Name: Hawthorn Extended Stay By Wyndham Hobbs
Address: 5220 N Lovington Hwy, Hobbs, 88242, US

2/10

Poor

05 Jul 2026

Tam

aAter a long drive was told we would need a security deposit of $150!!! Upon checking our cr card acct saw that it was charged immediately! Terrible customer service, place was basic at best. VERY reluctatnt to stay at a Wyndam property again-not up to your standards. Could not believe Expedia would approve such a property. Very disappointed to say the least.

Partner

10/10

Exceptional

24 Jun 2026

David

Great breakfast and comfortable room!

Family

10/10

Exceptional

20 Jun 2026

Eileen

Overall the stay was excellent,the rooms were nice and clean, housekeepers were awesome, service was better than expected, only issue I had was the young girl, at the front desk, shes very rude, and I believe she needs to be trained better bcuz she doesn't know how to check in people, she charged my card for one night almost 300 when I paid for it online,and when I tell her she responded well what do u want me to do about refund u or wat???? Well first off don't b rude ur mistake not mine so talk to me with a different tome second of all, well ya I want a refund y am j gonna pay twice for one night, rolled her eyes and said well I don't know how, well figure it out them

Self

10/10

Exceptional

09 Jun 2026

Taylor

The staff was very helpful and accommodating when our door was messed up, and even moved us to a different room. Very nice staff and very clean and comfortable beds as well. Will definitely book again!

Family

6/10

Pleasant

04 Jun 2026

rob

I got a rash all over my arms and back from the sheets.

8/10

Excellent

19 May 2026

Evricka

There isn’t a pool, need more variety of hot beverages dining space is kind of small but works

4/10

Poor

17 May 2026

Dean

Key locks were worn out and keys (cards) had to be programmed multiple times. The hotel is worn down and in need of repairs. The staff was great. The doors on the refrigerator was put on backwards and should be changed.

Family_with_children

2/10

Poor

12 Apr 2026

Fernanda

.

10/10

Exceptional

29 Mar 2026

Cheri

Breakfast was great fresh. Parking was good and parking lot has lots of lighting what I like. Staff was great friendly and helpful. Overall we had a great stay.

Partner

10/10

Exceptional

19 Mar 2026

Luis

I ternet has failures. So not constant

6/10

Pleasant

07 Mar 2026

Samantha

The staff was wonderful and the room itself was clean, but the hallway carpeting was filthy. Minimal amenities in the room, no coffee pot but they did provide fresh coffee in the lobby around the clock. No furniture besides the bed and office chair.

Self

10/10

Exceptional

21 Dec 2025

Monica

Place was clean and breakfast was good.

10/10

Exceptional

15 Dec 2025

Jessica

Everything was perfect for our Crosscountry roadtrip.
One night pit stop. Price was right and so clean!
The only thing that made it bothersome was the staff, and construction workers who reside there. Staff closet and ice machine was next to our room. Door was slammed and loud convo outside door very early. Construction workers filling their ice coolers at 5am and loud outside window. I get it, they have to start their day.
Both wife and I are disabled and they were so kind with our service dogs, but I think after 10 hours of travel we wish we could have slept thru the night. Another 10 hours today and we are just exhausted. Over all, stay on floor two. The entire staff was so kind and beds comfy as home should feel like.

Partner

8/10

Excellent

13 Dec 2025

Justin

nice stay in hobbs

Leisure Family

2/10

Poor

06 Dec 2025

Nichole

Staff was friendly but the hotel was terrible. The key card hardly worked with out the \"trick\" giggling it just right. Room wasnt very clean, large gaps around door, terrible pillows.

Leisure Family

8/10

Excellent

24 Oct 2025

Mallissa

Mostly away from home workers staying. Quiet, and I just needed a bed to sleep in. I would stay again.

Leisure Self

10/10

Exceptional

13 Oct 2025

Jerry

The staff from the cleaning service to the front desk was amazing. So friendly and welcoming. The rooms were clean and fully stocked. Great over all experience.

Leisure Self

10/10

Exceptional

11 Oct 2025

Frannel

Very good

8/10

Excellent

29 Sep 2025

Jenny

Parking feels safe, staff was extremely friendly, bed is ok. But this place is the most unclean hotel/motel Ive ever been. Hair on sheets, uncleaned trash in drain, hair drier and coffee maker didn't work. Even motel 6 was better! Staff was friendly but I don't think I'll be back. Please do better! This place is quiet and definitely has potential, please at least hire a house keeper and people to check on basic tools like coffee maker and hair drier. Very disappointed.

Leisure Family

10/10

Exceptional

25 Sep 2025

Cruz

Everything was fine

Partner

4/10

Poor

02 Sep 2025

Lawrence

Expedia price was not honored at check in. Had to move rooms late at night due to a water leak in room next door. Construction/remodel was in process starting at 7am till about 7pm. Wires and conduit lying on floor just outside our door and we both tripped once. Who ever worked morning shift parks under canopy in fire lane. Lady that works mornings would never greet or acknowledge you. She would give a dirty look if eye contact was made. Head of housekeeping was nice when she helped fix the phone. This is the second and last time we will stay at this motel. Overall, we just did not feel like our business was valued.

Leisure Partner

4/10

Poor

23 Aug 2025

malessa

A loud group up all night next door no one answered th phone downstairs to help. Breakfast bagel as rock. I left tiered an hungry

Leisure Partner

2/10

Poor

11 Aug 2025

Sheri

The beds are like sleeping on plywood and the rooms are nowhere near dark enough. Very loud in the rooms from noise outside and out in lobby ect…

Leisure Family

2/10

Poor

11 Aug 2025

Verified traveler

Bed bugs!!

Two different rooms had bed bugs.Reported it to front desk and issue was down played as not a problem. Attempted to speak to manager multiple times and manager never returned calls. Even have pictures of bugs as proof of issue, but management never acknowledged it. Would NEVER stay here again!

Self

4/10

Poor

10 Aug 2025

Antonio

The property is very unwelcoming. The rooms are very empty. There is a lot of parts falling apart. You can literally hear the neighbor talking. It looks like it’s gonna fall apart was very disappointed.

Business_and_leisure Family

4/10

Poor

10 Aug 2025

Diana

Disappointed Guest!

First no swimming online it says there’s a swimming pool. We get our keys for our rooms which we have 3 rooms . Our keys didn’t work on our doors. We were given keys to a room that was still being occupied that was embarrassing to walk in to room with other guest occupying the room. Lights and our rooms some didn’t work. We got switched to another room which had just been cleaned floors were still wet. Breakfast was ok not the best. We will not be returning.

Friends_and_family Family

4/10

Poor

10 Aug 2025

Brianna

The room was okay bed was hard and ac needs to be checked everytime it went off made a loud noise couldnt sleep

Leisure Self

10/10

Exceptional

04 Aug 2025

Brad

Very clean like very

Business_and_leisure Family

8/10

Excellent

09 Jul 2025

Latoya

Great stay except they were remolding the pool area for a conference room

Friends_and_family Family

8/10

Excellent

01 Jul 2025

Martin

Breakfast starts early

10/10

Exceptional

29 Jun 2025

Deirik

Nice place

10/10

Exceptional

01 Jun 2025

Linda

Great place to stay!

Leisure Friends

10/10

Exceptional

25 May 2025

Francisco

Clean room

Business Family

10/10

Exceptional

16 May 2025

Edgardo

Nice clean

Business Self

10/10

Exceptional

16 May 2025

Edgardo

Very good

8/10

Excellent

15 May 2025

Malinda

The property was clean and quiet, but the heaters did not work in two rooms. When we turned them on, they smelled like something was burning. I told the front desk. They did not show concern, or offer any type of compensation.

Leisure Family_with_children

2/10

Poor

25 Apr 2025

Feligonio

Needs to be updated somehow. This hotel looks like it’s still stuck in the 90s

6/10

Pleasant

23 Mar 2025

William

Very clean.

2/10

Poor

22 Mar 2025

Tami

The sheets looked like they had urine on the top and bottom sheet. There was black hair all throughout the dirty sheets. My husband and I both have light hair. The hotel wes sold out so we couldn't move to another room, and we arrived late so there was no one available to change the sheets or wipe down the bathroom. So, we had to change the sheets and disinfectant the bathroom. Luckily I had lysol wipes. There was the same black hair in the bathroom sink. There was also a pill on the bathroom floor in plain site, which wasn't ours. My husband looked it up by the marks on the pill. It was an antipsychotic, anti anxiety drug. I can't imagine if a couple with young children would have ended up in the room and thought that it was candy on the floor and accidentally eaten it. Non of the outlets in the bathroom worked including the one that the hairdryer was plugged into, so no blow drying your hair or using my electric hair products. All in all not the best stay.

Leisure Family

8/10

Excellent

27 Feb 2025

Lorana

It was clean

8/10

Excellent

23 Nov 2024

Dean

The double bed with kitchenette was a little smaller than i thought it would have been. The front desk clerk shouldnt jump to conclusions and ask questions before assuming anything. A lot of people are in and out of the hotel, and just because you havent seen someone coming in and out after being there for a week already, doesn't mean they dont belong there.

Business

6/10

Pleasant

23 Oct 2024

Naomi

It was a large room, fine for two night stay

Business Self

8/10

Excellent

13 Oct 2024

Hana

This property is under renovation so theres the noise that starts early morning. The rooms have basic amenities which worked for us since we stopped overnight on the way to carslbad caverns. There are lots of good restaurants along the way. Breakfast was okay. Front desk staff were polite and courteous.

Leisure Family_with_children

10/10

Exceptional

10 Oct 2024

Peter

Very good

2/10

Poor

05 Oct 2024

Aaron

Dirty, and smells weird. Bunch of drunk workers in the parking lot making noise all night

Business

10/10

Exceptional

25 Sep 2024

Andre

Everything was great

Business Friends

4/10

Poor

24 Aug 2024

Karen

TV didn't work in the first room, so we were \"upgraded\". The second room also had TV problems, as well as no ice bucket. Staff was completely unhelpful, and appeared quite uninterested in trying to resolve our issues. I would NOT stay at this property again!

Leisure Family

2/10

Poor

04 Aug 2024

Verified traveler

Horrible smell in room, was dirty. Bed was not made , towels on bed and restroom floor... we left and never stayed the night . Never was cleaned that day

6/10

Pleasant

04 Aug 2024

Christy

The property is currently under renovations, so some of this may change. First our room had no smoke detector, it did have sprinklers, so at least there is that. The room its self was pretty clean, although we had no soap in our room. The hallways, and the elevator defiantly could have used a cleaning. The staff was all very nice and helpful.

Business_and_leisure Family

10/10

Exceptional

02 Aug 2024

Tamara

Staff was very pleasant, and helped out where they could

Business_and_leisure Self

6/10

Pleasant

29 Jul 2024

Chad

Several days when they didnt clean the room or give new towels

Business Self

2/10

Poor

16 Jul 2024

Roger

Not one thing this motel should be condemned!!

Leisure Partner

8/10

Excellent

11 Jul 2024

James

Good value for business trip.

Good for price

Business

10/10

Exceptional

01 Jul 2024

Nathan

Staff was super friendly and helpful with any questions I had.

Business_and_leisure Family

10/10

Exceptional

25 Jun 2024

Nathan

Friendly staff always wants to help with anything.

Family

10/10

Exceptional

17 Jun 2024

Aaron P

Na

2/10

Poor

15 Jun 2024

Ernest

MAD

No good you can hear people talking in the hallway but they were by the office down the hallway tv did not work it ecos bad in the room the room had dead roaches and the room door didn’t have a safety latch on it bad stay and mad

Partner

4/10

Poor

26 May 2024

Amee

The hotel was under construction which is crazy because we were there exactly 1 year ago for a tournament and it was under construction than to. Still no pool , the sink in the kitchen area had food in it wasn’t from us we had just checked in, there were moths and a couple other dead bugs on the floor. The outside was super trashy. I said last time I was not gonna stay there again and didn’t realize till we got there but I had already paid so we had to stay there.

Friends_and_family Family

10/10

Exceptional

21 May 2024

zoraida

Wonderful staff, quiet room, great selection of channels, and a comfortable bed!

Business_and_leisure Partner

6/10

Pleasant

16 May 2024

Teresa

Hotel is in transition and remodel is good. Our room was clean, but still in need of remodel completion. Somethings cannot be upgraded because of the property's construction and layout. Our room was at the end of the hallway and our sleep was interrupted throughout the night from voices in the stairwell to slamming doors. Zero insulation for sound barriers. Some projects cannot be remodel and still be functional. 😔

Leisure Family

4/10

Poor

29 Apr 2024

Jim

The security latch on our door was broke, the room was missing dining chairs for the dining table, the wall were paper thin and we could hear everything in the rooms next door, the bed was very hard and uncomfortable.

Business_and_leisure Partner

10/10

Exceptional

20 Apr 2024

Amanda

Everything was great

Leisure Partner

8/10

Excellent

18 Apr 2024

Adela

Clean considering it was under renovation.

Friends_and_family Family

2/10

Poor

29 Mar 2024

Kevin

I reserved a Business suite, had the kitchen no dining table or chairs. Did not have a chair to sit in at all when i called the front desk she asked me to come down and get the a chair very inconvenient as I paid in advance for the room.

Business Self

6/10

Pleasant

27 Mar 2024

Marshall

Pillows were tiny. People were loud at 4am in the hallways.

Business Partner

10/10

Exceptional

15 Mar 2024

Tiffani

Staff was very nice and accommodating

Leisure Family

4/10

Poor

14 Feb 2024

Eduardo

Very noisy guests and thin walls plus no seal around door let a lot of noise in perhaps due to renovations but still not to be expected at late hours so very dissatisfied

Business Self

4/10

Poor

01 Jan 2024

David

It’s n I win pictures. A lot of stuff is outdated and just the pictures make justice for it. Staff was great and room was clean. Water stopper in tub was broken

Leisure Self

10/10

Exceptional

01 Jan 2024

Linda

Clean & Nice Hotel Room

I purchased this hotel room for visiting friends. The room looked clean and nice. My friends said they slept well and enjoyed breakfast the next morning before I picked them up.

Friends_and_family Friends

2/10

Poor

21 Dec 2023

Jeffery

Fire department was there getting people out of bathrooms that were locked

6/10

Pleasant

08 Dec 2023

Antonio

Was still under remodeling. Walls were too thin you can hear people outside our room talking

Family

10/10

Exceptional

30 Nov 2023

Bekah

It was perfect for what I needed. Staff were helpful and I had a great time

Business Self

2/10

Poor

23 Nov 2023

Denise

Morning staff is horrendous! I left to run an errand and they checked me out of my room. I came back and my key stopped working. I went to the front desk to ask them to reactivate my key so I can retrieve my things out of the room, and the woman behind the counter was super rude and annoyed that I was telling her I just wanted to get my things out of the room. Nobody asked to be checked out and I don’t know why they did that without my permission I was not done using the room and it was well before checkout time. I will never stay at this hotel again.

Leisure Self

6/10

Pleasant

17 Oct 2023

Verified traveler

Needs renovations

Front desk was super nice and helpful. The room and outside needs to be remodeled there’s expanding caulk exposed outside on the windows. The room didn’t have a couch to sit on, and the toilet paper holder was broken.
There wasn’t a coffee maker although there was coffee

Business

2/10

Poor

15 Oct 2023

Mary

Nightmare hotel

Horrible never will stay there ever again employees parking on handicap parking I couldn't park there my sister with no toes had to walk a long distance we even reposted they were there then we find out it's employees parking there then the night shift kid a young boy was rude as ever to top it off he didn't want to give us toilet paper there was 1/4 of toilet paper no extra toilet paper are put in room then roaches inside room they said because of Weather change 😂😂😂 funny then elevator with wires hanging out no 3rd floor button so wires are left out in the open someone is going to get electrocuted not safe then I go outside to grab something's in car employee passes by making noise with truck only by me then takes off fast just to make me mad rude ask can be don't recommend this nightmare hotel to anyone

Partner

10/10

Exceptional

04 Oct 2023

Felicia

An amazing quiet comfortable staycation..

It was amazing , friendly atmosphere. Nice and clean . I was really impress with the hospitality.

Business

6/10

Pleasant

01 Oct 2023

Shepherd

Not pet friendly!

At check in i was informed their was a 150.00 pet fee! Thats 3 times the amount of room. This is not pet friendly

2/10

Poor

22 Aug 2023

Mark

Went to another hotel. 4 downs down to desk because key didnt work. Desk didnt care so i left and will demand a refund. Just pathetic

Self

2/10

Poor

14 Aug 2023

Amir

Poor

10/10

Exceptional

31 Jul 2023

David

My Wonderful Stay

The place is very convenient as is close to the casino. The staff are very friendly. The place is very clean.

Self

10/10

Exceptional

30 Jun 2023

Brittany

Very nice and clean.friendly staff

Leisure Family

8/10

Excellent

16 Feb 2023

Curtis

Parking lot horrible and dirty

Business Self

2/10

Poor

03 Jan 2023

Julie

They steal you deposit money

First of all the room had no furniture, other than the bed. No chair to sit in. Second of all the guy told me he had no dog rooms available. Then he told me he would just act like I didn’t have a dog. The next day, I was told I couldn’t have my $150 damage deposit back, because I had a dog in a “.No dogs” room…. I feel I was scammed never never go to this place, because they are very dishonest.

Friends_and_family Friends

4/10

Poor

20 Oct 2022

Claire

I was underwhelmed with this. We stayed last year and it was fine. This year, both security doors on the outside were broken. If you have a gun with you it’s ok but if you don’t, it’s dangerous for those doors to be available to anyone. The front staff in the morning was inept at his job.

Leisure Family

10/10

Exceptional

17 Oct 2022

Kelli

The hotel has recently been remodeled and is very pretty. The rooms were comfortable. The staff was very helpful and friendly. The pool is still being remodeled so it wasn’t available. There was no breakfast, which I did find odd because the dining room looked ready to use. I didn’t ask about it, though

Leisure Family

8/10

Excellent

16 Oct 2022

Ryan

Still has the pool closed because they think people might covid if they swim in it. Which is ridiculous!!

Business Family

4/10

Poor

20 Sep 2022

Verified traveler

Service bad from several fronts. On check in girl was NOT friendly at all, not helpful, VERY SLOW. Either she was not trained, did not know what she was doing or did not care!! The next morning was no better gal at front desk simply nasty and foul. Don't know if I would go back strictly because of the attitude of the staff!

Business

8/10

Excellent

03 Sep 2022

Ragan

Good service, too quick to clean

Business Self

10/10

Exceptional

01 Sep 2022

Joseph

Very nice hotel.

Leisure Family

8/10

Excellent

25 Aug 2022

Donna

I liked staying at this hotel. It was easy to get in to, check in was a breeze. My room was on the second floor and the only time there was any noise was when housekeeping was in the room next door. Bed was comfy and spacious. Ample amounts of down pillows were on the bed. Within waking distance of 2 Convenience stores and a restaurant / bar. I would definitely stay there again.

Leisure Self

8/10

Excellent

09 Aug 2022

Amanda

The AC was extremely loud. The entrance to the building (back door) would not close. Very concerning safety issue. Clean room & pleasant checkin staff.

Business Family

4/10

Poor

07 Aug 2022

Verified traveler

Eh.

The pool was out of order. The ice machine was out of order and they don't have other ice. You only get 2 sets of towels, even if there are 4 people in your room - you are expected to use what you got and if you want new towels, then you go trade them in after you use them.

We needed a quick overnight and so that's what we got.

The staff wasn't very friendly - IMO, as compared to the other hotels we stayed at on this trip.

I would find a different hotel next time.

I don't understand why it is so highly rated. Maybe I caught it on a bad day.

Friends_and_family Family

8/10

Excellent

29 Jun 2022

Erin

Very new and clean

Business Partner

8/10

Excellent

12 Jun 2022

Mireya

Ok

8/10

Excellent

09 Jun 2022

Terrence

Great management! Kind manager.

The check in kid tried to give me a hard time because i smoke. Its new mexico. Its legal. I dont smoke in rooms. The nice manager stepped in and made him stop and give my son a lolly pop, so good management! If yall can, Try and let the customers know bout deposit b4 we arrive at midnight exhausted. I like paying for everything in total before hand. Then the other lady only let me have one shampoo. To be fair it was enough shampoo for me and my son to wash hair, so ill let y'all have that one in the name of green! Lol. Very clean very new Motel 6. I really wanted to leave them a nice review even though the kid was annoying bc the manager was great and the stay was so nice and peaceful. Will deff stay again next time im driving through! That manager really saved yalls bacon and earned yall this good review!

Friends_and_family Family

2/10

Poor

29 May 2022

Traci

The hotel advertised a pool and it was closed. They also \"lost\" our reservation stating they had experienced a gas leak and closed a portion of the 3rd floor. We were never contacted about a cancelation. The staff were not friendly but acted inconvenienced by having to do their job. Also the area around the outside of the hotel had a number of questionable people and could use better lighting. The \"lost\" reservations occurred to 3 other familys on our team as we were there for a softball tournament.

Leisure Family

6/10

Pleasant

29 May 2022

Barbara

The pool was not ready. Doors on side did not work with key card.

Leisure Family

2/10

Poor

17 May 2022

Cole

Do not stay at motel 6 ever

Motel 6 is not a good place to stay the staff was rude their was huge bugs in the lobby and room and the whole place stunk of cat piss

Partner

10/10

Exceptional

30 Apr 2022

Christi

Great stay!

Business Self

6/10

Pleasant

12 Apr 2022

George

It’s OK for work

So the hotel is nice but the floors were always dirty in the side entrances from peoples pets. If you are a light sleeper this isn’t for you peoples pets barking all the time and voices carry on. We had to ask housekeeping every time to take our trash or clean our room. If we wouldn’t have asked the would have never gone. I stayed there for 1 week

Business