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Ibusuki Shusuien

Kagoshima · Japan

5-27-27 YunohamaView location

9.4/10Excellent136 Reviews
Cleanliness9.4/109.4
Service9.8/109.8
Comfort9.4/109.4
Condition9.0/109.0
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities8.4/108.4
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibusuki Shusuien

Located in Ibusuki, Ryokan Ibusuki Syusuien is a perfect starting point from which to explore Kagoshima. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep.

24-hour front desk, luggage storage, Wi-Fi in public areas, car park, room service are just some of the facilities on offer. Television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, heating, wake-up service can be found in selected guestrooms.

To enhance guests' stay, the hotel offers recreational facilities such as sauna, hot spring bath, massage, table tennis, karaoke. Ryokan Ibusuki Syusuien is an excellent choice from which to explore Kagoshima or to simply relax and rejuvenate.

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With a stay at Ibusuki Shusuien in Ibusuki, you'll be by the sea, just a 3-minute walk from Saraku Sand Bath Hall and 8 minutes by foot from Iwasaki Museum.

This spa ryokan is 0.8 mi (1.3 km) from Ibusuki Archaeological Museum and 1.4 mi (2.2 km) from Kirishima-Kinkowan National Park. Make yourself at home in one of the 47 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 10:30 AM
Minimum check-in age 20

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests requiring dinner at the hotel must arrive before 8 PM.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and access to the public bathing facility
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    20
  • Spoken Language

    Japanese

    English

Nearby attractions

Saraku Sand Bath Hall 0.3 km / 0.2 mi
Iwasaki Museum 0.7 km / 0.4 mi
Ibusuki Archaeological Museum 1.2 km / 0.7 mi
Kirishima-Kinkowan National Park 2.2 km / 1.3 mi
Satsuma Denshokan 3.3 km / 2.1 mi
Chiringashima Island 5.1 km / 3.2 mi
Ibusuki B&G Yamagawa Ocean Center 6.4 km / 4 mi
Mt. Uomidake 8.3 km / 5.2 mi
Yamakawa Beach 8.7 km / 5.4 mi
Flower Park Kagoshima 10.9 km / 6.7 mi
Nagasakibana Garden 11.5 km / 7.1 mi
Cape Nagasakibana 11.6 km / 7.2 mi
Ryugu Shrine 11.6 km / 7.2 mi
Lake Ikeda 12.6 km / 7.8 mi
Hirakiki Shrine 13.5 km / 8.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 47
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire service
  • Bellboy serviceExtra charge
Show 19 more facilities & services
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Meeting room
  • NightclubExtra charge
  • SaunaExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Table tennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOM NON SMOKINGSUITE • JAPANESE ROOM NON SMOKINGSUI.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    SUITE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 6SUITE • CAPACITY 6SUI.C6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    SUITE CAPACITY 6

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA JAPANESE ROOM WITH VIEWSVILLA • JAPANESE ROOM WITH VIEWSVIL.JE-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    VILLA JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE NON SMOKINGRoom • EXECUTIVE NON SMOKINGROO.EJ-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    Room EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE JAPANESE ROOM NON SMOKINGJUNIOR SUITE • JAPANESE ROOM NON SMOKINGJSU.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Shusuien

    JUNIOR SUITE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibusuki Shusuien

9.4
Excellent
136 Reviews
Cleanliness
9.4 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
75 reviews shown
2/10
Poor
09 Feb 2026
Charles
First, there is no hot spring within the suite even it has a tub. The tap hot water needs 15+ min warm up time and the water temperature is very difficult to adjust. The entire ryokan is old and outdated. The meals were average at best. The famous nearby hot sand bath experience was over rated. The service is good overall.
10/10
Exceptional
20 Mar 2025
Samuel
We had a fantastic stay here with our two year old and four month old. The baths were great and also had a sauna and cold pool, and the room was very clean and comfortable. The kaiseki dinner and breakfast were superb and there was a menu in English. Our host Sarina was wonderful. The hot sand onsen is a short walk from the hotel and was very easy to get to. We loved the small touches for the children with the kids’ yukata robe and Anpanman slippers and the manager brought our car right to the front to help us load up in the rain. A brilliant traditional Japanese inn stay that comes highly recommended from us
Leisure Family_with_children
8/10
Excellent
21 Jan 2025
Patrick
Nice staff
Leisure Family
10/10
Exceptional
05 Jan 2024
Chang

Strongly Recommended!

A very good hotel. A most wonderful experience. Room was comfortable. Onsen was awesome - the size and the space. Sand bath was an interesting experience - quite fun to do as a family. The highlight was the kaiseki dinner - delicious.
Friends_and_family Family
10/10
Exceptional
05 Dec 2023
Fung Yee
Friendly staff and excellent experience.
10/10
Exceptional
26 Aug 2023
George
We loved our stay at Ibusuki Shusuien. The staff were helpful and everything was smooth and efficient. The food was wonderful, and our server, Sarina, was superb. We recommend for a relaxing stay.
Leisure Family
10/10
Exceptional
12 Mar 2020
Lee

Highly recommended Modern Ryokan Hotel

Excellent stay! Good location. Nice view by the sea. Close & convenient to enjoy the hot sand bath of Ibusuki.
Modern Ryokan hotel..
Friends_and_family Friends
6/10
Pleasant
06 Nov 2019
KC
The room is not clean and have ants and food is average.
Leisure Family
10/10
Exceptional
07 Nov 2018
Ben
I am very satisfied with the services, foods and facilities.
10/10
Exceptional
05 Jul 2017
Verified traveler
Very nice stay at Shusuien. The meals are excellent. Onsen is comfortable. I went to Onsen twice and there was no one else. The hotel facility is a bit old, as it is a hotel with history. But it is very traditional and you get to experience the culture.
10/10
Exceptional
13 Jun 2017
Kathrin

Wonderful hotel! Very good service! Perfect stay!

Wonderful hotel! Everything was really perfect!! The stuff was so friendly, service perfect! The hotel is a very beautiful typical japanese hotel, very clean, great onsen, perfect location near the beach. It was a wonderful stay and I really recommend this hotel!
Partner
6/10
Pleasant
19 Apr 2017
Hyeogsang

가격대비 오래된 호텔, 음식은 인상적이 않음

호텔이 오래되었고, 처음 배정받은 다다미방에서는 담배냄새가 많이 났습니다. 그래서 교체요청을 했습니다. 블로그에 나와 있는 것처럼 음식도 그다지 인상적이 못하였습니다.
전반적으로 몰락하는 온천마을의 느낌을 받았습니다.
Family
10/10
Exceptional
28 Feb 2017
ching kit ricky

Luxury and excellent services

Excellent service and great food.
The sand bath is a good experience .
Partner
10/10
Exceptional
20 Jul 2026
SATOSHI
食事
Partner
10/10
Exceptional
21 Jun 2026
ユミコ
老舗の高級な旅館で、どこか懐かしさを感じる庭園も素敵な旅館でした。

夕朝食もとても美味しいと聞いていたので、楽しみにしていました。

予定していた夕食時間に到着が30分遅れてしまいましたが、旅館のスタッフの方は快く迎えて下さり有り難かったです。
3才未満、二人も連れて行きましたが快適に過ごせました。
Family_with_children
10/10
Exceptional
03 Apr 2026
Hideaki
特になし
Friends_and_family Friends
8/10
Excellent
07 Dec 2025
JUNJI
スタッフの対応が丁寧
Friends_and_family Family
10/10
Exceptional
08 Nov 2025
あつふみ
隅々まで行き届いたところが素晴らしい
8/10
Excellent
05 Oct 2025
Junichiro
食事は大変美味しくいただきました。
サービスもしっかりされていて良かったです。地下一階の温泉までにエレベーターがなかった事と、部屋のエアコンコントロールができない設備面での少し不便なところが気になる点でした。
10/10
Exceptional
24 Aug 2025
masumi
おもてなしを大切にしている旅館です
到着時は外で待っていてくださり、滞在中担当の中居さんひとりがきめ細かく対応してくれます。
とても懐かしくホッとでき、時間がゆっくりと流れます
食事もとても美味しく大好きなお宿です
Leisure Family
10/10
Exceptional
18 Jul 2025
masumi
お料理が最高！スタッフの対応も丁寧で、
最近忘れられて😰昔ながらのお客様対応を大切にしている本当に素敵なお宿です
8/10
Excellent
22 May 2025
TAKAKO
食事がとても美味しかったです。
担当者の名前が書かれていて親しみやすかったです。
みなさん親切にしてもらえて良かったです。
各所に生花があり温かみを感じられました。
砂むし温泉の割引があれば良かったかな。
Leisure Friends
10/10
Exceptional
19 Feb 2025
Verified traveler
Excellent dinner and very nice service.
Partner
10/10
Exceptional
11 Feb 2025
ZHOU
Everything was just wonderful!
Leisure Self
10/10
Exceptional
30 Nov 2024
CHOONBAE

일본 료칸의 멋과 맛을 보여준 슈스이엔

직원들의 서비스, 시설의 편안함과 아늑한 분위기, 맛있는 카이세키와 아칭 식사등 어느것 하나도 흠잡을 데가 없는 멋진 료칸이었습니다
특히 료칸 모든 직원들의 훌륭한 서비스에 감사드립니다
Partner
10/10
Exceptional
26 Nov 2024
タカノブ
特にありません。　とてもよく対応して頂きました。
Leisure Family
10/10
Exceptional
18 Jul 2024
Kimiko
生憎の雨でしたが駐車場に着くと直ぐに傘を持ってお出迎え。ウェルカムドリンクはアルコールあり。静かでゆったりと過ごせる空気感、チェックインから期待がたかまりました。食事も良かったけど、担当のスタッフの心配りが何より最高でした。私が左利きな事に気づいて食器の置き場所をさっとかえたり、買いたいお茶の情報をメモして帰りに手渡してくれたり。上辺だけで無いおもてなしに感動です。
Leisure Partner
10/10
Exceptional
29 May 2024
Emi
風情のある素敵な旅館でした。食事もおいしく満足です。ちゃんと個室に案内していただき、懐石料理のお食事です。夜も朝も食べきれないくらいのボリュームでした。
お部屋は純和風の畳のお部屋で、夕食の間にお布団を敷いていただき布団で休みました。夕食後にはぜんざいの差し入れもありました。
温泉は大浴場と、貸切風呂が２つあります。貸切は1時間3500円と最初は「別料金なのね」と思いましたが、中に入るとテーブルとソファがあり、トイレ洗面所つき、、冷蔵庫にはミネラルウォーターもありとお値段に見合ったサービスがあったので、結果的には高くはなかったと思います。

こちらには砂風呂はありませんが「砂楽」までは歩いて3分程度なので、ホテルからタオルを借りて浴衣で行けますので、特に問題ないかなと思います。

従業員の方は外国の方もいて多様性を感じました。
Partner
10/10
Exceptional
18 May 2024
RAINBOW
服務非常貼心，晚餐和早餐水準好極了！令人回味
Leisure Friends
6/10
Pleasant
13 Mar 2024
mayumi
先日お世話になりとても楽しく思い出に残るひと時となりました。若い接客の方もとても気持ちのよい接客でした。
お料理は食べきれないほどの量で　特に夕飯は100点満点！もう一度食べに行きたいぐらいです！
残念なのはお部屋の　洗面所にも部屋にもテッシュがなかったこと。　鼻をかみたくてもなかったです。あとお部屋にある浴室が　半端ない臭さ。気持ち悪かった。温泉があるので利用しないとおもわれていたのか　汚くてビックリしました。
足を洗いたくて入りましたが　たぶんお掃除されていなかったように思います　それなら　利用中止とか書いてほしかった。だからお部屋は星印は少なめです
Leisure Family
8/10
Excellent
12 Mar 2024
マサオ
宿泊日の何日か前に、事前に食事に対する質問のメールが有、それに添ったメニューを個々に用意して貰えましたので､何も残す事なく全て頂く事が出来ました。
又、徒歩すぐの所に　砂むし温泉施設も有るので便利でした。
貸し切り風呂もあり、ゆったりした時間を過ごす事が出来ました。
何よりも、スタッフの皆様方の対応が良かったです。
Leisure Partner
10/10
Exceptional
22 Feb 2024
ヒトミ
今回は母の喜寿のお祝いに利用させていただきました。
直前のプランの変更にも快く対応していただき感謝しております。
到着直後から宿を離れるときまで、スタッフ皆様が親切丁寧に接してくださいましたし、お料理も本当に美味しく大変満足しております。
母もいい思い出が出来たと、とても喜んでおります。ありがとうございました。
また鹿児島に帰省した際、傘寿のお祝いの時も利用したいと思います。
Leisure Family
10/10
Exceptional
18 Jan 2024
KAI-HSIN
服務人員很貼心，餐點都有依照需求去處理，很細心。
Friends_and_family Family
8/10
Excellent
16 Oct 2023
エツコ
中居さんの、対応も良く、お料理も、大変おいしく、頂きました。
10/10
Exceptional
15 Sep 2023
Futoshi
料理とスタッフのサービスがとてもいいです。
Leisure Family
10/10
Exceptional
06 Sep 2023
HON CHEUNG
每一樣野都好好食
Leisure Family
10/10
Exceptional
30 Jul 2023
kyoko

また宿泊したいと思いました

お宿の方々がとても親切で、何か質問しても丁寧に回答していただきました
お食事もとても美味しく満足でした
Friends_and_family Friends
10/10
Exceptional
29 Mar 2020
Verified traveler

お料理、おもてなしともに素晴らしかったです

父の退職祝いで利用させていただきました。
上記のことを雑談の中で零したところ、薩摩焼のお祝いまでいただき、ありがとうございました。
噂に聞いていた通り、お料理はどれも本当に美味しく、お腹いっぱい鹿児島を堪能できました。私と母は初めての鹿児島だったので一つ一つが新鮮で、父は故郷の味を懐かしんで大変満足しておりました。
コロナの影響とあいにくのお天気でしたが、素敵な思い出になりました。本当にお世話になりました。
Friends_and_family Family
10/10
Exceptional
01 Mar 2020
EMI
仲居さんの接客に感謝します。とても快適で居心地のいい旅館でした。ありがとうごさいます。
Partner
10/10
Exceptional
29 Dec 2019
Verified traveler
おもてなしが素晴らしい。段差が多いがスーツケースは運んでくれるので問題ありません。夕食も朝食も豪華で美味しかった。味付け素材の旨みを活かした甘いものが多い。今度は甘くない料理をリクエストしてみようと思う。
Friends_and_family Family_with_children
10/10
Exceptional
09 Dec 2019
Wai Wah

對秀水園的評價

非常好，員工會說普通話，可以溝通到，而且在我們吃飯的時間裡快速的鋪好床，還奉上小點心，這是一個小驚喜，他們的溫泉也很喜歡，雖然不是私人風呂，但都很舒服，而且步行去沙浴很近，大概5分鐘吧，食物質素很高，味道非常好，整體來說都非常滿意，謝謝酒店員工的親切友善的招待
Friends_and_family Friends
10/10
Exceptional
05 Dec 2019
hiroshi
部屋もお風呂も、隅々迄掃除が行き届いていました。部屋を担当して頂いた担当の女性の対応も素晴らしかったです。食事も美味しく超満腹になりました。
またお世話になりたいと充分に思える宿です。
Partner
10/10
Exceptional
03 Dec 2019
Verified traveler
お料理もとても美味しく、お部屋食でゆっくりと頂きました。
気持ちよく過ごすことができました。
Friends_and_family Family
10/10
Exceptional
21 Nov 2019
Verified traveler
服務員非常有善 笑容親切有禮 服務到位 設施潔淨 駕車離開酒店時服務員會主動走出路口歡送 直至我們駕車駛離駐車場 滿分！
Leisure Friends
10/10
Exceptional
13 Nov 2019
M
老舗旅館らしく古い建物でしたが、何の問題も無い素晴らしい宿でした。
Leisure Family
10/10
Exceptional
29 Oct 2019
Antony
食物水準一流！員工細心講解每樣菜式做法及食法！睡前還送上紅豆湯！每様安排非常人性化及貼心！只是房間的洗手間看來比較舊一點。
Leisure Self
10/10
Exceptional
15 Sep 2019
Nao
Very nice Japanese “Onsen Ryokan” which you can enjoy traditional atmosphere and local food, hot bath in Ibusuki city.
Leisure Family
8/10
Excellent
12 Sep 2019
Ichiro
襖が壊れていて閉まりが悪かったです
Friends_and_family Family
10/10
Exceptional
11 Aug 2019
A.H
スタッフの方々も皆さん親切で、チェックインからチェックアウトまで本当に良い時間を過ごさせて頂きました。指宿に行く際は、是非またこの旅館に宿泊したいです！
Leisure Partner
10/10
Exceptional
03 Jul 2019
michiko

非常に良かった

旅館、温泉、食事
どれをとっても満足でした。ただ、父の退職祝いが還暦祝いと伝わっていた為、ご用意していただいたチャンチャンコはありがたかったが、趣旨が違うものになってしまったのは残念でした。
また、お世話になりたい旅館です。
Family
10/10
Exceptional
25 Jun 2019
Idy
工作人員服務周到，有接送服務。環境清幽，地方整潔，房間向海，食物味美，近砂浴場。下次還會入住。非常棒！
Leisure Self
10/10
Exceptional
10 Jun 2019
XIAOYU

非常不错的日式温泉♨️酒店

从屋久岛的船下来，酒店安排了接船，非常方便。离沙浴的地方也很近，早晚餐很丰盛，服务很好。前台居然能记得每个人的鞋，出门都能帮你拿出来，真的很厉害。房间的确是有些陈旧，但是绝对干净，睡得也很好。
Family
8/10
Excellent
09 May 2019
Verified traveler
대중탕 관리 상태가 좋았다. 깔끔한 정원 정비와 직원들의 친절도는 찾는 방문객을 안도하도록하는데 충분했다. 다시 한번 찾고 싳은 호텔이다.
Business Friends
10/10
Exceptional
31 Mar 2019
Kei

母の還暦祝いに利用させて頂きました。

母の還暦祝いに利用させて頂きましたが、ご飯が大変美味しく大変良かったです。揚げ物とかがメインでなく、出汁がしっかりしたお料理で年配の方でも喜ばれるかと思います。お風呂は、大浴場に室内風呂とサウナ、露天風呂の３つと種類は少なかったですが、入浴利用時間が11時半までと遅くまでやっていたのも嬉しかったです。３月中旬でしたが、季節柄寒く人も多かったため、外にある砂風呂の待ち時間は辛く残念でした。砂風呂を楽しみにされている方は、暖かい時期に行かれることをオススメします。
Family
10/10
Exceptional
01 Mar 2019
SE HWI

감사합니다

직원분들이 정말 친절하고 음식도 맛있었고 시설도 좋았습니다 꼭 다시 한번 더 보고 싶습니다
Family
8/10
Excellent
10 Feb 2019
Verified traveler
員工服務很好，都帶微笑和很幫忙。前台的接待員英文很好，交流沒有問題。沙浴只有一條街距離，往返酒店和車站都有司機接送。
Leisure Family
10/10
Exceptional
31 Jan 2019
JAEYEONG

이부스키에서 1박 할거라면 슈스이엔으로!

이부스키 여행적인 면을 제하고 슈스이엔 숙박만 놓고 보았을땐 매우 만족스럽습니다.
값비싼 료칸인만큼 서비스, 청결도, 온천 등 모두 뛰어났어요. 단점 없습니다.
다만 개인욕탕(온천)은 생각보다 좁으니 3인 이상이라면 조금 고려해보시는게 좋을 듯 합니다.
Family
10/10
Exceptional
10 Jan 2019
Jinhwan

참으로 만족스러운 료칸입니다.

진짜 좋은 경험이었습니다.
너무나 친절한 직원분들... 어머니 모시고 가서 어머니께서 정말 기뻐하셨네요.

음식도 참으로 정성스러웠습니다.
단지 한국인의 입맛 특성상 조금은 맞지 않는 부분이 있었어요.
그 점은 아쉽지만, 음식의 맛은 현지에 본인을 맞추는 수밖에 없기 때문에 이는 감점요소라 보기는 어렵네요.
단지 주변에 편의점 같은 시설이 없어서 간식의 종류가 한정적이라는 게 단점입니다.
물론 내부에 매점이나 간단한 메뉴의 커피 몇몇 종류는 내부에서 구매가 가능합니다.
Family
10/10
Exceptional
25 Dec 2018
jiyeon

편안히 쉴 수 있는 료칸

굉장히 만족스러웠습니다. 가족여행이었는데 편안히 잘 쉬었습니다 가이세키 요리도 정갈하고 맛있었으며 조식도 좋았습니다 ^^! 다만 제가 묵었던 룸 옆이 식당이어서 음식 냄새가 조금 난 거 빼면 굉장히 만족스러웠고 또 들르고 싶네요~
Family
10/10
Exceptional
12 Dec 2018
MIN SEOK
모든 직원분들이 친절하고 좋은 서비스였습니다. 그리고 맛있는 음식이 제공되며, 디테일한 서비스가 인상깊었습니다. 다시한번 방문하고싶은 곳이였습니다.^^
Partner
10/10
Exceptional
30 Nov 2018
Shirley
膳食一流
Family
10/10
Exceptional
18 Nov 2018
ぴんきー
予約時に食事を部屋に運んでもらうように頼みました。しかし、足が、悪く正座が、できません。そこで、夕食時急に椅子で食べたいとたのみました。仲居のけいこさんは、いやな顔ひとつせずに、すぐテーブルと椅子を部屋に運び入れてくださって、快適に食事を取ることが、できました。本当にありがとうございました。そのすばやい判断力と行動力に感心しました。おもてなしの心にふれて、とても癒されました。
10/10
Exceptional
11 Nov 2018
Verified traveler

評判通りの素晴らしい温泉旅館

仲居さんはじめスタッフの方々の対応、食事、風呂など、評判通りの素晴らしい宿でした。
最近では少なくなった「部屋食」での食事（夕食・朝食共に）でとても満足しました。
砂むし会館「砂楽」へは旅館から歩いて3分くらいの好立地で、旅館のフロントで入場券が購入でき、部屋のタオル（大・小）を持参すれば、現地でお金を使う必要もなく便利です。
仲居さんが、砂風呂の入り方から懇切丁寧に教えてくれます。
翌日の指宿観光の相談にものっていてだきとても効率良く観光が出来ました！
Partner
10/10
Exceptional
30 Sep 2018
somi

[적극추천]

친절하고 깨끗하고 굉장히 만족. 재방문의사 있음.
셔틀서비스 제공하지만, 이부스키역에서 걸어서도 크게 먼 거리는 아님.
Partner
8/10
Excellent
27 Sep 2018
Verified traveler

Lovely stay, wonderful staff!

The staff is super helpful and friendly! Food is great! Room is clean and the onsen isnlovey tooooo:)
Family
10/10
Exceptional
21 Sep 2018
KUMA

Champ desu

Great Satsuma-style experience. The best dinner in Japan is simply glorious. The chief staff and Front staffs speak good English. They respond fast when we left even a coin behind.
10/10
Exceptional
14 Sep 2018
JEONG MYEONG

좋았습니다.

친절한 직원, 깔끔한 시설, 맛있는 조식, 조용한 위치, 잘 관리된 대욕장
Friends
10/10
Exceptional
02 Sep 2018
Verified traveler
Must try the private Onsen, cost 3000 yen but still worth it !
I am a vegetarian and they manage to tailor made the meal for me, thank you!
Family
8/10
Excellent
02 Aug 2018
SEUNG HWAN

고전적이고 깔끔한 전통 료칸

전통적이고 깔끔한 료칸입니다.
직원분들이 정말 친절하세요.
비가 오는 거리를 걷고 있는데, 저희를 알아보시구 태워주시네요.
그리고 1박은 슈스이엔 1박은 다른곳에 숙박했는데 직접 데려다 주시기까지하셨네요.
한국 스탭들이 계셔서 더 편안했습니다.
Family
8/10
Excellent
01 Aug 2018
shun sing

秀水園的入住評價

今次是含兩食的入住地點可以附近有熱沙浴食物最高分但酒店較舊服務好只可加回一點分數但下次不會入住因為收費高
Family
10/10
Exceptional
31 Jul 2018
Verified traveler

とてもゆっくり素敵なひと時を過ごすことができました。

カップルで行きました。
お出迎えから、お見送りまでとても気持ちの良いサービスでした。
ロビーでは、welcomeドリンク(抹茶)と和菓子で迎えられ、季節感あふれるコオロギの鳴き声と、風流な中庭、視覚、聴覚、味覚と楽しめました。
食事もとても繊細で、薄味で、美味しく、健康的になった気がしました。
露天風呂がやや小さく、あまり開放的でなかったことだけが残念でしたが、立地的に外部から見えないようにするためには仕方がない構造なのかなとも思いました。
また、朝食後にぐたーっと再度したかったですが、すでに布団が片付けられていたのが、少し早いなぁと思いました（これに関しては事前に言われていたかもしれません…忘れました）。
総合的に、とても良い１泊2日を過ごすことができました。ありがとうございました。
Partner
10/10
Exceptional
08 Jul 2018
Verified traveler
料理、サービスとも大変満足できました。
また泊まりたくなる旅館でした。
中居さんがしんせつていねいな方でした。
10/10
Exceptional
21 Jun 2018
Verified traveler

心水之選

住宿,食物,接送方面細心安排, 由一踏入旅館已感受他們用心招待, 只有3分鐘步行路程前往熱砂浴也特意安排接送。
Family
6/10
Pleasant
03 Jun 2018
Verified traveler
設施比較舊 email 好耐都唔覆
包餐食物很好
Family
8/10
Excellent
03 Apr 2018
Lai Fun
This is a very traditional Japanese hotspring hotel, a little bit old. Breakfast and dinner are quite general. The gentleman in the front desk can speak fluent English so that easy to communicate. They provide car pick up service at the station.
Family

Location & surroundings

Ibusuki Shusuien
5-27-27 Yunohama, Kagoshima, Japan

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Ibusuki Shusuien

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