HB
Half Board
Usually includes breakfast and one additional meal.
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Best Western Plus Plaza Florida & Tower
Guanajuato · Mexico
Avenida Guerrero Y Cedro Col. Jardines De IrapuatoView location
8.4/10Excellent848 Reviews
Cleanliness8.2/10 8.2
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition7.6/10 7.6
Location10.0/10 10.0
Neighborhood8.2/10 8.2
Amenities8.0/10 8.0
See all ratings- Business hotels
- Hotels with charm
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western Plus Plaza Florida & Tower
The Best Western Plus Plaza Florida & Tower embodies Irapuato's rich tradition of hospitality. A leading service provider in Guanajuato, the hotel is renowned for its personalized attention.
Strategically located in the Zona Dorada, the city's financial and hospitality center, it offers easy access to destinations like Celaya, Salamanca, Leon, Guanajuato City, and San Miguel de Allende. The hotel boasts modern facilities and a unique horizontal architectural design, creating a distinctive atmosphere.
Whether you're visiting for business or leisure, or planning an event, banquet, congress, or convention, the Best Western Plus Plaza Florida & Tower offers a comfortable and convenient stay.
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A stay at Best Western Plus Plaza Florida & Tower places you in the heart of Irapuato, steps from Irekua Park and Sergio León Chávez Stadium. This spa hotel is 1 mi (1.5 km) from Lienzo Charro Ignacio León Ornelas and 1 mi (1.7 km) from Fuente de los Delfines.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Irekua Park
0.1 km / 0.1 mi
Sergio León Chávez Stadium
0.3 km / 0.2 mi
Lienzo Charro Ignacio León Ornelas
1.1 km / 0.7 mi
Museum of the City
1.9 km / 1.2 mi
Cathedral of Irapuato
1.9 km / 1.2 mi
Fuente des Aguas Danzarinas
2 km / 1.2 mi
Fuente de los Delfines
2 km / 1.2 mi
Templo del Hospitalito
2.1 km / 1.3 mi
Irapuato City Hall
2.2 km / 1.4 mi
Sanctuary of Our Lady of Solitude
2.3 km / 1.4 mi
Plaza Jacarandas
2.4 km / 1.5 mi
Fragaria Shopping Center
2.8 km / 1.7 mi
Plaza Delta
2.8 km / 1.7 mi
Gran Aria Shopping Center
3.3 km / 2.1 mi
Plaza Cibeles Mall
3.3 km / 2.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 50
- Number of floors (main building): 9
- Suites: 6
- hotel
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Transfer serviceExtra charge
Show 30 more facilities & services
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Multilingual staffExtra charge
- Air conditioning in public areas
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- ShopExtra charge
- Terrace
- Concierge
- GymExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Conference room
- Meeting room
- PhotocopierExtra charge
- Business centreExtra charge
- Outdoor freshwater pool
- Sun loungers
- TV lounge
- SaunaExtra charge
- Steam bathExtra charge
- MassageExtra charge
- Beauty salonExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room GRANDRoom • GRANDROO.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
Room GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH AIR CONDITIONINGQUADRUPLE • WITH AIR CONDITIONINGQUA.AC
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH AIR CONDITIONING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
QUADRUPLE WITH AIR CONDITIONING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH AIR CONDITIONING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.AC
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Desk
- Alarm clock
- Wi-fi
- Wake-up service
- Ironing set
Facilities with extra charge
- Hairdryer
- Safe
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
DOUBLE KING SIZE BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Cable TV
- Desk
- Alarm clock
- Wi-fi
- Wake-up service
- Ironing set
Facilities with extra charge
- Hairdryer
- Safe
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDS • 1 Bedroom • 28 m²QUA.2B
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Cable TV
- Wi-fi
- Wake-up service
- Alarm clock
- Desk
Facilities with extra charge
- Safe
- Hairdryer
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
QUADRUPLE TWO BEDS
Room photos
12 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B
Room amenities
- Ironing set
- Cable TV
- Wi-fi
- Wake-up service
- Alarm clock
- Desk
Facilities with extra charge
- Safe
- Hairdryer
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKINGDBL.EJ-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
DOUBLE EXECUTIVE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus Plaza Florida & Tower
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Best Western Plus Plaza Florida & Tower
100
reviews shown
Eduardo
Friendly staff
Jose Luis
Breakfast was 11 of 10
Aida E.
Breakfast, Air conditioning
Veronica
Todo el servicio estuvo bien!
alvaro
Good location walking distsnce to irekua park, close to historic down town
Rafael Contreras
El hotel muy tranquilo, el staff es extraordinario, todos muy amables y útiles, las habitaciones cómodas, solo el baño es muy pequeño, pero la verdad todo excelente
Efrain
Hotel muy limpio y el desayuno continental excelente con la señora que prepara ahí mismo un omelette o huevitos al gusto de lo mejor. Los meseros y todo el personal desde la llegada con una atencion excepcional. Definitivamente recomiendo el lugar.
Sergio
This is a very nice hotel
Sergio
Its veri nice
Sergio
This a nice places for vacations is very clean
WALTER
THE PROPERTY IS NICE GOOD SERVICES
Maria
La comida
William
Delicious breakfast, will be nice is they could be hitting more. Comfortable beds and pillows, everything clean.
Kelvim
Hotel is great, is my go to whenever I am in the Irapuato area. There seems to be just one working elevator so in mornings getting up and down the rooms could be a little of a wait. Best of all I think is the underground parking which is very safe.
Verified traveler
Our ac wasnt cooling, the cable didnt work, and there was a lamp we needed fixed but when reported they just said they would send the technician the next day but no one ever came
Verified traveler
Two star hotel all around.
William
We appreciate the hospitality we received. The food are delicious and clean. The manager and his staff are kind and helpful. We will comeback
alvaro
Great place to stay
Rosa
Great location everything is walkable distance, the grocery store near by is very practical, my only complaint would be the shower curtain was very old and the bed lines were worn down
Alvaro
Everything was outstanding, staff very polite, knowledgeable, and helpful, restaurant staff very kind and on top of the seevice.
Very highly recomended.
Very highly recomended.
Genoveva
Inconvenient - luggage had to be carried u & down steps at entrance
Juan
Property needs lots of improvements . Many common areas are in bad condition.
Sandra
The rooms are always dirty, hair was always on the floors. The towels were old, nasty they had stains on them. The comforters had stains on them. The rooms were always muggy. The property in general needed a complete remodel.
Ana maria
Accesible en todos los ámbitos tanto económico como localización, staff muy amables y con muy buena actitud, instalaciones limpias y seguras.
Miguel
Hi isn't my 1st in this facility always treated god the personal is very dedicated that's why im coming back.
Martha
Spiders on rooms
Frank
Unclean room.
Their rooms were not cleaned or vacuumed everyday. We saw the same piece of paper on the floor for 3 days. My wifes feet got dirt on them from the rug. Cleanliness was terrible.
Gabriel
Recepcinostas un mal caracter
Isabel Ximena
The property is old and rundown. The only thing that was worth it was breakfast because the restaurant staff was incredible kind and the food was ok
Jose g
Was another great experience ,,,good location and great people
Monica
really nice place and close to go any where on downtown
Julian
Very friendly staff and nice
Roxanne
Excellent option if you’re staying in Irapuato, it was very close to many things. Thank you very much. I had a good stay
Guadalupe
This is the right place if you are just looking for a place to sleep.
Jose
i enjoy my first day here in GTO ,simply because is my Honeymoon.there for everything is beautyfull...no bad reviws
WALTER A
the room the has to replace the carpet the are dirties and
old
old
Felipe
Is under construction!!! The coffee was awful!! The first impression is good, however when you start to use the hotel you find out that there is no maintenance what so ever !! I was in a nonsmoking room!! However at the light switch on the side of the bed someone burned the switch with a cigarette!!! Every piece of furniture was very old; the toilet seat was bigger than the toilet, the shower drain girl was loose, the hair shampoo it was refilled, and extremely poor quality!!! Lack of cleaning though out, just one elevator was working, in one word Disappointing!!!
William
I like the location convenience, the cleanliness, the security, the foods and friendly staff.
Araceli
Great I love
William
The Tower was in a very good and quite location
Alex
Good place to stay
gustavo
Grate location , carpet in room an hallways smell bad , check in ok , change room becouse toilet didnt work
Verified traveler
This is one of the worst hotels I've stayed.
Really, really dirty. The sheets, pillows and covers had stains, lights were not working properly, a closet very dusty, TV remote wasn't working. Breakfasts was 45 late from the time they promised.
It was relatively cheap, even though it was not worth it. The cleaning something they should really fix.
Really, really dirty. The sheets, pillows and covers had stains, lights were not working properly, a closet very dusty, TV remote wasn't working. Breakfasts was 45 late from the time they promised.
It was relatively cheap, even though it was not worth it. The cleaning something they should really fix.
Verified traveler
Front of hotel was dirty, pool was dirty, everything else was ok restaurant,front desk everybody was very helpfull.
Verified traveler
Receptionist was very profesional, on my arrival the hotel entrance was very dirty and there was a homeless lady at the entrance.
Jose
The internet service was terrible, and it was one of my priorities, thats the reason for this poor review.
Ed
Liked the service and the way the staff treated me, great place to stay 😊
Verified traveler
it was a nice week over there so quiet and so clean they have a good food and coffee all the time and i love the area it's quite too 🌛😴👍
Eliza A
Horrible and rude manager
Horrible, personnel is very rude, do not stay here.
Verified traveler
I liked that it is centric near everything... the building is not all that shows on pictures but what I liked the most is the people that work there, all super professional and nice customer service.
Verified traveler
Se me hizo un lugar muy excelente el servicio fue espléndido y eficiente el cuarto bien limpio y la Señorita Leticia en el Lobby muy agradable le doy un 10 de recomendación todo excelente
Aida E.
Great family hotel in great locstion and affordabl
Second time staying at Best Western Hotel, friendly employees, great location, clean, good breakfast, I will comeback soon and stay at Best Western.
Maria
Amazing
Fantastic service especially our breakfast! Thank me. salvardor for his awesome service during breakfast time ...
Gerardo
Average,BUT.
Everything was an average,but we had a cold water at 4:00 am the last day.
Verified traveler
This hotel is very outdated and doesn't seem to have had any money put back into it. I needed a gym and ALL the equipment was broken. Breakfast was not good.
Hilda
Bugs, hair and dirty bedding. Th hotel is open and it hets really wet and slippery in the hallways. Asked for a refund and never received it. HORRIBLE
Nacho
Good and the staff excellent special the cleaning people very helpful and respectful people
Hector
Great hotel
Was there for a trip to visit family and this hotel was very close to everywhere I wanted to go. Very clean and staff was always there to help. I would definitely recommend it and I will stay theee for sure. Free continental breakfast was superb.
William
Very nice hotel. Excellent service. Very good location and convenient to everything. I plan to stay there in the future.
Miguel
Nice and comfortable , good location in a centric area
Cindy
4-28-2017
The hotel is in a good location for restaurants to eat. The room needs to be update. The room that we stayed tmit was to loud from the traffic from thw street. And employees were working outside of our room. The hotel is big and they give us a room all the way back for the people who bring their cars can park their cars right after the door of the room but we did not bring a car and we always had a car in our door going out at night and coming in early morining.
Tony
Business trip hotel
Nice place to stay if traveling on business and don't want to pay twice as much per room at typical hotels in area. Restaurant in hotel. Airport shuttle available for a modest cost.
William
Nice service, nice foods and clean.
The hotel is confortable. The food delicious and the service people very kind. We will comeback.
Verified traveler
The location was perfect. The property was nice.
Verified traveler
Staff always made us feel very welcome.
Hotel was very nice. Staff always made you feel welcome. Food was great. Enjoyed our stay at the hotel. It was right next to everything in walking distance.
Iraki
Nice hotel in good location.
The hotel is located in a good area close to downtown. Almost in front of it there is a park and the stadium for the city's professional soccer team. Also, in front of the hotel is a main stop for several bus routes that will take you to downtown and to the intercity bus terminal. The breakfast buffet is good and varied. The staff is courteous and always willing to help.
Jonathan
very old and beat up hotel
Definitely get what you pay for - the room was cheap but it was ugly and very old. There was no hot water the day I was checking out too so the last memory I have is of a very cold shower...
Terence
1st trip
it was a nice stay
Jorge R
Hotel has Party / Ball Room not or badly insulated against sound. We had to ask to be moved to other room due the loud noise we had in the Executive room. It was like we were in the middle of the party. I claimed for a reduction in price, since the room, regardless had a King bed, was inferior from my point of view. the girl at the desk told me I should arrange that with Expedia, I replied that she had wrong information because I did hire with you and se replied back that either way she can not do anything and her manager would be available till Sunday. On the other hand, this is an old hotel which everybody in town knew as just Plaza Florida since at least 30 years. I do not recommend this hotel and of course I will never stay again.
Thanks for your concern. Jorge R Rocha
Thanks for your concern. Jorge R Rocha
Verified traveler
Old, outdated, smelled.
This hotel is old and outdated. The a/ c units are loud and annoying. They keep plastic covers in the drain holes in the shower and under the sink, because if not you get this horrible smell of raw sewage. I wouldn't recommend hotel.
alex
nice hotel nice room nice bed
confort room confort bed nice hotel and staff clean
Senora
Hotel area
The area was a distance from the Mercado downtown shopping area. There was no pretty landscape. The hotel was clean and attractive on the inside. staff friendly. Don't try to shop in the hotels botique Tulepines store. The merchandise is to see only. I tried to buy a set of chickens for 4 days. The staff said there was no price tag and they would find out from the owner. After asking each morning about the chickens they said they had been sold to a lady who was picking them up. The only thing for sale in the store were the mints! That was a run around I didn't like. The restaurant was food was good and reasonable.
john
business
Good business trip.
Verified traveler
very good location and nice people a little bet noise on morning .
Verified traveler
Affordable but very noisy
The hotel location is in the center of Irapuato
Pros:
- reasonable pricing
- room size
- room cleaning condition
Cons:
- Very Noisy
The AC is very loud
Everyday from 8pm to 11pm in the atrium, there is a DJ playing a keyboard hooked to a very loud sound system. It is completely filling the bedroom of loud music (louder than the TV in fact...)
By the way, there was no audience so I doubt that this loud music is really appreciated by the hotel guests.
The basic expectation of an hotel is to provide a quiet room so the guests can rest and sleep especially when you have to at 5:30am to catch a plane.
Pros:
- reasonable pricing
- room size
- room cleaning condition
Cons:
- Very Noisy
The AC is very loud
Everyday from 8pm to 11pm in the atrium, there is a DJ playing a keyboard hooked to a very loud sound system. It is completely filling the bedroom of loud music (louder than the TV in fact...)
By the way, there was no audience so I doubt that this loud music is really appreciated by the hotel guests.
The basic expectation of an hotel is to provide a quiet room so the guests can rest and sleep especially when you have to at 5:30am to catch a plane.
Eduardo
Muy funcional y la ubicación muy buena, el personal es muy maable
Maricarmen
Excelente ubicación!!!...
Maria del Carmen
Habitación limpia y personal amable y atento
LORENA MENDEZ
Desayuno y atención muy buena
Paulina
Habitación limpia y buen desayuno
Marcos
Todo bien. Recibes lo esperado.
Elizabeth
La ubicación del hotel en una de las avenidas que atraviesa la ciudad de Irapuato de norte a sur (avenida Vicente Guerrero) es muy buena porque para el viajero en su primera visita agiliza su llegada al centro histórico ya sea caminando o con el transporte local. Además que cuenta con la cercanía del bello parque Irekua.
Reymundo
Habitación muy limpia y el personal de recepción muy atento y servicial en especial me ayudó mucho la Sra. Lety para mis facturas.
Alfredo
La estancia en general fue buena. El servicio excelente. El personal muy atento. El único detractor es que el hotel en general ya está algo viejo. Y en algunos aspectos no tiene el mantenimiento o renovación necesaria.
Pero sin llegar a ser problema.
Pero sin llegar a ser problema.
Juan Jose
UN HOTEL COMODO, CENTRICO, PERO YA VIEJO, LA ALFOMBRA, MUEBLES DE BAÑO, YA VIEJITOS. SUGIERO UNA REMODELACION
Cristina
Muy bien ubicado
LORENA MENDEZ
Personal muy amable .. limpio y todo céntrico
Fernando
La propiedad ya tiene sus años, sin embargo lo mantienen aseado y con buen aspecto, hacia mucho calor y se entijaba la piscina y ahí si me fallaron de muerte, esa estába sin mantenimiento, con muchas hojas y el agua dudosamente tratada, pero mi estancia en general fue buena y omitiendo la piscina lo recomiendo para pernoctar en Irapuato
Roberto
Habitación muy cómoda y se siente como en casa. Recomendado.
Salo
Excelente lugar, la mejor opción si vienes a Irapuato.
Salo
Increíble el cambio positivo que hay en este hotel desde la primera vez que me hospede aquí; el gerente del hotel sin duda lee las opiniones de los huéspedes y da instrucciones a su personal para mejorar. El trato desde el check in hasta el check out es muy bueno y el hotel en general ha mejorado sus servicios. MUY RECOMENDABLE venir a hospedarse aquí.
Raymunda
La habitación necesita una renovación de urgencia. El baño antiguo, toilet rosa…???. En la regadera sale el agua por todos lados menos por donde debe de salir, coladera tapada y casi nadas ahí. La alfombra y cabeceras súper mugrosas. La mesa la tuve que limpiar para poder comer pirque estaba polvosa. Mala experiencia sobre todo que reservas en línea y creo que te dan la peor de las habitaciones
Hector
Falta atención en el desayuno y sobre todo en ocasiones no están los platillos listos y solo tienen pocas cosas
Salo
El personal del restaurante y las recamareras son quienes salvan de alguna manera todas las deficiencias del resto del personal; en recepción son muy ineficientes y las habitaciones tienen muchos desperfectos. Eso si, bien ubicado y la opción más barata de Irapuato.
Raúl Martin
Gracias
Christian
Colchon y almohadas incomodas
Internet pésimo
Instalaciones descuidadas
Alberca fría
Internet pésimo
Instalaciones descuidadas
Alberca fría
LILIAN MADERO
Las toalla del hotel están deshilachadas
Gisela
La habitación es cómoda y con lo necesario para descansar. El hotel es muy tranquilo y con excelente ubicación.
Gisela
La habitación es muy cómoda y con los servicios necesarios para descansar.
Miguel Angel
La habitación estaba completamente limpia, muy cómodas las camas, y el servicio muy bueno.
Location & surroundings
Best Western Plus Plaza Florida & Tower
Avenida Guerrero Y Cedro Col. Jardines De Irapuato, Irapuato, Mexico
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Best Western Plus Plaza Florida & Tower
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