Novia Hotel

6/10

Pleasant

10 Mar 2026

AZAEL

Breakfast not as described.

10/10

Exceptional

13 Feb 2026

Frederick

Clean room , bedsheets smells fresh , staff super friendly , overall hotel is well maintained . ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️highly recommended ❤️❤️❤️👍👍

Leisure Partner

10/10

Exceptional

13 Feb 2026

maria

staff and amenities

Business

10/10

Exceptional

12 Feb 2026

Dan

Staff was very friendly and the continental breakfast was good. Close proximity to the airport is a big plus

Business Self

8/10

Excellent

11 Feb 2026

Mario

Everything was fine, the staff was great but the bed comfort was poor. The beds seem to be many years old and need to be replaced.

10/10

Exceptional

09 Feb 2026

Rokisha

Staff clean room hrat location

Business Self

10/10

Exceptional

08 Feb 2026

Sandra

Friendly staff, floor plan

Family

4/10

Poor

08 Feb 2026

Helen

Cleaning ladies are nice. Some of the receptionists are friendly but you can tell they try to fake it. I booked 4 nights. Paid for the parking $8/night. But every day they called me to move my car either super late or super early because there were shipping coming. And there was no sign telling where we should park and shouldn't. One night they called and I didnt move my car because it was 12. They told me to go down and they would tell me where to park, not on the phone. We figured it out they wanted us to my car to park at the alley and if not they would guide somewhere else. Next day the receptionist lady just gave me a whole lecture, but ofc in a nice way, but still, we came here to have a vacation, they should figured things out for a nice stay. I put the Do not disturb sign on, but still, they knocked on the door. And also, they give me a room right above the construction. One of the day, the fire alarm just got off continuously for a whole morning. We got no communication unless we called and they told us that AAA was currently testing. Restless stay basically!

Business_and_leisure Friends

10/10

Exceptional

06 Feb 2026

Adrianne

Very friendly welcoming staff

Business

10/10

Exceptional

05 Feb 2026

Jesus

Everything was a okay, great stay

10/10

Exceptional

02 Feb 2026

Alice

I had a wonderful stay! The staff was amazing, and the hotel was incredibly clean and peaceful—exactly the sanctuary I needed to clear my mind. The name Nova truly lives up to its meaning of a \"new beginning,\" making it the perfect choice for anyone seeking a fresh start in a relaxing atmosphere.

A huge thank you to the staff, who are hands-down the best; they provided a warm, welcoming check-in and were constantly attentive to my needs. I will definitely be back!

Alice

Leisure Self

10/10

Exceptional

02 Feb 2026

Christian

Ok

Leisure Self

10/10

Exceptional

27 Jan 2026

Clarence L. Lewis

Very nice.

10/10

Exceptional

24 Jan 2026

Jazmine

Love the staff clean room very affordable

Partner

8/10

Excellent

22 Jan 2026

Paul

The Hotel is not in a good location. It is close to the airport but not in a safe area.

Business Family_with_children

10/10

Exceptional

20 Jan 2026

Edgar

Very cozy, we love it

Leisure Partner

10/10

Exceptional

17 Jan 2026

Adam

Very good, comfortable, and clean hotel. Close to the airport.

Leisure Self

10/10

Exceptional

15 Jan 2026

Luke

Clean room and friendly staff

Business Self

4/10

Poor

13 Jan 2026

harvey

Noisy, expensive, had to pay for parking and they would not allow me to take a cup of coffee up to my room. Ridiculous.

Business

2/10

Poor

11 Jan 2026

Kirk

I was first in room 205 the toilet clogged late at night. Things started coming up through the toilet and the water kept rising. My fiancé notified them that night and they offered us to stay in 207 for the night or to make a permanent switch. They said house keeping and listener wouldn’t be able to do anything about it that night. We decided just to switch rooms. The same issue happened in 207. My fiancé notified them again around 7am. No house keepers were there until 9am they said. The manager called me on the phone and was extremely rude. Implying it was our fault. I told him obviously you have plumbing issues here and of course he said no they never gave. I decided to look in the back of the toilet to find that they use a very old system which has been recalled for pretty much exploding and people have gotten hurt over it. There was absolutely no water in the back of the toilet. 3 people including the manager came up to my room to look at the toilet. They kept plunging it but the water continued to rise. He was even yelling at the house keeper in my bathroom as if it was her fault. He kept asking me very rudely what are you putting down the toilets and I answered more than once saying only the toilet paper you provide. And when I told him he was very rude and had a bad attitude he said he wasn’t and it’s a simple question what am I putting down his toilets as if I am stupid or something. We booked a whole week and this is how we were treated.

Business_and_leisure Partner

6/10

Pleasant

09 Jan 2026

Jim

Very poor internet in my room. Had to reschedule conference calls since it was so unreliable. Fine place to stay but would not recommend it for any business travel.

Business

8/10

Excellent

28 Dec 2025

FENG

Fair price; clean room

Leisure

6/10

Pleasant

26 Dec 2025

Dejanique

Yes

Business Self

10/10

Exceptional

25 Dec 2025

teresa

100%

10/10

Exceptional

22 Dec 2025

charlene

Room was comfortable and clean

Leisure

10/10

Exceptional

12 Dec 2025

Sonia

The room is clean, smells fresh, staff are courteous and shower is the best. Thank you.

10/10

Exceptional

10 Dec 2025

James

Room was very clean. Modest room for a modest price. The night clerk helped us find a place to eat. The most amazing thing about this property is how quiet it was considering it is almost in the flight path of SFO.

Partner

10/10

Exceptional

26 Nov 2025

Veryl

Great place to stay and park prior to and following an international trip! Parking in the lot with Right-way Parking was $8-9 / day.

10/10

Exceptional

24 Nov 2025

NORBERTO

Clean room . Staff excellent . Breakfast good . Covenient location . This would be the hotel for me in South Francisco next time .

10/10

Exceptional

24 Nov 2025

Mark

Staff was very polite.

10/10

Exceptional

23 Nov 2025

Maria

Perfect for my family of 8. Convenient and comfy.

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Nathan

Staff was friendly!

Business

4/10

Poor

19 Nov 2025

Eric

Staff was nice and responsive but when I enter the room the carpet was soaking wet and the door jam was separted from the wall. The room smelled damp because it was.

8/10

Excellent

14 Nov 2025

Pablo

Good hotel to stay at if you have an early morning flight at SFO, just jump on the train. Clean room.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Samantha

Always love coming here when we have to work events in the city. Great staff and they even held onto my AirPods that I’d left 6 months ago.

Business Friends

10/10

Exceptional

05 Nov 2025

Cindy

Great hospitality staff is awesome will definitely stay here again !!

Leisure Family

10/10

Exceptional

28 Oct 2025

son

Easy free excess to n from the airport
Mattress and pillows below average rather uncomfortable. Room is nice n clean.I wouldn’t recommended in room services my order was placed outside the door for awhile ( delivered time 1 hr 22 mins ) friendly staff, good quality morning coffee

Self

10/10

Exceptional

24 Oct 2025

Aneal

Clean room, parking, location, breakfast.

Noise from road was somewhat bothersome.

Business Self

10/10

Exceptional

23 Oct 2025

Genna

Staff are nice and friendly

10/10

Exceptional

20 Oct 2025

Maria

Amazing staff that goes above and beyond!

Business Self

10/10

Exceptional

19 Oct 2025

Michael

Great

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Ashot

Nice, safe and clean, with reasonable pricing. I would stay at Nova SF again.

Business Partner

10/10

Exceptional

16 Oct 2025

Emily

The staff is very friendly and helpful

Business_and_leisure Self

6/10

Pleasant

15 Oct 2025

Humberto

Staff was nice however room beds were so hard and springy and had a lack of pillows! For what the price was I definitely expected more comfort but overall clean and fast if you need to spend one night

Leisure Family

8/10

Excellent

13 Oct 2025

Linda

I didn't hear much overnight however my husband states he was aware of constant traffic noise during the night.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Michael

Very friendly staff. Place is very clean. Parking was great and safe in a nice neighborhood and the cheapest parking fee…….

Leisure Partner

10/10

Exceptional

10 Oct 2025

Komera

Great experience with check in. The staff was friendly and welcoming. Room was clean, and it was nice and quiet.

Business Self

10/10

Exceptional

07 Oct 2025

Jonathan

Kenny was dope

8/10

Excellent

06 Oct 2025

Arpad

Staff is very helpful,room clean .We would recommend the hotel.

Leisure Family

10/10

Exceptional

06 Oct 2025

Zach

Good value, stayed here a few times

8/10

Excellent

05 Oct 2025

Shaohua

Great service and nice amenities for the price!

Business Self

10/10

Exceptional

02 Oct 2025

Lilia

Very nice property, the room was very clean and the staff friendly and helpful

Leisure Partner

10/10

Exceptional

02 Oct 2025

Lilia

The property is well maintained, the room was clean and the staff friendly and helpful.

Leisure Partner

10/10

Exceptional

30 Sep 2025

JEANINE

Myself and my husband stay at Hotel Nova last week while in San Francisco. From Kentucky. We enjoyed our stay. Mr. Patel and the rest of the staff were very friendly. The pictures they have on their website are exactly the same. The beds and rooms are very clean. I will stay there again next year when I come back to San Francisco. It is also easy to get in and out and onto the expressway to downtown!!! The Overall's

10/10

Exceptional

29 Sep 2025

Perseus

Well the room is very comfortable to room around and it’s clean. .

Friends_and_family Friends

10/10

Exceptional

28 Sep 2025

Mark

All in all a really nice hotel.

Self

8/10

Excellent

28 Sep 2025

Evalani

Room was clean but was just outdated. Breakfast was unimpressive. Basically fruit and cereal . Bed was comfortable though and check in staff were very friendly

Leisure Family

2/10

Poor

28 Sep 2025

Yi-Fang

If you decide to stay here, be prepared to hear the sound of planes taking off and landing—even from inside your room. The noise is quite loud. The hotel doesn’t provide earplugs; they’ll simply remind you that it’s close to the airport and say, “This is the choice you made.”

Leisure Partner

4/10

Poor

27 Sep 2025

Marat

Everything ok, but they don’t return our deposit yet. We wait deposit more that 1 month, when they say it will coming in 1 day…

Leisure Partner

6/10

Pleasant

25 Sep 2025

Steven

Was surprised when an $8 nightly charge for parking was added to the bill . I have stayed in most of the hotels in the area and have never been charged by any other. There is no shortage of parking. The hotel should disclose this charge before you check in.

6/10

Pleasant

24 Sep 2025

Colin

It’s okay for the price

Business Self

4/10

Poor

24 Sep 2025

Jenn

Worst bed ever

Everything was fine except..... The bed. It was literally a bed that is made of cardboard. Similar to a display bed in a store. It was the most uncomfortable bed I have EVER had at a hotel. I would never stay here again for this reason.

Business

10/10

Exceptional

22 Sep 2025

Sonia

Great

Leisure Self

10/10

Exceptional

22 Sep 2025

Sonia

Just smooth and great check in.

Leisure Self

4/10

Poor

22 Sep 2025

Raymond

Was not safe and wanted to change but there where going to charge so had to stay.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2025

james d

Nice and quiet

10/10

Exceptional

21 Sep 2025

Chantelle

Clean

10/10

Exceptional

18 Sep 2025

holly

Don’t overlook Hotel Nova

San Francisco hotels were fully booked. I finally found Hotel Nova and just took a chance. It was delightful. The best part was how nice and helpful they were. Kenny, at the front desk helped with my UPS pickups despite her being busy with a full house. Everything was clean. They are getting up to date a little at a time. It kind of surprised me but everything was very clean and the mattress was wonderful. I would encourage you to try Hotel Nova, a smaller but very nice and well run establishment. Also, free breakfast! Will definitely stay again. The joy and kindness shown more than makes up for the older fixtures!

Friends_and_family Friends

8/10

Excellent

16 Sep 2025

Linda

Comfortable stay

8/10

Excellent

15 Sep 2025

Joseph

Awesome!

Leisure Partner

8/10

Excellent

13 Sep 2025

Richard

Great place.

10/10

Exceptional

13 Sep 2025

Elvira

Clean as expected. Parking is good for a truck .

Business_and_leisure Family

10/10

Exceptional

12 Sep 2025

kelsey

Really cute hotel in south San Francisco. Everything was clean, bed was comfortable, good water pressure, cable TV or ability to sign into your netflix. All the staff was super friendly. Good parking. Would stay there again.

Partner

10/10

Exceptional

11 Sep 2025

Mary Joy

Nice front desk people

10/10

Exceptional

09 Sep 2025

miguel

Great stay

10/10

Exceptional

08 Sep 2025

Peter

Guest services we received was excellent! The room was clean and neighboring occupants were considerate with noise levels even though there was a rave going on that weekend.

The provided breakfast was serviceable. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

08 Sep 2025

Evelyn

Stayed here for a festival weekend and the owner made my friends and I feel so welcomed at entrance! He let us in earlier than our original check in time, gave us food place recommendations, made us laugh, and most importantly made us feel safe. The rooms are nice and spacious (has a mini fridge & microwave) !!! I can’t even think of the words to use to describe how great our experience was. We will ALWAYS stay here whenever we are back in the area for more events.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Sonia

Staff are courteous, and pleasant. They know their job well. Of course, I love my room. Thank you.

Business_and_leisure Self

10/10

Exceptional

04 Sep 2025

Zach

Good Value

8/10

Excellent

04 Sep 2025

Jonathan

This hotel was adequate for my family's stay in San Francisco. Rooms were small and we weren't able to get the water to stay in the tub, so my kids were forced to shower instead. Breakfast was adequate - mostly carbs with a little ham, American cheese slices, and boiled eggs. Staff at front desk were very responsive and communicated well. Hotel was clean. Neighborhood seemed quiet and safe, next to the 101 highway. Not much here other than a place to rest, but it did the job.

Leisure Family_with_children

8/10

Excellent

03 Sep 2025

Richard

While the experience was enjoyable, the gentleman lacked customer service during checkout.

10/10

Exceptional

02 Sep 2025

James

Overall the place was clean. You can tell they do try. Its an older building, a few spots on some towels or sheets, nothing that cant be swapped out upon request. The building was quiet, safe, offered parking for CHEAP in SF and they provide breakfast (I did not partake persoanlly, but at least it is included.)

I really only had 2 complaints, the TV remote in my room hardly worked, up was left down was right, okay was the volume down. made no sense. My other compalint was that they only offer HOT water throughout the day. Luckily, there is an ice machine, but no drinking fountain, no bottle fill station. But they have a gym? They should look into a bottle filler for the gym room for sure.

Business Self

10/10

Exceptional

01 Sep 2025

Antonio

Wonderful

Es un lugar muy tranquilo y comodo

Partner

10/10

Exceptional

30 Aug 2025

matthew

Hostess took really good care of me

Business_and_leisure Self

10/10

Exceptional

29 Aug 2025

miguel

Great

10/10

Exceptional

29 Aug 2025

William

Kenny at the front desk is AMAZING!! She is why I'll return!

Business Self

10/10

Exceptional

23 Aug 2025

Sonia

I said every thing on my rating above. Excellent place and excellent staff.

Business_and_leisure Self

10/10

Exceptional

22 Aug 2025

CASTELLANOS

The guy at the front desk is extremely friendly and professional he's very helpful and patient I would definitely book at this location again

Business_and_leisure Partner

10/10

Exceptional

19 Aug 2025

rocio

Friendly

Leisure

10/10

Exceptional

19 Aug 2025

Jasper J

10/10 Highly Recommend! I forgot the guy name but I believe he’s a manager. He definitely made our stay the best. He helped us with any questions we had and as soon as we were checking in he let us know about everything and the best places to go and things to do.. We loved him and he definitely was the highlight of our trip ❤️

Leisure Partner

8/10

Excellent

19 Aug 2025

Verified traveler

Nice Hotel

Stay was decent, however the continental breakfast was a bit lacking

Partner

10/10

Exceptional

19 Aug 2025

Will

Definitely will come back

10/10

Exceptional

18 Aug 2025

Mikelena

The staff and hotel were very welcoming

6/10

Pleasant

17 Aug 2025

Victor

Parking fee

Leisure

8/10

Excellent

17 Aug 2025

Daniel

Nice stay, lovely front desk advice for local bars.

Leisure Family

8/10

Excellent

15 Aug 2025

Will

Will come again visit .

Business_and_leisure

10/10

Exceptional

15 Aug 2025

Samah

Neat and friendly

Leisure Family_with_children

10/10

Exceptional

14 Aug 2025

Yaniv

Highly recommended, great staff, very friendly and nice.

Leisure Family_with_children

4/10

Poor

12 Aug 2025

Leonardo

The staff were great at check in and throughout our stay. The hotel seemed a bit run down and the majority of amenities (hair dryer, microwave, shower) were either broken or faulty. The overall room was okay, we only used it to sleep and eat. The location was decent because Costco was near by and a 5 min drive to target and other stores.

Leisure Friends

8/10

Excellent

11 Aug 2025

Verified traveler

The staff members who attended to me were so polite, which is very good for the hotel's PR. It's a good enough hotel for the price.

Self