Name: Hilton Vacation Club The Point at Poipu Kauai
Address: 1613 Pe'e Rd, 4, Koloa, 96756, US

8/10

Excellent

31 Jul 2026

Markae

We were disappointed that the air conditioner was broken and we had a few window units. They were noisy and not very efficient. We got the note about the AC almost a month before our stay. Seems like they had time to fix it…
We were told there was no pack n play for the toddler that was traveling with us and was sent a link to rent it??? That is one thing that absolutely should be provided by the property. So we stopped on the way from the airport to purchase one which was cheaper than renting one from the link. When we arrived there we found…a pack n play in one of the closets. Nice, but took valuable time both purchasing and returning ours. Frustrating.
Great location, close to wonderful beaches, turtles and seals!
There was a closet at the property that was SO helpful, it had a cooler, beach chairs and umbrellas, sand toys and goggles. We were very grateful for these and got lots of use out of them.

8/10

Excellent

30 Jul 2026

Brenda

A little run down

10/10

Exceptional

20 Jul 2026

Tim

Property was well maintained. Being that its right next to the ocean there's some rust here and there. Rooms are nice. Washer & dryer. Kitchen and we had 2 br 2 ba. Very nice walk in pool with a little bar and grill next to the pool. Great food and good drinks. There's a small gym with a sauna . Overall great place to stay. Next to ocean ,but No beach. I would recommend

Partner

8/10

Excellent

17 Jul 2026

Karen

We enjoyed our stay. The food was excellent, and the staff was wonderful. The only thing I would say is if they should clean the rooms more often. We checked in on a Friday and they cleaned that Monday. And we didn’t check out till Saturday. The bathrooms needed a little love. Otherwise we had a great time.

Family_with_children

10/10

Exceptional

15 Jul 2026

Natarajan

friendly staff

Family_with_children

10/10

Exceptional

14 Jul 2026

Frederick

Pros:

1) fully functional kitchen, which will saved money from eating out for our family of six. Hotel had appliances you can borrow (rice cooker, blender, etc.)..oh and a washer and dryer...I definitely overpacked.

2) we got the 2 bedroom set-up. 1 room with king sized bed, 2nd room with two single beds, plus a pull out sofa bed in the living room...every member of our family had a place to sleep

3) large pool, although not deep

4) cheaper menu's at the resort compared to outside restaurants

5) close proximity to walking path along the coast

6) friendly/welcoming staff at check-in and check-out

7) filtered water station to refill your water containers! Another money saving option.

Cons:

1) you need a towel card to get towels for when going to the pool. This was an annoying process because you had to remember to get towels at the front desk, and not at the pool area.

2) slow response (i.e., we had to ask atleast three different times. We wondered if they forgot or if we were being ignored) from staff when we asked for additional towels and bedding supplies.

Recommend:

Get that ocean view, well worth the little bit extra. We didn't get it for this stay, but we wished we did.

Bring laundry soap to wash your clothes..no need to over pack because you can wash your clothes

Would use this.resort again for future trips.

Family_with_children

10/10

Exceptional

22 Jun 2026

jeanine

all was excellent as noted with t he exception of checkin. our room was not ready and it would have been more excellent customer service to have been 0ffered a bit of compensation.

Family_with_children

10/10

Exceptional

15 Jun 2026

Kevin

I have stayed at this property on and off for over 30 years. The property is very well maintained and beautiful. We are a family of 5 and the suite worked perfectly for our family. The room was clean and we had a great view from our balcony.

6/10

Pleasant

07 Jun 2026

LI

设施比较老旧，环境一般。泳池没什么特色。总体感觉性价比低

Family_with_children

10/10

Exceptional

24 May 2026

Gokul

Great place to stay if you are in Kauai! Staff were incredibly helpful and we felt comfortable. The place is gorgeous with great views of the ocean. There isn't a sandy beach that is part of the resort, just a rocky one. However, there is a beach with sand nearby that visitors frequent.

Family

10/10

Exceptional

23 May 2026

Lorena

Great hotel

Family_with_children

10/10

Exceptional

10 May 2026

Kory

Great for families!! Can’t wait for all of the renovations to be complete. Our family always enjoys this property! Staff is extra friendly, and get to know you by name!

Family_with_children

8/10

Excellent

07 May 2026

Michael

Staff and pool were nice. Property needs a little upkeep. 10am check out is a little early. Would stay again.

Partner

6/10

Pleasant

06 May 2026

William

Room had ocean view and clean but was in need of updating. Carpet had tear, appliances old, exterior door hard to open. Definately 3 star resort

6/10

Pleasant

04 May 2026

Christy

Old resort, staff was friendly,

Partner

8/10

Excellent

03 May 2026

Rodney Loren

The pool area and surrounding area with a bar and place to order food was great. Close to the ocean.

6/10

Pleasant

02 May 2026

Paula

The building are being renovated and you would want to stay in building 8,9.
They first placed as in a building on the far side which was terrible. We are moved to building 9 and the room was great with ocean views. Resort is dated

Partner

10/10

Exceptional

22 Apr 2026

Charles Rudolf

Amazing that there was a washer and dryer in the room. And the late pool hours. A must when traveling with kids!

Family_with_children

10/10

Exceptional

12 Apr 2026

Nathan

Great place for families, grounds are perfect. Highly recommend

Family_with_children

10/10

Exceptional

09 Apr 2026

Sara

Loved this hotel, great location and I would absolutely stay there again.

Family_with_children

10/10

Exceptional

05 Apr 2026

Krassimire

Staff was great.

Family_with_children

10/10

Exceptional

17 Mar 2026

Deborah

It had everything we needed for our family!

10/10

Exceptional

05 Mar 2026

Justin

The views were gorgeous, pool was great, staff was so nice!! Loved our stay here! We will be back

Friends

6/10

Pleasant

17 Jan 2026

Joseph

Room needs renovations. Sliding doors were difficult to move. Peeling paint.

Friends_and_family Family

8/10

Excellent

15 Jan 2026

Sudarshan

Musty

Leisure Family

4/10

Poor

01 Jan 2026

LINDA J

The rooms were dated and had bugs the staff didn’t seem to care. The spa was crumbling and I wish you had more than one pool

8/10

Excellent

16 Dec 2025

Garrilee

Very nice staff. They are remodeling rooms so I look forward to seeing the room upgrades. The room was nice, but dated. Overall the resort is spread out, ideal location and quiet.

Leisure Family_with_children

8/10

Excellent

15 Dec 2025

Paul Norbert

Room was clean and well maintained.
Refrigerator took some getting used to when opening and closing the left side.
Also, when trying to transfer clothes from washer to dryer, I kept cracking my head in the dryer door. It is right above the washer and would not stay open.

Leisure Partner

6/10

Pleasant

07 Nov 2025

Jason

The staff was

10/10

Exceptional

31 Oct 2025

Betty

Rooms spacious, Clean, pool bar fun and service good. Able to rent beach chairs. Grounds well kept.

8/10

Excellent

26 Oct 2025

Tamera

Emplyees were helpful Loved the pool and bar.and kind. Kudos to Landen. He was amazing!

4/10

Poor

26 Oct 2025

PAVLO

Piling sheets.
Bar/cafe was shutdown.
Airconditioners are loud and obsolete.
Lots of blue light coming from outlets.
Light switches confusing.
No nightlight in toilet.
Freindly and helpful staff.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Araceli

The resort is very nicely situated… the pool and facilities are very nice.

Leisure Family_with_children

10/10

Exceptional

20 Sep 2025

Lisa R

Clean rooms, ceiling AND air conditioner is a plus...huge bathroom with safety railings, kitchen complete with everything you need....

Leisure Friends

10/10

Exceptional

30 Aug 2025

A. Raul

Excellent location with great staff service. The buildings and landscaping are showing a bit of wear and tear, but nonetheless a beautiful area to experience.

Leisure Family

8/10

Excellent

28 Aug 2025

Keri

Erin at the front desk was very helpful when we realized we'd booked two room of two bedrooms instead of just one. Also, the two men at the concierge desk, Logan and Landan, were friendly and helpful.

Leisure Friends

10/10

Exceptional

18 Aug 2025

Ferdinand

Always a pleasure to stay at this beautiful resort.

10/10

Exceptional

15 Aug 2025

Adrian

The staff was amazing. I was worried because we spent a lot on this trip and the reviews I was reading had me totally terrified that I had made their own choice. Everything was wonderful! We had an oceanfront room that hadn’t yet been renovated, but it was clean and perfect for me, my husband, and our three teenage kids. We had an amazing time. They even text us every day asking what we needed and when we would text back, they would have it to our room within a few minutes. Amazing staff and a amazing place.

Leisure Family

8/10

Excellent

10 Aug 2025

Eileen

The property is good for families or groups. It lacks a restaurant and does not provide regular housekeeping. It also needs upgrading on the air conditioning. It’s a good location for beach going and activities on the island.

Leisure Family

2/10

Poor

08 Aug 2025

John

Our room was dirty and smelled horrible. It was so bad we couldn't sleep in the room. Thank goodness for Alma who works at the front desk. She let us look at two other rooms but they were equally dirty. Because all other hotels were at capacity we were forced to stay at the Hilton. The third room was \"clean enough. We are Diamond Hilton members but will be doing more research before committing to future Hilton Hotel stays. send.

10/10

Exceptional

28 Jul 2025

Peter Amadeus

I would recommend this property to anyone. Pick the partial or ocean view to really enjoy the location. It’s in walking distance from nice beaches and hikes. Great staff that was very accommodating.

Leisure Family_with_children

8/10

Excellent

23 Jul 2025

April

My boyfriend and I enjoyed staying here for the most part. It was super nice and convenient to have a washer and dryer in the unit. The only downside was the shower drain was clogged the whole time and some things were not working around the building. There could be more umbrellas in the pool area but other than that, it was pretty decent.

Partner

2/10

Poor

21 Jul 2025

MAURIZIO

You pay for a hotel, you get a very old, noisy and Unserviced catering accommodation.

They cleaned the room once in a week for a family of 5.

We found cockroaches in the bathroom three times.

The furniture and bathrooms are from 1970, including the kitchen doors that are greasy and sticky.

There is a small bar by the pool that offer a very limited menu of poor quality served in cardboard boxes. This is not I would have wanted my Hawaii holiday.

If you want a proper hotel, go to the Hyatt next door. Otherwise get a villa, you pay less and have much better quality

Leisure Family

10/10

Exceptional

18 Jul 2025

Sandra

We felt safe at all times my kids really enjoyed the pools but it definitely needs to be kept up better.

Leisure Family

4/10

Poor

27 Jun 2025

Christy

The location was good but the hotel was dated and dirty with cockroaches and ants and the room smelled weird. I was happy to leave when it was time to check out. My kids liked the pool and being close to shipwreck beach was nice. I would not come back.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

David

A very nice resort.

4/10

Poor

06 Jun 2025

Leland

The room wasn’t ready when I checked in at the posted time. Several things were inoperative in the room. The pool is designed for smaller guests. Overall the rooms are very dated and in need for a much needed refresh for the money that they are asking for.

Friends_and_family Family

10/10

Exceptional

30 May 2025

Shelly

It is always a wonderful stay at Hilton Poipu!

Leisure Family

8/10

Excellent

15 May 2025

Ellen

Although property needs upgrade. the room is comfortable for a family of five. Needs another food place in addition to the swimming pool bar, the bar though provided good drinks and good choices for breakfast, lunch and dinner, but food got boring after a few of days. Kids somewhat enjoyed the pool, but swimming pool needs fun activities as kids can’t even play with light harmless ball.

Leisure Family

8/10

Excellent

09 May 2025

Lea Kathleen

This is our go to place when we go to Kauai

Leisure

6/10

Pleasant

09 May 2025

Cassandra

This property needs renovating for the amount of money that we paid. Old and dated.

Leisure Partner

8/10

Excellent

04 May 2025

Verified traveler

Comfortable for family vacation

This hotel was spacious and well suited for our family of 4. I liked the kitchen area and the pool and property were lovely.

Friends_and_family Family

10/10

Exceptional

03 May 2025

Gabriela

Very quiet

Leisure Family

10/10

Exceptional

03 May 2025

Gabriela

Nice quiet resort

Leisure Family

8/10

Excellent

26 Apr 2025

Amber

Dated property recently purchased by Hilton. Our room had not been updated yet. Very dated & dirty as far as walls, tub, floors. Close to beach. Pool/bar was nice. Staff were hit & miss. They talk you into a time share presentation in exchange for discounted Luau, excursions. Very condescending when you don’t want to buy into their Hilton points program.

Leisure Family

10/10

Exceptional

21 Apr 2025

Howard Scott

Nice property in good location.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Brooke

Beautiful and recently updated, the unit was spacious and comfortable. Well appointed kitchen and laundry was nice to have. Nice view of ocean and rainbows. Super friendly bar staff with convenient access to food. Easy drive to Poipu, walk to Sunrise and sunset viewing. Would absolutely recommend.

Leisure Family

8/10

Excellent

20 Apr 2025

Travis Michael

Some construction going on. Overall decent place. Gym is small

10/10

Exceptional

18 Apr 2025

Suelenelee

Building is a little outdated. Overall OK

6/10

Pleasant

17 Apr 2025

Melissa

This hotel is very dated. Another reviewer was spot on about views obstructed by construction. It was spacious and quiet but it was awfully expensive for what it was. I felt like we did not really have an ocean view. The people who work there are lovely and we liked being able to walk to a good snorkel and boogie boarding beach. I wouldn't stay there again though...wasn't Hilton like ....it is more like. Wyndham. I wish I had read that review before I booked. Excellent pool for small kids though and decent gym. I would make sure you get this for a better price than we paid.

Family

8/10

Excellent

09 Apr 2025

Aurimas

We enjoyed our stay at Hilton Poipu Kauai. The property, although outdated, offers fully equipped ocean view suites at a reasonable price, super clean rooms and premises, nice pool, free parking, close to beaches and hiking, shopping/dining centers and airport. It is nothing fancy, but everything we needed on our vacation in Kauai. A solid 4 out of 5 !

Leisure Family

6/10

Pleasant

27 Mar 2025

Luke

Our stay at this hotel was a bit of a mixed experience. On the positive side, the room size was great, especially for a family—my kids had their own bedroom and bathroom, which was a huge plus. The location was also fantastic, making it easy to get around.

The pool was definitely a highlight, well-maintained and enjoyable. We also tried the food from the bar, which was surprisingly good and reasonably priced.

However, the room itself could have been much cleaner and is definitely in need of some updates. The biggest issue was the kitchen cabinets, which had a horrible smell that made using the space unpleasant. With a little more attention to cleanliness and some renovations, this hotel could be a much better experience.

Leisure Family

10/10

Exceptional

26 Mar 2025

Cindy

GREAT service, beautiful property

Service was excellent and speedy. Rooms were spotless. Any concern was addressed and everything done to make it a great experience. Lots of very nice walking paths, beach nearby but not on property. Pool was shallow, decor generic and couch uncomfortable. Great price for 2 bedrooms and bathrooms. We were very pleased and would definitely recommend staying there.

Friends_and_family Family

8/10

Excellent

26 Mar 2025

Jaime Kay

Beautiful place, great location! Staff was very helpful. Units are outdated but CLEAN!

8/10

Excellent

17 Mar 2025

John

We liked the two bed room layout. The walls and floors transmit noisy neighbors so be sure to request a top floor unit unless you can tolerate dancing on the ceiling. Overall very nice and helpful staff.

Leisure Family

10/10

Exceptional

11 Mar 2025

Brian

The location, the Poipu area of Kauai; it's proximity to a particular beach my wife and I enjoy; and it's pool.

Leisure Family

6/10

Pleasant

28 Feb 2025

Daniel

I had a few things wrong with my room, one of which wasn't addressed during my stay

10/10

Exceptional

26 Feb 2025

Susan

The room was large, clean and had a lovely view of the ocean. The property was well situated for trips to southern and eastern attractions as well as those in the north.

The only drawback is that there were no enough handicap accessible parking spots near our unit and not enough regular parking spots near our unit. Each day, my husband had to park far from our unit.

8/10

Excellent

21 Feb 2025

Jenay

Great property

Leisure

10/10

Exceptional

20 Feb 2025

sue

We were fortunate to have an oceanfront room with beautiful views. LOVED being able to watch the sunrise on our Lanai.
The staff are all so warm,friendly and very helpful.
Most rooms are dated but property in the middle of updating all units.

Leisure Partner

6/10

Pleasant

19 Feb 2025

Natalie

It was more of a time share with older couples than a hotel. The bar/restraint onsite was standard at best.

Leisure Friends

6/10

Pleasant

14 Feb 2025

Dan

The grounds were wonderful: very well kept and green. The location is great: a few minute walk to Shipwreck and Poipu beach.
The staff overall was meh. The ladies at the desk in the morning were nice. Most workers you see around “did not go out of their way” to say hi, a couple did.
Construction was going on in February 2025 and if I had to guess, probably is going to go on for a bit. The buildings and rooms are out of date. I understand construction noise, but some of the workers were swearing up a storm so that was irritating - they knew we were right there too.
The freezer door in our room was gross - lots of dirt smudges.
I also booked an ocean view room and it was not a direct ocean view - it was far back with a house was being built on the beach and other of the same hotel’s buildings blocking most of our view. I felt that was somewhat dealing from the bottom of the deck.
Pool is really nice and big.
All in all, I have never felt more sure in giving a resort a 3.0 out of 5.0 star review.
Free parking helps.

Leisure

10/10

Exceptional

14 Feb 2025

rohit

Had an amazing stay at hilton vacation club. L9ved it

Friends_and_family Family

10/10

Exceptional

13 Feb 2025

Susan

wonderful views! Fabulous location Food was great for pool side menu!
Very clean!
Warm with adjustable air conditioning

Business Self

10/10

Exceptional

07 Feb 2025

Chelsey

It was such a great stay that me and my family had over at the Hilton Vacation Club The Point At Poipu Kauai. We will definitely be planning another stay in the near future!

Leisure Family_with_children

10/10

Exceptional

05 Feb 2025

Sharon

Exceptional staff.

Business_and_leisure Family

10/10

Exceptional

30 Dec 2024

Lori

Great location, spacious room, and good amenities.

Leisure Family

10/10

Exceptional

14 Dec 2024

james

Great stay

Right next to the grand Hyatt and its beaches. A short walk to Poipu beach. Very nice pool and great service at the pool bar. Garden view was off the pool and 2 bedroom large space with well equipped kitchen. Very clean. A bit dated like most resorts on Kauai I will definitely stay here again.

Friends_and_family Family

4/10

Poor

30 Nov 2024

Liza

Very dated , convenient location, no coffee other than if you brew in room. Property could use some TLC - staff is very nice

Leisure Family

6/10

Pleasant

03 Nov 2024

Paul

Property is run down. On 4th and elevator only worked intermittently. Dishwasher did not work.

Business_and_leisure Family

10/10

Exceptional

24 Oct 2024

Mark

Just a magnificent facility! Great location in Poipu beach area. I can’t say enough about how nice this property is. The amenities were fantastic and the room was just beautiful with everything you need including a fully stocked kitchen, living area and two bedrooms with huge bathrooms including tub and shower.

Leisure

10/10

Exceptional

05 Aug 2024

Kenneth

Very nice property with a great pool for the kids.

10/10

Exceptional

14 Jul 2024

Patti

Sidewalks need repair on resort grounds.

All was great except their sidewalks need fixing. I was coming back from the pool and my walker got stuck and my walker stopped and i didn’t and i went over the top of the walker and fell…please fix it so that the next handicap person doesn’t fall like i did…

Friends_and_family Family

6/10

Pleasant

05 Jul 2024

Michael J

Beautiful landscape, condo was large but not very clean

Leisure Family

10/10

Exceptional

29 Jun 2024

Benton

A bit dated, but very roomy and quiet, much less crowded than the other resorts in the area

6/10

Pleasant

26 Jun 2024

BRADLEY

Expensive but not meeting value for cost. Old tired in need of massive upgrade. Room servicing just didn’t happen over 5 days but they came 1 day only in late afternoon after we returned from entire day out. Hear room above constantly. Loud aircon that was inefficient and woke us 5-6 times a night. Too hot to sleep with fan. Shower strength poor. 15 min extra to get soap off after waiting 10 min with shower on for any hot water.
Lovely outlook though but long walk to beach. Half gym equipment not working. Won’t go back.

Leisure Family

4/10

Poor

25 Jun 2024

Verified traveler

Very worn place. Not worth what they charge.

Very worn place - dirty carpets, holes in the drapes, visibly worn cabinetry and stains on the furniture.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Brent

Beautiful Vacation Club on Poipu beach. Great prices, access and friendly staff. Would definitely stay there again.

Leisure Family

10/10

Exceptional

15 Jun 2024

Archie Andrew

It was beautiful and accommodating! Loved the staff but the nearby beaches,shops,and restaurants are all less than desirable/very pricey!

Leisure Family_with_children

8/10

Excellent

12 Jun 2024

Sandra

The grounds were beautiful! Although unfortunately we had a little problem with a few roaches inside our room.

Leisure Family

10/10

Exceptional

06 Jun 2024

Destiny Aloha

Relaxing and comfortable

Friends_and_family Family

8/10

Excellent

03 Jun 2024

Linda

This property is going through renovations and many things are needing updating as they renovate in phases. Great location and price, superb staff, very clean and quiet.

Business_and_leisure Friends

10/10

Exceptional

30 May 2024

MADHAV

Overall happy stay

Leisure Family

6/10

Pleasant

24 May 2024

Ginger

Property clean and comfortable, although dated. Poor access for disabled. Tried very hard to upsell timeshares while there.

Leisure Family

10/10

Exceptional

22 May 2024

Rosangela

There were several places to dine and shop nearby. The staff was friendly, the pool was great and our room was updated and clean. No issues. We were also close to the beach.

Leisure Family

10/10

Exceptional

15 May 2024

Nelson

Nice relaxing place. Our room was beautiful. staff were nice and friendly

Leisure Family_with_children

10/10

Exceptional

06 May 2024

Matthew

Great spot ,cold AC very child friendly pool. Good food and drink prices . Friendly and helpful staff