Name: Wyndham Fort Smith
Address: 700 Rogers Ave, Fort Smith, 72901, US

4/10

Poor

15 Jul 2026

Joale

There was a random greasy handling on my headboard and a piece of torn condom wrapper on the floor. One of my pillows was noticeably browned a little.

Self

6/10

Pleasant

15 Jul 2026

Billie

Parking was a nightmare, some amenities listed we’re not available.

10/10

Exceptional

13 Jul 2026

Laticia

N/A

8/10

Excellent

13 Jul 2026

Christopher

My family and I recently stayed at this hotel property for one night while on a road trip. We checked in on a Wednesday night and checked out on Thursday morning. While the decor of the room was a bit dated, it was clean, comfortable and surprisingly quiet for being in such a large hotel. I can't comment on the breakfast since we didn't try it, but the staff was helpful answering our questions. Recommended (4 Stars).

Family_with_children

4/10

Poor

09 Jul 2026

RAFAEL

Didn’t have refrigerator inside the room. Didn’t have trash can and trash bag. Not a good experience

Self

10/10

Exceptional

08 Jul 2026

Gugulethu

Loved it and the stuff were so kind and welcoming

2/10

Poor

06 Jul 2026

Jennifer

There was black mold on the ceiling by the bathroom. In the middle of the night we ran across 3 huge German roaches. Over 4 inches long we had to kill. Freaked my children out. When I told front desk they just said \"you prepaid so there is nothing we can do\" There was supposed to be a breakfast buffet that I was willing to pay for but it was not available. Only an over priced menu with old coffee staff was great. Also a bar with no liquor license. This is not what I paid 260$ for at all.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

alyssia

.

Family_with_children

10/10

Exceptional

05 Jul 2026

Patricia

Ice machine was broken on our floor

Family

4/10

Poor

05 Jul 2026

John

For a high price miles off of I 40 I expected a free breakfast - nope it was $17 for a continental breakfast. And more than one tiny bottle of shampoo for the two of us - how about two? And no refrigerator in the room. The icemaker on our floor didn't work. All that made it a very overpriced hotel for travelers on I 40.

Family

2/10

Poor

02 Jul 2026

Jerry

Place is falling apart. Very bad smell in the room. Very not worth what it cost

Self

10/10

Exceptional

01 Jul 2026

Monica

Staff
Professional and attentive
Mrs Olivia front desk very helpful
Thanks

Family_with_children

10/10

Exceptional

27 Jun 2026

Dong

Parking sucks. For a Wyndham they should have a fridge or a microwave. Besides that nice place. Ill stay again.

Family

6/10

Pleasant

26 Jun 2026

Trina

I’ve stayed at this location several times and this time by far was the worst!!! Drunk people everywhere, trash everywhere. There wasn’t enough towels in my rooms. Mildred smell thru out the hotel.

Self

10/10

Exceptional

16 Jun 2026

Karron

Clean room. Staff was very helpful and friendly. Waffles were great! Had a very comfortable stay.

Family

2/10

Poor

14 Jun 2026

Christopher

House keeping was no. Existent. Which made me have to by coffee they chafed for all the amities.

10/10

Exceptional

11 Jun 2026

Mikkel

Purchasing a soft drink from the front desk is cheaper than the machine

6/10

Pleasant

11 Jun 2026

Corey

Had to move rooms a few times. 1st room was full of cigarette smoke smell badly, 2nd room was so moldy and smelled so bad of mold. They did upgrade me to a suite and the staff is super nice. Just was stressful after driving for many hours across county and just wanted to rest

Pet

10/10

Exceptional

08 Jun 2026

Mary

AMAZING STAFF. Every single staff member we encountered were very kind, friendly and helpful. Hotel had 2 large events (Wedding and Comic Con) happening. Bartender stayed open to accommodate guests. He was insanely busy for a hotel bar, yet remained calm and friendly.

6/10

Pleasant

08 Jun 2026

April

Pros the staff was friendly. The bed was comfortable.
Cons the entire floor had a very old musty smell, including the room we stayed in.
Only had two very small thin towels in room
If the hotel could do some updating and get rid of that smell, this could be a nice place to stay at.

Partner

10/10

Exceptional

07 Jun 2026

Mario

Amazing place. Will return

2/10

Poor

07 Jun 2026

Sarah

The property was not clean and smells of mold. It was very overpriced for the cleanliness and quality. We were charged $20 more than listed.

Family_with_children

10/10

Exceptional

04 Jun 2026

shawn

Not niw

6/10

Pleasant

02 Jun 2026

Kevin

.

10/10

Exceptional

01 Jun 2026

Chelsea

We weren’t able to make it to this hotel . I bet it’s a lovely stay. I appreciate their hospitality til the very end . Thank you to this hotel and staff for being understanding about our traveling duration .

8/10

Excellent

31 May 2026

Jennifer

Solid stay in the downtown Ft Smith area. Easy walk back to the room after a few drinks. Vibe is a bit dark and dated in the common areas but exceptionally clean and fairly well maintained. Someone stole our door dash before hubby could get to it so be on the lookout for late night fast food bandits. I hear it’s a common problem in this area. Beds super comfy and shower was warm with great pressure.

Partner

10/10

Exceptional

30 May 2026

Jamie

Location and clean

Friends

8/10

Excellent

28 May 2026

Cheryl

The hotel in room was very clean however there was no microwave, refrigerator, and or soap accessories provided

10/10

Exceptional

28 May 2026

Rebekah

Easy stay and conveniently located.

Partner

4/10

Poor

27 May 2026

Shaina

The room smelled like mildew REALLY BADLY. The chairs in the room were worn and the entire room/hotel has potential but REALLY needs a facelift. Staff was nice. Ok for a quick stay but the mildew smell was SO terrible that we wouldn't consider it again.

Family_with_children

4/10

Poor

26 May 2026

Douglas

Ice bucket, no cups to make tea in with amenities. Was asked for a discount on room because I had app troubles. Was told I'd get room at a substachble lower price, was charged the most expensive rate. When I talked to front desk about it.the adjusted but didn't give me rate quoted by previous employee not impressed still off season.

Self

10/10

Exceptional

24 May 2026

Michelle

Friendly staff. Cleanliness. And comfort. Would recommend to anyone visiting fort smith. The pricing was decent as well.

Family_with_children

6/10

Pleasant

24 May 2026

Casey

It is an older hotel, but not a bad stay. There was not a great smell on the third floor and stains on the carpet. We also didn't get room cleaning service to our room or fresh towels. It has a relaxing lobby though and overall fine just older.

Partner

8/10

Excellent

24 May 2026

Michael

Great pet-friendly accommodations.

Partner

10/10

Exceptional

17 May 2026

Ethan

Just wish they had a free breakfast

Friends_and_family Friends

10/10

Exceptional

11 May 2026

David

Staff was very nice, room was clean. A good place to stay

Partner

6/10

Pleasant

11 May 2026

Joel

Great location and friendly staff. Only drawback is that they have a lounge / bar downstairs in the middle of an open area, so loud music was playing past 11:00 pm. If you need to get to bed early for an early day this may not be the place. Other than that everything else was great, but I will not be returning because of the excessive noise from the bar area.

Partner

6/10

Pleasant

09 May 2026

Amber

My key would not let me in the 24 hour gym. I had to pay for coffee pods. No complimentary coffee or creamer in the lobby. No hot tub. The room did not come with a fridge or a microwave. I would have to have ordered it. The up side, the bar tender was friendly and attentive. The art show from the local college was fantastic. All staff were friendly and courteous. My room was clean. My bathroom was clean. It did not feel old or outdated. They had a nice selection for breakfast. I had a very good night sleep on a very comfortable mattress and that means a lot..

Friends

10/10

Exceptional

09 May 2026

Natasha

The staff were amazing. Our room was clean but a little outdated. The bed was very comfortable but I suggest you bring your own pillow. I paid for breakfast ($17). It was alright and had two meat choices vs. Most free breakfasts. The coffee station had everything you might need. Check in and Check out were extremely easy.

Partner

2/10

Poor

08 May 2026

Brandan

2 towels in the room with 4 people and no other clean towels on property. No shampoo or conditioner offered.

Friends_and_family Friends

6/10

Pleasant

04 May 2026

URSULA

The room was not as nice as expected. There was no fridge, no microwave and the carpet wasn’t very clean. Also no complimentary breakfast

Partner

10/10

Exceptional

04 May 2026

John

Great location for the Steel Horse rally. Clean rooms and friendly staff

Partner

10/10

Exceptional

03 May 2026

Hubert

Clean room very nice, staff was very friendly we enjoyed our stay

10/10

Exceptional

03 May 2026

Cheryl

Great location - walking distance to Garrison St where there are many choices of bars, restaurants, shops etc

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Shelly

Breakfast is ok typical buffet . Since not many breakfast places downtown. It worked for us. We were there for steel horse. They put out old towels for bikers to use. Great stay hotel is in great condition for its age!!

Family

10/10

Exceptional

26 Apr 2026

Clayton

Location, quiet, worth the price

Family_with_children

10/10

Exceptional

26 Apr 2026

John

yes

Partner

10/10

Exceptional

22 Apr 2026

Stacie

The staff was very friendly and helpful. You very great team of cleaning staff.

Family_with_children

10/10

Exceptional

22 Apr 2026

Debbie

Pretty hotel and the bed was soft! Nice restaurant and pool!

10/10

Exceptional

13 Apr 2026

David

Everything was great!

10/10

Exceptional

12 Apr 2026

Steve

The carpets in the room were disgusting.

10/10

Exceptional

11 Apr 2026

Kate

Great location downtown

2/10

Poor

31 Mar 2026

Katie

One of the elevators was broken. The pool was closed. Three of the 4 ice machines I tried, did not work. My toilet was clogged and I hadn’t even used it yet!! And there were extra charges on my card. I was not emailed any kind of receipt. I couldn’t use half the hotel services, but still had to pay full price!! Horrible stay.

Pet

4/10

Poor

30 Mar 2026

Cheyenne

Room had a lot a visible damages. Stains all over bed sheets and duvet. Found mold in bathroom.

Family

10/10

Exceptional

29 Mar 2026

William

Room was huge. Shower amazing. Bed so comfy. My biggest beef was the lack of mini fridge! I was there for a half marathon and would have loved a cold water and cold sports drink on my return … but other than that, the stay was excellent.

Self

4/10

Poor

28 Mar 2026

Sara

For $128 I was not impressed the rooms were super small we could barely get around each other, the food at the bar was terrible and very limited selection, the Coke machine didn't work on the floors the container for the ice was a metal Rusty Bucket that was super small the elevators all the other two of them took forever and the lights on the buttons on the outside of the elevators don't even work so you can even tell if it was actually pushed to come and get you there's no waterfall anymore

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

James

great room

4/10

Poor

25 Mar 2026

Brandy

Room was not cleaned and elevators were not working properly.

6/10

Pleasant

23 Mar 2026

Kelly

My room was fairly clean and the bed was comfortable, but there was no refrigerator in the room and the ice bucket provided was so tiny you could not fit much ice in it, so...no cold drinks in my room. :(
My biggest issue was with the hotel elevators and stairs. For a large hotel, having only 2 small elevators is a bit questionable. For my stay, only one of the elevators worked and it was very slow and small. Often, there was a long line of guests waiting to go up or down. Further, there were 3 stairways and the only one that went from the main floor to the room floors was tucked away in the back of a meeting room. This is simply unacceptable for a hotel catering to guests at large meetings in the convention center. Don't believe I will stay there again.

Self

10/10

Exceptional

18 Mar 2026

Laticia

N/A

8/10

Excellent

17 Mar 2026

Jasmine

The staff was friendly and professional. However, we experienced issues with our first room upon arrival with the a/c not working properly.

Family

6/10

Pleasant

17 Mar 2026

Emmaleigh

More trash cans, i have stayed here for the past 4 years and each year it seems to be a little more run down.

2/10

Poor

16 Mar 2026

AMANDA

This place doesn’t have bed bugs is probably the nicest thing about this place.

Friends_and_family Family

6/10

Pleasant

07 Mar 2026

Stephanie

NA

4/10

Poor

02 Mar 2026

Adine

Limited parking. You’ll most likely have to use the parking garage across the street which isn’t a huge inconvenience since they have a drop off area for you to unload. We booked the executive room and the room was extremely humid. We thought it would eventually clear out but it was for the full stay. You could see mold along the wall/ceiling in the shower. During our check in another occupant asked if it was normal for her room not to go below 74 degrees. There was only 1 working elevator due to children playing with the buttons so they had an employee stay in the elevator to avoid it from happening again. The employee was super kind but there was no circulation in the elevator and those lights are just beaming down so I felt kind of bad for the guy. The rooms didn’t have microwaves or mini fridges either so you’ll have to go to the lobby if you need a microwave. The staff was kind but the property really needs to be upgraded and renovated. Unfortunately, we won’t book another stay.

Partner

6/10

Pleasant

23 Feb 2026

Karmin

The room stayed hot and muggy feeling. The bathtub had hair. The towel rack in the bathroom was broken. We only had a half a roll of toilet paper. The elevator situation was horrible. We waited 15 minutes to come down. We stayed for a dance competition at the convention center so we had heavy luggage, going down the stairs would have been horrible.

2/10

Poor

23 Feb 2026

Ricardo

It was practically raining in our room from the A/C, told someone from Wyndham which said they would come check but they never did. Hotel was down to only 1 half way working elevator on a very busy weekend (2 events going on at the convention center), extremely inconvenient, ,made us late on more than one occasion.

Family_with_children

6/10

Pleasant

22 Feb 2026

carter

Kind of disappointed this trip. Elevator broken. Ironing board missing. Ac made strange sound all night. Shower curtain has mold on it. Very convenient though to the convention center.

Family_with_children

4/10

Poor

22 Feb 2026

Amy

The rooms are so loud, you can hear everything your neighbor says. Our room was not cleaned, and when we asked for additional towels they never arrived. One (very slow) working elevator for 9 floors of people with two events going on in the convention center next door. Rooms do not have mini fridges. Windows were very dirty.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Sarah

We stay here every year. It's comfortable and well priced. This time, I would like to mention that the shower had not been cleaned prior to our stay. There was a glob of hair stuck to the floor. We only stayed one night and didn't use the shower, but I wanted to point out that the cleaning staff needs to check the shower even if it doesn't look like someone used it.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

MARLIE

Everything was very nice! We loved the lounge area on the first floor by the bar! The bartender (Ben) was extremely nice and attentive! The room was very spacious.The only thing we did not like about the room was that it didn't have a fridge.

8/10

Excellent

13 Feb 2026

Brenda

Polite staff, tried to make up for one of the elevators being broken by giving drinks/snacks.

Leisure Self

2/10

Poor

11 Feb 2026

Jonathan

Staff very unclear about breakfast and charged extra out side of the room charge for breakfast no ice machines worked

Partner

6/10

Pleasant

09 Feb 2026

Brandyn

One elevator out of order was a huge issue with 2 very large conventions going on at the same time. It made people late for call times and parents angry. Staff was very nice because unfortunately, it was totally out of their control.

Friends_and_family Family

4/10

Poor

28 Jan 2026

Autumn

Was in bad need of updates. We our room stayed damp and could not regulate the temperature. There were stains running down the main wall at the seams of the wallpaper. Breakfast was under staffed and under trained.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

April

Bartender was great. The night time front desk woman and the morning front desk people were fantastic and soooo helpful! Super clean and my bed and pillows were AWESOME!

10/10

Exceptional

15 Jan 2026

Johnette

Extremely courteous staff, clean room, and excellent location for our event!

Leisure Family_with_children

6/10

Pleasant

13 Jan 2026

Jason

Parking was easy mid week, breakfast service to order so I didn't partake. Bed was uncomfortable, room was clean but furniture had lots of wear.

10/10

Exceptional

11 Jan 2026

Danny

Very nice room

Leisure Family

2/10

Poor

11 Jan 2026

Angela

These rooms are not up to par for the Wyndham name. They are dirty to a level that a simple housekeeping run through can not remedy. There is dusted caked everywhere and stains on the carpet, upholstery, curtains, and even the bedclothes were either dirty or stained. Updating is a necessity at this point! It’s gross according to my standards.

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Lisa

Great location to convention center. Breakfast bar was good.

6/10

Pleasant

06 Jan 2026

JAY

OK

2/10

Poor

03 Jan 2026

Donnie

Room had a musty mildew smell upon entering so upon looking around the vent cover was filled with black mold and the wall beneath it had black mold growing on it. Upon reporting it to the front desk they didn’t seem to concerned about the guest sleeping in those type of conditions as they did not offer to switch my room. I guess in the future I will stay in the Marriott next door considering the rates are comparable.

Leisure Family

10/10

Exceptional

31 Dec 2025

James

Everything was great. the service, rooms cleanliness, etc.

10/10

Exceptional

22 Dec 2025

Gabrielle

Everyone on staff were absolutely lovely, Ben at bar was awesome, so kind and funny, a real delight.

Leisure Pet

8/10

Excellent

21 Dec 2025

Joseph

Room was clean and the staff was nice. They had us laughing. Very comfortable atmosphere.

Leisure Partner

8/10

Excellent

13 Dec 2025

Heather

Everyone was great. I do like the remodel from the old hotel. I do feel that with the price i paid for a room it would come with a refrigerator. Had to call down stairs and have one brought up. Overall, was super comfortable and perfect location to all downtown amenities.

Leisure Friends

8/10

Excellent

03 Dec 2025

Frank

Room was clean except light fixtures and dog hair in the seat of the chair. Staff was really friendly.

10/10

Exceptional

30 Nov 2025

Verified traveler

Super nice staff

Self