Novia Hotel

10/10

Exceptional

14 May 2026

Robin

Wow! I didn’t expect much and what I received was so much more. From the second I walked in the manager of the hotel was stand out amazing. So helpful, caring, knowledgeable and hospitable. I felt at home and like he would go out of his way for all of his guests to make sure they were happy, comfortable and taken care of. The room was exactly what I needed. Perfectly clean with a comfortable bed. My room couldn’t have been cleaner! I was very impressed. This isn’t a fancy hotel but it is perfectly cared for and a pleasure. I will definitely stay again on my next trip to SFO. Thank you.

Self

10/10

Exceptional

10 May 2026

Douglas

Being in the hotel industry, I thoroughlycheck rooms all the time for cleanliness. No matter what hotel chain I stay in usually I always find something left behind from another guest. I found a little dust behind the TV cabinet and the bedside tables. Otherwise the room was extremely clean. Bathroom was clean and in good working order, shower was great powerful and clean. A small continental breakfast was included and worked out just perfectly for what I needed. Airport shuttle was on time and location was still close to the airport since I had a flight early in the morning. The alarm clock could be replaced as the buttons are hard to work on the top and don’t always go to where they need to be to work properly. I got it to work after messing with the buttons for about 10 minutes.

Self

10/10

Exceptional

09 May 2026

Arif

It was great for one night stay.

Self

4/10

Poor

07 May 2026

Ying

The room is old and smelly. The breakfast is almost nothing.

Self

10/10

Exceptional

07 May 2026

Michael T.

Super attentive, friendly, caring, and helpful staff. Well located, great condition. Excellent stay.

Self

10/10

Exceptional

07 May 2026

Candice

The property was fine, the shower curtain was ripped and should be replaced, the receptionist was very personable, friendly and welcoming, which made our short stay enjoyable

Friends

10/10

Exceptional

05 May 2026

Justin

Great stay.

10/10

Exceptional

04 May 2026

Ramya Sruthi

Good

10/10

Exceptional

03 May 2026

Kenneth

I needed an airport hotel. The staff was friendly and the room served its purpose. The only thing I would say about this facility is that the shuttle from the airport runs every 45 minutes. Other hotel shuttles were coming by every ten minutes. I didn't know this was going to be the case. I called the hotel twice to learn this. Other than that, I enjoyed the place and my conversations w/ the staff.

Self

2/10

Poor

02 May 2026

Paul

We have stayed at this property for years. I guess it’s under new management and they’ve made huge cuts to the breakfast. No more apple juice, scrambled eggs or potatoes, no yogurts, no more Costco muffins cut in half. No more half and half for coffee either. Only bread for toast is white bread. No more English muffins, bagels or small pastries. Today they had mini muffins that were basically yellow cake. Horrible. Never again. Rates are up around 30% too.

Self

4/10

Poor

01 May 2026

Elnian

I booked this hotel because it said it had an airport shuttle. Upon checking in, it turns out the shuttle didn't start until after our flight was boarding - and no other options were provided. Additionally, I was unable to turn on the HVAC in the room, so I couldn't dispel the musty odor or block the sound of the busy street directly outside my room.

8/10

Excellent

01 May 2026

Henry

Hotel was good. Kenny at the front desk was really nice. Driver for the free shuttle asks for tips.

Partner

10/10

Exceptional

30 Apr 2026

Stephanie

Food and transportation near by

10/10

Exceptional

27 Apr 2026

Jerry

Great Hotel clean room great shower Big TV Breakfast was good very close to the airport. Not a destination hotel but if you have an early flight it's perfect and the best price to boot

Self

10/10

Exceptional

22 Apr 2026

Krisalyn

The hotel rooms and halls were in good condition, the staff was friendly, one of the people at the desk gave us directions to walk back from the rental car area which was only 2 blocks and much faster than waiting for the shuttle to bring us back. The shuttle starts at 5:11 am and runs every 45 minutes. It was 3-4 minutes late this morning but not bad. The bed was comfortable. The thermostat for the air conditioner had nonworking batteries and the front desk didn’t have new ones. However we were able to operate the air conditioner from the unit itself. Overall a comfortable stay. We left before breakfast so can’t comment on that.

Partner

8/10

Excellent

19 Apr 2026

ALLAN

Shuttle took some time. CLean rooms and good staff. Breakfast could be better

Self

8/10

Excellent

19 Apr 2026

Lucy

It’s supposed to be a breakfast buffet included in the rates but he Was Only continent of breakfast. I had to spend $100 in breakfast for both days for my husband and I I didn’t expect to spend that money. it should be more honest and clear information and description of the hotel.

Partner

8/10

Excellent

17 Apr 2026

Albert

It is an excellent location for a layover. Price is right for the property. Easy checking. Nice front desk personal. But… there is a problem with people that do shuttle from airport, bad service, I believe they could reevaluate the supplier.

Family

10/10

Exceptional

15 Apr 2026

gurjit

Excellent

Family

10/10

Exceptional

11 Apr 2026

Robert

Easy freeway access

8/10

Excellent

08 Apr 2026

Gerardo

The gym was barebones and essentially a closer of 3 machines. Clean Room. Staff where very nice.

Self

10/10

Exceptional

04 Apr 2026

Agustin

Breakfast is basic, and low quantities
You need to be ask it for food
And it can be better to keep customers happy
Very basic, I like it , But it can be better

10/10

Exceptional

04 Apr 2026

Shirley

The airport shuttle was great. The hotel was wonderfully clean and the room was very comfortable.

10/10

Exceptional

01 Apr 2026

Lilibeth

Fast and smooth

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Lisa

breakfast is good and I feel safe park the car in the lot.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

GRACE

It was a good stay. Room was clean. Beddings good.

Partner

10/10

Exceptional

23 Mar 2026

Hector

Front staff is amazing, rooms are simple and clean, love the couch we had in our room. Breakfast is simple but man those waffles are the true mvps. Would definitely stay again

Partner

8/10

Excellent

20 Mar 2026

Melissa

A decent nights sleep close to SFO. Only two minor issues: as a solo female traveler I prefer to not stay on ground level for safety reasons. I hope this is something the front desk will take into consideration for all women travelers. Second is that breakfast was over by 9:10AM. I slept later due to my flight not arriving until after 1:00AM . When I got to the breakfast area the ladies had cleaned it up and no one offered to get me anything (piece of bread? Bowl of cereal?). Otherwise the property is cl an, convenient, and had a nice bed.

6/10

Pleasant

18 Mar 2026

Ryan

Stayed here for one night and overall it felt like a “dingy plus” experience. The room had a damp, humid feel, and some surfaces (especially around the A/C unit and furniture) didn’t seem to have been wiped down in a while. That said, the bathroom and sheets were clean, which I appreciated.

Parking was an additional $8, which felt out of place given the condition and positioning of the property.

Breakfast was minimal to the point of being nearly nonexistent. During my visit, the coffee pot was empty. The breakfast attendant was sitting in the lobby on her phone and didn’t acknowledge the situation as I tried to pour coffee and then went to the front desk. Only after being prompted did she refill it, without any interaction.

I understand this property is priced lower than others nearby, but even at that level, basic upkeep and service expectations still apply.

8/10

Excellent

17 Mar 2026

Gary

This hotel is in a convenient location near the airport and its room rates are very reasonable. The complimentary breakfast, unfortunately is 90% wheat-based so there were only two choices for those on a gluten-free diet: apples and hard-boiled eggs. The shower fixture is supposed to offer an adjustable height but the unit in my room always fell to the lowest position making the process of taking a shower awkward at best. Also, the insulation between rooms is minimal so I heard every sound made by my next door neighbor. Check in clerk was great, checkout clerk was a bit curt. Still a decent choice for a short stay requiring access to SFO

6/10

Pleasant

10 Mar 2026

AZAEL

Breakfast not as described.

10/10

Exceptional

13 Feb 2026

Frederick

Clean room , bedsheets smells fresh , staff super friendly , overall hotel is well maintained . ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️highly recommended ❤️❤️❤️👍👍

Leisure Partner

10/10

Exceptional

13 Feb 2026

maria

staff and amenities

Business

10/10

Exceptional

12 Feb 2026

Dan

Staff was very friendly and the continental breakfast was good. Close proximity to the airport is a big plus

Business Self

8/10

Excellent

11 Feb 2026

Mario

Everything was fine, the staff was great but the bed comfort was poor. The beds seem to be many years old and need to be replaced.

10/10

Exceptional

09 Feb 2026

Rokisha

Staff clean room hrat location

Business Self

10/10

Exceptional

08 Feb 2026

Sandra

Friendly staff, floor plan

Family

4/10

Poor

08 Feb 2026

Helen

Cleaning ladies are nice. Some of the receptionists are friendly but you can tell they try to fake it. I booked 4 nights. Paid for the parking $8/night. But every day they called me to move my car either super late or super early because there were shipping coming. And there was no sign telling where we should park and shouldn't. One night they called and I didnt move my car because it was 12. They told me to go down and they would tell me where to park, not on the phone. We figured it out they wanted us to my car to park at the alley and if not they would guide somewhere else. Next day the receptionist lady just gave me a whole lecture, but ofc in a nice way, but still, we came here to have a vacation, they should figured things out for a nice stay. I put the Do not disturb sign on, but still, they knocked on the door. And also, they give me a room right above the construction. One of the day, the fire alarm just got off continuously for a whole morning. We got no communication unless we called and they told us that AAA was currently testing. Restless stay basically!

Business_and_leisure Friends

10/10

Exceptional

06 Feb 2026

Adrianne

Very friendly welcoming staff

Business

10/10

Exceptional

05 Feb 2026

Jesus

Everything was a okay, great stay

10/10

Exceptional

02 Feb 2026

Alice

I had a wonderful stay! The staff was amazing, and the hotel was incredibly clean and peaceful—exactly the sanctuary I needed to clear my mind. The name Nova truly lives up to its meaning of a \"new beginning,\" making it the perfect choice for anyone seeking a fresh start in a relaxing atmosphere.

A huge thank you to the staff, who are hands-down the best; they provided a warm, welcoming check-in and were constantly attentive to my needs. I will definitely be back!

Alice

Leisure Self

10/10

Exceptional

02 Feb 2026

Christian

Ok

Leisure Self

10/10

Exceptional

27 Jan 2026

Clarence L. Lewis

Very nice.

10/10

Exceptional

24 Jan 2026

Jazmine

Love the staff clean room very affordable

Partner

8/10

Excellent

22 Jan 2026

Paul

The Hotel is not in a good location. It is close to the airport but not in a safe area.

Business Family_with_children

10/10

Exceptional

20 Jan 2026

Edgar

Very cozy, we love it

Leisure Partner

10/10

Exceptional

17 Jan 2026

Adam

Very good, comfortable, and clean hotel. Close to the airport.

Leisure Self

10/10

Exceptional

15 Jan 2026

Luke

Clean room and friendly staff

Business Self

4/10

Poor

13 Jan 2026

harvey

Noisy, expensive, had to pay for parking and they would not allow me to take a cup of coffee up to my room. Ridiculous.

Business

2/10

Poor

11 Jan 2026

Kirk

I was first in room 205 the toilet clogged late at night. Things started coming up through the toilet and the water kept rising. My fiancé notified them that night and they offered us to stay in 207 for the night or to make a permanent switch. They said house keeping and listener wouldn’t be able to do anything about it that night. We decided just to switch rooms. The same issue happened in 207. My fiancé notified them again around 7am. No house keepers were there until 9am they said. The manager called me on the phone and was extremely rude. Implying it was our fault. I told him obviously you have plumbing issues here and of course he said no they never gave. I decided to look in the back of the toilet to find that they use a very old system which has been recalled for pretty much exploding and people have gotten hurt over it. There was absolutely no water in the back of the toilet. 3 people including the manager came up to my room to look at the toilet. They kept plunging it but the water continued to rise. He was even yelling at the house keeper in my bathroom as if it was her fault. He kept asking me very rudely what are you putting down the toilets and I answered more than once saying only the toilet paper you provide. And when I told him he was very rude and had a bad attitude he said he wasn’t and it’s a simple question what am I putting down his toilets as if I am stupid or something. We booked a whole week and this is how we were treated.

Business_and_leisure Partner

6/10

Pleasant

09 Jan 2026

Jim

Very poor internet in my room. Had to reschedule conference calls since it was so unreliable. Fine place to stay but would not recommend it for any business travel.

Business

8/10

Excellent

28 Dec 2025

FENG

Fair price; clean room

Leisure

6/10

Pleasant

26 Dec 2025

Dejanique

Yes

Business Self

10/10

Exceptional

25 Dec 2025

teresa

100%

10/10

Exceptional

22 Dec 2025

charlene

Room was comfortable and clean

Leisure

10/10

Exceptional

12 Dec 2025

Sonia

The room is clean, smells fresh, staff are courteous and shower is the best. Thank you.

10/10

Exceptional

10 Dec 2025

James

Room was very clean. Modest room for a modest price. The night clerk helped us find a place to eat. The most amazing thing about this property is how quiet it was considering it is almost in the flight path of SFO.

Partner

10/10

Exceptional

26 Nov 2025

Veryl

Great place to stay and park prior to and following an international trip! Parking in the lot with Right-way Parking was $8-9 / day.

10/10

Exceptional

24 Nov 2025

NORBERTO

Clean room . Staff excellent . Breakfast good . Covenient location . This would be the hotel for me in South Francisco next time .

10/10

Exceptional

24 Nov 2025

Mark

Staff was very polite.

10/10

Exceptional

23 Nov 2025

Maria

Perfect for my family of 8. Convenient and comfy.

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Nathan

Staff was friendly!

Business

4/10

Poor

19 Nov 2025

Eric

Staff was nice and responsive but when I enter the room the carpet was soaking wet and the door jam was separted from the wall. The room smelled damp because it was.

8/10

Excellent

14 Nov 2025

Pablo

Good hotel to stay at if you have an early morning flight at SFO, just jump on the train. Clean room.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Samantha

Always love coming here when we have to work events in the city. Great staff and they even held onto my AirPods that I’d left 6 months ago.

Business Friends

10/10

Exceptional

05 Nov 2025

Cindy

Great hospitality staff is awesome will definitely stay here again !!

Leisure Family

10/10

Exceptional

28 Oct 2025

son

Easy free excess to n from the airport
Mattress and pillows below average rather uncomfortable. Room is nice n clean.I wouldn’t recommended in room services my order was placed outside the door for awhile ( delivered time 1 hr 22 mins ) friendly staff, good quality morning coffee

Self

10/10

Exceptional

24 Oct 2025

Aneal

Clean room, parking, location, breakfast.

Noise from road was somewhat bothersome.

Business Self

10/10

Exceptional

23 Oct 2025

Genna

Staff are nice and friendly

10/10

Exceptional

20 Oct 2025

Maria

Amazing staff that goes above and beyond!

Business Self

10/10

Exceptional

19 Oct 2025

Michael

Great

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Ashot

Nice, safe and clean, with reasonable pricing. I would stay at Nova SF again.

Business Partner

10/10

Exceptional

16 Oct 2025

Emily

The staff is very friendly and helpful

Business_and_leisure Self

6/10

Pleasant

15 Oct 2025

Humberto

Staff was nice however room beds were so hard and springy and had a lack of pillows! For what the price was I definitely expected more comfort but overall clean and fast if you need to spend one night

Leisure Family

8/10

Excellent

13 Oct 2025

Linda

I didn't hear much overnight however my husband states he was aware of constant traffic noise during the night.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Michael

Very friendly staff. Place is very clean. Parking was great and safe in a nice neighborhood and the cheapest parking fee…….

Leisure Partner

10/10

Exceptional

10 Oct 2025

Komera

Great experience with check in. The staff was friendly and welcoming. Room was clean, and it was nice and quiet.

Business Self

10/10

Exceptional

07 Oct 2025

Jonathan

Kenny was dope

8/10

Excellent

06 Oct 2025

Arpad

Staff is very helpful,room clean .We would recommend the hotel.

Leisure Family

10/10

Exceptional

06 Oct 2025

Zach

Good value, stayed here a few times

8/10

Excellent

05 Oct 2025

Shaohua

Great service and nice amenities for the price!

Business Self

10/10

Exceptional

02 Oct 2025

Lilia

Very nice property, the room was very clean and the staff friendly and helpful

Leisure Partner

10/10

Exceptional

02 Oct 2025

Lilia

The property is well maintained, the room was clean and the staff friendly and helpful.

Leisure Partner

10/10

Exceptional

30 Sep 2025

JEANINE

Myself and my husband stay at Hotel Nova last week while in San Francisco. From Kentucky. We enjoyed our stay. Mr. Patel and the rest of the staff were very friendly. The pictures they have on their website are exactly the same. The beds and rooms are very clean. I will stay there again next year when I come back to San Francisco. It is also easy to get in and out and onto the expressway to downtown!!! The Overall's

10/10

Exceptional

29 Sep 2025

Perseus

Well the room is very comfortable to room around and it’s clean. .

Friends_and_family Friends

10/10

Exceptional

28 Sep 2025

Mark

All in all a really nice hotel.

Self

8/10

Excellent

28 Sep 2025

Evalani

Room was clean but was just outdated. Breakfast was unimpressive. Basically fruit and cereal . Bed was comfortable though and check in staff were very friendly

Leisure Family

2/10

Poor

28 Sep 2025

Yi-Fang

If you decide to stay here, be prepared to hear the sound of planes taking off and landing—even from inside your room. The noise is quite loud. The hotel doesn’t provide earplugs; they’ll simply remind you that it’s close to the airport and say, “This is the choice you made.”

Leisure Partner

4/10

Poor

27 Sep 2025

Marat

Everything ok, but they don’t return our deposit yet. We wait deposit more that 1 month, when they say it will coming in 1 day…

Leisure Partner

6/10

Pleasant

25 Sep 2025

Steven

Was surprised when an $8 nightly charge for parking was added to the bill . I have stayed in most of the hotels in the area and have never been charged by any other. There is no shortage of parking. The hotel should disclose this charge before you check in.

6/10

Pleasant

24 Sep 2025

Colin

It’s okay for the price

Business Self

4/10

Poor

24 Sep 2025

Jenn

Worst bed ever

Everything was fine except..... The bed. It was literally a bed that is made of cardboard. Similar to a display bed in a store. It was the most uncomfortable bed I have EVER had at a hotel. I would never stay here again for this reason.

Business

10/10

Exceptional

22 Sep 2025

Sonia

Great

Leisure Self

10/10

Exceptional

22 Sep 2025

Sonia

Just smooth and great check in.

Leisure Self

4/10

Poor

22 Sep 2025

Raymond

Was not safe and wanted to change but there where going to charge so had to stay.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2025

james d

Nice and quiet

10/10

Exceptional

21 Sep 2025

Chantelle

Clean

10/10

Exceptional

18 Sep 2025

holly

Don’t overlook Hotel Nova

San Francisco hotels were fully booked. I finally found Hotel Nova and just took a chance. It was delightful. The best part was how nice and helpful they were. Kenny, at the front desk helped with my UPS pickups despite her being busy with a full house. Everything was clean. They are getting up to date a little at a time. It kind of surprised me but everything was very clean and the mattress was wonderful. I would encourage you to try Hotel Nova, a smaller but very nice and well run establishment. Also, free breakfast! Will definitely stay again. The joy and kindness shown more than makes up for the older fixtures!

Friends_and_family Friends

8/10

Excellent

16 Sep 2025

Linda

Comfortable stay

8/10

Excellent

15 Sep 2025

Joseph

Awesome!

Leisure Partner