Aston Sentul Lake Resort & Conference Center

Indonesia , Bogor
Bogor, Jl Pakuan No 3 Sentul city, 3
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20 reviews shown

10/10

Exceptional

01 Dec 2021

Verified traveler

Short trip for family

We are having gate away and so far the covit protocol is quite good in this hotel, it’s clean and the staf is friendly and very informative….

Friends_and_family Family

8/10

Excellent

02 May 2021

Verified traveler

Nice location outside Jakarta for short getaway.

Leisure

4/10

Poor

03 Mar 2020

Verified traveler

This property was a huge disappointment for me. The place looked nothing like in the photos. The photos are edited way too much and gives off the wrong impression. The price for this property was also way too high (compared to our other options). We only picked this property because we trusted these photos.

We also booked queen beds and was told at the counter they had no option but to switch us to 2 single beds. We checked in at around 2:30pm, which means this wasn't due to the fact that we came late. The lady was also extremely impatient and rude. She kind of had the attitude of \"yeah that's too bad. if you don't want the small beds you are welcome to leave\".

The breakfast restaurant was way too small for this establishment too, so it got way too crowded. It basically was not able to serve everyone.

Friends_and_family Friends

10/10

Exceptional

14 Feb 2020

Naveen

Peaceful Location

Rooms comes with balcony facing mountains and pool. Walking distance to good coffee shops and store.

Business Self

8/10

Excellent

13 Jan 2019

Verified traveler

The bathroom smells a bit.

4/10

Poor

10 Sep 2018

Verified traveler

Need major improvement

Room was nice, but house keeping team need major improvement. Service was so slow.... Kitchen need to work faster to anticipate the high turnover during breakfast time. When we arrived there for breakfast, there was barely anything we could eat.

Family

8/10

Excellent

02 Jul 2018

Juni

Excellent Hotel for family's leisure

Good activities for kids, big kids playing room, outdoor feeding ducks and rabbits. Swimming pool is great.

Family

6/10

Pleasant

20 Mar 2018

nona

Nice property but unwell maintenance

Hotel was great but bad service
1. 2nd stay but always got staff coming to the room& tell us that the room is not paid yet(weird! We booked through expedia btw)
2.breakfast was full but they got us in anyway w/o nobody finding us seats (we could’ve just ordered brfast @room if we know there is no table left;weird again)
3.jacuzzi @villa was too hot but engineering can fix it @out last day of stay(villa stay); it’s a 3 days 2 nights stay & they’ve tried to fix it since the day we got there (haha)

8/10

Excellent

12 Mar 2018

Chandra

Food excellent but aircon not cool enough

Weather not so cool and aircon not cool also. I booked suite room 632 but service its not like suite guess. Breakfast have variety food and nice taste.

Family

6/10

Pleasant

08 Mar 2018

nona

Nice hotel but the room has no central AC

Room is nice n spacious but the AC is not central so it took very long to get cold. Late check out is only 30 min extra time
The breakfast is very nice though. Overall is not bad but a bit pricey for this fascilities.

8/10

Excellent

02 Mar 2017

Akbal

On checking in we were told that there were no rooms with two single beds but all king size bed. there were four of us guys and we need our own beds and i had specifically requested thru expedia that we wanted two single beds in both rooms but yet we were told that there was none. I had to make a hue and cry to see the manager and we were made to wait for more than half an hour and finally told that they manage to get the rooms with two single beds each. Why? If we did not insist we would have landed with the one king size bed in each room. Why must this happen and I really hope it will not happen again in the future as I still intend to come back as Aston Sentul is a good hotel.

8/10

Excellent

05 Dec 2016

Donny

Family Vacation Hotel

The hotel was great, nice room, comfy bed, great shower, good breakfast.

But we have a difficulties of having an extrabed, and it took 30 mins to check in and check out due to the peak weekend.

Family

10/10

Exceptional

08 Aug 2016

Juliana

the right place for relax

the hotel clean, big room, bed comfort and view not bad

Partner

8/10

Excellent

23 Feb 2026

Robin

Lite slitet och nedgånget, men bra läge om man vill spela golf och hade en stor buffé för ett bra pris.

Friends_and_family Friends

8/10

Excellent

17 Dec 2023

ki chul

단체 투숙객

단체 행사와 손님이 있어 쾌적하지는 않은 기간이었읍니다.

Business

10/10

Exceptional

28 Nov 2023

adil

Très bon compromis, belle vue, et petit déjeuner très varié et très copieux.
Petit problème, les autocars des clients de l'hôtel font un bruit énorme la nuit, ils démarrent leur véhicule plusieurs fois et le laissent longtemps, et le matin ils klaxonnernt beaucoup pour leurs clients mais dérangent les autres clients de l'hôtel

Leisure Partner

8/10

Excellent

15 Mar 2023

NATSUKI

Staff were all nice and friendly. There is a very little mini mart but close at 7pm. better to open until like midnight for the guests stay up late. Well that's why there is room service : )

Leisure Family_with_children

6/10

Pleasant

10 May 2022

Weonwoo

가족 아이들과 가는거 외에는 그냥 그랬습니다

Partner

10/10

Exceptional

29 Feb 2020

HAN JUN

가족 여행하기 좋은곳.