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Ibusuki Hakusuikan

Kagoshima · Japan

12126-12 Higashikata, Ibusuki-shi, KagoshimaView location

9.0/10Excellent786 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.8/108.8
Condition8.6/108.6
Location8.8/108.8
Neighborhood8.2/108.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibusuki Hakusuikan

It is a ryokan of Gosho-zukuri style building with corridors, built and decorated with much cypress and marble. It is a prominent Japanese ryokan with beautifully painted ceilings and fusuma sliding doors. It stands on a beach.

It has a variety of baths, Genroku-buro reproducing the history of Ibusuki's special Sunamushi-buro or hot sand bath, an outdoor bath, a sauna and more.

Read more about this hotelShow less

Located in Ibusuki, Kagoshima Sunamushi Onsen Ibusuki Hakusuikan is by the ocean, a 1-minute drive from Satsuma Denshokan and 6 minutes from Ibusuki Archaeological Museum. This spa ryokan is 2.7 mi (4.3 km) from Iwasaki Museum and 3.3 mi (5.3 km) from Mt. Uomidake.

Make yourself at home in one of the 196 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Conveniences include phones, as well as safes and a turndown service. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Childcare
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available By ocean Unicode Support false Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from July 11 to August 31.
    • Hot springs access available from 3:00 PM to midnight.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Guests with tattoos are not able to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note: This property's restaurants require dinner reservations at least 72 hours prior to check in for groups of 2 or more guestrooms. Otherwise, guests will be seated separately. Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)
    • An in-room refrigerator is available for an additional fee
    • A fee will be charged for use of certain facilities

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Satsuma Denshokan 0.2 km / 0.1 mi
Ibusuki Archaeological Museum 3.1 km / 1.9 mi
Chiringashima Island 3.1 km / 2 mi
Saraku Sand Bath Hall 3.3 km / 2 mi
Iwasaki Museum 4.3 km / 2.7 mi
Mt. Uomidake 5.3 km / 3.3 mi
Kirishima-Kinkowan National Park 5.6 km / 3.5 mi
Lake Ikeda 11.7 km / 7.3 mi
Yamakawa Beach 12 km / 7.5 mi
Flower Park Kagoshima 13.7 km / 8.5 mi
Nagasakibana Garden 14.6 km / 9.1 mi
Ryugu Shrine 15 km / 9.3 mi
Cape Nagasakibana 15 km / 9.3 mi
Kaimon Sanroku Nature Park 16.5 km / 10.3 mi
Hirakiki Shrine 16.8 km / 10.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
Show 16 more facilities & services
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Newspapers
  • Luggage room
  • Library
  • Café
  • Bar
  • Restaurant: 3
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Nightclub
  • Sauna
  • Massage
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM-5

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room OCEAN VIEWRoom • OCEAN VIEWROO.OV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Room OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM SMOKINGRoom • JAPANESE ROOM SMOKINGROO.JE-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Room JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESS SMOKINGTWIN • BUSINESS SMOKINGTWN.BS-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    TWIN BUSINESS SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH VIEWSTWIN • JAPANESE ROOM WITH VIEWSTWN.JE-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    TWIN JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibusuki Hakusuikan

    Double or Twin NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibusuki Hakusuikan

9.0
Excellent
786 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
8.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
08 Apr 2026
Mickey
Beautiful place to relax and do nothing
Partner
10/10
Exceptional
12 Mar 2025
Eric
A peaceful and serene spot. Large Onsen. The sand bath was wonderful
Leisure Self
10/10
Exceptional
02 Nov 2024
keiko
The hotel is so big and has a large indoor and outdoor onsen plus sand steamed bath. It is quite entertaining. It is located right in front of the sea and the view is spectacular. It is very remote and quiet area so nice place to relax.
Leisure Partner
8/10
Excellent
25 Dec 2023
Miki
The view from Onsen bath is beautiful!
10/10
Exceptional
26 Oct 2023
Naomi
Loved this place!! The property is immaculate!! The staff are so very POLITE and PROFESSIONAL!!
Leisure Family
8/10
Excellent
19 Jul 2023
Gegory
My 10 yr old did her own thing. I felt she was safe on her own and that’s saying a lot. I wouldn’t give her such a long leash in Austin Texas. No way.
We were the only foreigners over a two night stay and everyone was so nice and polite and accommodating.
The western style rooms are outdated and they’re still rocking the stiff mattresses they got in the 90s lol
The Japanese style rooms looked updated and they have ocean views but also 18K yen more dear.

Leisure Family_with_children
8/10
Excellent
01 Feb 2020
Verified traveler
The onsen and the sand bath is wonderful. The facilities, like shower, towel, shampoo, hair dryer etc. available after the above activities is good and convenient. The place is big and you won’t feel too crowded. The dinner is OK. The staff is very helpful and sincere, English and Chinese speaking is not a problem at the reception. Again, this is a good place to try the sand bath cause u don’t have any difficulties in cleaning up yourself with a mess.
Leisure Family
8/10
Excellent
29 Dec 2019
Hiroyuki

Big traditional onsen inn

Beautiful and welcoming entry path. Excellent traditional Japanese Kai Seki. Food was the highlight. The room is dated and small but acceptable. The whole property is so huge and you can feel a little bit lost. Not for travelers who prefer private and intimate feel. Overall, it’s a a good traditional onsen inn.
Partner
8/10
Excellent
28 Dec 2019
Yip
Large spa; sand spa experience; friendly staff; delicious dinner; room too warm however
Leisure Family
10/10
Exceptional
25 Nov 2019
BL
Well maintained landscape and garden. Big onsen, great dinner and breakfast.
Leisure Family
10/10
Exceptional
23 Nov 2019
Verified traveler
Too good. The sand bath is a must tru. Very helpful staff as well.
10/10
Exceptional
31 Oct 2019
Verified traveler
Great location. Best onsen i ve been too. Pretty huge scale onsen
Leisure Family
10/10
Exceptional
17 Sep 2019
Verified traveler
Apart from huge onsens, they also have swimming pool and karaoke.
6/10
Pleasant
19 May 2019
Andrew

Another Japan visit with friends

We were there to try the sand Onsen. Hotel property is huge. For a short stay one may not get to enjoy all the hotel can offer. I find it too big and impersonal. But staff members are ever so helpful.
Food was to expectation. For the sand bath, the added charge is Y1080 per pax in a all weather big shelter.
Friends
10/10
Exceptional
21 Apr 2019
Verified traveler
Staff were very friendly. Food was great. Nothing to complain about. Will want to return and stay for two nights.
Family
6/10
Pleasant
29 Mar 2019
Verified traveler
The western twin room is very bad. Strong smoke smells, mattress is hella worst can’t sleep well and made me up at 4ish am. Onsen hot springs and Services is great but not works for over $200 room per night. If you nice this beautiful hotel I recommend to pay more higher level Japanese room.
Leisure Partner
10/10
Exceptional
11 Mar 2019
Verified traveler
Excellent Excellent Excellent
Amazing Japanese Kaiseki dinner
Fantastic Onsen bath and hot sand steam bath
Beautiful garden, pathway, artistic decoration, historical displays and more
Excellent staff try to make a guest feel super comfy and have great experiences
Partner
10/10
Exceptional
07 Nov 2018
Verified traveler
Outstanding resort hotel on the beach. Wonderful Japanese gardens. Unique private sand bath facility and larger hot spring water pools, both indoor and outdoor.
10/10
Exceptional
30 Jul 2018
LaiPan
very good customer services and the room view is very beautiful.
Family
8/10
Excellent
20 Apr 2018
Verified traveler
Food is delicious. Staff provided good service. Great ambiance
8/10
Excellent
17 Feb 2018
Verified traveler

Luxury hotel, slightly old

Hakusuikan is a Japanese style onsen hotel. I loved the place because I like onsen very much. Because hotel has been expended for years, it takes time to find where I am and where I am going. It takes 10 minutes from my room to the onsen pool. The staffs are very kind and diligent. Kaiseki ryori was good and the servers were excellent.
6/10
Pleasant
16 Feb 2018
Verified traveler
Unless you are keen for black sand bath, it’s not really worth the money, but everything worked.
10/10
Exceptional
03 Dec 2017
WANG BUN

relaxing holiday at this nice onsen hotel

Displays are nice, possibly of good value
Family
10/10
Exceptional
10 Nov 2017
Ross

Ibusuki Hakusuikan

Ibusuki Hakusuikan is an excellent onsen hotel that offers a complete spa experience with great service and hospitality. The onsen is located about a 10 minute taxi ride or 30 minute walk from Ibusuki train station. Upon arrival the onsen staff welcomes and assist you with checking in. The onsen facilities are one of the best that I have experienced. One must experience the hot sand bath which this onsen is famous for. All other spa services are available for reasonable costs. The food at Ibusuki Hakusuikan is excellent and well presented. My room was clean, spacious and had a great view of the ocean. Ibusuki Hakusuikan was the prefect place to relax and recharge my health. I would not hesitate to stay here again on my next visit.
Partner
6/10
Pleasant
18 Oct 2017
Verified traveler
We didnt get the sea view room which was stated at hotel.com when we do the booking. Disappointed !
Partner
10/10
Exceptional
12 Jul 2017
Kai Chi
Very Good!!
Partner
10/10
Exceptional
26 Mar 2017
Wing Yu Ivy

Nice stay

Hotel staff are polite. Nice sand spa. But the location little far away from JR station, and hotel's shuttle buses are rear. If the hotel can provide frequent shuttle buses, that would be great!
Partner
10/10
Exceptional
23 Mar 2017
Jade

Scenic and relaxing

We stayed at Hakusuikan in early spring. The train ride to the hotel was scenic, the hotel itself is located by the ocean and designed to include gardens and a museum featuring historical artifacts of Satsuma (Kagoshima). The onsen facilities are amazing too! There is an in-hotel hot sand bath - a must-try for travellers to Ibusuki.
8/10
Excellent
19 Feb 2017
Verified traveler

Beautiful hotel and all staff are very helpful.

Spring Spa is very good, and delicious traditional Japanese food. We had a wonderful and relaxing holidays there. Thank you very much!!!
6/10
Pleasant
13 Feb 2017
Verified traveler

Honest feedback

The original room is very old and poor (they have 3 different buildings, old one cannot stay). The staffs are not helpful in the beginning and insist us staying in that room, since they don't have any room left and we can only upgrade paying surcharge. I was very unhappy as that room is not reflecting what I saw in hotels.com. We ended up talking to senior manager and he upgraded the room for us at around 9pm at night.
The new room is very nice, but the process of us getting into the good room takes too long, and too many arguments. Would provide higher score if they changed the room immediately.

Quite a lot tours staying in this hotel.

Onsen is wonderful. Good dinner.
Family
6/10
Pleasant
05 Jan 2017
Verified traveler
This hotel is the most expensive I booked during my trip but the poorest experience. I emailed to ask if I could have refund if I were unable to come because of force majeure, the staff just cancelled my booking without explaining if there would be refund, and it took us some time for the room when we arrived (luckily there was still rooms left). In this case, we could not enjoy the dinner which was included in the price but they refused to make discount because of this. Fortunately Mr. Lai from HK is very helpful.
Family
10/10
Exceptional
09 Dec 2016
Danny
Very good at reasonable price
Family
8/10
Excellent
08 Dec 2016
Richard

Sand baths !!

We travelled for the sand baths which did not disappoint
Partner
8/10
Excellent
01 Dec 2016
EK

Beautiful hotel

Hotel facility and complex are beautiful. Room is outdated.
10/10
Exceptional
30 Oct 2016
Kai Chi

I recommend this hotel to anyone visiting Ibusuki!

Great onsen hotel and the dinner was spectacular. The indoor onsen was big and nicely decorated while the outdoor onsen facing the sea was great too.

Hotel staff were super friendly and they had staff members who spoke good English that made my stay super nice!
8/10
Excellent
13 Sep 2016
Susan

It's okay!

Overall the hotel is great. I love their sand bath. It is not expensive and so it's worth a try. However, I will not go for their Japanese dining. It's expensive and not good. :(
10/10
Exceptional
12 Sep 2016
Ka Ming
The onsen was awesome. Great service and staff, I would love to come again.
Family
6/10
Pleasant
28 Jun 2016
Verified traveler

Ok but can do better. Can think of renovating

My sea view room has cockroach and the smell is not too pleasant. Cantonese speaking staff has been very helpful all along
Partner
10/10
Exceptional
20 Jun 2016
Sng

Excellent hotel service

We booked a Japanese room for Ibusuki Hakusuikan for two nights. The staffs changed our room to a tearoom in the afternoon and a bedroom in the night. We also have our own private room for dinner.
Partner
10/10
Exceptional
30 Apr 2016
Verified traveler

Great onsen resort for a relaxing break

We enjoyed our first experience of sand spa. Onsen facilities spread over a spacious setting with different functions for you to enjoy. Japanese restaurant was great, great food with nice presentation and taste, highly recommend. The vast green area with trees and sea facing view was excellent.
Partner
8/10
Excellent
03 Apr 2016
SengChong

Big hotel with seaside location and all amenities

A big hotel with all amenities available in house including sand bath, water bath, swimming pool, many restaurants and food types. Hotel was very busy when we were there but staff handled the crowds well, clearly well trained.

Wifi ccan only function in assigned room, once guest leaves room connection is lost. Not sure if hotel can look into this.
Family
10/10
Exceptional
30 Mar 2016
Daisuke

One of the best Onsen Ryokan I've visited!

One of the Best Onsen Ryokan I've visited! Amazing Onsen facilities and the Japanese chef serves first class cuisine. They also have Italian restaurant that serves very good Italian food if one get tired of having Japanese food after few days of stay. The Satsuma Denshoukan museum next door is a gem! Will go back for sure!!!
10/10
Exceptional
17 Feb 2016
Verified traveler

A wonderful getaway

The food was great and the hotel staff were eager to help.
Family
10/10
Exceptional
20 Nov 2015
Verified traveler

Excellent hotel

Suggest to add the shutte bus service timing to the website.
10/10
Exceptional
03 Oct 2015
Verified traveler

Great place

Great onsen, swimming pool, atmosphere, and service.
Very interesting and tasty dinner.
We liked it!
Family
10/10
Exceptional
17 Jul 2015
James

Relaxing Overnight Stay

Hotel staff was very efficient and friendly. Food very good. Sunamushi (hot sand bath) relaxed us after visit to beautiful museum on grounds.
Partner
10/10
Exceptional
01 Apr 2015
Verified traveler

Really nice traditional stay

nice location. we were able to take long walks to get to many places. really cozy and welcoming feel. staff was helpful making dinner reservations.
10/10
Exceptional
10 Mar 2015
Linda

If you want to pamper yourself. . .

This is THE place to stay if you are visiting Ibusuki. The service is great, and the sand baths are fun and relaxing. Great way to spend a weekend!
Family
10/10
Exceptional
14 May 2026
???
大満足でした。
砂蒸し温泉 温泉 お食事 お部屋 全てにおいて良かったです。
Family
8/10
Excellent
05 May 2026
Akira
老舗の旅館で、歴史を感じました。砂むし風呂のサービスは待ち時間なく体験できるのはここでしか味わえないかも。最高でした！
設備はやっぱり古いかな。風情があってそれを楽しめば良いのですが、今時が好きな人には物足りなさを感じてしまうかも。どこに行くにも階段の上がり降りがあり、エレベーターも遠いのが少し難ありでした。
Family
10/10
Exceptional
27 Apr 2026
HIROTAKA
接客がとてもよく､礼儀作法がよく癒やされました
Business
10/10
Exceptional
10 Apr 2026
Kuan-Hung
Good
Friends_and_family Family
6/10
Pleasant
22 Feb 2026
Kenichi
夕食の予約をしていなかったのですが「夕食のできる
10/10
Exceptional
22 Feb 2026
JIHOON
한국어 안내 직원이 매우 친절하고 아침,저녁 식사의 질과 온천 및 검은모래찜질 등 휴식하기 매우 좋음
다만 이용객이 많아 체크인 등 시간이 걸리고 남성 노천탕이 일부 객실에서 훤히 들여다 보이는건 참고 필요함
Family
10/10
Exceptional
20 Feb 2026
Sukhyun
침대방이 너무 좋았습니다. 온천 식사 모두 최고입니다.
Partner
10/10
Exceptional
01 Feb 2026
Tang
一泊だけの宿泊が本当にもったいないぐらい、食・景色・サービス・温泉（砂風呂）と満喫できる要素が多く、とても快適で楽しい体験になりました。
スタッフの方々対応も親切かつ丁寧で、教育が行き渡っているようでよかったです。
Leisure Family
10/10
Exceptional
27 Jan 2026
Keiko
お風呂のスペースが広くとても贅沢感がある。砂風呂も最高食事もおいしかった。
10/10
Exceptional
26 Jan 2026
Yukie
お部屋も食事もゆったりしてて良かった。ホテルに泊まるといつも乾燥して、体調を崩しやすいですが、加湿器があり助かりました。
Leisure
10/10
Exceptional
16 Jan 2026
HORI
砂蒸し風呂、外の景色も見られたらもっと良かったなぁと思いました。それ以外はパーフェクト！素敵な宿で今度は母も連れて来たいです。
Leisure Self
6/10
Pleasant
12 Jan 2026
KAZUMI
夕食の会席料理は、とてもおいしかった。
砂むし温泉の入り方については、事前に、もっと具体的に説明してほしかった。
長い髪が砂だらけになった。
小柄なため、浴衣の丈を、たくし上げることで調整せざるを得ないにもかかわらず、たくし上げに必要な紐が用意されておらず、帯一本で、上から無理やりしばることになり、前がはだけないか、とても心配だった。
写真のサービスがあるなら、利用したかったが、事前にきいてなかったので、申し込めなかった。
Leisure Partner
6/10
Pleasant
10 Jan 2026
toshiharu
空調の音がうるさかった
8/10
Excellent
17 Dec 2025
HIRONOBU
砂蒸し風呂はここまで来たからには入るべき。
8/10
Excellent
01 Dec 2025
MORIJI
スタッフも丁寧で、施設も充実しており食事も地元名物もあり満足できました。利用した日の天候も良く海の景色は最高でした。
時期的な問題もあると思いますが、１２月にも関わらず気温が高く部屋の温度調整ができれば良かったです。
10/10
Exceptional
15 Nov 2025
MITSUKO
この度はお世話になりました。
スタッフさんの
10/10
Exceptional
04 Nov 2025
KAORU
食事も美味しかったしお風呂も良かったし最高でした
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Ayako
夕食の時、少し寒かったのですが、スタッフの方が膝掛けを持ってきてくださいました。
Leisure Family
8/10
Excellent
26 Oct 2025
katuyuki
自然豊かで景観良好 で散策もたのしめたです
Leisure Family_with_children
10/10
Exceptional
26 Oct 2025
harumi
夕食も朝食もとても美味しく､砂蒸し風呂も、気持ち良かったです。
Leisure Friends
8/10
Excellent
23 Oct 2025
KUMIKO
温泉が少し遠く感じた。朝食の際、テーブルをしていたので遠かった。朝食の時間の案内タイミングが混み合った
8/10
Excellent
19 Oct 2025
MAAYA
とても広い部屋で良かったです。
ただ、清掃が行き届いていなかったのか
前の宿泊者が食べて落としたのであろう、アーモンドが落ちていました。
0歳のハイハイする赤ちゃんと一緒に宿泊していたので、手に取って口にする可能性もあり、アーモンドはアレルギー項目にも含まれるものであるので、不安になりました。
Friends_and_family Family
8/10
Excellent
03 Oct 2025
Chigusa
食事は美味しかったです
一人足の悪い人がいたので館内が広すぎて移動には車椅子を借りました
Leisure
10/10
Exceptional
14 Sep 2025
Verified traveler
母の米寿のお祝いで利用しました。
ホテルにその旨を伝えると、心のこもったおもてなしをして頂き、母も大満足でした。
とても素晴らしいサービスと、オーシャンビューのお部屋で、至福の時を過ごす事ができました。ありがとうございました。
Leisure Family_with_children
10/10
Exceptional
24 Aug 2025
???
伝統のある旅館で気持ち良く過すことが出来ました。
Leisure Family_with_children
10/10
Exceptional
11 Aug 2025
megumi
全てが大満足でした！！
また利用したい宿Ｎｏ．1
Leisure Family_with_children
6/10
Pleasant
08 Aug 2025
??
食事は良かったが一点気になる事があった。
アレルギー食をお願いしていたが、デザートに生クリームとチョコレートが添えられていた。生クリームがスイカに付いていたので、ゼリーとメロンのみを食べさせた。
Leisure Family_with_children
10/10
Exceptional
05 Aug 2025
Ken
Great travel experience.
Leisure Family_with_children
10/10
Exceptional
03 Aug 2025
SHINAKO
お料理も美味しかったです。
Leisure Friends
6/10
Pleasant
24 Jun 2025
??
砂蒸し風呂すごく良かった！
写真も撮ってくれて帰りに受付で！
もちろん有料です！でも、良い思い出できました！！接客も良かったです
Leisure Family_with_children
10/10
Exceptional
23 Jun 2025
takayuki
初の砂むし気持ち良かった‼
風呂も多用で楽しめました‼
料理も朝夕共に美味しくお腹も満たされとても満足です‼
若女将お綺麗な方でした‼
Leisure Family
10/10
Exceptional
18 Jun 2025
Wonhwang Choi
온천이 매우 훌륭하고 한국어를 잘 하시는 여성 직원분이 너무 친절하셨어요. 감사합니다.
Friends_and_family Family
8/10
Excellent
31 May 2025
??
温泉も広くて気持ちがよかったです
料理も沢山あってとても美味しかったです
Leisure Pet
10/10
Exceptional
25 May 2025
Toshiyuki
チェックイン後案内がスムーズで良かったのですが、もう少しウェルカムドリンクを頂いてゆっくりしたかったです。あとは朝風呂のオープン前に待つ間中庭を見ながら待っていましたが、もう少しゲートが奥になっていればベンチに腰掛けながら待てると良かったかなと思います。　　　　
8/10
Excellent
18 May 2025
??
部屋からの眺望も良く、庭も良く手入れされていて綺麗だった。
Leisure Family_with_children
10/10
Exceptional
10 May 2025
KOHEI
風呂が広くて充実
Leisure Friends
8/10
Excellent
07 May 2025
Kohei
スタッフさんの対応と施設のお手入れはすごく良かったです。歴史を感じる建物で、少し古さはありますが、清潔感はあります。
特にお風呂が広く、個人的には満足でした。
Leisure Family_with_children
10/10
Exceptional
02 May 2025
Junko
大浴場の豪華さやサウナの広さは、クセになりそうです❗️また、夜の食事や朝のバイキングも最高です❗️
Leisure Family_with_children
8/10
Excellent
12 Apr 2025
Blanker
A good place for two night vacation
Leisure Partner
8/10
Excellent
11 Apr 2025
masato
良かったです
Leisure Family_with_children
8/10
Excellent
11 Apr 2025
Junko
夕食でアレルギーではないけれど、食べられない物を連絡するとメニューを変えて頂けました。美味しく夕食を頂く事ができよかったです。
Leisure
8/10
Excellent
11 Apr 2025
LI-HSUEH

是個適合放鬆吃喝泡溫泉

1.指宿的景點都很分散，如果不是自駕，搭乘大眾運輸很難逛幾個，雖然感覺蠻適合騎單車，但沒有看到在推廣。
2.白水館是薩摩藩有名的旅館，館區範圍很大，有2個溫泉區、1岩盤浴，付費沙浴溫泉體驗，也有一個戶外泳池(入住時間天氣還很冷沒有開放)。戶外區松樹造景很有意境，沿館區散步看海，也可以走入旁邊臨海步道。基本上，住進這就是放鬆吃喝泡溫泉。
3.從旅館到指宿車站搭計程車大約5分鐘車程，跳表不到900日幣，館方接送車只有去程15:15一班，離程9:30、10:10二班。如果搭配不上可以搭計程車。
4.館內的\"薩摩傳承館\"很值得付費一看，晚上拍建築物很美。
5.想要體驗燒酌，強力推薦旅館下午4點到6點的免費體驗。
Friends_and_family Friends
8/10
Excellent
06 Apr 2025
toshio
花の棟オーシャンビュー、きれいな管理の行き届いたお庭良かった。当日はあいにく天気が悪く外を歩くことができなかったので、屋内で楽しめる、砂風呂や、多様なお風呂を楽しみました。海沿いのガジュマルの木が印象的でした
Leisure Partner
2/10
Poor
31 Mar 2025
Verified traveler

昔は良かった

流れ作業のような対応で、冷たくドライ。
特に駐車場整理の方の態度は最悪でした。
8/10
Excellent
27 Mar 2025
Chiyomi

初鹿児島旅初日

部屋は、古い棟だと思いましたが、広くて過ごしやすかったです。
大浴場が2ヶ所あるのは、良いですし、砂蒸し風呂も快適でよかったですが、広い館内の移動は、階段等少しきつかったです。夕食は、とても美味しくて大満足です。
Friends_and_family Family
10/10
Exceptional
24 Mar 2025
YUKIKO
天国のように心地よかった
10/10
Exceptional
22 Mar 2025
YUKARI
離宮に1泊で家族旅行。
兎に角、全て最高でしたー
温泉、部屋、施設、何より食事がとても美味しかったです！
10/10
Exceptional
20 Mar 2025
??
お風呂が千と千尋の世界の様でとても素敵でした♨️
Leisure
8/10
Excellent
03 Mar 2025
SHOKO
部屋の窓から全面海が見えて朝日も正面から入り素晴らしかった。砂蒸し風呂は　とても気持ちよく大満足でした

しかし、砂蒸し風呂のすぐあとは　体がぬくもってるので気にならなかったのですが　夕食後に元禄風呂だけ入りに行ったとき　風呂場が露天風呂かと思うくらい寒かったです。体を洗う時もシャワーを体に当てておかないと　震えるくらいで　残念だった。

朝も　もう一度行こうかと思いましたが、あの寒さを考えると　行けませんでした。別の内風呂を利用しました。
Leisure Family
10/10
Exceptional
02 Mar 2025
Kazuyuki
全て良かった。
8/10
Excellent
02 Feb 2025
MOTOHIRO

砂風呂

満足できました。砂風呂はよいです。
Friends_and_family Family
8/10
Excellent
26 Jan 2025
Takayuki
スタッフの応対、朝晩の食事はとても美味しかった。ただ施設が古い所為でトイレのスペースなどに改善箇所があると思われた。
Leisure Family

Location & surroundings

Ibusuki Hakusuikan
12126-12 Higashikata, Ibusuki-shi, Kagoshima, Kagoshima, Japan

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Ibusuki Hakusuikan

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