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Novotel Pekanbaru
Pekanbaru · Indonesia
JALAN RIA, Kampung Baru Senapelan, 59View location
8.4/10Excellent112 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort8.6/10 8.6
Condition8.4/10 8.4
Neighborhood8.8/10 8.8
Amenities8.2/10 8.2
See all ratings- Business hotels
- Sustainability certification
- Adults Only
- Family hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Novotel Pekanbaru
With a stay at Novotel Pekanbaru in Pekanbaru, you'll be a 2-minute walk from Ciputra Seraya Mall and 9 minutes by foot from Raya Mosque. This upscale hotel is 1. 6 mi (2. 6 km) from Balai Adat Daerah Riau and 1. 6 mi (2.
6 km) from Riau Cultural Park. Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
For lunch or dinner, stop by Food Exchange, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.
Show less
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pekanbaru? This hotel has 10549 square feet (980 square meters) of space consisting of conference space and meeting rooms.
With a stay at Novotel Pekanbaru in Pekanbaru, you'll be a 2-minute walk from Ciputra Seraya Mall and 9 minutes by foot from Raya Mosque. This hotel is 0.9 mi (1.5 km) from Senapelan Tunjuk Ajar Integritas Park and 2 mi (3.3 km) from Pekan Baru Mall.
Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pekanbaru? This hotel has 10549 square feet (980 square meters) of space consisting of conference space and meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Property Registration Number 55110, 9120205572214
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately IDR 108900 per person
- Airport shuttle fee: IDR 100000 per room (one-way)
- Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Indonesian
Nearby attractions
Ciputra Seraya Mall
0.2 km / 0.1 mi
Raya Mosque
0.8 km / 0.5 mi
Senapelan Tunjuk Ajar Integritas Park
2.1 km / 1.3 mi
Pekan Baru Mall
2.7 km / 1.7 mi
Great Mosque of An-Nur
3.6 km / 2.3 mi
Soeman HS Library
4 km / 2.5 mi
RTH Putri Kaca Mayang Park
4.4 km / 2.7 mi
SKA Mall
5 km / 3.1 mi
Riau University
5.9 km / 3.7 mi
Pekanbaru Lake
9.6 km / 5.9 mi
Museum Sang Nila Utama
9.8 km / 6.1 mi
Riau Garden Shopping Center
10.3 km / 6.4 mi
Asia Heritage Pekanbaru
10.4 km / 6.4 mi
Bandar Kayangan Lembah Sari Lake
10.7 km / 6.6 mi
Taman Wisata Alam Mayang
12.7 km / 7.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2016
- Total number of rooms: 150
- Number of floors (main building): 15
- Twin rooms: 74
- Double rooms: 76
- Suites: 2
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
Show 94 more facilities & services
- Nearest Bus / Metro Stop
- Harbour
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wired InternetExtra charge
- Wi-fi
- Local and international calls
- Car hireExtra charge
- Transfer service
- Secure parking
- Valet parking
- Airport Shuttle
- Room service
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staffExtra charge
- 24-hour security
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift accessExtra charge
- Newspaper stand
- GardenExtra charge
- TerraceExtra charge
- Concierge
- Sun terrace
- Gym
- NewspapersExtra charge
- Luggage room
- Clothes dryer
- Grill/BBQ
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Highchairs
- Poolside snack bar
- Banquet hallExtra charge
- Show cooking
- Swim-up bar
- Air conditioning in Restaurant
- Conference room
- Meeting room
- ProjectorExtra charge
- PrinterExtra charge
- Photocopier
- Business centreExtra charge
- Audio-visual equipment rental
- FaxExtra charge
- Outdoor freshwater pool: 1
- Children’s swimming area
- Kids’ club
- SaunaExtra charge
- MassageExtra charge
- Spa treatmentsExtra charge
- Green Key (FEE)
- Breakfast
- Breakfast buffet
- Breakfast served to the table
- Continental breakfast
- Hot breakfast
- Breakfast a la carte
- Buffet lunch
- À la carte lunch
- Set menu lunch
- Brunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
- Breakfast and dinner
- Breakfast and lunch
- Half Board
- Half board without drinks
- Half board with non-alcoholic drinks
- Half board with drinks
- Full board
- Full board without drinks
- Special dietary options
- Gluten-free meals
- Vegetarian meal
- Only Adults
- Deposit on arrival
- Identification card at arrival
- Single-Use Plastic Free
- FitnessExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 28 m²TWN.SU
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathroom: 1
- Shower
- Make-up mirror
- Slippers
- Toiletries
- 220V power supply
- Wake-up service
Show all 23 amenities
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Hairdryer
- Direct dial telephone
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Satellite TV
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
TWIN SUPERIOR
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- TV
- Bathroom: 1
- Shower
- Make-up mirror
- Slippers
- Toiletries
- 220V power supply
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Hairdryer
- Direct dial telephone
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Satellite TV
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE WITH BALCONYTWIN • DELUXE WITH BALCONY • 1 Bedroom • 28 m²TWN.BL-DX
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Satellite TV
- Make-up mirror
Show all 23 amenities
- Slippers
- Toiletries
- 220V power supply
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom: 1
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
TWIN DELUXE WITH BALCONY
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BL-DX
Room amenities
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Satellite TV
- Make-up mirror
- Slippers
- Toiletries
- 220V power supply
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom: 1
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONY • 1 Bedroom • 28 m²DBL.BL-DX
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Satellite TV
- Make-up mirror
Show all 23 amenities
- Bathroom: 1
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Slippers
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
DOUBLE DELUXE WITH BALCONY
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL-DX
Room amenities
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Satellite TV
- Make-up mirror
- Bathroom: 1
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Slippers
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 28 m²DBL.DB-SU
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
- Slippers
Show all 23 amenities
- Make-up mirror
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Bathroom: 1
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Satellite TV
- Plug adaptor
- Towel menu
- Smoke detector
- Tea and coffee making facilities
- Centrally regulated air conditioning
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Room amenities
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
- Slippers
- Make-up mirror
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Bathroom: 1
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Satellite TV
- Plug adaptor
- Towel menu
- Smoke detector
- Tea and coffee making facilities
- Centrally regulated air conditioning
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
DOUBLE SINGLE USE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DUS.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 28 m²TWN.SU-1
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- 220V power supply
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Tea and coffee making facilities
Show all 23 amenities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom: 1
- Toiletries
- Slippers
- Make-up mirror
- Satellite TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
TWIN SUPERIOR
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Room amenities
- Wake-up service
- 220V power supply
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom: 1
- Toiletries
- Slippers
- Make-up mirror
- Satellite TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE WITH BALCONYRoom • DELUXE WITH BALCONYROO.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
Room DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.BL-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 28 m²DBL.SU-1
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Slippers
- Toiletries
- 220V power supply
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Wheelchair-accessible
Show all 23 amenities
- Wake-up service
- Wi-fi
- Bathroom: 1
- Shower
- Hairdryer
- Direct dial telephone
- Safe
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Towel menu
- Plug adaptor
- Satellite TV
- Make-up mirror
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Pekanbaru
DOUBLE SUPERIOR
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Room amenities
- Slippers
- Toiletries
- 220V power supply
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Wheelchair-accessible
- Wake-up service
- Wi-fi
- Bathroom: 1
- Shower
- Hairdryer
- Direct dial telephone
- Safe
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Towel menu
- Plug adaptor
- Satellite TV
- Make-up mirror
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Novotel Pekanbaru
50
reviews shown
Nicolas
Good hotel, friendly staff
Patsy
There are mosquitoes in the dining area.
Raymond Joseph
Clean, tidy, courteous staff.
Raymond Joseph
Very average
susan ann
During booking..requested NON SMOKING room but was given smoking room. Was assured by Front Desk..room was sanitize 3X but cigarettes smells still lingers.
GIM SHENG
Chiller is not working
Thian Chye
Nice clean comfortable and conveniently located next to Ciputra Mall
Windra
Great facility and friendly staffs!
Verified traveler
This is my go-to hotel whenever I'm in Pekanbaru to visit relatives. Great room and amenities and friendly staffs!
Verified traveler
Room lighting should be brighter otherwise rooms are clean and worth the price
Irene
Stay for 3 nights, overall was happy. Hotel need to improve on the toiletries supply items. The items provide was not enough, and we have to call wait for housekeeping to send. Also the bath towel was not clean, perhaps hotel may consider to change for a new batch, as the towel already turn grey.
Hope there is improve for our next visit. Thank you.
Hope there is improve for our next visit. Thank you.
susan ann
awesome stay
my choice of hotel, for my stay in Pekan Baru. Staff are super friendly and service with a smile.
Verified traveler
Mall is beside the hotel. Eateries is all over the surrounding area.
G
Staff rude Expedia ages for our kids not registered with hotel wouldn’t give us beds for them. Had to argue for 25 minutes to get an upgrade
Verified traveler
Good facility and great staff. Clean, convenient, good breakfast.
Verified traveler
Excellent staff, willing to please. I really can't say enough. They normally have the room ready if I check in early. The is shopping and movie next door. The food has been good. I am an expat. I go to Pekanbaru monthly to relax. This is the place to stay, without exception.
susan ann
relaxing stay in NOVOTEL
always stays in novotel during biz trip. Location and WIFI awesome with friendly and attentive staff.
Booseng
Efficient check-in process. Front desk staff speak very good English and very pleasant personalities.
BooSeng
I did not manage to get a non-smoking room and I had to ask housekeeping to spray (deodorise) the room to rid it of the lingering cigarette smell.
Verified traveler
Bad check in processand the receptionist was not very helpful!
Seng
Helpful hotel staff
It was my first visit to Pekanbaru and I wanted to buy a local SIM card as none was on sale at the airport (surprisingly). A hotel staff immediately helped me to buy one. Very helpful.
Judy
Very Good location
Generally comfortable, very clean & quiet place. Weakness is in the poor WiFi reception.
For first time visitors, it’s goid to see many local eateries, especially the Riau Foodcourt nearby and we are disappointed there’s no agency around for short trips or tours in this place.
For first time visitors, it’s goid to see many local eateries, especially the Riau Foodcourt nearby and we are disappointed there’s no agency around for short trips or tours in this place.
Jamie
Despite I booked a non-smoking double bed room, but given me a smoking room and although had changed to a non-smoking room, it's a twin bed room instead of a double bed room. Hope it can be improved on customer request.
Daniel
Comfortable hotel in good location
The Novotel is a great place to stay in Pekanbaru. They provide a good standard of service and the hotel is well located on Jalan Riau next to a shopping mall.
Peter
Would stay again
Hotel aircon a bit too noisy
Breakfast finished a bit early
Hotel and staff excellent
Breakfast finished a bit early
Hotel and staff excellent
Sumihiro
Comfortable, Clean but shower is not hot enough.
Verified traveler
Nice close to a mall
The meals need alot of improvement. I would say: they have to check and learn from other hotels in Jakarta or Bali to do better.
Verified traveler
Given smoking room even we confirmed non smoking
We had book and confirmed a non smoking room but was given a smoking room. Reason is that the hotel is full. We waiting for an hour for the hotel to arrange the room even we arrival at 4.00pm. Bad arrangement and we are little disappointed
Verified traveler
Value for money
Located near shopping mall and food outlets. Nice breakfast.
WILLY
NICE HOTEL.
GOOD EXPERIENCE AND SURELY WILL RETURN
STAFF IS VERY FRIENDLY AND HELPFUL
STAFF IS VERY FRIENDLY AND HELPFUL
az
Pleasant hotel that is near to malls.
Great, friendly staff that goes all out to help you! The massage place also offers superb massage!
Verified traveler
Property was ok. Location beside shopping mall.
Check in / out was seamless. Friendly staff. Bed was squeaky.
Check in / out was seamless. Friendly staff. Bed was squeaky.
mat desa
A family vacation to pekanbaru
A nice hotel nearby to all needs. That all I can say.
sharon
Awesome friendly hotel!
Amazing! Breakfast was superb! Hotel was clean and modern! Staff were all friendly.
misa
A family vacation
Its normal stay during vacation. A good stay. Its nearby all that what is needed
mohamad azam
nice location
good
Andrew
Convenience that count
Convenient to go anywhere
GJD
Top class hotel
I booked 4 rooms online. All were ready with seamless checkin
Top class food and service
Top class food and service
Verified traveler
Best Hotel in Pekanbaru
It was one of the best hotel in pekanbaru, I have been staying in this hotel for a couple of times, and it never fails me. Thanks
Andrew
The mall hotel
Amazing and convenient
Woek Haur
The location is convenience with the shopping mall next door. Some more, the hotel is newly build up so everything is new and clean. Overall is good for stay.
Arief
nothing
Aler
Excellent Hotel Facilities, wonderful hospitality!
The hotel have very nice facility and people is very polite and friendly.
Andrew
Convenient
Very new building and facilities
Anton
Just a little input,if you have an astray in your smoking room it should come with a match. Thank you.
YUKIO
清潔で掃除も毎日行き届いていた
wim
Winkels in de buurt
Maria Loretta
Shower curtain can not roll up. Please check and repair
Verified traveler
Business trip
Katil kurang selesa...tenggelam dan berbunyi
Location & surroundings
Novotel Pekanbaru
JALAN RIA, Kampung Baru Senapelan, 59, Pekanbaru - Riau, Indonesia
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Novotel Pekanbaru
90 hotel photos
