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JR-EAST HOTEL METS UTSUNOMIYA

Tochigi · Japan

1-23 Kawamukocho, 1-23View location

9.0/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.2/109.2
Condition9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About JR-EAST HOTEL METS UTSUNOMIYA

The 3-star R-Mets Utsunomiya offers comfort and convenience whether you're on business or leisure in Utsunomiya. Guests enjoy a wide range of facilities and 24-hour check-in. Each guest room is elegantly furnished and equipped with handy amenities. A variety of recreational opportunities are also available.

The R-Mets Utsunomiya is an excellent choice for exploring Utsunomiya or simply relaxing and rejuvenating.

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With a stay at JR East Hotel Mets Utsunomiya in Utsunomiya (Kawamukocho), you'll be steps from Shinohara House and a 2-minute drive from Utsunoiya Futaarayama Jinja Shrine. This hotel is 1 mi (1.5 km) from Utsunomiya Castle Ruins Park and 1 mi (1.6 km) from Hachimanyama Park.

Make yourself at home in one of the 158 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided on request.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 1600 for children
    • Nearby parking fee: JPY 1000 per night (164 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Shinohara House 0.1 km / 0.1 mi
Utsunoiya Futaarayama Jinja Shrine 1.3 km / 0.8 mi
Hachimanyama Park 1.5 km / 0.9 mi
Orion Street 1.6 km / 1 mi
Utsunomiya Castle Ruins Park 1.6 km / 1 mi
Matsugamine Catholic Church 1.9 km / 1.2 mi
Utsunomiya Tower 2.2 km / 1.4 mi
Tochigi Prefectural Museum of Fine Arts 3.2 km / 2 mi
Utsunomiya Central Park 3.6 km / 2.3 mi
Tochigi Prefectural Museum 4.1 km / 2.5 mi
Peace Pagoda 4.2 km / 2.6 mi
Nagaoka Park 4.2 km / 2.6 mi
Utsunomiya Museum of Art 7.5 km / 4.7 mi
Tochinoki Family Land 7.8 km / 4.8 mi
Utsunomiya Ruins Museum 8.9 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 158
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
Show 11 more facilities & services
  • Lift access
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant: 4
  • Meeting room
  • MassageExtra charge
  • Breakfast
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE DELUXE CAPACITY 2SINGLE • DELUXE CAPACITY 2SGL.C2-DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    SINGLE DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM-1

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 1TWIN • CAPACITY 1TWN.C1

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    TWIN CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CAPACITY 2TWIN • DELUXE CAPACITY 2TWN.C2-DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    TWIN DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 4TWIN • CAPACITY 4TWN.C4

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    TWIN CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CAPACITY 1SINGLE • CAPACITY 1SGL.C1

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    SINGLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE TWO BEDSSINGLE • DELUXE TWO BEDSSGL.2B-DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    SINGLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 3TWIN • CAPACITY 3TWN.C3

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    TWIN CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CAPACITY 2SINGLE • CAPACITY 2SGL.C2

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    SINGLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLE NON SMOKINGSINGLE • SEMIDOUBLE NON SMOKINGSGL.SD-NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    SINGLE SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 1DOUBLE • CAPACITY 1DBL.C1

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    DOUBLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE NON SMOKINGSINGLE • DELUXE NON SMOKINGSGL.DX-NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    SINGLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    JR-EAST HOTEL METS UTSUNOMIYA

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about JR-EAST HOTEL METS UTSUNOMIYA

9.0
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
10 Mar 2026
Bliss
The hotel is conveniently located adjacent to the train station and many shopping areas. A supermarket is in the building and several coffee shops are an easy walk away.
8/10
Excellent
10 Dec 2025
Janet
The location of this hotel is so convenient. Step off the train and virtually right into the hotel.
Our room was very comfortable. My only ceitisims that the room lights are quite dim and all of them on one switch. Staff were always friendly and helpful. This was our final stay in Jaoan and it was most enjoyable.
Leisure Friends
8/10
Excellent
16 Nov 2025
Nancy
Large room with a sofa.
Leisure Family
10/10
Exceptional
05 Nov 2025
Toshiko
Clean room, friendly staffs and easy access to shops.
10/10
Exceptional
17 Oct 2025
Akiko
great staff and nice breakfast.
Comforting room and lounge
Leisure Family_with_children
8/10
Excellent
12 Oct 2025
Julie
Stayed here for convenience for the Moto GP in Motegi. The hotel is attached to the train station and a shopping mall. The Motegi coaches pick up at the back of the hotel so very convenient.
Breakfast had some western food available. Would have been nice to have coffee or black tea available in rooms.
Partner
10/10
Exceptional
04 Oct 2025
William Keith
Room and amenities were excellent, clean and tidy. Breakfast was also excellent, extensive selection, comfortable location.
Easy access to Utsunomiya station and shopping district.
Leisure Self
10/10
Exceptional
23 Mar 2025
Rumiko
It was a great stay.
10/10
Exceptional
09 Jan 2025
Tin Hing
This is one of the best hotels I have ever lived in Utsynomiya. I visit to Utsynomiya once a year, and it is hardly find an affordable while comfortable hotel. Finally, I am able to find one. Highly recommend this hotel. I stayed in this hotel for three nights. Room is spacious.The hotel itself is convenient as it is located nearby the JR station. Staff are helpful and polite. There are many options in the breakfast buffet. I will choose to stay here again.
Partner
10/10
Exceptional
06 Jan 2025
Shuko
Always quiet and wonderful stuff this hotel! See you next time soon
Leisure Self
8/10
Excellent
22 Dec 2024
Aivie

Convenient location

Location is convenient. Hotel is good, no complain.
Friends_and_family Family
8/10
Excellent
05 Dec 2024
Crina

Excellent value for money

Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work.
Business Self
10/10
Exceptional
05 Nov 2024
Rebecca
Thank you for a welcoming and great experience
Leisure Partner
6/10
Pleasant
30 Oct 2024
Emily
I chose this hotel because I wanted to stay at a somewhat decent hotel close to the train station. It was very convenient since it was literally at the train station and close to many shops and restaurants.

The room was quite small and had no bells and whistles, but it's what I expected. The room was clean which was most important to me. My only complaint about the room was that there were only two pillows — one for me and one for my husband. So, sleeping wasn't very comfortable.

In terms of the staff, I felt like they did their job but I didn't get the type of customer service that I was used to at other hotels where I stayed in Japan. This is why I rated it as average.

The highlight of this hotel, however, was that there is a nice , roomy lounge area. It was perfect since I had family visiting and I obviously couldn't host in my room. Coffee was also available in the lounge.
Leisure Partner
10/10
Exceptional
15 Oct 2024
Anne Kathlene
Been to 10 hotels for my holiday here in Japan but this is the best so far!
Leisure Partner
6/10
Pleasant
06 Oct 2024
Kalyani
Great Location and good amenities. Our room (406) had a very weird layout with the bed against the wall which made it impossible for the second person to get off the bed without disturbing the other. Also, had to go up a step to get into the toilet. Not sure how other rooms are configured.
Leisure Partner
10/10
Exceptional
23 Sep 2024
Yuju
就在車站旁非常方便
Leisure
10/10
Exceptional
29 Aug 2024
Neil
Rooms are comfortable & clean. Excellent breakfast.
Business
10/10
Exceptional
18 Aug 2024
Dean
Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance.
Business_and_leisure Family
6/10
Pleasant
16 Aug 2024
Zelle
It was convenient place for travelers. But uncleaned room. A lot of hairs. Bunch of hair with the hair blower.
10/10
Exceptional
13 Aug 2024
Jean

Great location. Great stay.

Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure.
Friends_and_family Family
10/10
Exceptional
26 Jun 2024
Naoko
We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Leisure Family
10/10
Exceptional
23 Jun 2024
Shuko
We stayed residence room which has a small sink, refrigerator and even washing machine. It was very quiet even right next to a train station. We love it and would love to come back
Leisure Family
10/10
Exceptional
27 May 2024
Takeo
Good !
10/10
Exceptional
03 May 2024
Yuri
Excellent hotel. Get the breakfast - it's very good, especially the japanese option
Partner
8/10
Excellent
01 May 2024
Hak Kwong
Conveniently located; efficient check-in; spacious room; helpful staff
Business_and_leisure Partner
10/10
Exceptional
10 Apr 2024
Robert
Room was nice, spacious and at a reasonable price.
Leisure Self
10/10
Exceptional
28 Mar 2024
Dean
Convenient location at Utsunomiya station overlooking Shinkansen lines.
Family
8/10
Excellent
17 Mar 2024
Verified traveler

Convenience Convenience Convenience

The location of the hotel is perfect. Everywhere is walkable, with a variety of different shops and restaurants around. The check in and check out service needs improvement, as I would prefer staff to assist with the process and not rely on a full self service. The coin laundry is also easy to use, but probably not enough for the amount of rooms. Would be good if the TV could check the status of the laundry cycle. Other than that, would recommend this hotel if you visit Utsonmiya.
Friends_and_family Family
8/10
Excellent
17 Mar 2024
Mark

Clean and Conveniently Located

This hotel is within walking 5 minute distance from the key public transport within Utsonmiya. From the JR station, to the light rail and key buses. You can enter the hotel directly through the station or the ground level. There are also some department stores directly across road. The service though, needs some improvement. For example, the check in system promotes self service. Even though 2-3 staff at the counter, they cannot check any one in, but instead guide you to the machines. There also know limited English, in particular when you are trying to ask them to clear the laundry machines via the phone. Saying that, the hotel is very clean and looked quite new. Will recommend people to stay.
Friends_and_family Family
8/10
Excellent
11 Mar 2024
Bhuwan
perfect location and friendly staff had a nice stay
Leisure Self
10/10
Exceptional
03 Jan 2024
Jeff
Great place to stay
Business_and_leisure Self
10/10
Exceptional
05 Nov 2023
Lin
Convenient location and good amenities. Recommended for anyone travelling to Tochigi prefecture needing a place with accessible transportation options.
Leisure Partner
10/10
Exceptional
21 Sep 2023
AMRIT
Connected to Utsunomiya station and super convenient to get around.
Business_and_leisure Partner
6/10
Pleasant
12 Aug 2023
Himiko
Hotel area is convenient and safety
Leisure
10/10
Exceptional
04 Jul 2023
Tomoko

Very Nice

Very nice!
Friends_and_family Family
10/10
Exceptional
02 Feb 2023
VICTOR

JR East Mets in Utsunomiya

For a most reasonable price this was an excellent choice. Helpful staff, clean, and larger than expected room (for a Japanese business hotel). Will stay again on another trip.
Business
4/10
Poor
19 Jan 2023
Fred
Room is quite small.
Business Family
10/10
Exceptional
15 Aug 2022
Koji
Very nice

Business_and_leisure
8/10
Excellent
09 Oct 2020
Gyeongsuk
It was nice staying there and I enjoyed sightseeing around Utsu
Self
8/10
Excellent
25 Jan 2020
Masanori
The location was so convenient.
Partner
10/10
Exceptional
28 Jul 2026
takuma
清潔で、宇都宮を訪れる際には利用させていただいています。
10/10
Exceptional
15 Jul 2026
Minoru
ひと1人で泊まるなら十分すぎる広さです
デスクも大きくて仕事で出張の方にはパソコン作業もしやすいと思います
アメニティも必要なものをフロントから部屋に持っていくのでムダがないなと思ってます
Self
10/10
Exceptional
07 Jul 2026
Atsuko
フロアは清潔で静かで過ごしやすく、とても良かった。
Friends_and_family Friends
10/10
Exceptional
03 Jul 2026
FUKUCHI
非常に快適に過ごせました
ありがとうございました
10/10
Exceptional
27 Jun 2026
masahiro
特にありません
Self
6/10
Pleasant
21 Jun 2026
Kumiko
部屋にベッドとテーブルを置いてみた、という感じの部屋でした。テレビだけやたらデカいけど、冷蔵庫は開けにくいし、ちょっと使いにくい部屋でした。
結構高い部屋だったのに、残念。
Family_with_children
10/10
Exceptional
08 Jun 2026
Tiago Kenji
good hotel
Self
6/10
Pleasant
07 Jun 2026
TAKAYOSHI
駅直結のロケーションは素晴らしいが、
エクストラベッドがあまりにも小さくて大変だった。
接骨院の施術台みたいな、幅の狭いベッドで、寝返りできないほど小さい。
子供でも寝返りしたら落ちてしまうので危ないし
大人の私は全然寝られなかった。

このエクストラベッドはありえないと思う。
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
takuma
綺麗な部屋で良かったです。
ありがとうございました。
10/10
Exceptional
31 May 2026
Yukari
私が泊まったホテルで1番清潔感、高級感がありサイコーでした。
JRのホテルだけあって鉄道や新幹線が間近に見れて良かったです。
Partner
8/10
Excellent
15 May 2026
Akemi
2泊3日の滞在でしたが、スタッフの方の対応も良く、部屋も綺麗に清掃されていて気持ち良く過ごす事が出来ました。
Family
10/10
Exceptional
06 May 2026
Takuya
立地よく綺麗なホテルで満足。ジムも設備は少ないものの、ビジネスホテルレベルでは十分で非常に満足できた。
Family_with_children
10/10
Exceptional
29 Apr 2026
Yuno
飯店乾淨寬敞。早餐雖然種類不多,但有加入當地的食材,感覺有用心。staff也都很親切。整體體驗很不錯。
Friends
10/10
Exceptional
28 Apr 2026
Hiroyuki
晩御飯は近くのお店で宇都宮餃子を梯子で美味しくいただき、ゆっくりホテルで身体を休められました。翌朝は2時間ディスクワークに集中でき、おかげさまでスピード感をもった仕事が達成できました。ホテルスタッフさまと環境に感謝いたします。
Business
10/10
Exceptional
28 Mar 2026
YUJI
食べてません。
利用いていません。
Business
6/10
Pleasant
23 Mar 2026
Yoshie
客室はとても綺麗ですが、フロントの女性は笑顔もなく、ホテルのフロント係りとは思えませんでした。
8/10
Excellent
09 Feb 2026
Yui
部屋も広くて綺麗でよったです。
Leisure Family_with_children
8/10
Excellent
08 Feb 2026
Naoto
キレイで設備も整っている。
テレビにタイマーがかけられれば完璧。
Business
8/10
Excellent
10 Jan 2026
?
ジムがあるのがいい
Leisure Family_with_children
10/10
Exceptional
02 Jan 2026
Kiyomi
清潔、スタッフさんも好印象!

ラウンジがのんびりできてよかったです
Leisure Family
8/10
Excellent
01 Jan 2026
Satoru
スタッフが丁寧でした。
10/10
Exceptional
21 Dec 2025
HAJIME
客室はいつも綺麗。
宇都宮市では一番のおすすめです
8/10
Excellent
19 Dec 2025
Takazumi
部屋が綺麗
部屋へのアクセスがエレベーターだけなので混み合う
Business
8/10
Excellent
18 Dec 2025
mankon
객실이 깨끗하고 직원이 매우친절함
Friends_and_family Family
8/10
Excellent
15 Dec 2025
Tsunaki
気持ちいい対応でした。逆に迷惑かけてすいませんでした。
Business Self
10/10
Exceptional
08 Dec 2025
HAJIME
とてもキレイな部屋でした
10/10
Exceptional
17 Oct 2025
toshiya
駅から近くて便利です
Leisure Partner
10/10
Exceptional
13 Oct 2025
Yuki
トイレが少し古いように感じた。廊下が歪な形(部屋の配置が特殊?)をしていて面白い。ペデストリアンデッキで駅直結。かなり快適に過ごせた。
Business_and_leisure Self
8/10
Excellent
07 Oct 2025
Tatsuro
コンピューター化されており、便利ではあるが、年寄りには、使いずらい。相談しにくい。領収書の発行はどうすればよいのか、ホテルとの交渉ではできないとのこと、貴社からの返事を待ちます。
10/10
Exceptional
25 Sep 2025
Tsugutoshi
朝食は頂いておりません。買い物がとても便利でした。
Friends_and_family Family
6/10
Pleasant
15 Sep 2025
Makoto
よかったです✨
10/10
Exceptional
08 Sep 2025
??
非常に良い
10/10
Exceptional
02 Sep 2025
Fung Yee

很好的住宿體驗

性價比高酒店,房間乾淨寛躺,連接車站,食店及商場。
Business
8/10
Excellent
02 Sep 2025
Verified traveler

清潔です

特に良い点も悪い点もありません。チェックイン・チェックアウトが自動化する中、どこもこのような感想になっていくかもしれません。
Self
8/10
Excellent
01 Sep 2025
Megumi
お茶セットが収納してある場所のガラス扉がプッシュしても開かなかった。開きかたが別にあるのか?
Business
10/10
Exceptional
19 Aug 2025
Miyako
いろんな種類の入浴剤が選べてよかったです
Leisure Family_with_children
6/10
Pleasant
14 Aug 2025
yuko
餃子店の対応がよくなかった
6/10
Pleasant
20 Jun 2025
HIROKI
料金の割には普通だった
10/10
Exceptional
07 Jun 2025
Naoki
駅近くて非常に便利です。
Leisure Partner
8/10
Excellent
01 Jun 2025
Li
とても便利です
Business
10/10
Exceptional
01 Jun 2025
Takayuki
駅から外に出なくてもホテルに行ける。
Leisure Family
10/10
Exceptional
27 May 2025
KAZUYA
急な体調不良で起き上がるのも辛く、夫は先に帰宅し私はもう一泊したいとお願いしたらシングルのお料金でツインの部屋をそのまま使ってよいとのことで助かりました 本当に動くのが辛かったので嬉しかったです スタッフの方も優しくタオルや寝衣やお水の交換にきてくださりこれにも助けられました 一泊ひたすら安静にできて翌日無事に帰宅できました 
本当にありがとうございました
次に宇都宮に来るときも是非こちらのホテルに宿泊したいです そのときはまたよろしくお願いします。
Leisure
10/10
Exceptional
17 May 2025
SHOKO
エキナカというか駅直結という利点が強みでとても便利です。また、宿泊者限定のラウンジの雰囲気がとてもよく、のんびりコーヒーが飲めてよかったです。チェックアウトしてからも当日限りで数時間でも引き続きラウンジ利用できると嬉しかったですね
Leisure Family
8/10
Excellent
08 May 2025
YI-JUI
方便,可從二樓經百貨公司前往車站,不受下雨/下雪影響。
Leisure Family
8/10
Excellent
08 May 2025
YI-JUI
房間以東北的等級來說算大,Residential Twin提供房內的洗衣機、微波爐和流理台算是方便。
早餐選擇少但品質不錯。
Leisure Family
10/10
Exceptional
29 Mar 2025
Yukari
綺麗なホテルでした!朝食もすごく美味しかったです。ありがとうございました。
また宇都宮で宿泊する際は利用させていただきます!
10/10
Exceptional
04 Mar 2025
JAY
最高
Business Self
10/10
Exceptional
27 Feb 2025
??
清潔でスタッフの方の接客も丁寧で快適に過ごせました、
8/10
Excellent
25 Feb 2025
Verified traveler
何度も利用しているがいつも快適、とても静かで落ち着けます。
Business
10/10
Exceptional
10 Feb 2025
?
チェックイン、チェックアウト共に機械で行えて便利でした。
Leisure
10/10
Exceptional
09 Feb 2025
Takamasa
駅近で便利
Business
8/10
Excellent
08 Feb 2025
??
ダブルの部屋に二人で利用、椅子が3つあったので便利に使いました。
Leisure Partner
10/10
Exceptional
31 Jan 2025
Yuya
快適に過ごせました。
10/10
Exceptional
11 Jan 2025
Masatoshi
good
10/10
Exceptional
04 Jan 2025
Verified traveler
チェックインの対応も以前に比べて改善され良かったです。せっかく客と接する機会なのにそれを放棄する仕組みは愚かだと思います。センスの無い経営者がコストのみの視点で発想するとこうなるという悪い例と思います。結局、チェックインマシンを設置したのに、チェックインの担当スタッフも常時置かざるを得ず、客にも不便を感じさせてホテルの評価を落とし、何がしたいのかよく分からない。
客室は雰囲気、コンディション等全般的に良いです。従業員の方々も素晴らしい。ただし室内の24時間換気扇の音が気になりました。夜中にもかかわらず部屋の変更を申し出て頂き、部屋を変えましたが、その部屋の換気扇の音も同じでした。換気扇が寝室内上部、エアコン横についており、音がわかりやすいのだと思います。24時間換気はバスルームのみで良いのでは?結局耳栓つけて寝ました。家族が寝る別の部屋は、換気扇が同じ場所にありながら音が気にならないレベルで、部屋によっても違うようです。
Friends_and_family Family
8/10
Excellent
21 Dec 2024
Hiroo
駅直結で利便性が高い。
部屋が広くゆったりしている。
Leisure Family_with_children
10/10
Exceptional
07 Dec 2024
CHIKA
また来年も利用させていただきます
Business_and_leisure Self
10/10
Exceptional
05 Dec 2024
Naoki
お部屋が一部屋ずつ独立しているように感じる、余裕をもった設計です。部屋の内部もゆったりとした設計になっていました。駅にほぼ直結しているような感じで便利です。
Business Self
8/10
Excellent
27 Nov 2024
Katsuyuki
フロアのデザインが良い。
Leisure

Location & surroundings

JR-EAST HOTEL METS UTSUNOMIYA
1-23 Kawamukocho, 1-23, Utsunomiya, Japan

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JR-EAST HOTEL METS UTSUNOMIYA

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