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Quality Inn Fort Smith

Fort Smith - AR · United States

2120 Burnham Rd.View location

7.8/10Very good631 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.0/108.0
Condition7.6/107.6
Location9.0/109.0
Neighborhood8.2/108.2
Value6.0/106.0
Amenities7.8/107.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Fort Smith

'Located in Fort Smith's historic district, the Quality Inn Fort Smith I-540 offers a comfortable stay just a 2-minute drive from Central Mall and 8 minutes from Kay Rodgers Park. This convenient hotel provides complimentary wired and wireless internet access, a business center, and a 24-hour front desk.

Guests can enjoy a complimentary self-serve breakfast daily, as well as a complimentary evening reception. Relax in the indoor pool or energize in the fitness center. Each of the 89 air-conditioned rooms features a refrigerator, microwave, and a pillowtop bed with down comforters and Egyptian cotton sheets.

Smart TVs with satellite programming and complimentary Wi-Fi are also included. The hotel is conveniently located near Mercy Hospital Fort Smith, CHRISTUS DUBUIS Hospital of Fort Smith, and the Arkansas River. Fort Smith Regional Airport (FSM) is a short drive away. '

Read more about this hotelShow less

Located in Fort Smith, Quality Inn Fort Smith I-540 is in the historical district, a 2-minute drive from Central Mall and 8 minutes from Kay Rodgers Park. This hotel is 4.2 mi (6.7 km) from Fort Smith Convention Center and 4.2 mi (6.7 km) from Fort Smith National Historic Site.

Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.

Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators Cash deposit required Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 50.00 per stay
    • Cash Cleaning deposit: USD 50.00 per day

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 10:00 AM to 9:00 PM.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 25.00 per pet, per day
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 20.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Central Mall 1.3 km / 0.8 mi
Mercy Hospital Fort Smith 1.7 km / 1 mi
Advance Care Hospital-Ft Smith 2 km / 1.3 mi
CHRISTUS DUBUIS Hospital of Fort Smith 2 km / 1.3 mi
VA Medical Center 2.8 km / 1.7 mi
Arkansas River 3 km / 1.9 mi
Mercy Clinic Convenient care 3.3 km / 2.1 mi
Fort Smith Pavilion 4.2 km / 2.6 mi
Hillcrest Park 4.9 km / 3.1 mi
Fort Smith Regional Art Museum 5.3 km / 3.3 mi
Sparks PremierCare 5.9 km / 3.7 mi
Baptist Health-Fort Smith 6.3 km / 3.9 mi
Fort Smith Convention Center 6.7 km / 4.2 mi
McClure Amphitheater 6.7 km / 4.2 mi
Fort Smith National Historic Site 6.7 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 89
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • LaunderetteExtra charge
Show 20 more facilities & services
  • Babysitting service
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Sauna
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 30 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable3 photos

    Quality Inn Fort Smith

    DOUBLE NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Quality Inn Fort Smith

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED SMOKINGQUADRUPLE • QUEEN BED SMOKINGQUA.QN-JK

    Photos are not available for this room type.

    Quality Inn Fort Smith

    QUADRUPLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 30 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable2 photos

    Quality Inn Fort Smith

    DOUBLE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Quality Inn Fort Smith

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 5 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable3 photos

    Quality Inn Fort Smith

    Room KING SIZE BED

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK

    Photos are not available for this room type.

    Quality Inn Fort Smith

    DOUBLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Quality Inn Fort Smith

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Quality Inn Fort Smith

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 30 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable2 photos

    Quality Inn Fort Smith

    Room KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Quality Inn Fort Smith

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Quality Inn Fort Smith

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Quality Inn Fort Smith

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Quality Inn Fort Smith

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Pillow menu
    • Desk
    • Bathroom: 1
    • Satellite TV
    • Hairdryer
    • Housekeeping
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Quality Inn Fort Smith

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Fort Smith

7.8
Very good
631 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
9.0 /10
Neighborhood
8.2 /10
Value
6.0 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
27 Jul 2026
JACOB
The front desk
2/10
Poor
26 Jul 2026
Sheen
We canceled our reservation after an uncomfortable experience at the front desk. We had an issue with the deposit, but the main reason we decided not to stay was the attitude of the old man at the front desk. After a long drive to get there, we expected a simple greeting, a welcoming smile, and professional customer service. Instead, we were met with a very serious and unfriendly attitude, with no greeting or warm welcome at all. We also noticed the same behaviour toward other guests coming in and out of the hotel. Personal attitude should be left aside when dealing with guests. After this experience, we no longer felt comfortable staying there, so we canceled our reservation and left.
Friends
8/10
Excellent
19 Jul 2026
Sara
Breakfast was great, no one ever came to our room for new trash bags or towels though. The indoor pool was so great though, it was so cool and it may look a bit deceiving cause you walk in and it's so humid and hot in there, and the water looks murky, but that's cause it's just salt water.
Partner
8/10
Excellent
02 Jul 2026
Greg
Our room was very clean and comfortable.
Partner
4/10
Poor
25 Jun 2026
Tommy
The check in started bad the room smelled like pee we rented two nights but left the first night the poop was dirty had bugs floating in it asked for a refund for the second night and was in formed I stayed the first night so there's no refund very bad experience
Family_with_children
2/10
Poor
25 Jun 2026
Matthew
Roaches in the bathroom, stains on the sheets and pillows. The manager refused to refund my reservation. Going to notify the health department asap
Self
6/10
Pleasant
23 Jun 2026
Janie
Non-smoking room reeked of smoke and we had to request a move. There was a problem with the door not working properly and the manager was not cordial nor apologetic at all. We will probably not return.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Tammy
Clean rooms, great staff! Our grandson loved the breakfast. It was close enough to ballpark without a lot of traffic.
Family_with_children
10/10
Exceptional
14 Jun 2026
Deonna
Staff was very friendly, great breakfast
Partner
10/10
Exceptional
01 Jun 2026
James
Just a quick one night stay but clerk was friendly and the room was clean and was everything I needed.
Business
8/10
Excellent
26 May 2026
Wayne
All good close to shopping
Business
10/10
Exceptional
25 May 2026
Scott
Nice comfortable room. Young lady at front desk was exceptionally helpful
Family_with_children
6/10
Pleasant
19 May 2026
Dsanja
Breakfast menu was decent.nothing super special The rooms were a little bit dated, but they were clean the outside looks fresh. However, the inside needs a bit of a remodel parking lot is plenty and it shares aside with a construction site. Overall of the menu price it was a decent stay
Business Self
8/10
Excellent
18 May 2026
Christine
Good value for the price. Easy parking
8/10
Excellent
18 May 2026
Ed
Pool was down
Staff was rude
Friends_and_family Family
8/10
Excellent
14 May 2026
Sandra
The beds were comfortable and the shower was OK. The corridor halls smelled like old cigarette smoke. The first room we were assigned the refrigerator did not work. Our second room seemed to be much much better better. It was a good room for the price.
Family
8/10
Excellent
13 May 2026
Dsanja
It was a decent value property for the money. The rooms are a bit dated, but overall a decent hotel for the money.
Business
10/10
Exceptional
13 May 2026
Wanda
Very nice place to stay
4/10
Poor
09 May 2026
Terri
The rooms are way out dated there were water stains on the ceiling the pillow was like couch pillows staff were very friendly and professional
Friends
6/10
Pleasant
05 May 2026
Aaron
The stay was good. Room was good overall but the lack of towels we couldn’t figure out
Partner
10/10
Exceptional
03 May 2026
Jeffrey
Very clean, quiet and restful stay. Good coffee and breakfast. We would stay again.
Friends_and_family Family
8/10
Excellent
08 Apr 2026
Christy
Clean and friendly
10/10
Exceptional
04 Apr 2026
Rebecca
Breakfast was ok. Staff was very friendly. Room was clean & spacious. Laundry very affordable. Beds were a little uncomfortable for myself but the kids loved it. Only thing was the pool was freezing and no hot tub. They took it out since we were there before.
Friends_and_family Family
10/10
Exceptional
28 Mar 2026
Tommy
The staff was great room was very clean and we enjoyed the hot breakfast thanks so much well will stay again great overall place to stay
Family_with_children
10/10
Exceptional
24 Mar 2026
Omar
Good
Family_with_children
4/10
Poor
08 Mar 2026
Arturo
Room with no bugs
10/10
Exceptional
05 Mar 2026
Steven
Staff was great. Place was quiet, good breakfast. Bed was great.
Partner
8/10
Excellent
21 Feb 2026
Michael
Good
Partner
8/10
Excellent
08 Dec 2025
christina
Staff was nice. Room was clean. We did have to change rooms because our tv was smoking, but they resolved that problem, quickly.
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Esias
had a good stay
Leisure Family_with_children
6/10
Pleasant
28 Nov 2025
Shayla
The room was ok, it just smelled musty.
10/10
Exceptional
28 Nov 2025
Stephen
This was a very nice hotel. You can tell they’ve done updates to the rooms. The building is older and the hallways look older, but the rooms are very modern. The beds are really really good room was clean. Bathroom was wonderful.
Friends_and_family Family
8/10
Excellent
19 Nov 2025
Wes
Good for the price.
10/10
Exceptional
19 Nov 2025
Kevin
Exceptional staff, and everything else
Self
10/10
Exceptional
19 Nov 2025
Kevin
Yes, everything was excellent
6/10
Pleasant
17 Nov 2025
Ehren
Staff was great but the hotel is a little dirty with lots of carpet stains and the rooms need to be remodeled.
Business Self
10/10
Exceptional
16 Nov 2025
Lee
Everything Okay. Thanks
2/10
Poor
16 Nov 2025
Jacki
The indoor pool was freezing cold. The air in the room didnt work, so was moved to another room where the tv didnt work. We were told that staff would come fix it but they never did so we checked out early.
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Julie
The room was very nice! It was clean, inviting and smelled wonderfully. The staff made a simple check even easier. But, honestly the best part of it all was the gentleman who helped me on Expedia. I believe his name was Sean? I hope that is right because it was 9:00 at night and he did such an incredible job of correcting a check in issue at the hotel we had booked. He not only found us a hotel close, but upgraded the hotel we would be staying in..
10/10
Exceptional
08 Nov 2025
Edward
Room was amazing and staff was extra friendly…breakfast was very yummy!! 😊
Leisure Self
6/10
Pleasant
12 Oct 2025
Katie
Room was clean and parking was easy to find.
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
Kevin
This is a very good and not very expensive hotel staff are friendly, courteous, good parking and they have a good breakfast and everybody’s always just happy. I would recommend it to anybody and I’ve stayed at more expensive ones
Leisure Self
10/10
Exceptional
09 Oct 2025
Kevin
I really enjoy the atmosphere and the rooms are excellent for the price. The hotel clerks are very good and like to make sure you’re comfortable
Business_and_leisure Self
10/10
Exceptional
29 Sep 2025
Tammy
It's was good. The front desk lady accused me of smoking in the room for a second which upset me bc I do smoke but the employees even seen me quite a few times smoking outside, so why would I do that and attempt to throw away security deposit
Partner
10/10
Exceptional
28 Sep 2025
Zoey
One of my absolute favorite hotels in town
Leisure Self
10/10
Exceptional
23 Sep 2025
Damascus
The hotel itself was very beautiful was very clean and I just love the way that they treat their guest with respect and kindness
Leisure Friends
10/10
Exceptional
15 Sep 2025
Adam

Great stay!

Was a great stay with friendly staff. Clean hotel and excellent parking for our truck with trailer.
Business
2/10
Poor
14 Sep 2025
Andrew

Roach infested!

Between the glass in the pool, glass on the floor in the pool house, the pool was ice cold, the hot tub was removed and the roach infestation it wasn’t the experience we had hoped for.
Friends_and_family Family
8/10
Excellent
06 Sep 2025
Sonya
Clean room. Nice staff
10/10
Exceptional
30 Aug 2025
Chad
Room was nice and had everything that was needed for a nice weekend getaway. Will definitely return!
Partner
10/10
Exceptional
24 Aug 2025
Errol
Will return.
Leisure Self
10/10
Exceptional
12 Aug 2025
John
Had to pay a deposit with a corporate card. Charge was refunded as promised…
Business Self
10/10
Exceptional
04 Aug 2025
Zoey

EXTREMELY SATISFIED

Don’t listen to any reviews online. THIS HOTEL IS THE MOST COMFORTABLE AND SAFEST FEELING HOTEL IVE EVER STAYED AT!!!!!!
Self
4/10
Poor
03 Aug 2025
Tad
There were boogers on the wall beside the bed and chewing gum beside the head board broken tile on the floor that my grandson cut his toe on and the a/c did not work properly it was hot in our room and the floor wet around the a/c unit hair in the bathtub and just not very clean
Leisure Family
2/10
Poor
26 Jul 2025
Maria

Terrible

Booked room through hotels.com. When arrived I was advised there was $100 deposit that also needed to be paid to obtain the room. It was unexpected. There was blood splatters on the bathroom floor. There stains and/or mold all over other the sheets and pillow cases.
8/10
Excellent
22 Jul 2025
Verified traveler

A mostly good experience with a few annoyances

The room was fairly large for a standard hotel room, and was as clean and comfortable as I expected of a Quality Inn. The breakfast was also quite satisfactory, fulfilling my expectations. The annoyances I encountered were that the key card reader on the room door apparently needed a new battery, as it always responded to the key card with a flashing red light, and sometimes would not unlock the door (I advised the staff when I checked out). Also, I could not get the television to function. When I pressed the power button on the remote control, the green light on the box illuminated, but the TV screen never did. I did not find any instructions on how to operate it, and it was too late at night to bother with contacting staff to ask for help.

While the room appeared to have been renovated in recent years, the green and gold Quality Inn common area carpets appeared much more worn by years of heavy foot and wheeled luggage traffic.

Nevertheless, the establishment substantially fulfilled the promise of a sufficiently clean and comfortable room plus an adequate breakfast at a modest price.
Self
2/10
Poor
09 Jul 2025
Amanda

Not what is advertised

My husband and i spent 2 nights here, from reservation and check in it was a big mess. We were not told theyd charge card before we got there so the reservation becames canceled which resulted in higher cost. The lady at the desk did get us close to the same rate but then my husbands card was attempted to be charged by another 100.00 after we paid for room. The main reason we booked this specific hotel was the indoor pool and hot tub, which they no longer had a hot tub even though it was still listed and pictued on their website and the booking site i used. Over all the stay was not what we were hoping for.
Partner
10/10
Exceptional
30 Jun 2025
Martha
We were in town for a sports tournament and were looking for a better price than similar hotels in the area were offering. After checking the reviews, and seeing the great prices, we decided to try it. Thank you Quality Inn for a great stay! A member of our family needed accessibility to the shower and they were very helpful in meeting our needs. The hotel was clean, and the breakfast was really good!
Leisure Family
4/10
Poor
28 Jun 2025
Verified traveler

Lack of Quality Inn

AC would not cool room adequately. Shower door fell off track as roller was loose. Shower door handle was missing lower screw so was difficult to open/close. Shower was only accessible while being hit by spray, so you get sprayed with cold water while adjusting the temperature.
Partner
10/10
Exceptional
25 Jun 2025
Verified traveler
Well priced. Rooms newly renovated, outside a little dated but all worth the nightly rate.
Self
6/10
Pleasant
02 Jun 2025
Verified traveler
Check-in was not the best.
They decided to try and charge $100 for a deposit due to locals trashing a couple of rooms.

I don’t know how that has anything to do with me and I expressed that. I also drive 10 hrs to get to Arkansas. They eventually said they would charge $50.

The first room I was in the toilet was loose, shower head was wobbly and the phone didn’t work. WiFi password was wrong and I tried calling the front desk on my cell phone but it didn’t go through. I had to call another number to get the WiFi.

You could smell cigarette smoke the bathroom and in the hallway. I was supposed to in a non smoking area.

The next morning the front desk was much more accommodating and switched our room and it was much better.

Breakfast was nice. Noise was low. I know they upgraded the rooms but the hallways carpet and walls could use a clean and a new paint job

Friends_and_family Family
8/10
Excellent
27 May 2025
Michael
We had a great time
Leisure Friends
6/10
Pleasant
18 May 2025
NATASHA
Called before coming to make sure the pool was open was told yes get there and pool is closed entire stay. Room was ok except the bathroom door wouldn't shut all the way. After checking out they tried to charge my card a additional 250 when called to find out why was met with no answers .
Leisure Family
6/10
Pleasant
12 May 2025
Gina

Just okay.

Just okay. We arrived late (around 9pm) there was no one at the front desk I looked around and the girl finally came to the desk. We got to the room and went to prep coffee for the next day, but the pot was broken. I was given another from a different room. Wanted ice and noticed the ice bucket still had water in it. I asked for a clean one and I was given one, but the girl didn’t seem surprised that this was an issue. The ice machine leaked and the carpet was soaked in the hallway. The pillows were tiny. The bathroom wasn’t cleaned properly and we had issues with the toilet flushing. If I paid $60 or even $75 a night it would have not been that upsetting but this room was over $100/night. Please raise your standards or lower your prices.
Partner
10/10
Exceptional
04 May 2025
Kimberley
We stay here any time we are in fort smith and love this hotel.
Leisure Family
8/10
Excellent
04 May 2025
Brandon
The tv in my room 237 i couldn't turn the volume up or down. Other then that a great place to sy
Business_and_leisure Partner
8/10
Excellent
04 May 2025
Mark
Was decent accommodations. The shower was very weak and the toilet didn't flush properly. Room was clean and the bed was comfortable.
Leisure Self
10/10
Exceptional
26 Apr 2025
Kathleen

Staff was great. Nice room, everythimg we needed. Quiet even with construction working on the room next door. We heard nothing.
Leisure Pet
8/10
Excellent
26 Apr 2025
Carol
Everything was very nice
Self
8/10
Excellent
20 Apr 2025
Michael
Breakfast was awesome. Plenty of variety to pick from.
Leisure Partner
8/10
Excellent
14 Apr 2025
Valerie

A few hiccups but overall good time.

Booking the reservation was fantastic. When we got there, check in was good, even if they already charged my card before i arrived due to possible bad weather. When i got to the room however the tv wouldnt change channels. And the shower curtain rod looked like it needed to be repaired. As well as the dial for the hot and cold functions in the shower. Yes i did let someone know about it all. The tv eas the easy fix...cable box had fallen behind the actual tv. Not sure if the bathroom stuff has been fixed yet due to I've been home for a couple weeks now.
Friends_and_family Family
8/10
Excellent
05 Apr 2025
Lora
The receptionist was very friendly and helpful. The room was clean and the bed was comfortable. The only negative thing was you could hear other guests going in and out of their rooms. The door would slam shut. O er all the was a good place to stay.
Leisure Partner
4/10
Poor
05 Apr 2025
Jessica
We booked a non smoking room and were put in smoking. We resevered a king with a sofa bed for 4 people, came into 2 towels, no sheets or blankets for the sofa bed and 2 pillows. The wifi password was displayed wrong. Dead bugs in the room. A sticky tray left behind. When we asked for blankets, pillows and more towels, we were greeted with \"well we'll have to see if we bave any\". The \"heated\" pool was not heated, my daughters lips turned blue within minutes. Conditioner in shower was empty. Had to call for someone to bring up a remote for the TV because there wasn't one there. Breakfast was decent. Location is ideal for what we were there for. But we will not be returning.
Business_and_leisure Family
10/10
Exceptional
30 Mar 2025
Christina
I will definitely be staying there again nice and quiet clean and stuff is very nice and in good location and good breakfast pool was clean but very cold room was very nice and clean
Leisure Partner
10/10
Exceptional
15 Mar 2025
Elric
Staff has been amazing, only issues we have had is with the tvs, but the staff helped to the best of her abilities and was very understanding
Leisure Family
10/10
Exceptional
25 Feb 2025
Tanya
.
Leisure Family
10/10
Exceptional
18 Feb 2025
Cindy

Great breakfast lady

The room was very nice. It was clean and comfortable.
The lady that made breakfast was outstanding. She was so nice and considerate. Obviously, she is a very caring and kind person.
Partner
10/10
Exceptional
14 Feb 2025
Jennifer
I had a wonderful stay. My room was clean and comfortable. The staff bent over backwards for me!
Self
4/10
Poor
08 Feb 2025
Mindy
The checkin process was very easy and the lady at the desk was very polite. The room we first were in was ok but the bathroom was not. It smelled like smoke and there were a couple of small roaches. I talked with the clerk and got another room and it was ok but the bathroom smelled like weed and the room did not look like it had been vacuumed. The breakfast did have a good variety to choose from.
Business Family
10/10
Exceptional
01 Feb 2025
Kimberley
Great property at a great price! Will definitely stay again.
10/10
Exceptional
08 Jan 2025
Sonja L.
Super convenient. Room location with pet was perfect. Availability of beverages was awesome but coffee was not too good.
Friends_and_family Family
8/10
Excellent
06 Jan 2025
Belinda & mike
I always stay there it’s comfortable.
Leisure Partner
10/10
Exceptional
06 Jan 2025
Danyell
The staff was amazingly kind, they cleaned the rooms every day we stayed. The rooms where clean and didn't smell. It was in walking distance to so much. We really enjoyed our stay.
Leisure Family_with_children
8/10
Excellent
04 Jan 2025
Crystal
The bathroom in my room could have been cleaned but other than that over all a pretty good experience.
Leisure Pet
10/10
Exceptional
03 Jan 2025
Stacey
It was close to plenty of places.
Business Friends
10/10
Exceptional
30 Dec 2024
Brent
Good stay. Just one night. Room was clean, Bed was comfortable, breakfast was best we have had in a hotel in this price range. Pet friendly and the extra charge was reasonable. Would definitively recommend and will stay again.
Partner
4/10
Poor
28 Dec 2024
Verified traveler

Not the worst not the best.

Friendly staff. Typical breakfast. Travel with kids and booked specifically for the breakfast and pool. To no supprise the pool was broken. Had two rooms and found at least one cockroach in each room.
Friends_and_family Family
8/10
Excellent
27 Dec 2024
Damien
It was good overall, I am not use to window cooling and heating system, it was too loud and kept waking me up
Business
6/10
Pleasant
22 Dec 2024
Scott
Hearing loud music from cars outside and traffic. Doors slamming all night. Hard to rest
Business_and_leisure Partner
10/10
Exceptional
21 Dec 2024
Sabrina

Amazing get away

It was amazing chay was an awesome woman that checked us in and she was so sweet and just so friendly definitely a must stay!
Friends_and_family Family
10/10
Exceptional
12 Dec 2024
Lillian
Great stay
Leisure Self
4/10
Poor
01 Dec 2024
Verified traveler

Disappointed

Front desk staff was very accomodating upon arrival and they met what our reservation guaranteed. However, the non-smoking rooms had bathrooms that smelled as though people were smoking in them and no ventilation. The pool was shut down and no access to workout room during entire stay. Clearly a room or 2 near us was engaging in illegal drug-related activities on our last night. Front staff was unsure if they could address based on suspicion and contact police. Breakfast offered was good. Location is excellent for anyone staying in Fort Smith. Management needs to seriously step up guest safety enforcemet and property repair /operational issues.
Friends_and_family Family
8/10
Excellent
23 Nov 2024
Michael
Rooms Were Awesome but the surroundings POOR House Cleaning
Business Partner
4/10
Poor
03 Oct 2024
Verified traveler

Room was nice but conditions outside room bad

Room itself was good, it was just the overall conditions of the property that need addressed. From the severely stained carpets in the main hallway to the dead bugs near an ice machine, it clearly needs attention. For a non smoking area, with signs in the room, the entire hallway smelled of marijuana and one of the guests was smoking outside one of the doors.

Did find cigarette burns in my room curtains and the toilet seat had damage that could easily have been fixed when the cleaning crew was in.
Business
10/10
Exceptional
30 Sep 2024
kristy
Reasonable
Business Self
6/10
Pleasant
26 Sep 2024
Dawn
Nice hotel, good sized room but smelt slightly of dog. also the flannels were grimy coloured and black marks on sheets. Breakfast was ok with various options. The room was clean, shame about the sheets and flannels, also the bath/shower worked the wrong way round, on was off, hot was cold, confusing!!!! Lots of eateries close by and walkable, would possibly stay again
Leisure Partner
10/10
Exceptional
22 Aug 2024
Ergy
This was a fantastic stay in just across the street from a magical stadium. Staff was beyond helpful.
Leisure Partner
6/10
Pleasant
13 Aug 2024
Timothy
One night stay. Bed extremely comfortable. Room clean. Fair price at $89
Business
6/10
Pleasant
08 Aug 2024
Pam
Bed comfortable. Good water pressure and hot water for shower. Room was clean. That being said the ceiling was disgusting. It has what looked like a border of fresh paint from painting the walls. The rest of the ceiling looked like it had either black mold or had been used as a smoking room for ages. The air conditioner kept the room cool but was very noisy.
Leisure Family
8/10
Excellent
01 Aug 2024
Nancy
Quiet hotel, we just slept there one night.

Location & surroundings

Quality Inn Fort Smith
2120 Burnham Rd., Fort Smith, United States

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Quality Inn Fort Smith

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