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Best Western Muncie

Anderson - IN · United States

3011 W Bethel AvenueView location

7.6/10Very good896 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.6/107.6
Condition7.4/107.4
Location8.0/108.0
Neighborhood8.0/108.0
Quality4.8/104.8
Value6.6/106.6
Amenities7.4/107.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Muncie

Welcome to Best Western Muncie!For guests who have an event to attend at Ball State University or tickets to a game at Muncie SportsPlex, staying at this Muncie hotel provides an unbeatable location. As a 100% smoke-free hotel, travelers enjoy all of the comforts of home and then some.

Relax at our indoor pool year-round, whether you're here for just a night or an entire semester. Located near several dining options, our regular guests, which include students, faculty, and staff at BSU, are only a short walk away from some of the best fare in the city.

Plus, we're also close to Muncie Shopping Mall where great finds can be discovered. As a Muncie hotel close to Memorial Hospital, we specialize in welcoming healthcare staff, patients, and visiting physicians. A short and easy commute is important when you're here for a medical visit.

However, whether it's business or pleasure, make sure there's room in the itinerary to enjoy some sightseeing. The Minnetristal Cultural Center is nearby, and the Oakhurst Botanical Gardens features stunning landscaping year-round.

Read more about this hotelShow less

A trip to the National Model Aviation Museum is a must for those who want a bit of culture on their trip. Of course, getting tickets to one of the many events at the SportsPlex always guarantees a great time.

Business travelers with IU Health BMH regularly stay at this Muncie hotel, and being close to the Muncie/Delaware Convention Center makes it simple for tradeshow attendees to get around the area.

From Sallie Mae to local businesses, our hospitable staff knows how important comfort, quiet, and location is for those traveling for work. Reserve a relaxing stay at the Best Western Muncie right now and get the best rates! Every guest needs to have a $100 deposit for incidentals at check-in.

With a stay at Best Western Muncie in Muncie, you'll be a 4-minute walk from Ball State University and 11 minutes by foot from Scheumann Stadium. This hotel is 0.8 mi (1.3 km) from Cardinal Creek Tennis Center and 1.2 mi (2 km) from Worthen Arena.

Make yourself at home in one of the 57 guestrooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

Featured amenities include a business center, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Spoken Language

    English

Nearby attractions

Ball State University 0.3 km / 0.2 mi
Scheumann Stadium 0.9 km / 0.6 mi
Cardinal Creek Tennis Center 1.2 km / 0.8 mi
Worthen Arena 1.9 km / 1.2 mi
Emens Auditorium 2.6 km / 1.6 mi
IU Health Ball Memorial Hospital 2.6 km / 1.6 mi
Emerson Dog Park 3.6 km / 2.2 mi
Minnetrista 3.6 km / 2.3 mi
Tuhey Park 3.8 km / 2.4 mi
Muncie Civic Theatre 4.5 km / 2.8 mi
Horizon Convention Center 4.7 km / 2.9 mi
Cornerstone Center for the Arts 4.7 km / 2.9 mi
Muncie Children's Museum 4.8 km / 3 mi
Southway Centre Shopping Center 8.8 km / 5.5 mi
Cooley Park 9.4 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • Number of floors (main building): 2
  • Suites: 4
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Newspapers
Show 6 more facilities & services
  • PhotocopierExtra charge
  • Business centre
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Muncie

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable8 photos

    Best Western Muncie

    Room KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wake-up service
    • Wi-fi
    • Balcony
    • Ironing set
    • Microwave
    • Internet access
    • Hairdryer
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Best Western Muncie

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 28 m²SUI.NM-10
    SUITE NON SMOKINGPhoto unavailable8 photos

    Best Western Muncie

    SUITE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Best Western Muncie

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 28 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable7 photos

    Best Western Muncie

    Room TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Balcony

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Best Western Muncie

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Muncie

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Muncie

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Queen Size BedRoom • Accessible-Queen Size Bed • 1 Bedroom • 28 m²ROO.H6-QN
    Room Accessible-Queen Size BedPhoto unavailable8 photos

    Best Western Muncie

    Room Accessible-Queen Size Bed

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-QN

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Best Western Muncie

    SUITE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Wi-fi
    • Cable TV
    • Ironing set
    • Balcony
    • Wake-up service
    • Alarm clock
    • Desk
    • Hairdryer
    • Internet access
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Muncie

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-9
    SUITE NON SMOKINGPhoto unavailable9 photos

    Best Western Muncie

    SUITE NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-9

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Muncie

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Muncie

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Muncie

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable9 photos

    Best Western Muncie

    SUITE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Microwave
    • Hairdryer
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 28 m²ROO.H6
    Room AccessiblePhoto unavailable8 photos

    Best Western Muncie

    Room Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Ironing set
    • Hairdryer
    • Internet access
    • Microwave
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Muncie

7.6
Very good
896 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.4 /10
Location
8.0 /10
Neighborhood
8.0 /10
Quality
4.8 /10
Value
6.6 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Leila
Staff was accommodating to changes in plans as we were hosting out of town family and friends for our daughter’s wedding. They made things very easy.
6/10
Pleasant
29 Jul 2026
Anna
The only complaint I have is that even after calling the front office that the room temperature was to hot they never did change it to get the room cooler. It was too hard to sleep in a hot room.
10/10
Exceptional
26 Jul 2026
Carole Anne
Not a fancy place, but it's well kept, centrally located, the staff is great, and they provide regular liquid coffee creamer.
10/10
Exceptional
24 Jul 2026
Sarah
I stayed for a week by myself. The rooms are exceptionally clean. The property is close to Ball State. They offered breakfast but I didn't eat anything as I had meetings all week. I would definitely stay there again.
6/10
Pleasant
13 Jul 2026
Jeffrey
Breakfast was okay, nothing to write home about. Property and room was clean. Fresh towels were provided each day. The bed was made the first two days of our 5-day stay, but not on the last three days. The sheets on the bed were VERY thin after repeated washings and actually began to tear when weight was applied! Invest in some new linen! Twice during our 5-day stay we had to return to the front desk because our keys didn't work anymore. Overall, the stay was okay: what we expected.
Partner
8/10
Excellent
01 Jul 2026
Austin
Room was clean. Staff was very friendly and helpful when I couldn’t find the thermostat in front of my face. Property doesn’t look like much on the outside but rooms were fairly modernized.

Breakfast was just ok. Typical continental for the room price of $100.

Good place for a cheap quick stay if you’re visiting a BSU student. Very close to campus.
Partner
8/10
Excellent
30 Jun 2026
Patricia
The pool was too cold to swim. (It was an indoor pool)
It took two days to get a plumbing issue corrected.
Otherwise we enjoyed our stay.
Partner
10/10
Exceptional
29 Jun 2026
luai
Clean room
Partner
2/10
Poor
28 Jun 2026
Ann
Room smelled like smoke.
Friends_and_family Family
8/10
Excellent
28 Jun 2026
Sabrena
Staff extremely helpful & professional.
Partner
2/10
Poor
27 Jun 2026
Shauna
While the room was fine (liked the non-carpeted floors), the front desk worker was so confused, rude and said our room had been cancelled. (It hadn’t been cancelled - he was confused.) Took forever to straighten out and a line formed behind us. So embarrassing. Breakfast eggs were swimming in water. Gravy was gross. No elevator in case you can’t do stairs. Just felt depressing.
Friends_and_family Family
6/10
Pleasant
23 Jun 2026
Karen
Clean room, comfortable bed, nice pool
Partner
10/10
Exceptional
16 Jun 2026
Dar
Staff was nice and the room was very clean. I will stay there again when I visit family.
Partner
10/10
Exceptional
23 May 2026
Becky
👍
Family
4/10
Poor
19 May 2026
Chronicle
Breakfast was as expected. The staff was very polite. The AC worked but was very loud! Hard to sleep. The walls are so thin....no exaggeration, the connecting room had their alarm going off and it woke up my husband and myself. We were not happy!!! So between the AC runnind loud, rattling and the thin walls, sleep was a struggle. Bring ear plugs. Not your regular \"Best Western\". But also not owned by your regular \"Best Western\". They bought the name.
Family
4/10
Poor
13 May 2026
Kara
I purchased a room with 2 double beds and they gave me one bed. And it was a fight to get the correct room

Amenities are mid at best
6/10
Pleasant
12 May 2026
Allison
The breakfast was awful. Slate bagels, sour pancake batter, mudfy coffee. Watery juice.
Self
6/10
Pleasant
27 Apr 2026
Sarah
Beds very uncomfortable, no noiseproofing at all you could hear everything!!!!
Self
4/10
Poor
13 Apr 2026
Chris
The shower faucet was broken, which affected the shower spigot. The door in the bathroom was falling off the hinges. The beds were also very uncomfortable.
Family
8/10
Excellent
10 Apr 2026
Deborah
Breakfast was fresh but dining seats are limited. Staff is nice. Hotel was comfortable.
Family
10/10
Exceptional
31 Mar 2026
Megan
The staff we encountered over the weekend were all very friendly & helpful. The room was clean. We had no problems with the temperature, except the pool room was pretty cold. The breakfast was good, too! We really don’t have any complaints. It was perfect for just needing a place to sleep for the weekend :)
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Todd
The breakfast was good and the accommodations we're great!!
Family_with_children
10/10
Exceptional
24 Mar 2026
Michele
Yes
Family_with_children
4/10
Poor
03 Mar 2026
Josefina
Sent me to a dirty or still occupied room first. The room I ended up with was hot, stuffy, and generally uncomfortable (bed included).
Self
10/10
Exceptional
17 Feb 2026
David
Everyone was friendly, it was a nice quiet relaxing stay. Room and jetted tub were nice. Everything was spotless.
8/10
Excellent
13 Feb 2026
Hanna
It was nice and quiet, very clean, nice breakfast buffet, clean pool.
4/10
Poor
20 Jan 2026
Breanna
Amenities- no hot tub anymore
Exit door in the back stuck and couldn’t get out
The rooms were freezing and wouldn’t stay warm
8/10
Excellent
22 Dec 2025
Andreya
AC was perfect, I didn’t get to try the breakfasts as I was prioritizing sleep. Staff was nice and helpful and the room was mostly clean.
Self
10/10
Exceptional
14 Dec 2025
Tiffany
Friendly accommodating staff
Family
10/10
Exceptional
02 Dec 2025
Bryce
room was nice and clean shower was spotless and worked well house keeping came everyday and assured if anything was needed before going to the next room front desk was extremely helpful when my charger broke ran and got his own for us to use breakfast was nice and had good options all around a good experience and also bed was super comfy and the pillows were too
Leisure Partner
10/10
Exceptional
18 Nov 2025
Edward
Just what we needed - clean room on ground floor with plenty of linen, working TV & AC/heat, friendly staff, good location. Thanks!
Friends_and_family Family
2/10
Poor
16 Nov 2025
Jaymi
Evidence of bed bugs. Toilet had excrement streaked about one inch long above the handle to flush, tub was filthy. I can post pictures once I am finished with insurance claim.
Leisure
2/10
Poor
14 Nov 2025
Sherry
Absolutely horrible. The bed was awful and the pillows were awful. I probably got one hour of sleep all night.
Business Family
10/10
Exceptional
23 Oct 2025
MICHELLE
Older hotel but extremely clean and felt safe and comfortable once in my room. The room was super clean and fast check in, will return.
Self
8/10
Excellent
27 Sep 2025
Elizabeth
The room was clean and everything I needed it to be for the few days I stayed there.
Leisure Self
8/10
Excellent
19 Sep 2025
Patricia
Perfect location for Ball state activities
Leisure Family
10/10
Exceptional
14 Sep 2025
Jeannette
Very nice clean room with comfortable beds
Leisure Family
10/10
Exceptional
09 Sep 2025
Brenda
Everyone was very helpful and friendly. Thank you all.
Leisure Family
8/10
Excellent
05 Sep 2025
Brenda
It was ok certainly quiet. The only downfall was breakfast the coffee. It was cold and cold.
Leisure Family
10/10
Exceptional
19 Aug 2025
Ryan
Everything was exactly as I expected
2/10
Poor
02 Aug 2025
Sharene
The hotel was groce the worker showed
Friends_and_family Friends
4/10
Poor
21 Jul 2025
Lori
Needs updating
Self
2/10
Poor
18 Jul 2025
Jarvis
The whole property smells I think it’s best not to cook slop in the hotel the whole property smell like India and the plumbing is horrible the water from the toilet shouldn’t have a smell like that something is seriously wrong with the plumbing and price management cause this hotel should be a motel with a 50 dollar room fee place was tragic
Business Self
4/10
Poor
14 Jul 2025
FRANCO
The hotel's service was very poor. Breakfast was not replenished. The room was clean, but everything was very simple, the bare minimum. The facilities worked.
Leisure Family
8/10
Excellent
12 Jul 2025
Jeffrey

Okay Place

Property was good, but breakfast was inconsistent. During 8 day stay, eggs and sausage were plentiful and fresh each morning at the start of our stay. However, with each passing day, the quantity diminished and it was obvious that what was available was reheated from the previous day. By day 8, the only eggs that were available were the four dried out patties from the day before. Lots of room for improvement there. Room was clean and refreshed each day. Refrigerator wasn’t working upon arrival, but was replaced promptly. Glass shelf in the bathroom (room 114) needs to be tightened. The shelf is sagging to the point where items slide off into the sink. The shower water valve also needs to be resealed. The shower drips constantly.
Partner
10/10
Exceptional
01 Jul 2025
Amy
Very comfortable beds and very helpful staff
Business_and_leisure Self
6/10
Pleasant
29 Jun 2025
victoria
Barely above decent considering the price point. Breakfast is not great, beds were horrible, and bathrooms are very tight. Overall it’s very dated, but extremely close to Ball State University. Plus side it doesn’t have carpet, has small clean fridge, clean microwave, and decent tv channels.
Business_and_leisure Family
4/10
Poor
28 Jun 2025
Garry
We found teeny tiny small black mites in the sink and around the jetted tub. Not sure what they were but I do not think they were bed bugs.
Partner
6/10
Pleasant
28 Jun 2025
Kimberly
Internet access was unusable most of the time. AC was off when we arrived, it was 90+ degrees outside and it took our room over 8 hours to cool.
Business_and_leisure Family
4/10
Poor
27 Jun 2025
Lisa

Horrible Price for the Quality

I paid 149.00 per night for this on hotels.com. The beds were quite small and the kind that has a metal base with a headboard that is attached to the wall, but not the bed. The room WAS very clean, but it was a cheap room for the price. There was no elevator, and I was traveling with another who can't climb stairs. Breakfast was ridiculous - very tiny and burnt up sausages, gelatinous gravy, obviously fake eggs, and a couple of yogurts in the fridge. I don't expect luxury for a continental breakfast but have attended many hotels with better quality. The staff were friendly, and the hotel was clean, but the quality for the price was ridiculous@
Friends_and_family Family
10/10
Exceptional
22 Jun 2025
Verified traveler
Our stay was great
Friends_and_family Family
6/10
Pleasant
18 Jun 2025
Scott
The mattress in Rm 233 needs to be replaced
Self
10/10
Exceptional
11 Jun 2025
Stefanie
The place was clean and close to ball state university
10/10
Exceptional
06 Jun 2025
Myra Shannon
Clean and safe area. Close to Walmart.
Leisure Family
8/10
Excellent
01 Jun 2025
Gregg
Nice rooms. Okay bed but shower head needed to be fixed
Leisure Family
10/10
Exceptional
31 May 2025
Raymond
Nice hotel
4/10
Poor
15 May 2025
Mike
My bed sheets hadnt been changed i had blood stains on the right side of the bed to prove they wasnt. I took photos of the stsins i even got the stay insurance so i feel i should be reimbursed
Leisure Partner
6/10
Pleasant
12 May 2025
Lucia

Good for the $

The customer service was great and very friendly. The bathroom was too small and the sink isn't inside the bathroom.
The room was spacious. And the beds were comfortable.
However the free breakfast wasn't very poor.
Happy with the price, especially since others are higher.
Friends_and_family Family
8/10
Excellent
10 May 2025
Eric

OK, stay

Customer service was excellent beds were a little stiff was hard to get a good night sleep swimming pool was nice. Breakfast was accommodating.
Business
8/10
Excellent
08 May 2025
Gregory
The outside of the building looks old and a little tired, but they did a good job remodeling the rooms . It was a clean and modern room and everything worked fine.
Business Family_with_children
10/10
Exceptional
04 May 2025
Kimberly
Staff was very welcoming and friendly.
Leisure Family
8/10
Excellent
26 Apr 2025
Laura
Two complaints. We got there prior to the 3 o'clock check but could not check in. That was ok. When we were able to check in our room was not ready. Was told 10 minutes. Ok no problem. 30 minutes later we were able to go to room. Very nice room. 2nd the air conditioner was very noisy. Every thing else was great
Leisure Family
4/10
Poor
18 Apr 2025
James
This hotel needs an entire remodel. A coat of paint doesn't do it. The management has a different idea of clean. Their idea of clean may work in their country, but our idea of clean is different. They seemed to be doing the best they could with limited recourses.
4/10
Poor
12 Apr 2025
kendrietta
Breakfast wasn't continental
Business_and_leisure Family
4/10
Poor
10 Apr 2025
Chris
Outdated and way overpriced for what it is. Id choose rooms at half the price nearby.
Business_and_leisure Family
8/10
Excellent
16 Mar 2025
Denver

Great staff, subpar bed.

Good stay. Friendly staff. Breakfast was small but decent. The only complaint was the bed was super broke down and sunk in the middle. It was horribly uncomfortable.
Partner
10/10
Exceptional
03 Mar 2025
Thomas
We stayed in the jacuzzi room..it was clean and nice..bed was a little soft ..butmother yhan that a great atay
Leisure Partner
8/10
Excellent
01 Mar 2025
Allen
no thanks
10/10
Exceptional
28 Feb 2025
Charla

Second stay

I stayed here several years ago. Service was good but it needed some updates. I was so pleased to see the improves at this visit! It was clean and a nice place to crash after my business meeting.
Business
8/10
Excellent
08 Feb 2025
David
N/A
Business Family
8/10
Excellent
06 Feb 2025
Debra
The breakfast was cold, Coffee was good
2/10
Poor
02 Feb 2025
Rebecca

Party in hotel

We arrived after a volleyball tournament around 10pm to check in and shower and go to bed. After check in we were going upstairs, the outside door in the back was propped open and people were coming and going from there to a party. We got up stairs were multiple rooms had large amount of guests staying and smoking weed. The smell was coming into our room. We decided to pack up and ask for a refund. The front desk manager was very nice and said we was going to deal with the party but after our worries he offered a full refund. Thankful for the front desk manager for understanding we had 13yr old girls that didn’t need to be trying to fall asleep to loud and smelly party before having to get up and play the next morning.
Friends_and_family Family
6/10
Pleasant
01 Feb 2025
Angela
Room was very cold and took forever to heat up otherwise it was a good stay
Leisure Family
8/10
Excellent
26 Jan 2025
Fred

Institutional Beds?

Just a couple day stay, leisure. Wasn't impressed with beds. The metal bed frames felt institutional. Understand why having under bed not open, but almost felt like they were old prison beds. Pillows too soft.
Self
4/10
Poor
18 Jan 2025
Brandon

Avoid.

The TV didnt work. You couls turn it in by no channel would load. It was late so we just went to bed but thats unacceptable. It seems there was a remote missing. Tv was also like 24 inches and awful had we gotten channels to load. They also ended the breakfast early and gave my girfla hard time wven getting coffee after their early close time
2/10
Poor
01 Jan 2025
Ryan

Do not stay here

Biggest complaint is the fact that this is the first time i have ever had to stay at a hotel with a broken tv. None of the channels worked, just said no service. Called front desk and someone came up and looked at it to just to say they didnt know what was wrong. Did not offer to move our room or any compensation for the inconvenience. On top of that, the overall hotel was not very clean or well kept. The beds were small and very uncomfortable. I would never recommend this hotel to anybody.
Partner
10/10
Exceptional
22 Dec 2024
Penny

Attentive care

On check in the concierge was very friendly and personable. Once in our room we were aware that one of the fire detectors was chirping- low battery. We called the desk and within 20 minutes we had a response. All resolved. Slept soundly throughout the night.
Friends_and_family Friends
4/10
Poor
14 Dec 2024
Keegan
Beds a very uncomfortable
8/10
Excellent
14 Dec 2024
Lauren
Clean
Leisure
2/10
Poor
29 Nov 2024
Jason
Bed in suite was dilapidated sheets were stained brown underneath and top layer was dingy. No one was working the front desk. I had to wait a few minutes for someone to come.
Friends_and_family Family
6/10
Pleasant
20 Nov 2024
Ariel
Nothing spectacular it was a place to sleep breakfast sucked the place was old and dinghy
Friends_and_family Friends
10/10
Exceptional
16 Nov 2024
Thomas

Nice suite and location close to BSU

Nice hotel for a good price. We had a suite and it was well done. Not fancy but nice and quiet.
Friends_and_family Family
4/10
Poor
14 Nov 2024
Michael
Half of the lights in the room did not work. Staff was indignant to my questions and I did not feel like a guest.
Overall I would say that I was ok with it but I only stayed one night.
Leisure Family
10/10
Exceptional
05 Nov 2024
Jason
Very nice staff. Easy check in.
Leisure Family
6/10
Pleasant
03 Nov 2024
Brennan
Walls, doors, and ceilings are paper thin
Leisure Partner
8/10
Excellent
31 Oct 2024
Shirley
It was good!
10/10
Exceptional
27 Oct 2024
Michael

Very nice hotel.

Room was very clean and new. Only downside was the bathroom is a bit small, but for a short stay, that was no problem. Price was very good. Breakfast was good.
Friends_and_family Family
6/10
Pleasant
17 Oct 2024
Keith
The bed had a dip to the middle and wasnt to comfortable for a suite.
Leisure Family
10/10
Exceptional
16 Oct 2024
Verified traveler

Very nice

Impressed with how clean everything was. Breakfast met expectations. Will be our new go to cost friendly hotel to stay at when in Muncie
Friends_and_family Friends
10/10
Exceptional
10 Oct 2024
Martha
It was amazing. Te receptionist was friendly. The surroundings was clean and my room as too
Business
6/10
Pleasant
09 Oct 2024
Abby
We enjoyed our stay.
Leisure Family
10/10
Exceptional
06 Oct 2024
Karen
Enjoyed our stay!
Leisure Partner
8/10
Excellent
27 Sep 2024
Mathew

Good people working at the hotel.

They took care of us well. We’ve stayed there before a few times. It’s a comfortable place to stay.
Friends_and_family Family
10/10
Exceptional
24 Sep 2024
Sherri
Perfect for its price. Large breakfast buffet with hot items also. Nice place to relax and get delivery from a restaurant.
Leisure Friends
8/10
Excellent
20 Sep 2024
Janice
Only issues was the breakfast. We stayed for three days and it was the same breakfast each morning and not enough.
Business_and_leisure Partner
10/10
Exceptional
20 Sep 2024
Pastor
Great place to stay
6/10
Pleasant
14 Sep 2024
Verified traveler
Good stay.
Leisure Self
10/10
Exceptional
29 Aug 2024
Cathy
I know that this was an older property, but everything was very clean and people were so nice. The check in process was great and the bed was comfy. So happy to have a great stay for an affordable price.
Business Self
6/10
Pleasant
24 Aug 2024
Verified traveler
Room was clean except for a few light stains on the sheets. Staff were very friendly and helpful. Mattress’s were a little worn and probably needed to be replaced however (it did look like they were working on renovations) otherwise was a nice room. Shower was good, very quiet room. Pool was very nice even though we didn’t swim. Very close to Ball State Campus. Good room for the price, deposit a bit high at $100 but was told that upfront when I booked it so not unexpected.
Partner
8/10
Excellent
22 Aug 2024
Jeffrey

Good Place to Stay

This is our go-to place to stay in Muncie. Service is always great, but hotel condition is starting to suffer. Although we didn't use the pool, it was only open for a few days at the start of our stay. It was closed for most of our stay which would have been very frustrating for families with children that were hoping to swim. Fresh towels were placed in our room each day, but the bedding was only replaced once during our two-week stay. The breakfast is good, but a little variety would have been nice. Overall, it's a safe, quiet location and we wouldn't hesitate to stay there again.
Partner

Location & surroundings

Best Western Muncie
3011 W Bethel Avenue, Muncie, United States

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Best Western Muncie

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