Name: Baymont by Wyndham Muncie Ball State U
Address: 3400 North Chadam Lane, Muncie, 47304, US

4/10

Poor

17 Jul 2026

Kelly

Our room was clean but the overall experience was poor. The towel rack was ripped off the wall in the bathroom, the main light was missing a cover, so was just an exposed bulb, and the remote was missing its battery cover. The property has been very poorly maintained overall, including the exterior where there were a number of spots with exposed plywood.

Partner

2/10

Poor

16 Jul 2026

Tammy

I had a room that had bugs no bulbs in the lights and a window I couldn't look out of because it was covered with paint . The staff was rude when it came to.my key not working 3 times and in the middle of the afternoon the staff was in the recliners feet prompted up watching tv with no care in the world . Housekeeping knocking on doors before 8 am I would not recommend this hotel to anyone

Self

2/10

Poor

12 Jul 2026

Eddie

Ill never stay again. Whole place is dirty, falling apart, toilet seat cracked, mildew smell and damp room. Awful all around experience

Self

10/10

Exceptional

08 Jul 2026

Tyler

Good pool and HotTub!

10/10

Exceptional

08 Jul 2026

Jacquelyne

It was good and staff was helpful

Friends_and_family Family

2/10

Poor

30 Jun 2026

Dale

Avoid at all possible. This place literally needs to be torn down. Nasty. We had a two night stay booked and after reading reviews that said it was under renovation and was clean we divided to stay as it was close by where we needed to be. This is wrong.

Friends_and_family Family

4/10

Poor

27 Jun 2026

Julianne

This is a very old hotel . The first room we were given smelled so bad . So bad that there was no way to sleep in there . The second room was better . The tub was dirty with hair on the walls . The room was really humid . I won’t be staying there again .

Partner

8/10

Excellent

26 Jun 2026

Shelia

The stay was great, customer service was excellent and the rooms were clean.

Family

4/10

Poor

24 Jun 2026

katherine

We stayed there because we wanted a jacuzzi room. We got it. Nice friendly check-in, very smooth. The room wasn’t very clean though. There was a cigarette butt on the floor, stains on the sheets, a dirty bathroom floor, and food in the fridge. But we stayed .And at first it was relaxing. Then when we turned on the jets to the tub, all this brown stuff started shooting out of the jets. Gross. We were going to swim in the morning, and the pool was out of service. So, disappointed with the little getaway.

Partner

10/10

Exceptional

20 Jun 2026

Rochelle

Clean room, staff kind of friendly.pool is closed but quiet place to stay

Partner

8/10

Excellent

14 Jun 2026

David

Very kind and friendly staff.
They put us in a room in need of updating and without our asking, quickly moved us to a more recently renovated room.
It was very nice.
The building is a bit shabby but it is apparent they are putting money into the property.
Is stay again no hesitation.

Friends_and_family Family

2/10

Poor

10 Jun 2026

Eric

This property is subpar at best and in a state of disrepair in almost every area. Brokendown and unclean

Family_with_children

6/10

Pleasant

05 Jun 2026

Steve

The toilet handle broke and we had to take the top off to flush. The person at the front desk didn't seem concerned and didn't apologize or anything like that.
Just said ok we'll take care of that.

Partner

4/10

Poor

20 May 2026

Mindi

The contextual breakfast was very scarce and not a lot of options available at all , not even water or juice. They served tang juice. It was definitely not worth the price for the stay. I gave paid the exact same price or less with better quality and breakfast options

Family

2/10

Poor

19 May 2026

Sarah

Place was falling apart. The mirror in one of the rooms was broken with a piece just hanging there. The floors felt went when you walked on the bare foot.

Family_with_children

4/10

Poor

17 May 2026

Tamyra

You get what you pay for. It’s cheap for a reason. Needs a complete makeover and CLEANING. Only plus is the staff is nice.

Self

2/10

Poor

22 Mar 2026

Lovena

No elevator. Vending only takes cash. I got in at 3 AM. Check is was totally fine. I woke up at 9 and asked for a late checkout and she said, I could stay till noon when I got up to get ready. I went to use the hairdryer, and it went bright red and sparked and shut off, I called the front desk from my cell because the phone did not work in the room. It was 11:20, The girl was more concerned with what time I was leaving than if I was okay from the hair dryer. Then she hung up on me. I then called back and it took her fifteen minutes to come to my room with a new hairdryer. I had asked to speak to a manager, and she refuse to give me the manager's information. Her treatment of me was absolutely unacceptable.She should have been more concerned with my well being. Very disappointing.

Self

10/10

Exceptional

05 Feb 2026

Mike

Nice in most wats

Business

2/10

Poor

03 Feb 2026

Jamie

The staff was rude after we already paid still couldn't get room. I had confirmation # will never book again.

10/10

Exceptional

03 Feb 2026

Brianna

It was a good stay. No complaints at all.

Leisure Self

2/10

Poor

04 Jan 2026

Hannah

If I could do zero stars, I would. The room was filthy. Walls were dirty. Ceiling was peeling. The hotel smelled like repugnant food and smoke even though it was a non-smoking venue. Never, never will return.

Business_and_leisure Family

10/10

Exceptional

17 Dec 2025

Brent

yes

Leisure Partner

4/10

Poor

15 Dec 2025

Sharon

The room needs repaired. The tv wouldn’t turn off the hot tub was stained the room wasn’t cleaned just wasn’t what I expected.

Leisure Friends

8/10

Excellent

14 Dec 2025

Andre

Yes

Business_and_leisure Partner

8/10

Excellent

12 Dec 2025

Lamika

Rooms very clean, staff also friendly

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

CHRISTOPHER

Yes

Friends_and_family Family

4/10

Poor

30 Nov 2025

Rachel

The whole hotel smelled. The room itself smelled musky. There were streaks down the wall where you could tell something had been thrown away and not cleaned. The shower had hair all over it before I even got in. There was something spilled all over the chair for the desk. Overall was very disappointed in the cleanliness of this place.

Business Self

4/10

Poor

27 Nov 2025

Samantha

The first room I was and the first lssigned to had all of the towels laying on the floor in the bathroom, already used. The bed linens (sheets, pillow cases, blankets) were stained with blood spots. The walls were colored on, but

10/10

Exceptional

20 Nov 2025

Kesha

Very nice

Business

10/10

Exceptional

18 Nov 2025

Amie

It was a nice stay the staff were really nice and welcoming

10/10

Exceptional

17 Nov 2025

Kesha

The staff is great

Business

2/10

Poor

15 Nov 2025

Derek

Room had blood stains and was nasty

Friends_and_family Family

4/10

Poor

15 Nov 2025

Greg

Nice staff, unfortunately shower drain did not work

10/10

Exceptional

13 Nov 2025

Kristen

Super nice staff, and very knowledgeable on what they offer and where/when to access it!

Leisure

10/10

Exceptional

01 Nov 2025

Derek

Great stay

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

CHARITY

Didn’t visit

6/10

Pleasant

13 Oct 2025

Keith

Halls still had a smoke smell, but room were good and decently updated. Bed was comfortable.

Leisure Partner

6/10

Pleasant

09 Oct 2025

Alison

Needs updated

Friends_and_family Family

8/10

Excellent

08 Oct 2025

Jurieta

Worth going back good price

Business

4/10

Poor

29 Sep 2025

Christiane

Very old inside. Smells musty and was damp

Very disappointed. Room was damp and smelled like smoke from decades ago and mold. Bathroom had dark mold between shower walls and tub and the tile floor with grout was very dated and hard to clean properly. Thankfully I didn't have to use the shower/tub while I was there. Paid ~$107 for the night. Bed seemed clean and was comfortable enough other than sheets feeling damp from room humidity. People were nice enough.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Evelyn

Clean hotel

It was an ok hotel, room was clean, staff was friendly

Business

2/10

Poor

27 Sep 2025

Daniel

Didn’t see one and no pool and breakfast was not for adults waffles and cereal

Leisure Partner

4/10

Poor

23 Sep 2025

Carol

Convenient to college

Leisure Partner

2/10

Poor

14 Sep 2025

margaret

Would not recommend

Hotel is just in bad shape. Peeling wall paper, smoky smell, bathroom was not very clean (had old shower gel on side of tub and shower curtain. Breakfast was minimal and seating for breakfast consisted of 3 table with two chairs each . My daughter and I sat at a table where the chairs faced the wall and the table was up against the wall so we sat side by side staring that the wall. Anyways. Would not recommend

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Shawna

Very nice and pleasant staff!

4/10

Poor

14 Sep 2025

Karen A

Don’t let the Wyndham marquee foolr you. This place is old and it’s very dark inside. It’s not filthy, but it wasn’t immaculate. They said they had a gym. The gym was not open. They sent us over to the quality Inn, which they work with. We got there the gym at Q inn was inoperable did not work there either And then this morning a woman was from the quality Inn because they advertise breakfast and they sent them over to our place. The breakfast is a joke that still muffins from target and Tang for orange juice other than that no eggs or anything like that
It was very dark, in the room in the AC unit was one of those ones from the 1960s that kept going on and off all night long in the fan in the bathroom rattled a simple $25 replacement but not done

8/10

Excellent

07 Sep 2025

Joe

Average

It’s an ok hotel. Older but clean & tidy. Nothing fancy.

Friends_and_family Friends

2/10

Poor

04 Sep 2025

Audrey

There was a oZone machine running in our room when we arrived, staff removed it after more research, you should let the room vent for at least 4-6 hours before entering. we were in here while it was on. asked to be moved to another room, was told \"would be to much for the cleaners\".

Leisure Partner

4/10

Poor

28 Aug 2025

Samantha

No pool. Breakfast is terrible. The whole building smells. Prostitution happening out side on a rollaway bed literally.

Business_and_leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Billy

I had a great experience staying here

4/10

Poor

20 Aug 2025

Roberto

Just to start.... At check in one of the guys that work there touched my wife's arm saying her tattoo was nice and if he could take a picture to send to his GF (!?!?!?!). What??? No, you can't and you shouldn't touch guests without their permission.

Nothing was good. The whole building reeks of cigarettes, although they say there is a fine for smoking in the rooms. The carpet in the common areas is dirty. Breakfast area is very small for the size of the hotel.

Daylight bulbs everywhere do not improve the mood a bit... makes it feel like a hospital. I don't know who thought it was a good idea to use cool light bulbs for hotel rooms, but they are horrible.

Business_and_leisure Family

10/10

Exceptional

20 Aug 2025

Luke

Not the cleanest.

Staff was excellent. The room had an old blanket with a cigarette hole burn. No coffee pot in the room. The bathrub was dirty amd stained.

Partner

8/10

Excellent

17 Aug 2025

Tracy

Need air conditioning in the lobby

Leisure Family

6/10

Pleasant

11 Aug 2025

Dave

Wished we would have known there was renovations going on. Wwnted to use the gym.

Partner

2/10

Poor

10 Aug 2025

Jeff

Terrible room quality, Terrible onsite staff!

Worst check in experience i’ve ever had and rude on sight staff. Room quality was not great. I would not recommend staying here!

Friends_and_family Friends

6/10

Pleasant

10 Aug 2025

Robert

Pretty good value. Hot breakfast consisted of waffles. No sausage, eggs, etc.

Leisure Friends

6/10

Pleasant

10 Aug 2025

Cory

Dealing with the hotel trying to get money from Expedia. The hotel staff spoke limited English and would not call Expedia to deal with the issue.

Leisure Family

10/10

Exceptional

07 Aug 2025

Faye

10 plus rating

Everything you would want in a home away from home. Great staff, friendly, welcoming.

Partner

6/10

Pleasant

31 Jul 2025

Ebony

Outlets in the room did not work on one side of the room and thentowels racks in the bathroom were falling off

Friends_and_family Family

2/10

Poor

27 Jul 2025

Amanda

Upon check, staff asked extremely personal questions such as \"why are u checking in so late\", \"where's your boyfriend?\" and \"why hot tub room if you're alone\". Made me feel extremely uncomfortable and u safe. Even after I stated that's not your business, he continued asking personal questions. Hot tub was nasty, black spots in the bottom. Had to go buy bleach at the store. Even after cleaning, I had a slimy residue when I got out of hot tub, had to immediately shower.

Leisure Self

8/10

Excellent

25 Jul 2025

Robert

Check in early!!! Awesome!!!

Leisure Family

4/10

Poor

22 Jul 2025

DAWN SUSAN

Not again

Remarkably the bed was comfortable
Floors and bathroom were sticky.
Tub didn’t look clean -stuff of the walls and lamp shades
While air worked the room was so humid-everything seemed damp

Friends_and_family Family

4/10

Poor

19 Jul 2025

Jennifer

There was 15 of us and we asked before making reservations if they was a pool and opened it they said yes and get there and no pool and they building was very hot and they we should have known.

10/10

Exceptional

18 Jul 2025

Laura

The only thing we did not like is that the room seem to be extremely humid and carpet was Sticky like it was holding a lot of moisture, and there was a bit of an odor when we walked in of a little bit musty otherwise the place was very clean

Leisure Family

4/10

Poor

15 Jul 2025

Verified traveler

No elevator. No ac outside the rooms. The smell was horrible. Missing remote. Overall conditions is not within my normal hotel stay.

Business

2/10

Poor

14 Jul 2025

Joseph

I don’t even know where to begin. Just don’t do it.

The mattress looked like it had been peed on by everyone who ever slept on it. The room smelled musty, was humid, and the AC did not blow very cold air. There was no parking, we were told to choose between a handicapped spot or a loading zone and were afraid we would get towed. We were put in a handicapped room with a handicapped seat taking up most of the bathroom and the floor was soaked. The towels were like sandpaper and the shower head was disgusting. The carpet was gross and dirty in our room. I wouldn’t have been happy had I paid $20 for this room, but I paid $130 a night, so I was really not thrilled.

Leisure Partner

2/10

Poor

14 Jul 2025

Corey

This hotel was drastically different than pictures. The staff was really nice and helpful but there was black mold on the walls in the room, there was trash all over the floor under the bed, the pool and exercise room were destroyed and not like presented. Lastly, the continental breakfast was not a breakfast. When questioned about where the food was, it was mentioned they needed to go to the store but there was nothing there to really eat for breakfast except for the coffee. I would not stay here. It was extremely disgusting and appeared like something out of a horror story.

Friends_and_family Family

4/10

Poor

12 Jul 2025

Debbie

Room was clean but many things should have been repaired. Ceiling falling down, no towel bar(broken off) lock for door sitting on sink, mold in tub.

Leisure Family

6/10

Pleasant

11 Jul 2025

Renee

Everything was just fine. Lobby was hot, but room was cold :)

Leisure Self

4/10

Poor

29 Jun 2025

Tim

Just ok

No grab bar in tub and no drain plug so you couldn’t take a bath.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Kameron

Everything was clean easy check in great price great ac cumfy beds

Leisure

4/10

Poor

28 Jun 2025

Finley

Sttaff was not very friendly, room smelled very strongly of cigarette. I dont think the bathroom had been cleaned, used soap and shampoo still in the shower. Halls were extremely hot. The room air conditioner worked pretty decent.

Partner

6/10

Pleasant

22 Jun 2025

Windi

The pool was under construction, which doesn't say on their website.
I asked for another key because it had gotten locked in the room and he said no I already gave you 2 keys.
Then as checking out he followed us like we were stealing, it was a bag of dirty clothes..Most of the staff was friendly and kind.

Business_and_leisure Family

4/10

Poor

19 Jun 2025

Jamya

Room was unclean and was unable to switch to a more satisfactory room.

Business_and_leisure Self

8/10

Excellent

16 Jun 2025

Titus

It was good

10/10

Exceptional

04 Jun 2025

Lucia

There was nothing special in the room or property. Rooms are accessible. Place is very convenient to almost everything food, shopping. I recommend it if you looking for economic and convenient place to stay for a night or two this is the one. I will definitely stay in this place again when I come back to Muncie.

Business Self

8/10

Excellent

04 Jun 2025

Ilija

It was very pleasant stay. Great location and the room was clean. For the price can’t do much better.

10/10

Exceptional

01 Jun 2025

Sheryl

This hotel has been our home for a week when my son attended a competition at Ball State University. The location is at the center of many dining options. Very near at Ball state. All the staff are approachable, kind and very helpful. I will recommend this hotel to my friends and family.

Business_and_leisure Family

6/10

Pleasant

28 May 2025

Shauntea

Needs to be more up to date and it was a little dusty

Leisure Self

2/10

Poor

26 May 2025

Matthew

I feel the only positive about the experience her was some of the staff was friendly. From the start it was a bad experience. Pool is closed and not avaliable, nowhere on the website or in any details is this stated. First room had dirty stained sheets with blood on them, second room had a dirty refrigerator with crumbs on every shelf. Second room has issues with the shower and no pressure, the shower plug does not plug good enough to transfer the water to the show head. Lack of pressure and power. Smells like the hotel has been treated for non welcome guests (pests) (bugs). Overall just a negotiable experience.

Cant leave photos as intended.

Leisure Family_with_children

4/10

Poor

25 May 2025

Andrew

Not great

Place was in pretty rough shape. Bathroom door handle falling off and paint falling off all over the room. Looked in pretty poor condition overall

Friends_and_family Family

10/10

Exceptional

21 May 2025

Amber

Good customer service.

Leisure

2/10

Poor

17 May 2025

Heather

Very dirty breakfast was horrible would not recommend

Leisure Partner

4/10

Poor

09 May 2025

Bryant

Whew! It Has Seen (and smelled) Better Days

While the associates were friendly enough, the property is in dire need of a COMPLETE renovation. From the ‘80s decor, to the VERY low bathroom vanity where I had to almost squat to brush my teeth, to the polyester dark floral bedspread on the terminally flattened hard mattress, to the funk that immediately hit me when I opened my room door. Despite being a “non-smoking” room, it was apparent that the ghost of Marlboro past and marijuana and flip sweat and donkey rump and body fluids continued to haunt that space. I feared for my pest-free life with every step on the carpet that likely used to be a very gleeful and much lighter color than its current moody suicidal darkness. It was a smell that makes you expect to see critters and hope the stink does not get into your clothes. Ironically, (thankfully) I did not see any critters, the hotel and my room were tidy, and the door locks/keys were electronic. But, unfortunately, my mind had already been sent spinning. I barely slept for fear of something tiny or minute like lice or something. To be clear, there was no evidence of lice, but my mind made my scalp itch all night anyway. I’ll probably end up buying some RID spray later, just in case. Screw supply and demand, the price was not worth the value. Otherwise, my stay was okay and convenient in distance to my friends.

Friends_and_family Friends

4/10

Poor

14 Apr 2025

Laritza

Needs upgrade. Bad smell. Room as dirty and bad smell.

Leisure Family

4/10

Poor

13 Apr 2025

KAREN

I am so sorry I didn’t know this area at all. I drove from St. Louis and had to drive almost 40 miles for a decent hotel. We looked around Muncie. The hotels looked out dated and this one in particular smelled really bad. The young man at the desk was very nice. He acknowledged my refund request which is why. I will continue to book with Expedia. I was very surprised to get response of my request immediately. Thank you for your excellent customer service.

Business Self

4/10

Poor

13 Apr 2025

Benjamin

Cleanliness was sub par

Leisure Family_with_children

2/10

Poor

13 Apr 2025

Hannah

So much smoke, NOT smoke free

This is a non smoking hotel. When we checked into our room, we were assaulted with the stench of smoke and cheap deodorizer in a failed attempt to mask it. We stayed only one night, less than 18 hours. By the time I got back home, all of my clothing, pillows, fabrics, and belongings smelled of smoke, even things I had not even taken from the bag.

Friends_and_family Family

2/10

Poor

13 Apr 2025

Keith

0 stars would never stay again

Leisure Self

6/10

Pleasant

13 Apr 2025

Verified traveler

Could tell there has been fresh paint, however, towels were small and thin, shower head was short so had to be very close to wall to be under water, shower itself was worn

Friends_and_family Family

4/10

Poor

12 Apr 2025

Rikki

Most concerning was one of the locks were broken off our door and bathroom was not the cleanest. The building also had a very strong smell there was an employee walking around spraying something by to help cover it but it just kinda mixed. Also just an inconvenience was the pool was not open understand things happen and honestly due to the overall cleanliness of building not sure we would’ve used it but my kids were looking forward to the pool. The pictures from trip advisor were deceiving.

10/10

Exceptional

11 Apr 2025

Krystle

Great

Business_and_leisure Family

4/10

Poor

06 Apr 2025

Alicia

They didn’t disclose that the pool and the fitness center were closed. The breakfast was hardly a breakfast, they had stale muffins and ice cold gravy. The juice machine and the waffle maker were broken.

Leisure Partner

6/10

Pleasant

24 Mar 2025

jacques

Alright for a quick night

The hotel is worn out.
The breakfast? They say you can't take food to your room, good because for what there is it simple don't take anything.

Business

6/10

Pleasant

18 Feb 2025

Jessica

The shower head had a Walmart bag wrapped around it and when the shower was running- it still leaked around the bag. One of the light bulbs flickered all night even though it was turned off and there was no shade or cover around the light bulb.

Partner

4/10

Poor

10 Feb 2025

danny

This place was not worth the money.

Leisure Partner

8/10

Excellent

06 Feb 2025

Verified traveler

Baymont/Muncie: Good staff; mediocre place

The staff were friendly and helpful.
Our main room, the bed and other furniture, and the bathroom were clean. The main room smelled a bit, maybe from cleaning chemicals. The shower controller needs repair.
We heard (but didn't look for it) a cat walking through the hallway outside our room, at night. And I noticed a cat pee smell in the corridor this morning.
The breakfast: The waffle maker worked great; the yogurt was fine; the raisins in the raisin bran were very hard; and the coffee was lukewarm and not very good.

Partner

10/10

Exceptional

27 Jan 2025

Dan

The property was nice and quiet and we had a nice stay.

Leisure

10/10

Exceptional

27 Jan 2025

Amber

It was nice

Self

4/10

Poor

23 Jan 2025

Sophia

Great location! Friendly staff. You get what you pay for here. It wasn’t terrible by any means. The bed and room were clean. Bath tub was very stained which made it appear dirty. Room smells old, musty, like cigarette smoke kind of.
Overall, not terrible and it was inexpensive compared to other, high rated hotels in the area.

Business_and_leisure Self