Name: Baby Quail Inn
Address: 50 Willow Way, Sedona, 86336, US

10/10

Exceptional

05 Aug 2026

Herlinda

Clean

Partner

8/10

Excellent

01 Aug 2026

Dawn

Check in was a kiosk with video interaction with a person. The small ofc check in area was hot, maybe 90 degrees. It took 30 or so minutes to check in as much needed to be repeated due to language barrier. Once in room, it was quaint and clean. However there was a broken shelf next to the bed that needed to be repaired even before we arrived. There was only one face towel & one wash cloth. Cooling system was great. Jaccuz was pleasant with towels. Bedding seemed clean. Nice robes in the closet. Quiet pleasant place.

10/10

Exceptional

19 Jul 2026

Fei

I had a great sleep at this cozy and quiet hotel. Easy check-in over the on-site kiosk. The room is very clean. Enjoyed the stay!

4/10

Poor

06 Jul 2026

Ludivina

The room smells weird. Old buildings.but it was the cheapest. I think they give me what I pay for it.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

LaTonya

Baby Quail is small and qaint

10/10

Exceptional

25 Jun 2026

Geraldine

I will return

10/10

Exceptional

20 Jun 2026

Anthony

Nice quiet place to stay.

Partner

4/10

Poor

16 Jun 2026

Stephen

Check in experience was terrible. Very impersonal off site video at a precisely scheduled time with other guests crowded in a small space, everyone was complaining! Not a good experience at all.

Partner

10/10

Exceptional

14 Jun 2026

maria

Room was clean, and we did not need assistance from the staff so we never crossed paths with any hotel employees . Check in and check out were different from what we are used to but they were very easy.Parking on site was very convenient, and the location was perfect 👌.

Partner

8/10

Excellent

26 May 2026

Adriana

It’s a good place but need some ma

8/10

Excellent

24 May 2026

Michelle

Basic needs met and very quiet.

8/10

Excellent

20 May 2026

Quenise

I really enjoyed coming to this hotel as it was very well needed for where we are at. The price is very good and I love the amenities. ***The only thing I would say is that the property needs to be a little cleaned up outside and also the carpet needs replaced maybe hard flooring so it doesn't get messed up.*** But other than that it was amazing.

Partner

6/10

Pleasant

20 May 2026

LESLEY

We enjoyed the outdoor space to watch the sunset and sip our cocktails. The room was small, but worked out for us.

Partner

2/10

Poor

19 May 2026

Cathy

Parking was ok
They dont have a real person at the desk, it is a computer screen with person on the screen
The pictures showed a hot tub and pool area
But when we got there , no pool

Partner

10/10

Exceptional

16 May 2026

LaTonya

Leo was a great help with check in. ⭐⭐⭐⭐⭐

8/10

Excellent

07 May 2026

Paul

The microwave could not be opened.

Self

8/10

Excellent

30 Apr 2026

Jean-jacques

It was adequate for the price in sedona.
Close to stores and things to do.
The concierge desk is unusual but they get you to your room..

Friends

2/10

Poor

20 Apr 2026

Julianne

There were baby cockroaches on the bathroom walls, sleeping area, table and by the fridge of our unit. If there are babies, the infestation is pretty severe and longstanding. We stayed here a few years ago and it was great. Before the virtual desk attendant and bug problems, but seems like it hasn’t been as well maintained since.

Partner

2/10

Poor

19 Apr 2026

Koreen

Warning. We will not be returning. Bring your own toilet paper, Kleenex tissues, toiletries, etc. The virtual receptionist was a joke. We could not understand most of the words because the connection was broken and choppy. And it was very obvious they were taking care of several other customers at the same time because their eyes were on multiple other screens. Which also made it take much longer to accomplish the check-in process. Housekeeping was supposed to come each day, but when I called and asked management, they had no answer or explanation except that the housekeeper couldn’t get in the room. Really??? Also, we were locked out of our room by 9 AM on the day of checkout.

Partner

6/10

Pleasant

06 Apr 2026

Patricia

Was a quiet place no staff really video check in hot tub not hot are could of been cleaned up more but was tidy location was good

2/10

Poor

05 Apr 2026

Mike

This place has small rooms, is not clean. Hot tub was not hot, yes it went on but no hot water. Small child was doing laps around the hotel like an elephant @ 6:00 AM.

Shower curtain had a stain, headboard had a stain. The toilet seat is cushioned (yuk) circa 1980's. Would not recommend or stay here ever again, The price was not cheap either considering all of the above.

Partner

6/10

Pleasant

02 Apr 2026

Nenad

The room is ok for sleeping and the shower works. But the whole condition of the room is just lets say old. Its a good pitstop but the sleep quality depends on your neighbours for me it was very bad because the wals and floors were very thin . So you could hear every single movment and every single word of the street and neighbours.

Friends

8/10

Excellent

31 Mar 2026

Becky

The location is great, and the room was decent. The check-in process with the virtual agent was annoying and weird. There was limited housekeeping. For the price and location, this is a good place to stay.

6/10

Pleasant

31 Mar 2026

Nicole

There was a computer to check in with a person probably in India helping us. There was no way to ask for additional things needed during our stay (more coffee, cups, shampoo) and the “hot tub” was more of a Luke warm tub and no towels for it and again, with no one working there, no way to ask for more towels

Partner

4/10

Poor

30 Mar 2026

Jamaica

The room was clean but outdated. The hot tub was not hot. The bed was so squishy it nearly swallowed me whole. Don’t expect much if staying here.

Self

6/10

Pleasant

22 Mar 2026

Jacquelyn

Cockroaches in the bathroom and the spa didn’t get hot at all. Heater worked in the room.

Family

2/10

Poor

21 Mar 2026

Casie

Over priced, terrible bed and nothing special to speak of besides location.

Partner

4/10

Poor

19 Mar 2026

Dan

Hot tub was not warm, video check in didnt work well, photos pre check in looked way better than once there. Bed was heavily used and tipped to the center, no got water for shower or sink.

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Leigh

The locality was nice - right in town but hidden. The room is very cramped and furnishing are somewhat in disrepair. There is no person at the local and the Kiosks was very difficult to understand what the virtual/Zoom person was saying.

Partner

8/10

Excellent

11 Mar 2026

Mirella

Easy check in. Conveniently close to everything.
Shower handle broken was the only complaint. But we managed.
PS I checked and jacuzzi water still not hot 😉 no intentions to use it though.

Partner

8/10

Excellent

11 Mar 2026

Eric

Baby Quail is a good hotel at a good value. it look like a small two story apartment building. Rooms are clean and nice. Nothing fancy, but good.

pros: great location in central Sedona, near grocery stores, shops, etc.

cons: the bed was awful, so soft in the middle that my wife and I ended up in the middle no matter what we did.

other: check-in is on a machine about the size of a small stand-alone ATM. You talk to a remote agent who gets you logged in, gives you the room key-pad code to get in the door the persons' English was poor, so I had to ask him to repeat every sentence over and over to understand. So there is no manager or clerk on site. We didn't need anything, so it worked out. And apparently housekeeping is available thru the remote person via the computer in the office.

Partner

2/10

Poor

08 Mar 2026

Tyler

The biggest benefit to this motel is it's proximity to all the hiking and downtown area. Beyond that, the room smelled strongly of bleach and cleaning supplies, the window in the bathroom wouldn't close, the bathroom wasn't ventilated, the only chair in the room was broken you the point it was dangerous to sit on, and the whole building is in need of repair. There is rust everywhere, on the stairs, the curtain rods, the doors, and many worn holes in the baseboards/walls.

Even the hot tub was tepid at best. It's affordable, but that's about it.

Partner

6/10

Pleasant

05 Mar 2026

Karen

They strive for okay and achieve that goal. Okay for a place to rest after a busy day but nothing above average. Great location.

Partner

8/10

Excellent

03 Mar 2026

Richard

Pleasant. Digital check in which is ... meh.

Self

2/10

Poor

01 Mar 2026

Sara

I did not read the ratings, but seemed a lot nicer online. When my husband and I came to see about checking in, I went to the office as stated to check in via kiosk. The office had a very strong odor and when I got a hold of the host on kiosk, he basically just said check in was not till 3. There did not appear to be many folks at this hotel, we were there at 2:40. Felt it was a bit rude, and like I was dismissed. We ended up lost in the 140 for the room and booked at another hotel. Very disappointing.

Partner

6/10

Pleasant

28 Feb 2026

Kersten

Location amazing. Hot tub functional, good jets but could be hotter. Worst part was the bed… my wife and I kept rolling into each other all night, not comfortable and had to keep pulling the fitted sheet tight all night long.

Friends_and_family Family

4/10

Poor

25 Feb 2026

MICHAEL

Check in. A video kiosk didn’t go well the guy verge on the rude. Keyless entry with a 10 fidget code almost impossible to deal with

All in all not a good experience

Friends_and_family Friends

4/10

Poor

15 Feb 2026

John

Check in was weird. It was like a zoom call to India. No staff on site. Not as nice as the pictures. Towel rack broken. Paint peeling off the walls. No security locks on doors or windows. Not worth the $200 a night that I paid.

Partner

10/10

Exceptional

14 Feb 2026

Logan

Overall good for a night

Leisure Family

10/10

Exceptional

10 Feb 2026

Marina

Good

8/10

Excellent

24 Jan 2026

Edwina

The room appeared to be clean. All appliances worked as expected.
The check in process was a bit weird.

Leisure Family

4/10

Poor

23 Jan 2026

Alyssa

Nice for a quick stay. Virtual check-in wasn’t the greatest as they were having problems with the system. Rooms are outdated and could be cleaner. Also got locked out of our room at 10:15 when checkout was 11.

8/10

Excellent

14 Jan 2026

Mike

Parking was friendly well lit at night and hot tub was nice and warm although we never used but dipped hands in.

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Paul

Parking was easy, climate control was great, tv was minorly awkward placement with wires showing. The check in process was different with a video person. It wasn't a problem, just different.

Self

6/10

Pleasant

03 Jan 2026

Anouk

Parking is clean. Area accessible for near areas

4/10

Poor

02 Jan 2026

Jenniffer

The check-in process was terrible; it was done through a screen via a video call with a man in India, and it was hard to understand him because of his accent

6/10

Pleasant

02 Jan 2026

Geoffrey

Despite multiple broken, shoddy fixtures and only one coffee cup, the bed was comfortable, the place was relatively quiet and clean. The odd contactless check-in was awkward and took too long. The price is right.

Leisure Family

4/10

Poor

29 Dec 2025

Brittany

We paid premium to stay here...be ready to use their virtual assistant on camera

6/10

Pleasant

20 Dec 2025

John

Checking in was a little odd. I've never checked into a motel before via a computer/video screen. It worked, but just weird. The room had a strong smell of disinfectant which was not pleasant, but you get used to it. Okay, room for a few hours of sleep and a shower. BTW, the shower pressure is the best thing about the room.

Leisure Self

8/10

Excellent

15 Dec 2025

Jannah Kim

Parking was easy and the place was close to the stores and downtown sedona
my only issue was in the bathroom like essentials they only provided one toilet paper and the soap do not smell good and the shampoo is not it
the smell from the drawers in the bathroom is not really ok but the bed and tv was amazing they have microwave and ref we slept good and the room was clean you get what you paid for honestly all i want was a different soap tbh lol ac works and everything and this location is close to every thing if ur planning to stay in sedona and explore

Business_and_leisure Partner

8/10

Excellent

14 Dec 2025

Lexi

The check in process was easy just odd with the contactless, had to ask Peter who was checking us in to repeat himself a couple of times. He was nice friendly

Leisure Partner

8/10

Excellent

11 Dec 2025

Nicole

This inn has a great price and a great location but it is one of those ‘you get what you pay for’ type stays. The virtual check in is different but efficient. I was not satisfied with the first room I was assigned, my request for a change was accommodated. Two of the rooms in this property have doors adjoining them to staff only/laundry quarters. The odd thing is that the adjoining door can be dead bolted from the guest side, but it has a keyed entrance from the staff side - effectively offering anyone with a key the ability to enter the guest room. Most properties with adjoining rooms have a deadbolt for the guest side with no way to unlock from the adjoining side. The rooms are clean but the overwhelming cleaning product smell is ultimately why I will opt for a different hotel on my next visit.

Leisure Self

4/10

Poor

08 Dec 2025

Makenna

Room was gross. We switched to another one which was barely any better. Lots of bugs in both rooms. The “staff” at the front desk is a huge iPad on the wall talking to dudes in India, which had a delay over the response time back and forth.

Leisure Family

10/10

Exceptional

02 Dec 2025

Betty

Clean room and bed was comfortable but the hot tub was not working. We actually booked this place for the hottub. Price was great.

Partner

10/10

Exceptional

30 Nov 2025

Fanny

Clean, quiet, comfortable.

Leisure Family

4/10

Poor

28 Nov 2025

Ted

Shabby uncomfortable room, broken furniture plywood end table, no soap had to buy my own. Hated the kiosk check in, will never go back. feloutsourced.couldnunden?

6/10

Pleasant

26 Nov 2025

Kazuhiro

Online kiosk was too slow and difficult to hear.

Leisure Partner

4/10

Poor

18 Nov 2025

richard

check in was speaking to a screen, no human contact. Chair in room was completely dysfunctional. Chest high showers. And I was falsely accused of smoking in the room when I absolutely did not.

Leisure Self

8/10

Excellent

16 Nov 2025

Jason

The location is great. The room was clean. It was odd that there was no staff. There also was no hand or shower soap. Fortunately the Whole Foods across the road had what I needed. The property is good, not great.

Friends_and_family Family

2/10

Poor

15 Nov 2025

swetha

I have asked them a toothpaste and toothbrush . I think these are the must haves of an amenities. When I pay 150$ I expect them

Leisure Self

4/10

Poor

15 Nov 2025

Laurie

Check in via kiosk - not a fan of that ! - parking is horrible

Business_and_leisure Family

8/10

Excellent

11 Nov 2025

Carol

Check in was a terrible experience.

8/10

Excellent

10 Nov 2025

Oaklie

The room was clean, although no hand soap and minimal towels were provided. The room was obviously on the older side, but very well kept. We had a nice stay.

Friends_and_family Friends

4/10

Poor

06 Nov 2025

Betty

Parking was ok, but nothing was secured.

Leisure Friends

10/10

Exceptional

06 Nov 2025

Joulienne

Cozy and affordable!
Very convenient and peaceful!

Business_and_leisure Family

2/10

Poor

04 Nov 2025

Kimberlee

The room was super small, the bed was awful and the room smelled so bad i couldnt breathe
It was like they had soaked the whole room in air freshener. I also was the ONLY person there and had the worst gut feeling for my safety. I actually left and went to another hotel. The check in process with a kiosk was awkward and uncomfortable. The whole building needs to be torn down and started over.

Leisure Self

2/10

Poor

02 Nov 2025

Sara

Parking was easy and self-check in was easy as well. Unfortunately within 45 mins of checking in, we discovered roaches in our room and vacated immediately to stay elsewhere.

Business

2/10

Poor

02 Nov 2025

David

We did not even stay. The room wreaked of cleaning agents making it difficult to breath. I would not put my bare feet in the shower, the toilet looked like it was stuck to the floor with 10 year old used chewing gum. My wife refused to stay there so we left and drove home 2+ hours after having dinner. This place is a dump. I asked for a refund but was told no There was no one there for checkin, it took me 10 minutes to get a room code from some remote agent that I had to call twice. What a joke. If I were hotels.com I would not even offer this property in search results.

Partner

6/10

Pleasant

31 Oct 2025

Jennifer

Mattress was terrible. In desperate need of replacing. We both ended up rolling into the middle. Check in was really weird. I kept getting messages about setting check in ahead of arrival but when I called for clarification was told that the office was staffed. It was a remote worker kiosk which was fine but it added some stress prior to arrival.

The rest of the stay/room was fine. We booked this budget inn for a quick place to sleep. We only stayed the 1 night.

Leisure Partner

8/10

Excellent

30 Oct 2025

Lea

Room was clean and comfortable. Only complaint is the water pressure and temperature wasn't consistent! It got cold, then dribbled. Came back fairly quickly but was a challenge to get in my shower!

Leisure Partner

8/10

Excellent

29 Oct 2025

Jeb

Check in was slightly awkward. Hot tub was out of order. Otherwise cute and cozy for the price

Partner

10/10

Exceptional

27 Oct 2025

Lynn

Efficient contactless check in was first time experience and it went smoothly.
Ample parking and convenient location set back from State Route and traffic .

Self

4/10

Poor

26 Oct 2025

Hannah

“Contactless checkin” was not very smooth. I was trying to talk to the “staff” on the screen but they were clearly talking and laughing with someone else for a while as I struggled to scan my ID with no guidance. Extremely strong smell of Lysol walking in, had to open windows for the whole night to get rid of smell. The headboard was broken upon walking in (leaving a noticeable mark on the wall and leaving the headboard unattached and able to fall on our heads), and there were multiple bugs in the room. Great location but that’s literally it.

Leisure Partner

2/10

Poor

24 Oct 2025

Rosa

Very old, musty, one chair, bed uncomfortable, chemical rug smell. Frontdesk is video kiosk; speaker sound poor. Had to repeat questions and asked to repeat answers. Drive to Village of Oak Creek.

2/10

Poor

19 Oct 2025

Juan

This place is ran from people over seas! Don’t support this business regardless of the price! This e sad that we didn’t know till we got there! I would spend 3-4 times more than support this foreign company ran company! DO NOT SUPPORT THIS PLACE! USA! This place is trash!

Partner

8/10

Excellent

16 Oct 2025

Amanda

Came here on a last min trip solo, was just what I needed. Partially picked it because it had a microwave/fridge situation, and i came to Sedona to chill and hike so this was perfect. Didn’t mind the virtual check in because I sometimes arrive late. Parking lot is tight but always had a spot.
Ice machine had nugget ice and this was a nice lil perk for me.

Across main road from groceries, gas, etc and right next to some restaurants. Easy to get to/from all of Sedona. Would consider staying again.

Self

6/10

Pleasant

15 Oct 2025

Adrian

Was in a rundown area. Did not feel safe. Did not stay, just ate the cost.

Business

2/10

Poor

15 Oct 2025

Parisse

It was startling to find

Self

8/10

Excellent

11 Oct 2025

Jorge

Remodel needed in near future

Leisure Partner

4/10

Poor

10 Oct 2025

Maria

Very tiny room and beds.

Leisure Family_with_children

2/10

Poor

08 Oct 2025

john

too expexsive for what you get. some guy on a computer screen in a foriegn country checks you in.

8/10

Excellent

07 Oct 2025

David

Nice Stay

Quaint hotel. Two floors. No elevator. One block from a wonderful Whole Foods with great Buffet. Great value for the $$$. Odd electronic checkin.... which worked fine, but was a first for me. And SEDONA is AWESOME.

Partner

8/10

Excellent

07 Oct 2025

Cynthia

Check in process was difficult. I was first told to call the property for a code to access room since there was no onsite staff but when I called, I was assured their was onsite staff. It was a kiosk with a TV with someone from India who was difficult to understand. It took a long time to understand what he needed us to do. This hotel is budget and meets expectations with cleanliness and comfort. We didn't expect the Ritz. The walls are a bit thin so you can hear your neighbor snore. Overall, we were comfortable and had what we needed.

Leisure Friends

8/10

Excellent

03 Oct 2025

Amanda

Solo traveler safe (i felt like it was), right near grocery, food, gas, etc.
Sedona is small enough that most places are “walking” or close distance enough to navigate around easily by car.

Picked this place for last min price but a plus that a fridge/coffeemaker/microwave situation was included. This is massively helpful
On roadtrips.

The virtual agent might seem odd for some but I found it easy and i checked in in under 5 mins and i appreciate late night/24 hr help because i got in late.

Would consider again.

Self

6/10

Pleasant

02 Oct 2025

Christine

Location is everything here. The property itself is super run-down and falling apart. Loose carpet, old saggy mattress, loose toilet, toilet paper holder fell off the wall, ice maker never had ice. But if you don't care about that stuff you'll be thrilled with the location and you really can't beat the price!

Leisure Partner

6/10

Pleasant

02 Oct 2025

Bonnie

This hotel says it has a 24 hour front desk.... it is virtual and worthless. Ice machine broken with no help to get fixed even when requested twice, spa closed even though it was serviced, one robe in room when it was booked for two. Very disappointing.

4/10

Poor

27 Sep 2025

olga

Positives: Great location in the heart of West Sedona. Room comes with a clean bed, microwave, smart tv is a plus.
The Inn itself is outdated with broken equipment, like leaky shower head, rusty handles, broken towel holder. Jacuzzi has shot down by city inspector. There is a sitting area with some tables and chairs but that’s about it.
Cleaning staff was polite and accommodating also the remote “front desk” person.
Suggestion, don’t pay more than $80 bucks per night. Def not going back again.

Leisure

10/10

Exceptional

27 Sep 2025

Allison

Very comfortable

Leisure Partner

10/10

Exceptional

23 Sep 2025

Doug

Great place if your looking for a quick and easy place to stay. Nothing fancy, but definitely clean, convenient and inviting.

Leisure Self

8/10

Excellent

21 Sep 2025

Darlene

Needs some updates but everything was very clean and comfortable. Overwhelming smell of disinfectant cleaner that lingered the entire time.

Business_and_leisure Friends

4/10

Poor

18 Sep 2025

Tessa

Checking in with the kiosk was horrible. The place was clean but the experience with the virtual check in was enough to keep us away.

Leisure Partner

8/10

Excellent

16 Sep 2025

Q

Very safe place to stay and we loved how you have a front desk kiosk. That was really cool and innovative but hotel its self needs a little update and deep clean. Thank you for your service and helping on this journey of faith. God bless you and have a great day.

Partner

10/10

Exceptional

15 Sep 2025

Zack

Great bang for you buck

If you’re looking to trim some fat in your budget and still be comfortable, I suggest this place. Sedona can be a bit pricey, so I really appreciate have options like this!
We flew into Sedona in a C-172, so its distance from the airport was much appreciated.

Friends_and_family Friends

10/10

Exceptional

06 Sep 2025

Rudy

Very comforting

10/10

Exceptional

05 Sep 2025

Nevaeh

great

Leisure Partner

8/10

Excellent

29 Aug 2025

William

Baby quail

Good hotel for the price

Self

4/10

Poor

25 Aug 2025

Jessica

The hotel was fine. I would say it was average except our room, which was number one, had an overwhelming chemical smell. When I woke up on the second morning, my eye was swollen shut due to an allergic reaction to the harsh chemicals used to clean the room. I have a sensitivity to chemicals, and this most likely wouldn't affect most people, and it did not have an impact on the person I was traveling with, other than being unpleasant. That being said, I did have a $300 emergency room bill as a result. The reaction was so bad that I had to have a shot of steroids to reverse the reaction, as my entire face began to swell.

Leisure Family

10/10

Exceptional

22 Aug 2025

Isaac

Very down to earth place. I hope to continue booking there as long as they allow it

Business Self

10/10

Exceptional

18 Aug 2025

NEIL

Clean