Name: Sheraton Kauai Resort
Address: 2440 Hoonani Road, Poipu Beach, Koloa, 96756, US

10/10

Exceptional

30 Jul 2026

Kristen

Good place to stay but expensive and doesn’t offer great beach for swimming. Also it smelled weird sometimes.

10/10

Exceptional

29 Jul 2026

Jeremiah

Cafe : was excellent coffee and food

Staff: very hospitable

10/10

Exceptional

16 Jul 2026

Melissa

My happy place! Me and my kids love everything about this place.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Kohl

.

Family_with_children

8/10

Excellent

12 Jul 2026

Emily

Other than the service being extremely slow at lava on poipu every way truly amazing

Partner

2/10

Poor

12 Jul 2026

Sriram J

We were supposed to get an oceanfront room with 2 queen beds. When we checked in with a lady called Grace, she informed us that all they had was a room with a queen bed and a pull-out sofa bed. Grace informed us that the hotel could change the type of room EVEN THOUGH we had booked a room with 2 queen beds. There was a total lack of empathy and the staff did not even TRY to find us another room. They would not even offer us a refund for providing us with a sub-standard room that we had not booked.

Family_with_children

8/10

Excellent

08 Jul 2026

Andrea

The property and beach was nice. The beach was a little rough for my 4 year old, but the pool was good. The Rum Fire restaurant was very good, while the other one was okay. Staff was either friendly or polite but seemed over it.

Family_with_children

10/10

Exceptional

07 Jul 2026

Larisa

Clean room, beach view…… and many more beautiful things!!! I love it

Family

8/10

Excellent

27 Jun 2026

Robert

Grounds were meticulously maintained. The buildings and our room were well kept but it’s an older property so things are showing their age here and there. Pools were great but here is an insider tip. The pool by the beach is busy with a lot of kids and the bar is there. If you want to chill the pool over by the building with reception desk is much quieter with hardly any kids

We had an ocean view room and it was spectacular. Lava was typical bar. It could use some updates. Rumfire onsite restaurant was fire. Great dinner there butterfish and lamb chop combo.

Partner

8/10

Excellent

27 Jun 2026

Jamie

The rooms were very nice and comfortable but worn out lightly. Most the staff were very friendly…the cleaning staff were all lovely. The beach and pool access were great, the restaurants were convenient but severely over priced for the quality. Overall nice stay.

10/10

Exceptional

26 Jun 2026

Erika

Great service, clean good location. Ocean view was beautiful staff was amazing and helpful when we checked out and didn’t fly out until 10 they were very accommodating. Would love to come back.

Family_with_children

10/10

Exceptional

24 Jun 2026

Nicholas Earl

Fun

Family_with_children

8/10

Excellent

22 Jun 2026

Alissa Marie

Check in process needs improved. Room should have been ready at 3 but it wasn't. So after 4 I asked again and they were able to put us in a different room (same type) that was ready. I'm not sure why they didn't do this in the first place. Also, right at prime check in time between 3-4 pm, 2 out of the 3 front desk workers left/went on break leaving Grace alone. This happened on both check in day and check out day which are the only two times I went to the front desk. She kept a smile among the very long line. I felt bad for her. Also there was a lot of garbage and towels left by the pool area unfortunately from messy guests. One day, the workers went home and plates of food were just left at the pool chairs and never picked up. I picked up trash around the pool area hoping it would not blow into the ocean.
Overall, the property is very nice and I would stay there again, but definitely pack your patience for the front desk and don't expect your room to be ready on time.

6/10

Pleasant

20 Jun 2026

Jemimah

You have to pay 10 dollars per day for microwave use aside from the resort fee daily. It’s pretty expensive already then all these extra payments. The room was also basic. I guess you pay for the view and the location. The beach has wild waves good gor surfing but not much for swimming. If you have kids and want a lot of swimming without wild waves go to Royal Sonesta in Lihue or Princeville close to Hanalei Bay. This is me typing this while enjoying the calm waves and waters of the beach in front of Royal Sonesta. Overall, it was an okay stay. I will not be back.

Family

10/10

Exceptional

19 Jun 2026

Scott

Rooms were dialed, staff was helpful, Ocean view room worth it, food & bar downstairs on point, gym exquisite, common area kick back area with family priceless

Family_with_children

10/10

Exceptional

18 Jun 2026

Lizzet Blas

The location was so convenient. We had so much fun!

10/10

Exceptional

15 Jun 2026

Steve

The place was amazing. The staff was excellent and friendly.

Partner

10/10

Exceptional

13 Jun 2026

Kira

Beautiful property!

Family_with_children

10/10

Exceptional

12 Jun 2026

Sandra

Looking forward to returning!

Partner

10/10

Exceptional

12 Jun 2026

Enrique

Our stay in Kauai was absolutely amazing and made for the perfect anniversary getaway. The hotel’s beachfront location provided some of the most breathtaking ocean views we have ever experienced. Waking up each morning to the sound of the waves and watching the sunsets from the property was truly unforgettable.

The on-site restaurant, RumFire, was excellent. The food, drinks, service, and oceanfront atmosphere made it a great place to relax after a day of exploring the island.

One of the best parts of this hotel was its central location. We were able to drive anywhere on the island in less than an hour and a half, which made it easy to experience so much of Kauai during our trip. Whether we were heading to the North Shore, Waimea Canyon, or the Na Pali Coast, everything felt accessible.

The rooms were cleaned daily and always kept in excellent condition, adding to the comfort and relaxation of our stay. The staff was friendly and welcoming throughout our visit.

Overall, this was a wonderful experience, and we couldn’t have chosen a better place to celebrate our anniversary. We would gladly stay here again and highly recommend it to anyone visiting Kauai.

Partner

10/10

Exceptional

09 Jun 2026

shaun

The rooms were good and staff was friendly. The property is old and needs update. The pool was dirty, the restaurant was disappointing and the parking was a mess.

Family_with_children

8/10

Excellent

09 Jun 2026

Erika

The resort is really great; the beach is amazing and the staff were wonderful. The only thing we didn't love was in order to do the resort activities, you had to sign up at 8am. The craft activities only had 10 spots for a resort full of guests; so if you weren't there earlier than 8am to line up for sign-ups, you weren't able to participate. It was disappointing to have to do that while on vacation. Otherwise, it was a fantastic play to stay!

Family_with_children

8/10

Excellent

04 Jun 2026

Robert

Very nice beach on the property and location was exceptional
Room was misrepresented in the photo description. Photo of ocean front room on Orbitz displayed an in room sofa and double vanity in bathroom.
Our oceanfront room had neither of these amenities.

Partner

8/10

Excellent

02 Jun 2026

Ryan H

AC did not work on the final night which they admitted on the last night of our stay. Staff was very nice and the resort is beautiful. I would stay there again.

Family_with_children

10/10

Exceptional

02 Jun 2026

Patrick Edward

clean ,beautiful location, friendly staff

10/10

Exceptional

01 Jun 2026

Alan

Beautiful Oceanfront Resort!

Partner

10/10

Exceptional

31 May 2026

Jose

I highly recommend it. It was excellent

Family

6/10

Pleasant

26 May 2026

Sonal

Great view, excellent staff, shower/tub not clean.

Family_with_children

10/10

Exceptional

24 May 2026

Cynthia

The room was always clean and comfortable.The staff were all very friendly. Loved the complimentary breakfasts.

Partner

10/10

Exceptional

23 May 2026

Coleen Esther

The ocean view room was great and close to the parking lot.

Partner

10/10

Exceptional

23 May 2026

Rajdatt

Prime location with best sunset views and walkable to local restaurants

10/10

Exceptional

23 May 2026

Debra

Beautiful hotel with the best sandy beach! Can’t wait to come back! Highly recommend!

Family

8/10

Excellent

22 May 2026

GEORGE M

location: delay in checkin

Partner

10/10

Exceptional

19 May 2026

Craig

We enjoyed our stay. The staff were friendly and helpful. The room and outdoor pool area was clean and well kept. It would be nice to have pads for the lounge chairs. Overall, we had a wonderful visit and would stay here again.

Family

6/10

Pleasant

16 May 2026

Luke

Rented the “renovated” king ocean view room. There was nothing renovated about it. Old, stained, furniture. Black mold. Everything is an extra on this resort, everything. Staff was very nice. His was my first experience at Sheraton. It will probably be the last. Love Kauai and the people, best island in the chain! We come here often.

10/10

Exceptional

05 May 2026

Robert

Staff took care of our room every day and it felt great to return back to our room ar night with it reset and cleaned. The pool was great. We loved our view and would enjoy that same view again. I would recommend this location to anyway who wants to be on beach. That was the best part.

Partner

10/10

Exceptional

04 May 2026

Jack

The staff are super friendly, competent. I thoroughly enjoyed my stay and will be back.

Self

10/10

Exceptional

30 Apr 2026

Nathan

Great staff with a friendly welcome. South shore is a must to stay at to be close to Poipu beach and a very chill and relaxing atmosphere. Two very close spots that have great food and shops

Partner

10/10

Exceptional

25 Apr 2026

Michael

We had a great stay in the deluxe ocean view room. Spectacular views, great beach to swim at. The restaurants were really good too, we just were bummed we couldn’t get room service the night we arrived. Other than that, amazing food at lava and rum fire. Coffee shop onsite was great too. Already planning or next trip

Family

2/10

Poor

21 Apr 2026

Tanya

The staff was extremely rude. There was a cockroach found in our room. I reported the staff member who was rude to me to the manager. All he said was that they will make sure he goes back into training. Then he offered me $120 dining credit. The staff member was so rude to my boys and me that we didn’t even feel comfortable going into the lobby or dealing with the concierge. We will never stay at the Sheraton or a Marriott hotel again.

Family_with_children

10/10

Exceptional

21 Apr 2026

Constance

Amazing location, great food options, exceptional service.

Family

10/10

Exceptional

18 Apr 2026

wade

The most impressive thing about this property was the ocean view and access. We stayed 8 nights and it never felt crowded. There were always oceanfront chairs available with access to Oceanside drinks, refreshments and pool access. Also experienced beautiful sunsets just a short walk from the hotel.

Family

10/10

Exceptional

06 Apr 2026

Kelly M

Room was great. Pool and beach and ocean great. Lava good food and breakfast cafe was wonderful

Family_with_children

10/10

Exceptional

05 Apr 2026

Kenneth

Housekeeper was amazing. Recommend the ocean front deluxe. Well worth it !
RumFire restaurant was excellent. And its sunset view is beyond words.

Partner

6/10

Pleasant

05 Apr 2026

Lea

Nice location and view

Property old
Room poorly clean
Stuff hard to find
Kids breakfast not included for free
Food bad quality
Slow service
No room service available

Will not come back

Family_with_children

10/10

Exceptional

05 Apr 2026

Carla

Beautiful and clean facilities and property.

10/10

Exceptional

04 Apr 2026

Tracy

Staff was extremely friendly & welcoming.

10/10

Exceptional

02 Apr 2026

Katiya L

Great room, great location. Only problem is it has very thin walls… we could hear everything for both sides… toilet flushing, walking, talking… other than that good size room, great room, great staff

Partner

10/10

Exceptional

01 Apr 2026

Allison

Wonderful location and ocean front room

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

RYE

You have to pay for every little thing at a resort!
This is the only downfall, when you pay that much, some things should be free! And watch out for the resort fees!

Family_with_children

10/10

Exceptional

30 Mar 2026

Wayne J

Room had great views overlooking the beautiful beach. Staff was very friendly and very good restuarants (Lava's & RumFire)

Family

10/10

Exceptional

28 Mar 2026

Thomas

Super convenient and very good quality food and beverage services. The proximity and quality of the beach and pool facilities make this property spectacular. During our ten day stay it was never annoyingly crowded. Location is easy to get to from Lihue and adjacent to Kōloa where more food options and shopping abound.
We choose Kauai over other islands because it projects more of a laid back, old Hawaii vibe. This property oozes all of that. We will be back!!

Partner

8/10

Excellent

25 Mar 2026

Susan

We stayed in a King room with an ocean view. Room was clean and comfortable. Had a problem at check in that they attempted to downgrade us to a queen room and was not going to honor the deal I booked on Hotels.com until I provided documentation of the deal and insisted on the King room I had booked. Staff had to go back to the manager several times before issue was resolved. Received the room and deal I had booked on Hotels.com. Stay was enjoyable. Dinner at RumFire was great! Make sure to make reservations ahead of time.

Partner

10/10

Exceptional

22 Mar 2026

Kim

The property was clean and quiet. I feel like it was in the best beach and

10/10

Exceptional

22 Mar 2026

Damon

Great pool and beach. Very friendly staff.

10/10

Exceptional

15 Mar 2026

Sandro

Great place

10/10

Exceptional

09 Mar 2026

Marissa

The views were amazing. The room was lovely, although it could use updating and there was a weird stand in our tub. However, it was cleaned and the bed was quite comfortable. The pool was lovely and you could tell it was well maintained. My only complaint in that area would be the towel bar was not open the entire time. We did not get the opportunity to experience this spa. The food at rumfire was quite good, although a little overpriced. However, this is Hawaii and everything is. The service. Was top notch the entire time we had an excellent server. Unfortunately I forget her name or I would mention her here. Our check-in experience was phenomenal and every interaction we had with the staff was lovely.

Partner

10/10

Exceptional

09 Mar 2026

Michelle

Yes! Gorgeous view

Partner

10/10

Exceptional

07 Mar 2026

JON EDWARD

Everything was great. One drawback was food by the pool \"Lava\" got to be repetitive after a while, not a lot of variety, but we did stay for 9 nights. The other drawback was no microwaves in the rooms, which I guess could have been accommodated for an additional $10 a night, but should have been included.

Partner

10/10

Exceptional

05 Mar 2026

Janet

We had an ocean view from our room- very nice!

Partner

10/10

Exceptional

04 Mar 2026

Kenneth H

Our room overlooked the beach, quiet and beautiful.

10/10

Exceptional

03 Mar 2026

TIMOTHY

ROOM HAD A GREAT VIEW

10/10

Exceptional

02 Mar 2026

John Frank

Great room right by the beach. Great beach ocean view and even saw a munk seal

10/10

Exceptional

27 Feb 2026

Paul

Great location, wonderful room with fabulous view, and helpful service team.

10/10

Exceptional

26 Feb 2026

Mike

The room was fantastic and all of the employees were so friendly. The property is fantastic, with a great beach front and pool nearby

Partner

8/10

Excellent

20 Feb 2026

Richard

I love the Sheraton Kauai resort. Hands down the best beach on the south side of Kaua'i. My first stay here was in 2019 and I fell in love with the beach and property. I know live on island and this is still my favorite beach, and resort. The location and rooms are great. The staff could add more people during check-in or enable online/app check-in to improve the experience.

Leisure Partner

8/10

Excellent

19 Feb 2026

Dwayne

Staff was fantastic. We had a late arrival (11.30pm) and were treated with first class service. As there were no restaurants or stores open at this time the concierge put together a snack bag for us. She was very thoughtful and nice providing as much info she could about the island and hotel. When we arrived to our room she called us to make sure we found the room ok. The resort itself was fantastic and we had an ocean view so perfect view of the beach and ocean. Really enjoyed our stay here.

Partner

10/10

Exceptional

18 Feb 2026

Scott

Manager took the time to change rooms for me after ending up over the kids pool. VERY thoughtful!

Partner

10/10

Exceptional

16 Feb 2026

Ross

Very clean and welcoming rooms, friendly staff, and breath-taking views.

Leisure Family

10/10

Exceptional

13 Feb 2026

Cynthia

It was all wonderful. Great room, clean, awesome view, staff were all very nice.
I hope we will be back.

8/10

Excellent

11 Feb 2026

John B

Nice property, great location, friendly staff, rooms and hallways could def use an update, but were clean and well maintained.

Partner

8/10

Excellent

10 Feb 2026

Robert

Housekeepers and Valets great job. Took to long to check in. Asked for late checkout told $100 an hour. We are Marriott members plus spent 2 weeks at hotel. Seems like an exception could have been made.

Leisure Partner

10/10

Exceptional

09 Feb 2026

constance

Staff was friendly and the two restaurants were exceptional. They automatically cleaned the room daily which I appreciated. Very attentive service in the pool area as well. Property is on the Beach so no effort in finding sandy beaches.

10/10

Exceptional

04 Feb 2026

Kristin

Beautiful oceanside room! Plenty of space, comfy bed, great housekeeping. Breakfast was amazing 😋 POG juice and papaya were delicious. Lava is a great restaurant for lunch and dinner, casual and great choices. Rumfire is a spectacular restaurant and service was wonderful all around. Would definitely stay again! Monk seals come right on the beach and whales were also visible from the beach 🏖️

Leisure Partner

10/10

Exceptional

03 Feb 2026

Lisa

We had reserved another hotel in a different area of the island. We changed our minds and booked the Sheraton Kauai. We are so glad we did. We wanted a relaxed atmosphere on the beach and this place delivered. Staff was always friendly. Hanging by the pool was nice because we could order food and drinks. The room was very spacious with a great view of the ocean. The small water bottles every day were an appreciated gesture. Will definitely return.

Partner

10/10

Exceptional

03 Feb 2026

Luis

Amazing place. My only suggestion would be to have some flavored creamer available in the rooms and at Lava’s. Thank you!

Leisure Partner

10/10

Exceptional

01 Feb 2026

Eileen

Everything was great!

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Fred

10/10! Fabulous location, the perfect beach for snorkeling, poolside bar, ample parking, comfy beds and THE place to take in gorgeous Hawaiian sunsets. Make sure to book a reservation, or two, at Rum Fire. Their signature fish dish, butterfish, is to die for.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Marianne

Great room, loved our ocean view, staff was great. All around great time

Leisure Friends

10/10

Exceptional

22 Jan 2026

Amy

Love this place! Second time I have stayed and I will definitely come back. Great room with a beautiful view and easy beach access. You can walk anywhere great food options all around!

Leisure Partner

10/10

Exceptional

21 Jan 2026

COSIMO

Staff was amazing and resort is beautiful

Leisure

8/10

Excellent

11 Jan 2026

Jacob

Staff were very friendly and reasonable. 4 stars instead of 5 as you have to pay

10/10

Exceptional

07 Jan 2026

Mahmoud

We were very happy during our stay at Sheraton. The staff were really friendly and we even had an upgrade for our anniversary, which was a beautiful surprise. The property is very clean and has a magical atmosphere. Really a memorable 3 days of our trip. Thank you so much!

Leisure Partner

4/10

Poor

06 Jan 2026

Gelu

Stinky (badly!) and wet room! Watching whales from the balcony and close oceanfront were not enough to compensate the room condition.

Leisure Family

10/10

Exceptional

24 Dec 2025

Radhika

Great place to stay. Room was clean, and the view was fantastic! Excellent location in the south side of the island, with easy access to many points of interest.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Hyun

Wished we could’ve stayed longer than two nights as there were abundant activities in and around the hotel that seemed fun. Nice property, clean and spacious rooms though walls were thin.

10/10

Exceptional

19 Dec 2025

Anatol

Everything was very nice!

Leisure Friends

10/10

Exceptional

09 Dec 2025

Sharon

The staff was great especially my room attendant Elsie who went above and beyond to make my birthday there special as well as kept the room clean and provided amenities that made me comfortable while staying there. Besides the cleanliness I loved the ocean view right from the lanai!

Leisure

10/10

Exceptional

07 Dec 2025

Dino John

Excellent location, clean, quiet area, felt safe, no chickens on the property, beautiful beach with great access, beach amenities available, friendly staff, clean rooms, excellent maid service and overall pleasant facility.

Leisure Family

8/10

Excellent

26 Nov 2025

Kathy

clean room,staff nice,

10/10

Exceptional

25 Nov 2025

francisco

Did not wanted to leave

8/10

Excellent

22 Nov 2025

Stephen

Beautiful waterterfront view in Building 1, Room 212. Excellent cleaning service. Restaurant options limited and just OK. Expensive menu's. Very convenient parking. Limited walking areas on property. Room was clean but uninspiring. Pool and beach area OK but somewhat limited. Staff was great

Leisure Partner

8/10

Excellent

21 Nov 2025

Olivia

Room was fantastic and the location being beachfront and close to a lot of things. It was also nice to get daily housekeepinh. I marked 4 stars instead of 5 because we didn't get good directions finding our unit from the lobby, especially that it was late in the evening; the coffee provided and single coffee maker is also horrible. But, overall, we had a wonderful stay and would recommend it to others, just be clear with where your unit is, or better yet ask for assistance and expect to get coffee somewhere or being your own.

10/10

Exceptional

17 Nov 2025

Laura S

We had a wonderful stay at the Sheraton Kauai waterfront hotel, we upgraded to ocean-front rooms and were very happy we did. Staff all very friendly, easy parking on site, and excellent pools and view of ocean from pool. Would love to come back.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Edward and Meredith

We had to perfect view for the sunset from our lanai and the perfect view for the sunrise from walking outside and looking east. The grounds crew is terrific, everything was immaculate and all the staff from servers, housekeeping, fun arts and crafts were top notch. Can't wait to come back! Maholo

Leisure Partner

10/10

Exceptional

28 Oct 2025

Sudhir

Yes

10/10

Exceptional

20 Oct 2025

Carolyn

Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.

Partner

8/10

Excellent

11 Oct 2025

Theodore

Overall experience was good

Partner

6/10

Pleasant

10 Oct 2025

SANDRA

Front desk was great. Asked for higher floor, got bottom/2nd floor. Two Luau's during our stay, right below our room. ocean view was good. Dining options were limited. Either high end, or pool side. VERY expensive to eat in Kauai now. $22 for pancakes. etc. Check island school schedule before booking, they were out of school during our time there and beach and pool area was swamped with kids. This is our last trip to Hawaii, way too expensive now. Aloha

Leisure Partner

8/10

Excellent

08 Oct 2025

Lori

I stayed in a king ocean front room and it was beautiful, there should be more info on the area, where to snorkel, see the turtles basking etc . The room was connecting and while I was up early, if I was trying to sleep in it would have been very annoying. The concierge service was excellent and they would immediately text back.

Leisure Self