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Tanglwood Resort

Scranton - PA · United States

9 Crest Drive USAView location

8.6/10Excellent412 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.4/108.4
Condition8.4/108.4
Neighborhood8.8/108.8
Value8.2/108.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tanglwood Resort

Tanglwood Resort offers a variety of vacation options in its strategically located condominium clusters. Whether you choose to stay by beautiful Lake Wallenpaupack, near the 18-hole golf course, or within the charming resort village, you're sure to have a wonderful experience in this easily accessible four-season family paradise.

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With a stay at Tanglwood Resort in Hawley, you'll be within a 5-minute drive of Lake Wallenpaupack and Hopping Eagle Brewing Company. This aparthotel is 2.5 mi (4 km) from Harmony Presents and 2.8 mi (4.5 km) from Lackawaxen River.

Make yourself at home in one of the 48 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Laundry
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from June to September.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open during the following times:
    • Saturday - Thursday: 7:00 AM - 7:00 PM
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    21
  • Optional fees
    • Rollaway bed fee: USD 15 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Hopping Eagle Brewing Company 0.9 km / 0.6 mi
Lake Wallenpaupack 1.6 km / 1 mi
Harmony Presents 5 km / 3.1 mi
Lackawaxen River 4.5 km / 2.8 mi
Fairview Lake 4.9 km / 3 mi
Ritz Company Playhouse 4.9 km / 3.1 mi
Bingham Park 5.4 km / 3.3 mi
Soarin Eagle Rail Tours 5.4 km / 3.4 mi
Gravel Beach 5.5 km / 3.4 mi
Costa's Family Fun Park 5.6 km / 3.5 mi
Shuman Point Hiking Trail 5.8 km / 3.6 mi
Wyler Lake 9.3 km / 5.8 mi
Beaver Lake 10.7 km / 6.6 mi
Tanglwood Lake 12.2 km / 7.6 mi
Killams Pond 12.3 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 45
  • resort
  • Check-in hour
  • Check-out hour
  • Laundry service
  • LaunderetteExtra charge
  • Lift accessExtra charge
  • BBQ facilities
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Casino
  • Game room
Show 10 more facilities & services
  • Sauna
  • Hot tub
  • Non-smoking establishmentExtra charge
  • Waterskiing
  • SquashExtra charge
  • Fitness
  • Horse riding
  • Volleyball
  • Tennis
  • Skiing
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    Tanglwood Resort

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED TWO BEDROOMSQUADRUPLE • QUEEN BED TWO BEDROOMSQUA.B2-QN

    Photos are not available for this room type.

    Tanglwood Resort

    QUADRUPLE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Tanglwood Resort

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Tanglwood Resort

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Tanglwood Resort

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tanglwood Resort

8.6
Excellent
412 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Neighborhood
8.8 /10
Value
8.2 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
03 Aug 2026
Karney
Good location!
10/10
Exceptional
03 Aug 2026
Arielle Ladonne
Beautiful lake view. Quiet property. Clean rooms. Friendly staff. Lots of amenities. Tennis and basketball courts. Pool is spectacular. Game room fun.
10/10
Exceptional
02 Aug 2026
Vinita
Family friendly, lots of space for kids to run around. Rooms were clean and comfortable. We will definitely stay again!
10/10
Exceptional
28 Jul 2026
Isabel
The tanglwood resort i was really impress how clean it was is like a small apartment the kitchen is awesome all you need is food to cook in they have a laundry room right outside the door. The view beautiful everything you need is close by. Lots of trails and the lake is walking distance my family and I had agreat time the pool is clean also an arcade room small but fun. Definitely going back to that resort.
10/10
Exceptional
27 Jul 2026
James
AOK
8/10
Excellent
22 Jul 2026
Mark
Great location! It is an older timeshare. So, the exterior of the buildings could use some maintenance. The interior was fine. Everything you needed, just a little dated. The kitchen is convenient for breakfast and any other meals you might want to make instead of going out to eat. The location is very convenient. You can walk to the docks to rent a boat. Several restaurants are within a 5 min drive, as is a beer distributor and an IGA grocery store.
The Promised Land SP is a short 10-15 minute drive. We went there to fish, and they also have a nice small beach to do some lake swimming. Also, small watercraft rentals and a concessions cabin. Great SP to spend half a day. Then we would head back to Tanglwood and spend the afternoon at the pool.
There is also The Lodge restaurant at the resort. It's open Thurs-Sun evenings. Good food, nice bar, and different entertainment each night (trivia night, karaoke, live music, etc.).
Our unit had lake view, so we had a decent view from the balcony. It was a great place for a relaxing few days up at a mountain lake resort.
8/10
Excellent
19 Jul 2026
Cathy
Nice quiet place. Great for families. Staff in the front office was pleasant and friendly. Rooms could have been cleaned better. All in all we had a great time.
Partner
2/10
Poor
18 Jul 2026
Michael
Our room had damage to bathroom, carpet had holes in it, the room was damp, could not enter the front door without bugs coming in. They advertised having a gym except it was a 15 min drive from the resort. The rooms in the pictures looked like you had a lake view, our view was trees.
Family
10/10
Exceptional
14 Jul 2026
Cristian
Great
Family_with_children
8/10
Excellent
12 Jul 2026
Lynn
Very quiet!
Friends
10/10
Exceptional
24 May 2026
Katheryne
The check in process was quite smooth, the lady at the front desk was quite informative. The room was nice, could of been a little more clean. Our overall stay was quite relaxing, would definitely stay here again. The kitchen is fully supplied with cookware just no lids for frying pans and only one baking sheet.
Partner
10/10
Exceptional
23 May 2026
Anthony
This condo was clean and well maintained. The furnishings were comfortable and the kitchen was well stocked. The location was beautiful!
Partner
6/10
Pleasant
13 May 2026
David
We enjoyed the fact that the property was peaceful and we had a beautiful view of the lake. As for the villa we stayed in, not so great. The furniture was old and outdated. The mattress was very old and uncomfortable. We could not get a good night's sleep because the bed was sinking in from the middle. DON'T BE FOOLED BY THE PICTURES. We were very disappointed, but made the best of what we believed to have over paid for. No disrespect to the staffing of this property, they were friendly. However, it was an experience my family and I wish not to experience again.
Family
10/10
Exceptional
23 Mar 2026
Levana
Very nice relaxing and comfortable villa.
6/10
Pleasant
21 Jan 2026
Baruch
Room was nice but absolutely zero toilet accessories - no shampoo body lotion etc - location was not good for winter activities. Staff were not particularly friendly.
Leisure Family
8/10
Excellent
02 Jan 2026
Stanislav
4/5 pretty good
Leisure Family
6/10
Pleasant
08 Dec 2025
Davis
This was a convenient place to stay in a good location. I loved the two bed two full bath condo with the beautiful lake view. Towels were clean and fluffy. The overall condo is in need of refreshing. The mattress needs to be replaced. They should stop using old blankets and bedspreads and start using white comforters and duvets like the hotels. The pillows need to be updated. Carpets replaced. HOWEVER, the price was less than nearby competing hotels and condos, so maybe you get what you pay for. Nice staff and they cleared the snow.
Business
8/10
Excellent
01 Dec 2025
Charles
Positives: well appointed rooms, courteous and responsive service, scenic setting. Improvement area: specify that the indoor pool and fitness center are not on site, inspect heating units prior to new guests as the first floor bedroom unit malfunctioned
Leisure Family
8/10
Excellent
13 Nov 2025
Sue
The condo was roomy, open kitchen and dining table along with a nice sitting area. The bedroom was large with a king size bed, two full closets. The place was clean. We enjoyed our stay.
Leisure Friends
8/10
Excellent
03 Oct 2025
Carolyn

Cosy place with a view

The staff was so nice. It’s an older resort but was still acceptable.the only complaint is the spiders, which is a problem at this time of year. I wouldn’t hesitate to stay here again
Friends_and_family Friends
10/10
Exceptional
28 Sep 2025
MEGAN
Bed wasnt the most comfortable. But the condo was very nice.
Friends_and_family Family
4/10
Poor
23 Sep 2025
Joe
Staff is good, but mattress was not even usable. Springs were shot & you just sunk right down to the box spring.
When I brought it to staff’s attention, they tried to throw some foam on top of it instead of replace it. Ended up eventually getting another room.
Property needed maintenance repairs everywhere, such as painting, etc.
Won’t be going back anytime soon.
10/10
Exceptional
19 Sep 2025
Venus
We enjoyed our stay here! The room was comfortable and quiet! Walkable to Lake Wallenpaupack and lots of restaurants and ice cream place nearby. Would definitely stay again!
Leisure Partner
10/10
Exceptional
14 Sep 2025
Susan
Room was excellent. Only negative is the mattress needs to be replaced. It feels like it’s very old
Leisure Family
8/10
Excellent
07 Sep 2025
August
The boat dock rentals were absolutely unbelievable. You could not walk down them without being thrown to the ground. Took me total one and a 1/2 2 and a 1/2 3 hours to tie up. One jetski twice got knocked to the ground. 5 or 10 times have bad knees and could not get up. That was my only abstraction of the whole weekend. I've been jet skiing for 80 years and never was on a dark situation as bad as that.
10/10
Exceptional
01 Sep 2025
Lena
Love that it is around so many activities and boating rentals. Plenty of dining options too. Outdoor pool and arcade gives the kids some options.
Leisure Family_with_children
8/10
Excellent
01 Sep 2025
Citra
Room smell a bit musty
But other than that, it was good
10/10
Exceptional
12 Aug 2025
Edmond
We had a wonderful time and the staff was very friendly and helpful, we will definitely go back again.i would recommend this place to everyone, it was worth the trip.
Leisure
8/10
Excellent
28 Jul 2025
viviana
The bed was terrible!!!
Leisure
10/10
Exceptional
24 Jul 2025
Denise
The accommodations were excellent, suite of rooms were spacious, everything you need is in the suite. There is a self laundry that is fairly priced one washer one dryer and is open 24/7.

We have been traveling for several weeks and this is the only hotel he says he would stay there again in the future
4/10
Poor
22 Jul 2025
Kristie
Dated motel like unit on the bottom floor, cobwebs, bugs, dirty carpets and I am still feeling stuffy after 2 night here. The kitchen was updated and nice BUT bathroom, bedding, curtain all dirty and dusty- luckily w travelled w our own. Also, no shampoo, conditioner and the towel bar fell down the minute w removed a towel?? Anyway- nice people, good location, but disappointed in the dated accommodations.
Business_and_leisure Family
10/10
Exceptional
21 Jul 2025
Chris
Best resort on the lake
Leisure Family
10/10
Exceptional
06 Jul 2025
Bonnie
Ours first time staying here and we absolutely love it! Very clean and super friendly staff. We even were able to check in at 12:30 on our arrival day and also get in our slip. So we had a full day. Will definitely be back again next year!
Leisure Family_with_children
8/10
Excellent
27 Feb 2025
Derek
Nice place and location and reasonable price. Kids loved the spiral staircase and Jacuzzi tub in the two bedroom units
Leisure Family
6/10
Pleasant
17 Feb 2025
Vicky
This was actually my second time staying at the property and sadly this experience was not the best. We had hot water for a total of maybe 6 hours throughout our entire 4 day trip. The maintenance man said that the hot water heater was most likely empty and we needed to wait to let it fill up, we waited and then had hot water for a few hours before it went ice cold again. We did not contact maintenance again as we were frustrated with this situation already. Our neighbors were blasting music to about 3 am every single night when quiet time is supposed to be at 10 pm nightly.
The staff was very friendly and the condo was gorgeous and cozy but due to the neighbors and the water situation im not too sure if we will plan another trip here.
Leisure Friends
10/10
Exceptional
11 Dec 2024
Simone
Quiet and clean
Leisure
10/10
Exceptional
01 Nov 2024
Eleanor
We have rented at Tanglewood a few times. Our stays has been very enjoyable. Very comfortable and well equipped for a great stay. Will be going back
10/10
Exceptional
01 Nov 2024
Heather

wonderful experience

it was very pleasant and the people were so nice. Called ahead of our trip to make sure there were no questions, and we felt very safe.
Friends_and_family Family
8/10
Excellent
21 Oct 2024
Yuliya
One thing to say is - location! This is definitely the best property near the lake with amazing views. So quet, so peaceful, great hike.
However, the property is very dated, not very clean (I believe the people try their best, but there is only so much one can do when things just need an upgrade.
On top of this - they charge a cleaning fee which is quite high, and they don't tell you before.
Additionally, the pool I was looking forward to is apparently not on the property. I was told (Rather defensively) that it says so in the description. I believe it does, but the pictures of the pool are front and center and the description is not. Judging by the defensiveness of the answer, I was not the only one being unhappy
Leisure Partner
8/10
Excellent
13 Oct 2024
Aaron
We booked king size beds and got queens at best, probably fulls. Also, they had a laundry list of things for us to do upon checking out. Id rather pay another 20 bucks a night and not have to strip the beds and take out the garbage. I dont go on vacation to do maid service.
Leisure Family
6/10
Pleasant
13 Oct 2024
Verified traveler

Problems with the locks.

Checked in, went to the 1 bedroom condo and the keys don't work. Went back to registration and it was closed at 9pm. Called answering service and they had someone come out. Travis used hard key because magnetic master key did not work. Lock was broken. They found us another room. He used master key to get us in. Finally got to our room after an hour. Travis could not get the programming machine to work but not from lack of trying. Went to bed without a working key. The next morning we went to the front office they got us working keys. While we were out they offered us a 2 bedroom condo as an appology because od the keys and our son was not comfortable on the pull out bed. Went to the old room to get our stuff and the keys did not work. Had to get new keysfor the old room. Keys to new room worked and we moved. Went out came back guess what keys did not work need I say more.
Friends_and_family Family
10/10
Exceptional
25 Sep 2024
Chris
Excellent place
Leisure Family
10/10
Exceptional
16 Sep 2024
Wayne

Great weekend getaway

We had a great stay and great view of the lake from our room. The staff was very friendly and informative about things to do in the area. Staying in a condo was the way to go on this trip. We were able to have breakfast in our room on the deck and then get ready to go out for the day for whatever we had planned. Would definitely stay here again.
Partner
10/10
Exceptional
23 Jun 2024
Brian
Great place to stay!! Definitely would recommend.
Leisure Partner
8/10
Excellent
03 Jun 2024
Amirtharaj
Nice getaway right on the lake, would recommend for families who like to go boating & fishing.
Leisure Family_with_children
10/10
Exceptional
14 Mar 2024
Vicky
This place was absolutely amazing, I would highly recommend!
Leisure Partner
8/10
Excellent
24 Jan 2024
Sutomo
The place is serene. Unfortunately it was raining when we were there
Leisure Family
6/10
Pleasant
07 Jan 2024
osvaldo

more or less

The heated pool is out to property, located 40 minutes from the property, which was not clarified in the reservation. The bathroom had a bad mood, lack of maintenance.
Friends_and_family Family
4/10
Poor
02 Jan 2024
Sellena
The game room closed at 6p, the pool and gym were 20 minutes away at a gated community which left hardly any option for entertainment for kids. In the game room, the equipment was extremely outdated and dirty. The pool table was missing the white ball and you have to pay to use a ball for the ping pong table. The property was nice but I won't be returning as I feel it is not worth what I paid. The woman at the front desk was extremely pleasant.
Leisure Family
8/10
Excellent
27 Dec 2023
Verified traveler

Condo by lake

It’s was definitely a decent stay. The 2 bedroom condo was very spacious, had all the fixings…kitchen, dishes, washer/dryer, etc. It was great being right on the lake and deer running everywhere. Downside…it’s 7 miles away from the office where you’re suppose to register, indoor pool also is not near the condo, there seemed to be some mice pellets around the condo, and lastly whoever was there before us left behind a sex toy (gross)! The pool and office is just a small inconvenience…the mice pellets and …not picking up the toy and tossing it…a little disgusting.
Friends_and_family Family
2/10
Poor
02 Dec 2023
Leo
Staff here was very Nice, Diane was wonderful. Sadly, the good ends there. This Resorts owners should be ashamed of the outdated, filthy conditions here. Bed was extremely old and overused.Box springs were crushed. There was a sheet of old plywood between the very old, cheap, springy mattress and box springs. Dirt, dust and grime everywhere. We removed the grease screens from the over the stove microwave and let them soak in the sink due to the entire unit smelling like grease. The \" Laundry Facility\" is an 4' x 8' outdoor filthy utility closet that an old washer and dryer was stuffed into. This Resort has potential but needs to be completely updated.
Leisure Family
6/10
Pleasant
26 Nov 2023
Andy
It’s not a bad small place. Really liked the fact the condo had everything needed for the stay. Only problems are the upstairs room. It has the biggest bed and jet powered tub but no door for privacy from the kids. Had to settle in the smaller bedroom with the door. Also the beds, they felt worn and cheap. Makes noises when moving around on it plus felt the springs on my back. They definitely need replacing. The place felt dated but that part wasn’t as bad as the beds and the upstairs privacy. Would I go back? Maybe. One thing for sure is that it was quiet, that was great.
Leisure Family_with_children
10/10
Exceptional
13 Nov 2023
Anna
Lakefront
Leisure Partner
10/10
Exceptional
03 Nov 2023
Verified traveler

Great place to relax

We had a wonderful stay in the one-bedroom version. It is like a small apartment. We relaxed and had easy access to walk along the best part of the lake. We could watch the sunset over the lake either by the lake or by sitting on the resort property. The full kitchen made it easy to reheat our leftovers and make breakfast.
We will definitely be back for another great, relaxing 'recharge' weekend.
Friends_and_family Friends
10/10
Exceptional
16 Oct 2023
Cynthia
Friendly staff room was nice view of the lake was good
Leisure Partner
10/10
Exceptional
25 Sep 2023
Donna
We've been coming here for years. We love it. Tanglwood Resorts are the best!
Leisure Family
10/10
Exceptional
24 Sep 2023
Eric
Nice place with full kitchens and quiet condos
Business Family
8/10
Excellent
17 Sep 2023
kip
Being close to the lake. Beauitful area!! Loved it!!
Leisure Family
8/10
Excellent
28 Aug 2023
Verified traveler

Mattress and mattress sheets needs to be updated

The beds are not comfortable overall hard mattress rough on body, outside the deck area with a table and chairs, needs to be cleaned lots spiders and bugs all over the deck and chairs, also outside the room door the light above should be cleaned, lots of spiders hanging was afraid it was going to land on my head, whenever i enter or leave the room outside above door.
Partner
10/10
Exceptional
21 Aug 2023
Debra

Will return!!

Great location! Very clean. Needs continued updates. Staff very responsive. Great place for the price.
Business
2/10
Poor
01 Aug 2023
John

Better options in the area

Booked based on the photos showing a nice unit with skylights, etc. Gpt a basement unit instead. Smelled like mold and the bedroom smelled like pets had doene their business in there. Not clean at all. For the money, there are much better options in the area.
8/10
Excellent
24 Jun 2023
Edward
Great location - steps away from Lake Wallenpaupack and close to several good dining options, and a nice 18 hole mini golf course. Room was spectacularly clean and cozy. However, it really needs to be updated with newer furniture and a fresh coat of paint. The mattress was not great (understatement), the refrigerator leaked (thankfully only inside), but overall the room was spacious, nicely laid out..and as i said, clean. Staff was very helpful and friendly (and thankfully the office stayed open a little later than advertised). I can't say they would be my first choice next time, but the price was very fair, and i would definitely book there again.
Leisure Partner
10/10
Exceptional
08 May 2023
Renato
Amazing place to stay with your family and friends, totally recommend!!
10/10
Exceptional
22 Feb 2023
Juan
The property was nice. Great view of the lake and
Staff was nice too. Close to ski bear. No complaints.
Thanks Tanglewood
Leisure Family
10/10
Exceptional
22 Nov 2022
Jacqueline

Relaxing birthday getaway

It was amazing with view of the lake..
Friends_and_family Family
8/10
Excellent
01 Nov 2022
Krysta
The staff at this resort was very pleasant and helpful. Everything at the resort was clean and perfect for what we needed. The decor and general feel of the resort is simple and a tad outdated, but it had everything we needed. The resort was perfect for an inexpensive weekend away. The fact that the resort is right on the lake and right by the walking trail is super convenient. There is also a lot to do nearby (restaurants, outdoor activities, etc.). I would definitely stay at Tanglwood if I ever want to go to Lake Wallenpaupack again!
Leisure Partner
2/10
Poor
08 Sep 2022
Maya T.

Not clean & very musty

I rented this townhouse at Tanglwood for 2 nights to attend a wedding at silver birches with my fiancé and some friends. When we arrived at the Vrbo, we were allowed an early check in which was very nice of the staff and much appreciated. However, once we got to the unit, it had an awful musty smell and to be honest look like someone died there. There were spiders and spiderwebs in all corners of the widows, doors and ceilings. There were 6 of us staying so someone needed to sleep on the pullout couch, but thankfully they brought an air mattress because when you lifted the cushions on the couch there was mouse poop on the pullout. The 2 comforters in each bedroom had stains all over them and we all slept with sweatpants and hoodies on because we were grossed out. The bathrooms were surprisingly the cleanest part of the whole place. There is also no means of transportation around the whole town in terms of Uber, Lyft or even a taxi service. Overall, I wouldn’t recommend anyone staying here. The place needs major renovations or at least a decent cleaning team to come in and scrub it down. Not a good experience.
10/10
Exceptional
18 Aug 2022
luca
Overall, extremely pleased with the property.
Office staff very professional and nice. Apt was in very good condition, and plenty big for 2 people.
Everything needed for a total stay.

Pool area needs some attention to the fencing, hallways, stairs a good power washing.
Otherwise, we will definitely be back next yr.
We very much enjoyed our stay.
Luca-
Leisure Family
6/10
Pleasant
05 Jul 2022
Tom
The furniture is stained and old. Nobody has dusted the rooms. Dishes had to be run through the dishwasher. Nobody cleaned the shower, there was soap from the previous guest. We’re not happy with how we found the condition of this room.
Leisure Partner
2/10
Poor
19 Jun 2022
Nikki

Dead bugs everywhere, AWFUL customer service

BEWARE. So, my husband and I stayed here about two years or so ago and had a fine experience. I'm not sure what happened between then and now, but wow, has this place gone completely downhill. After a not-so-friendly check-in, we get to our room to find DEAD BUGS EVERYWHERE. Huge dead beetles, massive spiderweb and spiders all over the bathroom, and various other creatures. I was so grossed out. We started searching for other hotels but everywhere was booked (my husband didn't even want to try and interact with the person we checked in with again so we were trying other options). I'm so grateful I packed our own sheets and pillows or else we would've slept in the car. Our friends stayed in another room too (we were all here for a wedding) and same thing, bugs EVERYWHERE. The rooms were SO dirty too, the massive amount of dust in the air conditioner/heat was disturbing, the room smelled awful, we had a pack of skunks (no joke) on our dirty patio so we couldn't use it, and there was a strange handprint on the wall. The place definitely hadn't been cleaned. The morning of check-out, I told the front desk about our terrible experience and all she said was \"I'll pass it on to housekeeping,\" and brushed it off. I was shocked. Not even a sorry or how can we make it up to you? Nothing. She truly could care less. I told her I took photos of all the bugs and I'd post them to warn others and she just said OK. We will NEVER stay here again. Look elsewhere when you're in this area!!
Partner
6/10
Pleasant
08 Jun 2022
Janese

Clean but so Out of Date

The furnishing is very out of date. The mattress was sooo uncomfortable. The sheets were rough and uncomfortable. The couches were torn in the bedroom and so dirty looking in both living room and bedroom I refuse to sit on them. The carpet was sooo dirty as well. If just a few dollars were invested to update the decor of this property it would be a true gem.
Self
4/10
Poor
31 May 2022
Vanessa
Our condo was very dirty. It was a stain on the carpet when we got there. Spiders and roaches in our condo along with spider webs. Outlets to plug our things in didn’t work and kept blowing out. Very noisy since we had noisy neighbors that wanted to be up til 12am outside making noises.
Leisure Family
10/10
Exceptional
27 May 2022
Aleksandr

A few days off

Wonderful place
Partner
10/10
Exceptional
24 May 2022
Carolyn

Lake Wallenpaupack

Fantastic experience for my friend and I. Had a great 5 days. Very comfortable and beautiful lake.
Friends_and_family Friends
10/10
Exceptional
18 May 2022
Nigora
We enjoyed our stay
Leisure Family_with_children
10/10
Exceptional
09 May 2022
Shelly
I just spent the weekend here with my family for my sons birthday. My kids absolutely loved it. They had fun at the recreation room and viewing the lake across the street. We had no problem getting to the indoor pool which is 18 minutes away. Wonderful pool and hot tub. And i could tell in the sumer there is so much to do. Would love to return!
Leisure Family
2/10
Poor
25 Apr 2022
Ornella

Terrible

Terrible!
I never witnessed so many bugs all over the place.
They said it’s every end of April but they don’t try to resolve the problem.
I don’t recommend this place to anyone.
Bugs in the room, parking area and everywhere, we locked our self in the room and couldn’t use the porch.
Dead bugs in the pictures
Partner
10/10
Exceptional
25 Apr 2022
Verified traveler

Perfect Getaway Spot

Stayed here twice before and it’s located right off that Lake that I still can’t pronounce lol. Room was spacious, adequate amenities, just needs to be updated a little. But perfectly located. Right off a 2 mile trail. Front desk was nice as always. Would stay again.
Partner
10/10
Exceptional
22 Apr 2022
Ray
First and foremost, these rooms are spacious and really well set up. The room we had was actually nicer than where I live. That being said, the staff was wonderful and helpful even though we were there on a holiday weekend. I will definitely be returning soon.
Leisure Partner
8/10
Excellent
21 Apr 2022
Garvey
Beautiful area
Leisure Family
4/10
Poor
18 Apr 2022
Jason
Staff were friendly and helpful, but there were problems in the game room, with circuits, with the tv. The 2-bedroom is really a one-bedroom with a loft up a spiral staircase, which makes noise a problem. The whole property has been underinvested in for some time.
Leisure Family
10/10
Exceptional
16 Apr 2022
Gary
I really enjoyed the easy registration. The staff was very generous and the condo was very clean. The accommodations were good. Everything was great
Leisure Partner
8/10
Excellent
11 Apr 2022
Duane
Enjoyed the overall experience, especially the view of the water and over all availability of places to eat and stores. Only issue for me is the fireplace that was supposed to be in the two bedroom I had and was not, as well as the huge stain in the carpet as soon as you walk in the place, that was kind of an eye sore. Also just the overall lack of up to date appliances available, was old and stained, but useable so no huge complaint on that.
Leisure Partner
8/10
Excellent
04 Apr 2022
TERRI
Cozy hideaway. It was clean and a perfect size for a 1 bedroom condo. The only thing that was disappointing was the very small
Bathtub and the shower was outdated. Also, the water doesn’t keep heat for very long.
Leisure Family_with_children
6/10
Pleasant
31 Mar 2022
Ronald
We like to stay this resort. It’s so reasonable and close to the brewery and restaurants. According to the info, the check in time is 4pm -8pm. But when we arrived at the office 7:30, no one was there and it took for awhile to found out room key in the lock box.
The room was clean and warm, set around 65F. Linens/towels were washed and set up nice. We enjoyed the view from the balcony.
This is out 5th time here and we know that we had to place dirty dished/glasses in dish washer before we leave. But we didn’t know that the dish washer were fully loaded from the last guests. It was bit awkward.
Leisure Partner
10/10
Exceptional
28 Mar 2022
amy
Very clean, very spacious, quiet. Everything we needed to cook our meals Helpful folks helped me with checkin. We will be back!
Friends_and_family Family
10/10
Exceptional
28 Mar 2022
Kianah
We had a great experience! Staff were friendly, helpful, and easily accessible.
Leisure Family_with_children
10/10
Exceptional
28 Mar 2022
idrissa
I liked the condo.
Business_and_leisure Partner
6/10
Pleasant
22 Mar 2022
Loretta

Its ok

Room was musty. Probably closed up for winter. No extra blankets you have to bring your own Room was freezing when we arrived.
I wont be returning
Friends_and_family Friends
8/10
Excellent
21 Mar 2022
Mackenzi G.

Perfect for a retreat away with friend.

The staff were helpful and friendly. The condo was clean and well stocked. The view was beautiful. The lake a short walk across the road. The only challenge was no communication withe propertyanager prior to arrival. I had to assume and guess where/how to check in. Also there was a discrepancy with check out time between listing and condos requirements. Overall though it was an enjoyable and good place to spend a long weekend.
8/10
Excellent
18 Mar 2022
Eve
The pool amenity is superb, but the facility is an 18-minute drive from the Tanglwood resort. It was disappointing to have to hop in the car every time we wanted to go for a swim or workout. I wish it had been clearer on Expedia's site and in the information materials that the pool is not actually on the premises of the resort. Other than that, the property was lovely, well-maintained and suited our needs very well. The stairs up to the unit, and the in-unit spiral staircase could also present a problem for travelers with physical disabilities and/or children under age three.
Leisure Family_with_children
10/10
Exceptional
07 Mar 2022
Christina
We really enjoyed spacious condo and view of the lake. It was an amazing place to stay with plenty to do within the resort during the warmer weathers. We didn't get to experience much of it given we were there for snow sports. Friendly staff, his and her sinks in separate bathroom, spacious closet space in bedroom, balcony with great view, and pull out couch. The kitchen was very useful in saving money eating out so much. Overall a great stay and experience; we'd definitely stay again.
Leisure Partner
10/10
Exceptional
05 Mar 2022
EARL
We stay Here every year and love it other places cannot compete with price or convenience. It has everything you would ever need in the condo.
Partner
10/10
Exceptional
04 Mar 2022
Samantha A
Nice quiet getaway and enjoyed the nearby eatery. Will be returning back for the summer.
Leisure Partner
10/10
Exceptional
25 Feb 2022
Cynthia
Easily accessible drive. Beautiful views. Friendly staff and the rooms are cozy. (BYOS) bring your own spatula :)
Leisure Family
10/10
Exceptional
20 Feb 2022
David
The property was very satisfying! Will visit again.
Family
10/10
Exceptional
17 Feb 2022
angelo s.

Really nice place.

Super clean and comfy
8/10
Excellent
31 Jan 2022
Jaime

Daughter's birthday getaway

It was very beautiful area, the staff was very nice an helpful with the issue we had after getting in our condo. Condo was nice an comfy. If you are a picky person I would not recommend going because it was kind of out dated and needed cleaned better but We were OK since i expected the cost to match the room an wiped everything down anyway. Overall we loved it!
Friends_and_family Family
10/10
Exceptional
03 Jan 2022
kimberlie
The lake view was awesome
Leisure Partner
8/10
Excellent
03 Jan 2022
Daniela

Great for what you pay!

The place is really nice if you are not looking for modern or luxury. Very 80's but clean and quiet and in a good location. My husband and I loved it.
Partner

Location & surroundings

Tanglwood Resort
9 Crest Drive USA, Hawley, United States

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Tanglwood Resort

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