The Omni Homestead Resort

United States , Hot Springs - VA
HOT SPRINGS, 7696 Sam Snead Highway
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100 reviews shown

8/10

Excellent

08 Mar 2026

Deborah

Hotel is lovely .. facility is beautiful , loved the pool dissapointed that history tour was cancelled..

main criticisms— very hard to get temperature right in the room.. fan always blowing and was too cold..should make some prices ie parking more transparent .. parking cost way too high for this location ..

Partner

10/10

Exceptional

05 Mar 2026

Meghan

Great time with the family!

10/10

Exceptional

25 Feb 2026

Sean

Everything. Amazing place.

Family

4/10

Poor

22 Feb 2026

Kelly

No hot water for the entire stay and were unable to move us.

8/10

Excellent

16 Feb 2026

MICHELE

Yes

4/10

Poor

15 Feb 2026

Niaoka

The shower water never got hot, ever. No matter how long you let it run for.
The tap house restaurant food was good but unfortunately was cold considering the amount of time it took to recieve food.
My expectations were overly high especially for the prices of everything. Low to no quality

Leisure Partner

10/10

Exceptional

07 Feb 2026

Antoinette

Great family resort

6/10

Pleasant

04 Jan 2026

Kumar

The property itself is beautiful—no doubt about that. The grounds and architecture are impressive, and that’s really what you’re paying for.

That said, the experience doesn’t match the price. At around $600 per night, the rooms are not worth it. Honestly, they feel closer to a $150 motel room. Nothing stands out—average bedding, basic bathrooms, and no sense of comfort or luxury. I’ve stayed at far better inns with better views, better rooms, and much better service.

Service was inconsistent. Some staff members were genuinely warm and helpful, but others seemed completely uninterested, even while guests were clearly present and needed assistance.

In summary, this place feels more like hype than value. If you’re coming just to see a beautiful property and enjoy the scenery, you’ll be satisfied. But don’t come expecting outstanding service, luxury rooms, or premium amenities—you won’t get that here.

If your priority is the building and surroundings, go for it. If you’re looking for comfort, service, and value for money, I’d look elsewhere.

Leisure Family

8/10

Excellent

02 Jan 2026

Mary

The staff was excellent in every regard. Food was subpar.

10/10

Exceptional

30 Dec 2025

Rosemary

I love the place and would go again. I did not get to try the spa and would
Love to try it next.

Leisure Family

10/10

Exceptional

29 Dec 2025

Courtney

We had a wonderful visit to the Homestead over Christmas. The front porch with the fire pits with blankets make the perfect spot to drink a glass of wine with the tree lights sparkling in the distance. The food at Jefferson’s was amazing and the manager Matthew and our server Neville made sure our visit was perfect. Rooms were super clean, amenities were great. We went to the shooting club and enjoyed our time there. Thanks to our instructor James for his patience with us as we were all very new to clay shooting.. Start saving now because the activities aren’t cheap but they make the stay even more memorable and fun and I feel we’re worth the money. The spa is amazing with many options. We opted for the body wrap instead of the regular massage and it was very relaxing. Our favorite thing was the visit to the Jefferson Pools in Warm Springs. Also we had dinner at Bacova Beer in Hot Springs and another meal at the Waterwheel Restaurant in Warm Springs and both I would highly recommend. All in all, a really nice place that I can’t wait to visit again! Great job Homestead team!

Leisure Family

10/10

Exceptional

28 Dec 2025

Charles Richard

The Homestead always comes through. From check in to check out it is always a delight. My only criticism would be the wait time in the restaurants. Granted, there were quite a number of guests this holiday season, the wait time was far too long. Other that that, there were no issues with my stay at all.
I will definitely return.

Leisure Family

8/10

Excellent

26 Dec 2025

pradeep

This property needs some renovations. Beds are small, bathrooms are outdated. No food options at night. Everything is expensive.. we had a good time anyway.. overall a good experience..

Leisure Family

10/10

Exceptional

23 Dec 2025

Kimberly

This is a beautiful place with lovely staff. You get what you pay for.

10/10

Exceptional

14 Dec 2025

Sarah

loved our whole stay

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Shorit

Amazing!

6/10

Pleasant

30 Nov 2025

John

I have been to the Homestead many times since the 1980´s, but this was my first visit since the Omni bought the property. It is good the hotel was full and many families enjoyed their holiday, but the experience was notably less exclusive than it used to be. It felt more like a Disney cruise than a luxury resort. The cuisine and service level was not commensurate with the prices. We had to send a $75 steak at Jefferson’s back three times to get it cooked to medium rare. Thanksgiving dinner was in a huge banquet room with 1,000 people, dogs, vinyl chairs, and tepid food. The only really top notch event was the Virginia wine tasting. But I doubt we will be ever be returning just for that alone.

Leisure Family

10/10

Exceptional

30 Nov 2025

Tatiana

Great great !!!

Leisure Partner

10/10

Exceptional

26 Nov 2025

Brett

Clean room, beautiful, and amenities

Partner

10/10

Exceptional

21 Nov 2025

Constance

Spa was awesome. Staff was super friendly. Food was delicious. Property is very beautiful.

Partner

8/10

Excellent

12 Nov 2025

Richard

The history is nice and she is now focused on family and children. Still needs a lot of updating. Difficult to get around.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Charlotte

Wonderful place to stay. However very expensive. Service is very good. Staff very friendly and helpful.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Olumide

Breathtaking, picturesque scenic views. Impeccable service. High quality products. A touch of warm Southern hospitality. A wide spectrum of fun-filled activities. Great for family. Will certainly come back for more.

10/10

Exceptional

09 Oct 2025

Jennifer

We loved our recent stay at The Homestead! During our stay my husband played golf twice, I enjoyed the pool and spa, we both loved the rocking chairs on the porch and evening fires. The resort is gorgeous and staff warm and inviting. We had all meals on site and the food was delicious! A luxurious and delightful stay.

Partner

10/10

Exceptional

06 Oct 2025

Eliza

This is one of the few remaining Grand Hotel experiences remaining in the United States. Omni has taken an historic property and renovated it beautifully. The service from all of the staff was outstanding. It was our anniversary, and our room was upgraded at check in. We especially appreciated Oscar in the Audubon Dining Room, who went the extra mile for us each night.We had to leave early the day we checked out, so the front desk arranged room service for our breakfast. The spa was so relaxing and enjoyable. We will be back. Thank you!

10/10

Exceptional

04 Oct 2025

Jon

The Homestead is one of our favorite hotels!
It's a very special place for all seasons!

Leisure Family_with_children

10/10

Exceptional

22 Sep 2025

Eileen

Absolutely the best resort experience.

Leisure Family

10/10

Exceptional

15 Sep 2025

aram

My recent stay at the Omni Hotel was elevated to an unforgettable experience, thanks to the exceptional service provided by David, the concierge. From the moment we arrived, David’s warm, genuine smile and welcoming demeanor made us feel right at home. His professionalism, paired with his infectious enthusiasm, set the tone for an incredible visit.
David went above and beyond to ensure our stay was perfect. Not only was he incredibly knowledgeable about the local area, but he also took the time to offer personalized recommendations for things to do, from hidden gem restaurants to unique local attractions we wouldn’t have found on our own. His suggestions were spot-on, adding so much joy and adventure to our trip. Whether it was securing reservations or sharing insider tips, David’s attention to detail and passion for helping guests made all the difference.
He also facilitated a room upgrade for us (for a reasonable fee), and his friendly, transparent approach made the process seamless and pleasant. It wasn’t just about the upgrade—it was the way David handled everything with such care and professionalism that left a lasting impression. He truly embodies what world-class hospitality should be.
David’s outstanding service, infectious positivity, and dedication to making our stay memorable deserve recognition. I have no doubt that his exceptional work ethic and commitment to guest satisfaction make him a prime candidate for a promotion. The Omni Hotel is lucky to have such a gem

Business

6/10

Pleasant

15 Sep 2025

Lisa

The Homestead never disappoints. However this time they were understaffed in many areas therefore making communication difficult, service at restaurants, checkout/bellman availability, valet very backed up. Going this was just a busy weekend for them and not a regular reality.

8/10

Excellent

13 Sep 2025

Pamela

The Homestead is an absolutely gorgeous historic property!

Leisure Family

10/10

Exceptional

08 Sep 2025

Alemante

Staff is friendly and happy to help with anything that I wanted.

10/10

Exceptional

07 Sep 2025

Scott

Great for a weekend stay. Had a fantastic view and there were things to do for couples.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Michael

The staff was top notch. Very helpful and courteous. The golf course was beautiful.

Leisure Family

10/10

Exceptional

02 Sep 2025

Nicholas

Great family vacation

Really happy with the room we got (homestead suite). Lots of space and great views.
Resort was great. Tons to fun things to do and lots of good places to eat. We would consider going back!

Friends_and_family Family

8/10

Excellent

28 Aug 2025

John

The choices for dinner are very limited - it’s mostly the Jefferson and the Audubon.
The food choices are quite pricey, e.g., $75 for Filet Mignon. Soups and salad side dishes are mostly $16-$21.
The activity choices are many, which is important.
The warm springs are very soothing and relaxing.
Overall, a good vacation.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Mary Jo

The Omni Homestead is a beautiful and historic facility. The pricing on everything is a bit over the top, especially with what you pay to stay there. The food could have been better but property is beautiful. Rooms were clean and comfortable. We enjoyed a nice family trip and our grandchildren had plenty to do.

Leisure Family_with_children

6/10

Pleasant

14 Aug 2025

Lauren

A lot of issues overall.

Business_and_leisure Family

6/10

Pleasant

10 Aug 2025

Sebastian

The hotel and amenities are beautiful however the food at the restaurants is awful - we had a $115 ribeye medium rare that came out gray. All other restaurants are just as bad

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Rotem

Amazing facility located in a beautiful place...

Friends_and_family Family

8/10

Excellent

30 Jul 2025

Kristen

Setting standards for service

The property is beautiful and historic. The environs are lovely and well worth the effort to get there. We also really enjoyed the food. Some of the staff members were excellent, but for the price we expected excellent service across the board — and that’s not what we found. Some of the staff members were overtly unpleasant and seemed bothered by our presence. In addition, our room had a broken window, a non-functioning coffee maker and mildew in the shower. I do want to commend the staff at the American Audubon Dining Room on the evening of July 29. The service was excellent and the meal was delicious. We appreciated the gracious attention to our large group.

Friends_and_family Friends

6/10

Pleasant

28 Jul 2025

Gail

No a fan of the historical section. Only had old, scary service elevator to get to room Ended up climbing 3 flights of stairs. Give me light and bright not old and dark. Front desk staff were great. Enjoyed stay just hoped for better accommodations

10/10

Exceptional

13 Jul 2025

Karen

This hotel is amazing. Everything is first class quality. Beautiful and historic place with lots to see and do on the grounds of the hotel and also in town.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Amy

I enjoyed my stay here very much!!

Business_and_leisure Self

10/10

Exceptional

29 Jun 2025

Rich

Magic In The Mountains

The Omni Homestead never fails to satisfy. The staff is friendly, and more than willing to help out. They take excellent care of their guests!

Business

8/10

Excellent

21 Jun 2025

Lara

Leisure Family

10/10

Exceptional

10 Jun 2025

tyler

A wonderful family vacation, upgraded to a nicer room for no extra charge. Comfy bed and wonderful amenities.

Leisure Family

4/10

Poor

09 Jun 2025

Shannon

I love staying at an Omni resort. The property was absolutely beautiful in the outside and inside. Until you get onto the rickety elevators. They only had 2 elevators and 1 broke while I was there so you had to wait forever. Upon arrival I waited in the check in line behind other people. When they approached the desk they were asked “checking in”. When I approached the front I was asked “do you need something” with a sideways glance. Didn’t see many people of color there. Then they ran out of champagne when I was checking in was told to come back later. Spent the first hour or so waiting in my room for my bag ri be delivered. That took over an hour. The manager delivered it and gave me a speal about being short staffed. Still not okay for the price I was paying. But I felt bad so I tipped him anyway. Came back later for my glass of champagne but they were out of glasses now. Shut down the mini golf
Course at 4pm on a Saturday. Promised the pool with the slides and lazy river was gonna open day after day. It never did. The bar/restaurant by the main pool was never open. Had to walk across the lawn to get drinks or food. Did axe throwing and archery. The hotel never came to pick us up to take us back and the radios were down so we had to wait for the instructor to walk down and get a vehic Thought it was very underwhelming for an Omni property. The Jefferson’s restaurant was absolutely great as well as their staff. The spa pool was great as well. Spent most of my time there.

Friends_and_family Family

10/10

Exceptional

15 May 2025

Lorie

I love this place but it is expensive. Prepare for resort fees, this will add about 30% to your room cost. The spa adds tips automatically.

10/10

Exceptional

28 Apr 2025

Connie

It was fabulous!!

Friends_and_family Family

8/10

Excellent

08 Apr 2025

Rosemary

Property was lovely. Staff were gracious and attentive. I didn’t like having only valet parking at a cost of $30 per day. I also felt that the day pass cost for using the spa facilities was excessive. The spa was nice but not worth more than $90 per day. The breakfast buffet was very good.

Leisure Partner

10/10

Exceptional

31 Mar 2025

Dwan

The resort was great. The food was very good. Our only issue is that our room was too warm. We adjusted the thermostat and it did not get cooler.

Partner

8/10

Excellent

17 Mar 2025

Aaron

We had a great time, really enjoyed the spa and hot springs, and the free evening movies in the theater with free beverages and popcorn/snacks. Also other activities, like the shooting club. Only drawbacks are the resort’s isolation (few other restaurant options nearby outside of the resort as all major cities are at least an hour away), and the food options at the resort were fairly mediocre, at least during our stay (only one of the four resort restaurants/cafes that we tried had good food, and one restaurant was closed, as we stayed at the resort during the low season).

Leisure

10/10

Exceptional

14 Mar 2025

Seema

Only valet; kind staff, and resort with multiple resources.

Leisure Family_with_children

10/10

Exceptional

09 Mar 2025

Lauren

Highly recommend stay at The Homestead. We will be back soon. There was no shortage of activities or luxurious amenities. We came in the offseason and weren’t expecting much but a relaxing vacation and the staff surprised us at every turn with wonderful things to do about the property.

Leisure Partner

8/10

Excellent

06 Mar 2025

David

Very good stay.

Leisure Partner

8/10

Excellent

18 Feb 2025

Chibale

The Omni Homestead is the perfect location for a quick ski getaway. Overall we enjoyed our stay, however there were a few kinks with service, that could stand to be ironed out. The wait staff in the Jefferson Taproom was not the most attentive. On two occassions we had to wait for sometone to come and take our order and even bring waters. We also had a hiccup with the conceirge when inquiring about ski options. The manager did finally contact us and was very helpful and accommodating. Again, our overall stay was great. They could also stand to update the bathrooms. They are very dated.

Leisure Family

6/10

Pleasant

16 Feb 2025

Wil

Super expensive for a old room

Leisure Family

4/10

Poor

14 Feb 2025

Heidi

I did not like the little surprise of the added almost $50, I was told the cost included Wi-Fi and the \"free social gathering,\" consisted of chocolate chip mini muffins, hot tea, coffee, or hot cider. Someone was playing the piano. As for a hotel of that size, Wi-Fi should be included, and the advertised \"free\" social gathering and tour should not be stated as free. As for the 10 am, tour the guide did not arrive by 10:15 am so we left.

Leisure Family

8/10

Excellent

13 Feb 2025

Reyhan

Nice and comfortable place. Great for a long weekend escape from DC area.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Debbie

Loved the mineral springs and jacuzzi at the spa. The history tour was great. Wish golf and horseback riding was open.

Leisure Partner

10/10

Exceptional

07 Feb 2025

Emily

This is a wonderful property. Very well kept and maintained. Very beautiful. My husband and I went there for our anniversary and it was great. Recommend booking the spa before you get there because we couldn’t get any reservations even though we were there for three days. Also it was a bummer that not all activities were available even though they are listed on the activities pamphlet they text you before you arrive. Also sadly the outdoor hot tub was broken.

Leisure Partner

10/10

Exceptional

21 Jan 2025

Ricardo

I booked trough orbitz and payed in advance a deposit, to my surprise they did charge again that total amount. As they claim not to had charged my card. So I got a freeze of the entire money twice.

Leisure

10/10

Exceptional

16 Jan 2025

Victoria

Great resort. Plenty of activities.

Friends_and_family Family

10/10

Exceptional

14 Jan 2025

Denisa

The place is absolutely magical. We will definitely come back.

Family

10/10

Exceptional

11 Jan 2025

Keri

Wonderful hotel and staff

10/10

Exceptional

09 Jan 2025

Ajay

Amazing

Leisure Family

4/10

Poor

06 Jan 2025

Hotel was stunningly beautiful. The staff was very attentive. The accommodations were well appointed. Everything was beyond our expectations until the bill came which was riddled with hidden fears and Service charges
In the middle of nowhere in a mountain setting, I was charged $35 a day to park my car.
Then there was a $49 per day service charge.
CAVIT EMTORE!! Buyer Beware.

10/10

Exceptional

03 Jan 2025

Mikesh

Very historic feel.

Leisure Family

10/10

Exceptional

02 Jan 2025

Sebastian

Amazing property. Modern Omni resort with a strong historical connection. Where else can you enjoy the same hot springs that George Washington and Thomas Jefferson swam in. Very high class being America’s “first resort”. Had a blast! FYI if you do book, make sure you also book out your activities at least a month out in advance otherwise you will miss out on a lot of high-end/fun activities and experiences; since people all over the world come to this isolated resort in the beautiful mountains of Virginia

Leisure Family

8/10

Excellent

26 Dec 2024

Denise

Property was beautifully decorated for holiday. Do feel charges were extreme and we did not receive the $200 credit mentioned at check-in.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2024

Carol

The spa is incredible!

Leisure Partner

10/10

Exceptional

11 Dec 2024

Tom and

Christmas trees were beautiful and old beautiful surroundings!! Everyone nice and friendly!
We were in the tower-great views, but took the hot water forever to warm up and barely lasted for two showers!!

Leisure Partner

10/10

Exceptional

06 Dec 2024

David

It was a great place to stay.

8/10

Excellent

03 Dec 2024

Dr. Nadia

Terrible drive to get there

Leisure Family

10/10

Exceptional

01 Dec 2024

Amal

You have to try the hot springs while you are there

Leisure

10/10

Exceptional

29 Nov 2024

Pingping

A very nice resort. A lot of stuff to do. Staff are very friendly. I would like to thank Elizabeth from the SPA specifically. She explained how spa works and different options very patiently. At the end of the day, when we asked her how to get to the outdoor pool, she personally walked us over. We wouldn't be able to experience all these nice things the resort offers in one day without her.

Leisure Family

10/10

Exceptional

29 Nov 2024

Joan

Beautiful and luxurious property, a wonderful getaway nestled between the mountains.., a true gem!

Leisure

10/10

Exceptional

29 Nov 2024

Crystal

Beautiful property and comfortable stay!

Leisure Partner

10/10

Exceptional

26 Nov 2024

Stephen

The Christmas holiday decorations were world class and everywhere on the resort. Amazing!

Leisure Family

10/10

Exceptional

22 Nov 2024

WEI-LI

The historic building and Jefferson’s restaurant the best

Leisure Family

10/10

Exceptional

18 Nov 2024

Kenneth

A luxurious respite we will remember forever. Everything was great, thanks!

Leisure Family

10/10

Exceptional

16 Nov 2024

Steven

Beautiful place for a relaxing vacation.

10/10

Exceptional

12 Nov 2024

Steven

Fantastic stat

Leisure Family

6/10

Pleasant

10 Nov 2024

Nur

Overpriced everything

Leisure Family

10/10

Exceptional

02 Nov 2024

Lisa

Beautiful! Staff was excellent. Rooms are spacious. Would stay here again

Leisure Self

10/10

Exceptional

30 Oct 2024

Geoff

Excellent, great place.

Leisure Partner

10/10

Exceptional

24 Oct 2024

Thomas J

Beautiful site. Clean and prestigious

Family

8/10

Excellent

14 Oct 2024

Luis

A great experience!!

2/10

Poor

13 Oct 2024

Jennifer

This was the worst hotel stay I have ever experienced.

Leisure Partner

2/10

Poor

08 Oct 2024

Verified traveler

NOISE!!

Hotel was doing massive construction in the lobby between the hours of 11pm and 5am. Worse noise I ever experienced in a hotel at these hours.

Business

10/10

Exceptional

06 Oct 2024

Sebastian

Great property and well trained staff. Tom at the archery range was great.

Leisure Family_with_children

10/10

Exceptional

23 Sep 2024

Erick

Customer service is alive and well at homestead. This property I would visit again and do recommend. Every employee should receive recognition at this hotel they were all amazing.

Leisure Partner

8/10

Excellent

18 Sep 2024

Kathleen

A truly lovely place to stay. The 'formal' dining room to us was not as desirable a dining experience as the steakhouse/lounge (the former being less personal and stuffy). The spa, though pricey, has many 'extras' that make it worth the price if you're able to spend some time there enjoying the spa pool, hot tubs, sulfer bath, saunas, etc. The setting and staff were wonderful and we'll definitely go back.

Friends

10/10

Exceptional

14 Sep 2024

Casienja

Beautiful property. Check in was easy and the person who checked us in was friendly and gave us information on all the events happening.

10/10

Exceptional

07 Sep 2024

Verified traveler

Stunning facility and great staff. We were there for Labor Day weekend and loved all the activities. There was certainly not a shortage of things to do. Only negative is the food quality and prices for the food and drinks?

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Lindsey

Falconry class was the coolest thing I have ever done . IT is way underrated and I would go up there for just that experience alone .

Leisure Family_with_children

8/10

Excellent

29 Aug 2024

michael

Beautiful property! Very relaxing atmosphere. So appreciated Phillip (Phil) the doorman. He was so pleasant and accommodating. Housekeeping staff was lovely. Spa was first rate! General staff were top notch! Will surely visit the Omni Homestead resort again.

Leisure Family

10/10

Exceptional

28 Aug 2024

Kathleen

The SIDE CAR

Lovely staff, accommodating people at pro shop, excellent valet service (thank you John), shopping was rewarding, it was all around an excellent experience.

Ask for a Side Car the Chloe likes it.

Friends_and_family Family

10/10

Exceptional

26 Aug 2024

Myriam

OMG! This place was beautiful, and we were very well taken care of! I would come back in a heartbeat, and we will recommend this place to anybody we know! Thanks for everything!!!

Leisure Partner

8/10

Excellent

26 Aug 2024

Marilyn

the hotel and property are gorgeous,the coffee machine did not work,