Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Holiday Inn Express Cross Lanes

Charleston - WV · United States

410 New Goff Mountain RoadView location

9.0/10Excellent1,003 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.4/108.4
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Cross Lanes

A total of 89 guest rooms are available for guests' convenience at Holiday Inn Express Cross Lanes. Moreover, there is a wireless Internet connection at hand in communal areas. The reception desk is open all day long.

Guests with reduced mobility can stay at Holiday Inn Express Cross Lanes, which includes some disability-friendly guest rooms. Clients may take advantage of the car park. This hotel follows green practices. Holiday Inn Express Cross Lanes is provided with all the necessary services and amenities for a successful business event.

The hotel may charge a fee for some services.

Read more about this hotelShow less

A stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG places you in the heart of Cross Lanes, a 4-minute drive from Mardi Gras Casino and 8 minutes from Nitro City Park.

This hotel is 4.6 mi (7.4 km) from Dunbar Park and 7.8 mi (12.5 km) from Jefferson Park. Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Car recommended LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Regal Nitro 2.4 km / 1.5 mi
Mardi Gras Casino 2.6 km / 1.6 mi
West Virginia Junior College-Charleston 2.7 km / 1.7 mi
Kanawha County Public Library 3.1 km / 2 mi
West Virginia State University 4.2 km / 2.6 mi
Shawnee Sports Complex 4.8 km / 3 mi
Ridenour Memorial Park 5.3 km / 3.3 mi
Dunbar Park 7.4 km / 4.6 mi
Crawford Field 8.1 km / 5 mi
C Street Park 8.4 km / 5.2 mi
Saint Albans Library 8.4 km / 5.2 mi
Bank of St. Albans Building 8.5 km / 5.3 mi
Nitro Wars Museum 8.6 km / 5.4 mi
Living Memorial Park 8.7 km / 5.4 mi
Nitro City Hall 8.7 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 89
  • Number of floors (main building): 4
  • Double rooms: 46
  • Suites: 25
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 29 more facilities & services
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Fireplace
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Shop
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • CasinoExtra charge
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 30 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Cross Lanes

    Room Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 30 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable8 photos

    Holiday Inn Express Cross Lanes

    SUITE Accessible KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Express Cross Lanes

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Cross Lanes

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 30 m²SUI.H6
    SUITE AccessiblePhoto unavailable3 photos

    Holiday Inn Express Cross Lanes

    SUITE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Express Cross Lanes

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 30 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable3 photos

    Holiday Inn Express Cross Lanes

    DOUBLE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Cross Lanes

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 30 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable9 photos

    Holiday Inn Express Cross Lanes

    SUITE TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Cross Lanes

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Cross Lanes

9.0
Excellent
1,003 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.4 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
16 Jul 2026
Justin
The door didn't fit in the frame. The door sagged which prevented the deadbolt from working
Partner
10/10
Exceptional
12 Jul 2026
Tarasita
Overall, we had an excellent stay! The staff was amazing and were extremely helpful whenever we needed something. There was a slightly, unpleasant musty smell in the room, some stains in the carpet, and minor wear and tear in the bathroom. Nothing that was a deal breaker, but I do feel it's worth mentioning.
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Jerry
While the property was clean, it looked a little outdated but, to us, all the HIG properties look the same. Other than that our room was very nice. The hotel staff was very friendly and helpful. Plenty of places to eat in the area and DoorDash was available. Avoid the Golden Corral just down the street from the hotel. It is awful! It’s dirty and expensive with a minimally attentive staff.
Partner
10/10
Exceptional
09 Jul 2026
Jerry
To be honest, when I turned down the bed in our original room, there were a few baby spiders crawling around. I notified Grace, the agent at the front desk, and she immediately offered us another room. I appreciated this because she didn’t just make us wait while they changed the bed linen.
Family
10/10
Exceptional
07 Jul 2026
Thomas
This location met and exceeded all expectations. Clean rooms well maintained property good breakfast choices would stay there again.
Partner
10/10
Exceptional
07 Jul 2026
Jennifer
Room was clean. Staff was friendly. Breakfast was good.
Family_with_children
10/10
Exceptional
22 Jun 2026
Nancy
Recommend! Clean room. Nice hot big breakfast
Family_with_children
10/10
Exceptional
19 Jun 2026
Thomas
Kind, friendly people... Quite a good breakfast
10/10
Exceptional
14 Jun 2026
Dennis
Place was pretty nice and the staff was friendly. That being said, the pool was way over-chlorinated.
10/10
Exceptional
06 Jun 2026
Dana
Thank you! Our stay was clean, and had everything we needed and more. The staff was especially kind as well.
Family_with_children
10/10
Exceptional
02 Jun 2026
William
No issues
Partner
10/10
Exceptional
28 May 2026
Karen
Clean, friendly staff, breakfast had good selection.
Partner
10/10
Exceptional
28 May 2026
Wyatt
Front desk even helped me make change when I needed it to use in-hotel laundry
Self
6/10
Pleasant
28 May 2026
Jennifer
We had a king bed with pull out sofa, but the pull out had no bedding at all and the mattress was really thin. Staff was amazing though.
Family_with_children
10/10
Exceptional
26 May 2026
Randy
The staff was very friendly and showed a willingness to be helpful. The breakfast smelled yummy but I had to run.
The flimsy chain to use the curtain did come undone and I couldn't use it properly. Other than that, good stay...
Friends_and_family Friends
10/10
Exceptional
25 May 2026
Peter
Great friendly staff.
Partner
2/10
Poor
13 May 2026
Philip
Despite the Expedia \"No Pets Allowed\" rating, they were. On every floor and every room, with no attempt to segregate out pet presence. The staff was unconcerned to the point of discourtesy. We were told that was our fault for relying on Expedia.

Breakfast was good. I had to bring it to my wife in our room -- where the the pet dander level was at least lower than the general areas.
Partner
10/10
Exceptional
08 May 2026
Andy
The only complaint I have is that the shower pressure was really low. The room was clean, the bed was comfortable, the staff was very friendly and the breakfast was good.
Friends_and_family Friends
10/10
Exceptional
02 May 2026
Karen
Good location and the breakfast was very good.
Friends_and_family Friends
8/10
Excellent
23 Apr 2026
Brian
Very friendly staff, nice hotel.
10/10
Exceptional
19 Apr 2026
Benton
Everything was super nice! Great breakfast, friendly, helpful staff, very clean! Very quiet at night! Would stay again!
Partner
10/10
Exceptional
11 Apr 2026
Aju
Very clean and renovated property, enjoyed staying here.
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
David
Great breakfast
8/10
Excellent
04 Apr 2026
Jessica
Clean room staff was very friendly
Family_with_children
10/10
Exceptional
03 Apr 2026
Larry
Hotel was fairly new, nice looking inside and out. Rooms were nice, beds comfortable. Breakfast was very nice and host was very friendly and kept area well stocked. Pool was nice. I would highly recommend this hotel.
Family_with_children
10/10
Exceptional
29 Mar 2026
Karen
Clean room; friendly staff
Friends_and_family Friends
10/10
Exceptional
24 Mar 2026
LaVon
Great hotel. Would definitely return
Family_with_children
10/10
Exceptional
24 Mar 2026
David
Yes
8/10
Excellent
23 Mar 2026
Markieta
The room was clean, parking substantial and breakfast was decent. The road to the hotel could use some work, but I’m sure that’s on the state to maintain. The pool could be bigger and exercise room more could use more offerings but overall, a good stay. Staff were helpful.
Family_with_children
10/10
Exceptional
18 Mar 2026
david
Very nice stay and staff.
Friends
8/10
Excellent
17 Mar 2026
Jami
The room was clean, and staff were very kind and helpful. Check in was simple with this app as well.
10/10
Exceptional
15 Mar 2026
Raymond
Breakfast - fresh. Attendant very friendly. Vanity in bathroom with vessel sink - too high forshorter person to use. Need a stool- haha.
Partner
10/10
Exceptional
15 Mar 2026
Scott
Very courteous staff and a nice comfortable bed with good pillows
Pet
10/10
Exceptional
05 Mar 2026
Jessica
Excellent stay!
Family
10/10
Exceptional
27 Feb 2026
Carrie
Room was clean and breakfast had many options. Staff was attentive.
Partner
4/10
Poor
24 Feb 2026
Cassandra
Hot water heater was out, which cannot be controlled but was not offered to find a different location or discount/refund.
Family
10/10
Exceptional
16 Feb 2026
Sabrina
Amazing!! We've stayed at a lot of hotels over the years and this one definitely stood out! As soon as
10/10
Exceptional
15 Feb 2026
Destiny
This room had plety of space and very clean.
Partner
10/10
Exceptional
12 Feb 2026
Rebecca
STAFF IS AMAZING!!!
10/10
Exceptional
18 Jan 2026
Candy
Clean rooms that have been recently remodeled. Front desk staff were very nice! The pool is actually HEATED which is super nice and doesn’t close till 11
Leisure Family
10/10
Exceptional
25 Dec 2025
Emily
Room was clean, cozy, and quiet. Staff very friendly and answered my questions. Check in and check out was fast. Breakfast was delicious with a variety of options. I wasn’t sure when I was driving up the hill late at night but I’m so glad I picked this spot!! It’s one of the best hotel stays I’ve had and I was able to jump back on the Highway easily the next morning! Definitely recommend!!
Leisure Self
10/10
Exceptional
24 Dec 2025
Zachary
Room was spotless, shower pressure strong and hot, loved the extras..coffee, shampoo and conditioner, extra sheets and blankets, etc. Breakfast was phenomenal and attendant working was wonderful and deserves a raise. Very friendly, helpful, and a hardworking.
Leisure Family_with_children
8/10
Excellent
22 Dec 2025
Dwayne
Great
Self
8/10
Excellent
21 Dec 2025
Fumiyo
It was a great place to stay even though it was our last trip to Charleston since my daughter graduated from university and has moved town. The room was clean and nice, and the staff were always friendly, always asking us if everything was good. The only negative is that there is nothing within walking distance other than Golden Corral restaurants. We have stayed at a couple of different hotels in Charleston and we should have stayed at this hotel from the beginning. Breakfast was good too! We enjoyed :-)
Leisure Family
10/10
Exceptional
15 Dec 2025
Terry
Clean!
Leisure Friends
10/10
Exceptional
27 Nov 2025
George
Stayed only for a night while passing through WV. Clean rooms, friendly staff and great breakfast.
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Clarence
Wonderful stay, would definitely stay here again. Got a phone call the day before arrival asking if they could do anything ahead to time to make our stay more enjoyable. Also received a phone call after check in to make sure room was acceptable.
Breakfast was great! Above your standard hotel selection. Large selection (even had well cooked bacon one day!).
Room was clean and bed was very comfortable.
Did not use the pool, considered it but water temp felt very cold for a indoor pool.
Decent location, was off the main road but felt safe!
Overall great experience!
Partner
10/10
Exceptional
21 Nov 2025
Julia
Staff goes above and beyond to provide comfort, cleanliness, and even thinks of the little things to make the stay more convenient.
10/10
Exceptional
19 Nov 2025
Larry
Yes
Leisure Family
10/10
Exceptional
19 Nov 2025
Stephen
Fresh breakfast
Partner
10/10
Exceptional
18 Nov 2025
eric
room was clean but parking lot was a bit sketchy.
Leisure Partner
10/10
Exceptional
17 Nov 2025
nell
The little sweetheart working at the front desk was just a ray of sunshine after a long day of traveling
10/10
Exceptional
16 Nov 2025
Elizabeth
The staff was exceptional! Very welcoming. The hotel was clean as well as my room.
Business
10/10
Exceptional
16 Nov 2025
Farina Conchita
The room and the entire hotel was very clean and inviting. Complimentary bottle waters and coffee were available. Overall good place to stay while in the city.
Leisure Partner
6/10
Pleasant
15 Nov 2025
Quentin
The room was clean and the breakfast was good. Only issue I had was that water was leaking from the face bowl in the bathroom and we ran out of hot water while showering. Second time staying at this hotel. First time was a really good experience. This time not so much.
Partner
10/10
Exceptional
13 Nov 2025
Angela
Staff is always nice when I travel from Indiana to NC.Also have great breakfast selection.
10/10
Exceptional
12 Nov 2025
Debra
Facility was nice. Staff was helpful and friendly
Leisure Partner
10/10
Exceptional
11 Nov 2025
Rachel
Great breakfast, friendly staff, clean comfortable and quiet room.
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
robert
Room very clean, breakfast crew was above and beyond. Friendliest Ivebeen around in a long time. Will definitely stay here again. Great job
Leisure Family
10/10
Exceptional
21 Oct 2025
James
*
8/10
Excellent
17 Oct 2025
Michael
Elevator door would not always shut the first time, made it feel unsafe.

Bathroom faucet was loose

Overall a nice hotel, clean and friendly service
Partner
10/10
Exceptional
12 Oct 2025
Judith
Amazing breakfast! Best coffee!
Friends_and_family Family
10/10
Exceptional
11 Oct 2025
Jaclyn
The staff member who checked us in was great. They also allowed us to park our uhaul in a safe area which we were extremely grateful for
10/10
Exceptional
04 Oct 2025
Anna
Breakfast was excellent! Very fresh and tasty! Hotel very clean.
Leisure Family
2/10
Poor
29 Sep 2025
Christine
I had a pretty bad reaction to the pool. I believe the pool may be contaminated or imbalanced. I had to go to the doctor due to this.

Please check your pool levels for chlorine and bacteria issues at the address of:

410 New Goff Mountain Rd, Cross Lanes, WV 25313

Otherwise, the hotel had a great breakfast and the room was clean. That doesn't make up for the fact that I am still suffering from a pool reaction and had to go to the doctor.

Business
10/10
Exceptional
25 Sep 2025
Chuck
Very nice property, clean well maintained. It is a bit remote and it was a little difficult to locate. If possible, since it sets well off the main road, a sign at the property driveway entrance would be a significant help for all new guest to more easily find the property.
Leisure Partner
8/10
Excellent
20 Sep 2025
Raymond
Linzy at the front desk was courteous and friendly. The room was clean just a few observations: mattress very saggy on the edges, vessel sink adds too much height - very difficult to wash up, brush teeth for those of us who are vertically challenged and lastly tub drained very slowly. Overall would stay here again.
Leisure Partner
10/10
Exceptional
19 Sep 2025
Joshua
The staff at this hotel were all very friendly and welcoming. The room was clean, had plentiful amenities, was affordable and a solid continental breakfast. Didn't hurt that the surrounding area had plenty of restaurants and was located in a convenient area if you're into exploring West Virginia. Highly recommended.
Leisure Partner
10/10
Exceptional
17 Sep 2025
Denise
The breakfast buffet was great!
10/10
Exceptional
04 Sep 2025
Susan
The check in was smooth and pleasant experience
Leisure Family
10/10
Exceptional
01 Sep 2025
Stefan
Very nice and spacious rooms. Very clean and very good beds, the breakfast was phenomenal and very friendly staff. Highly recommend!!
Leisure Family
10/10
Exceptional
01 Sep 2025
McKenna

Excellent!!

Check-in was very fast and pleasant. The room was clean and comfortable. I’m an early riser, so I was happy that breakfast was served at 6:00 AM, and it was very plentiful - lots of variety. When I checked out, I was offered complimentary bottled water for the road. Perfect! If I’m ever in the area again, I will definitely stay here.
Self
10/10
Exceptional
27 Aug 2025
Letty
I had an excellent experience
6/10
Pleasant
24 Aug 2025
Amy

Not the best; not the worst

The staff was great. Breakfast was wonderful. The hotel room door would stick and had to be slammed to close. Then there was a 1-2” gap, where the hallway could be seen. The shower wall’s tile had black mildew in the grout, and the grout in the tile floor was dirty with white powder in spots. The biggest concern was the stress fractures in the toilet bowl. We were afraid it was going to break while being used. I would suggest better water pressure with the shower head and raising the shower head. It’s not high enough for anyone over 5’8. A nice hand-held might be better.
The beds were hard, but clean. The toom was very clean. The a/c worked wonderfully and wasn’t loud and annoying. Unfortunately, I didn’t sleep well, because everytime someone had to slam their door, which I’m assuming would stick like ours did, I would wake up. I loved the design of the lobby and table area. One last thing, the 3rd floor hallway was stiflingly humid. It was horrible, but it smelled clean. It wasn’t the best Holiday Inn I’ve been to, but it wasn’t the worst either. I’d stay here again in a pinch.
Friends_and_family Friends
10/10
Exceptional
17 Aug 2025
Laurie
Close to my friends house
Leisure
10/10
Exceptional
01 Aug 2025
Denise
Breakfast was GREAT!!! Staff accommodating.
Leisure Family
8/10
Excellent
16 Jul 2025
Sue
Our room was fine - glad for a fridge and microwave, clean, and the beds were fairly comfortable. We enjoyed the drinks station and the breakfast was above average. The motel was surrounded by industry.
Leisure Family
10/10
Exceptional
10 Jul 2025
John Mark N.
Good value for price.
Business_and_leisure Family
10/10
Exceptional
10 Jul 2025
Nakeisha
The staff were friendly and very helpful. Their attitude went a long way in making us feel comfortable
10/10
Exceptional
08 Jul 2025
Joseph
Was perfect. Was just passing through and need some good sleep before getting back on the road
10/10
Exceptional
07 Jul 2025
Sandra
From check in to check out, the staff were great! Quiet, we had the pool all to ourselves, extremely comfortable beds ( btw, what's the name of the mattress) and very spacous rooms. Let me not forget the amazing FREE breakfast buffet! Kept me full my entire 5 and a half hour ride home. Great job!
Leisure Family
10/10
Exceptional
22 Jun 2025
Randi

Good place to stay

Nice clean room
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
James
Breakfast was good.
10/10
Exceptional
16 Jun 2025
Rebecca
Very clean, comfortable beds, convenient to restaurants
Partner
4/10
Poor
08 Jun 2025
Shannon
Our room had tons of mold along the tub, shattered bathroom mirror, dust that I could write my name in and the air conditioner was broken.
Leisure Family_with_children
8/10
Excellent
05 Jun 2025
Angela
It was a good stay
8/10
Excellent
02 Jun 2025
Kelsey
The interior of the property was good. The bathrooms need more towel racks since you only do housekeeping every 2 days. The sinks are too high for short individuals or children. The staff was great, friendly and helpful.
The hallway noise was loud. Need a way for the doors to close softly. Also, voices carried through the walls of the rooms next door.
Leisure Family
10/10
Exceptional
02 Jun 2025
Jason
Very clean! Rooms were quite large! Staff was friendly!
Leisure Family
10/10
Exceptional
01 Jun 2025
Melissa
New and very clean. Pleasant staff and comfortable rooms.
Leisure Family
8/10
Excellent
28 May 2025
Nora
Convenient to expressway
Leisure Partner
10/10
Exceptional
26 May 2025
Marvin
The staff were extremely friendly and the hotel was clean and well maintained.
Leisure Family
10/10
Exceptional
25 May 2025
Elizabeth
Was having trouble with our payment method but the manager on duty was amazing and so patient with us while we tried to figure things out.
Leisure Partner
10/10
Exceptional
05 May 2025
FRANK
Nice place
10/10
Exceptional
03 May 2025
Eddy
Great hotel and very clean
Friends_and_family Family
10/10
Exceptional
24 Apr 2025
mike
very easy check in. Close to restaurants.
Leisure Family
10/10
Exceptional
20 Apr 2025
Katie
Checked in late due to traveling all day and the night time staff was amazing. Got us checked in real quick and even gave us a tube of toothpaste since ours ran out that morning. The breakfast had lots of options and my kids really liked the biscuits and gravy. The staff in the morning was just as great. Room was great too. Only thing is room got hot and my sons nose started to bleed. Once we figured out that the ac turned on from the unit not the thermostat that helped a lot.
Leisure Family
8/10
Excellent
05 Apr 2025
Emily
Great breakfast and friendly staff.
Leisure Family_with_children
8/10
Excellent
30 Mar 2025
Lyudmyla
Clean hotel, comfortable beds, good breakfast
10/10
Exceptional
29 Mar 2025
Verified traveler

comfortable and friendly hotel

Wonderful hotel stay. All staff were very friendly and helpful. Room was spacious, comfortable and clean. Comfortable bed and pillows, which is not always the case at many hotels. Breakfast was as good as many restaurants and had a good variety. Nice location as well - away from the direct traffic, but just around the corner from stores and restaurants. Would stay again.
Friends_and_family Family
8/10
Excellent
24 Mar 2025
Kirsie

Awesome stay overall

This was a good place to stay with my family . Complimentary breakfast, heated indoor pool , and friendly service . The only hiccup I would say would be to check in on time if not your room can be mixed up and rebooked with someone else . The issue was corrected accordingly but it still made me uncertain with rebooking. Outside of this minor incident , I enjoyed my stay !
Friends_and_family Family

Location & surroundings

Holiday Inn Express Cross Lanes
410 New Goff Mountain Road, Cross Lanes, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 28 more nearby hotels

Holiday Inn Express Cross Lanes

82 hotel photos