Name: Suburban Studios Fort Smit
Address: 7501 Madision Avenue, Fort Smith, 72903, US

4/10

Poor

19 Jul 2026

Arthur Franklin

Room smelled very moldy. We had to leave early (and purchased travel protection) and they refused to refund the remaining nights

Business

10/10

Exceptional

12 Jul 2026

Crystie

Love the rooms and the staff is awesome

8/10

Excellent

22 Jun 2026

Sherry

Great front desk service. My key card wouldn't work on my room and I was locked out at 3am and she answered right away and helped me.

Partner

2/10

Poor

22 Jun 2026

John

I didn't get to stay because I didn't have my actual card they took my money an told me no on my virtual card an the person head of me used his virtual card but she wouldnt let me so I don't recommended this place to stay

Self

8/10

Excellent

19 Jun 2026

cherry

dogs barking thur the night NO silverware to use in kitchenette/ dishes/ pots and pans

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Muthukumarasamy

No one is following 25 feet rule for no smoke.

Self

2/10

Poor

04 Jun 2026

Ricky

horrible smell of weed when i first walked in. smelled like pet urine right as you walk out the door. the room was clean but ould and wore out. there was about a 1\" gap between the door and frame. room smelled like cigarettes. the bath tub was dirty had hair in it. the toilet flusher didnt work. the shower had a handle missing. walls had cracks and stains all on them.

Self

4/10

Poor

24 May 2026

Justin

It was an ok visit but the staff sucked

Self

8/10

Excellent

14 May 2026

James

There is no operating outdoor pool. There's apparently no cameras that view the back where dog owners don't pick up after their animals. You'll have to buy your own pot, pan, kettle if you want to cook. We were here for @10days.
If you want housekeeping service, towels, etc. it's an extra fee. Unusual to me, but after ten days, we still made it easy for them. I won't return here just because of the inconveniences and inoperable pool.

Pet

10/10

Exceptional

13 May 2026

Eugenia

We had a great stay! The staff was helpful and very friendly!! Price was reasonable bed was comfortable and pillows were amazing! We will stay here again.

Partner

8/10

Excellent

11 May 2026

Paula

The staff was friendly and helpful..some of the guests did not observe the quite time rule.The pool was not working, and other guests had dogs but refused to clean up after them so you had to watch where you stepped. The building and rooms have seen better days, but overall not a bad experience

6/10

Pleasant

04 May 2026

Sara

No ice machine in the hotel. No extra bedding. Shower handle was broken. No continental breakfast. But good location and a nice clean room. Good price. Would stay again.

Partner

10/10

Exceptional

02 May 2026

Wendy

This was a no frills, inexpensive place to stay overnight. I came through town for just 1 night. Due to a weekend event in town, every hotel had doubled and tripled. This one had not. The staff was very helpful and the gym was actually better than a more expensive well known hotel I had stayed at a week prior. The cheap regular room was spacious and had kitchenettes, if needed. Don’t turn your nose up at this rebrand - you might be surprised!

Self

2/10

Poor

21 Apr 2026

Justin

Pubic hair in the sink, two roaches and a door that looks like it was abused by a profession heavyweight fighter.

4/10

Poor

10 Apr 2026

Christopher

This was an inexpensive stay and it was pretty much what we paid for. Sometimes saving money, comes with other costs.

Partner

2/10

Poor

04 Apr 2026

Jacob

Never got to experience it.Staff was not helpful.Add all never even checked in

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Candace

It was comfortable and worth the pay

Family_with_children

2/10

Poor

20 Mar 2026

Robert

Very rood and the front desk person is evil! She litterly made fun of my autistic child!

Business

4/10

Poor

19 Mar 2026

Sara

Needed a place to stay for one night on a road trip. Expedia says their check in was available until midnight and their desk was available 24 hours, but we showed up to a closed desk. The staff came in with their dinner and essentially told me check in closed at 10 and acted as though I inconvenienced her by showing up. More concerned with eating with her friend in the lobby than helping us. There was no cart to bring up our luggage. There was also no one at the desk when we checked out at 7 am. The AC wasn’t working in the room, but it was clean. Will pass on this location in the future.

Family_with_children

4/10

Poor

15 Mar 2026

arsenio

Yes it was

Self

6/10

Pleasant

22 Feb 2026

Thomas

The staff did not respond quickly but was nice. The first room smelled of cigarett smoke and the bath tub was dirty. Thay gave us another room but the carpet was stained, cabnet drawer was off and in the drawer and bathroom door on the inside of bathroom was kicked in enough a small child could have put a finger in it. There was a smell of substance abuse smoke, but I can not prove that because we stayed in the room.

6/10

Pleasant

19 Feb 2026

Brenda

The staff was courteous. I was there for 6 days and the trash was never picked up, even though. I asked. No clean up in my room during the 6 days. I ran into a lot of dogs and the elevator and welcome area smelled like dogs. It would have been nice to have soap and lotion in the shower.

Self

10/10

Exceptional

15 Feb 2026

CHARLES W.

Clean and quiet

Leisure Partner

6/10

Pleasant

02 Feb 2026

Clyde

Staff was very friendly.

Business

4/10

Poor

26 Jan 2026

Rebecca

They gave me the wrong room

2/10

Poor

18 Jan 2026

Haley

I wasn’t even allowed to check into this place to tell you the cleanliness of it. I can’t tell you that if you don’t have id everybody over the age of 18 that’s staying regardless whose named the room is in you will not get your room if you pay for it or not. Front desk is rude, and not helpful

Partner

10/10

Exceptional

02 Jan 2026

Kimberly

Exceeded expectations!

10/10

Exceptional

01 Jan 2026

Larry

Everything

8/10

Excellent

30 Dec 2025

Jeremy

Enjoyed the stay

Leisure Self

10/10

Exceptional

28 Dec 2025

Savannah

👍

Leisure Partner

2/10

Poor

27 Dec 2025

ivonne

There is bed bugs,

Leisure Family_with_children

4/10

Poor

21 Dec 2025

Michelle

The property is run down and not updated at all. No hair dryer, people walking the halls that appeared sketchy at best. We had to give ID for both my husband and I which I have never had to do. They had a sign that they would do room inspections at will which is unacceptable. Definitely will never stay here again.

Partner

2/10

Poor

21 Dec 2025

Dilip

Not a good idea to stay at this place

Business Self

10/10

Exceptional

21 Dec 2025

Jessica

Super quik and easy check in...polite and helpful staff..great price. I would definitely come back

Leisure Family

8/10

Excellent

19 Dec 2025

Alfred

Room was cleaned, most of staff is friendly.
For weekly stays, rooms needs to be cleaned at least once per week.
Wish there's a way to silence the doors when they are closing, always this loud slam when others leave their rooms.

Business Self

8/10

Excellent

16 Dec 2025

Scotty

Clean room! Friendly staff!

Friends_and_family Friends

4/10

Poor

06 Dec 2025

Andrew

we had a very late check in but staff was kind enough to check us in after midnight. Room was ok, sheets were stained. No shampoo and even though it was a full kitchen, there were no utensils or plates.

Family

6/10

Pleasant

29 Nov 2025

Carrie

Ok stay for one night. Front desk employees were very nice and helpful. The carpet in the room was worn and had a piece cut out of it. There
was a musty smell in the room which may have been from a previous pet or something, and there was no soap in the bathroom. However, there was a full size refrigerator, microwave, and stove. The bathroom was good and the sheets were clean. There was a nice exercise room and the hotel is in a good location. It’s good for the money but it not for you if you want ultra luxury

Partner

6/10

Pleasant

09 Nov 2025

Coby

Rooms were just ok. Several damaged things such as bathtub was chipped up and faucet cont

6/10

Pleasant

01 Nov 2025

Ronald

Room was ok but just felt uncomfortable and would not stay there again

Leisure Partner

2/10

Poor

28 Oct 2025

Truc

Bàd smell=old/mole or old drug. The bath tub didn’t drain well. Hair dryer didn’t work. Iron was broken the point-had to do it backward. I had to rush out to the 25th anniversary event. I was looking and feeling awful … smell smoking or something on the hallway when we walk out of our room (Room 314-double beds). They first gave us Room 402, but we didn’t accept it due to the bad comments about it. Please don’t ever go to this place. Everyone needs to be aware of this place. You would be regretting it. My friends rescued us that night, and we end up stayed in “Home 2…” crossed street. This place was so fresh, clean, and wonderful! I wish I can have the money back in full. It ruined our trip and everything!😭😭😭

Business_and_leisure Partner

8/10

Excellent

25 Oct 2025

Shanna

Room was clean. Bed was comfortable.

Business

4/10

Poor

19 Oct 2025

Jessica

First off I had 4 travelers and only 3 pillows in the room, had to wait until pillow finished washing before I got it, dried blood drips in hallway otw to the room, room had roaches, and smelt very strange, no coffee maker in the room and coffee machine in the lobby wasn’t working.

Leisure Family

10/10

Exceptional

19 Oct 2025

Kurt

Staff was pleasant and room was quiet.

4/10

Poor

27 Sep 2025

Ehren

The staff was nice and helpful and the bed was comfy however the room was very dirty with mold in the shower, dirty toilet, old carpet with lots of stains and the walls were full of stains. I saw about 10 cockroaches in my room. I was surprised because it is in a good part of town. It was cheaper but not worth it.

Business Self

8/10

Excellent

27 Sep 2025

Rebecca

Very convenient to hospital wher I was working, gym, restaurants, and grocery store.

Business Self

10/10

Exceptional

23 Sep 2025

Tina

I had to call the after hours line to check in because we got there late in the night. The young man came straight down to check us in and was super friendly and helpful. The room was clean and roomy. We were on the 4th floor and the property seemed quiet and safe.

Leisure Family

6/10

Pleasant

22 Sep 2025

Shanna

Decent for the price. Exactly what you expect at an extended stay “hotel”. You may or may not have unwanted critters in your room. “Quiet hours” are non existent with the herd of buffalos that like to run the hallways and stairs.

Business

10/10

Exceptional

12 Sep 2025

Jason

Nice condition, respectful staff!

10/10

Exceptional

06 Sep 2025

Brittany

Decent prices good location

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Brittany

It’s very nice and cheap

Business_and_leisure Partner

2/10

Poor

31 Aug 2025

Verified traveler

Dirty Carpet Roach Room

Um well it was a place to lay down… I did not remove my clothes or sleep under the blankets there were roaches in both the rooms I was given the first room the ac did not work the second room the carpets look like they had not been cleaned ever

Self

8/10

Excellent

25 Aug 2025

Brittany

Great hotel hot water was out but my reservation was wrong on my end but the hotel worker understood and allowed me to check in regardless of the reservation mix up over all would definitely recommend the hotel and will be staying there again , also pretty much the cheapest hotel in fort smith ar and in a great area

Business_and_leisure Partner

2/10

Poor

23 Aug 2025

Michael

The guy at the front desk is terribly rude!! He needs to get some human kindness inside him. Thats what’s wrong with the world right now rude ass people like him

Leisure

2/10

Poor

17 Aug 2025

Stacy

Reservation was paid for and they canceled it before I arrived

4/10

Poor

21 Jun 2025

jennifer

The walls in my room were so dirty and they had boogers on them.

4/10

Poor

10 Jun 2025

Richard

Never seen so many dogs in my life at a motel. Hair in the hall way and in the elevator. People in the room above must have been playing basketball. Thankfully the guy on duty moved me to another room.

Business_and_leisure Self

4/10

Poor

10 Jun 2025

Bruce

Room was dirty and carpet was shoddy and patched very poorly. Great location, though.

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Amanda

On the surface, everything looked great. It was when you looked deeper when you noticed there was no shower curtain, the dead bolt lock was missing, some of the plugs didn't work.

8/10

Excellent

02 Jun 2025

Kelly

This is establishment is good for the that you spent. Unfortunately, the pool was closed and they wouldn’t give us any linens after 6 o’clock, which was odd but overall it is a good stay..

Partner

10/10

Exceptional

31 May 2025

amber

Nice

Leisure

10/10

Exceptional

27 May 2025

Cristian

Nice and clean, the only thing they need is offer breakfast.

Business Family

4/10

Poor

21 May 2025

Heather

Less than amazing

Our furniture was less than comfortable. The chair was broken and the couch kind of grinned. The table chairs were very stained. They States that there is s toaster in the rooms but we had none. A roach ran across my toes while I was using the restroom.

Partner

10/10

Exceptional

15 May 2025

Hung

No complaints. Good

Business Self

6/10

Pleasant

15 May 2025

peggy

No ice machine
No ice or coffee pot in room

Business_and_leisure Family

2/10

Poor

14 May 2025

Holly

The front desk closes at midnight. This information is buried two clicks into the the email.
We arrived at 1:30am.
So I found another place to stay that night. I went back at 9am when the desk opened. To find out all of my nights were cancelled, not just the one I was \"late\" for. After 30 minutes on the phone, it was decided we could be refunded, but what a freaking hassle.

Leisure Family

8/10

Excellent

13 May 2025

Elizabeth

The only complaint was the recliner in the room was very hard to let down and was chewed up!!

Business Family

8/10

Excellent

08 May 2025

Paul

4/25 & 4/26 2025

There was something smeared on the wall in between the bed and nightstand towards the window side. Had to look at it every time we turned on the light. Very unattractive. Bed had a high side and was uneven. Other than that it was very quiet and nice overall.

Partner

8/10

Excellent

04 May 2025

Linda

Worth the price.

Smelled funny but worth the stay for the price. Would stay here again. Definitely pet friendly since most people had their dogs.

Partner

4/10

Poor

29 Apr 2025

Katelynn

Not what it used to be

6/10

Pleasant

27 Apr 2025

Nayeli

It was alright.

4/10

Poor

27 Apr 2025

Robert

Don’t, just don’t. Tired and worn out. Very depressing.
No coffee in rooms; coffee machine in the lobby was broken. Phone didn’t work.

Leisure Self

8/10

Excellent

25 Apr 2025

Eric

Check in was fast and easy.

Business_and_leisure Partner

4/10

Poor

14 Apr 2025

Candace

Depending on who works front desk

8/10

Excellent

08 Apr 2025

Brian

Bud in the Bedroom

I checked in and went up to the third floor only to find that the lock or key card did not work. Got reassigned a different room only to walk in to a strong smell of Marijuana in the bathroom. By day 3 it was barely noticeable... The room was otherwise clean, updated and nice with very comfy sheets, duvet and pillows. The bed slept well also. The fridge was already prepared cold, which was nice to get my drinks cold quicker than most other lodging places. There were no pots, pans or cooking utensils available. I dont even recall seeing silverware. There was 1 cup, plate and bowl available I believe. Coffee was downstairs but was out of order. Thankfully Dunkin Donuts was in short walking distance. Overall, it was worth the cost and plus some in comparison to the other overpriced options in the area.

Self

2/10

Poor

06 Apr 2025

David

Immediately smelled of animals as you walked in. Eyes and lips started burning due to having pet allergies. Started to check in but it was not tollerable. I could not see myself staying there for 3 nights without ending up in the ER. Taylor, the clerk said \"I would need to contact expedia for a refund and that they wouldnt have an issue with it since it was through a third party.\" Contacted expedia and they said hotel would not cancel or refund on there part. I never even checked in. Expedia shouldnt pay that property, promote them, and should just refund me at least two or the three nights since i did have to cancel the day of. Even though that place is completely nasty. Dont read the reviews on expedia, they are misleading. Expedia and Choice hotels should be embarrassed by this.

Self

6/10

Pleasant

30 Mar 2025

Bob

The rooms were nice size but the sofa, chairs and carpet were pretty raggedy. It was still a fair value.

2/10

Poor

28 Mar 2025

Jacob

drug activity and could smell people smoking drugs

Business Family

10/10

Exceptional

26 Mar 2025

Curtis

Great clean place with cavernois hallways. I arrive after 1 AM and the desk was closed. I called and woke the clerk up, but he came right there and checked me in. He was very pleasant considering he had been in bed.
All staff was nice and the long-term guests (being an extended stay place) were friendly.
The room was clean and it was nice to have a toaster in the room, as well as the full fridge, dishwasher, cooktop, etc.
One drawback was that there were no USB ports for phones and other devices.

Leisure Self

8/10

Excellent

20 Mar 2025

Emanuel

Good little hotel

Nice hotel at a great price. It is dog-friendly, so if you are not a dog person or are sensitive to dogs, just be mindful of this when making your reservation. It is in a good location and easy access to stores and food. Good area. Will stay again.

Business Self

2/10

Poor

14 Mar 2025

Sandy

Expedia did not process reservations correctly so unable to check in although paid for room
As a result we never stayed here

4/10

Poor

11 Mar 2025

NOR EDDINE

I would have given a better rating but I couldn’t stand the carpet smell. We woke up with a headache.

Business Self

2/10

Poor

07 Mar 2025

Despina

The African American lady in the back should be fired very unprofessional I am also African American

10/10

Exceptional

24 Feb 2025

Cecilia

Very clean very comfortable and very polite. I really appreciate you guys. Thank you. We’ll be coming back to stay.

8/10

Excellent

24 Feb 2025

Len

Clean and nice. Didn’t require anything extra. The only thing that would have made it any better would have been trailer parking, I travel for work and pull a trailer with equipment so trailer parking would have been the only thing I would have changed. It wasn’t even a big deal though. Clean room, clean bed, and hot shower what more do you need.

Business

6/10

Pleasant

16 Feb 2025

Bethany

We had a decent stay, we liked that we didn’t have to eat out every meal because of the kitchenette, but on the last day we noticed a roach on the door lock, then housekeeping kept coming into the room before checkout time, they came in the first time a little after 9 am so I asked “is checkout at 11?” She responded “yeah, but I thought you were gone” then came back while we were loading the luggage cart around 10:15 am then not 5 minutes later the manager came up and asked if we were going to check out today, my boyfriend got irritated, he told me it’s 10:19 we still have 40 minutes if we needed it and he doesn’t know why we have to be rushed. Not sure if we would go back, there was a banging sound that kept going on morning and night, but we assumed it was probably just someone “getting down” since we were there during Valentine’s Day weekend. If we hadn’t been rushed out, it would have been a better experience, but they kept walking in, what if we would have been “getting down” that would have been embarrassing lol

Leisure Partner

2/10

Poor

17 Jan 2025

Michael

Wi- fi does not work reliably at all. It went out every day I was there. Then they the guest to call tech service so the staff does not have to wait on line.

Business_and_leisure Self

8/10

Excellent

13 Dec 2024

Rafael

clean building

10/10

Exceptional

01 Dec 2024

Brent

Excellent!!

Stayed for one night for the price excellent choice, will stay there again.

Self

6/10

Pleasant

18 Nov 2024

Diane

Just ok

It was ok. Seems like a working hotel. Room showed signs of wear and tear. Bedspread big stain on it. But if you just need something quick and inexpensive it’s ok.

Business

2/10

Poor

15 Nov 2024

Ryan

Pretty sure there were bed bugs

Leisure Family_with_children

6/10

Pleasant

05 Nov 2024

Diana Lea

When yiu check in they tell you no smoking in rooms. However, the room smelled of past smoking. Well I assume if pats smoking. Corners of room not cleaned, remote control dirty, no ice in the freezer when I was told there would be, dog barking inhall way at 11pm.

Self

2/10

Poor

03 Nov 2024

Verified traveler

Don’t stay here. Roaches and drug addicts.

Check out the reviews from the Surburban Studios website. Not the Google reviews. Multiple roaches. Shower had long hairs from another person. Couches and chairs had nasty stains on it. I was told it’s an overflow for low income housing. Drug addicts pushing shopping carts through the hallway at 10pm. Marijuana smell constantly. Carpet smells like dog piss. Spend your money on a nicer hotel. Don’t stay here.
It was absolutely disgusting. Work paid for it or I wouldn’t have stayed.

Business

6/10

Pleasant

03 Nov 2024

Ben

Property was previously Candlewood Suites (?), and thus the building and room configuration itself is nice. The price was fair for the market. However, the building condition is beginning to deteriorate. And the room and common area cleanliness is less than stellar. Musty smell, stains, and in need of interior paint. It now appears to cater to longer-stay customers.

Leisure Partner

2/10

Poor

17 Oct 2024

Wilson

lots of cockroaches

10/10

Exceptional

10 Oct 2024

Rudolf

nice room

Business_and_leisure Self

6/10

Pleasant

06 Oct 2024

Jason

Not a happy camper. Disappointed.

The property is in ok condition. The room was clean but the bed was horribly uncomfortable. There were also roaches in the room. Babies were crawling out of the plug ins.The room was also very musty smelling and the water had an oder. I would really like the property to refund my money or Choice can provide me a voucher immediately for a comp night for my next stay at a different property. Just flat out unsanitary. In fact I watched everything down when I got there and sprayed my own air freshener.

Partner

2/10

Poor

03 Oct 2024

trinadad

This property was disgusting. There were roaches in the air vents and on the walls

10/10

Exceptional

19 Aug 2024

Randall

Not much to say. Called and asked for an early check in and they told me to come on down, our room was already to go.
Staff was courteous and helpful. The facility was just short of immaculate. The room was spacious and had all the amenities one would need except a coffee maker, but the free coffee area was just down the hall.
Our reason for staying was because of a massive gas leak at our home and I wanted to treat my wife to a hot shower. I can handle the cold..... get in, get done what needs to be done, and get out! Not so much my wife.
If we ever plan a date weekend, we will be back!

Leisure Partner

10/10

Exceptional

06 Aug 2024

Connor

Nice people.

Business Pet