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Best Western Brome Grange Hotel

Suffolk · United Kingdom

Norwich Road BromeView location

7.6/10Very good419 Reviews
Cleanliness7.8/107.8
Service8.2/108.2
Comfort7.6/107.6
Condition7.2/107.2
Neighborhood7.4/107.4
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Brome Grange Hotel

The Best Western Brome Grange Hotel is perfectly perched on the Norfolk/Suffolk border, in the Village of Brome. Wrapped up in four acres of grounds, you will be hidden away between the cities of Norwich and Ipswich, with some of England's most superb scenery within easy reach.

This 16th Century former coaching inn is as cozy as they come! Located in small village surroundings near Diss in Suffolk, this hotel has been revamped to bring the character and charm of the original building back to life.

Read more about this hotelShow less

Located in Eye, Best Western Brome Grange is in a rural location, within a 5-minute drive of Diss Golf Club and Scole Pocket Park. This hotel is 2.1 mi (3.4 km) from Frenze Beck Nature Reserve and 2.2 mi (3.5 km) from Victoria Centre Retail Park.

Make yourself at home in one of the 40 guestrooms featuring DVD players. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 12 per person
    • Pet fee: GBP 10.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Diss Golf Club 2.3 km / 1.4 mi
Scole Pocket Park 2.5 km / 1.5 mi
Little Green Wedding Barn 3 km / 1.9 mi
Frenze Beck Nature Reserve 3.5 km / 2.2 mi
Victoria Centre Retail Park 3.5 km / 2.2 mi
Diss Library 4.7 km / 2.9 mi
No 8 Marketplace 4.7 km / 2.9 mi
Diss Museum 4.8 km / 3 mi
Diss Town Council 4.8 km / 3 mi
Diss Mere Wildlife Garden 4.8 km / 3 mi
The Corn Hall 4.9 km / 3 mi
Dickleburgh Moor 8 km / 5 mi
Bressingham Steam and Gardens 8.3 km / 5.1 mi
The 95th Bomb Group Hospital Museum 8.6 km / 5.4 mi
The 100th Bomb Group Memorial Museum 8.9 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 44
  • Number of floors (main building): 2
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room serviceExtra charge
Show 26 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Fireplace
  • Hotel safeExtra charge
  • Lift access
  • Garden
  • Terrace
  • GymExtra charge
  • Luggage room
  • BarExtra charge
  • Restaurant: 1
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR KING BEDTRIPLE • SUPERIOR KING BEDTPL.KG-SU

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    TRIPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Best Western Brome Grange Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Alarm clock
    • Hairdryer
    • DVD player
    • Wi-fi
    • Ironing set
    • Radio
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable3 photos

    Best Western Brome Grange Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Alarm clock
    • DVD player
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKING • 1 BedroomFAM.NM-4
    FAMILY ROOM NON SMOKINGPhoto unavailable3 photos

    Best Western Brome Grange Hotel

    FAMILY ROOM NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR NON SMOKINGDouble or Twin • SUPERIOR NON SMOKINGDBT.SU-NM

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    Double or Twin SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Best Western Brome Grange Hotel

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • DVD player
    • Housekeeping
    • Desk
    • Alarm clock
    • Wi-fi
    • Safe
    • Ironing set
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Best Western Brome Grange Hotel

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Radio
    • Ironing set
    • Living room: 1
    • Wi-fi
    • DVD player
    • Alarm clock
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR NON SMOKINGTRIPLE • SUPERIOR NON SMOKINGTPL.SU-NM

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    TRIPLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIOR • 1 BedroomFAM.SU-5
    FAMILY ROOM SUPERIORPhoto unavailable3 photos

    Best Western Brome Grange Hotel

    FAMILY ROOM SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKINGDBL.EJ-NM

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    DOUBLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR NON SMOKINGFAMILY ROOM • SUPERIOR NON SMOKINGFAM.SU-NM

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    FAMILY ROOM SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU-1

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Brome Grange Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Brome Grange Hotel

7.6
Very good
419 Reviews
Cleanliness
7.8 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.2 /10
Neighborhood
7.4 /10
Amenities
7.2 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Gary
The hotel was fine and the receptionist was very nice,
The only thing I was unhappy with is the younger staff were moaning a lot, they need a little more education in dealing with customer, I’m tired after a days work and really don’t want to listen to continuos moaning
4/10
Poor
11 Jul 2026
Verified traveler
All was good when I checked in. I went out, returned at midnight, to find the bathroom floor swarming with silverfish!
Reception’s closed overnight. My stay was just the one night - so I didn’t stay! I drove 3,5hrs home.
Self
2/10
Poor
11 Jul 2026
Gary
Room 128 is upstairs. There is no A/C so it was uncomfortably hot. Tired room with shoddy roof repairs visible. Venue is short staffed - There was one chap across the couple of nights we were there trying his best but clearly not enough staff. Decent food in the bar on the first night.
We were here for two nights for a wedding. The Tithe Barn is a great looking venue but again no A/C so very hot..
The hotel staff were either absent or ineffective apart from the one chap trying his best. The DJ was first class and effectively stepped up to do the hotel staff job for them. He was acting as organiser for the day.
The hotel got the food wrong and the wrong selection of food was served at the wrong time and in the wrong place.
We enjoyed seeing family and being at the wedding but the absence of an effective staff and the ineptitude of the staff who were there went a long way towards spoiling the day for the couple getting married. At one point we could see the brides mother was very upset by the shambolic nature of the venue and the lack of staffing.
Partner
10/10
Exceptional
24 May 2026
Gaetano
Convenient, good food, and nice people.
10/10
Exceptional
21 May 2026
EWA
It was ok for the purpose of travel.
Self
6/10
Pleasant
14 May 2026
Parwinder
The shower was not hot, was just warm had to cancel my stay for Friday only stayed two nights
Self
8/10
Excellent
11 May 2026
Madelaine C
Staff friendly and helpful. Good shower. Clean room. Gym was available.
Partner
10/10
Exceptional
10 May 2026
Mr Kevin J
A very nice and clean place to stay for a night or two. We stayed in a standard double room for 1 x night and was comfortable and clean room. Ate in the bar restaurant and food was really tasty and staff friendly.
Partner
8/10
Excellent
03 May 2026
Steve
The room was semi clean discarded sweets on floor, restaurant staff weren’t particularly friendly and I felt as though I was an inconvenience!
10/10
Exceptional
27 Apr 2026
David
Lovely main meals and breakfast. Staff were very helpful and polite. Very quick service considering they were short staffed due to illness.
Partner
8/10
Excellent
25 Apr 2026
Sally
Very friendly staff
Very clean room
Large comfortable bed
Great bathroom
Fantastic breakfast
Delicious evening meal
Bad points - Mismatched bedside furniture in room, kettle plugged into extension which isn’t recommended!
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Daryl
Lovely room. Clean. Great bathroom. Didn’t eat there. Room was exceptionally hot and the bathroom fan was incredibly noisy
Partner
8/10
Excellent
05 Apr 2026
Andy
We stayed in a dog friendly room in the courtyard and it was a little tired. That said, the hotel bar was a nice place for a drink and the hotel staff were amazing - every single one of them were friendly, and couldn’t do enough for you.
Partner
8/10
Excellent
29 Mar 2026
Hayley
Clean room, staff are really lovely, front of bar lee was so chatty and very good at his job,
We had breakfast and wow plenty of choice and ver tasty.
Plenty of parking.
Partner
6/10
Pleasant
13 Mar 2026
Eleanor
Lovely little hotel complex. Staff gave us a call to check with us about dinner and arrival time which was very kind.
We were given the disability access/family room when we had booked a standard double. There was an extra bed which took up a lot of space and the bathroom was a wetroom with a high toilet so very inconvenient for us and unfortunately not the comfortable night we were hoping for.
Partner
10/10
Exceptional
02 Mar 2026
Trudi
Just had our second stay here and looking forward to our next one.
Room was very clean and comfortable and lovely and warm.
Big super king bed and very comfortable.
It's handy having the Bar and Restaurant on the same property if you don't feel like going far....we had a nice meal there and the young Bar Man there was just brilliant, could not have been more helpful and caring.
Tea/Coffee/Biscuits replenished each day.
Breakfast was very nice with plenty of choice.
All the staff were extremely pleasant and friendly. Plenty of parking available.
A very well equipped gym available free of charge.
All in all a very pleasant stay.
Thankyou 🌟
10/10
Exceptional
25 Jan 2026
Linda
The manager was very welcoming as ever. Staff nice. Room spotless, as was the rest of the hotel 😀
Leisure Partner
6/10
Pleasant
08 Jan 2026
Annie
Staff were pleasant and friendly.
Room was basic but clean.
Shower was warm only, we had to boil a kettle to have a hot bath.
Breakfast was OK. Fried eggs had been out over an hour and were a bit congealed. it would be better to ask people what time they will eat breakfast and cook to order.
Hotel advertised as a spa hotel but spa not in use.
Business
8/10
Excellent
02 Jan 2026
David
The room was clean, the staff courteous and very helpful.
Friends_and_family Family
8/10
Excellent
30 Dec 2025
Stephen
The reception staff are so courteous and helpful. Nothing is too much trouble.
Partner
10/10
Exceptional
27 Dec 2025
LESLEY
Staff were amazing
Leisure Family
10/10
Exceptional
29 Nov 2025
Simon
Great stay for the price. Super service and immaculate rooms.
Self
8/10
Excellent
23 Nov 2025
Jack
Friendly and helpful staff, great buffet breakfast, nice warm room.
10/10
Exceptional
18 Nov 2025
Graham
All round excellent, although tv signal weak
Leisure Partner
10/10
Exceptional
04 Nov 2025
Matthew
Great hotel for visiting customer in Diss. Leisure facilities were very run down/unavailable. However, I had a very friendly check-in, a wonderful room, and the absolute difference was Lee in the bar. He was super attentive, busy, personable (we could have talked for hours about cars) and went the extra mile to look after me. He's a credit to your hotel!
Business Self
8/10
Excellent
20 Oct 2025
Daniel
The only \"issue\" I had was the wood my burger was served on. It wasn't flat, it rocked around. Really annoying
10/10
Exceptional
19 Oct 2025
Andrew
Good hotel and great staff
Leisure Friends
10/10
Exceptional
19 Oct 2025
Ann
Lovely staff - very friendly and very professional. Really appreciated the manager who called me when she was off shift to resolve a small issue.

This hotel is great value for money.
Friends_and_family Friends
8/10
Excellent
02 Oct 2025
Richard
I picked the property for location, value and EV charger. It didn’t disappoint on any of these. Room was a bit tired but for the price this was acceptable but great EV charger at a good price and good restaurant on site.
Business Self
10/10
Exceptional
29 Sep 2025
Julia
The checking in was brilliant, we arrived in the morning and they gave us our key early as we were not going to be needing our room until later as we were attending a wedding in a nearby village.

Everything was as you would expect however the bed was not!!

They had put a king size mattress on a double bed.
Unbeknown to me I turned over while I was asleep and fell out hurting myself!!
The mattress was not supported by anything under it and it was overlapping my side of the bed by about 9 inches.

I'm sure this review must sound comical but I can assure you it certainly was anything but funny. I've just had a knee replacement and am not ready for anything else quite yet
Partner
8/10
Excellent
01 Sep 2025
Maxine
Hotel was perfect for our needs. Needs a mirror above dressing table.
8/10
Excellent
11 Aug 2025
Neil
Room was a lot larger and more comfortable than expected from the reasonable price. Also pleasantly cool during a sweltering heatwave. Staff were lovely and helpful.
Leisure Partner
6/10
Pleasant
04 Aug 2025
Piers
shower needs updating !
staff very friendly food good , coffee needs to be better , working for an italian company this is essential
Business
4/10
Poor
30 Jul 2025
Katie
Stayed for one night… TV didn’t work and bathroom was a bit dirty. Very tired room but staff were nice.
Leisure Self
8/10
Excellent
28 Jul 2025
Roger
The food was very good as was the room.
The shower overflowed in the drain which was not good.
10/10
Exceptional
24 Jul 2025
Jacqueline Ann
Staff were very friendly and chatty and had gave us a list of local taxis prior to check in to be able to book
Very busy road to get out from hotel
10/10
Exceptional
13 Jul 2025
Wayne
A very small bathroom.
You could easily lose 2-3 ft in the bedroom
Otherwse it was very good.
Leisure
2/10
Poor
09 Jul 2025
Jason

Poor and not worth the money

Poor and absolutely not worth the £104room only fee - to many horror’s to talk about disaster and that’s day one
Business
10/10
Exceptional
17 Jun 2025
Luke
Great hotel and the food served was really good
10/10
Exceptional
09 Jun 2025
Trudi
We loved our stay of 4 nights.
We stayed in a chalet and had the breakfast which was very nice.
We found all the staff in every area very friendly and chatty and a helpful.
Wouldnt hesitate to recommend or stay agsin.
Leisure Partner
10/10
Exceptional
06 Jun 2025
Steve
Great customer service
Business Self
6/10
Pleasant
26 May 2025
Jennifer
Adequate for a 3 star hotel.
Staff friendly and helpful
Breakfast was poor as cold.
Partner
10/10
Exceptional
22 May 2025
Gemma
Lovely rooms, very impressed with stay
Leisure Friends
10/10
Exceptional
22 May 2025
Gemma
Fantastic staff, fantastic stay
Leisure
10/10
Exceptional
28 Apr 2025
Gemma
Great stay, great hotel.
10/10
Exceptional
28 Apr 2025
Gemma
Lovely staff, lovely staff. Highly recommend
Leisure Friends
10/10
Exceptional
14 Apr 2025
richard
Excellent
Leisure Partner
8/10
Excellent
11 Apr 2025
T L
Overall its great hotel with brilliant staff but we had a slight problem with the bed being very hard and the breakfast serving nerds to improve a little The foid was very good quality but the plates wrre stone cold and food was only juat warm but would deff stay again Kind regards Kelvin,Tina and Ava the pup.
Business
6/10
Pleasant
27 Mar 2025
Lynn

Poor breakfast

A good welcome and service in the evening, comfortable rooms.
All went wrong with breakfast- waited ages and no food on buffet 1 slice of bacon, dried up beans and stale bread, staff were not interested, very poor service. left with no breakfast.
Business
10/10
Exceptional
23 Mar 2025
James
Relaxing and comfortable
8/10
Excellent
22 Mar 2025
Mark
Hotel good had one of cheaper rooms and was fine .
Food good .
Business
4/10
Poor
01 Mar 2025
Adam
A bit tired in areas. Fire alarm went off at 2 in the morning for no reason with no apology. Cancelled second room in time but still got charged.
Business
10/10
Exceptional
18 Feb 2025
Verified traveler
Good stay
Self
8/10
Excellent
15 Jan 2025
Matthew
Nice little place, food is decent and served quickly. Would have preferred the gym to be open before 6.30 so i could use prior to work but if that's your biggest gripe the place is doing well!
Business Self
4/10
Poor
22 Nov 2024
Paul
Paid for breakfast to find no breakfast available
Business
8/10
Excellent
16 Nov 2024
miroslaw
very close to the point ineed to go.
Business Self
10/10
Exceptional
06 Nov 2024
Jazmine Ashanti
This beautiful best western was such a relief to stay in. They were hospitable and courteous. The staff had just catered to an entire wedding through their weekend and notably regular business and were more than on it for the two of us. They had a very kind bartender who served us and us alone on the Sunday evening. And he was wonderful. Our food was well prepared and the room stay was both quiet and cozy. Thank you for your hospitality. We will surely visit again.
Leisure Partner
10/10
Exceptional
03 Nov 2024
Stephen

Great room

To be honest I only used the Brome Grange as a place to sleep as I was dining out with friends and having breakfast with them too. The room though was very comfortable and had all the usual essentials. Faultless really!
I can't comment on other parts of the hotel and I didn't go anywhere else apart from reception.
PS: Diss seems to be short of places to stay. If you're in need, the Brome Grange hits the spot.
Self
10/10
Exceptional
09 Oct 2024
Sarah
Great location
Business
8/10
Excellent
05 Oct 2024
Paul
Very much enjoyed my stay, only issue was tv/wifi had interruptions and slightly inconvenient to go outside the covered area going into main hotel when raining. Didn't have to on return as one could go through exit door. But certainly, would recommend the property.
Leisure Self
10/10
Exceptional
03 Oct 2024
william

great place

great place, a fascinating combo of 80s modern and 1600 old. love this. stayed here several times now.
Business Self
8/10
Excellent
24 Sep 2024
Denise
A very spacious room. Staff friendly.
Leisure Partner
8/10
Excellent
23 Sep 2024
Mary
Everything you could possibly need is provided!
Did not like very hot and heavy duvets. Two hot nights !
No butter - only spread and bacon very tough.
Leisure Partner
2/10
Poor
16 Sep 2024
Jason
Bed was hard, breakfast was cold and either over cooked or undercooked. Staff were rude
6/10
Pleasant
09 Sep 2024
Randy

Night in eye

Nice hotel for a short stay
Partner
6/10
Pleasant
20 Aug 2024
Verified traveler

Disappointing

Check in person who wasn’t welcoming couldn’t operate computer because he didn’t have a login access and had to phone another member to use their password
Never gave us any verbal info about breakfast times/location etc. when we asked about dinner in restaurant he was very vague. Breakfast was a shambles only one person working in room doing everything the buffet wasn’t replenished
e.g no juice,milk, pastries, jam.Some guests were also clearing tables to sit down as the waitress couldn’t do everything. Wasn’t her fault she should’ve had help. The dinner in restaurant was good and the room had a very comfortable bed
Partner
8/10
Excellent
16 Aug 2024
Mandy

Perfect for a base hotel when travelling

Tired hotel but with renovations being started. Reception staff could not have been more helpful. Restaurant and kitchen staff very understaffed and not very professional
Friends_and_family Family
10/10
Exceptional
10 Aug 2024
Simon
The staff were very helpful.
Partner
10/10
Exceptional
02 Aug 2024
Simon

Nice and comfortable

Nice comfortable room in a good location.
Business
2/10
Poor
01 Aug 2024
paul
Booked through this website and was the biggest mistake ever !!!! Ended up paying twice for the property and Expedia cancelled my stay the afternoon of my stay and didn’t tell anyone .. this was because I changed dates and then changed back as I had the right dates … I even called the hotel three times that week and even in the same day and they told me that my booking was all good ! I get there on that day and get told that I have to pay again . I drove 120 miles and couldn’t say no as it was my sister birthday .. so I ended up paying 350 for two nights in a cheap hotel … not happy and will never use this company again o will make sure all social media sees this as it’s a disgrace …
Leisure Family_with_children
10/10
Exceptional
22 Jul 2024
Verified traveler

Interesting Hotel, Great Value

Small hotel with a quirky layout (all the better for that).
Next to a main road but is remarkably quiet despite this. Location is very good for the race track at Snetterton.

Friendly staff who were always helpful. Judging by a couple of comments there was a new chef when we were there and they seemed to be adjusting to the menu. Food was well prepared but some descriptions on the menu were open to interpretation (gnocchi with summer vegetables sounded great but the vegetables were lacking).

Another slight niggle was that there was not vegetarian sausages option on the breakfast menu which is unusual.
Partner
4/10
Poor
30 Jun 2024
Verified traveler
I had booked a nights stay as I was attending a friends wedding nearby. I was able to check-in without any issues, but I was dissapointed with the room I was given.The bedding in the room was all itchy, which meant a turbulent nights sleep.
The service at breakfast was frustrating. There was one member of staff on duty, and I had to ask 3 times for my eggs (which eventually turned up and were flawless). The pastries, and juices were often requiring refills which meant we had to wait around a lot.
Self
8/10
Excellent
30 Jun 2024
Jonathan
Decent place to stay - quiet and clean rooms.
8/10
Excellent
14 Jun 2024
Christine
Good for a dog.
Bedside lights need switches at both sides
Leisure Pet
10/10
Exceptional
14 Jun 2024
Verified traveler

Excellent room in peaceful and quiet environment !

Amazing quiet place next to a calming wood ! Large and Comfy room with great breakfast and gym !
Friends_and_family Family
2/10
Poor
08 Jun 2024
ian

One to avoid

Heating wasn't working, shower drain was blocked so shower overflowed onto floor.
Went to dinner at seven o'clock and they had already run out of two options on the menu even though there was hardly anyone there and the food served was bland.
Only too happy to ramp up prices during school holidays but service was dire.
Partner
8/10
Excellent
14 May 2024
Kathy
Staff gave us different bedding when quilts too heavy which was good
Leisure Family
10/10
Exceptional
02 May 2024
Cosmea Dameana
I liked my stay the receptionist was a lady and was very kind and polite with me helping me with everything.
The chalet was beautiful and very big.
Business Partner
10/10
Exceptional
09 Apr 2024
Andrew
Lovely hotel, great staff, lovely food and nice comfy bed and spotless room. Amazing
Leisure Family
2/10
Poor
01 Apr 2024
Shelley
Absolutely appalled with this hotel, we booked the room with the hot tub to arrive and check in. Then to be shown to our room and there was a sign saying jacuzzi out of order. We was not informed of this before our stay. We booked this weekend away because we needed a weekend away and it was completely ruined by lack of communication from this hotel. We were offered a room change which we accepted but it put a complete downer on on break. I will be contacting the hotel chain directly
Leisure Partner
10/10
Exceptional
10 Mar 2024
ALISON
Beautiful hotel and all the staff were welcoming, kind and attentive. Wonderful
Friends_and_family Friends
4/10
Poor
01 Dec 2023
Mrs Linda
The rooms were very tired and had mould issues in the bathroom tv not working, rooms not very warm, my sisters room (not booked through Expedia) had a major water leak under the floor tiles in the bathroom we did complain the next morning as it was to late when we arrived, the staff where absolutely brilliant they couldn’t do enough for us they managed to put us in some much better rooms even though still very tired, the rooms need major refurbishment to warrant the cost…. It was only the staff that stoped us asking for a refund or some sort of compensation.
Leisure Family
2/10
Poor
27 Nov 2023
Christine
My room was not clean, curtains hanging from pole, holes in walls, kettle needed descaling. Bathroom ... base of toilet dirty, looked like urine or faecal stains. Floor tiles when walked on had water comeing up through them. Gap under main door you could see daylight and the draft was quite bad. Complaint made to staff who were very helpful and did move me as I'd asked but not until the next day.
Leisure Family
10/10
Exceptional
05 Nov 2023
R W

Very Happy 12th Birthday

Very positive experience from start to finish. The staff were all very welcoming and friendly, couldn't do more to help.
We ate in the restaurant in the evening, they accommodated the children, breakfast was lovely the next morning. The same member of staff looked after us for both meals and he was a real credit to the hotel, so friendly and polite and couldn't do enough to help.
Friends_and_family Friends
8/10
Excellent
25 Oct 2023
william
Property was easy to find. Julie, receptionist, was very welcoming and upgraded us without being asked. Room was nicely furnished and decorated but the bathroom was very small.
Leisure Partner
10/10
Exceptional
20 Oct 2023
Diane
It was a pleasure staying there and staff were very friendly. The room was spacious and comfortable. I would recommend people staying there.
Partner
10/10
Exceptional
09 Oct 2023
David

Will be back

Excellent service staff were amazing could not be more helpful, warm and friendly atmosphere very welcoming
Partner
10/10
Exceptional
24 Sep 2023
John

Great hotel

Great stay, clean comfortable and really friendly staff.
Business
10/10
Exceptional
05 Sep 2023
Sarah

Great location

Great location
8/10
Excellent
31 Aug 2023
angela
Very friendly staff.Clean and quiet
.
Leisure Friends
10/10
Exceptional
23 Jul 2023
Deborah

Great locu

Great location, nice quiet room. Fully stocked tea and coffee facilities.
Partner
6/10
Pleasant
17 Jul 2023
Verified traveler

Convenient, Good service, but TLC needed

Hotel is very conveniently located for my reason to stay but (outside) rooms are in need of a bit of TLC. Thumbs up to the housekeeping team, and for the cleaning and replacement of items, they get a big thumbs up compared to likes of Travelodge/Premier Inn.
Business Self
10/10
Exceptional
16 Mar 2023
Freddy
Great stay and great staff!
10/10
Exceptional
10 Mar 2023
Debbie
Everything was great. Only thing that would of been better is if they had served lunch as well as breakfast and dinner
Self
6/10
Pleasant
06 Dec 2022
Verified traveler
Very friendly and helpful staff. No hot water first night but subsequently moved to another room which was great. No further problems
Partner
10/10
Exceptional
12 Sep 2022
Kelly
Booked 2 nights for a visit to BSB snetterton, hotel was well located, clean, comfortable, good food and helpful, friendly staff
Leisure Family
8/10
Excellent
16 Aug 2022
Gavin

Nice place to stay.

Well appointed, large rooms, with comfortable beds.
Bathroom was a little dated, unlike the rest of the room, and shower over the bath left a little to be desired by modern standards.However, pricing was reasonable so can't complain too much!
Service was quite slow in the restaurant at both breakfast and dinner. Breakfast was fine. Dinner was not the best food I've ever had but by no means bad. Disappointed that a service charge was automatically added to the bill without my knowledge at dinner.
A little off the beaten track and need to be able to drive to get to the nearest town.
Business
6/10
Pleasant
01 Aug 2022
Keith

Great Expectations ?

Quite basic rooms, nothing special. Comfortable bed good.
Dining room a real shock for the evening meal, dull and depressing; It was light outside and it had large windows and curtains, but all curtains were closed and little lights were on. The dining room was dark and without atmosphere - not pleasant to enjoy a meal in. Food average.
Breakfast was in the same room, but this time with the curtains open - so marginally better. But a lack of essential items spoilt it; no fruit juice whatsoever and the chef was unable to produce the porridge requested; we heard that they ran out of milk ! No receptacle to place spent tea bags.
Partner
6/10
Pleasant
13 Jun 2022
Joanne
The hotel was very close to a main road and although the room was a distance away I was woken up with traffic noise at 4am with the radiator vibrating with each lorry.
Food was average.
Reception staff very friendly.
Business
6/10
Pleasant
06 Jun 2022
Rosemary
Hotel was a bit tired. Breakfast staff could not cope with so many guests. The air freshener was so strong in my room, it made the coffee mugs taste of it.
Self

Location & surroundings

Best Western Brome Grange Hotel
Norwich Road Brome, Eye, United Kingdom

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Best Western Brome Grange Hotel

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