Name: The Alena Ubud Resort A Pramana Experience
Address: Banjar Silungan Desa Mas, Ubud, Bali, 80571, ID

10/10

Exceptional

06 Jul 2026

KAREENA

Great stay, very clean, staff is very attentive. Internet speed is great. Breakfast is good.

10/10

Exceptional

17 Mar 2026

Robson

Wow, I don’t even know where to begin—everything was absolutely perfect! The staff went above and beyond; they were not only friendly but also incredibly attentive and accommodating. The service was outstanding, and the food was simply amazing. The atmosphere was very comfortable and welcoming, making it easy to relax and enjoy every moment. I also really appreciated the convenient shuttle service to and from downtown Ubud. Truly, I couldn’t have asked for a better experience!

10/10

Exceptional

02 Feb 2026

Kate

The staff were so friendly and eager to make our stay a great experience. The room and private pool were wonderful.

Partner

10/10

Exceptional

18 Oct 2025

Mauro Sergio

I had the most incredible experience at this hotel, I loved every minute of it! The staff are so friendly and really know how to make customers happy! They are always so helpful and friendly! The food experience is absolutely amazing! There's a fantastic variety of delicious, well-prepared meals to choose from.
I am so excited to tell you about the amazing spa at this hotel! Simply perfect!

Leisure Partner

10/10

Exceptional

25 Sep 2025

george

Genuinely friendly hotel

Genuinely friendly and helpful staff. Cleverly designed pool for keeping you cool.
Relaxing spa treatments

Partner

10/10

Exceptional

25 May 2025

Chelsea

The staff at the Alena was very warm, welcoming & helpful. I only had one issue with my stay, which was everytime we turned on the shower we got a urine odor as though the previous guest urinated

10/10

Exceptional

16 Apr 2025

Rich

This place was awesome. By far the best resort we have stayed at.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Jocelyn

We will definitely be back! Gusti is the best!

Leisure Partner

10/10

Exceptional

02 Mar 2025

minda

Wonderful place to stay in Ubud!

Leisure Family

10/10

Exceptional

22 Feb 2025

Alison

Relaxing retreat

Very welcoming and friendly. Yoga instructor was amazing. Breakfasts each day were special. Our villa with own pool was very special.

Partner

10/10

Exceptional

24 Dec 2024

Iris

The breakfast is very good. The yoga class is relaxing. The staffs are friendly. I’ll come back next time.

10/10

Exceptional

29 Sep 2024

Uzair

Beautiful and peaceful resort. Perfect for couples looking for a getaway. Highly recommend the villa rooms as you have your own private pool.

The restaurant food was delicious. The spa was an experience of its own!

The staff were amazing. Very helpful and always smiling :D

Shout out to the guy in reception and the spa ladies.

Leisure Partner

6/10

Pleasant

27 Apr 2024

Verified traveler

Almost perfect.

Hotel is starting to show its age and could do with some TLC. Otherwise it’s a nice tranquil place to be away from the hustle and bustle of the town.

Partner

10/10

Exceptional

04 Nov 2023

Ann Marie

I felt the vibe of tranquility as soon as i arrived to the property. I was welcome with a cold smoothie. The staff is very nice and polite. The food is amazing. I loved this place!

Self

10/10

Exceptional

26 Sep 2023

Meerwais

Relaxing comfortable stay, good for honeymooners

Very friendly and attentive staff, the flower bath and floating breakfast were lovely additions. Food options were plenty and delicious. They confirmed with their meat supplier that chicken and meat is halal. Shuttlebus takes 20 mins to Ubud central which is ideal for trips/dinner and a cheap taxi back if needed. Do recommend to others.

Partner

8/10

Excellent

11 Sep 2023

Karishma

Overall it was a good stay. The only 2 negatives were: The toilets smelt terrible for the first few days until we asked them to do a deep clean, and there were several spiders in the corners of the cupboards which obviously don’t get cleaned/ dusted

Leisure Partner

10/10

Exceptional

02 Jul 2023

Nicholas Charles

Private poll was amazing, although water was a little cold as it was mainly in the shade. Some chlorine in the pool would have been preferable.
Food was excellent, transport to Ubud town centre was complimentary and reliable.
Staff were friendly and helpful. Nothing was too much trouble to organise.
Staff organised all our tours in advance with a private taxi driver, who was knowledgeable and helpful.

Leisure Partner

10/10

Exceptional

21 May 2023

Anthony James

The Arena Resort is a wonderful place and the staff are amazing. The pools are both beautiful, and the in-house spa is a god-send. Although a little distant from the center of Ubud, the resort offers a convenient to-and-from shuttle a few times a day.

Leisure Partner

2/10

Poor

12 Apr 2023

Manjinder

Arrived late night , beautiful room friendly staff, restaurant was closed, we were promised Honeymoon cake and welcome drinks, it was late at night so weren’t provided. Water pressure first day was low to none really, took us 45 minutes to take shower, beautifully decorated surely.
Breakfast was beautiful. Booked massage wonderful masseuse great massage.
Booked candle light dinner paid about, 2.2 million Rupiah(£130), again absolutely beautiful decorations but food was unexpectedly bland poor preparation and tasteless really, barely ate, most expensive meal of our lives. Didn’t say much at that time didn’t wanted to spoil mood of the special day.
Paid for Decorations basically not for food.
Airport pick up was 2.5 x time pricer than standard rate.
We had good time but unfortunately prices we were charged as absurdly expensive and overpriced.
Rather go to restaurant and order meal there , candle light dinner end up very bad experience.

Leisure Partner

10/10

Exceptional

14 Oct 2022

Duncan

Beautiful property with 2 swimming pools, one is brand new opened in Sept 22. Food is good together with staff.
Would not hesitate to recommend

Leisure Partner

10/10

Exceptional

15 Nov 2020

Verified traveler

Great service

Great service. One of us has a birthday and they gave us cake and \"happy birthday\" written from leaves on our room. Overall awesome place and service. The place is a bit hidden and the only room for improvement is that some of the staff didn't wear mask during pandemic time like this so it made me quite uncomfortable. Health protocol should be a priority.

Friends_and_family Friends

10/10

Exceptional

07 Nov 2019

Verified traveler

Lovely small boutique hotel that surrounds the pool. Very attentive staff and amazing chef. Could be improved if it offered a pillow menu. Otherwise everything else was perfect.

Business_and_leisure Friends

10/10

Exceptional

12 Oct 2019

Verified traveler

Tge property was a really good choice. A small friendly place with very polite staff who were able to help and assist as necessary.
Tge food was very good as was the spa. The tour booked with the hotel was excellent and driver also had enough knowkedge to give us background information to the places we visited.

Leisure Partner

10/10

Exceptional

21 May 2019

SHIN YNG

Staff were very friendly and helpful. real assets

Service was impeccable

10/10

Exceptional

06 May 2019

Verified traveler

I literally couldn’t rate the Alena any higher. I’ve stayed in plenty 5 star resorts around the globe and the Alena definitely towers above them. The staff are amazing and take a genuine interest in you, to ensure you’re time spent at the resort is perfect. They refer to them selves as a “home” which I can compete vouch for. Just beautiful.

Leisure Partner

10/10

Exceptional

04 Apr 2018

Karan

The stay was amazing...the rooms, the service, the pool & Spa were great.
They have multiple shuttles back and forth to Ubud centre.
The only problem for vegetarians (no egg) was that there were not enough options during breakfast.
Other than that everything was super.

Partner

8/10

Excellent

25 Mar 2018

Richard

Stay at a locally run resort

Everything about this resort is very good with just one exception - the background music is too reptitive and after a couple of days started to irritate rather than calm. It is easily fixed by having more variety and switching it off from time to time.

10/10

Exceptional

05 Mar 2018

Stacey

Our favorite accomodations in Bali

Perfect location off the beaten path, in the fresh air green rice fields about ten minutes from Ubud center. Alena provides easy and free shuttle service is awesome!food is hands down outstanding here!!!

Partner

8/10

Excellent

07 Jan 2018

Eden

Small hotel with alot of care

We didnt stay long at the hotel & when we were there we were busy with tours. However during our short stay, the food was pretty good & the room was very comfortable & clean. The best part about this hotel is the customer service from the workers there. Very friendly & helpful :)

10/10

Exceptional

29 Nov 2017

Martin

Great hotel and villa, friendly staff, good food

We came as a family of 3 with 6 months old baby. We have been given a suite but we were upgraded to the Villa.
The Alena resort is simply amazing. The villa had private pool, big round bed, huge bath tub and sheltered outside seating area. We were grateful for their service and they will even bring you to your villa all the food and drinks you ask them for. Villa was always clean and was cleaned twice a day. Every day they replenish fresh fruits and in the afternoon they will bring you complimentary coffee or tea with dessert.
The non-villa area is also very nice. The pool is surrounded by nice flowers and it is good area to chill and relax.
Restaurant serves tasty food and food on your plate is always nicely arranged and worth the price.
The area of the hotel is a question. I do not want to say it is not good but it is not best. We moved to Alena from another place in Ubud which was really in rice fields and you could walk out and enjoy village life. What surrounds Alena felt more like \"rice paddies in decline\". I did not join the morning hikes but I tried on my own just like I did it the days before moving to Alena. The other place, I could walk 5-6km in the rice fields but here I ended up after 600m not knowing where to go. And I tried both directions while the more distant direction where you need to cross the road is basically the same as the one closer to the hotel.
But overall, I would highly recommend The Alena Resort. Big thanks to friendly staff!

Family

10/10

Exceptional

29 Oct 2017

Christine

Beautiful small resort near Ubud

Fabulous small resort with friendly staff who work really hard to please.The lush green setting is beautiful and everything's designed with great care and attention to detail. It was very hard to leave.

10/10

Exceptional

10 Sep 2017

Mark

The perfect get away location

Very friendly staff
Exceptional service
We stayed for 4 nights in the private villa with pool and found it hard to leave the room as we had everything we needed right there.
Room was exceptional and always very clean
Food in the restaurant was excellent with a wide range of choices available
I would highly recommend this hotel and would advise upgrading to the villa with pool room

Partner

10/10

Exceptional

02 Jul 2017

Verified traveler

A little jewel outside of Ubud

The staff are some of the friendliest and most helpful you will find anywhere. The resort is wondefully peaceful, with a beautiful pool and thatched buildings surrounded by leafy jungle and rice paddies. The food is delightful and the cocktails to die for. The resort is located a short drive from Ubud, with transport accomplished by shuttle cars available every hour on request.

10/10

Exceptional

18 Mar 2026

rasmus

Perfect

10/10

Exceptional

06 Dec 2025

Agoney

Personal excelente e instalaciones magnificas. No hay nada de lo que quejarse en este alojamiento. El masaje en el spa es extraordinario. Felicitaciones a todo el staff

Leisure Partner

10/10

Exceptional

15 Sep 2025

Claudia Yessica

Excelente hotel

Hotel hermoso, servicio excelente. Nuestra habitación estaba hermosa! Súper recomendable

Partner

8/10

Excellent

15 Jul 2025

Veronica

Das Hotel war sehr schön. Die Zimmer waren groß, allerdings etwas unpersönlich eingerichtet. Besonders schön war der Aussenbereich, da der Garten sehr grün angelegt war. Die Umgebung hatte nicht viel zu bieten, man musste mit dem Shuttlebus in die Stadt fahren.

Leisure Family

8/10

Excellent

16 Aug 2024

Michael

Had a great stay at Alenas. The hotel is very clean and also close to Ubud center. Ubud center is quite busy and loud so we were very glad to choose Alenas because of the quiet and beautiful location. They offer a free shuttle service to Ubud center. Staff is very friendly and same is the hotel manager Dewa. Our room was a little smelly because of the high humidity in Bali but they had a good working solution! The breakfast was great and we had a lot of choices. We enjoyed the free yoga class which is amazing for every level. The yoga teacher Putri is really good and helps you to get deep in the stretches.

Leisure Partner

10/10

Exceptional

19 Oct 2023

Astrid

Das Resort liegt etwas außerhalb von Ubud City aber man braucht mit dem Shuttlebus nur ca. 15 Minuten. Wir hatten eine Luxuriöse Suite absolut perfekt. Toller Service in allen Bereichen, Restaurant hat eine sehr feine Küche! Wir würden in Ubud diese Unterkunft auf jeden Fall wiederwählen! Wir haben uns auch andere Resorts direkt in Ubud bei angeschaut, auch super aber das Alena hat uns vom Flair her am Besten gefallen. Wer mal auswärts Essen gehen möchte, sollte unbedingt die Cantina und das Wildair in Betracht ziehen. Beide top!!!
Frühstück hat ca. 6 verschiedene Wahlmenüs. Wurst und Käse darf man in Bali allerdings nicht erwarten. War auch in den anderen Hotels unserer Reise so. Gerne wieder!

Leisure Partner

10/10

Exceptional

17 Apr 2023

Ale

Extraordinario lugar de principio a fin!!!!

Leisure Family

10/10

Exceptional

24 Nov 2018

Daniele

Albergo non proprio in centro. Una navetta pero ti porta in centro ogni 30 minuti. Tutto il personale è molto gentile. Andate e vi sentirete a casa.

8/10

Excellent

23 Nov 2018

Pascal

Ruhiges Hotel etwas abgelegen von Ubud

Das Hotel ist schön und ruhig gelegen. Für uns leider zu ruhig, um nach Ubud zu kommen braucht es jeweils einen Shuttlebus (20min), welcher vom Hotel stündlich angeboten wird ( braucht somit immer etwas Planung). Das Hotel ist kleiner als es auf den Bildern wirkt. Poolanlage ca. ab Mittag ziemlich schattig. Personal sehr freundlich, stellten manchmal zu viele Fragen. Frühstück sehr lecker und im schönen Ambiente.
Das Hotel war für uns etwas überteuert, für Baliverhältnisse.

Partner

10/10

Exceptional

06 Jun 2017

Verified traveler

Super nice stay at Alena Ubud

We had 4 comfortable nights at the Alena Resort in Ubud. The rooms and the property are beautiful and super clean. The staff is so helpful and cares about your day trip plans. We enjoyed to be a bit outside of the crowded Ubud crentre. The provided shuttle service drives hourly. The breakfast was delicious.

Absolutely recommendable hotel!

10/10

Exceptional

12 Mar 2017

Willem

Beste service super schoon

Ik ben op veel plekken in bali geweest
Maar zoals hier heb ik het nog niet eerder gezien
Mega goede service heerlijk ontbijt en dinee
Alles is op en top geregeld en super schoon

Partner

10/10

Exceptional

02 Dec 2016

Stephan

Eine kleine Oase in der Nähe von Ubud

Der Aufenthalt hat uns sehr gut gefallen. Die Zimmer sind schön eingerichtet, auch das Bad. Der Pool ist angenehm, nicht sehr gross, bietet aber genügend Platz. Der Garten ist schön angelegt und gepflegt. Der dazugehörige Spa ist empfehlenswert.
Das Frühstück ist reichhaltig und von hoher Qualität. Das Restaurant bietet eine gute Karte mit überraschenden und sehr guten Speisen. Stündlich gibt es einen Shuttle nach Ubud. Sämtliche Mitarbeiter waren sehr freundlich und hilfsbereit. The Alena Resort könne nicht wir weiterempfehlen, man muss sich einfach bewusst sein, dass es in der unmittelbaren Nähe nichts zu unternehmen gibt. Ausflüge werden durch den Resort angeboten

Partner