Name: IntercityHotel Enschede
Address: Willem Wilminkplein, 5, Enschede, 7511 PG, NL

10/10

Exceptional

10 Jul 2026

Chris

Location

Friends

2/10

Poor

28 Jun 2026

muntaha

Very disappointing stay. The hotel is old and not clean. The service was very poor and the staff were not helpful or friendly. The rooms were very small and uncomfortable. There was not enough seating space in the lobby. The car park entrance was extremely narrow and it was very difficult to drive in and out. Overall, it was a very bad experience and I would not stay here again.

Partner

8/10

Excellent

24 Jun 2026

Manuel

Everything was good, just the bed is a little uncomfortable.

Self

8/10

Excellent

18 May 2026

Rachel

Conveniently located straight from the train station. Clean on the inside (street level lift could use some attention), spacious room, friendly staff and good breakfast.

Business

6/10

Pleasant

30 Apr 2026

gregg

I stayed in a \"business plus\" room. It was a nice size, but the TV is small, only 1 pillow is provided (and it's tiny), the duvet is 2/3 the size of the bed and there is no iron in the room.

The breakfast is OK at best.

It is very clean, the rooms are quiet, the staff are wonderful and the location is great.

But I do not think that I will stay here again.

Self

10/10

Exceptional

04 Apr 2026

Kelvin

Excellent!

Self

6/10

Pleasant

28 Jan 2026

Bryan

Poor heating in the room and toilet. outside temperature was at 0 deg celcius so heating definitely needs to improve. Fortunately hot water supply was good. Under the blanket was sufficiently was but blanket was very small considering the queen sized bed.blanket was smaller than the bed actually.

Breakfast was pretty good, just the same dishes everyday. Location is good.

Business_and_leisure Self

6/10

Pleasant

19 Nov 2025

Rene

Fint hotel, boede på 9. etage med en rigtig flot udsigt.
Enschede er en dejlig by med masser af liv.

Hotelværelset var rummeligt med et fint badeværelse i almindelig standard. Sengene var en smule hårde, og loftet i entreen var under renovering, men ikke færdigt – det manglede maling. Ellers var alt i orden.

Morgenmaden var som forventet og levede op til standarden.
Beliggenheden i forhold til by og transport er super god og meget nem.

6/10

Pleasant

14 Nov 2025

David

My experience at this hotel was a bit mixed. I was very happy the first time I stayed here about 10 years ago, but my most recent visit unfortunately was not quite as good.
My room had an electrical problem which resulted in me having to switch rooms late at night, and I was placed in the handicapped room due to availability issues. My friend's room had a fairly severe plumbing leak in the washroom. Maintenance and quality control could use some improvement. Breakfast was great, and the location of the hotel is perfect if one wants to visit the town of Enschede.

Business

6/10

Pleasant

14 Nov 2025

Nathalie

Room was dirty and the bed was absolutely awful to sleep on. Location is great and the customer service was great as well.

Leisure Partner

8/10

Excellent

05 Nov 2025

Teresita

Muy buena ubicación, aunque fue complicado llegar al hotel por contracciones cerca

6/10

Pleasant

08 Oct 2025

Emanuel

Breakfast poor quality. Not comfortable bed. Bathroom needs refreshing.

Business

10/10

Exceptional

04 Oct 2025

Guru Prakash

-

10/10

Exceptional

02 Sep 2025

Mohamed

Great Hotel in the heart of enschede

The location of the hotel is great next to Train and Bus station and also right next to the city center. Most importantly, the staff are simply wonderful and extremely nice and always ready to help.

6/10

Pleasant

25 Jul 2025

M

Helaas..

Nieuw hotel, geweldige locatie, fantastische medewerkers, zeer vriendelijk en behulpzaam. Helaas zeer slecht geslapen vanwege de slechte kussens en gebrek aan frisse lucht omdat de ramen niet open kunnen. De plastic matras bescherming maakt het bed bloedheet en oncomfortabel om op te liggen. Heel jammer!

Self

8/10

Excellent

24 Mar 2025

Antea

Good night sleep

Very well located and handy to town and railway.
The hotel is good, newish with airy rooms, comfortable beds, and average breakfast.
Cleanliness can be better- I found fake lashes in my shower that scared the hell out of me as I thought it was a spider.

Business

10/10

Exceptional

21 Jan 2025

Anil

Great location.

Business_and_leisure Family

10/10

Exceptional

31 Oct 2024

Paul

Convenient location close to the train station and city center.

Leisure Self

8/10

Excellent

10 Oct 2024

Kenneth

.................................................

8/10

Excellent

27 Sep 2024

Verified traveler

Very much a ‘business’ hotel. Staff very friendly and efficient but bar area lacked atmosphere and had to wait for a receptionist to serve drinks. Room was clean and comfortable.

Partner

4/10

Poor

18 Sep 2024

Jan

I was baffled by this hotel: it seems that a competition was written for architectural students to design a (spacious) room that has all the basics...AND WHOEVER CAN DO IT AT THE LOWEST COST WILL WIN!.(NO ADULT or FREQUENT TRAVELER would ever design a room to be THIS UNCOMFORTABLE).
It had everything: a (terrible) bed, two (very small, very poor) pillows, a duvet (too thin and small for the bed), a (half) desk, two (very poor) chairs, a (small) bathroom with a sink, a (small) shower (with low water pressure), (very thin) towels and a toilet.
In my 40 years of travel around the world, staying in hotels 200 nights per year minimum, this must have been the most \"bare bone\" comfort I have ever experienced (AT A HIGH PRICE!) Check in is SELF SERVICE, they have closed the restaurant for lunch and dinner (So it should be renamed HOTEL-GARNI or B&B) and the very hard to find staff members seemed to have NO training in the hospitality industry. Breakfast was all self service and unappetizing. The reason I chose the hotel was its location and the STEIGENBERGER affiliation ~ but NEVER AGAIN!

Business_and_leisure Self

6/10

Pleasant

13 Sep 2024

Roberto

Great location and good service

Leisure Family

8/10

Excellent

23 Aug 2024

Sema

Excellent location

10/10

Exceptional

25 Jul 2024

Neea

-

8/10

Excellent

17 Jul 2024

scott

Lovely hotel

Great location Very friendly staff. Nice breakfast. Good size room and comfy bed but could hear the room through the wall.

Business

8/10

Excellent

25 Apr 2024

Irene

The property location is great. The room and view were great.
However, it is very hard to find the entrance. I searched for a bit lugging my suitcase and bags. Finally I got close to an area where I saw a sign that was facing the opposite direction and that is where the elevator was.

Leisure Self

8/10

Excellent

15 Apr 2024

Sarah

Very convenient to get to the train and bus stations.
Close to a variety of stores and dining options.
Got a room with a great view of the town.
Kettle to boil water in the room.
- No iron in the room; iron in the room is standard in every other hotel where I have stayed.
- Mattress was somewhat uncomfortable.
- Not enough pillows.

Business_and_leisure Family

8/10

Excellent

17 Mar 2024

Rosa

Service was great, cleanliness not so much

I felt like my room wasn’t really cleaned thoroughly. There was a long hair in the clean towel they provided and hairs in the shower. Gum sticking on the side of the bed. The staff was super friendly and helpful and the location is perfect.

Self

10/10

Exceptional

07 Jan 2024

Nicholas J

Centrally located. Short walk to public transportation.

4/10

Poor

16 Dec 2023

ERROLA

Beware in winter months - no heat thermostat in the room. When we complained of being cold, we were only offered an extra blanket. It took a second complaint for them to offer a stand-alone heater. Also, the bed cover/duvet is tiny - it does not cover the full size of the bed… very strange..

Business

10/10

Exceptional

24 Oct 2023

Dave

Stay in Enschede

Nice hotel perfect location nice room.

Partner

10/10

Exceptional

15 Oct 2023

Claudia

Perfectly located 5 minute walk to train to / from Amsterdam! Include the breakfast in your hotel stay - well worth it compared to most hotels offering same in USA. Quiet, clean, comfortable beds, friendly staff all spoke English. Helped us to print our train tickets.

Leisure Partner

2/10

Poor

17 Sep 2023

Svetlana

Substandard property

It’s a basic hotel in a small town in NL. I was bitten by an insect during the night. Next day hand got swollen and took several days of antibiotics and allergy medications to get it under control. Rather expensive and unpleasant experience.

Business

10/10

Exceptional

01 Sep 2023

Nikola

One of the best hotels I have ever stayed in!

Leisure Family

10/10

Exceptional

16 Aug 2023

Jeffrey

Good and Convenient

Great stay downtown. Easy access to stores, restaurants, and trains.

Friends_and_family Family

10/10

Exceptional

26 Jun 2023

Gilda

Goed gelegen . Alleen mis ik een extra kussen in de kamer

Leisure

8/10

Excellent

03 Jun 2023

Peter

Great location… pillows could be better 😃

Leisure Partner

6/10

Pleasant

07 Feb 2023

roisin

Mixed review

I had booked a double room and provided with a twin, not ideal for romantic weekend away. I enguired about getting the room i booked but was told that although they try match customer reguest this is what they had avalible. This was confusing as i had booked many week in advance.

There was a hazelnut on the floor and some long hairs on the bed.

The bathroom was spotless, the staff were very polite and the location was absolutly ideal

Partner

8/10

Excellent

05 Aug 2022

Robert

Nice room and staff very helpful and friendly

Business Self

10/10

Exceptional

07 Jul 2022

Maria

Convenient and staff very helpful

Business_and_leisure

10/10

Exceptional

18 May 2022

Paul

A nice stay in Enschede

What a surprise to get all this comfort in the heart of Enschede. Normally I stay with friends or family when I visit my home time overseas but decided that this time to do a change. We traveled by train to Enschede and what is better than being close to the train station downtown. Walking distance from the Oude Markt or other spots to hang around.

The hotel service was great and their friendly professional staff plus they have even a bar and a restaurant. We used the restaurant for breakfast and must say this is more than the basic stuff that you get at most hotels. So my next stay back in my home time will be here again.

Friends_and_family Family

10/10

Exceptional

10 May 2022

Maria

Lovely clean convenient hotel to Enschede.Fantastic views ,staff very helpful for all our requests.

Business_and_leisure

8/10

Excellent

01 May 2022

Michael

No parking was available. Too bad

Leisure Partner

10/10

Exceptional

21 Apr 2022

Claudia

Perfect location, great hotel

Love the InterCity Hotel in Enschede! Staff is great, rooms are spacious, clean and bright, with floor-to-ceiling windows. Breakfast is perfect and the location can’t be beat. We’ve stayed here twice in the past year and will be back…

Friends_and_family Family

10/10

Exceptional

08 Apr 2022

Mihaela

The staff was very helpful! The breakfast was totally yummy and plenty! The distance from the train station was small, which helped a lot!

Leisure Self

6/10

Pleasant

04 Apr 2022

Farzad

Staff were not that friendly.

4/10

Poor

28 Mar 2022

Janice

Reception staff was very friendly
View is very nice
Toilet was not cleaned, towels only changed once in 4 nights, floor dirty, fire alarm went off on our first night, everyone left the building at 6 am and we were allowed back in 20 minutes later. No explanation given. Halfway smelled like sewage.

Partner

10/10

Exceptional

07 Feb 2022

Ryan

Business trip

Relatively new clean hotel with easy access to the city center.

Business

8/10

Excellent

30 Jan 2022

Paul

Great location
Clean and tidy

Business

10/10

Exceptional

19 Dec 2021

Steluta Gina

The staff is kind and helpful.

Business Family

8/10

Excellent

14 Dec 2021

Cahyadi Salim

In central.... near train station.... near restaurant & bar.

Leisure Family

8/10

Excellent

12 Sep 2021

RAUL

Very nice hotel located right in the heart of the city, within meters of all the bars, restaurants and shopping. Rooms are spacious, so are the bathrooms (not common in Europe), modernly furnished with everything you need. I definitely recommend this place. We only had 2 issues. First one was with parking. We drove to Enschede from Amsterdam and we needed the car to be driving around Enschede and other towns around the area. However, even though Expedia says \"Parking on site\" and yes there is a parking garage from the hotel, nobody mentioned 1) That you had to make a reservation to be able to park in the hotel so there wasn't a spot for us 2) That Parkin does not allow you to be going in and out it is only literally to park your car during your stay and drive when you check out for $12.50 euros a day. So, we didn't have a parking spot at the hotel and since we needed our car to be going places we had to park in the Train station parking garage 200 meters or so from the hotel which is not bad (unless its raining or if you are carrying heavy bags) and it costs $15 euros a day or $2.XX per hour.
Besides this the only other thing I would advice is get the breakfast option! But ask for breakfast from check in. We didn't do it only to learn that if you decide later on your stay that you want breakfast you can't because you also had to \"reserve\" your spot. The buffet is actually very good, so take it! There are not many places for breakfast in town anyway.

Leisure Family

8/10

Excellent

08 Aug 2021

Verified traveler

It's very closed walking distance to the bus station, train station , government agency, many stores and other. Nice and friendly staff at the hotel.

Business_and_leisure Family

10/10

Exceptional

03 Aug 2021

BENSON

lots of natural surroundings

Leisure Family

8/10

Excellent

23 Feb 2020

Robert J

A night in the city of Enschede

Modern hotel, room and bathroom appropriate but not large. Big windows which allowed a good view on the west side of the city. Hotelparking for a first time arrival not easy to find. Coold hear the foot steps of the upper neighbours. Breakfast and the price of it excellent. Late service at the bar with tap beer was very good. Parking easy to reach with elevator and so was the city center.

Partner

10/10

Exceptional

06 Feb 2020

Verified traveler

Very comfortable hotel located right by the train station with easy access to the city center. Everything is within walking distance. The rooms are very clean and comfortable.

Business Self

10/10

Exceptional

03 Feb 2020

Verified traveler

new building, very clean and comfortable ...................

Leisure Partner

8/10

Excellent

01 Feb 2020

Virginia

It is very well located and perfect for business or leisure travel. Totally recommend!

Business_and_leisure Family

8/10

Excellent

19 Jan 2020

Rosemary

Nice view of the city

We stayed on the 7th floor and had a great view of the city. The only tip for the room would be that the windows had hand marks which could have been cleaned, however overall the room was great.

Partner

10/10

Exceptional

07 Dec 2019

Verified traveler

Great location, near the railway station and also not too far from city center. Walking distance from many restaurants, cafes and shops. Superb service at the reception desk - staff always happy to help, very kind and polite. Rooms are spacious, clean and comfortable. Good food (cold and hot) selection at the breakfast.

Business Self

4/10

Poor

21 Nov 2019

Verified traveler

I was really disappointing by the room service staff attitude and cleanness!!

Friends_and_family Family

10/10

Exceptional

07 Oct 2019

Tian Beng

Clean, modern hotel at the heart of the town

Very conveniently located at the heart of the town centre where restaurants and convenient stores are located.

8/10

Excellent

06 Oct 2019

MichielT

Great location, but it is overpriced for what they offer. The rooms are clean and have large windows making them bright. The two elevators are at times insufficient for all the guests.

Leisure Family

10/10

Exceptional

17 Sep 2019

ayobami

It was just perfect

Family

10/10

Exceptional

06 Sep 2019

Frank

The hotel and the area were both nice and convenient.
Parking was limited at the hotel and had to park at a nearby parking lot which was quite expensive.

Friends_and_family Family

6/10

Pleasant

01 Aug 2019

Verified traveler

Shower/bathroom a little bit smelly (sewage type smell) which meant that checking into the room was not so pleasant, but as always staff great.

Bed comfort is pretty good, although I always find the air-con system a little noisier than I would usually like.

Breakfast is good, and all the essentials for a great start to the day.

Location is definitely super, very convenient for both work and exploring.

Business Self

10/10

Exceptional

19 Jun 2019

Verified traveler

Great location, very friendly staff and very clean rooms

Business

10/10

Exceptional

15 Jun 2019

Kritsana

Very good and perfect location

The hotel is located near the Enschede Train Station and also not too far from city center.

There is convenience store located 400 meters from the hotel. There are many restaurants nearby or you can walk to find many restsurants in city center.

Room is quite large, clean and comfortable.
There is minibar and amenities in the room.

Breakfast is good. There is not somsny varietyof food.

The staff is very kindly and polite. Check in process is very fast.

It’s very good and convenience for everyone who stay in Enschede.

10/10

Exceptional

05 May 2019

Verified traveler

Hotel that does what it says on the tin, pleasant polite staff clean spacious room only stayed one night and was happy👍

Friends_and_family Partner

10/10

Exceptional

15 Apr 2019

Zaidi

Excellent

Excellent stay as always

8/10

Excellent

27 Mar 2019

Verified traveler

The property was very close to the train station and many restaurants, cafes and shops. I was also able to rent a bicycle at the hotel. All places I visited inside the building were clean and well-maintained. Outside of the building, the stairs leading up to the lobby were often littered with garbage and had broken glass that remained there for a few days. The stairs were also in need of repair.

Friends_and_family Family

8/10

Excellent

03 Mar 2019

Ricky

Room is clean and location is good as it is near the train station.

Business Friends

6/10

Pleasant

21 Feb 2019

Verified traveler

Just ok

Smelly halls and room. It was located above the kitchen area. View of graffiti building and train tracks. The bed was not comfortable, and very low to the ground. Had issues connecting with free internet. The area was good, many restaurants and shops nearby. Close to train and bus station.

8/10

Excellent

31 Dec 2018

Jurriaan

Convenient hotel for Enschede. Rooms are spacious enough, clean and kitted out with nearly everything you may practically need. Luxury it is not so maybe not so much for a romantic getaway.

Also, rooms for single use DO have double bed but are made with a single duvet. If there is two of you staying, you get two single duvets on your double bed. Upon query, this is normal... really??? Is it a German thing? It’s a German chain after all (which I generally consider a good thing because it’s clean, well kept, everything works where and when you need it) it’s just the oddest or things to walk into a room with a double bed with a single duvet on it and 10cm of bare mattress left on either side of it.

And as if to confirm their good service, they promptly remade my bed with two duvets (yes still sleeping on my own, lol).

Stay here if you need a clean, practical and reliable room, great location and want decent value for money. Don’t stay here if you want romance or luxury or bedding like at home.

8/10

Excellent

23 Dec 2018

Verified traveler

Location is great because it’s right across from the train. Modern looking rooms, excellent staff. Rooms aren’t super clean but ok to stay in for a night or two.

Leisure Friends

10/10

Exceptional

22 Nov 2018

Kritsana

Very good location and service.
Breakfast is variety and delicious.

10/10

Exceptional

08 Nov 2018

Jake

Very convenient location, friendly staff, with simple, comfortable rooms.

10/10

Exceptional

22 Oct 2018

David A

Super-convenient location, friendly welcome

The location of this hotel was a contributing factor to my decision to visit Enschede. It's just steps from the railway station and right next door to the performing arts center – everything I needed for my visit.

8/10

Excellent

17 Oct 2018

Rajiv

Nice hotel close to the railway station and main market of the city, very convenient will stay again on my next visit

10/10

Exceptional

11 Oct 2018

Verified traveler

Relax, excellent room service

10/10

Exceptional

29 Sep 2018

Andy

Friendly and helpful staff 24 hours a day going along with great service. Only getting into the parking garage is a bit tricky, you will need to check in first to get a parking spot assigned and get the direction how to get in.
The location is phenomenal.. walking out the hotel door you are in center of the city where life happens.

8/10

Excellent

25 Sep 2018

Daniel

Good

Great location. Clean hotel. Had everything I needed. Internet was a little slow though.

8/10

Excellent

20 Sep 2018

Verified traveler

Good location

Close to train station, ideal for visiting the ArtEZ

10/10

Exceptional

08 Sep 2018

Lauren

one night business stay call ahead about parking

10/10

Exceptional

30 Aug 2018

Bradley

Great location and very clean

6/10

Pleasant

26 Aug 2018

Verified traveler

Its cold in the room. Heating floor is not enouggt or not working after tutned off cooler. (

8/10

Excellent

25 Jul 2018

Rosalind

I stayed here because it is convenient to the railway station and very convenient to the theatre where I was attending a concert. No problems at all. Comfortable room, fast wifi, good shower, friendly staff, very clean. Would stay again.

10/10

Exceptional

16 Jul 2018

Dave

Travel stop

Quiet and convenient. Excellent breakfast. I got some sleep after travelli g for 36 hours.

10/10

Exceptional

14 Jul 2018

Joe

Really nice hotel, close to train station, old town area, restaurants!

10/10

Exceptional

05 Jul 2018

adnan

Convenient

Easy and practice for business traveler
Also many food around

8/10

Excellent

05 Jul 2018

connie

The hotel is in a very convenient location to the central station and the centrum. There are a lot of restaurants and shops. The hotel is basic, the beds were ok, the breakfast was expensive for what you get. I paid 13€ and didn't feel like it was worth the money spent. The room was very clean and quiet, and I was able to store my luggage upon check out. Overall, it's a good place to stay.

Family

10/10

Exceptional

03 Jun 2018

richard

Do it again

Great place, great location, great city!

Partner

8/10

Excellent

03 Apr 2018

Kevin

Good weekend

New hotel. Central location. Didn't have breakfast but lots of places nearby. Pillows like pancakes. Staff forgot to service room on day. Hotel offers free bus pass each day.

10/10

Exceptional

01 Apr 2018

Verified traveler

Convenient business hotel to center and station

Very convenient hotel with good parking. There were a couple days that certain items were left unclean but that speaks more to attention to detail. Also, I am not sure about public transport being included which is typically a selling point for this chain. If so, they should make it clear or otherwise arrange it.

6/10

Pleasant

17 Feb 2018

Sarah

Not too bad

It was close to the station and the city shops, nice and clean but room was too hot.

10/10

Exceptional

03 Feb 2018

Stacy

Excellent overall!

Excellent staff and facilities in a perfect location near city center’s restaurants and shopping!

10/10

Exceptional

16 Jan 2018

Scott

Perfect location and great hotel

Was a business trip and have used the hotel several times, perfectly located for the train station and for the city bars and restaurants. Will use again next time here.

6/10

Pleasant

15 Jan 2018

Angels

Good location, easy to reach by train.

I have stayed at this hotels on multiple occasions, because I travel to Enschede for business on a regular basis. I was disappointed this time when I arrived ion Wednesday at 21:30. There was a queue for checking in and in front of me there were 3 parties: one gentleman (dealing with one lady at the front desk), two ladies (ladies with the other lady at the front desk), and three gentlemen queuing (together) before me.
There was third hotel staff person (a tall guy) who was standing next to the desk and observing. When one of the ladies at the front desk became free she started the check in process of the 3 gentlemen. Then a customer arrived after me for checking in and the hotel staff guy went to greet him, and then straight to the computer at the front desk to do his check in and get him the room card. When he finished he went back to stand there doing nothing.
I was not impressed bu the fact that he had done the check in of his friend (it was clear that they knew each other) when I was there first. If he wants to check in his friend and pass him in front if the queue, he could at least have been a bit more discreet. I do not think he minded his manners because he realised that I had realised this but still he ignored me.
Because of this I ended up waiting over 15 minutes for checking in. I got my key and I went straight to the restaurant opposite the hotel just to find out that they had just closed the kitchen. Thank you for making me queue, I missed dinner that night.

10/10

Exceptional

14 Jan 2018

Yukkuen

Enschede Intercity

Great location

Family

10/10

Exceptional

05 Jan 2018

Yukkuen

Enschede