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Best Western Inn of Payson

Payson - AZ · United States

301 S Beeline Highway Ste AView location

8.4/10Excellent880 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.2/108.2
Condition8.2/108.2
Location8.8/108.8
Neighborhood8.4/108.4
Quality8.6/108.6
Value7.6/107.6
Amenities8.8/108.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Inn of Payson

Enjoy your stay in the cool mountain town of Payson, Arizona. The Best Western Inn of Payson is centrally located in town and within walking distance to restaurants. The hotel features an indoor pool and hot tub. Enjoy a complimentary full hot breakfast each morning of your stay.

If you like to work out, we have a new exercise facility on-site.

Read more about this hotelShow less

With a stay at Best Western Inn of Payson in Payson, you'll be in the mountains, just a 1-minute walk from Tonto National Forest and 15 minutes by foot from Banner Payson Medical Center.

This hotel is 1.5 mi (2.4 km) from Green Valley Park and 1.5 mi (2.5 km) from Mazatzal Casino. Make yourself at home in one of the 47 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No alcohol served onsite Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: USD 2 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Alcohol is not served at this property.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Tonto National Forest 0.1 km / 0.1 mi
Banner Payson Medical Center 1.2 km / 0.8 mi
Green Valley Park 2.5 km / 1.5 mi
Mazatzal Casino 2.7 km / 1.7 mi
Rim Country Museum 2.9 km / 1.8 mi
Rancho Tonto Catch-A-Trout 3.2 km / 2 mi
Payson Golf Course 3.7 km / 2.3 mi
Tonto Natural Bridge State Park 21.3 km / 13.2 mi
Bishop Park 24 km / 14.9 mi
Pine-Strawberry Museum 24.6 km / 15.3 mi
Isabelle Hunt Memorial Library 24.7 km / 15.3 mi
Tonto Creek Fish Hatchery 28.5 km / 17.7 mi
Barnhardt Trailhead 28.8 km / 17.9 mi
Rock Creek Trailhead 29.2 km / 18.2 mi
Mongollon Rim Visitor Center 47.8 km / 29.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 47
  • Number of floors (main building): 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Air conditioning in public areas
Show 23 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • SupermarketExtra charge
  • Gym
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • Bowling alleyExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Inn of Payson

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Inn of Payson

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 32 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable14 photos

    Best Western Inn of Payson

    Room TWO QUEEN BEDS

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • TV
    • Bathroom: 1
    • Hairdryer
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Toiletries
    • Satellite TV
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 32 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable12 photos

    Best Western Inn of Payson

    Room KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Satellite TV
    • TV
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Inn of Payson

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 32 m²ROO.KG-2
    Room KING SIZE BEDPhoto unavailable13 photos

    Best Western Inn of Payson

    Room KING SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-2

    Room amenities

    • Dining Area
    • TV
    • Wi-fi
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Inn of Payson

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Inn of Payson

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 32 m²ROO.NM
    Room NON SMOKINGPhoto unavailable15 photos

    Best Western Inn of Payson

    Room NON SMOKING

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • TV
    • Satellite TV
    • Wi-fi

    Facilities with extra charge

    • Fireplace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 31 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable15 photos

    Best Western Inn of Payson

    Room KING BED NON SMOKING

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Satellite TV
    • TV
    • Wi-fi

    Facilities with extra charge

    • Fireplace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 32 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable10 photos

    Best Western Inn of Payson

    Room TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Satellite TV
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 31 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable11 photos

    Best Western Inn of Payson

    Room KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Wi-fi
    • Satellite TV
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Inn of Payson

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Inn of Payson

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Inn of Payson

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 32 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable14 photos

    Best Western Inn of Payson

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Satellite TV
    • TV
    • Wi-fi
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Inn of Payson

8.4
Excellent
880 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
8.4 /10
Quality
8.6 /10
Value
7.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
05 Jul 2026
Tony
The property is always very clean. We've stayed here several times because the rooms consistently smell fresh, with a slight bleach scent that gives us confidence they've been properly cleaned. The light-colored sheets and blankets also make it easy to inspect the room for cleanliness.

They provide complimentary soap, shampoo, and conditioner, although I usually prefer to bring my own.

My only real complaint is the coffee. It has a strange taste—almost like paper—and I can't recommend it. Every time we stay, I tell myself not to drink it, but eventually I forget and give it another try. Unfortunately, it's just as bad every time.
10/10
Exceptional
19 Jun 2026
Ramaswamy
Great room, excellent and clean pool.
Family_with_children
10/10
Exceptional
06 Jun 2026
Brett
The best part about this place was Laura in the front desk. She was incredibly helpful during a very rough situation because of a bad bed and breakfast host. She was incredible.
10/10
Exceptional
29 May 2026
Cristian
Nice and clean
10/10
Exceptional
15 May 2026
Miriam
Thank you! Loved my room! Friendly and helpful staff.
Self
10/10
Exceptional
04 May 2026
Tracey
The staff was great but have to deal with a lot. The facility is smoke free. Of course the pot smokers don’t think that rule applies to them.

They had to deal with the situation.

Everything else was awesome!
Self
8/10
Excellent
30 Apr 2026
Lauree
Nice place and helpful people. Only complaint was the perfume odor throughout the building .
Partner
10/10
Exceptional
12 Apr 2026
Krista
Staff was so nice and helpful! Rooms are clean and safe. Pool was nice
Business
6/10
Pleasant
19 Mar 2026
Tia
The property was ok. Small hotel. Says online that it is pet friendly but its not, sign by front office No pets allowed bit heard dogs barking. Have to ask for pool towels and for sofa bed blankets. Was just ok ....
Family_with_children
8/10
Excellent
16 Mar 2026
Mark
Hotel was nice and employees were friendly. The only three issues were 1) the front desk had only one computer, and with 3 other parties ahead of me to check in, my wait was a good 20+ minutes, 2) the pool heater was out of order, and 3) the breakfast area is VERY small (though there was a good variety of breakfast items, including the wonderful waffle maker).
Partner
8/10
Excellent
06 Mar 2026
Rafael
Front desk was super friendly I came in at 1am she was ready! Rooms were super clean everything organized I just wish there was an ironing board and iron. But I was also in a wheelchair accessible room
Self
10/10
Exceptional
27 Feb 2026
Ernesto
Nice place to stay
6/10
Pleasant
20 Feb 2026
Carol
The checkin was good The room was average. Amenities were average. The wifi was in and out so we couldn't complete our business work
We had to go offsite to do it.
Partner
10/10
Exceptional
19 Feb 2026
Ernesto
Good place to say, clean and nice
10/10
Exceptional
07 Feb 2026
Robert
Front Desk staff were awesome!
Business Self
10/10
Exceptional
17 Dec 2025
Kelly
clean and safe
6/10
Pleasant
16 Dec 2025
Abraham
The roo
10/10
Exceptional
15 Dec 2025
Janette
The room was clean and staff was wonderful
Business Self
10/10
Exceptional
11 Dec 2025
Breann
I had to go up to Payson for a meeting at Banner Health. Not only was best Western the closest to the hospital but also looked like the cleanest in comparison to others I passed on my way in and out of town.
Check in was easy and quick. Apparently the hotel was relatively booked full and it was quiet!
Self
10/10
Exceptional
04 Dec 2025
Michael
Clean rooms, nice front desk, breakfast.
10/10
Exceptional
03 Dec 2025
Cheryl
Staff was especiallily helpful and pleasant in resolving issue to with wi-fi connections. Moved us to a room nearer the router, no charge for upgrade. Thanks for bringing us another blanket!
Leisure Partner
10/10
Exceptional
02 Dec 2025
Alejandro
Great place
10/10
Exceptional
17 Nov 2025
Norrik
Yes.
Self
10/10
Exceptional
06 Nov 2025
Gloria
Front desk staff, was great and very helpful
Partner
8/10
Excellent
26 Oct 2025
Richard

Great weekend hotel

Very comfortable
Partner
8/10
Excellent
02 Oct 2025
Steve
Clean place to stay comfortable beds.
Friends_and_family Family
8/10
Excellent
28 Sep 2025
Brandon
Good
10/10
Exceptional
23 Aug 2025
J
Great place. Would highly recommend.
10/10
Exceptional
16 Aug 2025
Richard
It was in the right place
Business
10/10
Exceptional
04 Aug 2025
rudolf
The front desk staff was very helpful and the breakfast provided hit the spot.
Self
10/10
Exceptional
26 Jul 2025
Eduardo
clean and comfortable
Business Friends
10/10
Exceptional
17 Jul 2025
Mike
Excellent customer service at the front desk.
Leisure Family
10/10
Exceptional
13 Jul 2025
Verified traveler
Nice little room in payson for an over night fishing trip. We did use the pool, the jacuzzi seemed to have a lot of chemical in it but we still swam.
Friends_and_family Family
10/10
Exceptional
13 Jul 2025
GINAVEVE
Clean and wonderful staff.
Business
8/10
Excellent
08 Jul 2025
Crecinda

Satisfied

The room was spacious, bed was comfortable, bath was roomy, and breakfast was good.
Partner
10/10
Exceptional
30 Jun 2025
Kenneth
Front desk was efficient and friendly. The hotel was clean and well kept. It was set back off of the main road which reduced traffic noise. Some dining was within walking distance.
Leisure Partner
10/10
Exceptional
25 Jun 2025
Thomas

Would Recommend

Nice, clean, reasonably rates. Typical Best Western amenities.
Friends_and_family Friends
10/10
Exceptional
30 May 2025
Laurie P
Clean room, comfortable KING bed, interior areas & pool well-maintained. Convenient location in Payson.
Leisure Partner
6/10
Pleasant
24 May 2025
Thomas
Room was clean. Bed was comfortable. The breakfast area was very small and cramped. We have stayed at a lot of Best Western properties over the years and this one had the most limited breakfast of any of them. One night a bunch of people were in the parking lot until after midnight drinking and loud. It was not a good value for the price.
Leisure
8/10
Excellent
23 May 2025
William
It's an older property but clean and quiet.
Leisure Partner
10/10
Exceptional
10 May 2025
Tracey
It started off bad.

The first room had bugs and stained sheets.

The front desk swapped me for a much better room-bug and stain free!

It ended very well!



Self
10/10
Exceptional
01 May 2025
PHILIPPE
Clean hotel, large room, good breakfast.
Next to a couple of dining place reachable by foot
Leisure
10/10
Exceptional
28 Apr 2025
Antonio
It was great
Leisure Family_with_children
10/10
Exceptional
28 Apr 2025
Steven
Great place
10/10
Exceptional
27 Apr 2025
Regina
At good place stay
Leisure Family
6/10
Pleasant
17 Apr 2025
Colette
Breakfast was included but not that good
10/10
Exceptional
04 Apr 2025
Jean
Clean, comfortable & good breakfast.
Partner
10/10
Exceptional
02 Apr 2025
Noah
Great
10/10
Exceptional
24 Mar 2025
REBECCA
Very clean room , breakfast was not great. No protein option but eggs.
Partner
10/10
Exceptional
22 Mar 2025
Richard
Great place😁
Partner
8/10
Excellent
20 Mar 2025
Scott
😊
Business_and_leisure Self
6/10
Pleasant
15 Mar 2025
Daniel
It was ok. Checking in took about 25 minutes to get to customers before me due to computer problems. The soaking tub looks poorly put together. Of course, not too many options in Payson.
Leisure Partner
10/10
Exceptional
13 Mar 2025
Angela
I had to pleasure of getting to interact with all three staff members, check in staff, night auditor, and check out staff. The lady when we checked in was very kind and helped us get the roll away bed into our room, the night auditor was still there when we went to get breakfast and not only does he make wonderful potatoes but he helped connect my children with hot cocoa which was a very big treat! Finally, the lady at checkout was able to untangle a knot in a clothing item that we couldn't get to, after we thought we were going to have to cut it off with scissors lol. We have to come through this area from time to time so we will be sure to return!
Leisure Family_with_children
6/10
Pleasant
15 Feb 2025
Donna

Not the Friendliest Staff

Arrived three minutes early for check-in, along with another guest. The woman at the front desk didn’t acknowledge my presence initially, then said “well, you are all early so just relax and I’ll get you checked-in when it’s time”. Turns out 3pm is change-out and she was angry that she had to check-in two “early” guests while she was coming off shift.

The other staff seemed fine but certainly not the friendliest hotel staff that I’ve ever encountered.
Self
8/10
Excellent
06 Feb 2025
William
Safe clean and quiet
Leisure Self
10/10
Exceptional
04 Jan 2025
Russell
Went to Payson for my son’s basketball tournament. This hotel wa s close to food and coffee shops. Very clean and rooms were good size. I would stray here again
Friends_and_family Family
10/10
Exceptional
27 Dec 2024
Emily

Great

Very clean does not smell at all, very comfortable, friendly staff,
Partner
10/10
Exceptional
15 Dec 2024
Elaina

Great stay

New and clean, staff was very friendly. Good hot breakfast
Friends_and_family Family
10/10
Exceptional
04 Dec 2024
Dave
It’s a very quiet location. No traffic noise. The place is clean and the breakfast was good
Business Self
8/10
Excellent
04 Dec 2024
Ramaswamy
Good stay. no complaints.
Leisure
8/10
Excellent
04 Dec 2024
stephen
Yep
Business_and_leisure Partner
10/10
Exceptional
01 Dec 2024
Maxim
Great
10/10
Exceptional
11 Oct 2024
Phillip
Hotel is right behind a Burger King and next door to a coffee and donut shop. There are plenty of other dining options within walking distance of the hotel.
Leisure Self
8/10
Excellent
09 Oct 2024
Michael
Great stay! Clean and staff was great!
10/10
Exceptional
08 Oct 2024
Terisa
Very friendly and helpful lady at the front drsk
Business Self
10/10
Exceptional
06 Oct 2024
Raul
It was good for a couple night stay.
Leisure Family
10/10
Exceptional
29 Sep 2024
Mark
We especially loved the indoor pool & hot tub so it can be used year around! The breakfast options were good. They touched all bases of diet so whatever your restrictions there was something you could eat.😊
Leisure Partner
10/10
Exceptional
22 Sep 2024
Lyle
Nice property.
Leisure Family
8/10
Excellent
01 Sep 2024
Misae

One day stay

The room seemed clean at first glance, but a closer look revealed stains on the floor and sheets. On the bright side, the staff was friendly and provided great customer service, which made a difference.
Friends_and_family Family
6/10
Pleasant
20 Aug 2024
Moose
Room smelled like mildew, tv remote didn’t work, water pressure was low, hot tub drain didn’t close, towels were small and had a consistency of sand paper.
Partner
8/10
Excellent
14 Aug 2024
Crissy

Clean and comfortable stay in great location.

The room was clean and the bed comfortable. The towels were old and thin but clean. The complimentary breakfast was not very good at all. Recommend eating at the cafe down the street. The location was great and the staff was very, very nice. We will stay again and bring our own towels.
Partner
8/10
Excellent
17 Jul 2024
Linda J
Only problem was air conditioner very noisy. Didn’t use at night
Friends_and_family Friends
10/10
Exceptional
14 Jul 2024
Brandi

Wonderful stay with kids

Wonderful place to stay! Check in was easy and the room was spotless! Love that it doesn't have carpet because it smelled fresh and not musty like most hotel rooms. The beds were very comfortable and smelled clean as well. Breakfast was pretty good (scrambled eggs, sausage patties, waffles and the usual stuff you'd find). 24hr coffee and tea in the dining area. The indoor pool and hot tub was amazing. Hot tub was actually HOT like it should be. They don't have towels in the pool area so you do need to get them from the front desk. They gave us 4 for 4 people when we checked in but we needed more since they were still wet our second day. They didn't give us a problem getting more towels. AC was a bit loud and someone had music playing kind of late but the hotel can't control those and it wasn't a reason to lower a rating. I have no complaints. It was a really nice trip!
Friends_and_family Family
10/10
Exceptional
13 Jul 2024
Bryan
We had a great stay the front desk clerk was amazing. I wish I could remember her name but we checked in at 5PM. Breakfast was great too and the staff was amazing and kind! Will stay again.
Leisure Family
4/10
Poor
13 Jul 2024
Freddy
Too expensive for what it offers, the breakfast wasnt good and the beds were really stiff and uncomfortable
8/10
Excellent
06 Jul 2024
David
Everything was good
Leisure Self
6/10
Pleasant
02 Jul 2024
Mary
Rooms were pricey for the average condition of the property. The recent remodeling felt cheap. Towels were old. Complimentary breakfast was very basic. Although the rooms were clean and comfortable, the price was too high ($188 including taxes) for just an ordinary place.
6/10
Pleasant
24 Jun 2024
Sandy
No towels or water in the fitness room
Business
10/10
Exceptional
14 Jun 2024
RICHARD

Very clean.

We arrived a bit before check-in and had our room in good time. The first thing that stood out was the cleanliness of the hotel in general. Our room was to our satisfaction, updated and quiet. The breakfast was very basic, but sufficient to start the day. There is dining and shopping that is walkable.
Partner
10/10
Exceptional
02 Jun 2024
Laurie
Staff was friendly and helpful. I have a special diet, no dairy and low carb diet so I didn’t have too many options at the buffet breakfast but I was able to eat enough Thank You!!
Friends_and_family Friends
6/10
Pleasant
26 May 2024
Joseph
Ok
Leisure Partner
8/10
Excellent
25 May 2024
William
Clean
Business Self
6/10
Pleasant
25 May 2024
Sheryl
IT WAS DIRTY
Business Self
6/10
Pleasant
19 May 2024
Verified traveler

Meh..

The staff was kind and helpful.
The room smelled horribly of cleaning products that we had to open the window to get some fresh air. The bathroom had black mold and the indoor pool also had black mold in several places. The pool and spa had algae and is in need of a spruce up. It’s an older property (or so it seems) so don’t expect anything too fancy. Overall it seemed clean and was fairly quiet.
Friends_and_family Family
6/10
Pleasant
17 May 2024
John

Not our first choice of tooms

Room was very dark, unwelcoming, but quiet. Air conditioning was loud, but worked. Exhaust fan in bathroom was malfunctioning. Coffee packets were not provided. Towels were the WORST we have ever used, ever. Breakfast was adequate. Rates were very high.
Partner
10/10
Exceptional
05 May 2024
Rebecca

Highly recommend staying here for your next trip!

Easy check-in process and front clerk gave me instructions about breakfast, wi-fi, pool/hot tub and gym access.

Room was extremely clean — including the lobby, hallways, and stairs.

Travel size toiletries provided. Highly recommend staying here for your next trip!
Partner
8/10
Excellent
01 May 2024
Michael
Nice property, clean, convenient and affordable.
8/10
Excellent
16 Apr 2024
Lowell
Property was kept up nicely.
Leisure Self
10/10
Exceptional
30 Mar 2024
Rocio
Is a clean please
Leisure Family
10/10
Exceptional
23 Mar 2024
kristen
Clean and comfortable
Leisure Family
8/10
Excellent
18 Mar 2024
Omar
Good service and attention of staff
Leisure Family
10/10
Exceptional
17 Mar 2024
Don
Most spotless sparkling hotel I’ve ever stayed at.
Leisure Self
10/10
Exceptional
02 Mar 2024
Richard
Front desk lady was very friendly and extremely helpful. The rooms were clean and beds were comfy. Wasnt to packed so the stay was quiet and peaceful.
Leisure Partner
8/10
Excellent
26 Feb 2024
James
Pleasant check in and parking, quiet evening and comfortable bed. Average breakfast but enough to get you started. Would love a little better coffee though.
10/10
Exceptional
20 Feb 2024
Patricia
I liked that it was tucked back off the main road and was quiet. Clean,convenient, friendly staff and people always makes a great start to a good nights stay!
Leisure Partner
10/10
Exceptional
20 Feb 2024
Jamie

Nice place to stay and good location

Had a pleasant stay. Was a very convenient location. Breakfast was very good.
Friends_and_family Family
8/10
Excellent
01 Jan 2024
Ruben Alejandro
very clean facility
Leisure Family
10/10
Exceptional
13 Dec 2023
Richard
Perfectly fine A few scuffs Had great afternoon alone in spa/ hot tub
Leisure Self
4/10
Poor
23 Nov 2023
Elizabeth
Beds where horrible slept terrible, room cold when entered, heard the heating all night, pillows where so thin to sleep on, no carpets on flooring at all, the breakfast so called was also unacceptable, not even any water except out of water fountain offered when asked for. the so called hot eggs where like rubber and these round pre done things so did not eat them but hubby had one. Put in one piece of bread for toast it came popped up ended up on the floor and burnt, the potatoes I assumed packaged and they warmed up were cold so ended up with a banana another piece of toast burnt I scraped up and now caught before hitting floor, nothing to drink cause no water no decaf coffee, can't do OJ, and had banana...great breakfast unless you don't mind package oatmeal then go for it! thats the \" breakfast\" they call it. and the price is horrible even with a military discount. I am not a complainer nor do I even post but had to on this one! Do not recommend this place at all.
Leisure Partner
10/10
Exceptional
25 Oct 2023
Ray
Everything was good

Location & surroundings

Best Western Inn of Payson
301 S Beeline Highway Ste A, Payson, United States

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Best Western Inn of Payson

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