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Red Roof Inn Charleston West - Hurricane, WV

Charleston - WV · United States

500 Putnam Village DriveView location

7.4/10Very good1,000 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort7.6/107.6
Condition7.2/107.2
Location8.0/108.0
Neighborhood7.4/107.4
Value7.6/107.6
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Charleston West - Hurricane, WV

A great location near Tri-State Greyhound Park. Waves-of-Fun Water Park/ Blenko Glass/ Charleston Civic Center/ Kanawha Dragway/ and Toyota Motor Manufacturing are all within a 15-30 minute drive. Close to plenty of local shopping.One building/ microfridges available/ exterior corridor/ 2 floors/ no elevator/ no meeting room.

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With a stay at Red Roof Inn Charleston West - Hurricane, WV in Hurricane, you'll be near the airport, within a 15-minute drive of Mardi Gras Casino and Putnam Village.

This hotel is 0.3 mi (0.5 km) from Putnam County Library Main Branch and 0.3 mi (0.5 km) from Liberty Plaza. Stay in one of 79 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 3 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Alcohol is not served at this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • In-room safe fee: USD 3.36 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Putnam Village 0.3 km / 0.2 mi
Putnam County Library Main Branch 0.5 km / 0.3 mi
Liberty Plaza 0.5 km / 0.3 mi
Liberty Square Shopping Center 0.6 km / 0.4 mi
Scott Junction Plaza 1.5 km / 0.9 mi
Teays Center Plaza 1.7 km / 1.1 mi
Teays Valley Lakes 2 km / 1.3 mi
CAMC Teays Valley Hospital 3.4 km / 2.1 mi
Sleepy Hollow Golf Club 5.3 km / 3.3 mi
Hurricane City Park 5.7 km / 3.6 mi
Hurricane Lake 5.8 km / 3.6 mi
Valley Park 6.5 km / 4.1 mi
Hurricane City Hall 10.1 km / 6.3 mi
Hurricane Public Library 10.1 km / 6.3 mi
Hurricane Library 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 79
  • Number of floors (main building): 2
  • Double rooms: 45
  • Connecting rooms
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 14 more facilities & services
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Casino
  • TV lounge
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 5 m²DBL.2B-1

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B-1

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR SMOKINGDOUBLE • SUPERIOR SMOKINGDBL.SU-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 5 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE SUPERIOR KING BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Charleston West - Hurricane, WV

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Charleston West - Hurricane, WV

7.4
Very good
1,000 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.2 /10
Location
8.0 /10
Neighborhood
7.4 /10
Value
7.6 /10
Amenities
6.4 /10
100 reviews shown
4/10
Poor
29 Jul 2026
Andy
The toilet was clogged when we arrived. (Needed it badly at the time) Staff not only made comments about it as if I had clogged it but they took 40 minutes and three trips to the front to get us someone to unclog it. They ended up switching us to a different room altogether. Definitely something that housekeeping should have noticed beforehand but at least they moved us.
Family
4/10
Poor
26 Jul 2026
RICHARD
staff was ok ==but rooms are dirty - toitlet dirty - happy i only booked this room for one night
2/10
Poor
16 Jul 2026
Terri
I need someone to contact me about getting my money refunded. We had to stay in a filthy unsanitary room. I have already left my review that you told my husband you saw and am requesting my money back. ASAP to original payment.

Thanks
Family_with_children
2/10
Poor
14 Jul 2026
Anthony
Worst
8/10
Excellent
03 Jul 2026
Reneo
Clean room, good staff, free parking, pet friendly. Basic no frills motel. Good value for stay
Friends_and_family Family
8/10
Excellent
16 Jun 2026
Cindy
The man at the front desk was so nice. Very thoughtful. Best night's sleep in a long time ❤️
Partner
10/10
Exceptional
02 Jun 2026
Helga
Very clean, very helpful, close to everything. Its a utilitarian place so not a lot of amenities but worked very very well for our stay. Safe area.
Family
8/10
Excellent
29 Apr 2026
Toby
This Red Roof was fine, very convenient location, quite, helpful staff, allowed pets (including cat with litter box). We’ve stayed here twice, it was fine both times.
Pet
10/10
Exceptional
24 Apr 2026
Patricia
Room was very clean and Staff went out of their way to accommodate me when I had to add 2 extra nights unexpectedly. I would use again if needed.
Self
10/10
Exceptional
08 Apr 2026
Trenton
Great
8/10
Excellent
02 Apr 2026
Greg
na
Self
6/10
Pleasant
29 Mar 2026
Doug
Hotel was overbooked and we were put into a room with an old air conditioner in the middle of the room. Staff moved it promptly and were helpful. Doing the best with what they have.
8/10
Excellent
29 Mar 2026
John
Overall pretty good. Needs a new mattress.
10/10
Exceptional
27 Mar 2026
Jack
Perfect Place. If you’re traveling with a large pet staff is nice very accommodating a very nice little pet area behind the property. Nothing fancy. Great Price. We found a very clean and updated property for a one night. Stay while traveling.
6/10
Pleasant
21 Mar 2026
Jessica
Outdated and walls thin. Could smell the weed from the neighbors and staff allowed teenagers to literally run around until two am hooting and hollering. Not enough pillows for two people on the king bed. And pillows were super flat.
8/10
Excellent
01 Mar 2026
Brian
Very nice
10/10
Exceptional
24 Jan 2026
Paul
Staff took good care of me at a very late arrival hour.
Leisure Self
10/10
Exceptional
18 Nov 2025
James
Very clean remember when getting a room check what room you're getting I had no fridge or microwave but it's because I order the basic room
Business Self
6/10
Pleasant
12 Nov 2025
ned
Room was clean. Shower head needs to be replaced does not work properly. Find for a one night stay.
6/10
Pleasant
12 Nov 2025
Rosemary
The room was a little small, the sink water spout was loose, and the exhaust fan in the bathroom sounded like a jet engine. But it served our purposes for 3 days.
Leisure Partner
2/10
Poor
27 Oct 2025
Randall
I couldnt even get the door open!!
2/10
Poor
19 Oct 2025
Kimberly
First room had bedbugs. Luckily there was another one to go too, but it was dirty.
Leisure Partner
10/10
Exceptional
18 Oct 2025
John
Very clean and bed comfortable
Leisure Self
8/10
Excellent
27 Sep 2025
Alaina
The room was clean for the most part, but it smelled like catfish in the room and had blood stain or something in the bathroom. And we also ran out of toilet paper and we had to ask for more at the front desk. That's why I took a few stars off for that. At least it didn't have bed bugs which is what we were most concerned about.
Business_and_leisure Partner
2/10
Poor
27 Sep 2025
Mary
We did not stay here. Just looking at the outside of the building, and the people around it made us not want to stay there. We decided to look at the room first. I took one corner of the bedding off one of the beds and there was a bedbug staring right at me. No way were we staying there. We went right back to the office and told the man working the desk and then we left!
Leisure Partner
6/10
Pleasant
26 Sep 2025
JONELLE

nice

it was cheap stay for the price and easy to get to where we need to get too while were there
Partner
2/10
Poor
23 Sep 2025
Jill
We found 2 live roaches upon entering the room. Killed them. The beds were filthy and stained...one had blood on it that looked recent. I took pictures. The front desk person, Hunter, didn't seem surprised when I told him. The customer behind me in line said he was there to make the exact same complaints!!!
2/10
Poor
21 Sep 2025
Hannah
Did not spend the night because the bedding was so gross.
Business
10/10
Exceptional
20 Sep 2025
melinda
I like the location and love having a perfect pillow!!!
2/10
Poor
20 Sep 2025
Dawn A
Definitely would not stay here again. Will probably never say at a red roof again. This place was filthy, no amenities at all, not even coffee.
Leisure Family
2/10
Poor
20 Sep 2025
Adam
Room was not clean at all. Left over food in mini fridge. Urine all over the toilet. Private body hair all over the tub and toilet. Food crumbs all over the floor. Absolutely disgusting.
Leisure Family
10/10
Exceptional
19 Sep 2025
Adam
Property was great! But navigating to the property can be a little challenging
Leisure
2/10
Poor
12 Sep 2025
Tara
.
Leisure Friends
4/10
Poor
07 Sep 2025
Sareh
All the sheets and bedding and blankets were so smelly
6/10
Pleasant
05 Sep 2025
John
-Friendly staff
-room conditions needs improvement, but I guess you get what you pay for
-6oz of complimentary coffee in the morning was a plus, if you like it black & grainy
2/10
Poor
31 Aug 2025
Ginger

NASTY!

This was the nasties place I have ever had to stay in. Cockroaches, maggots, stained sheets, towels smelt horrible. I could go on and on.
Business
2/10
Poor
31 Aug 2025
Amy
Sink & fridge were broken. Room and bathroom were disgusting!!! Requested an iron but it did not work either. Do not stay there!!!
Leisure Family
4/10
Poor
31 Aug 2025
Rhonda
I don’t ever give negative reviews, but I am pretty disappointed with this motel. Our room smelled, there was a dirty towel on the bathroom door, the washcloths were folded but badly stained, there was a big cigarette burn on the bedspread and the door lock was not working. Also, the overhead light came on when we plugged in our cell phone even with the light switch off…Room 238.
Leisure Partner
2/10
Poor
22 Aug 2025
Yingzi
This was hands down one of the worst motel experiences I’ve ever had. I booked a room with two double beds, but upon arrival, I was given a room with one king bed instead. No explanation, no apology—just a shrug from the front desk staff. Completely unacceptable.
To make matters worse, the room was filthy. There was a used pizza box left behind from the previous guest, and the floor was sticky—it clearly hadn’t been cleaned at all. It honestly felt like they just flipped the room without even checking it.
I travel often, and I understand things can go wrong occasionally, but the complete lack of cleanliness and disregard for the booking I paid for is inexcusable. I wouldn’t recommend this place to anyone. Spend your money elsewhere.
Leisure Family
2/10
Poor
04 Aug 2025
Jerry

Would not recommend to anyone.

One night planned stay. Room was awful. Filthy. Dirty. Unsanitary. Bed clothes were stained and horrible. Checked in but checked right back out. First time we have ever done this while traveling.
Partner
2/10
Poor
03 Aug 2025
Joseph
Bedding was stained, dead flies all over the floor, cobwebs in the corners, surfaces hadn't been wiped down. Would not recommend
10/10
Exceptional
02 Aug 2025
Angela
Staff was so polite, kind, and helpful. Bed was comfortable and room was very clean. Will stay here again!
Leisure Family
2/10
Poor
26 Jul 2025
Angela
Absolutely disgusting. Floor was sticky. Weird wet carpet in between beds. Air conditioning loud and either didnt work or was too cold. Bathroom constantly smelled like pee. Pubes and various dirt in drawers. When you turned water on at sink it smelled like a sewer. Comforters and sheets had stains on them. I had to sleep with my shoes on.
Leisure Friends
8/10
Excellent
22 Jul 2025
Wilson
was behind shopping center with no direct access to restaurants, but overall, a good experience.
Business Self
2/10
Poor
20 Jul 2025
Verified traveler

ew

The room was horribly dirty. There was a footprint on the floor and a handprint on the wall. The toilet looked like someone had flushed potting soil down it and there was some still in there, the counter for the sink had gunk on it and there were several stains on the blankets. The toilet handle had a weird red stain like blood and the seat was covered in hair and grime. The shower was full of nasty streaks of dirt. The room smelled nauseatingly strong like cigarettes. There were random shirtless men hanging out on the balcony at 2am along with empty lawn chairs on the balconies and in the parking lot- where two more men were drinking beers and leaving them in front of their room’s front door. Very sketchy and the room was definitely not cleaned at all before we arrived. The pics look bad but I promise it was worse in person. Even besides the dirt and grime, we did not feel safe here. We ended up leaving and going to a different hotel. It was definitely not worth saving money to stay here, just spend more at a different hotel.
Friends_and_family Friends
10/10
Exceptional
20 Jul 2025
Angela
Staff was so polite, kind, and helpful. Bed was comfortable and room was very clean. Will stay here again!
Leisure Family
2/10
Poor
14 Jul 2025
Dena
Awful.
Friends_and_family Family
4/10
Poor
13 Jul 2025
David
Multiple flies and gnats in the room. Ugh
4/10
Poor
12 Jul 2025
Shana
People outside room drinking beer, smoking, and talking loudly at 1:30am. Sketchy people walking around property. Room deadlock didn’t work. It was pulled from the door. Would NOT recommend, especially with children around.
Leisure Family_with_children
10/10
Exceptional
12 Jul 2025
Michael

Low price but very nice

The sheets needed changed and the staff was available immediately to help.
Friends_and_family Family
8/10
Excellent
07 Jul 2025
Benjamin
Red Roof Inn in Charleston, WV was fine.
2/10
Poor
03 Jul 2025
Jon
Will never stay here again. Poor mattress quality; tub/shower sub standard. Was on first floor and people congregated to party just outside my door
Leisure
4/10
Poor
22 Jun 2025
Tammy
The best thing going for this property is the concierge Hunter. The rooms are hit or miss on cleanliness. We stayed on Wednesday and the room was disgustingly filthy. We returned and stayed on Saturday and the room was pleasantly clean. We are repeat guests because of our budget. Just know that if you happen into a room that is not Clean to request another.
Leisure Family_with_children
6/10
Pleasant
22 Jun 2025
Tammy
The best thing about this property is front desk concierge Hunter. After that, it’s hit or miss. We stayed twice this week. Wed- the room was disgustingly filthy. Sat- the room was pleasantly clean. We are repeat guests simply because of our budget. Just know that you can ask for another room- and it may be better.
Leisure Family
10/10
Exceptional
21 Jun 2025
Joseph
Checking in at 2am
The room clean quiet and comfortable. I slept like a baby
Will be back. Wonderful place to stay and save money
Partner
10/10
Exceptional
20 Jun 2025
Samuel
Our stay at red roof inn in hurricane wv was absolutely wonderful! You can tell our room and the hotel was recently remodeled, it was just a wonderful experience. I travel a lot for work and typically always stay at red roof inns and this was definitely one of the nicer ones we’ve ever stayed at. Will be back next time business brings me in the area!
Business_and_leisure Pet
10/10
Exceptional
13 Jun 2025
Pierce
It was great stay everything was clean
Leisure Self
8/10
Excellent
31 May 2025
Steve
Pets are welcomed at no charge.
Leisure Pet
2/10
Poor
29 May 2025
VIC
There is people hanging out all over the place, loud talking. We called down at 2:00a.m. About all the people outside hanging out and making noise, finally stopped at 2:30. Started back up a little bit later, someone dropped a container of glass. I had never been afraid in a place before, but will say I was here. DO NOT STAY HERE! It was the worst place I have ever been!!
Leisure Family
8/10
Excellent
28 May 2025
Bernardine
Not much to say. Traveled all day and needed a place to stay.
Rooms are next to car so very convenient.
Partner
4/10
Poor
26 May 2025
Stacy
The room was not real clean. There was hair in the shower and marks on the comforter. I didn’t know if it was clean but stained or had someone’s germs on it. I bought Lysol and Lysol wipes to feel more comfortable spending the night
Leisure Family
8/10
Excellent
23 May 2025
Owen
Didn’t have elevator for bringing up suitcases.
2/10
Poor
23 May 2025
Zach
House keeping is terrible and rooms smell.
Business Self
2/10
Poor
22 May 2025
Mike
The room was musty and dirty. The heat/ac fan was not working properly, the shower barely had any water pressure. Ill never stay in another Red Roof Inn.
Leisure Friends
10/10
Exceptional
19 May 2025
Justin
Affordable, clean and easy to get into and back onto the highway
Leisure Family
10/10
Exceptional
11 Apr 2025
shellaree
My favorite hotel to stay at
4/10
Poor
02 Apr 2025
Kelly
Charged twice for my stay and I still have no resolution. Huge pile of full trash bags at the bottom of the stairs that we used to go to our room. Check in process was a mess.
Leisure Family
10/10
Exceptional
24 Mar 2025
Dc
Completely better expert than the other red roof in located in Dunbar, this room comes with microwave, refrigerator, laundry and complimentary coffee in the morning. For the price there’s really no room for complaints
Business_and_leisure Family_with_children
2/10
Poor
22 Mar 2025
Lynsay
Took forever to be able to open my door because the keys wouldn’t work. Deadbolt was broken. The room itself was disgusting. Sheets weren’t cleaned, the fridge was dirty, shower curtain was stained, and there was black mold growing around the shower head. Overall the room smelled like a damp basement. Oh and I found a used needle by the bathroom sink. Ended up leaving an hour after checking in because I no longer felt safe.
Leisure Self
6/10
Pleasant
17 Feb 2025
Tammy
I stay at this property often. This particular experience was by far the worst. Bedding, linens, towels were well beyond their life expectancy. Bedding was dirty. Requested to move rooms and the second was in nearly the same state. The only reason I can’t rate it lower is because of previous stays and Red Roof Representative, Hunter. Management needs to make a quality control assessment on maintenance and multi-use items. Soap dispensers were empty for example.
Leisure Partner
10/10
Exceptional
12 Jan 2025
Rjan
Nice
Leisure Family
8/10
Excellent
29 Dec 2024
Terry W
It was very nice. The bed was very comfortable!
Friends_and_family Family
8/10
Excellent
27 Dec 2024
Tammy
The property was quiet during this visit. Bed, linens, pillows were perfect. Cost effective based on the other comparables in the area. No coffee pot, fridge, microwave but we were prepared for that and also impacted the price which was most important at Christmas.
Leisure Self
2/10
Poor
22 Dec 2024
Amy
Outside of hotel is old looking and very outdated. Inside room was fairly clean, bathroom was dirty, hair in shower. Staff was very friendly
10/10
Exceptional
22 Dec 2024
Ingrid
Mice for a night with the dogs
10/10
Exceptional
11 Dec 2024
joe
.
Leisure Partner
4/10
Poor
08 Dec 2024
William
D
6/10
Pleasant
21 Nov 2024
Ronald
Great for the price.
Business Self
6/10
Pleasant
27 Oct 2024
William
Clean sheets and towels. Close to.many dining options. Very small and worn.
Leisure Family
2/10
Poor
24 Oct 2024
Charlotte
We had a room for pets. It smelt like a dog kennel and wreaked of urine. Will not come back!
Leisure Pet
4/10
Poor
29 Sep 2024
Verified traveler
Floors were very very dirty. I had to clean the room prior to settling in. The area felt a little unsafe. I was stopping for the night from a long trip, and this was the only pet friendly hotel nearby. Pet policy was amazing!
Partner
6/10
Pleasant
27 Sep 2024
Keith
I believe it was average area for the state
Leisure Partner
4/10
Poor
23 Sep 2024
CG
Overall, the experience was lacking. When we first got there, we noticed an odd smell and a LOT of bugs.We later realized that we didn't have any hand soap, the floors were dirty and stained our feet/light colored socks, our TV remote didn’t work, and there was what looked like mold in our shower. I mentioned bugs earlier, and I'll mention it again because there were a lot of spiders, flies, grasshoppers, etc. On a positive note, the staff was kind ans helpful, including when they brought extra blankets to our door fresh from the laundry soon after we had requested them. For the price, it wasn't bad, but I wouldnt recommend it.
Partner
4/10
Poor
22 Sep 2024
Verified traveler
There appeared to be food on the floor around the safe. The toilet bowl was clean, but the base of the toilet had not been cleaned in quite some time. There floor obviously hadn’t been swept in the room. The bed wasn’t bad.
Partner
10/10
Exceptional
08 Sep 2024
Lashay
I had my own coffee pot
10/10
Exceptional
07 Sep 2024
Henry
Not fancy, but great value.
Business
6/10
Pleasant
30 Aug 2024
Rusty
The guy at the front seat was very nice and helpful the room was clean the bed could have been better it was very hard and you could feel the springs but I would stay again if it’s just a nights sleep
Partner
10/10
Exceptional
29 Aug 2024
Timothy
Very good no frills place to stay. We’ve been here several times and it’s a good, inexpensive, nothing fancy place.
Friends_and_family Family
10/10
Exceptional
27 Aug 2024
Angela
I’ve stayed at 5-star resorts and some real dives in my life. I was traveling and needed to break up the trip. The attendant was kind, courteous and helpful. My room was clean, the ac worked well, and the bed was comfortable. I didn’t need or want anymore and the price couldn’t be beat!
Self
10/10
Exceptional
24 Aug 2024
Charles
Quite and clean
8/10
Excellent
19 Aug 2024
Tammy
Affordability is key.
Leisure Family
8/10
Excellent
17 Aug 2024
Tony

Clean, convenient, and affordable

The room was clean and tidy. It was a small, no-frills room (which is my preference) at a very reasonable price and located close to stores and restaurants. If you want a clean, convenient place to stay at a reasonable price this place is just right.
Business
8/10
Excellent
06 Aug 2024
Arnold
Typical economy facility, no fridge, no microwave but room excellent. Clean, plenty of towels, bed comfortable
Leisure
6/10
Pleasant
01 Aug 2024
Allyson

Not bad for a quick rest

Front desk staff was friendly and helpful. Room was pretty clean but had a musty smell. I was a little uncomfortable with the door situation. The security lock was wobbly and loose. There was a bit of a gap between the door and frame too which is how I’m guessing the cricket got in. He was quiet while I slept though so that was nice.
Self
2/10
Poor
30 Jul 2024
Adam
This was the most disgusting place in have stayed ! The bed was dirty , there was urine on the toilet and floors , the tub was not washed out and it seemed that they did not clean the room . I removed all the sheets and would recommend purchasing disposable sheets online , I am so grateful I did ! I would like a partial refund for how gross the place was … never stay here !
Family
6/10
Pleasant
28 Jul 2024
Daniel
It's a little run down. If you're just stopping somewhere for the night, it's a great option. No bed bugs, everything worked.
2/10
Poor
18 Jul 2024
Elizabeth

Rm 111 should be condemned

The smell of urine in the room was worse than a nursing home. The air conditioner unit was gross. Rm 111 should be condemned!
Friends_and_family Family
6/10
Pleasant
16 Jul 2024
Claudia
Basic, as advertised, convenient to thoroughfares, stores, restaurants. Floors looked clean but feet got dirty walking from bed to bathroom and back. Coffee available in morning
Leisure Friends
10/10
Exceptional
12 Jul 2024
Hipolito
An all american motel with very professional and courteous
staff.
10/10
Exceptional
09 Jul 2024
Alicia
It was great!
Business_and_leisure Pet

Location & surroundings

Red Roof Inn Charleston West - Hurricane, WV
500 Putnam Village Drive, Hurricane, United States

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Red Roof Inn Charleston West - Hurricane, WV

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