Name: Hilton Garden Inn Hobbs
Address: 4620 Lovington Highway, Hobbs, 88240, US

2/10

Poor

02 Aug 2026

Lee

Babies crying all night car alarms going off for hours. Supposed to have had a king room and got a Queen

6/10

Pleasant

01 Aug 2026

Jorge

Room keys didn't work multiple times. Elevator broke down.

10/10

Exceptional

26 Jul 2026

Sergio

Clean, quite, comfortable. Breakfast, cook and server very courteous.

2/10

Poor

16 Jul 2026

Eddie

Not a very good experience for being a garden inn hotel. First off my night staff was very rude, she told me that they were sold out and put me in a room I did not reserve. After my reservation was made months in advance. And said if I didn't like it I could leave and go somewhere else. Then they move me the following day to another room. The place was dirty under construction no parking available just a horrible experience. I will never stay here again.

Self

10/10

Exceptional

10 Jul 2026

Cristina

My was excellent. The room was super clean, and the staff was great.

Family

10/10

Exceptional

05 Jul 2026

Abel

Staff was amazing, clean rooms, great nights rest

10/10

Exceptional

18 May 2026

Delmar

Excellent in all respects, even though they are in the middle of a remodel.

Family

10/10

Exceptional

01 May 2026

Mario

Clean room

Family_with_children

2/10

Poor

22 Apr 2026

Irene

they were under construction and it was very dirty and noisy

Business

10/10

Exceptional

18 Apr 2026

Kimberly

The staff is very friendly and the hotel is clean

Partner

10/10

Exceptional

11 Apr 2026

Felipe

Brit, quickly became one of my favoritest peoples with her wit, margaritas and charm. My second best margaritas ever. Also. Young lady working front desk that evening. I forgot her name. LOVELY and sweet. Because of these two people in particular I loved it here. I go places for the service and not necessarily the ambience. Give them raises lol. And please let them know they MAKE a difference

Partner

8/10

Excellent

17 Mar 2026

Laura

Pool was out of order. Ice machine was out of order. TV was also out of order.

Friends_and_family Family

4/10

Poor

15 Mar 2026

Guadalupe

Que cuando reservas tu cuarto por línea y llegas al hotel no te dan el cuarto que agarrastes eso está mal

Family_with_children

8/10

Excellent

09 Mar 2026

BRIAN

Parking is hard to get in to!!

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Kelly

Parking is easy. The check-in staff was great. Rooms clean and beds very comfortable

Friends_and_family Family

6/10

Pleasant

06 Mar 2026

Adriana

Swimming pool out of order

10/10

Exceptional

23 Feb 2026

Monica

Great location and the room was clean.

Family_with_children

10/10

Exceptional

16 Feb 2026

José

Good service and good room

10/10

Exceptional

10 Feb 2026

joanna avila

Very clean

2/10

Poor

09 Feb 2026

Marianne

Did not respond to my communication.

10/10

Exceptional

06 Feb 2026

Heather

Large clean room

Business

10/10

Exceptional

31 Jan 2026

Michael

The room was clean and comfortable. The staff is very friendly and welcoming. They have a decent breakfast that is reasonably priced.

Leisure Family

10/10

Exceptional

19 Jan 2026

cidia

Yes, bar was stocked. Staff was wonderful especially in restaurant.

10/10

Exceptional

17 Jan 2026

Karen

I didn’t eat. The coffee was good and the room was very clean.

Self

8/10

Excellent

04 Jan 2026

Eddie

Room was clean, it is a bit dated, tv audio was horrendous. All in all its good, not great.

2/10

Poor

02 Jan 2026

Patricia

We have no electricity

6/10

Pleasant

08 Dec 2025

Athena

I wish you didn’t have to charge for breakfast

Leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Pamela

Room clean.

10/10

Exceptional

28 Nov 2025

David

Great room but the hot tub wasn't working during our stay which was initially one of the reasons we picked the place. Our room was nics though and enjoyed our time otherwise.

Partner

6/10

Pleasant

31 Oct 2025

Mercedes

The shower ceiling was looking like paint was missing the water pressure was not good. The food at the bar was good and so was the female bartender

Friends_and_family Friends

10/10

Exceptional

11 Oct 2025

Linda

Too many ants in the room. We came back with bites. They looked like ants. Not sure

Business Self

10/10

Exceptional

14 Aug 2025

Evaristo

N/A

Leisure Partner

2/10

Poor

11 Aug 2025

Miranda

Cockroaches in one of our beds. Then we asked for a cot and the cot was filled with spiders. Lots of lights broken, beds uncomfortable and clearly not clean. Will not stay here again.

Leisure Family_with_children

4/10

Poor

11 Aug 2025

Alejandro

When arrived at check in I was told that my cost was almost doubled then the rates I booked at, after the first girl couldn’t figure it out another one came to help and said that’s the rate and they couldn’t change it. I told them I need to speak with a manager, the manager did not come in but proceeded to speak with me over the employees phone after going back and forth over rates she proceeded to tell I am not including tax, after walking the manager through my cost breakdown which included tax she proceeded to then check into it and never once apologized. After that we went to the room it was incorrect we needed a double queen and they moved us to a king suite I went back to be told they are overbooked spoke with the manager again over the phone who then tried to explain to me how a roll out mattress works which I sell mattress's for a living again refused to apologize and let her staff handle it. All we received was drink vouchers I don’t drink and never have it was up to the bartender and kitchen staff to make it right and give us one breakfast the rooms were clean but there were ants in the bathroom our entire stay and parking was impossible had to park in the side of the parking lot in order to be in the area. Very disappointed as I have stayed at hiltons many times and is always my first choice if one is in the area

Business_and_leisure Friends

6/10

Pleasant

10 Aug 2025

Van

We asked for an extra bed for a child and when it was brought to our room it had many bugs and spiders in the sheets that were on the unit. Our other family had a double bed room and one of the beds had a cockroach in the bed. Better pest control is needed.

Leisure Family

4/10

Poor

03 Aug 2025

Kimberly

I really wanted to love this :(

Decided to take a me day and rent a room with a giant tub in it for me. I thought the giant tub would be worth the high cost for the tub however I was sadly disappointed. I chose to rent a room out of all the hotels in the area with Hilton because they're usually taken care of in high end, not this time. The expensive room that had the giant tub in it, which was a suite, had silverfish in the bathtub and in the shower and the drain on the bathtub would not even work. The 4th floor where the suites were was extremely stuffy like there was no ventilation whatsoever. There is also no Continental breakfast that was not fun and the food that I did order was expensive and not very good. The customer service, however, was fantastic. I loved the front desk ladies. They were extremely nice and helpful!

Self

10/10

Exceptional

21 Jul 2025

Raquel

Loved the hospitality

4/10

Poor

22 Jun 2025

Krystle

Everything felt old and dirty that I literally checked for bed bugs when I got into the room (there were no bed bugs). The lobby was nice and the service was great but I don’t think I would stay here again

Business

6/10

Pleasant

29 May 2025

PATRICIA

Property is nice. Don’t see why they charge for basically the same kind of breakfast you get at other hotels for free.

Leisure Family

2/10

Poor

27 May 2025

andrew

Aweful

Fire alarm went off. They would not let us back in our room all night

Friends_and_family Family

8/10

Excellent

11 May 2025

Laurie

Stay was great. Buffet needs improvement. Eggs and hash browns were greasy.

8/10

Excellent

01 May 2025

Facundo

Good Hotel, the breakfast have many more options than others

Business Self

10/10

Exceptional

19 Mar 2025

karmesha

Clean and Peaceful

Wonderful Stay!

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Shannon

rwa4resz

10/10

Exceptional

17 Feb 2025

David

The restaurant and aesthetics were amazing!

Self

10/10

Exceptional

23 Jan 2025

KATHERINE

Loved our stay!

10/10

Exceptional

17 Jan 2025

Israel

Good staying

Business Self

10/10

Exceptional

14 Jan 2025

Bryan

Super clean and quiet.

Business_and_leisure Self

8/10

Excellent

20 Dec 2024

brenda

Nice

Business_and_leisure Partner

10/10

Exceptional

07 Dec 2024

Donald

Friendly staff, clean rooms, all very nice.

Business Self

2/10

Poor

03 Dec 2024

Julie

The rooms were so disgusting. They had a terrible odor. I was changed. Rooms and it was no better. The heater didn’t work.

Business Self

2/10

Poor

24 Oct 2024

Denise

Terrible service, booked hotel stay through Expedia received confirmation. Arrived at the hotel and the receptionist told me we didn’t have a room.

Business Family_with_children

10/10

Exceptional

16 Oct 2024

Robert

Very comfortable

Friends_and_family Family

10/10

Exceptional

30 Sep 2024

VIRGINIA

There for softball quick and easy to the ballpark

Partner

10/10

Exceptional

25 Sep 2024

Aaron

Close to casino

Leisure Family

10/10

Exceptional

06 Sep 2024

Israel

Nice staying

Business Self

2/10

Poor

06 Sep 2024

Josh

Staff was incompetent. Worst I’ve ever experienced.

Leisure Self

8/10

Excellent

02 Sep 2024

Norma

The staff lacked customer service skills, they need training on how to treat customers.
I couldn’t even get the receipt at check out, the person at the front desk said that they were not allowed.
We always stay at Hilton, never encountered such staff, actually I have never wrote anything like this.

8/10

Excellent

01 Sep 2024

Albert

Ashley helped me check into my 6 rooms and was absolutely fabulous…..she is a true asset to your company

Business Family

10/10

Exceptional

27 Aug 2024

Bebette

Great service all around

Leisure Family

8/10

Excellent

25 Aug 2024

Dolores

We had 2 problems, first one we encounter is the room we got had ants. So we had to be moved to another one, and also we stayed Friday to Sunday, I placed a big bag of trash outside the door, (we had ordered food Friday night when we arrived) and the bag was still there when we left Sunday! Maybe other guest do same thing and that is why ants get there! Asked for more towels and did not get them. On the other hand. Front desk staff was very helpful when we told them about the ants. The lady moved us right away.

Leisure Family

2/10

Poor

16 Aug 2024

Verified traveler

Cant get an invoice.
Incompetent service.

Business

4/10

Poor

09 Aug 2024

Steve

The hotel itself was nice. In the morning it takes a long time to get breakfast and I believe they charge you for a basic continental breakfast even though you serve yourself get your own coffee make your own waffles which there is only one waffle maker for the entire hotel.
The pool was disgusting our kids got rashes from beeing In that water. Come to find out the pool hadn’t been cleaned in 3 days according to the manager and had a green film on top of the water the day after we left. Apparently she was the only one that knew how to add the chemicals to the pool so she took 3 days off and I’m assuming told no one to attend to the pool. When my wife spoke with her she just apologized and didn’t offer any sort of resolution. For the price and name of this hotel I would expect better amenities and service

Leisure Family

10/10

Exceptional

04 Aug 2024

Melissa

Everything was wonderful except I wish it had at least a small free breakfast but we got donuts from a sweet little bakery not far from the hotel

Leisure Family_with_children

8/10

Excellent

25 Jul 2024

Contina

The pool area in the jacuzzi was closed at the time but other than that the hotel was excellent.

Leisure Partner

10/10

Exceptional

31 May 2024

Jana

Always my favorite place to stay when I visit my family.

Leisure Self

8/10

Excellent

31 May 2024

Casey

Clean and quiet

10/10

Exceptional

12 May 2024

Sandy V.

Nice place

Business_and_leisure Family_with_children

10/10

Exceptional

28 Apr 2024

Stephen

Everything was great, although the drain in the shower was a little plugged and the ice machine on our floor didn’t work.

Partner

8/10

Excellent

22 Apr 2024

Verified traveler

Needs customer service training

The hotel is definitely lacking customer service. When checking in it was not disclosed that breakfast was not included. You were not told until after you ate and they let you know how much breakfast was. When the hotel ran out of coffee, staff would not refill. Condiments were not restocked, even for the next day breakfast.
The front office staff was not inviting. When checking out I was never able to check out with staff, I waited for 10 min on front staff to show up.
The bar staff was not cordial and seemed like being there was an inconvenience. They were irritated when they had to make mixed drinks. There was a wedding and they only had one bartender who was completely overwhelmed.

Friends_and_family Family

10/10

Exceptional

15 Apr 2024

Valarie

Good customer service

10/10

Exceptional

07 Apr 2024

Ruben

Food was delicious. The stay was nice and quiet.

10/10

Exceptional

03 Apr 2024

Koby

Nice place to stay - good location

Business Self

10/10

Exceptional

28 Mar 2024

rafael

A lot of great Mexican restaurants in the immediate area, it's quite considering it's directly of a main highway. Walmart and Starbucks is directly down the street. The property itself is very clean and quiet, parking is not a problem. They're also dog friendly.

Business_and_leisure Pet

8/10

Excellent

17 Mar 2024

Norma

Check in was great, clean room, but one thing i will say to help improve stay. Sink is way to high for shorter people or couple with kids. Im an adult at 4'10\", sink was right at top of my ribs. Not easy to wash up. A stool or somewhat of a lower sink would have been great. But other than that. Our stay was great. Didn't get to try breakfast though. My fault.

Partner

10/10

Exceptional

16 Mar 2024

Jessica

Great services very kind people enjoy our stay

Leisure Family_with_children

10/10

Exceptional

14 Mar 2024

Bryson

Awesome stay

Great hotel. Very friendly staff. Very clean. Great location. Superior

Friends_and_family Friends

10/10

Exceptional

10 Mar 2024

Valarie

Great

Staff was great rooms were clean & comfortable. Only thing there was a wad of hair in the shower drain

Friends_and_family Family

10/10

Exceptional

29 Jan 2024

Clinton

All was quite and the stay was great

Business_and_leisure Partner

10/10

Exceptional

23 Dec 2023

Lauren

Fabulous hotel

I recently had the pleasure of staying at a the Hilton , and it was a delightful experience. The cleanliness of the rooms was impeccable, creating a welcoming atmosphere. The staff exhibited exceptional hospitality, making my stay memorable. The amenities provided, along with the cozy ambiance, contributed to a relaxing and enjoyable visit. I highly recommend this hotel for anyone seeking a comfortable and hospitable accommodation.

6/10

Pleasant

25 Nov 2023

Amber

I paid extra for this place so that we could enjoy the hot tub after 2 days of traveling and sleeping in the car. The hot tub was \"out of service.\" Looking back through reviews, seems like it had been out for months, yet they still advertise that they have one. Definitely false advertising. Thought, hey, I'll just take a hot bath. The tub was dirty and stained and backing up when we showered, so no bath either.
Also, stepped on what I grew up calling a \"sticker\". Thank goodness I had shoes on because those things hurt!!

Leisure Partner

4/10

Poor

24 Nov 2023

CHARLENE

We were surprised to be charged $50 for our pet. The hotel listed pet friendly. My error that there was a fee for breakfast; to expensive for cold breakfast. We will be back to Hobbs bu this hotel.

Leisure Pet

6/10

Pleasant

20 Nov 2023

Robert

The lady at check in was fantastic,

Leisure Partner

8/10

Excellent

15 Nov 2023

Deborah

We came for family visit my only complain is we were charged for breakfast

Friends_and_family Family

10/10

Exceptional

11 Nov 2023

Danny

Excellent experience

Amazing professional staff

Friends_and_family Family

10/10

Exceptional

19 Oct 2023

Dustin

Great place!

10/10

Exceptional

15 Oct 2023

Elena

Love the restaurant,bar staff really friendly nice helpful really clean room,bathroom food was great really highly recommended.

2/10

Poor

25 Sep 2023

Ruben

Disgusting Room - No Action By the Hotel

I was very disappointed and management insisted that they could not help due to me booking through a third party. There was blood on my sheets and the room was filthy. I do look to take this up with someone in leadership with either hotels.com or the Hilton.

Business

2/10

Poor

05 Sep 2023

Steve

no hot water in shower, shower water handle was broken, room dirty

Business Family

10/10

Exceptional

12 Aug 2023

michelle

The beds were so comfortable, loved it!

8/10

Excellent

11 Aug 2023

Michael

Convenient

10/10

Exceptional

09 Aug 2023

Erica and Gary

Very nice and comfortable stay!

Leisure Family_with_children

6/10

Pleasant

31 Jul 2023

Elayna

Very sad the pool is still closed. I would have been nice to know that when we booked

Leisure Family_with_children

6/10

Pleasant

19 Jun 2023

Brian

Big roomy. had many bugs flies inside. was doing remodel not informed. dinning breakfast and dinner only. tv small. under performance for the price

Leisure Partner

2/10

Poor

04 Jun 2023

Cynthia

No one was at front dedk when we were checking in. Could not locate any staff. Had to call to this facility to get someone to come to desk to check us in. Keys would not work for first room. Had to go back to desk . Then was given a new room and keys . Staff was very unfriendly.

Leisure

6/10

Pleasant

15 May 2023

Verified traveler

Pool/Hot tub out of order

We booked this hotel specifically for the indoor pool and hot tub. Upon arrival, we found out that they were not in working order and hadn’t been for a few months. It would have been very helpful for that info to be on the website or been notified somehow.

Friends_and_family Family

2/10

Poor

25 Apr 2023

Ashley

My family and I went for a softball tournament. We booked his hotel strictly for its amenities it “offered”, mainly for the swimming pool. When we got there to check in, we learned the pool was closed but they had no info on when it would open. When we checked in, we were never told when breakfast was served from or “dinner” or what the bar hours were. Come to find out breakfast and dinner was for purchase and offered a very limited breakfast, only cold items. I purchased a “ suite” to only be given a room they was not a suite. This hotel is a scam for sure and would not be staying here in the future ever again. Extremely disappointed.

Business_and_leisure Family_with_children

10/10

Exceptional

26 Mar 2023

Walter

CONVENIENT.

Leisure Partner

10/10

Exceptional

23 Mar 2023

Christopher

Great hotel.