Name: Marriott's Waiohai Beach Club
Address: 2249 Poipu Road, Koloa - Kauai, 96756, US

8/10

Excellent

11 Jul 2026

Mark

We love this property! This is our second trip to Kauai and both times we stayed at this Marriott. The pools are saltwater and so relaxing to be in. We enjoyed the hot tub too. This property is located directly off Poipu Beach. Right down the beach you can see the turtles at sunset and the occasional monk seals. Many of the people who stay there are time share owners but we are not. We basically had a nice hotel room. The reasoning for the 4 stars was our AC. We had maintenance come in on 4 different occasions as the temperature would get up to 78 and not get any cooler. So we had 3-4 mornings trying to get dressed and it made the bathroom very warm. Al least in the bedroom we had the ceiling fan to keep the air circulating. The office did give us a credit on our bill for the AC issues.

Partner

10/10

Exceptional

26 May 2026

Alenka

Friendly reception, great beach view.

Family

6/10

Pleasant

13 Apr 2026

Miles

The room was small and super dull. Huge wall, no art. Balcony looked over a trash area of the adjoining propert.

Partner

10/10

Exceptional

07 Apr 2026

Jennifer

Property is stunning…amazing beach, friendly staff

10/10

Exceptional

13 Mar 2026

Kristen

Beach access was great. Beautiful pools and landscaping. Wonderful staff.

Family

4/10

Poor

18 Feb 2026

Ron

Room was old, outdated and tattered.

Partner

6/10

Pleasant

04 Jan 2026

Jared

It was fine, typical Marriott rooms which are beat up and overpriced.

Partner

8/10

Excellent

22 Nov 2025

CINDY

Staff nice and helpful

8/10

Excellent

10 Sep 2025

Sera

It was a clean and nice

Business_and_leisure

10/10

Exceptional

18 Aug 2025

Kelly

Our family visited Kauai and had a great time. This resort has a beautiful beach and pools as well as nice service for umbrellas and refreshments. Staff was helpful and friendly.

Leisure Family

10/10

Exceptional

10 Aug 2025

Van

Our family had a pleasant stay at Marriott's Waiohai Beach Club. We stayed in a 2-bedroom villa and everything is perfect for us.

10/10

Exceptional

29 May 2025

Jodi

The most comfortable hotel bed ever. Great property close to the beach to see all the turtles.

Partner

10/10

Exceptional

28 Apr 2025

Nathan

The staff was very friendly and the location was amazing right on the beach. Parking was nice in the covered parking lot. The best was the daily room cleaning service. Everything was always nicely folded and cleaned with new towels everyday. Would definitely want to come here again

Leisure Partner

8/10

Excellent

21 Feb 2025

Belinda

Although we had an ocean view which was lovely, I think the rooms overlooking the gardens would be better as they are much quieter, and the gardens are beautiful. Nice from the pool made me keep the windows and door shut. It was super clean, but furnishings etc. need to be updated.

Leisure Family

10/10

Exceptional

07 Dec 2024

Darrell

Easy checking, comfortable bed, beautiful sites on the beach and pools with an easy fast checkout.

Leisure Family

6/10

Pleasant

18 Nov 2024

Paige Robert

We were checked into a room that smelled bad. We had a strong sense there was also likely mold in the room. My wife did not feel well after being in the room for just over an hour. I was luckily was able to go to the registration desk and get them to change our room otherwise I would be very worried.

Leisure Partner

10/10

Exceptional

12 Oct 2024

Charles

Underground parking is definitely a plus with easy access to rooms. Clean pools and excellent beach spots.

10/10

Exceptional

09 Sep 2024

Verified traveler

Beautiful resort with many beach views from the resort itself. Poipu beach borders the resort. Convenient bar&grill outside. Large pool. Great surfing break right at the resort. Only downside is paying to park

Friends_and_family Family

10/10

Exceptional

06 Jun 2024

Holly

Staff was super great, friendly and efficient. Great location for our 6 am excursion at Port Allen

10/10

Exceptional

08 May 2024

Eduardo

Beautiful complex with nice amenities.

Leisure Friends

10/10

Exceptional

30 Apr 2024

Brian

Jess at the front desk was outstanding!

Leisure Partner

6/10

Pleasant

09 Jun 2023

mike

They gave me the worst room in the entire property. It was the absolute furthest room possible in the corner. I wish it was possible to see what building i was going to be put in when i made the reservation. I would have never have stayed here.

Leisure Family

8/10

Excellent

08 May 2023

Jallisa

We really enjoyed the location being so close to Poipu beach. Amenities were good and staff were great!

Leisure Partner

10/10

Exceptional

05 Mar 2023

Kriti

This place is incredible! We only stayed one night, our last night on the island. We really appreciated the hospitality for people like us who needed to check out in the morning but have access to the resort until the evening when it was time to leave.
Highly recommend!

Leisure Family

10/10

Exceptional

01 Dec 2022

bonnie

.

10/10

Exceptional

20 Nov 2022

Joseph

All around fantastic property right on Poipu beach.

Leisure Partner

4/10

Poor

29 Aug 2022

Elizabeth

I spent a lot of money for a view of a parking lot

My partner and I spent 2 weeks traveling around Hawaii. We decided to splurge and stay here for our last 2 nights thinking we'd save the best accommodation for last. It couldn't have been more opposite. We were surprisingly charged for parking. I'm a Marriott rewards member and I didn't think I would have to pay but the guy at the front desk didn't seem to care. Then we check into our room and it was the most depressing thing ever. Stains on the carpets, outlets that didnt work, and a view of the parking lot. Seriously?! I've always been a fan of Marriott's but not anymore after this stay.

I thought we'd end Hawaii with a bang here and I left feeling pretty deflated. I'm guessing they treat those that book through hotels.com like second class citizens. I wasn't expecting an ocean front suite but the room we stayed in was far different from the photos on the wedsite. Check in is at 10am too. We called the night before and asked if we could have an 11am check out to align better with our flight and they said no. Awesome!

Do yourself a favor and stay elsewhere. You're likely to have better customer service and a better view anywhere else!

Partner

10/10

Exceptional

25 Aug 2022

Kayla

I loved this property and I will be coming back

Leisure Family

10/10

Exceptional

07 May 2022

Douglas

Excellent property, and I’ve been to many!

10/10

Exceptional

26 Apr 2022

Diane

I would have liked my room to have been cleaned! I was out all day, but when I returned from a long day, I found my room with the bed unmade and no fresh towels. It was a little disappointing, especially for the price!! Also, the times and selection of food on the property were limited!

Leisure Family_with_children

10/10

Exceptional

12 Apr 2022

Verified traveler

Great time in Poipu

Excellent stay. Went with a family of 6 and had an amazing time. The rooms in building 7 were clean, comfortable, and in perfect location to the pool and beach. You cannot ask for anything else from a hotel/ location. Hotel staff was attentive and were always helpful.

Friends_and_family Family

10/10

Exceptional

13 Mar 2022

Greg

The most wonderful family vacation

Leisure Family

10/10

Exceptional

08 Mar 2022

James

World class beach, friendly staff, and decent facilities.

Leisure Family

10/10

Exceptional

06 Mar 2022

Nagi

Nice facility

Great

Partner

2/10

Poor

01 Mar 2022

Misty

This hotel for my daughters wedding at her request. In total more than 30 guests were at this property related to our event. Called the concierge 45 days prior to arrival. Arranged activities. Verified total charges. Again verified 7 days prior to check/in. Upon arrival safetravelshawaii.gov had a \"glitch\" in their system. My health status could not be verified until 4pm the following day -meaning I was UNABLE TO LEAVE MY ROOM! even with vac card / booster/ CLEAR green clearance. I had paid the entire reservation but the staff continued to post charges $899 per day charges on the incidentals' card and denied that they were holding $5,117.00 for a 5 day stay. Even after I showed them proof. I did not get to enjoy daily activities as each day morning and night I was harassed about my card \"not clearing\" an additional $3,700.00 which included three $899 per day charges plus $76.00 per day parking fees (we had no car), additional tax and room fees (already reserved on the card for the reservation). Even the day of the wedding at 10 pm at night and again at 7am \"Ms. Jensen, I understand you are having trouble understanding the room charges we need you to provide another form of payment for the room.\" Our room keys would deactivate daily. My 76 year old mother in law was embarrassed and concerned that we were \"struggling to pay for the room\". That is not the worst part. No room cleaning, No room service, one restaurant at the pool - a bar. I'm just over it. no transportation ;(

Leisure Family

8/10

Excellent

23 Feb 2022

Amanda

Daily activities

Leisure Family_with_children

10/10

Exceptional

08 Feb 2022

Jackie

We loved everything!!

Leisure Family

10/10

Exceptional

11 Jan 2022

Valerie

Beautiful beach. Best in poipu. The front desk could be a bit warmer. They were all business and not friendly at all. The lack of housekeeping was fine. They sent supplies anytime we needed. Chairs by beach should be cleaned everyday as we saw wildlife there one morning.

Leisure Family

10/10

Exceptional

10 Jan 2022

Nancy

The living space was luxurious

Leisure Family

6/10

Pleasant

05 Jan 2022

Kathryn

The Marriott Waiohai is a lovely beach club with nice pools, gym, game room, etc. The room description is a bit tricky, so be careful to read very carefully what type of room you are getting. Our listing said some things were included, but then when we were confirmed, it was a different room without amenities of a villa. This was understandable, but not clear as the general \"room amenities\" listed on Marriott and Expedia are those of a villa.
Staff was mostly very friendly. The one exception was over coffee. They don't offer coffee in the lobby unless you buy a $40 souvenir mug. We have plenty of such mugs at home, so tried to fill our own cups in lobby and were scolded by the staff member. \"It's the same coffee that we supply in your room.\" Then why not let us fill up downstairs? Particularly since we have no cleaning services available during our stay. On that, I understand COVID limits services, but we were out of our room most days. With a week long stay, it really needed a tidying up. I had to repeatedly text for our single towel replacement, but staff was overall super helpful. A daily call noting when you are closing on-site restaurants would be helpful, as I don't think most guests expect a hotel to have ZERO dining options after 6pm. Since I got an automated time share pitch every day, I imagine a similar recorded \"operating hours\" recording could be done and pushed to guests. We were overall ok with our stay, but not enough to book this same hotel again.

Leisure Family

6/10

Pleasant

22 Nov 2021

Ross

Proximity to beach is nice.

Lack of late check out is a problem.

Limited dining options onsite.

Not very clean.

Leisure Family

10/10

Exceptional

11 Nov 2021

Anne

Villas and the grounds are exceptional.

Leisure Friends

10/10

Exceptional

30 Aug 2021

Scott

Nice resort.

Friends_and_family Family

8/10

Excellent

28 Aug 2021

Verified traveler

Excellent Beach

The complex is nice, but did feel overcrowded at the pool, on the beach, on the grounds. Condos are large which was very nice and the views good, but the resort does not feel that comfy, hallways felt like hospital hallways rather than a resort. Few (one) dining option that is a bar near the pool, so this could be improved, and the store was small w/o many options for the full kitchen in each room.

Service was good, and the covid procedures were excellent, it always seemed very clean. The beach is spectacular in front of the resort, which made it the perfect location, and worth the other minor shortfalls.

Friends_and_family Family

10/10

Exceptional

25 Aug 2021

Daniel

Very nice property

10/10

Exceptional

01 Aug 2021

Verified traveler

Very kid friendly ! But we didn’t bring kids! A little too loud for us, but a great place for family’s !!

Leisure Family

6/10

Pleasant

13 Jul 2021

Brad

Not a $400 hotel

I understand that Kauai and Hawaii in general are pricey, but this is simply not a $400+ accommodation. The rooms are very spacious but also outdated and plain. Very little personalized service is provided and the front desk staff consistently seemed bothered to be doing their jobs. The pool area is above average but overly crowded with kids and most of the pools end up functioning as kiddie pools. There are little to no dining options affiliated with the hotel directly.

Partner

8/10

Excellent

24 May 2021

Verified traveler

Great location close to beach, food at the grill was good. Room wasn't great, ceiling panels loose/not secured properly.

Leisure Partner

10/10

Exceptional

05 May 2021

William

Right on the beach - amazing location.

Partner

4/10

Poor

20 Apr 2021

Verified traveler

I was disappointed. The room “with no view” was of 3 huge dumpsters of the adjacent hotel. I got stuck in the “slow” moving elevator twice....almost had a panic attack as the doors would not open......rang the bell numerous times, and no one even heard....(somehow I managed to open it) I told this to the people at the nearest desk (it could of the been the activities desk, and no one even cared....said nothing..... I asked for a late check out in the morning (for another hour.... till 11:00am) I was locked out of my room 15 minutes passed 10:00am as I was carrying my belongings to the car and going back for my last things....The front desk said the keys automatically lock after 10:00am and that I, should of come and updated my key... they never told me this in the first ... I had to then wait for security for go and open the door... Not treated nice by front desk.... the 1 and only hut tub is closed. The restaurant is closed.... So we ended up staying at the Hyatt, where all of these amenities are open!
The only thing I like at the Waiohia is the Beach.... where we can go and swim for free, with our own Umbrella and beach chairs. Which we did another day.

Leisure Family

6/10

Pleasant

08 Nov 2020

Verified traveler

Amenities not as expected

The hotel bar was not open for our stay so it was not an option to purchase food or drinks at the hotel. Also, there were no room cleanings. There should have been a warning about this prior to booking. There is no shuttle service to/from the airport. The option for the hotel rooms here (of which I found out after arrival are only 5 on the property) are not in the best location of the property. So all in all, not the sort of amenities I would normally expect of a beach resort. It was in a good location and the beach was right off the property so that was a plus.

Partner

10/10

Exceptional

09 Jan 2020

Verified traveler

Love Marriott on Poipu

Marriotts staff is very helpful and accomodating. They communicate with you via text often which is fantastic. They notified me of a pkg received and that it would be delivered to my room, etc. Pool and Honu bar that is beachside are fantastic. Beach is perfect area to play in water and put your feet in the sand. Monk seals often come up in evenings to rest and short walk to many shopping and dining options.

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Verified traveler

Great for families

Great place to stay with a family. Accommodations were very clean and comfortable and location is amazing right on the beach and close to everything in the Poipu/Koloa area. Only drawbacks are that there is no restaurant onsite since it is a timeshare facility, and the beach got pretty crowded, although we were there at peak season. Overall, great place to stay if you need more space than a typical hotel room.

Friends_and_family Family

4/10

Poor

29 Dec 2019

Verified traveler

Meh

There were storms and power was out our first night/day. Flooding throughout halls and garage (where the water also smelled of sewage. It was an underground garage). Staff was unhelpful and help was not provided getting to our vehicle etc

Friends_and_family Family

10/10

Exceptional

26 Oct 2019

Verified traveler

Clean, very quiet. Very friendly staff, customer service oriented, knowledgeable of the area for activities.

Friends_and_family Family

8/10

Excellent

03 Sep 2019

Verified traveler

We had a \"no-view\" room with a king bed on the 2nd floor right off the main lobby. This ended up being a garden-view room w/o a balcony and suited us fine for one night.

Room and bed were comfortable. Furniture looked dated but everything appeared clean. Pool area and beach access were lovely.

Leisure Partner

10/10

Exceptional

04 Jul 2019

Verified traveler

I loved the ocean..

South side of the island is a long ways from everything else.

Leisure Family

10/10

Exceptional

27 Apr 2019

Verified traveler

It was amazing all around! Staff were friendly and helpful, amenities made it relaxing and fun with a variety of activities available right at the property, the snorkeling was amazing, the room was perfect and I could see the ocean from the room (which was unexpected and a total bonus!)

Leisure Self

8/10

Excellent

17 Apr 2019

Verified traveler

great place for a family. Beautiful beach. great pool

Leisure Family

10/10

Exceptional

14 Apr 2019

MarleneS

Excellent location! 20 minutes from Lihue airport. Excellent beach...beautiful grounds.
This was recommended to us by friends. My only regret is we didn’t stay longer.!

Leisure Family

8/10

Excellent

01 Apr 2019

Linda

Great room style, 2 bd 2 ba plus washer dryer and kitchen made the stay comfortable and functional, right on the beach plus nice pools and hot tubs and good food options, recommend this property for families!!

Family

8/10

Excellent

29 Mar 2019

Verified traveler

Location was excellent. Property is very nice but they give the priority to the timeshare owners! They sent us to the furthest building and overlooking the parking. They told me they had nothing else available which I don’t believe. I found the front desk not helpful and cold. The cleaning crew were nice. We had no view and didn’t use the balcony once.

Leisure Family

10/10

Exceptional

03 Feb 2019

Daisy

Great hotel we enjoy our stay!

Nice room and relaxing experience.

Family

10/10

Exceptional

07 Jan 2019

Verified traveler

Close to the beach, great pools! The room was perfect for our family of four and then some. View isnt great as you are over a parking lot.

Leisure Family

8/10

Excellent

06 Jan 2019

Joe

Great place

Family

8/10

Excellent

10 Nov 2018

Verified traveler

Great place for families due to the range of activities

Leisure Partner

10/10

Exceptional

09 Sep 2018

Koa

Perfect place. Surf spots right out the door. Love it!

8/10

Excellent

23 Jul 2018

Verified traveler

The Marriot is a great place for families with young children. It definitely is a family friendly environment. The staff is great and very helpful. We stayed in a villa and the housekeepers always did a fantastic job while we were away. The only downfall is that checkout is at 10am, which is very early, and check in is at 4pm which is very late. We tried to extend our checkout time, but were only given 30minutes. Other than that, we would definitely return.

4/10

Poor

21 Jul 2018

Verified traveler

Awful communication. Added a nights stay and girl put it in for September (wrong month) we had to leave with no where to stay.

10/10

Exceptional

12 Jul 2018

Jared

Nice family Villa

10/10

Exceptional

03 Jul 2018

Valerie

Great family facility go kamainas!

Family

2/10

Poor

27 Apr 2018

Robert

Extremely bad customer service from the staff and management . We complained about our concerns and these were not responded to in an acceptable fashion

Family

10/10

Exceptional

12 Apr 2018

Angie

beautiful grounds to enjoy prior to check-in

The front desk staff was amazing and so accommodating when I arrived many hours earlier than the check-in time. The grounds are well maintained, the location in Poipu can not be beat, and the access to the beach + the beach chairs overlooking the ocean honestly made my very very short (business trip!) complete.

10/10

Exceptional

10 Apr 2018

Erin

Beautiful property in Kauai

We loved our time at the Marriott! The property and grounds are beautiful and well-kept. Fabulous pool, playground and outdoor areas! Great beach access and fun activities. Room was well-appointed and maintained. Several close restaurants and Longs Drugs within a mile or so if the resort. I loved our time in Kauai and would absolutely stay here again!

Family

8/10

Excellent

26 Mar 2018

Verified traveler

Surrounding area vey nice!! Cute shops and food spots