Name: Hyatt Pinon Pointe
Address: 1 N Az-89-Alt, Sedona, 86336, US

8/10

Excellent

03 Aug 2026

Debra

The property is a bit

10/10

Exceptional

02 Aug 2026

Jeremy

Aria was very friendly and helpful. Will definitely stay here again.

4/10

Poor

02 Aug 2026

Ryan

It’s a nice place and the views are excellent for many of the rooms.

Unlike the photos shown online, they do not have a restaurant on site, bar on site, room service or even snacks. We tried to cancel at check in and we were denied eve. Though it’s clearly false advertising. They also tried to sell us a timeshare experience, really turned me off.

8/10

Excellent

01 Aug 2026

Greg

It was nice having a full size unit with kitchen and living room. It was a nice change from staying in a regular hotel room. We also really appreciated the washer and dryer after our first week of vacation. In fact, that was one of the reasons we chose this property…..we packed so much less knowing we could wash our clothes mid trip.

10/10

Exceptional

01 Aug 2026

Edward

Beautiful views and great comfortable rooms

10/10

Exceptional

31 Jul 2026

Brian

We thoroughly loved this place! Had an impossibly-clean and well-equipped kitchen that made meals in a breeze. Also had a washer/dryer combo to our surprise. The jetted tub was amazing; bigger and more comfortable than the one at a recent stay at an upscale resort in Vegas. The mini courtyard on our ground floor unit was delightful even if too hot to really use. The only minor disappointment was the TVs not having streaming capability for an evening movie. Grounds were beautiful and inviting. Overall, an amazingly comfortable home away from home.

10/10

Exceptional

30 Jul 2026

Daniel

Every thing was perfect!

8/10

Excellent

29 Jul 2026

elias

Don’t stay down stairs paper thin walls but property was perfect and staff were good

10/10

Exceptional

29 Jul 2026

Clayton

This property is amazing.

10/10

Exceptional

26 Jul 2026

Nichola

Very impressed with the apartment, it really had everything we needed. The gym and pool were great and we found this complex probably has the best location in Sedona with great restaurants in walking distance.

8/10

Excellent

26 Jul 2026

Andrea

Please clean the floors on the rooms! You need to mopping them once in a while

10/10

Exceptional

26 Jul 2026

Kohei

Very clean room and property

10/10

Exceptional

26 Jul 2026

Ana

Beautiful hotel, with an exceptional room. The pool area was well maintained and with a beautiful view of the landscape.

8/10

Excellent

25 Jul 2026

Christian

We had an amazing stay. AC worked great, room was spotless, bed was comfortable. Room was dark when needed. I think the only couple things I would have enjoyed more is I wish the pool and spa were open later than 9. It wasn’t an inconvenience but we were sure looking forward to a nice hot tub and swim after a day of hiking. Other than that it was wonderful and will definitely be back.

10/10

Exceptional

25 Jul 2026

Janis

Beautiful views to the red Mountains from the pool

4/10

Poor

23 Jul 2026

Douglas

Room shades fell off. Big jacuzzi broken. Said the room had a washer and dryer but did not. Property behind on maintenance.

8/10

Excellent

23 Jul 2026

Brenda

We stayed for for 4 days, we enjoyed the location and the unit itself, we didn’t like the layout of the property. Communication with the staff needs improvement, they closed the pool due to weather which is understandable however we were not notified about it reopening despite messaging them about it. Trash was not picked up even after we were instructed to place it outside our door. We woke up to it tore up by something. Overall I’d rate them a 3/5. Sedona and surrounding area 5/5.

10/10

Exceptional

22 Jul 2026

Dionny Voei Vergara

Was nice and close to everything

10/10

Exceptional

22 Jul 2026

Zayden

We had wonderful stay here

6/10

Pleasant

20 Jul 2026

Jeffrey

The rooms are older, and need a redo. Balcony was very nice.

Partner

10/10

Exceptional

19 Jul 2026

Megan

Very nice get away!

Partner

10/10

Exceptional

18 Jul 2026

Ofelia

Ideal for our family of four. Will absolutely be doing an extended stay next time!

Family_with_children

2/10

Poor

17 Jul 2026

Cary

Drove three hours to get to the resort, phoned prior and asked about the fire in the area, told on other side of mountain 10 miles away and no issues. Arrived and as soon as my wife and I got out of the vehicle the smell was terrible. Went inside and told front desk I was canceling and would not be staying. Was told that since I used Expedia to book I would have to cancel through them and was provided the 1-800 number. I called Expedia and was told they would contact Hyatt and get approval to cancel from them. Expedia rep said they had spoke with manager and that they would not be refunding me. When I expressed my displeasure I was told Expedia would provide me with a small portion credit. I should have booked through Hyatt directly verse using third party Expedia. Highly disappointed in Expedia and Hyatt, how ever I did stay at a Hyatt that night it was in Chandler and NOT Sedona and I did not use Expedia.

Partner

8/10

Excellent

16 Jul 2026

Megan

Nice location and good room layout.

Partner

10/10

Exceptional

14 Jul 2026

Leland

The room was very clean and comfortable.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

raymond

This is a Hyatt Vacation Club property with on-site sales force. So, the property was immaculate, the amenities functional, and the room in perfect shape! We had a large one bedroom - with separate open concept kitchen/living/dining room. The bathroom was very large, with separate shower and very large tub. There was also an outdoor patio facing the red rock mountains. Get the second floor if possible for the best view and assured quiet. Property is adjacent to a small mall with eat-in/take-out restaurant. This Hyatt is centrally located and within five minutes walk of pink jeep tour offices and other amenities (shops and restaurants). It is an 8 minute walk to Tlaquepaque. Parking was included.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Thelma

This was a lovely place. The people was extremely friendly and welcoming!

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Robert

Loved our stay! Can’t wait to come back

Family_with_children

8/10

Excellent

11 Jul 2026

Bruno F

Awesome. Great location and amenities but just a little dated. Very clean though!

Partner

8/10

Excellent

11 Jul 2026

Ryan

You cant go wrong with the views. Simply breathtaking in every direction.

Family_with_children

10/10

Exceptional

11 Jul 2026

Sheryl

We were very happy staying at the Hyatt Vacation club pinion point! The villa had everything we needed and the staff was terrific! The rooms were a little dark inside, but we didn't spend much time in it during the day. Great location too.

Friends_and_family Family

4/10

Poor

11 Jul 2026

Marilyn

For the price plus the hotel fee, not worth it. Staff esp check out staff was less than polite. Amenities not good. Lacking amenities.

Location was great, which is the reason I picked this Hyatt location.

Partner

10/10

Exceptional

10 Jul 2026

James

Fantastic property in the heart of Sedona. A ton of shops on site and easily walkable. We stayed in a one bedroom and it was awesome. Jetted tub, great shower, fireplace, private porch! Loved every bit of it and will be back next time.

Partner

10/10

Exceptional

08 Jul 2026

Anahi

Such a beautiful place to stay! Was a bit confusing at the beginning, didnt know how to get to our room, also getting to the pool was a challenge from our room. We had to kinda figure it out. Other than that it was lovely.

Family_with_children

10/10

Exceptional

08 Jul 2026

Yasuhiro

I had a great experience! Thank you!

Family_with_children

10/10

Exceptional

06 Jul 2026

Wendy

Room was like a small apartment and tastefully decorated. Fitness room was immense and your view was tremendous - looking at the beauty of Sedona through the huge windows. Will definitely stay there again.

Partner

10/10

Exceptional

06 Jul 2026

Bruce

The one bedroom was very spacious, with full kitchen and washer and dryer. Perfectly big enough for 4 adults. The facility is located in a very good location within easy walking distance of all of uptown. The facility is really big, so your view could be non-existent if you have an interior balcony facing the pool, excellent if you have a second floor room facing the range overlooking Sedona, or in the middle if you are in a peripheral area. Our view out of the living room was OK and a bit off to the west. But if you went out onto the balcony (second floor), you had a great view of the main range overlooking Sedona. We were not in the main complex near the pool, but in a side area above the post office that required walking up and down a big flight of stairs to get to parking or the pool. This was not so bad because it was very quiet and no one else was nearby most of the time. Overall this was great value, spacious, and better than the other available options.

Friends_and_family Family

4/10

Poor

06 Jul 2026

christina

The property has very limited amenities, with only a small pool. There are no restaurants or room service, as the hotel primarily operates as a timeshare resort. Upon check-in, we were subjected to a fairly aggressive timeshare sales pitch.

During our stay, a nearby wildfire caused heavy smoke in the area. My daughter's nose began bleeding, our eyes were burning from the smoke, and we no longer felt it was safe to stay. Despite these circumstances, I had to fight extensively to receive a refund for the unused nights of our reservation.

Family_with_children

10/10

Exceptional

04 Jul 2026

Susan

The location was absolutely perfect! The views from the pool and parking lots were beautiful. Unfortunately, we didn’t have a view from our room. The room was clean and spacious! The front desk did forget to call me when the room was ready, so that was a bummer because we drove 7 hours earlier and then drove around the town waiting for the call. We returned at 4:30 and got our room.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Olivia

.

Family

8/10

Excellent

02 Jul 2026

Ruth

Booked 3 rooms for my families and rooms on Expedia said connecting rooms. We were not connected to each other and only found out during g check in. I had to request to be close to each other and still not as close .
Check in was not as smooth as my usual check ins. The

Family

10/10

Exceptional

01 Jul 2026

Priscilla

Probably one of the top locations if you want to see a lot of Sedona from your hotel

10/10

Exceptional

01 Jul 2026

Michele

We had an amazing stay at Hyatt Pinion Pointe. The pool overlooks the red rocks. We rented 2 one bedroom villas. The location of our rooms was furthest from the pool, but the walk was only about 4 minutes. Our rooms were clean. We asked for extra towels and a blanket for the sleeper sofa and they were promptly delivered. The room had everything we needed for making breakfast each day. We enjoyed the fire pit on several evenings. It was a great stay. I love the proximity to the shops.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Jeff

Generally a good place. however the hot tub in suite was gross. After turning it on, there were black things coming out of the nozzles.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Melissa

Didn’t realize they were timeshares and felt pushy to get us to buy in. Wouldn’t stay there again although it was a beautiful facility.

Partner

10/10

Exceptional

29 Jun 2026

Linda

First time in Sedona — was lovely. View was spectacular, room was clean and nicely done. Will stay again.

Partner

10/10

Exceptional

29 Jun 2026

William

Had a great time at the Hyatt Vacation Club. It is a great location right where Uptown Sedona starts which provides an easy walk to lots of near by amenities like Pink Jeep Tours, Cowboy Club, The Vault, and the restaurants on site for coffee, and Wildflower for a good meal. The wife and kids enjoyed the pool as well. It has a great view of the red rocks and plenty of chairs to go around. The room was nice with a small kitchen, fireplace, jacuzzi tub and a little deck. Did not have a view of anything from our room (812) but it was overall a nice room.

Family_with_children

10/10

Exceptional

28 Jun 2026

Sky

The staff

Family_with_children

8/10

Excellent

28 Jun 2026

Cynthia

The resort and rooms were very clean and all staff accommodating. I had four villas and my family truly enjoyed them.
I did not expect to be bothered with constant calls to attend a seminar on the vacation club time share they were trying to sell me. I don’t want and will not purchase any timeshare properties and expect to have them accept NO the first time.
Otherwise our stay was great.

Family_with_children

10/10

Exceptional

27 Jun 2026

Jason

Pool heated outdoor great for kids

8/10

Excellent

25 Jun 2026

Kimberly

My only complaint will be. We asked the front desk and the concierge if there were any stores or restaurants on the property and they said no and it was 🤔🤔🤔 but all in all everything was great

Family

10/10

Exceptional

23 Jun 2026

Ruel

Didn’t have any issues at all.

Family

8/10

Excellent

22 Jun 2026

Nathaniel

A little dated but friendly, helpful staff. Big rooms. Pool area was nice.

Friends

8/10

Excellent

21 Jun 2026

Eugene

Hot tub broken
Gym nice
Only one treadmill worked correctly

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Blaire

Loved this stay! Thank you, Hyatt!

10/10

Exceptional

20 Jun 2026

Gaetan

Perfect for our family of four, and convenient location.

Family_with_children

10/10

Exceptional

20 Jun 2026

Winnie

The property was clean and the grounds well maintained. I would definitely stay there again.

Self

10/10

Exceptional

20 Jun 2026

Samantha

We enjoyed the pool & the views! The staff was very friendly & helpful. Everything was very walkable & close to shops & restaurants. Our bed was very comfortable. We loved our room too! We hope to return soon.

Partner

8/10

Excellent

20 Jun 2026

Jose

The property was ok, the staff was helpful and informative. But there is some information to know before book into a vacation club resort. Cleaning and bedding is not part of a daily activity so don’t expect any of these services while you stay there, no breakfast service and be aware of “resort fees” that probably I skipped on the details before clicking book

Partner

10/10

Exceptional

16 Jun 2026

KOICHI

Clean room, pool and gym. Calm environment.

Family

6/10

Pleasant

14 Jun 2026

Bryan

The rooms are great and very clean and comfortable. The problem is that the amount of children that are at the property is ridiculous the entire pool is just filled with kids screaming and jumping in the pool and if you want to get in the jacuzzi get in line the kids are in and out jumping between the pool and jacuzzi. There is no relaxing for adults at all and believe me I don’t mind having kids around but these parents just let them go crazy.

Partner

10/10

Exceptional

14 Jun 2026

Ben

This was a great stay! Really nice pool with beautiful views. In a great location too!

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Jeffrey

Room was clean and as advertised. Not a lot of natural light due to overhang on the patio would be only complaint. There is no food or drink that I am aware of on the property which I always prefer, but there is this shopping strip that has a breakfast place and a pretty good restaurant - The Vault-we went for dinner all 5 minute walk.

Partner

10/10

Exceptional

12 Jun 2026

Adriano

This place is a gem. Everyone was incredibly helpful.

Family_with_children

8/10

Excellent

11 Jun 2026

Jeffrey

The stay was lively. The studio was a
Little noisy. The divider door should have a door sweep on the bottom to help block the normal sounds and conversation from next door. Not a big deal. The room was well appointed and a kitchenette which served me well. Everything to see in Sedona was very easy to reach. Close to many stores and eateries, especially if you are driving.

Self

10/10

Exceptional

09 Jun 2026

Isabel

Great location, spacious accommodations, clean, and friendly staff.

8/10

Excellent

06 Jun 2026

Seth

Conrad was extremely professional and took his job of safety and security to the next level. Very personable. Hot tub was broke and steam room didn’t work. Awesome property otherwise.

Friends

10/10

Exceptional

05 Jun 2026

Marilynn

It was perfect

Partner

10/10

Exceptional

04 Jun 2026

Kimberly Williams

One working hot tub, but jets not functioning so not ideal. Lovely property! Stunning views but not for folks with mobility issues as a result.

Family

10/10

Exceptional

31 May 2026

benoit

.

Partner

8/10

Excellent

30 May 2026

KWANGGEUN

All good and I recommend this hotel

Friends_and_family Family

10/10

Exceptional

28 May 2026

Shawn

it was a well run and clean facility in a great location

Friends

10/10

Exceptional

25 May 2026

Roger

Every thing was great. Great stay. Clean room. Parking was shared with restaurants and shops. The had a security person out in golf cart who really helped.

Partner

8/10

Excellent

23 May 2026

Curtis

We had a lovely stay. The place is perfectly located on the edge of Uptown Sedona. The shops were nice, but, of course, overpriced. The steakhouse next to reception was delicious. Wish there was some sort of general store on the property to buy beer or snacks would have been nice. All they offer is a paltry pair of soda and snack vending machines.

Partner

10/10

Exceptional

22 May 2026

Matthew

Very clean facility

Partner

10/10

Exceptional

22 May 2026

Keith

Hdjej

Partner

10/10

Exceptional

19 May 2026

Natalie

Clean

8/10

Excellent

18 May 2026

Kristin

The front desk person, Kerrie was very rude, unhelpful and told us that our room had “a view of the red rocks.” Our view was a wall of another condo. She was rude on arrival and on departure. Left a very bad impression in my husband and I.

Partner

10/10

Exceptional

17 May 2026

Maricela

Loved the property , central to all hikes , restaursnts are walkable, besutiful room and pool views, thank you for existing

Friends

8/10

Excellent

17 May 2026

Henry

Was expecting a view but our villa was dark and had absolutely no view.

Partner

10/10

Exceptional

17 May 2026

Chris

Staff were very helpful
Close to shops and restaurants

Friends_and_family Family

8/10

Excellent

11 May 2026

Kirsten

The rooms were very clean, large and had a nicely set up kitchenette. The location was absolutely perfect. In the parking was good. We were pretty far from the pool, but once we found it, we were good. They only clean rooms every other day and honestly, they just replaced the towels and made up the bed. There wasn’t any vacuuming or anything like that. Which for us that was just fine. Just an observation for anyone using this hotel.

Friends

10/10

Exceptional

07 May 2026

Jason

Great stay. View from the pool is amazing.

10/10

Exceptional

05 May 2026

Julia

I loved the villa and not having to go through the hotel lobby to enjoy our stay. We enjoyed our kitchen, patio, fireplace and jacuzzi tub. We will be back within the year!

Partner

10/10

Exceptional

02 May 2026

Ralph

Very disappointed for the price I payed for the place.
Ive stayed at a lot of time share properties which this one was and I will not be coming back. Let's start with a dead cockroach in the closet. How does this happen? was the room even cleaned before I got it? Ill never know. Then I took a shower with hardly any hot water. had to move the handle over and over again and still would not work. The charging station in the main bedroom did not work at all. Then the air conditioner in the main bedroom was not cooling th room so we turned the fan on which was so loud we didn't get any sleep, I reported all this to the employee at the front desk and seemed like she didn't even care, in one ear out the other. that's impression I got. This property is not worth the price to stay in.

Family_with_children

6/10

Pleasant

02 May 2026

Jerome

Rooms were dated. The sliding door to the balcony needed the Jaws of Life to open it. The bedroom door to the balcony had a wood separation and you could look through the door. Room service was nonexistent and when we wanted 2 towels and 4 washcloths...4 towel and 4 hand towels. Parking was at a minimum. We got to park one night in front of our room. Trash pickup was not daily and the room next to us had trash sitting for 3 days. Checking in was easy. Then you got a card to give to some dude sitting off the left for a \"free map\" and the Time Share BS. I said no 3x. He said it isn't like waterboarding....yes it is. I was waterboarded as a aircrew member with the AF. High pressure BS at my age. No means no. The location is really in a good spot which is why we stayed there and Hyatt is top tier. Just minor slips and yes, we would stay there again. Oh, the donuts set out one morning had SALT instead of sugar coating. NOT Hyatt's fault but pretty funny. We got punked but nobody got bent out of shape. Staff handled the issue well.

Self

10/10

Exceptional

28 Apr 2026

Alisha Rene

Huge room, perfect location, amazing pool / grounds - exceeded my expectations.

Friends

10/10

Exceptional

27 Apr 2026

Elizabeth

Hot tub out of order

10/10

Exceptional

24 Apr 2026

Peter

Great location, large rooms

4/10

Poor

24 Apr 2026

Sandy

Had to park 3 blocks away at times and I was in n crutches. Also there were stairs everywhere with no elevators.

Lastly the unit we got faces a staircase

10/10

Exceptional

21 Apr 2026

Alexis

I really enjoyed my stay here! The views are amazing and the staff was really friendly. The room was comfortable and clean. Free parking was a plus, and I felt central to all the major sites. Walkable to Uptown shops and Tlaquepaque. I like that they have daily activities you can participate in. Enjoyed the S’mores kits for $5 at the activity center and the bonfires. Loved sitting at the pool surrounded by the views after morning hikes. Navigating the resort took a little time, but I would definitely stay here again!

Family

10/10

Exceptional

19 Apr 2026

Greg

Everything was great. The weather was amazing. The property was nice. The pool was beautiful in the very top where you can see the mountains all around. It is a perfect location because you have the downtown right there you can just walk. We went to restaurants nearby, even though we had a vehicle. This is my first time staying at this Hyatt and I would recommend it.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Amanda

I secured the room on the less expensive end, and for what I paid it was great. The staff were accommodating and the location was convenient. One hot tub wasn’t working during our stay. The pool was heated to a pleasant temperature.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Amy

Location was great. King suite was huge! It would have been perfect other than the shower was so cold. It was a burst of hot for maybe 2 minutes and then went cold. It pretty much ruined the experience. You had to wait for it to get warm enough, jump in, then rush out. I wasn’t able to wash myself and my face with hot water. I had to wash my hair from outside the shower.

Partner

10/10

Exceptional

18 Apr 2026

Antoine

Nice, clean, confortable rooms. The noise coming from the room above was in our case annoying

8/10

Excellent

18 Apr 2026

cameron

Great sunset views at the pool, spacious room, loved the balcony views from room. The website makes dining appear like it is right on the property but it’s actually a decent walk to get to. More stairs than expected for elderly parents and no elevators to rooms.

Family_with_children

10/10

Exceptional

16 Apr 2026

Sally

Lovely apartment, in a good location with beautiful views. Nice pool and hit tubs. Just needed a pool bar if some sort to be perfect!

Friends

10/10

Exceptional

14 Apr 2026

Sharon

Perfect spot right in the middle of everything

6/10

Pleasant

14 Apr 2026

michael

We experienced 3am morning noise from garbage trucks near the highway side. It seems the restaurants and businesses can be serviced at this time w/o any repercussions

Disappointing

10/10

Exceptional

13 Apr 2026

Armando

Great place to visit

Family_with_children