Courtyard By Marriott

6/10

Pleasant

25 Jun 2026

Elsie

It was okay, steph is okinaw. Everything was very expensive.
I would not be coming again.

Friends

10/10

Exceptional

24 Jun 2026

Elsa

Favorite place on earth I’d pick Marriott Isla Verde 100x over

Friends

2/10

Poor

24 Jun 2026

Elizabeth

The entire property is under construction. Scaffolding when you arrive. LOUD ALL THE TIME!. Got rid of the sit down dinner/breakfast and completed an enclosed restaurant that is not 5 stars yet they charge 45+ for dinner mains. Buffet breakfast 34.50! Average glass of decent wine 18. 4, yes 4 outdoor dinner seats because of construction. No one said anything about an automatic 15% tip fee on room service YET we tipped heavy because all of the workers seemed unhappy with the changes. And, no cash! Charge to credit card or room ONLY! WHAT? Everyday, I went to the front desk for tip change yet we were already getting charged. And I have recepits that show no automatic tip! Just when we checked out did we get hit for automatic tips; that's manipulating your guests. We are repeat guests but will not be back. Kudos to our housekeeper, Sonia! Fernando at the pool was spectacular!

Partner

6/10

Pleasant

23 Jun 2026

Bryce Aaron

Went for a wedding. The hotel is ok. One of the elevators broke down so it made getting to and from your room very difficult with the amount of people coming in and out. The restaurant was ok. Food was subpar. Pool was nice and it’s open 24/7 which was cool but the amenities were just ok. The beach is a public beach so you have locals coming and going. Location is ok as well. Nice to be 10 mins from the airport. My major complaint and room for improvement is the grounds of the hotel. They could really improve on the upkeep of the property. But we were there a few days for a wedding so odds we will not be staying again.

Partner

10/10

Exceptional

22 Jun 2026

Luz

Clean room

Partner

10/10

Exceptional

21 Jun 2026

Miguel Angel

Awesome place! The pool staff was very friendly, helpful, and made our experience even better. We had a great time and would definitely recommend it to others.

Family_with_children

10/10

Exceptional

21 Jun 2026

Liliana

Classy, clean and comfortable. Excellent customer service

Family_with_children

10/10

Exceptional

21 Jun 2026

Joseph

Check-in was quick, easy and helpful, especially when adding extra rooms and nights to our stay. Amenities were great such as multiple restaurants and bars, valet parking, on-site casino, chairs and umbrellas for the beach. Direct access to the beach. The Gym and Outdoor pool are both open 24 hrs. Heated pool is a plus. Recommend definitely for a hassle-free vacation experience.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Aniyah

Amazing , rooms were clean, staff were helpful. Beach was clean , pool was clean. Booked my next trip to come back

10/10

Exceptional

20 Jun 2026

Jessica

The staff was the best, helpful and friendly! I thoroughly enjoyed my stay. It was so relaxing.

Family

10/10

Exceptional

20 Jun 2026

Kristi

Room was immaculate. Loved the balcony and ocean view. Beds were very comfortable. Entire property was very clean and well maintained. Staff on the phone, at the front desk and at the bell hop was very friendly & helpful. Loved the pool and the beach chair and umbrella service.

Family

8/10

Excellent

16 Jun 2026

Glendalis

The beach was wonderful and the food was good. My favorite was the café colado. I absolutely loved the coffee.

I believe areas to improve would be housekeeping. Our room got cleaned only once. We ran out of soap and toilet tissue and had to go to the front desk.

Family

10/10

Exceptional

15 Jun 2026

Curtis

Wonderful stay. Staff was great and amenities great

Partner

10/10

Exceptional

15 Jun 2026

Charles David

Great Stay!

Partner

8/10

Excellent

15 Jun 2026

Jaylah

Very nice hotel, everyone is nice, restaurants was great!

Family_with_children

10/10

Exceptional

15 Jun 2026

Edison

Currently under renovation, it’s a resort where you would like to have a beach get away. What I mean by that is the resort and the beach. There isn’t anything near by in a reasonable walking distance and what is near by is a 20 minute walk in a

10/10

Exceptional

14 Jun 2026

Chiara

Beautiful beach and pool.

Family_with_children

10/10

Exceptional

13 Jun 2026

Keba Tawaina

Clean, beautiful pools, staff was adequate.

Partner

10/10

Exceptional

11 Jun 2026

Milton

The beach is amazing, normal rooms house keeping not the best but bar, cafe and casino staff super courteous.

Family

2/10

Poor

11 Jun 2026

Kamik

Poor customer service when I checked in, they did not give me my bracelets to show that me and my family were staying at the resort. I was embarrassed at the pool and asked do I belong there then I was proceeded to be mocked by someone who’s not even security. He works and hands out towels. The next day My Son was told he could not go inside the hotel to use the restroom because he did not have a shirt on and he is only 11. I have to see multiple grown men and other children walk around the hotel lobby without a shirt. There were bugs in the rooms that ate me and my children up.

Family_with_children

10/10

Exceptional

09 Jun 2026

Gissell

Free breakfast or kids menus would be nicer. Still I would stay here again

Family_with_children

10/10

Exceptional

08 Jun 2026

Dawn

love that the pool is open 24hours but the bugs outside at night is awful
I like the swim up bar, don't like that it closes at 6pm though

10/10

Exceptional

08 Jun 2026

Mario

Clean room

Partner

10/10

Exceptional

06 Jun 2026

Jose Alberto

Everything went great

Partner

10/10

Exceptional

06 Jun 2026

Marie

Beautiful hotel with great friendly staff. Great views on a breathtaking beach. The only thing that I would have liked to have is a small microwave in the room to reheat leftovers.

Family

10/10

Exceptional

05 Jun 2026

Jill

A beautiful upscale property with excellent amenities, facilities and service. Be prepared to pay for “upscale” with a daily resort fee and a daily parking fee for self-park or valet service. Great food choices on site. Utilized the pool, restaurants, room service, beach amenities, swim up bar, and indoor and outdoor bars. Towels provided. Casino on site attracts locals for a lively experience. Quiet and convenient location with a beautiful beach. Would stay again. Personally, would not bring young children to this property, suggest age 10 and up.

Family

10/10

Exceptional

02 Jun 2026

Ericka

Amazing resort

8/10

Excellent

01 Jun 2026

Dominic

Great location. Easy access to the beach. Rooms could be a little cleaner but overall a great choice.

Family

10/10

Exceptional

01 Jun 2026

Chris

The staff make the whole trip

Partner

4/10

Poor

01 Jun 2026

Hirut

Just room and board is what I get everything else is basic. Breakfast too pricey for less than average meal. The room is dark not enough light, noisy in the evening.

Family_with_children

10/10

Exceptional

31 May 2026

Joana

Staff was super friendly and attentive

Family

10/10

Exceptional

31 May 2026

karanpreet singh

The staff member setting the beach table was extremely rude and didn't help at all. But aside from that, the place was amazing and the breakfast buffet was surprisingly tasty.

Friends

8/10

Excellent

31 May 2026

Jennifer

The staff was really nice and the accommodations were comfortable. We had no problem getting a beach chair in the morning. Only complaint, the bar doesn’t open until 11 am so you couldn’t get a Bloody Mary or mimosa.

Friends

8/10

Excellent

31 May 2026

Evelyn

Nice place . Could work on hallway smell!
Overall good place

Friends

10/10

Exceptional

30 May 2026

De-Anna D

Great hotel! Under renovations but it barely impedes the experience. Food was great; service a little slow but the staff was great at communicating the delays.

Would definitely stay there again!

Partner

10/10

Exceptional

30 May 2026

Rosa

Great hotel and staff! So many good things walking distance. Pool access is 24/7 and was right to the next beach! I would stay here again!

Family

10/10

Exceptional

30 May 2026

Melissa

Friendly staff and clean resort

Friends

10/10

Exceptional

29 May 2026

Jennifer

Everything was beautiful, clean, and I felt very safe there.

Family

4/10

Poor

29 May 2026

Meghna

It was clean. Good breakfast but rural PR is way cheaper and better than San Juan

Friends_and_family Family

8/10

Excellent

29 May 2026

Andy

La limpieza excelente el personal muy atento las camas cómodas , lo único malo del viaje fue que el depósito q haces al llegar al hotel cuando me fui me devolvieron menos dinero y eso yo lo había arreglado antes de irme xq se lo dije a la de recepción y ella me dijo q lo había arreglado

Family_with_children

10/10

Exceptional

28 May 2026

Isabel

Beautiful hotel , unfortunately the hot tub was with cloudy water one of them, no go, the other hot tub people coming from the beach were instructed to clean their feet full of sand on the hot tub because the showers were not working and I was in the hot tub quickly got out too many people cleaning their feet full of sand,Customer service on the dinning area outside some were good and some were a little bit on the poor manners side.
Location is great, food not too expensive, great mojitos, the hotel has a lot of construction but not affecting the guests.
Overall not too bad

Family_with_children

10/10

Exceptional

28 May 2026

Gilberto Miguel

Friendly staff all over with the exception of housekeeping but still manageable! Great place, location is great in front of the beach. Food was very nice!

Self

10/10

Exceptional

28 May 2026

Yolonda

The Resort was well maintained. Friendly staff the beach was the best place to catch a tan . Restaurants were great especially the breakfast. The only downside is the resort is near the airport so you will occasionally hear a plane flying over. I rate this resort a 9 out of 10

Family_with_children

10/10

Exceptional

27 May 2026

Rajesh

Great stay ….. room was great with ocean view … 1 day was upgraded to suite room with full ocean view .. staff was kind and helpful .. accommodated in every way possible . Definitely a 5 star property . Beach in walkable distance from the same hotel building and pool for kids / adults / pool bar / hot tub /pool . There is small casino inside the hotel . Restaurant and room service all are top notch and prices are very affordable for the food .

Family_with_children

10/10

Exceptional

27 May 2026

Hugh R.

The property and staff were great. As we were leaving, Marriott was setting up to overhaul the entire hotel. It is going to be even better in about a year. In the meantime it is still open. The restaurant was exceptional.

10/10

Exceptional

26 May 2026

Briana

Literally the best solo trip ever! The hotel was perfect and the staff very accommodating. I will be back.

Self

6/10

Pleasant

25 May 2026

Mandy

I had to service due to them having ongoing internet problems and no one would help

Friends

6/10

Pleasant

25 May 2026

Elizabeth

I did not like that they made you pay with the room number or credit card no cash .

Family

10/10

Exceptional

25 May 2026

Latreva

Everyone was very polite, respectful, and helpful... Awesome spirits!!! I will definitely be back.

Family

6/10

Pleasant

25 May 2026

Reynaldo

I was not pleased with the on going construction. I asked for a room change because of the constant drilling and hammering and the staff gave me the runaround and said the manager will call me, never happen i will not recommend anyone to stay there.

10/10

Exceptional

24 May 2026

Tina Lee

The only downside is that this is a no-cash hotel; everything is charged to the room or to a card. The only exception is the casino.

Correction: second, there are no microwaves in the rooms for travelers to warm up leftovers.

Everything else was amazing!

Partner

10/10

Exceptional

24 May 2026

Monica

We thoroughly enjoyed our trip. Our room was comfortable although cleaning/restocking was sporadic. The front desk was very helpful and courteous. We ate several times at the veranda and the food was excellent.

Family

8/10

Excellent

23 May 2026

Brittney

We enjoyed our stay! The room was clean and the staff was helpful

Family

2/10

Poor

23 May 2026

christopher

I didn’t like that is was under a 22million dollar renovation construction. And I was not notified when I booked my family vacation. If I wanted to be on a job site I would’ve stayed home and made money.

That huge piece of information that the hotel resort was under construction should have been relayed. So when I pull up to the resort, their scaffolding wood people working on, it wasn’t too inviting

Family_with_children

10/10

Exceptional

22 May 2026

Darron

24hr pool beach was really close beautiful spot definitely recommend

Family

10/10

Exceptional

22 May 2026

Greg

Very nice and clean hotel awesome location right on beach staff super nice and very helpful would highly recommend this hotel to anyone very wonderful experience

Family

10/10

Exceptional

21 May 2026

Franklin

Clean property

Family_with_children

10/10

Exceptional

21 May 2026

Micheal

Antonio the swim up pool bartender was the high light of our stay. Very funny and out going

Partner

6/10

Pleasant

20 May 2026

Barbara

The breakfast was not included in the stay. The hotel charged for the breakfast additional.

the beach and the pool were fantastic excellent services and beautiful weather

Friends_and_family Family

6/10

Pleasant

20 May 2026

Maricela

Pool side was great, especially the swim up bar

Partner

6/10

Pleasant

19 May 2026

Joanne

Drinks and food were wildly expensive.

Most of the staff were friendly and helpful. The manager was walking around berating the staff in front of guests - not very professional

Partner

6/10

Pleasant

19 May 2026

Rena

It’s currently under construction
The room I booked was not available so I was given a different room but they charged me the same price

Partner

6/10

Pleasant

18 May 2026

CLAUDIA

La habitación no la limpiaban muy bien, además q era muy incomoda, sin closet, no había donde colgar una toalla de manos ni la de baño, no hay puerta de baño y todo se moja y la taza esta super pegada a la pared, apenas puedes sentarte. Un dia compramos fruta para llevarnos a un tour, la compre subimos al carro y empece a comer y salió mal la fruta sabía caducada, y no había tiempo ya para regresar. La piscina no la vi muy limpia, no se si hay otras habitaciones mejores, pero la de pista parcial al mar no la recomiendo

Family_with_children

10/10

Exceptional

18 May 2026

Jessica

The parking fees,
It will be okay if is a one time fee. But every time we went out, it was twenty five dollars. The hotel was already expensive enough.

Partner

8/10

Excellent

18 May 2026

Elisa

The staff were very helpful. Rooms are very clean. The only thing that I dislike was during our check-in which was at 4pm our room wasn’t really until an hrs later.

Partner

10/10

Exceptional

18 May 2026

LOURDES

May not have a curb appeal, however the inside was absolutely beautiful. Conveniently located

Friends_and_family Friends

8/10

Excellent

18 May 2026

Joseph

Breakfast isn’t included and you’re charged a resort fee for really nothing

Friends

2/10

Poor

17 May 2026

Ravid

Don’t worth the price 400$ for night!
They charged 40$ on top for breakfast it’s ridiculous, 30$ for for a drink.
Don’t recommend at all

2/10

Poor

17 May 2026

Tiffany

Do NOT stay at Courtyard by Marriott Isla Verde Beach Resort. The “oceanfront” room was not oceanfront at all. The room smelled like mildew, had mold in the air unit, peeling paint on the balcony, and dust and hair all over the floors. The floors were so dirty when you wiped them the rag was black. We checked in and wanted to leave immediately because it was so dirty, outdated, unsafe for my children and they still charged us for one night. This is not a resort experience. Avoid at all costs.

Family_with_children

10/10

Exceptional

16 May 2026

Tara Lynne

We had a great time at this hotel. There were always plenty of beach chairs and umbrellas available. The pool area was nice. We weren’t very prepared for how expensive everything is, so check out the menus ahead of time and be prepared. You may want to head to the store when you get here and stock up on drinks and snacks.

It’s in a very walkable area, where you can be at great restaurants and bars in a 15 minute walk. Service in the lobby bar is outstanding.

Fernando at the towel hut was the best thing about the whole resort! How could anyone be grumpy when he’s around!? Love you, Fernando! You’re fabulous!

Partner

10/10

Exceptional

16 May 2026

Samer

The hotel is very clean, staff were very friendly and helpful.
I would recommend it and consider coming back.

Partner

6/10

Pleasant

16 May 2026

Rodney

Construction was being done on the same floor I was on it was very noisy. I’m not happy about that Expedia should have been aware of this.

Room 622 did not have a number outside the door like the other rooms. This seemed odd. I would love to know the reason behind this. it looked like someone snatched it off the wall.

Bathroom floor has missing pieces of tile
Shower needs sealing.

Partner

10/10

Exceptional

15 May 2026

Hector Lopez

Everything, It’s Clean And Nice

Family

10/10

Exceptional

13 May 2026

Yanitza

I enjoyed everything about the hotel, the beach was right out there , love it…

Partner

6/10

Pleasant

13 May 2026

Chante'

Hotel was alittle ragged. They say they have amenities such as tennis but when I tried to play the pool attendant did not have rackets or a tennis ball

Family

10/10

Exceptional

13 May 2026

jorge

Wonderful place, the staff is the best

10/10

Exceptional

12 May 2026

Harish Kumar

.

8/10

Excellent

12 May 2026

Steven

This place was soooo nice, definitely gives luxury.Staff get a 8/10. Food was an amazing- drinks were great. Only thing that threw me off was the people who sell jet skis charging 300$ for 35 mins ... but we had a TIME!!

Partner

10/10

Exceptional

12 May 2026

Jasmine

Enjoyed my stay

10/10

Exceptional

11 May 2026

Vanessa

Great staff

10/10

Exceptional

10 May 2026

Kathy

Great location. Walked to many restaurants. Loved how it was right on the beach. The pool was never busy and it was not hard to find a chair. The pool could have been cleaned more though. Fernando, at the towel area, was the best! He made our stay so much more enjoyable. Hotel food and drinks were a little pricey, but that’s expected. Closest to the airport so expect to hear planes while outside, but it didn't bother us at all. Overall, great place to stay and we would stay here again.

Friends

10/10

Exceptional

09 May 2026

Tenika

The rooms were clean along with the pool. We loved that the beach chairs and umbrellas were complementary and the beach was private and relaxing.

4/10

Poor

09 May 2026

Ashley

Stayed 4 days/3 nights for my husband’s bday and overall were disappointed. Hotel was clean, modern and on the beach, but many issues negatively impacted our stay.

First, we were surprised by a $150 incidental fee not disclosed on Expedia. There was also active construction, which was not mentioned on Expedia beforehand. Our 2nd-floor room faced pipes/work areas and workers were outside our balcony at 8am daily, making it difficult to rest. We were woken up twice at 2am and 3am by loud intercom announcements repeating “0-0-0”. We were also placed in a connecting room unknowingly, with a young baby next door, who cried at the night, further causing us to lose sleep.

The beach was beautiful, clean and private. We appreciated the included chairs, umbrellas and towels. However, non-hotel guests were allowed on the private beach. Some played loud music, taking away from the quiet atmosphere we expected.

Service was inconsistent throughout the stay. Housekeeping missed our first 2 days until we called. Staff at outdoor restaurant, Veranda Meso, were often inattentive and service/food availability was inconsistent. The breakfast buffet felt overpriced $36/pers and did not include all advertised items. The cafe closed earlier than posted hours or would not make certain drinks due to time of day on multiple occasions .

For $350/night, we expected better communication, consistency and service. The hotel did not provide the relaxing, restful experience we hoped on our vacation.

Partner

10/10

Exceptional

07 May 2026

Alyssa

beautiful property, well maintained.

10/10

Exceptional

06 May 2026

Denita

Clean comfortable rooms, plenty to do on the property. Pool area was clean and spacious.

Family

10/10

Exceptional

05 May 2026

Kweilyn

Thank you!

Self

10/10

Exceptional

05 May 2026

Natalie

Convenient, great beach, ocean super clean. Restaurant downstairs right on beach. Drink service at pool and beach. Parking was easy.

Partner

2/10

Poor

05 May 2026

Katherine

We couldnt check in on time. They downgraded our room in order to check in on time, and no compensation for this. They forgot the pack and play we requested and we had to call down 5 separate times to get it. They said they had one and then they didnt. They also had very loud construction going on with sawing during breakfast.

Friends_and_family Family

4/10

Poor

04 May 2026

Besarta

Not worth the price. Pictures are deceiving. Property looks MUCH bigger in photos than what it actually is. Rooms are outdated and smell like an old casino hotel. Locals are able to access the same beach as hotel stayers. Again, not worth the price. It is a lot smaller outside (pool area) then what is portrayed in picture.

Partner

10/10

Exceptional

04 May 2026

Michael

Room was cleaned and turned daily. Was very impressed! Food was just ok, thinking for a place like this, the menu would be better. Not bad, but OK.

Partner

8/10

Excellent

04 May 2026

CHRISTOPHER

My stay was pretty expensive for a hotel that doesn’t really offer much besides the private beach. The hotel was clean and staff were pretty friendly. Room wasn’t cleaned one of my days and seemed like they had an attitude when I requested clean towels to be delivered. That also took several calls and over 45 minutes to be received. I would stay here again though

Partner

8/10

Excellent

03 May 2026

Jennifer

Restaurant Meso was disappointing. My lettuce had small flies, and even after informing the waiter, there was no discount or real resolution. I definitely recommend going outside the hotel for food instead.

Otherwise, everything else was great. The hotel is very comfortable, accommodating, and easy to navigate. Ubers are also super convenient.

Self

8/10

Excellent

03 May 2026

Naomi Joyce

The property is undergoing renovations, so be prepared for some inconveniences and noise.
The staff were wonderful - always pleasant, knowledgeable and helpful.
The front desk and pool attendants are stocked with bug spray - take advantage of this!
Apparently Marriott and I had some differences of opinion on what constitutes an oceanfront room. I paid for and expected a full oceanfront room, but got an ocean view room, overlooking a roof. That was very disappointing.

Friends

10/10

Exceptional

03 May 2026

Brandy

Staff was very friendly and accommodating

Partner

10/10

Exceptional

30 Apr 2026

Katheryne

Everything was perfect

Family_with_children

10/10

Exceptional

30 Apr 2026

Anya

It was very clean, with an amazing staff. Rooms are cleaned and tidied ever night!

Partner

10/10

Exceptional

30 Apr 2026

Mootoosamy

Very nice hotel right by the beach. Great staff and facilities

8/10

Excellent

29 Apr 2026

Maria

It was really clean

Friends

8/10

Excellent

28 Apr 2026

CECILE

Not good customer service at all not welcome at front desk /breakfast area has to wait for ever the employees looks like not happy to work there and they don’t even look at you. Pool amazing ant the guys works there amazing housekeeping the same and the coffee shop forgot to order there a totally lock of greeting and the girl there horrible and we pay a lot for that reservation an my family we has like 5 rooms all of us same complaint and the guy checking the bracelets at pool kind of rude please take care of this because we love the amenities too sad this time
A

Family

6/10

Pleasant

28 Apr 2026

Carlos

No microwave available!!!

Partner