Asim
Poor service. very hard to contact the hotel.
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Grand Jatra Pekanbaru
Pekanbaru · Indonesia
Jl. Tengku Zainal Abidin No. 1 Komplek Mal, 1View location
7.2/10Very good54 Reviews
Cleanliness7.0/10 7.0
Service7.8/10 7.8
Comfort7.2/10 7.2
Condition6.6/10 6.6
Location9.0/10 9.0
Neighborhood7.8/10 7.8
Value8.0/10 8.0
Amenities7.0/10 7.0
See all ratings- Business hotels
- Hotels with spa
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Grand Jatra Pekanbaru
This hotel is located in Pekanbaru, the capital city of Riau Province. It takes just less than 20 minutes' drive from Sultan Syarif Kasim II Airport. Local culture and international luxury have merged and blended in this establishment, creating a special, unique atmosphere.
Warm smiles, Indonesian hospitality and world class excellence are the hallmarks of this hotel. It offers a choice of luxurious facilities to all travellers staying at the hotel, such as restaurants and bars where enjoy a great dinner after a long day visiting the city.
The spa and sauna are the perfect place to relax and forget everyday routine.
Show less
A stay at Grand Jatra Hotel Pekanbaru places you in the heart of Pekanbaru, steps from Pekan Baru Mall and 11 minutes by foot from Senapelan Tunjuk Ajar Integritas Park.
This family-friendly hotel is 1 mi (1.5 km) from Great Mosque of An-Nur and 1.3 mi (2.1 km) from RTH Putri Kaca Mayang Park. Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
17
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Property Registration Number 55110, 9120304481066
-
Minimal age
17
-
Optional fees
- Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Indonesian
Nearby attractions
Pekan Baru Mall
0.1 km / 0.1 mi
Senapelan Tunjuk Ajar Integritas Park
0.9 km / 0.6 mi
Great Mosque of An-Nur
1 km / 0.6 mi
Soeman HS Library
1.9 km / 1.2 mi
RTH Putri Kaca Mayang Park
2.2 km / 1.4 mi
Ciputra Seraya Mall
2.6 km / 1.6 mi
Riau University
3 km / 1.9 mi
Raya Mosque
3.1 km / 1.9 mi
SKA Mall
6.3 km / 3.9 mi
Museum Sang Nila Utama
6.7 km / 4.2 mi
Pekanbaru Lake
9.4 km / 5.8 mi
Taman Wisata Alam Mayang
9.6 km / 6 mi
Bandar Kayangan Lembah Sari Lake
10.3 km / 6.4 mi
Riau Garden Shopping Center
11.3 km / 7 mi
Riau Fantasy
11.8 km / 7.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2011
- Total number of rooms: 200
- Number of floors (main building): 9
- Single rooms: 142
- Double rooms: 39
- Junior suites: 11
- Suites: 8
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
Show 58 more facilities & services
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Transfer serviceExtra charge
- Valet parkingExtra charge
- Airport Shuttle
- Room serviceExtra charge
- Laundry serviceExtra charge
- Medical service
- Babysitting service
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Supermarket
- Shop
- Concierge
- Gym
- Luggage room
- Clothes dryer
- BBQ facilities
- Towels and bed linenExtra charge
- Bar
- Restaurant: 3
- Non-smoking area
- Smoking area
- Poolside snack barExtra charge
- Banquet hall
- Swim-up bar
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Business centre
- Outdoor freshwater pool: 2
- Children’s swimming area: 1
- NightclubExtra charge
- Sauna
- Steam bathExtra charge
- Hot tubExtra charge
- Massage
- Spa treatments
- Spa centre
- Breakfast
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- À la carte dinner
- Deposit on arrival
- Early Check-inExtra charge
- Charges for late arrival
- Identification card at arrival
- Non-smoking establishment
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Grand Jatra Pekanbaru
20
reviews shown
Nie
Clean room. Courteous staff. Hotel linked to a mall so shopping was easy.
Chang Ming, Carey
My toilet was flooded with water. Drainage was stuck
Verified traveler
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef.
Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
KU MOHD HAZIZAM
Good
Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
Verified traveler
Conveniently located
Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Verified traveler
The location is very convenient
Verified traveler
not prefer this hotel
Nandprasad
Overall stay - I enjoyed
Good and near to amenities.
TAN
Won't be staying here ever again
The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
Rama Murthy
Nice stay..Convenient location
Convenient location...attached to mall
Lots of eateries and night life
Have in house spa and gym and swimming pool
Lots of eateries and night life
Have in house spa and gym and swimming pool
Verified traveler
Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
Verified traveler
Reliable hotel, comfortable stay
The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.
Jan Sandvig
OK business hotel
Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.
Verified traveler
Nice hotel next to shopping complex
Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall
GOH
Convenient and easy access to food
Good for a short business trip
Hamdan
Highly recommended hotel in Pekan Baru.
Good location. Side by side with a shopping centre. Plenty oh shops nearby too.
Verified traveler
Nice stay
It a nice pleasant stay, clean room.
wendy
Comfortable for what we needed. Not a lot of time was spent there. Found it difficult to handle the smokers in the eating areas as this no longer happens in our country. The choices at the buffet breakfast were outstanding.
abdrahman
Very reasonable having in mind all respects
All in all good.good restaurant and swim pool.within a mall.
Location & surroundings
Grand Jatra Pekanbaru
Jl. Tengku Zainal Abidin No. 1 Komplek Mal, 1, Pekanbaru, Indonesia
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Grand Jatra Pekanbaru
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