Autograph Collection Park Chalet Shahdag

Azerbaijan , Shahdag
Gusar, Gusar-Laza Road, km 28-29, Shahdag
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20 reviews shown

8/10

Excellent

09 Mar 2026

Amanda

Lovely room overlooking the mountains. Very quiet. The air is so dry in the rooms that it wasn't very comfortable for sleeping in. They have a bar on the top floor, when we arrived we decided to go for a drink, it was empty apart and the music was so loud that we didn't bother staying. Thankfully there are better places around the complex. Nice pool area, but unclean. Great breakfast.

Partner

10/10

Exceptional

24 Feb 2026

Elizabeth

Everything was wonderful! The hotel was beautiful and clean. We really enjoyed the amenities, like the gym, pool, and sauna. It was so nice having everything in one location too.

Partner

10/10

Exceptional

01 Jan 2026

Ayah

Wonderful gorgeous room,, amazing view,, new year’s eve was very beautiful and special..
Very grateful for the lovely receptionist lady who helped us yesterday with checking in.

Partner

10/10

Exceptional

15 Jan 2024

Samip

Enjoyed!!!!

Stay was amazing. Really enjoyed!!! Only regret was that if the had some vegetarian options on the menu and even not much vegetarian options for breakfast buffet. Other wise stay was fantastic.

Partner

10/10

Exceptional

13 Feb 2023

Gulnara

Pleasant stay

Hotel has great staff!
When booking the room I indicated 3 people (2 adults and 6 yo kid). I paid for the kid as well, thinking that this would be payment for all extras in relation to the kid, but turned out that this was just breakfast and in general the room with king size wouldn’t fit 3 people!
The staff was kind enough to resolve issue immediately, offering the room with 2 queen size beds, which is same cost.
In general, nice hotel, nice breakfast.

Friends_and_family Family

8/10

Excellent

13 Feb 2023

James

Nice hotel but some things could improve.....

Nice hotel with nice rooms and very clean. However, a few comments. 1. The breakfast area is almost too small when the hotel is full, we were lucky to get a table and it was a bit chaotic. 2. The rooms are like saunas even with the heating turned off, we couldn't open the window because we were with a small baby. 3. You should really consider providing a late check out as standard on a weekend, people are there to ski and it is a real pain in the backside having to check out when you want to ski. It would be great if you could check out at 4pm after finishing skiing.

Friends_and_family Family

6/10

Pleasant

24 Jan 2023

Stephan

Hotel bar on7th floor is smoking area. In evenings it is unbearably smoky in there.

Friends_and_family Family

8/10

Excellent

26 Dec 2022

Anjali

Lovely stay

Stay was amazing, beautiful location and delicious food. Will definitely come back again. 😀

Friends_and_family Family

8/10

Excellent

16 Jan 2022

Iain

Skiing Trip

Stay was very nice as always. Only thing the hotel needs to do is allow the room temperature control to drop below 25 deg C. Room was too warm to sleep in.

Self

10/10

Exceptional

24 Feb 2020

Namig

Excellent hotel. Just go and see yourself, you wont regret

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

REHAN

We had a fantastic stay.

Friends_and_family Friends

8/10

Excellent

03 Mar 2019

Khadim

Wonderfull day

Great to see the snow

Family

10/10

Exceptional

25 Feb 2019

Verified traveler

Great hotel

Everything was fine. Comfortable beds, large bathroom, decent breakfast, easy check-in. We did have a slight issue with them charging us for 3 children for breakfast instead of two and it took a bit to get it sorted. But all was well in the end.

Family

10/10

Exceptional

24 Feb 2019

Verified traveler

Only downside was size and tap in sink - too small and tap point directly out. We also had toilet seat that was cracked and glued rather than replaced

Leisure Family_with_children

8/10

Excellent

24 Feb 2019

Verified traveler

Thank you very much Kamilla (reseption). Very positively, great job

Leisure Family

10/10

Exceptional

19 Feb 2019

Ali

The view from my room and restaurant was mind blowing. everything at this place was amazing . i loved the snow shower .

Leisure Friends

10/10

Exceptional

17 Feb 2019

Verified traveler

The hotel is nice and has spacious room. We went there several weekends with our kids. The staff is helpful, kind and friendly. The location is perfect for weekend skiing. Compared to Europe the slopes are mostly empty and in good condition.
I see some improvement potential in preventing kitchen odeur on the floors, the sometimes slow breakfast coffee delivery and a faster checking for returning guest. Overall we are really pleased with the hotel and the service.

4/10

Poor

31 Jan 2019

Verified traveler

Ridiculous policy

There is indescribable policy in the hotel. We went there together with 3 family ,each family 2 adults 2 kids ( almost the same age).In spite of hotels.com gave option to choose children as well while booking the room hotel didn't provide extra bed for kids.Reception requested extra pay for this.Only 1 family was lucky they had extra bed at room without any payment.Another suprise we meet at breakfast .1 family from us only 2 person allowed to have breakfast.No one can explain in the hotel what is going on and what a ridiculous policy that they have.Could not get chance to meet manager to get explanation.Reseption had excuse that he is in the long meeting)...So,someone who is planing to have trip there be ready to meet this stupid cases.You payment won't be what you paid online,as other hotels.Here is working magic rules which i guess depend on decision maker's mood)).Except this situation hotel in general is ok,hotel staff are freindly,polite.Breakfast is perfect.Room was clean only problem is temperature in the room can not be adjusted.Controller is not reacting and only way to get temperature drop swich off the system.

Family

10/10

Exceptional

28 Jan 2019

Verified traveler

The bathroom is very big, personal is very helpful. The only problem is there is no medicine you can get in the hotel, if you catch cold ot have headache you must take it with you

Leisure Family

10/10

Exceptional

28 Jan 2019

Verified traveler

Our stay at Park Chalet.

Nice room with a view, good breakfast, good room service, good internet.

Partner