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Autograph Collection Park Chalet Shahdag

Shahdag · Azerbaijan

Gusar-Laza Road, km 28-29, ShahdagView location

8.8/10Excellent62 Reviews
Cleanliness9.0/109.0
Service8.4/108.4
Comfort8.8/108.8
Condition9.0/109.0
Neighborhood8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Autograph Collection Park Chalet Shahdag

Located in Qusar, nestled within a national park, Park Chalet, Shahdag, Autograph Collection is a luxurious retreat just a short drive from both the cascading Laza Waterfalls and the historic Anykh Mosque. Guests can indulge in a full-service spa offering massages, body treatments, and facials.

For added convenience, ski-in/ski-out access is available, alongside inviting outdoor and indoor pools. The hotel also features complimentary Wi-Fi, concierge services, and a game room. Each of the 164 guestrooms boasts an iPod docking station, a minibar, complimentary wired and wireless internet access, and a flat-screen TV with cable programming.

Private bathrooms include separate bathtubs and showers with rainfall showerheads and designer toiletries. Safes, desks, and phones with free local calls add to the comfort. Savor dinner at Aspen Grill, specializing in barbecue, or enjoy a meal at the coffee shop/cafe. Room service is available 24 hours a day.

Two bars/lounges offer a relaxing setting for a drink. Buffet breakfasts are offered daily for a fee. A 24-hour business center, express check-in and check-out services, and extensive conference space cater to business travelers. Roundtrip airport shuttle service is available for a surcharge, and free self-parking is provided on-site.

Read more about this hotelShow less

Located in Qusar, Park Chalet, Shahdag, Autograph Collection is in a national park, within a 15-minute drive of Laza Waterfalls and Anykh Mosque. This family-friendly hotel is 18.5 mi (29.8 km) from Nariman Narimanov Monument. Make yourself at home in one of the 164 guestrooms featuring minibars and espresso makers.

Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Qusar? This hotel has facilities measuring 3767 square feet (350 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • New Year's Eve (December 31) Gala Dinner per adult: AZN 147.5
    • New Year's Eve (December 31) Gala Dinner per child: AZN 147.5 (from 6 to 11 years old)

    We have included all charges provided to us by the property.

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for buffet breakfast: approximately AZN 35 for adults and AZN 17.5 for children
    • Pet fee: AZN 45 per pet, per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 3:00 PM and noon
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: AZN 100 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Azerbaijani

    French

    Turkish

    Dutch

Nearby attractions

Laza Waterfalls 4.7 km / 2.9 mi
Anykh Mosque 10.4 km / 6.5 mi
Nariman Narimanov Monument 29.8 km / 18.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
Show 55 more facilities & services
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Bicycle storage
  • Hotel’s own bike shop/workshop
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Library
  • Bikes available
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room: 4
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children playgroundExtra charge
  • Kids’ clubExtra charge
  • Game room
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • SnacksExtra charge
  • Non-smoking establishment
  • Table tennisExtra charge
  • Squash
  • Fitness
  • Horse riding
  • Cycling / mountain biking
  • Snowboarding
  • Skiing
  • Ski pass
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH BALCONYQUADRUPLE • DELUXE WITH BALCONYQUA.BL-DX

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    QUADRUPLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE MOUNTAIN VIEWTWIN • DELUXE MOUNTAIN VIEWTWN.DX-VN

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    TWIN DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE SMOKINGTWIN • DELUXE SMOKINGTWN.DX-JK

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    TWIN DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONYDBT.BL-DX

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    Double or Twin DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 32 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable9 photos

    Autograph Collection Park Chalet Shahdag

    DOUBLE DELUXE KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMS WITH VIEWSAPARTMENT • TWO BEDROOMS WITH VIEWSAPT.B2-WV

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    APARTMENT TWO BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONYDBL.BL-DX

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    DOUBLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE MOUNTAIN VIEWJUNIOR SUITE • MOUNTAIN VIEWJSU.VN-1

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    JUNIOR SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE MOUNTAIN VIEWDOUBLE • DELUXE MOUNTAIN VIEW • 32 m²DBL.DX-VN
    DOUBLE DELUXE MOUNTAIN VIEWPhoto unavailable14 photos

    Autograph Collection Park Chalet Shahdag

    DOUBLE DELUXE MOUNTAIN VIEW

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VN

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Pillow menu
    • Soundproof room
    • Housekeeping
    • Wi-fi
    • Cable TV
    • Bathrobes
    • Safe
    • Slippers
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Toiletries
    • Extra beds on demand
    • Turndown service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 32 m²TWN.DX
    TWIN DELUXEPhoto unavailable6 photos

    Autograph Collection Park Chalet Shahdag

    TWIN DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Autograph Collection Park Chalet Shahdag

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Autograph Collection Park Chalet Shahdag

8.8
Excellent
62 Reviews
Cleanliness
9.0 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
9.0 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
20 reviews shown
8/10
Excellent
09 Mar 2026
Amanda
Lovely room overlooking the mountains. Very quiet. The air is so dry in the rooms that it wasn't very comfortable for sleeping in. They have a bar on the top floor, when we arrived we decided to go for a drink, it was empty apart and the music was so loud that we didn't bother staying. Thankfully there are better places around the complex. Nice pool area, but unclean. Great breakfast.
Partner
10/10
Exceptional
24 Feb 2026
Elizabeth
Everything was wonderful! The hotel was beautiful and clean. We really enjoyed the amenities, like the gym, pool, and sauna. It was so nice having everything in one location too.
Partner
10/10
Exceptional
01 Jan 2026
Ayah
Wonderful gorgeous room,, amazing view,, new year’s eve was very beautiful and special..
Very grateful for the lovely receptionist lady who helped us yesterday with checking in.
Leisure Partner
10/10
Exceptional
15 Jan 2024
Samip

Enjoyed!!!!

Stay was amazing. Really enjoyed!!! Only regret was that if the had some vegetarian options on the menu and even not much vegetarian options for breakfast buffet. Other wise stay was fantastic.
Partner
10/10
Exceptional
13 Feb 2023
Gulnara

Pleasant stay

Hotel has great staff!
When booking the room I indicated 3 people (2 adults and 6 yo kid). I paid for the kid as well, thinking that this would be payment for all extras in relation to the kid, but turned out that this was just breakfast and in general the room with king size wouldn’t fit 3 people!
The staff was kind enough to resolve issue immediately, offering the room with 2 queen size beds, which is same cost.
In general, nice hotel, nice breakfast.
Friends_and_family Family
8/10
Excellent
13 Feb 2023
James

Nice hotel but some things could improve.....

Nice hotel with nice rooms and very clean. However, a few comments. 1. The breakfast area is almost too small when the hotel is full, we were lucky to get a table and it was a bit chaotic. 2. The rooms are like saunas even with the heating turned off, we couldn't open the window because we were with a small baby. 3. You should really consider providing a late check out as standard on a weekend, people are there to ski and it is a real pain in the backside having to check out when you want to ski. It would be great if you could check out at 4pm after finishing skiing.
Friends_and_family Family
6/10
Pleasant
24 Jan 2023
Stephan
Hotel bar on7th floor is smoking area. In evenings it is unbearably smoky in there.
Friends_and_family Family
8/10
Excellent
26 Dec 2022
Anjali

Lovely stay

Stay was amazing, beautiful location and delicious food. Will definitely come back again. 😀
Friends_and_family Family
8/10
Excellent
16 Jan 2022
Iain

Skiing Trip

Stay was very nice as always. Only thing the hotel needs to do is allow the room temperature control to drop below 25 deg C. Room was too warm to sleep in.
Self
10/10
Exceptional
24 Feb 2020
Namig
Excellent hotel. Just go and see yourself, you wont regret
Friends_and_family Family
10/10
Exceptional
03 Jan 2020
REHAN
We had a fantastic stay.
Friends_and_family Friends
8/10
Excellent
03 Mar 2019
Khadim

Wonderfull day

Great to see the snow
Family
10/10
Exceptional
25 Feb 2019
Verified traveler

Great hotel

Everything was fine. Comfortable beds, large bathroom, decent breakfast, easy check-in. We did have a slight issue with them charging us for 3 children for breakfast instead of two and it took a bit to get it sorted. But all was well in the end.
Family
10/10
Exceptional
24 Feb 2019
Verified traveler
Only downside was size and tap in sink - too small and tap point directly out. We also had toilet seat that was cracked and glued rather than replaced
Leisure Family_with_children
8/10
Excellent
24 Feb 2019
Verified traveler
Thank you very much Kamilla (reseption). Very positively, great job
Leisure Family
10/10
Exceptional
19 Feb 2019
Ali
The view from my room and restaurant was mind blowing. everything at this place was amazing . i loved the snow shower .
Leisure Friends
10/10
Exceptional
17 Feb 2019
Verified traveler
The hotel is nice and has spacious room. We went there several weekends with our kids. The staff is helpful, kind and friendly. The location is perfect for weekend skiing. Compared to Europe the slopes are mostly empty and in good condition.
I see some improvement potential in preventing kitchen odeur on the floors, the sometimes slow breakfast coffee delivery and a faster checking for returning guest. Overall we are really pleased with the hotel and the service.
4/10
Poor
31 Jan 2019
Verified traveler

Ridiculous policy

There is indescribable policy in the hotel. We went there together with 3 family ,each family 2 adults 2 kids ( almost the same age).In spite of hotels.com gave option to choose children as well while booking the room hotel didn't provide extra bed for kids.Reception requested extra pay for this.Only 1 family was lucky they had extra bed at room without any payment.Another suprise we meet at breakfast .1 family from us only 2 person allowed to have breakfast.No one can explain in the hotel what is going on and what a ridiculous policy that they have.Could not get chance to meet manager to get explanation.Reseption had excuse that he is in the long meeting)...So,someone who is planing to have trip there be ready to meet this stupid cases.You payment won't be what you paid online,as other hotels.Here is working magic rules which i guess depend on decision maker's mood)).Except this situation hotel in general is ok,hotel staff are freindly,polite.Breakfast is perfect.Room was clean only problem is temperature in the room can not be adjusted.Controller is not reacting and only way to get temperature drop swich off the system.
Family
10/10
Exceptional
28 Jan 2019
Verified traveler
The bathroom is very big, personal is very helpful. The only problem is there is no medicine you can get in the hotel, if you catch cold ot have headache you must take it with you
Leisure Family
10/10
Exceptional
28 Jan 2019
Verified traveler

Our stay at Park Chalet.

Nice room with a view, good breakfast, good room service, good internet.
Partner

Location & surroundings

Autograph Collection Park Chalet Shahdag
Gusar-Laza Road, km 28-29, Shahdag, Gusar, Azerbaijan

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Autograph Collection Park Chalet Shahdag

201 hotel photos