was Devine. Its definitely a place I'd like to visit again, and I don't usually book the same place twice!

10/10

Exceptional

07 Aug 2017

Verified traveler

Stunning place and wonderful option when not staying up the mountain.

10/10

Exceptional

06 Aug 2017

Buch

Anniversary Stay for Mt Buller

This is our second time staying at the sebel.
I really like it here.
Pros: one bedroom appartment so nice n roomy compared to the studio we stayed in last time.
Wildlife birds n kangaroos on the property :)

Sticky date pudding is amazing = heaven best bit!!!!!

Con: The room had a funky smell from prev ppl, rooms needed to be aired out.
Staff abit unorganised, one of them advised us that the kitchen was closed when i wanted to order desert late at night.
Had to go check it myself and it was open!

Kitchen food was of 5 star price food came out coldish & wasnt filling & they dont do room service you have to collect yourself. Went to get breakfast it was empty and had to wait soo long before we could eat. My partners pancakes came out cold and my 'big breakfast' was small... food was ok but expensive. Not worth the money. Went into town to each for half the price & food came out hot.

Overall id stay again cause its close to buller they prob just need to work on staff & their dinning.

10/10

Exceptional

04 Aug 2017

SANDRA

peaceful, relaxing very calm and cosy.

this place is stunning ...... just everything about it from the friendly warm happy staff to the cosy atmosphere with plenty of public fireplaces throughout the hotel for all to enjoy. Im short of words as to how goregouse this place is.i cant recommend it enough. Very peaceful & beautiful place.

word of advice if renting gear to ski 4 just one day....i cant stress enough to rent on mt buller just in front of burke run shop. DO NOT RENT FROM MELBOURNE OR ANYWHERE ELSE JUST YOUR JACKETS AND PANTS.....YOULL RUIN YOUR DAY IF U HAVE TO CART AROUND BOOTS AND SKIS AS I DID, THEY WEIGH EACH LIKE A HEAVY CHAIR AND YOULL B LEFT WITH NO ENERGY TO ENJOY THE DAY FROM THE VERY POINT GO.....AND IM VERY FIT.

10/10

Exceptional

24 Jul 2017

Sammy

Loved it! Such a great location and facilities. Staff were wonderful.

6/10

Pleasant

10 Jun 2017

Verified traveler

Normal resort

The upper room is quite stuffy and the room are smaller than what it was shown in the photo. We need to indicate clearly on the booking on how many people is staying in the apartment. I booked 2 bed room apartment that come with a king and 2 single bed and a sofa bed. So the number of people staying should be more than 3 but I didn't change the number as I thought that as long as I don't exceed the max number (4 adults 2 children) I should be fine. The receptionist told me I need to indicate clearly. Normally thry need to charge AUD 50 extra per person per night but they are not charging me as I didn't exceed the max allowance.

Family

10/10

Exceptional

23 May 2017

k.ebert

Beautiful hotel at the base of mt buller

This is a great hotel close to mansfield and only a short drive to mt buller ski base. Staff were very friendly and dinner at the restaurant was nice. Room felt newly renovated and very clean. Overall had a great stay and highly reccomend!

10/10

Exceptional

20 May 2017

Dada

Nice and relaxing hotel

It was nice and relaxing getaway, hotel was sorrounded by nature.
Rooms were very clean and comfortable.
Thank you Sebel we will def come back.

8/10

Excellent

18 Apr 2017

Verified traveler

No instruction advice for TV, Dishwasher and Microwave oven. TV in room not operating properly and could not get a clear picture. Instruction from office about dishwasher was vague to say the least. Had to find cleaning staff to assist. They were very helpful and were aware of the lack of instructions and were frustrated by the attitude of management regarding instruction information. Maybe management should listen to their cleaning staff.

Restaurant not able to cope with a function as well as the restaurant. Had to wiat 1h+ for meal.

8/10

Excellent

07 Mar 2017

Georgia

Lovely short stay at the Sebel. Great location for access to Mt Buller and Mt Stirling. The rooms were clean and modern and beds were comfy. Had dinner at the hotel restaurant and the food and staff were fantastic, keeping the kitchen open to feed us even though we were pretty late for our dinner reservation (tip - if you do the circuit of Mt Stirling, it'll take longer than you think!). Also highly recommend heading to the Witch's Brew in Mansfield for breakfast. Great breakfast menu, amazing cakes and warm and friendly service.

Family

10/10

Exceptional

29 Jan 2017

Ian

Good hotel close to Mt Buller

Great hotel, kid friendly. Staff were really nice.

Family

8/10

Excellent

23 Jan 2017

Verified traveler

Great facilities in a beautiful place

service was slow and understaffed , especially the restaurant

8/10

Excellent

16 Jan 2017

Verified traveler

good place to stay

The rooms close to activities and a great place to relax.

10/10

Exceptional

02 Jan 2017

Verified traveler

Great stay in the high country

Wonderful stay full of peace and quite, relaxing whilst still having all the things you need at your fingertips. Food in the restaurant was lovely and the setting overlooking the mountain makes you feel very special.

10/10

Exceptional

30 Dec 2016

elissa

Beautiful resort in a beautiful place!

We stayed 2 nights in summer, but I could've stayed a week. Everything was top-notch, from the picturesque setting to the design details and decor. Just walking around the grounds is a treat, but we also enjoyed the lovely pool, sauna and spas, restaurant, bar and our room. Bring a bit of food so you don't have to eat at the restaurant for every meal - even the hotel rooms have mini kitchens.

10/10

Exceptional

27 Dec 2016

Verified traveler

Perfect getaway!

Great location, service and facilities for a perfect family holiday.

10/10

Exceptional

19 Dec 2016

Verified traveler

Lovely relaxing location.

We thoroughly enjoyed our stay. This resort is well located at the base of Mt Buller with beautiful grounds and plenty of wildlife. We stayed in a two bedroom chalet which was well appointed. Our Summer stay was peaceful and relaxing.

8/10

Excellent

18 Dec 2016

Verified traveler

Last minute ideas

Lovely scenic location. Not alot to do in the area, but a great relaxing setting.

Partner

10/10

Exceptional

07 Dec 2016

Timothy

Great location and facilities

Great Hotel in a picturesque location, staff all very helpful and friendly.

Family

10/10

Exceptional

24 Nov 2016

Maggie

Lovely location with easy access to Mt Buller.

Helpful staff. Great location with access to Mt
Buller and the high country huts

10/10

Exceptional

26 Oct 2016

Verified traveler

Chalet stay

Thoroughly enjoyed our stay. This was our fourth visit. Looking forward to our next visit.

10/10

Exceptional

01 Oct 2016

Maree

Took the snow trip to another level

We came back cold and tired from a day up at the snow, the room was beautiful, kangaroo's were feeding in the grassed area. We had a lovely spa and sauna, had a look around at the beautiful surroundings and then had a nice meal in the restaurant.
My boy's then decided they would rather hang around the Hotel rather than head back to the snow the next day.
Couldn't fault anything. Everything is supplied.
Will definitely head back, we are planning a summer trip too now.
The bed was amazing.

10/10

Exceptional

05 Sep 2016

Verified traveler

Amazing place to stay

Good facilities, great location for day trips up Mt Buller, friendly and helpful staff.

10/10

Exceptional

03 Sep 2016

Verified traveler

Nice and relaxing place

Very comfortable neat and clean rooms, well maintained surroundings.

8/10

Excellent

31 Aug 2016

Guido

Amazing value resort

The room was a decent size, clean and with a relaxing view of the garden outside. Very helpful staff and great service.
Bar and Restaurant need an update though in terms of products offered (with a contemporary menu selection, a more accurate beverage list and a fine service it will be a 5 stars resort!)

Partner

10/10

Exceptional

30 Aug 2016

Jeffrey

Snow holiday getaway

We had a fantastic time. We were so happy with the room and how large it was for us. Everything was just lovely and clean. The staff were all very helpful and so friendly, every one like the guys in the snow hire, reception, and restaurant staff. Even though there was a gas leak there and so we could not have hot showers for a night, the staff made sure a back up plan was there and also they gave everyone a night free for this. It was lovely to relax there and see the snow on the mountains,the kangaroos,and bird life everywhere as well. We would definitively stay here again.

Family

10/10

Exceptional

20 Aug 2016

Sal

Excellent location

Great place to relax. 20 minutes from Mt Buller. Excellent value for money.

10/10

Exceptional

07 Aug 2016

Verified traveler

Beautiful hotel and views

Had a fantastic stay wish I could have stayed longer to enjoy the scenery. Staff where very friendly and helpful and would definitely stay here again.

10/10

Exceptional

07 Aug 2016

Callum

Beautiful Resort with Excellent Staff

Stayed at the Sebel Pinnacle Valley Resort for 2 x Nights in July 2016. From the advance hotel call to confirm your stay and clarify question sets the tone for the level of customer service you can expect - excellent.

Stayed in a 2 bedroom Chalet, extremely comfortable, spacious, no complaints whatsoever. Hotel staff were happy to rearrange bedding to suit tall family members.

Driving from the Accommodation to Mt Buller day car park took 20-30 minutes (with no snow chains and reasonable weather).

Unfortunately during my stay I had a ski accident and this is where the hotel staff excelled. The hotel staff provided a vehicle and drove my family from the hotel to the Mt Buller hospital extremely quickly, collected our vehicle from Mt Buller and returned it to the hotel, returned our ski hire equipment back to Mansfield, provided an excellent complimentary dinner and sent a hamper full of treats to the hospital.

Easily the best customer service I have experienced from any accommodation, would highly recommend the Sebel Pinnacle Valley Resort to friends, colleagues and others.

10/10

Exceptional

23 Jul 2016

Verified traveler

Modern, clean facilities and friendly staff

We were welcomed by kangaroos on the hill and a warm fire in our room. The facilities were great, modern and clean, comfy beds and great kitchen with dishwasher. The games room was well equipt and included a table tennis room. Peaks restaurant meals varied, overall ok. Friendly, helpful staff.

10/10

Exceptional

18 Jul 2016

Verified traveler

Spectacular views, spotless accommodation, delicious food and friendly staff!

10/10

Exceptional

05 Jun 2016

Karen

Gorgeous surrounding and lovely service

We love the serene surrounding and proximity to mount buller. Room is as good as new and service staff were all helpful and lovely.

10/10

Exceptional

30 May 2016

Linda

Lovely and relaxing

Lovely place to stay, and the staff are wonderful, very warm and cosy

Partner

10/10

Exceptional

21 May 2016

Norm

Great spot

We stayed here for a short getaway ( 2 nights ) and could not fault the resort or the staff, all facilities were in excellent condition and the Bed was to die for, the room was luxurious and spotless , we would definitely be back!!

10/10

Exceptional

16 May 2016

Burg

Beautiful decor rooms and grounds

Beautiful location, immaculate inside and out. Great open spaces but rooms are also great size if you just want privacy.

Sebel should hook up with local restaurant The Mill Inn especially when their dining facilities are fully booked and give you an alternate dining option when staying a few days. Shuttle would be good if this option was pursued.
Little issue when we arrived that our booking via wotif wasn't showing up which would be an issue if place was fully booked

8/10

Excellent

31 Mar 2016

Verified traveler

Stayed one night only as we were visiting friends in Merrijig

Partner

10/10

Exceptional

02 Feb 2016

jen

Beautiful mountain setting, friendly staff

The Sebel at Pinnacle Valley is fantastic - friendly, helpful staff and very comfortable rooms in an idyllic setting.