Name: Solutel
Address: 15, Orozbekov Str., Bishkek, 720040, KG

10/10

Exceptional

14 Jul 2026

Andrew

This is a clean and comfortable stay within easy walking distance of the main sights of the city. The hotel is located in a safe neighbourhood. The staff are friendly and welcoming. We would stay here again.

Partner

10/10

Exceptional

30 Jun 2026

Safir

Convenient location. Clean room. Friendly and supportive staff.

Self

10/10

Exceptional

21 Jun 2026

Si

Really lovely and helpful staff. Enjoyed the stay.

8/10

Excellent

10 Jun 2026

Hong

I can only give this Bishkek hotel a rating of four (out of five). It wasn't that there was anything wrong with the facilities; in fact, the hotel was so “high-tech”that I couldn't find the switch for one of the wall lights in my room. I ended up pulling out the key card to cut the power, only to realize later—after waking up the next morning—that this had also stopped all my electronic devices from charging overnight. Furthermore, the hotel’s cancellation policy is extremely strict, unlike that of most other hotels. Its only real advantage is its excellent location near the city center square.

Self

8/10

Excellent

28 Sep 2025

John

Nice little boutique hotel, with a nice staff, which was clean and provided a nice breakfast. Walkable to the main square of Bishkek.

One small complaint: they ask you at checkout if you used the minibar. I said no and they asked me to wait so the cleaning staff can actually go to check it. The gentleman apologized and said that was their rule. Not a good way to treat clients.

Leisure Self

10/10

Exceptional

29 Jun 2025

Sarah

We loved this hotel and would definitely stay again if in Bishkek. The staff were great and really efficient. The hotel was down a safe alley which made it so quiet for a city hotel. It was a little walk from some of the main attractions but there was plenty to see along the way.

Leisure Partner

8/10

Excellent

28 Jun 2025

Dina

I just had a stomach virus after I ate breakfast there. Not sure why

Leisure

8/10

Excellent

16 Oct 2023

Zhibek

Great convenient location nice room

Business_and_leisure Family

10/10

Exceptional

11 Jul 2023

Nataliia

stay at solutel

everything was amazing. friendly and helpful concierge, room is huge, clean and comfortable, location good as well - about 20min walk to central square

Self

6/10

Pleasant

24 Aug 2022

Adele

Great service, room condition could be improved

Service was great and we enjoyed the sauna several times, however hotel condition & cleanliness could be improved. The first room we got (41) had a strange plastic carpet smell to which my mom was allergic. In the second one (36) the bathroom started smelling like sewage after 1 night. The staff were very quick in resolving all these issues but the sewage smell was still there (tho bearable) the rest if our 1-week stay. Other rooms offered to us had smelly carpets so we decided to tolerate the sewage smell since it was only in the bathroom and we didn’t smell it when the bathroom door was closed. Also while our towels were changed and the bathroom was cleaned quite well every day it seems they did not vacuum the floor in the actual room. The breakfast was ok.

Friends_and_family Family

4/10

Poor

25 May 2022

ada

The manager, reception and bar staff were helpful.
The housekeeping needs to improve vacuuming, making up beds, checking doors before leaving rooms. Website photos do not give an accurate representation of the interior. Solutel Hotel is overpriced.

Leisure Self

10/10

Exceptional

23 May 2022

Verified traveler

Nice hotel!

It was pleasant experience!

Business

10/10

Exceptional

22 Oct 2021

Richard

Outstanding on every level

Partner

10/10

Exceptional

19 Aug 2021

Verified traveler

My first stay at Solutel was so good that I went back for another three nights at the end of my Kyrgyzstan tour! The hotel is tucked away on a lovely & very quiet dead end street so I slept really soundly. But it is in easy walking to the sites and museums. And to a lovely tree-lined boulevard that was so pleasant to stroll after dinner each night to see families out playing with their children - and to nab a \"best ever raspberry sorbet\" from a food truck that is on the left as you head toward Ala Too square! Breakfast was great with lots of variety and healthy options. But what made both of my stays so exceptional was how incredibly helpful and polite every single staff member was. As a solo female traveler on my first trip to Kyrgyzstan, I found that really reassuring. They helped with cabs, getting my rapid PCR test (fyi- they have a partnership with the Bonetsky lab so is only cost me about $15), where to buy sea buckthorn berries, ideas for must see spots on my next trip, etc! They delivered exceptional customer service and all with lovely smiles.

Leisure Self

10/10

Exceptional

30 Jun 2021

Julia

Excellent hotel

This is one of the best hotels in the world. Exceptional service, very good and spacious rooms, everything is up to the highest standards. Very satisfied with my stay. My colleagues and myself have stayed at Solutel many times, and keep coming back every time we visit Bishkek. Breakfast is also very good. Highly recommend!

Business

10/10

Exceptional

09 Mar 2020

Verified traveler

Wonderful Hotel

The hotel is very nice, comfortable and clean. I had a very pleasant stay.

Business

8/10

Excellent

24 Feb 2020

Yoshie

Friendly staff and spacious room

I stayed at Solutel on my colleague’s recommendation. It seemed like a small hotel but I liked it because it was always quiet.The room was clean and spacious, breakfast was great, and staff were always friendly and helpful. The only negative was that there was no grocery store or supermarket nearby and it had limited dining options around. Having said that the hotel meals were good so I didn’t really have to go out.

Business Self

8/10

Excellent

28 Apr 2019

Verified traveler

Like - accessibility .............................

Business Self

10/10

Exceptional

25 Sep 2018

Kristin

Exceptional

We stayed for 7 nights the hotel staff were exceptional The staff's English was great. We arrived very early and we were able to check into our room The room was spacious and clean perfect for a weeks stay
Location was central to everything great restaurants within 5 minutes walk Overall perfect

Family

10/10

Exceptional

18 Sep 2018

JODY

After backpacking through Kyrgyzstan and staying in yurts and guest rooms, I wanted to treat myself for the last two nights to some comfort. I selected the Solutel for its price (relative to other four star hotels) and proximity (short walking distance to central train station, money changers, eateries, and Ala Too Square). The check-in was quick and I was allowed to check in early. There are only 18 rooms in the hotel, which are distributed over four floors. My single room was on the second floor. The elevator is quick and clean for those who need to use it. Upon entering the room, I was amazed by its size (compared to what I had been staying in Kyrgyzstan). The bathroom is spacious, includes a bidet, and hot showers at good pressure. The closet includes a safe. I was provided with two free bottles of water, which I stored in the minibar fridge. There are plenty of outlets for charging electronics, and the television reception is strong and clear, with many channels in English. The bed was comfy. Two of the four pillows were solid and heavy. like sandbags (which I noticed everywhere I went in Central Asia). My room was equipped with two balconies. The hotel offers an airport transfer for $10.00, which is handy for a 0400 AM departure. The breakfast buffet was substantial in offerings and amount (especially if you arrive at 0700 AM in the morning). The staff are very friendly and speak English quite fluently. The neighborhood appeared safe, as I walked around until 0200 AM

10/10

Exceptional

16 Sep 2018

Rahul

Great Hotel with Value for Money

Very good hotel. Staff was friendly and efficient. Would stay there again.

Friends

10/10

Exceptional

14 Sep 2018

Daniel

The room was nice and spacey and the service was excellent!

Friends

10/10

Exceptional

02 Aug 2018

john

A TEN

It was the staff's pleasure to serve and even beyond trying to be helpful in any way they could. Room was spacious and clean.

Partner

8/10

Excellent

24 Jul 2018

Volker

Very clean and meet expectations of a international standards. Central location. Most attractions can be reached by foot. Good restaurants are close by. I selected this hotel because of a good balance of price and location.

10/10

Exceptional

03 Jun 2018

Inna

Nice hotel in city center, very friendly and professional staff, spacious rooms.

10/10

Exceptional

26 May 2018

Gina

Excellent service - Great location

Everyone from the person Cem who drove me to and from the airport, all the reception and concierge staff, the cook and the breakfast, the sauna and massage by a doctor to the most comfortable bed and a gorgeous view of the mountains. Not to mention lovely Kyrgyzstan as such.
Highly recommend Solutel and a visit to Bishkek

10/10

Exceptional

21 Aug 2017

Mark

Nice hotel close to city centre

We stayed 3 nights in August 2017 as tourist guests and were pleasantly surprised at the extreme politeness and helpful assistance of all the staff. All our requests and needs were met with enthusiastic endeavour. The restaurant has lovely meals and options to suit all pallets and cultures. The breakfast buffet is substantial with some fine options.
The rooms are well appointed including comfortable beds, lounge area and pleasant bathrooms.
The only downside I would have to say is the gym is too small with too few equipment.
Overall a nice hotel.

10/10

Exceptional

28 Jul 2017

Dale

Great hotel in the middle of Bishkek city.

I had arrived at the hotel well before the normal check-in time. The staff at the desk mentioned that the room was available yet, but they did have the use of an area to store my luggage while I waited. In the mean time they said that I was more than welcome to have breakfast. While I was having my breakfast one of the staff came over to let me know that my luggage was already in the room, I checked in and my stay at the Solutel was excellent. The whole staff at the hotel from the front desk to housekeeping was excellent. The staff does speak English as my Russian was limited to just a very few words. The photos are the real deal in regards to the room that I had made reservations for. Everything that I experienced at the hotel excellent. Nothing more can be said.

10/10

Exceptional

21 Jun 2017

Peter

Stay here!

great experience comparable to a boutique US hotel.

18 rooms only. 25 staff.

10/10

Exceptional

10 Jun 2017

Neil

Great hotel and a great location.

There were some \"bumps\" but the manager and staff were very accommodating.

Family

10/10

Exceptional

21 Apr 2017

Ingeborg

Strongly recommended

excellent service from every staff member, great location, fantastic room

Partner

10/10

Exceptional

08 Nov 2016

Verified traveler

Comfort with fine service in excellent location

Excellent housekeeping with outstanding follow up from Ms Saule that made me very welcome over a 30 day business stay

10/10

Exceptional

09 Oct 2016

Maya

Very good hotel in the center of Byshkek

This is a very comfortbable hotel, the room has everything what one may need during a day or night.
Hotel also has good kitchen, including room service.
Staff is very usefull and it is possible to cimmunicate with them through Whatsup ( i.e. ordering airport transfer, just few hours before arrival).

10/10

Exceptional

11 Sep 2016

Verified traveler

Great place in Bishkek

The whole stay was excellent. I would recommend it.

8/10

Excellent

22 Jul 2016

Verified traveler

Great smaller hotel downtown

Great international-quality hotel in
Bishkek. Very friendly staff.

10/10

Exceptional

12 Jun 2016

James

New hotel in a developing section of Bishkek

The hotel was a little hard for even the taxi driver to find, in an area off the main road and still under construction. It is next door to the equally new Ambassador Hotel. Upon arrival, however, the staff was friendly and attentive (the concierge and receptionist always smile and stand up to greet you, whenever you pass by). The facilities are sparkling new. The room was spacious, quiet and comfortable with a welcoming king size bed and all amenities. Service was excellent, as was the daily buffet breakfast. On departing, the staff were helpful in arranging my airport transfer. Overall, a pleasant stay.

10/10

Exceptional

10 Jun 2026

Karim

Everything was perfect

Partner

10/10

Exceptional

21 Jun 2025

Thomas

Fantastisk personale og service, supert rom, perfekt lokasjon, alt tipp topp med hotellet. Anbefales på det varmeste.

Bestilte en guidet dagstur gjennom hotellet. Den var helt ikke helt etter forventningene. Guide og sjåfør snakket stor sett sammen på kirgisisk. Fikk begrenset med informasjon og tydelig mangel på formidlingsevne og kunnskap. Søte og hyggelige folk da - og de kjørte meg de jeg skulle, men det er ikke nok når man betaler 250 dollar for en tur. Kvaliteten underleverandøren sto ikke i stil med kvaliteten på hotellet.

10/10

Exceptional

02 Dec 2024

Yunchun

솔루텔호텔 좋아요..

환경친화적 서비스를 지향해서 물, 타월은 더 달라고 하면 됩니다. 물을 안줘서 더 달라고 했더니, 1일에 4병을 주더라구요. 타월은 ESG때문인듯 더 달라고 하면 더 줍니다. 팁문화는 없어요...매일 팁을 놓고 가도 그냥 있습니다. 팁을 얼마나 줄지 통역사와 현지인하고 얘기 했는데, 오히려 우리를 칭찬할 정도로 팁문화는 없습니다. 그래도 워낙 잘 서비스해주어서 6일 한국돈 1만원 팁 주고 왔습니다. 그리고 룸서비스 중 음료 등 먹었는데, 리스트에 나와있는 금액보다 더 저렴했습니다. 참고하시고, 귀찮으면 그냥 드세요. 마지막날 체크하지 말고 얼마냐고 물어보는게 좋을듯요...한국손님들 많아서 진라면 매운맛, 순한맛 다 있습니다. 김치도 있습니다. 굳이 한국반찬 안가져가도 괜찮습니다. 겉절이가 신김치가 되는 과정도 느끼실겁니다. 규모만 적어서 그렇지 5성급입니다. 사우나, 운동시설 있구요. 각층마다 다리미 복도에 있습니다. 론드리 서비스도 있습니다. 접근성도 좋습니다. 인근 편의점 델리쉬 적극추천입니다. 라면도 있구요....인근 그루지아 호텔 짠두라??? 암튼..적극 추천입니다. 투르키예 식당도 있는데 서빙, 음식이 각양각색입니다. 비추입니다. 그리고 얀덱스 앱 까세요...택시부터 음식까지 최고입니다. 얀덱스에서 한국음식 먹고 싶을때 먹었고요. 현지식도 주문 괜찬습니다. 치킨 먹고 싶을때 KFC, 한국식도 있어요...적극추천이요..

Business

10/10

Exceptional

27 Apr 2024

JAY HYOUN

베스트

조용하고 깨끗한 최고의 숙박시설입니다

Business

10/10

Exceptional

26 Apr 2024

Hanwei

Спасибо за помощь!

Business

10/10

Exceptional

15 Apr 2024

Gilles

Perfect

Excellent service. Large, comfortable rooms (I asked them to change rooms because of noisy neighbours, and they did so and everything to help). My second stay at solutel, and I'll stay there again. I recommend Solutel without hesitation. It is not cheap, but the quality is well worth it.

Business

10/10

Exceptional

18 Oct 2021

Verified traveler

good hotel and position

very good hotel and position in the centre of BIshkek.
The room is very clean and very large. the service is very good and receptionist is gentle. i stayed two nights. i suggest this location in Bishkek

Self

10/10

Exceptional

03 May 2021

Verified traveler

Nice hospitality. Every staff is kind. Good location.
The facility you can get PCR test is close to this place.
Unfortunately, the machine in gym is not maintained well.

Business Self

10/10

Exceptional

01 May 2021

Anna

Рекомендуем, отличный отель

Отличное расположение, хороший, комфортный номер, вкусный завтрак с элементами национальной кухни

Partner

10/10

Exceptional

02 Dec 2019

Verified traveler

部屋が清潔で広かったので、ゆっくりできました。

Leisure Family

8/10

Excellent

04 Sep 2019

Kohzo

Wonderful stay.But onky thing I was surprised was that the shampoo and conctioner were so solid for using.

10/10

Exceptional

23 Dec 2018

L

Oui ---—-----------------------------------------------

10/10

Exceptional

17 May 2018

Verified traveler

Hotel is located in the city center near embassies and the central hospital, many good restaurants nearby, rooms have high standard, good price for excellent service

10/10

Exceptional

23 Apr 2018

Verified traveler

New well located hotel with good service

Nice hotel close to the German and UK embassies. Fairly new, nice rooms, very helpful staff, good breakfast. Will visit again!