Name: L'Auberge de Sedona
Address: L'Auberge Lane,301, Sedona, 86336, US

10/10

Exceptional

20 Jul 2026

Lisa

Perfect location where we walked everywhere. The food was delicious, the staff friendly! We stayed in the Cliffs with a spectacular view but the lodge was a cozy vibe as well. Wine and cheese by the creek was a good break from the sun. Definitely will go back.

Friends

10/10

Exceptional

17 Jul 2026

dawson

Are still at this hotel was very delightful and we had such a beautiful experience. All of the staff and hotel guests alike. We’re very friendly and we had such an amazing night looking at the stars and looking at all of the beautiful views from the pool. Walking around the property and seeing all the beautiful lights around the trees at night was so cool and we had such a wonderful experience overall, would recommend to friends and are looking forward to coming back in the future, thank you very much. We appreciate you.

10/10

Exceptional

14 Jul 2026

Gylene

.

Partner

10/10

Exceptional

10 Jul 2026

andrew

Love the rooms and service. Beauty pool with a great view. Friendly and professional staff. Loved breakfast by the creek.

10/10

Exceptional

05 Jul 2026

Michael

Spending the day Creekside is what it’s all about. Watch for the Great Blue Huron and make sure to get a bag of duck food. They’ll swim right up to you if you’re in one of the Adirondack chairs folks like to leave in the creek. The rocks are a bit slippery, so bring some water shoes or grippy sandals.

Pet

10/10

Exceptional

05 Jul 2026

Amy Sydney

It is an absolutely beautiful place. We were sad to go because of the wildfires, but they were so understanding about us having to leave early and didn’t penalize us at all. Such a classy, wonderful experience all around. The restaurant by the creek was amazing and worth the expense. The workout facilities and pool area were great!

Family

10/10

Exceptional

05 Jul 2026

Mindy

We had an amazing time! Our suite was quiet, and our outside shower with the view was incredible. On our last day we scheduled a couples massage, and we both say that it was the Best massage we’ve ever had! I had Jenny and I highly recommended her!

Partner

6/10

Pleasant

04 Jul 2026

Sharon Ronny

The property is absolutely stunning but the service and fees charged were excessive and poor. We did enjoy our stay but were disappointed by several issues that occurred during our stay. For a property that charges what it does, we did not expect to have poor water pressure in the shower, cockroaches in the room and being charged and additional $150 in fees per night without getting much in return. The room was also not insulated from the smoke of the nearby fire, which the property did everything they could to downplay. If the property desires to compare themselves to the big boys, then they need to learn to deliver. Previous reviews mentioned the poor service but we decided to give it a try. Did not feel we got our moneys worth at all.

Partner

2/10

Poor

29 Jun 2026

Adi

We chose L'Auberge de Sedona for its reputation for luxury hospitality, but our experience fell far short. Our 1:30 p.m. lunch reservation at Cress couldn't be found, though we were seated. It then took 35 minutes for our server to take our order. By 2:20 p.m. our appetizers arrived, but our drinks had been forgotten until we asked, and no refills were ever offered. The food was good, but the service was not. There was never an apology for the delays, and the server ended the meal by simply asking, \"Are we ready for the check?\" The food runner, however, was outstanding. We still tipped 15%, but left very disappointed. We also observed nearby tables experiencing similar delays.

We had planned to celebrate a birthday with dinner at Cress that evening, but instead chose to dine elsewhere. Beyond the restaurant, our room bathroom wasn't very clean, fixtures were loose, the vent was hanging from the ceiling, and the furniture was noticeably worn. The mandatory valet service ($35/day plus tax) was consistently rude. Our room overlooked a wedding venue with loud music and noise late into the night, despite the resort's emphasis on tranquility. When we raised our concerns, the concierge made no effort to involve management or resolve them. For a luxury resort charging $600+ per night, For a property that positions itself as a luxury destination, the lack of urgency, accountability, cleanliness, and proactive guest recovery was disappointing and we expected much more.

Partner

10/10

Exceptional

29 Jun 2026

Elizabeth

Great location in an amazing setting. Loved it. The restaurant setting by the creek was magical. The view from the pool was striking

10/10

Exceptional

23 Jun 2026

Don A

It is a beautiful lodge located on a get flowing creek and meals are great and served creek side.
Staff is very helpful and laid back. Even the guest relax.

10/10

Exceptional

21 Jun 2026

Ramiah

Perfect stay and views

Partner

2/10

Poor

20 Jun 2026

Catherine

Check-in is 4 PM. My room wasn't ready until 5:30 with no believable explanation. We missed our dinner reservation at Elote. The room was on the side of a steep hill and there are no elevators! I explained I had physical limitations in addition to being in recovery from a total shoulder replacement and could not do the stairs. I knew the room had not yet been assigned. There were 18 rooms to choose from. I was assured a valet cart would drive me up the hill and there were no stairs to unit 94 which I was assigned despite there being 20 units available, 10 of which had no stairs. 94 had 20 stairs. I am 5 feet tall. The bed was so high I could not get into it. There was no stool available. I slept on the couch. When I used the valet cart to get up the hill, 3 of the 6 total times there was no stool to get into the cart. My husband and a valet had to lift me. I was humiliated. Overall, it was a terrible experience, and it was my birthday!

Partner

8/10

Excellent

14 Jun 2026

Gerald

Property was beautiful, however, the $35 per day parking fee and $45 per day resort fee were unexpected, especially since there were very few amenities available to justify the resort fee.

Partner

10/10

Exceptional

10 Jun 2026

Justin

Really loved this place. The views on the cliff side rooms were insane. The staff was amazing. The service was 10/10. Only issue I had was that cliff side rooms can be pretty loud with the neighbors above you so try to get a room on the top floor. Regardless, they were able to upgrade our rooms without any questions so still had the best time. Highly recommend this place.

Partner

10/10

Exceptional

06 Jun 2026

Adriana

The view is hands down the best!

Business Family

10/10

Exceptional

05 Jun 2026

miguel

Great view from the room on the 3rd floor

Self

10/10

Exceptional

05 Jun 2026

Carlos

Wife and I have stayed here multiple times and will continue to book

Partner

10/10

Exceptional

03 Jun 2026

Adriana

We had a fabulous stay. The beds are very comfortable and the hot tub is open 24/7 with the best view of Sedona.
the size of the bathrooms are nice on top of being impeccable.

Family

6/10

Pleasant

25 May 2026

Madhubanti

Good property.

Partner

10/10

Exceptional

12 May 2026

Rayna

The only cool shady waterside resort in Sedona! Great spa, excellent food, friendly and helpful staff. It was a great pick, no regrets!

Partner

10/10

Exceptional

07 May 2026

Lauran

Great location!

Partner

10/10

Exceptional

07 May 2026

Ryan

Very friendly staff and beautiful surroundings!

10/10

Exceptional

02 May 2026

Allison

The property was conveniently located while feeling remote and nestled into nature. The staircase pathways lended to the terraced secluded beauty of the hotel.
Additionally each hotel staff member was attentive, friendly and authentic.

Partner

6/10

Pleasant

22 Apr 2026

Patrick

We enjoyed our stay. The property is nice and close to everything . Unfortunately the staff at the restaurant lied to us which ended our anniversary stay on a sour note. After reading that creekside dining is not always available depending on the season we called to make sure we would sit creekside when booking our anniversary breakfast . The person booking our reservation over the phone assured us we would be able to sit creekside. Unfortunately when we arrived for our reservation we were told they were not seating creekside. Something we were truly looking forward to. We canceled our reservation and left the property disappointed . Not a great way to end our anniversary trip.

Partner

10/10

Exceptional

20 Apr 2026

Parampal

Absolutely incredible experience here!

Friends_and_family Family

4/10

Poor

19 Apr 2026

Charles

So regarding my recent stay at L’Auberge de Sedona. Unfortunately, the experience was quite disappointing and challenging, especially considering the premium price point of the resort.

While the creekside setting is peaceful, the property layout is very difficult to navigate. The high number of stairs made it the most challenging hotel environment I have encountered. Furthermore, I was disappointed to find no actual red rock views from the property, which is a significant miss for a Sedona destination and was not made clear during the booking process. Neither was the challenge of the staircases.

We could not get dinner reservations.

Service throughout our stay was also inconsistent. The pool service was poor, and we experienced several lapses during dinner where our salad was forgotten and an order of chips and salsa never arrived.at the bar the hamburger was good, the pasta dish was below average and felt overpriced. Additionally, after being told a ride from the creek back to our room would take 10 minutes, we waited well beyond that time and were eventually forced to walk up multiple staircases ourselves.

On a positive note, the room itself was nice and appeared recently renovated. 10/10. However, attention to detail was lacking even there, as the plants on our balcony were dying and clearly had not been maintained.

Check in took long. Checkout was difficult. I waited 30 minutes in line and gave up. Staff was overwhelmed.

Partner

10/10

Exceptional

16 Apr 2026

Natalia

One of the best hotels I ever stayed in United States. Top quality from the condition of the room to staff to view and everything else that you need away from Home. We’re very happy and we definitely be back.

Business

10/10

Exceptional

15 Apr 2026

Christine

Mountain views were beautiful!

Family_with_children

10/10

Exceptional

15 Apr 2026

Miguel

Awesome place

8/10

Excellent

13 Apr 2026

Linda

I recently had the pleasure of staying at L'Auberge, a secluded boutique hotel that truly offers a unique and private experience. The cottages are fantastic—charming, well-appointed, and perfect for a peaceful getaway.

However, given the price point, I feel the hotel could enhance its offerings with a few additional amenities. For instance, the coffee stand provided didn’t quite meet expectations; it lacked creamer and the coffee from the Keurig machine wasn’t fresh or hot. I would recommend introducing a nice coffee cart that features fresh pastries, lattes, and even breakfast sandwiches. Not everyone wants to be seated in the main dining room for breakfast, and a more casual option would be a welcome addition.

Dining at the Cress restaurant for dinner was another area where I felt the hotel fell short. The menu had a limited number of options, and given that this is the only restaurant on-site, it felt quite pricey for what was offered. Expanding the menu to include a wider variety of choices would greatly enhance the dining experience for guests.

Additionally, the pool deck could benefit from a more robust menu as well. Offering items like wraps, burgers, and other casual poolside fare would be a great addition and would enhance the overall experience of lounging by the pool.

Another point to consider is the traffic surrounding the hotel. It can be quite congested, making it challenging to explore the area without getting stuck in long delays.

Pet

8/10

Excellent

06 Apr 2026

Anne

We were placed with two rooms in The Cliffs, which have fabulous views. We would have preferred to be below in the main, original property because my husband has mobility challenges and could not manage the 100 (!) steps down to the main property. Although they have a shuttle, there are sometimes very long waits for it and this was frustrating.

10/10

Exceptional

01 Apr 2026

Mary

Absolutely a magical stay at this beautiful resort. Staff was very friendly and the views were unbelievable. Lounging by the Duck Pond pool with a cocktail and an epic skyline view was the perfect way to spend the afternoon. My only regret is that we did not stay long enough to try any of the yoga or astrology classes offered. Our room was not cleaned in the over the course of our two night stay. Not sure if their policy is daily turndown service or if it was only by request. Would definitely stay again.

Partner

4/10

Poor

01 Apr 2026

Greg

Way overpriced for what you get in return. Check In is at the bottom of valley and our room was at the top. Very confusing on where to park and very little help from staff.

Friends

10/10

Exceptional

27 Mar 2026

Sebastian

good staff

Partner

10/10

Exceptional

26 Mar 2026

Indira

Beautiful views, location, and clean rooms

10/10

Exceptional

26 Mar 2026

Gordon

C

10/10

Exceptional

26 Mar 2026

Danielle

A beautiful, romantic place with excellent service on every level.

10/10

Exceptional

22 Mar 2026

William

Was a nice property. View and location perfect. Dinner/Bar area they need more staff working. Most important thing is we would return and there are a lot of places in walking distance to grab a bit to eat.

Family

10/10

Exceptional

19 Mar 2026

Kara Grace

Beautiful views, outstanding amenities, great costumer service! Every staff member was so kind! Beautiful place to visit and stay!

4/10

Poor

18 Mar 2026

Janice

Stayed in their “Cliffs” property. SAVE YOUR MONEY! It was obviously a renovated old hotel, and nothing about it was worthy of the “5-star resort” prices we paid. No valet when we needed our car, poor air conditioning, no closets in room and very few drawers. At least 6 flights of outdoor stairs to get down to the “real resort” -lobby, spa, bar and restaurant. Beautiful view of Sedona that you could get from ANY other property on the main rd. for MUCH CHEAPER prices. Save your money for restaurants or other experiences; rent at a different property or Airbnb.

Partner

8/10

Excellent

15 Mar 2026

Jill

Views were amazing! Cliffside rooms were VERY tight. Balcony was helpful to ease lack of space in the room. Bathrooms were well played out and ample space. Location was convenient but be aware that Sedon

10/10

Exceptional

14 Mar 2026

Kristina

This is a fantastic place to stay! Love it!

Partner

8/10

Excellent

06 Mar 2026

Ashley

This is a beautiful resort! Very nice and clean. Our mattress was high in the center and lower on the sides and made for a very uncomfortable nights sleep. We informed the staff and they responded appropriately. Staff in other areas seemed not as friendly or helpful.

10/10

Exceptional

04 Mar 2026

Sherry

Great staff great location

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Elaine

Ratify place , wonderful people, spectacular desserts!
Can’t wait to come back again

10/10

Exceptional

28 Feb 2026

Holly

The cabin we stayed in was beatiful, the staff was very friendly, spa treatment, pools and programs were amazing. We felt very pampered. It was also located downtown and very near many of the amazing hikes and tours. Fantastic vacation!

10/10

Exceptional

28 Feb 2026

Wendy

The view was amazing and the restaurant serve a delicious food

Partner

10/10

Exceptional

26 Feb 2026

Elaine

I’d been there 3 times before but never for

10/10

Exceptional

20 Feb 2026

Connor

I was very wary of booking this hotel, based on some of the reviews on here.. I followed my gut and booked it regardless, and was absolutely blown away by the level of service provided by this hotel. We pulled up and were greeted by the wonderful concierge team, valet parking, immediately handed us an umbrella to shield us from the rain.. went into check in and had an amazing experience with the front desk. The room was absolutely incredible with the best views of the red rocks, I've never seen anything like it, and the views from the room were so great we didn't need to leave.. The bar is right next to a creek and offers outdoor seating, an upscale, cozy experience. There is an onsite free shuttle service where you are able to get a free taxi essentially, anywhere within a 1.5km radius. All staff were amazing, the hotel was amazing, and the service was incredible. We got engaged on the balcony of the hotel, it was incredible. For anyone put off by bad reviews, ignore them. Ultimately the hotel isn't cheap, and so any miniscule minor inconveniences seem to trigger a bad review here. Ignore and enjoy - you won't regret it.

Partner

10/10

Exceptional

12 Feb 2026

Joseph

The location and layout brought the beauty of Sedona right to our window and terrace. the room and amenities were VIP level. The staff is at the highest level of service delivery in hospitality and they accomplish this consistently. We wouldn’t stay at any other property in Sedona.

Leisure Family

10/10

Exceptional

09 Feb 2026

Jeff

Might be the best hotel we have ever stayed at.
10 stars if possible!

Leisure

10/10

Exceptional

09 Feb 2026

Bart

Loved the location, beautiful and convenient. Took a sound bath class which was great. Rooms were nice. Service was quick. Did not eat onsite. Would go back again.

Leisure Partner

6/10

Pleasant

03 Feb 2026

David

Staff was very nice, professional and accommodating to all requests and concerns. The property is very well maintained and picturesque and beautiful. However the issues I have pertain to the quality of the rooms. Considering we stayed at the most expensive private cabins, this is definitely not a 4 or 5 star room experience that warrants such an expensive per room chart. I was immediately disappointed at the lack of furniture for clothing storage. A very small armoire with two drawers was all the you were provided to store your clothes. In short, we had to live out of our suitcases for five days.
However, the staff brought a rolling garment rack to the room EXECPT IT WAS EXTREMELY CHEAP AND FLIMSY and hardly could hold more than a few garments...???

The fireplace had a big piece of glass broken from it that needed to be replace , the fireplace tools were far and few between... the bathroom had a defective light that needed to be replaced, the toilet bowl had a major flushing issue so...the fireplace had two tall backed \"business type\" seats and a small tall circular table right in front of it which blocked the view of the fireplace. Not sure why they didnt put a small loveseat or couch in front of the fireplace rather than 2 chairs which prevented you from cozying up with your sigificant other. the rooms have DOWN PILLOWS which I have an allergy to and I ended up sneezing like mad for most of stay. The gym was super light on equipment as well

Leisure Partner

6/10

Pleasant

02 Feb 2026

Dennis

View from room was fabulous! However, noise level was horrendous. Sounded like a heard of elephants was above us. Got very little sleep. Offered a bungalow instead but it took too long so left early. Lost some expensive diamond earrings. Don’t expect to see them again.

6/10

Pleasant

01 Feb 2026

Imran

Stay was good, but there are hidden charges for gratuity every time you visit their restaurant for food. These charges are for gratuity in addition to what we have during the visit to the restaurant . There is no mention of automatic gratuity when reserving with expedia or at the hotel. This is very odd

Leisure Family

10/10

Exceptional

21 Jan 2026

David

Wonderful in every way. It showcases all the splendor of Sedona.

2/10

Poor

18 Jan 2026

Diane

Lady who checked us in was so condescending and rude. Won’t stay here again. Jacuzzi broken, patio closed. Main reason we wanted to stay was for our anniversary and everything was a miss.

8/10

Excellent

18 Jan 2026

Juliana

O lugar é lindo mas esta overprice pro que oferece. quarto simples, chuveiro ruim com pouca agua e infra de piscina aquecida e spa simples

Leisure Self

10/10

Exceptional

14 Jan 2026

Bryan

The resort is like being secluded in the woods while be a quick drive or walk to everything.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Trevor

We had an amazing time here, no complaints

Partner

10/10

Exceptional

08 Jan 2026

Angelia

The staff, cleanliness and in room drink selection was top notch.

Leisure Partner

4/10

Poor

07 Jan 2026

Subhasish

The Cliffs of this resort is like a motel, the walls are razor thin and walking upstairs woke us up everyday. Also, it is nearby a busy street with lots of noise. One of the days the room was barely serviced, with just 2 towels provided, no coffee pods or bottled water. On the positive side the room itself was nice and spacious. We won't be stying here again.

Leisure Family

6/10

Pleasant

06 Jan 2026

Luis

First room
Was terrible they gave us a better room. Rooms are to far away from lobby. Had to drive. Had problems with shower for 2 nights, never got fixed. Very expensive for the service we got. Even had to call for toilet paper. Had a good view,

10/10

Exceptional

02 Jan 2026

Judy

Beautiful guest room. Great bedding. Wonderful tub for two. The cocktails in the bar were excellent. Food good. It was kind of drizzly in Sedona but that made the view even better. Unfortunately cook staff didn’t show for Christmas morning breakfast so we had to wait hour and a half but it was very tasty.

Partner

10/10

Exceptional

30 Dec 2025

Susan

Perfect location, gorgeous views, wonderful hospitality. Just perfect.

Partner

8/10

Excellent

29 Dec 2025

Ali

Everything was good. I wish there were more photos about the cliff rooms to make it clear where they are located. My thought was there are close to creek but they actually were far from there.

Leisure Family

10/10

Exceptional

26 Dec 2025

Han

Exceptional in all espects

Partner

10/10

Exceptional

22 Dec 2025

Jordan

Will be returning. All staff was amazing, resort was beautiful. Numerous accommodations taking stress out of the trip.

10/10

Exceptional

21 Dec 2025

Maria

Everything was excellent.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Joseph

Great room, great location, great customer service.

10/10

Exceptional

11 Dec 2025

Mark

Spectacular. Delivers on every level

Business_and_leisure Partner

6/10

Pleasant

29 Nov 2025

John

Cliffs (old orchard hotel) has really thin walls and ceilings - listened to the people above us walk around all night and housekeeping vacuum at 9am. They said they left chocolates for us in the room but there wasn’t any (we let them know and they assured us it was there) Don’t say you left something for us but didn’t, it’s just weird…

Hot tub was broken. Fitness room was subpar.

We stayed at this same hotel before the remodel/rebrand and it was 1/3 of the cost then. Did not feel it was worth the 3x price.

Location and view were the best perks

10/10

Exceptional

21 Nov 2025

Michael

Gorgeous setting and amazing service…..

Leisure Partner

10/10

Exceptional

13 Nov 2025

Jack

Everything about this resort met or exceeded my expectations.

8/10

Excellent

08 Nov 2025

Camy

New remodeled rooms and delicious food at Cress dining.

Friends_and_family Friends

10/10

Exceptional

05 Nov 2025

Lori

Check in was extremely easy. All of the staff is beyond courteous. They cannot do enough for you. The property is absolutely stunning to get up and watch the sunrise was spectacular with the beautiful rock formations. The bed pillows and linens are superb quality their room is beautifully decorated, and the amenities are top-notch. I can’t wait to come back

Leisure

10/10

Exceptional

26 Oct 2025

john

terrific food , staff and views

10/10

Exceptional

21 Oct 2025

alexandria

Our stay was exceptional. We went to relax, enjoy red rock views, and find peace. We found all of the above. We stayed in a Vista Cottage Suite—the views were stunning, with red rocks visible from every room. (In-room dining with chachuterie and champagne as we enjoyed our private balcony and mountain views) Wonderful bathroom amenities, including l'occitane bath products. The new duck pond pool was peaceful and fun, with great snacks and drinks. Cress for dinner along the creek was peaceful and better than expected - (we shared a prime rib and pasta with a Foie Gras appetizer)!!! The Morning Stretch class and couples massage were extremely relaxing. Read the reviews - if you want to relax, be pampered by an excellent staff, enjoy the views...this is the place. Also, walking distance to Sedona shops and restaurants for a change, if desired. Make spa reservations early, as they fill up. It is expensive, so read the reviews and fine print if that is a concern. For us, it was worth every penny for an enjoyable, romantic, restful, peaceful, pampered trip. We will go back. If you prefer creakside cottages, that would be a different experience than the clifside cottages we chose. Great options depending on what you seek. Thank you L'Auberge. Front desk, Cress wait staff, Duck Pond bar tender, in-room service team, housekeeping, valet team, spa staff all were exceptional!!! Thank you for a great birthday weekend.

Leisure Family

6/10

Pleasant

20 Oct 2025

Susan

Our room was great although

Partner

10/10

Exceptional

10 Oct 2025

Amy

The staff is exceptional and property is beautiful

2/10

Poor

26 Sep 2025

Nancy

Pricey Best Western

Zero value for the price This is a Best Western experience but at $700 per night The room comfortable and good bed but the restaurant was horrible. The menu lacking in range and prices absurdly high. When we were seated, the maitre d did come by and put 2 champagne flutes on our table saying “ this is to make up for the wait “. He left and nothing was ever poured into those flutes!! They sat empty and we asked our waitress to remove them Our waitress was the only efficient and well trained person we encountered

When checking out 2 other individuals were complaining about the horrible service.

Partner

10/10

Exceptional

21 Sep 2025

Rachelle

We were blown away by the service. Sooo good!! Everyone was amazing. Resort chefs kiss

Leisure

10/10

Exceptional

04 Sep 2025

Melissa

Staff very friendly

It was a 5 star stay. I highly recommend it. The whole staff from the valet to concierge was polite and helpful. Also, don't worry about dehydration. They offer you complimentary bottled water everyime you speak to a staff member. They also offer complimentary transportation within a mile of the resort. My husband and I had a DD the whole time visiting because all of our dining choices were within a mile. It was great for shopping, taking the pink jeep tour and going into town to walk around. We didn't have to worry about parking and navigating. We can't say enough good things. It's expensive but worth every penny.

Partner

10/10

Exceptional

01 Sep 2025

Cecilia

Magnificent views fr the cliffs!

Leisure Partner

10/10

Exceptional

26 Aug 2025

Marshall

Relaxing stay

It was amazing and the setting was wonderful. The service was excellent especially the golf cart rides to town any time you want it. The setting near a stream was absolutely amazing.

Partner

10/10

Exceptional

21 Aug 2025

Kristina

This property is truly magical. We look forward to returning soon!

Leisure Partner

10/10

Exceptional

17 Aug 2025

Magaly

Love that it was nestled in all trees. The creek was beautiful.

Partner

6/10

Pleasant

17 Aug 2025

Gilberto

Very nice place but the service was really bad, specially in the Cress restaurant. Not very helpful staff, not very friendly either. Not what i was expecting from this caliber hotel.

Family_with_children

10/10

Exceptional

17 Aug 2025

Paty

The staff was very friendly and accommodating to any needs we had!

Partner

10/10

Exceptional

13 Aug 2025

Cynthia

Beautiful grounds, serene landscape, great service.

Friends_and_family Friends

8/10

Excellent

03 Aug 2025

Brian

Our check in process was a little stressful as the first thing we were told was that there was a little hiccup with our room we had reserved and already paid for. The balcony was unusable so we could keep the room or change to a “less especially room” in their other location. We chose to keep the room even if we could not use the balcony. The front desk manager told us that we would receive a $200 resort credit for the inconvenience. Which we were more than happy with! But then we waited over any hour in the lobby as they got the room ready. Again we were patient and all of the staff was wonderful. When we finally got keys to room and what not, we gave our card for incidentals and were told it would just be taxes and fees. The rest of the day and evening were great, besides not being able to order drinks from the pool and our AC clicking on and off all night long. We had breakfast at the restaurant and the food and service were absolutely amazing!!! We expressed these concerns to the front desk at check out and they were apologetic. Later in the day while in Sedona we notice a charge on our credit card for $875 even though we had paid for our room prior to check in. I called an asked to speak to a manger, he wasn’t in until 2pm and did all me back a little after 2. He explained the charge was a night stay plus incidentals and taxes that they run even if you paid prior. This was a shock to us, and was not communicated to us at check in. We really wish the Mishaps were avoided

Leisure Partner

10/10

Exceptional

16 Jul 2025

TONY

Amazing property, great staff and service.

Partner

8/10

Excellent

11 Jul 2025

Wayne

Good place for quiet and relaxation.

Leisure Pet

10/10

Exceptional

10 Jul 2025

James

Fantastic. It really couldn't be much better. Very relaxing. Great staff.

Leisure Partner

8/10

Excellent

06 Jul 2025

Daniel

Very nice hotel/resort that misses the mark on five star but is still very nice

Leisure Partner

10/10

Exceptional

06 Jul 2025

Stefany

Great service

10/10

Exceptional

23 Jun 2025

Leroy

it was great.

Leisure Partner

6/10

Pleasant

14 Jun 2025

Michael

Beautiful property make sure that they take you to view your room before you com

10/10

Exceptional

12 Jun 2025

Reed

Rooms were the best with awesome deck with to die for views. Transportation amenity
Was the highlife. From & to our room and out to downtown. Cress restaurant lunch service was spotty but dinner service was excellent. Front desk crew friendly & very accomodating

Leisure Partner