Cove Haven Resort

10/10

Exceptional

05 May 2026

Lakoya

Good food selection, champagne tower was better than imagined! Speedy room service, definitely a new experience. Will visit again soon!

8/10

Excellent

04 May 2026

Lydia L

Everything was great room was clean and quiet

Partner

2/10

Poor

30 Apr 2026

dhanwanti

The only thing I like was the staff everyone was nice. The game room was beautiful but our hotel room the shower was disgusting and the hot tub had black stuff flying out of there. I will not ever go back there because the shower is important and the shower was so dirty. It’s looking very rundown. They need to clean the hot tub really bad.

Partner

8/10

Excellent

30 Apr 2026

Allen

Property needs much upgrades if you look around and it looks like everything is deteriorating

10/10

Exceptional

29 Apr 2026

Sherrie

The room, entertainment, and food was great.
I had a wonderful stay and I cant wait to come back

10/10

Exceptional

28 Apr 2026

Richard

Excelent

8/10

Excellent

28 Apr 2026

Jozette

This place is great just needs a makeover as everything has been the same for decades. Would love to see a remodeled place that fit the price! Otherwise still a great couples spot to stay!

Partner

2/10

Poor

28 Apr 2026

Allen

Everything is very good and the staff that cleans their room is doing an excellent job

Family

10/10

Exceptional

27 Apr 2026

Anthony

Everything was great only complaint we had is the jets from hottub shot out a

8/10

Excellent

27 Apr 2026

Haydee

i waited for to 2 to be call and get my room!
if i never go back to reception
weren’t get my room key!

that was the only incovinience!

4/10

Poor

27 Apr 2026

Adrienne Michelle

We have come here before and everything was ok. The property needs to be updated badly. As a business owner myself I totally get overhead and from what I see you guys have A lot of people working for you which in turn means ALOT of overhead. The room we had was updated with new flooring. The pool was ice cold in our room so we only swam once , the heart shaped jacuzzi was nice but not very deep. The sauna would’ve been nice if the door stayed shut but it didn’t. I paid almost 1k for two days and honestly I feel as if I’m owed a partial refund. I hate reviewing businesses because I know how hard it is and perhaps this was just a bad stay and had we gotten another room it would’ve been better; I’m not too sure about the latter. Sad to say but it left ALOT to be desired.

Partner

6/10

Pleasant

25 Apr 2026

Fergy

When we got to the room I found a piece of condom rap on the floor and there was a small insect crawling on the wall. The activities wasn’t bad could’ve been better

10/10

Exceptional

19 Apr 2026

JOHN

I waa very happy to see the upgrades to the game rooms. I waa disappointed at out last visit.
They have a very nice staff and very helpful.
Our accommodations were very cleaned too. We have visited this resort from 1988.

Partner

8/10

Excellent

18 Apr 2026

Angela

Me & my boyfriend went for my birthday,got an upgrade to the garden of Eden Apple room it was very clean . Very friendly staff, especially Jo Jo in the restaurant & Fran . Everything in the room worked well, especially the hot tub . Very good amenities for the guests . We loved the couples bowling , and the trails . We will be returning back

6/10

Pleasant

13 Apr 2026

Christine

Really needs updating and better weeknight options for entertainment . The place has gotten really run down !

Partner

6/10

Pleasant

12 Apr 2026

Doris

We had to clean the heart shape tub in our room it was brown do we opt out of that the staff is great entertainment yes loved it . But really need to do better cleaning the rooms my last day before leaving I spotted bed bug so bring your Lysol

Family

10/10

Exceptional

12 Apr 2026

taysir

clean room

Partner

10/10

Exceptional

10 Apr 2026

Stephanie

Yes

Partner

10/10

Exceptional

06 Apr 2026

Sandra

Room was great, grounds were well taken care and lots to do. Dennis and Jo Jo were excellent and they took care of us, will come back!

Partner

10/10

Exceptional

04 Apr 2026

Kencia

Everything was ok

10/10

Exceptional

03 Apr 2026

Rebecca

Everything was amazing. We can’t wait to go back!

Partner

6/10

Pleasant

02 Apr 2026

Altimont

Definitely dated, sheets were stained. They were replaced by less stained eggshell colored sheets. Breakfast slightly above an Inn. Don’t bother with dinner unless you’re there for the weekend. The portions are small . Big positive that it’s made to order.

Partner

6/10

Pleasant

31 Mar 2026

Ruth

very nice stay

Family

10/10

Exceptional

30 Mar 2026

Bruce

Great getaway

8/10

Excellent

29 Mar 2026

Christopher

Overall had a very good stay at Cove Haven for several days, was a bit worried seeing quite a few negative reviews about cleanliness and property condition.

We stayed in the Champaign Tower and while yes, the property is dated and shows signs of aging and needing to be updated, the room was clean and really enjoyed the personal indoor pool and the Champaign tower tub was a very unique and fun experience!

Hopefully the management puts some investment into the property, such great potential with updates as this is a one of a kind romantic getaway up in the northeast!

Partner

10/10

Exceptional

27 Mar 2026

Yentl

Yes

Partner

10/10

Exceptional

27 Mar 2026

Alexandru

The resort is getting old , people working there are good doing their job, and in my opinion is not really 5 stars, is 3 stars, but l give 5 stars because of the people working there and because of the cleaning, everything very clean.

Partner

4/10

Poor

25 Mar 2026

Tiffany

We usually come for birthday and anniversary but this time was the worst our jacuzzi didn’t work and when we called front desk they said we had to wait til morning for maintenance I said we’re leaving tom no need then the bed we laid on it and it was on an slant after looking we found two wheels were off just laying there. Then the maintenance comes at 8am opens our door and turns on light we said come back after check out and he left our light on The main hot tub was disgusting the dinner was terrible needs updating and staff

Partner

8/10

Excellent

24 Mar 2026

Mark

The resort has seen better days and its age is starting to show. The room was very fun and spacious. The round bed, on wheels, kept rolling away from the headboard and all the pillows would fall off. The private pool and heart-shaped jacuzzi were a great feature. Dinner and breakfast were good, both leaned heavily on the large salad bar. On a side note, there were deer everywhere and you could buy feed at the store to hand feed them.

Partner

10/10

Exceptional

24 Mar 2026

Monique

This place is like heaven. So relaxing & Romantic, I enjoy my time there.

Partner

10/10

Exceptional

22 Mar 2026

Patricia

We went for our honeymoon. It was the most amazing experience i have ever had. All the staff were very welcoming and helpful.

Partner

10/10

Exceptional

20 Mar 2026

maria

Excellent

6/10

Pleasant

19 Mar 2026

Mirtha

The room is pleasant; however, the deep cleaning appears insufficient. There are cobwebs throughout the room, and the towels do not appear to be properly cleaned. The staff is very professional. And some good food.

Partner

10/10

Exceptional

19 Mar 2026

Earl

Overall the visit was nice. I may return.

Self

10/10

Exceptional

18 Mar 2026

Brian

We didn't go to the spa and our room had it's own private pool and it was great.

Partner

8/10

Excellent

18 Mar 2026

John

Spa was great
Facility was old n shabby but room seemed in good shape.
Bed possibly soft spot in middle?

10/10

Exceptional

17 Mar 2026

Don

Clean room with what appeared to be newer flooring installed (no longer carpet).

Wildfire was plentiful

The former exercise room and game room in the spa building both have been moved (spooners and the mini golf is now outside by the tennis courts ).

8/10

Excellent

17 Mar 2026

Yves

I love the place, but it felt a little outdated like it needs some revitalization. I’m corny so I enjoyed all the couples amenities and activities provided my significant other on the other hand was not much impressed of the quality and cleanliness

Partner

10/10

Exceptional

15 Mar 2026

Brittany

The room was very clean and beautiful

Partner

8/10

Excellent

15 Mar 2026

Raymond

The rooms were very dated. The floors weren’t even the wall has sang the one I’m killing off. Paint was chipped. Very disappointed for the price I paid. Food was good. The people were very nice.

Partner

8/10

Excellent

15 Mar 2026

Maranda

The room could have been a little cleaner were a decent amount of cobb webs. The tv remote for living room area didnr have batteries. Other than these minor issues it was a great stay

Partner

6/10

Pleasant

10 Mar 2026

Ellessea

Room was ok, there was a smoke stain above the fireplace, water stains on the ceiling and a brown water stain in the hot tub. It was enjoyable though you can feed the deer and play some games with your lover dinner Saturday night was delicious but not so much Sunday night! We didn’t use the pool but looked nice. We had fun on the hiking trail even though it’s was a little muddy and wet as the snow had just melted. Trivia games at spooners were fun! All in all the place definitely has a distinctive feel and look, it was a nice little get away for us.

Partner

10/10

Exceptional

09 Mar 2026

Daniel

Everything went above and beyond what i expected food was amazing staff was great and the pool was yay enjoyed much needed time with the hubby would go again a thousand times over

Partner

10/10

Exceptional

25 Feb 2026

Kenya

Wondering experience

Partner

4/10

Poor

25 Feb 2026

Amanda

Dirty room! Things did not work… room cold.. we hardly had hot water!! Ventilation for fireplace was not working!

2/10

Poor

25 Feb 2026

keith

Rooms x2

Partner

10/10

Exceptional

24 Feb 2026

Anamika

The room was so pretty, and everyone was very sweet and friendly. Def recommend for a weekend getaway.

6/10

Pleasant

24 Feb 2026

Luz

Upon arriving to the room, the heat was too high, so the room was too hot. The heart shaped heating pool had paint chips floating in the water and going into the pool when entering into the pool skin was itchy. When putting on the fire, the room got smoky and maintenance was called. Maintenance arrived 25 minutes later and all they did was take out the batteries from the smoke detector. Champagne glass tub needs improvement due to chips in tub. Round bed needs updating due to mattress being old and middle of mattress has a dip and cannot be comfortable as a couple. Couples need to sleep on the edge of the bed, not in the middle. Food was excellent. Indoor pool was closed and should not be at a resort
Room 728
It’s a beautiful stay but needs improvement. We would come back if improvements are done especially if you’re spending over $2000 on a 4 day stay.

Partner

10/10

Exceptional

22 Feb 2026

Audra

Everything here was a delight!

10/10

Exceptional

21 Feb 2026

JANEEN

Clean & comfy

10/10

Exceptional

20 Feb 2026

eydi

Everything is very nice.

6/10

Pleasant

19 Feb 2026

Jason

The employees should explain more details to people that are first time guests, the only thing that was explained to us was were our room as located and where we had to go to dinner, also tried to call the front desk numerous times to ask some questions no one answered, found out on our last night about the nightly and only received 1 ticket, for a 3 night stay, the arcade and bowling area at spooners needs maintenance some of the games don’t work properly and take your money, there also was the same garbage left laying around for 2 days,

Partner

2/10

Poor

19 Feb 2026

Joe

The first room someone caught on fire never cleaned it. 2nd room was dirty but I send who cares it's to late. The. The pool was freezing in the room and the Jacuzzi spit out funk gunk slime I for my money back and left. They ruined my hole time. I wish I could make them pay me for my time spent going there and driving away.

Partner

2/10

Poor

19 Feb 2026

Akram

The room was dirty. Extremely dirty. And staff was extremely rude and disrespectful

4/10

Poor

16 Feb 2026

Wayne

There was throw up outside the office doors that was absolutely disgusting. Then we had to clean the jacuzzi because it was left dirty or halfway cleaned. And the whole resort is very out dated for the price. It took about an hour to get our food at Spooners when we were the only ppl sitting and the food wasn’t cooked all the way.

10/10

Exceptional

15 Feb 2026

Jermaine

Great resort. We enjoyed ourselves. Everyone was friendly especially the staff

8/10

Excellent

14 Feb 2026

Matthew

What you would expect

6/10

Pleasant

13 Feb 2026

Freddy

Room was very nice! We can have a beautiful night with the sauna, private pool and jacuzzi… the only thing is the cleaning… the pool was not clean you can see kind of mold on the sides. Besides that, it was a good place. They should put at least 2 water bottles as a courtesy and ice machines around. So bring water an ice if you you want to have a better experience

Partner

8/10

Excellent

11 Feb 2026

Alan

ok

6/10

Pleasant

10 Feb 2026

Eric

Rooms, staff/management, double charging

Partner

10/10

Exceptional

10 Feb 2026

Vilma

Very cozy an warming hotel - nice area and beautiful deer's inside the property love it

Leisure Partner

8/10

Excellent

10 Feb 2026

Todd

Room was very interesting but nice. It was not very busy but made it perfect for my wife and I to relax and unwind and pop around from the few places that were open. Get trip

Partner

10/10

Exceptional

08 Feb 2026

Brett

Everything

Leisure Partner

6/10

Pleasant

08 Feb 2026

Sharon

Staff was great. Property needs to be upgraded. Room was cold. I could see the light through the side of the door, put tape to stop the draft. Mold in the pool area of my room on the wall and the ceiling over the pool. Was my second visit. And I didn't have these issues the first time. Love the place overall just wish they make it better with the updates.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Angel

Everything looks good

Leisure Partner

8/10

Excellent

03 Feb 2026

Christina

Staff was helpful

2/10

Poor

03 Feb 2026

Jessica A

Lack of overall maintenance. Sidewalks not shoveled. Fireplace malfunctioned causing smoke to fill room. No smoke detectors or carbon monoxide detectors. Very unsafe.

Leisure Partner

4/10

Poor

03 Feb 2026

Monique

The room is in serious need of updates the champagne tub need a paint job chipping everywhere, the ceiling had bad water damage, couches looked dirty and mold in shower

Partner

8/10

Excellent

31 Jan 2026

Jramil

Everything was clean an great

2/10

Poor

31 Jan 2026

Reggie

The room felt neg

10/10

Exceptional

30 Jan 2026

James

It was the setting. While I’m not into Hallmark movies, my wife very much is and we both referenced that throughout our stay. The staff was amazing, the fact that the deer in the area are so calm and feed is readily available at the gift shop helped my wife feel like a Disney princess. The events and amenities work well to have a full day without leaving the campus. A favorite of mine was talking to an old gentleman in the Blizzard lounge while playing checkers with my wife and just sharing life stories. It was cozy and we are definitely coming back in the future. It was worth the cost (we had a pool in our room!). We are already talking with my brother and his wife about dueling couples next time. Amazing stay. Definitely recommend!

8/10

Excellent

27 Jan 2026

Carl

Room was nice but facilities were a little old it’s time for them to upgrade. Besides that I had fun. The breakfast buffet was good but dinner was alright for the price.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Carolyn

The private hot tub and pool in our room was perfect! The game room (once you know the back entrance) was a great place to bowl. Dinner was not 5 stars, but the buffet was good and breakfast was quite good.

Leisure Partner

6/10

Pleasant

24 Jan 2026

G

Dirty room, grungy jacuzzi, dirty pool, super uncomfortable bed. Insanely loud heater. No towels, bad food, rude service… first impression at checkin was great. Everything else was disappointing.

Friends_and_family Friends

8/10

Excellent

20 Jan 2026

Jaceila

The property was beautiful room where clean housekeeping was awesome. Room could use some updating like the bathroom area.

Leisure Friends

6/10

Pleasant

20 Jan 2026

jason

The property was ok but any service for food was terrible, bowling alley was not in good working condition.

10/10

Exceptional

18 Jan 2026

Kimberly

We stayed at the Garden of Eden and we were very happy with the entire setup. We had a nice relaxing stay. It was nice to reconnect with my husband. Will do it again soon.

Leisure Partner

4/10

Poor

18 Jan 2026

Ann Marie

Room was stark and outdated. Customer service was poor and room didn’t have heat for the first 6 hours. No where on there site does it state that you should brimg your own wood for the fireplace or get over charged for their wood. We called for extra blankets because if how cold it was in the room and they never came. We went to bed with all our clothes on because it was so cold, not my idea of romance.

10/10

Exceptional

18 Jan 2026

Doreen

Very nice place , enjoyed the holidays with my husband

Partner

6/10

Pleasant

16 Jan 2026

Tiffany

The heat was not on when we got there it was freezing. The shower was all moldy under the bed the flooring was soft you could fall through if you stood on it.

Leisure Partner

6/10

Pleasant

16 Jan 2026

Korine

There is potential in this beautiful place. My first experience was just not what I was thinking. First of all, I paid to have the room set up upon arrival and it wasn’t done. I called to ask and was told there wasn’t anyone to set it up and the team work a certain time. It was supposed to be a surprise for my husband when we arrive so now he is aware of it. This took the surprise aspect away. We have to leave the room the next day and give them time to set it up. Also when we arrive in the room there was no towels or washcloths. They say the were short staff. I would go back another time just to see if the experience would be better. The idea of the place is wonderful.

Leisure Partner

6/10

Pleasant

12 Jan 2026

Anthony

The tile in pool area are falling apart at some point you can’t patch it , hot tub jets were all over place.. some of walls need updating again you can only patch so much

Partner

4/10

Poor

09 Jan 2026

Thomas

They added a whole bunch of fees that I’m fighting plus room wasn’t clean that really bothered me

10/10

Exceptional

08 Jan 2026

Dave

Staff was great for working with a skeleton crew

Leisure Partner

10/10

Exceptional

06 Jan 2026

Barrington

Everything else good but the tile work needs to be fixed

2/10

Poor

06 Jan 2026

Denise

Amenities: Hot tub ( Jacuzzi) cool! Toilet dirty when lifted up.

Leisure

10/10

Exceptional

05 Jan 2026

Dianelys

It was great

Leisure Partner

10/10

Exceptional

05 Jan 2026

James

Room was a little unclean, tub, and pool and bedroom area not cleaned well. Other than that, it was great, staff was great and meals were great too

Leisure Family

10/10

Exceptional

05 Jan 2026

Jeffrey

The events and hospitality.

Leisure Partner

10/10

Exceptional

05 Jan 2026

jeffrey

room was amazing staff were very helpful and friendly

Leisure Partner

2/10

Poor

04 Jan 2026

Jillian

Amenities, quality of room, food was awful

Leisure Partner

10/10

Exceptional

03 Jan 2026

Juvens

Good place for a get away

Leisure Partner

10/10

Exceptional

03 Jan 2026

Jamie

Clean

Business_and_leisure

6/10

Pleasant

02 Jan 2026

Veronica

The room wasn’t really clean we didn’t have extra toilet paper, and when we came there years ago we never had to pay for dinner. Breakfast was horrible and we were very disappointed with that.

Leisure Partner

6/10

Pleasant

02 Jan 2026

Nancy

Room was great , housekeeping not so much and food service at dinner not the greatest A lot of waiting and food cold

10/10

Exceptional

01 Jan 2026

Colver

Great venue. Location is beautiful

Leisure Partner

6/10

Pleasant

31 Dec 2025

Clancy

The food was horrible as it was my birthday and the room wasn’t as clean for $600. We opened the door at 8 am as there was about 2 inches of snow as we were heading to breakfast. We packed and went to check out. No plow as we were in the Cove which is a hill. Trying to leave was scary cause the hill to leave was steep and not salted not plowed. First and last trip up there
Horrible birthday ever

Partner

8/10

Excellent

30 Dec 2025

Barbara

My only problem was with road conditions during snow storm

Leisure Partner

10/10

Exceptional

27 Dec 2025

Ashley

Staff was very friendly. Would definitely recommend to a friend.

Leisure Partner

2/10

Poor

26 Dec 2025

Selena

We were put in the wrong room. Expedia allowed us to believe that the room was the Champayne tower room we were getting once we arrived it was a lower grade room. After explaining the mix up, we were upgraded to the Champayne tower room after waiting for hours for the upgrade we were met with a room with no hot water, were unable to utilize the Champayne jacuzzi tub. We spent a full day without a room, then place in a room that wasn’t operable. We are commanding a refund back from Expedia. Cove Haven refunded the money we paid upon arrival. We had the worst anniversary in the history of our 21 years together with this experience. We should not only be refunded but given the opportunity of two free nights due our anniversary being ruined.