HB
Half Board
Usually includes breakfast and one additional meal.
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8.4/10Excellent18 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.4/10 8.4
Neighborhood8.0/10 8.0
Amenities9.4/10 9.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About FOX Hotel Pekanbaru
Fox Hotel Pekanbaru Hotel is a midscale hotel located in Jl Riau within the exclusive area of Senapelan. Only 30 minutes drive from Sultan Syarif Kasim II Airport it has direct access to Sadira Plaza Pekanbaru and nearby the renowned Leighton Bridge, Rumbai.
Fox Hotel Pekanbaru Hotel with its tagline 'May The FOX be with You' is for modern business and leisure travellers who are seeking a different experience. It features 222 rooms, gym, spa, restaurant and an indoor rooftop sky pool - the highest in Pekanbaru with exceptional gorgeous view.
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FOX Hotel Pekanbaru is centrally located in Pekanbaru, a 2-minute walk from Ciputra Seraya Mall and 12 minutes by foot from Raya Mosque. This spa hotel is 2 mi (3.3 km) from Pekan Baru Mall and 2.8 mi (4.5 km) from Great Mosque of An-Nur.
Make yourself at home in one of the 225 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
15
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
Minimum age for negative COVID-19 test result requirement: 17
Property does not offer onsite COVID-19 testing
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- At check-in, guests must provide a negative COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 17 and up, and the test must have been administered no more than 24 hours prior to check-in.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 17 and up, and the test must have been administered no more than 24 hours prior to check-in. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the breakfast rate for children aged 7 and above.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Property Registration Number 55110, 9120409252465
-
Minimal age
15
-
Optional fees
- Fee for buffet breakfast: approximately IDR 65000 for adults and IDR 32500 for children
- Airport shuttle fee: IDR 150000.00 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: IDR 300000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Indonesian
Nearby attractions
Ciputra Seraya Mall
0.1 km / 0.1 mi
Raya Mosque
1 km / 0.6 mi
Senapelan Tunjuk Ajar Integritas Park
1.5 km / 0.9 mi
Pekan Baru Mall
2.7 km / 1.7 mi
Great Mosque of An-Nur
3.7 km / 2.3 mi
Soeman HS Library
4 km / 2.5 mi
RTH Putri Kaca Mayang Park
4.4 km / 2.7 mi
SKA Mall
5.4 km / 3.3 mi
Riau University
5.9 km / 3.7 mi
Pekanbaru Lake
9.6 km / 5.9 mi
Museum Sang Nila Utama
9.9 km / 6.1 mi
Riau Garden Shopping Center
10.5 km / 6.5 mi
Asia Heritage Pekanbaru
10.5 km / 6.5 mi
Bandar Kayangan Lembah Sari Lake
10.8 km / 6.7 mi
Taman Wisata Alam Mayang
12.8 km / 7.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2016
- Total number of rooms: 225
- Number of floors (main building): 15
- Single rooms: 153
- Twin rooms: 72
- Executive rooms: 18
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
Show 56 more facilities & services
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Golf course
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Car hire
- Transfer serviceExtra charge
- Secure parking
- Valet parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Supermarket
- Shop
- Terrace
- Sun terrace
- Gym
- Luggage room
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack bar
- Banquet hall
- Show cooking
- Air conditioning in Restaurant
- Meeting room
- ProjectorExtra charge
- PhotocopierExtra charge
- Sun loungers
- Spa treatmentsExtra charge
- Breakfast
- Breakfast buffet
- À la carte lunch
- À la carte dinner
- Deposit on arrival
- Identification card at arrival
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
Double or Twin EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
SINGLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDSDBL.2D-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
DOUBLE EXECUTIVE 2 DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE EXECUTIVERoom • DELUXE EXECUTIVEROO.DX-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
Room DELUXE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXE • 28 m²DBT.DX
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Smoke detector
- Plug adaptor
- Desk
- Background music
- Toiletries
- 220V power supply
- Wake-up service
Show all 22 amenities
- Wi-fi
- Slippers
- Cable TV
- Make-up mirror
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Soundproof room
- Children share the bed with parents
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
Double or Twin DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Room amenities
- Housekeeping
- Smoke detector
- Plug adaptor
- Desk
- Background music
- Toiletries
- 220V power supply
- Wake-up service
- Wi-fi
- Slippers
- Cable TV
- Make-up mirror
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Soundproof room
- Children share the bed with parents
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 36 m²DBL.EJ
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Children share the bed with parents
- Smoke detector
- Plug adaptor
- Cable TV
- Make-up mirror
- Slippers
- Desk
- Background music
Show all 22 amenities
- Toiletries
- 220V power supply
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Soundproof room
- Housekeeping
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
DOUBLE EXECUTIVE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Room amenities
- Children share the bed with parents
- Smoke detector
- Plug adaptor
- Cable TV
- Make-up mirror
- Slippers
- Desk
- Background music
- Toiletries
- 220V power supply
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Soundproof room
- Housekeeping
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE EXECUTIVEDouble or Twin • DELUXE EXECUTIVEDBT.DX-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
Double or Twin DELUXE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFOX Hotel Pekanbaru
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about FOX Hotel Pekanbaru
11
reviews shown
Andrew
Friendly staff and helpful.
Verified traveler
good
Philip
Poor air cond
Don’t stay here . Hotel is quite run down
Nanang
Nice pool and great location
Verified traveler
Overall good stay, could be better!
Friendly and helpful staff!
Appreciate the water dispenser to reduce plastic use (bottled water).
However, my room is stuffy, air-con seemed not functioning well as temperature never reach what we set, shower room is slippery and bed lights not working.
Appreciate the water dispenser to reduce plastic use (bottled water).
However, my room is stuffy, air-con seemed not functioning well as temperature never reach what we set, shower room is slippery and bed lights not working.
MIMI KUSTINA
Walking distance to shopping mall and eatery, very courteous staff. Excellent !
Li
Clean hotel, near to mall.
It was good. Quality stay.
GOH
Clean and nice hotel. Near to amenities, shopping and food eatery. Service is good and staff friendly
Aler
Beautiful Facility Poor Services
- The Facility is Beautiful, Nice View!
- People Services is poor,
# Asking for single items like Tissues and toilet paper take almost one hour to deliver.
# Calling front desk and they ignore your call, when you call manager on Duty phone the response is same lady at front desk.
# the Cleaning boy do not clean the WC, and the waste was collected in plastic bag and leave near to the bedroom. (Provably is a give away or souvenir for us, I don't know)
- Restaurant: The first day during breakfast, I hair was find in the Omelet, Provably another Give away????
# The variety of meal was limited and not many options for breakfast (We didn't try any other meal after nasty moment with the hair)
- People Services is poor,
# Asking for single items like Tissues and toilet paper take almost one hour to deliver.
# Calling front desk and they ignore your call, when you call manager on Duty phone the response is same lady at front desk.
# the Cleaning boy do not clean the WC, and the waste was collected in plastic bag and leave near to the bedroom. (Provably is a give away or souvenir for us, I don't know)
- Restaurant: The first day during breakfast, I hair was find in the Omelet, Provably another Give away????
# The variety of meal was limited and not many options for breakfast (We didn't try any other meal after nasty moment with the hair)
Tomokazu
スリッパが使い捨てのものじゃないところが気になりますが値段が安く満足です。
Verified traveler
部屋はきれいです。
部屋がとてもきれいに掃除してあって、快適に過ごせました。朝食はちょっとイマイチ。
Location & surroundings
FOX Hotel Pekanbaru
Jalan Riau No. 147, Pekanbaru, Indonesia
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FOX Hotel Pekanbaru
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